I am a Top Rated outbound sales leader with over 12 years of experience building high-performance email and cold calling systems that consistently produce pipeline. I have logged more than 13,500 hours on Upwork with a 100 percent Job Success Score, helping companies in both B2B and B2C industries turn cold prospects into real conversations. I specialize in fast, outcome driven projects that deliver immediate value, including list building, cold email setup, calling scripts, and complete outbound launch support. What I deliver • Clean, verified lead lists for B2B and B2C campaigns • High-converting cold email sequences that get replies • Cold calling scripts and objection handling frameworks • CRM and pipeline setup so no lead is ever lost • Rapid turnaround projects completed in 24 to 72 hours Proven results • Built and led a 90-person outbound sales team • Increased client revenue by more than 40 percent through improved outreach systems • Reduced churn to under 3 percent across managed accounts • Consistently exceeded quota and broke team performance records • Generated double digit account upgrades quarter after quarter I work best with founders and sales leaders who want a specialist who can start immediately and deliver real results without a long ramp-up. If you are ready to launch or improve your email and cold-calling outreach, send me a message and tell me what you need. I can begin today and have your first deliverable ready within the next 24 to 72 hours.

Salesforce Certified Developer and Technical Solutions Architect with 20+ years of experience delivering cutting-edge Customer Relationship Management and Business Intelligence solutions for SMBs and startups. With 400+ successful projects in my portfolio, including 20+ for Fortune 500 companies, I help businesses unlock the full power of Salesforce with efficient, scalable, and secure solutions. I provide end-to-end services from discovery and technical architecture design to full-cycle implementation and ongoing support, using the latest best practices. Salesforce Expertise ✅ Implementation & Support Salesforce Sales, Service, Digital Experience (Communities), Field Service Lightning (FSL), Financial Services Cloud, NPSP, CPQ, Agentforce Configuration, setup, and optimization tailored to your business needs. Turn-key Services I provide: 🔹 Requirements gathering, process optimization, and UX design 🔹 Architecture design, customization, and development 🔹 Data migration (including large-scale migrations with 1M+ records) 🔹 Admin, power user, and developer training 🔹 System audit and configuration review with roadmap recommendations ✅ Custom Development APEX, LWC, Aura, Visualforce, Flow, JavaScript Supporting, fixing, and enhancing existing Salesforce customizations ✅ AppExchange Development Architecting, developing, and publishing 20+ Salesforce products. Expert in passing Salesforce Security Review ✅ Salesforce to 3rd party systems Integration & Hybrid Solutions 🔹 Hybrid solutions and full-stack development with Heroku, GCP, Azure, SAP, AWS using Java, .Net, Python, Node.js, ABAP, UI5. 🔹 Integrations with SAP (8 years of experience), AWS (Amazon Connect), Google, Intuit, Atlassian, Microsoft, ServiceNow, Oracle, OpenAI, Stripe, PayPal, PandaDoc, DocuSign, WhatsApp, LinkedIn 🔹 ETL & Data Sync tools: Jitterbit, MuleSoft, Dell Boomi, Pentaho DI, Talend, Pervasive, SAP PI 🔹 IoT & VR Solutions: Space management (Smart Parking, Smart Office), Digital Twins, VR CRM, AI chatbots, LLM integration ✅ Accelerators for Faster Implementation: 14+ pre-built Salesforce packages for HR, Project Management, Space Management, Sales Productivity, and more. Let’s collaborate to unlock Salesforce’s full potential for your business. 📩 Contact me today to discuss your project!

I've had a wide range of experiences that allow me to operate in a variety of platforms and conditions that are relevant to my skills. I am adept at communicating with C- Level Executives, through phone calls and emails. Equipped with invaluable skills obtained from years of learning and experience, I have helped several clients leverage their businesses. I can be an all-around person, who can help in your business operations, resourceful in ways that will increase your company's revenue. I worked as a Customer Support Specialist for more than 6 years for Cisco and as a seasoned Retention Specialist for Pittsburgh Post-Gazette (PPG) for about 3 years. I aimed higher and became an Executive Sales Consultant/ Appointment Setter working closely with the Executive Director for an IT company based in the US to market AT&T Internet services and network solutions. I also worked with multiple E-Rate-approved vendors/providers to provide quotes/bids to colleges, universities, and libraries all throughout the US for their internet services and networking solutions. I am beyond grateful to have worked as an Appointment Setter for a leading IMO in the United States, Family First Life- Northwest (Matt Smith) and I am also one of their meticulous Data Entry Specialists. I have also worked as an appointment setter for Family First Life- Texas (Board Member Eric Anthony), Family First Life Dynasty (Chimera Thompson and Jason Doughty), Family First Life agents Mario Iliev and Seamus Dempsey, and Samaniego Insurance Solutions of which I am equally thankful for the trust they gave me. I also worked as a Customer Service Guru for Dorms.com. Their time and business matter the most. With over 17 years of experience in this industry, I am motivated, passionate, and enthusiastic about providing excellent customer service and determined to exceed targeted results. Overall, I am challenged in providing solutions that will help you achieve business goals and growth, and will surely treat your success as my self-achievement! Thank you so much for reading this far!

HubSpot Expert & HubSpot RevOps Consultant helping B2B and SaaS teams turn HubSpot CRM into a scalable revenue engine. 🔥 15+ years of experience building and fixing HubSpot systems for B2B & SaaS companies: HubSpot setup, CRM architecture, marketing automation, and revenue operations. I work with founders, marketing leaders, and RevOps teams who want HubSpot to stop being “just a CRM” and start functioning as a revenue engine - connecting HubSpot marketing, HubSpot sales, automation, reporting, and lifecycle strategy into one clear system. As a Top Rated Plus freelancer (top 3% on Upwork), I specialize in designing and optimizing HubSpot CRM setups, marketing automation, and revenue operations that are clean, measurable, and built to scale - not duct-taped workflows that break after 3 months. Focus: B2B SaaS, complex sales cycles, and revenue-driven HubSpot setups. Most of my work starts with fixing what previous HubSpot setups got wrong. I’m usually brought in when HubSpot is already in place, but not delivering results. ✔ 1000+ hours in HubSpot (SaaS, B2B) ✔ Built & optimized full RevOps systems (lead gen → deal → revenue) ✔ Strong focus on practical execution - not theory --- WHAT I ACTUALLY HELP CLIENTS WITH Most clients come to me when: 👉 HubSpot is already implemented, but reporting doesn’t make sense 👉 Marketing and sales are both using HubSpot, but RevOps is missing 👉 Lead scoring, pipelines, or lifecycle stages feel wrong 👉 Automation exists, but doesn’t drive revenue 👉 They’re scaling outbound, inbound, or PLG and need structure That’s where RevOps HubSpot comes in. I don’t just “set things up”. I design how revenue flows through HubSpot CRM - from first touch to closed-won and retention. --- CORE EXPERTISE: ✅ HubSpot CRM architecture – pipelines, lifecycle stages, custom properties, data models ✅ HubSpot setup & optimization – Marketing, Sales, and Service Hubs working together ✅ Revenue operations HubSpot (RevOps HubSpot) – aligning marketing, sales, and data into one system ✅ HubSpot marketing automation – workflows, lead nurturing, scoring, attribution ✅ HubSpot sales automation – deal pipelines, task automation, sales enablement ✅ Email marketing & deliverability inside HubSpot (and outbound tools like Instantly) ✅ Reporting & dashboards – exec-level visibility that actually answers business questions I frequently integrate HubSpot with tools like WordPress, Pipedrive, Apollo, Zapier/Make, outbound platforms, and enrichment tools - always with clean CRM logic first. --- HOW I WORK (and why clients keep me long-term) I’m both strategic and technical. That means: - I can design the RevOps strategy - I can implement it myself inside HubSpot - I explain why things are built a certain way - I optimize based on data, not assumptions My clients value that I think like a revenue operator, not just a HubSpot implementation technician. --- Typical problems I solve: • Leads coming in but not converting • Messy lifecycle stages & unreliable reporting • Sales and marketing are not aligned • Overcomplicated or broken workflows • “We have HubSpot… but it’s not working” --- INDUSTRIES & TEAMS I WORK WITH I primarily work with: - B2B & SaaS companies - Tech startups and scale-ups - FinTech, Insurance, and data-driven platforms - Agencies that need a senior HubSpot Expert to support their clients I often collaborate with SEO, digital marketing, product, UX, and designer teams (product design Figma) to ensure HubSpot supports the full customer journey - not just forms and emails. --- CERTIFICATIONS & trust signals: 🌟 HubSpot CRM, Marketing, Sales & Email Marketing Certified 🌟 Top Rated Plus on Upwork (top 3%) 🌟 15+ years in CRM, digital marketing, and revenue operations If you’re looking for a HubSpot Expert and architect who understands RevOps, CRM structure, and revenue - not just automation, let’s talk. If HubSpot feels complex, messy, or underperforming, that’s exactly where I add the most value. Send me a message and tell me what’s broken - I’ll show you how to fix it.

Sales & Client Communication Strategy Consultant- Communicating with clients regarding their event enquiries. Effectively managing leads & client communication in the CRM. Collaborating with your Australian team members to find solutions to the client's questions and needs. Identifying hot leads based on communication exchanges. Formulating engaging responses to clients across SMS and email platforms. Verification Specialist Lead- More than two years managing a global team of verification specialists conducting in-depth verification of employment, personal references, criminal records, education, jurisdiction, agency, neighbor, relationship, landlord, and law-enforcement employment consistently meets the above team requirement for KPI. Support and set performance standards and SOPs for staff, provide training, guidance, and coaching to staff, and hold staff accountable for assigned tasks and goals. Responsible for monitoring daily clients to ensure consistency, promptness, and quality service. Maintain and uphold the highest security standards across all company departments and client access. Call Centre (BPO)- Operation Manager- More than six years overseeing a local contact centre with various campaigns in sales, verification, customer service, back office tasks, and appointment setting. Perform regular coaching sessions to ensure employees meet job expectations and productivity objectives. Assist in handling client calls. Develop, implement, and administer efficient and service-oriented processes and procedures as needed. Develop, analyze, and share reports on the quantity, timing, call subject matter, quality of service, trends, and other issues relevant to customer service and project-based case manager operations. Work cross-departmentally to eliminate inefficient processes or issues that negatively impact team member performance. Demonstrates excellent time management; knows how to prioritize and organize time to be productive without being overwhelmed. Customer Service Expert – More than 10 years in Customer Service. Cater inbound and outbound calls and responded to customers’ inquiries regarding clients’ services. It includes taking orders and processing payments using available methods of payment. Performed basic troubleshooting for a Telco (Cricket and T-Mobile) related campaign for mobile phones. Process refunds and negotiate with banks for payment disputes. Virtual Assistant – More than 6 years as a Virtual Assistant. Hands-on experience in doing administrative tasks. It includes handling email, (sending out and answering emails for clients), updating client’s CRM (zoho), and making Purchase Order and Invoices. Responsible for updating the client’s online catalog for a jewelry business that includes but is not limited to price and design updates and seasonal discounts. Manage multiple duties and tasks, set priorities, and adapt to changing conditions and work assignments. Responsible for managing social media activity such as linking client’s services & products to other related websites. Maintained Facebook account for/and on behalf of a client including responding to general inquiries. Lodged divorce application on behalf of a client on a divorce campaign service in Australia. Outbound Telemarketing / Appointment Setter - More than 5 years making outbound calls for different clients whose campaigns are as follows: Cleaning services, Windows and Doors, Solar Energy, Health Insurance, Vending Machines for Hotels and Hospitals, Appointments for Doctors in an Aesthetic service campaign, and Accounting Service. Sourcing and Recruiting- Work through an assigned call list of sourced clinicians to support the client's recruitment needs. Handles candidate interviews via inbound/outbound interview calls and inbound/outbound interview texts, matches candidates to open positions, and pre-screens candidates based on communicated client needs.

𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚𝐧 𝐀𝐈 𝐞𝐱𝐩𝐞𝐫𝐭 𝐰𝐡𝐨 𝐜𝐚𝐧 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐰𝐢𝐭𝐡 𝐢𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 𝐮𝐬𝐢𝐧𝐠 𝐆𝐏𝐓-5, 𝐂𝐥𝐚𝐮𝐝𝐞, 𝐋𝐚𝐧𝐠𝐂𝐡𝐚𝐢𝐧 / 𝐋𝐚𝐧𝐠𝐆𝐫𝐚𝐩𝐡, 𝐚𝐧𝐝 𝐚𝐝𝐯𝐚𝐧𝐜𝐞𝐝 𝐀𝐈 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐚𝐧𝐝 𝐜𝐮𝐭𝐭𝐢𝐧𝐠-𝐞𝐝𝐠𝐞 𝐀𝐈 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬? 𝐈'𝐦 Matthias, 𝐚𝐧 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 𝐚𝐧𝐝 𝐋𝐋𝐌 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐰𝐢𝐭𝐡 𝐞𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐢𝐧 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧-𝐫𝐞𝐚𝐝𝐲 𝐆𝐞𝐧𝐀𝐈 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, 𝐢𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐭 𝐜𝐡𝐚𝐭𝐛𝐨𝐭𝐬, 𝐚𝐧𝐝 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬. With experience delivering AI solutions across healthcare, fintech, e-commerce, and business automation, I help companies integrate AI agents, automate workflows, and build scalable AI systems that drive real results. 𝐈 𝐚𝐥𝐬𝐨 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞 𝐢𝐧 𝐄𝐧𝐝-𝐭𝐨-𝐄𝐧𝐝 𝐒𝐚𝐚𝐒 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐢𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠 𝐟𝐮𝐥𝐥-𝐬𝐭𝐚𝐜𝐤 𝐰𝐞𝐛 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬, 𝐩𝐫𝐨𝐯𝐢𝐝𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞 𝐬𝐨𝐟𝐭𝐰𝐚𝐫𝐞 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐟𝐫𝐨𝐦 𝐢𝐧𝐢𝐭𝐢𝐚𝐥 𝐜𝐨𝐧𝐜𝐞𝐩𝐭 𝐭𝐨 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐝𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭. Services: -AI Agents development with 𝐂𝐫𝐞𝐰𝐀𝐈, 𝐋𝐚𝐧𝐠𝐆𝐫𝐚𝐩𝐡, 𝐀𝐮𝐭𝐨𝐆𝐞𝐧 for multi-agent systems and workflow automation -LLM integration and fine-tuning using 𝐎𝐩𝐞𝐧𝐀𝐈 𝐆𝐏𝐓-5, 𝐀𝐧𝐭𝐡𝐫𝐨𝐩𝐢𝐜 𝐂𝐥𝐚𝐮𝐝𝐞, 𝐆𝐞𝐦𝐢𝐧𝐢, 𝐋𝐥𝐚𝐦𝐚, 𝐌𝐢𝐬𝐭𝐫𝐚𝐥, 𝐃𝐞𝐞𝐩𝐒𝐞𝐞𝐤 for custom AI applications -RAG systems with 𝐏𝐢𝐧𝐞𝐜𝐨𝐧𝐞, 𝐂𝐡𝐫𝐨𝐦𝐚𝐃𝐁, 𝐅𝐀𝐈𝐒𝐒, 𝐐𝐝𝐫𝐚𝐧𝐭, vector databases for intelligent document processing and knowledge retrieval -Chatbot development using 𝐎𝐩𝐞𝐧𝐀𝐈 𝐀𝐏𝐈, 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐈, 𝐧𝐚𝐭𝐮𝐫𝐚𝐥 𝐥𝐚𝐧𝐠𝐮𝐚𝐠𝐞 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠, 𝐯𝐨𝐢𝐜𝐞 𝐚𝐠𝐞𝐧𝐭𝐬, 𝐀𝐈 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭𝐬 -Voice AI solutions with 𝐕𝐀𝐏𝐈, 𝐑𝐞𝐭𝐞𝐥𝐥 𝐀𝐈, 𝐄𝐥𝐞𝐯𝐞𝐧𝐋𝐚𝐛𝐬, 𝐃𝐞𝐞𝐩𝐠𝐫𝐚𝐦, 𝐕𝐨𝐢𝐜𝐞𝐅𝐥𝐨𝐰, 𝐁𝐥𝐚𝐧𝐝 𝐀𝐈 for automated calling systems -Automation workflows using 𝐌𝐚𝐤𝐞.𝐜𝐨𝐦, 𝐙𝐚𝐩𝐢𝐞𝐫, 𝐧8𝐧, workflow automation, CRM integration, business process automation -CRM integrations with 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥, 𝐇𝐮𝐛𝐒𝐩𝐨𝐭, 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞, 𝐙𝐨𝐡𝐨, 𝐏𝐢𝐩𝐞𝐝𝐫𝐢𝐯𝐞, 𝐀𝐜𝐭𝐢𝐯𝐞𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧 for sales automation -Machine learning with 𝐏𝐲𝐭𝐡𝐨𝐧, 𝐓𝐞𝐧𝐬𝐨𝐫𝐅𝐥𝐨𝐰, 𝐏𝐲𝐓𝐨𝐫𝐜𝐡, 𝐬𝐜𝐢𝐤𝐢𝐭-𝐥𝐞𝐚𝐫𝐧, data science, predictive modeling, computer vision -Full stack development with 𝐅𝐚𝐬𝐭𝐀𝐏𝐈, 𝐃𝐣𝐚𝐧𝐠𝐨, 𝐅𝐥𝐚𝐬𝐤, 𝐑𝐞𝐚𝐜𝐭, 𝐍𝐨𝐝𝐞.𝐣𝐬, 𝐍𝐞𝐱𝐭.𝐣𝐬, API development, web applications Technical Stack: -LangChain, LlamaIndex, Hugging Face Transformers, OpenAI SDK, prompt engineering, fine-tuning -Python, JavaScript, TypeScript, machine learning frameworks, deep learning, neural networks -Vector databases, embedding models, semantic search, knowledge retrieval, AI search -VoiceFlow, Botpress, Dialogflow, ManyChat, Rasa for chatbot platforms and conversational AI -Make.com integrations, Zapier automation, n8n workflows, CRM automation, webhook integrations -AWS SageMaker, GCP Vertex AI, Azure OpenAI, Docker, Kubernetes, MLOps, cloud deployment -Database management with PostgreSQL, MongoDB, Redis, Firebase for AI applications Industries: Healthcare AI, Fintech automation, Customer support, E-commerce, Real estate, Educational technology, Business automation, Legal tech, Marketing automation Why Choose Me: Fast delivery with high-quality, production-ready AI solutions Clear communication and transparent project management End-to-end AI development from concept to deployment Proven track record with AI automation and intelligent systems Expert in latest AI technologies and automation platforms Ready to transform your business with AI? Let's discuss your project and build intelligent solutions that deliver measurable results.

Welcome to My Profile 👋 Looking for a reliable, experienced Customer Support Specialist or Virtual Assistant who can handle your customers professionally while protecting your revenue? You’re in the right place. I bring 8+ years of experience in Customer Service, SaaS, and eCommerce, supporting fast-growing brands, 6-figure Shopify dropshipping stores, and global platforms like Amazon and Google Projects. My goal is simple: keep your customers happy, reduce refunds, and streamline your support operations. Why Clients Choose Me? I don’t just reply to tickets; I own the customer experience. ✔️ Calm, professional handling of difficult customers. ✔️ Strong focus on retention and refund prevention. ✔️ Clear communication with customers, suppliers, and internal teams. ✔️ Fast turnaround with attention to detail. ✔️ Proactive mindset, I spot issues before they escalate. I work independently, take full responsibility for my tasks, and adapt quickly in fast-paced environments. My Experience 🔹 Amazon – Handled high-volume customer queries related to orders, returns, exchanges, and delivery issues while maintaining high CSAT scores. 🔹 Google Project (Community Management) – Worked with diverse global users, managing communication, issue resolution, and process improvements. 🔹 E-commerce & SaaS Clients – Supported multiple Shopify and dropshipping stores, managing end-to-end customer service and backend operations. I also have extensive experience handling PayPal, Klarna, and Stripe disputes, maintaining a 95%+ win rate through proper documentation and customer communication. What I Can Help You With ✅ Customer Service (Email, Live Chat, Social Media) ✅ Shopify Store Support & Dropshipping Operations ✅ Order Management, Returns & Refunds ✅ PayPal / Klarna / Stripe Dispute & Chargeback Handling ✅ Supplier & Fulfillment Coordination ✅ CRM & Ticket Management ✅ Virtual Assistant & Administrative Support ✅ Process Improvement & SOP Documentation Tools I Work With 💻 Gorgias | Shopify | Zendesk | Salesforce | Jira | Reamaze | Helpdesk 💻 Help Scout | Trello | Slack | Notion 💻 Google Docs & Sheets | Microsoft Office | Meta Business Suite What You Can Expect ✔️ A dependable long-term support partner ✔️ Clear updates and transparency ✔️ Customers who feel heard and respected ✔️ Fewer escalations, refunds, and complaints If you’re looking for someone who can start from day one, work independently, and genuinely care about your customers, let’s talk.

Operations manager and project manager with 5 years delivering for US and UK clients in fintech, SaaS, and digital marketing. I run projects end to end, build operational systems from scratch, and make teams execute without babysitting. ClickUp is my core platform. I build workspaces, configure automations, design dashboards, manage sprints, and structure entire operations inside ClickUp. I have delivered full implementations for marketing agencies, SaaS companies, HR teams, and service businesses. If your ClickUp is chaos or you need one built from zero, that is what I do. I have led cross-functional teams of up to 21 people. Delivered a mobile banking MVP in 3.5 months using Agile and Scrum in Jira. Ran a 19-person marketing operation that generated $2 million in revenue and came in under budget. I manage timelines, sprints, resources, stakeholders, budgets, risks, SOPs, onboarding flows, escalation paths, KPI dashboards, and reporting systems. I automate manual work using Zapier, Make, and Claude AI. Repetitive tasks, handoffs, notifications, data syncing, status updates, approvals. If your team is doing it manually, I will build the automation. Tools: ClickUp, Jira, Monday, Asana, Airtable, Zapier, Make, GoHighLevel, Google Workspace, Slack

Fractional CMO Who Thinks Like an Owner and Executes Like an Operator Most Fractional CMOs operate as advisors. They diagnose, recommend and hand you a plan and leave you to figure out execution. That is not how I work. ➡️ I serve as a true owner-level CMO who designs the strategy and ensures it gets executed by leveraging some of the best talent in the world as part of my hourly services. You get strategic leadership plus the depth of a senior team without hiring internally or managing multiple vendors. ➡️➡️ Strategy Is Only Valuable If It Gets Executed I can and often do serve in a pure advisory role. But most clients do not need more advice. They need movement, coordination, and accountability. That is why my approach is intentionally holistic. I do not just tell you what to do. I take responsibility for making sure it actually happens correctly, efficiently, and with ROI in mind. Behind that leadership, I selectively bring in senior-level specialists from my trusted network depending on what the strategy requires. This is not a fixed retainer team, not juniors, and not outsourced guesswork. 🌐 That network includes expertise across: Brand and messaging Creative and graphic design Paid media and lifecycle marketing Data analysis and attribution CRM systems and automation Web development and conversion optimization Social Email SMS 🔁 All execution is: Strategically directed by me Integrated into one cohesive plan Accountable to business outcomes ➡️➡️ Results You Can Expect (Real Outcomes) 🙏🏻 "What impressed us most was the depth of execution. Crystal brought in exactly the right expertise at the right time, without us having to manage multiple vendors or freelancers. Everything felt coordinated, intentional, and tied back to real business outcomes. It was the first time our marketing actually felt like a system instead of a collection of tasks." 📈 122 percent increase in client acquisition after restructuring outbound, targeting, and CRM oversight 📈 Close rates improved from approximately 28 percent to over 50 percent through better ICP definition, messaging, and follow-up 📈 Monthly acquisition more than doubled from 8 to 18–20 clients per month 📈 1.5 to 3.7 million dollars in predictable pipeline created for service-based businesses 📈 Leadership gained full visibility into what actually drives revenue, not vanity metrics 📈 In more than one case, these systems worked so well that the founder was able to step back, exit, or sell the business. 🙏🏻 "Working with CNV Creative was genuinely refreshing. They were proactive from day one, anticipated needs before they became problems, and stayed focused on making the work better. Communication was clear, timelines were respected, and the results spoke for themselves. A team that actually cares about impact, not just deliverables." ➡️➡️ What I Help Businesses Do I help leadership teams: Develop effective marketing plans aligned to business goals and budget Decide what not to invest in Manage execution without founder micromanagement Align strategy, channels, and messaging into a single system Continuously analyze performance to ensure a high return on investment This is not about doing more marketing. It is about building a marketing system that compounds. ➡️ Why Clients Choose This Model Because it avoids the common traps. ❌ One consultant with great ideas but no execution power ❌ Agencies with lots of hands but no ownership ❌ Freelancers working in silos and going nowhere ❌ Leadership stuck stitching everything together Instead, you get ✅ One accountable CMO ✅ Backed by a flexible, world-class execution bench ✅ Focused on the bottom line, not deliverables ➡️ What This Typically Fixes Clients usually come to me when Marketing feels fragmented across vendors or freelancers Strategy exists but execution stalls Results do not justify spend Growth still depends too heavily on the founder Leadership lacks confidence in the numbers My role is to bring clarity, leverage, and ownership so growth becomes predictable instead of stressful. ➡️➡️ Fit Matters Best fit Service-based businesses already investing in growth Founders who want leverage, not more to manage Teams that value ROI over activity Leaders ready for accountability and execution Not a fit Early-stage experimentation One-off tasks Clients looking to try a few things ➡️➡️ If You’re Looking for a Fractional CMO Who Actually Executes And you want: Owner-level thinking Operator-level execution World-class talent without internal hires Clear ROI and accountability Send a message with: Your business model Growth goals Where execution is breaking down I will tell you quickly if this is a fit and what I would focus on first.

Are you in need of someone reliable and punctual for your project deadline? Look no further! I possess the dedication and capability to meet your time requirements. Don't hesitate to reach out! If you seek honesty, diligence, attention to detail, and organization, rest assured, I'm the ideal candidate for your project. I have 5+ years experience in Lead Generation, Web Research, Data Entry, Data Mining, List building and Influencer Search. My Top Skills and expertise include: @ LinkedIn Recruiting Pro @ eCommerce leads list @ Leads for sales @ LinkedIn Lead Generation @ LinkedIn Sales Navigator Pro @ Phone number Lead Generation @ B2B Lead Generation Pro @ Crunchbase expert @ Contact list building @ LinkedIn prospecting @ Internet research @ Influencer Research @ Instagram Influencer Research @ Influencer Outreach @ Influencer Marketing @ Data Scraping @ Online/offline Data Entry @ Tiktok Influencer research @ Real Estate Lead Generation Pro @ Accuracy verification @ YouTube Influencer research @ Web research @ Data Mining @ CRM expert (Zoho, HubSpot, Pipedrive) Tools for email hunting : ~ SalesQL ~ Apollo.io ~ LinkedIn Sales Navigator ~ Seemless.ai ~ Snov.io ~ Hunter.io ~ Kendo ~ Nymeria ~ Crunchbase ~ Signal Hire ~ Rocket Reach ~ Zoom-Info ~ Yelp Email Validation Tools: ~ Mailtester.com ~ Neverbounce ~ Bounceless.io ~ Rapportive Influencer Research Tools: ~ Collabstr ~ InBeat ~ Influsy ~ Heepsy ~ Modash.io ~ Hypeauditor ~ StarNgage ~ Upfluence Tools for Ecommerce list building: ~ Google Boolean Queries ~ StoreLeads ~ ShopiStore ~ BuiltWith I have fine decision-making skills and can handle any kind of situation. I am always eager to learn new technologies and find better solutions. Client satisfaction is of utmost importance, so I can assure you that our delivery is “more than what you have expected to get”. Thank you for visiting my profile.