🛒 Ecommerce Virtual Assistant | Operations & Customer Service With 4+ years supporting Shopify and dropshipping stores, I don't just handle customer service. I solve the operational problems of the business so you can focus on growing your store. During a holiday crisis, I managed 1,000+ support tickets in 3 days, resolving lost orders, handling frustrated customers, and keeping the store's reputation intact. I work directly with suppliers, identifying quality issues and sourcing better alternatives on AliExpress to reduce complaints before they reach the end customer. As an Ecommerce Operations Manager, I also recruit and coordinate work teams including virtual assistants, designers, and other collaborators the business needs to scale its operations. 🛠️ Tools & Platforms: ✅ Shopify ✅AutoDS ✅Dropi ✅AliExpress ✅Email ✅Slack ✅Notion 📩 Email Marketing with Klaviyo 👩‍💻 My more than 4 years of experience in e-commerce customer service taught me something that not all email marketing specialists have: an understanding of exactly how a customer thinks and feels before making a purchase decision. Today, I use that knowledge to create email marketing campaigns that truly connect with the audience, increase conversions, and help drive sales for brands. 📩 My experience with Klaviyo includes: 📩 Developing email marketing strategies focused on generating revenue for e-commerce brands 📩 Designing attractive, professional emails optimized for conversion 📩 Creating and optimizing automations and workflows within Klaviyo 📩 End-to-end campaign management: segmentation, scheduling, results analysis, optimization, and ongoing monitoring 🚀 I’m ready to join your team and help you grow your business consistently and strategically. 📲 Feel free to send me a message—I'd be happy to help.

Welcome to my Upwork Profile. I am native in Mexican Spanish and fluent in English with over 20 years of experience. I can help you with professional English to Spanish translations, Virtual Assistant tasks as well as Data Entry. I have experience working on projects and tools such as: ✔️Proficiency with Microsoft Office tools such as Excel, Office, and PowerPoint. ✔️Proficiency with cloud-based platforms such as Google Docs, Skype, and other remote team messaging apps. ✔️Time management. ✔️Attention to detail. ✔️Research and collection of data. ✔️Organizational skills. ✔️Ability to multitask. ✔️Summarization skills. ✔️Organized and able to meet deadlines. ✔️Ability to work in a fast-paced environment. ✔️Familiarity with all social media platforms. ✔️Calendar management and appointment scheduling. ✔️Ability to write in English with excellent command of grammar. ✔️Professional translations from English to Spanish and Spanish to English. ✔️Error-free translations with attention to detail. ✔️Proofreading of translated documents. ✔️Proficient on Capcut for video editing. ✔Proficient on TikTok for managing accounts, creating and posting content. ✔Slack ✔Zoho CRM, Zoho tickets, Zoho Projects ✔Quickbooks ✔Monday.com

I’m a bilingual (Spanish/English) professional with experience in customer support, admin assistance, and community management. Skilled in tools like Trello, Google Suite, Slack, Canva, CapCut, and more. I bring efficiency and creativity to every project, helping entrepreneurs save time and stay organized. I also offer female voice-over services in a Colombian neutral accent. ✨ What sets me apart is my adaptability, cultural sensitivity, and commitment to delivering reliable, detail-oriented work with integrity and enthusiasm. Therefore, I'm the perfect fit if you’re looking for a reliable, bilingual, and versatile professional who can support your business and add value through virtual assistance or community management.

- Translator English, Russia,Tajik - English (IELTS UKVI certificate), Russian, Tajik, Persian, Arabic languages. - SMM certificate - Social worker (Bachelor Diploma) - Sociologist (master diploma) - Have more than 5 years of experience in translation. - Worked as an interpreter of Russian -Tajik languages in Russia from 2014 -2019 years - Published more than 10 article in social sciences have experience in writing (article) - Creative person

Business Operations & Administrative Support Specialist with experience helping businesses, entrepreneurs, and service based companies stay organized and efficient through reliable remote support. My background includes administrative operations, workflow coordination, calendar and inbox management, client communication, documentation management, and digital organization systems across industries such as healthcare, property management, hospitality, travel coordination and online business support. I enjoy helping businesses improve daily operations while creating smooth and efficient systems behind the scenes. Currently expanding my skills in leadership, AI-powered workflows, digital tools, and creative business support. Core Skills: ✔️ Administrative & Operational Support ✔️ Calendar & Inbox Management ✔️ Workflow Coordination & Organization ✔️ Client & Customer Communication ✔️ Documentation & Data Management ✔️ CRM/EMR & Digital Platforms ✔️ Project & Task Coordination ✔️ Social Media & Content Support ✔️ AI Tools ✔️ Bilingual Support (English & Spanish)

Virtual Assistant/Data Entry/Customer Service/Accountant/Administrative Support/Spanish Hi, I'm Maribel, nice to meet you! Are you looking for a virtual assistant with over 10 years of experience in accounting and business administration, who can help you organize and lighten your workload quickly and efficiently? 🌟🌟🌟You've come to the right profile! 🌟🌟🌟 ⭐⭐⭐Let me help you! ⭐⭐⭐ My priority is to offer you unparalleled support for your project. With my dedication and experience, you can trust that the tasks you delegate to me will be in good hands. I also assure you that I will handle sensitive information with the utmost confidentiality. Known for my quick learning curve and attention to detail, I'm very good at following instructions and enjoy working with clients, providing excellent service. Over time, I have gained experience in a variety of areas, including: ✅ Administrative work: 📝 🌟 Accounting (ledgers, accounting entries, invoices, reports) 🌟 File conversion (PDF, Excel, and Word), copy and paste. 🌟 Data Entry 🌟 Administrative Support 📂 🌟 Virtual Assistance 💻 🌟 Customer Service (emailing, quoting, advertising, and resolving inquiries) 📋 🌟 Internet Research (Commercial Data Collection) 🌟 Email management 📧 🌟 Calendar management 🌟 Reporting and Quote Generation 🌟 Surveys 🌟 Legal Document Administration and Management ✅ Experience with collaboration and office suites: 📲 ✨ Microsoft Office (Word, Excel, Outlook, PowerPoint) ✨ G-Suite (Google Docs, Google Sheets, Drive, Gmail, Calendar) ✨ Communication and Collaboration: Gmail, WhatsApp Business, Slack, Trello, Zoom, Google Meet, Telegram, Buffer. ✨ Canva ✨ GPT Chat, Gemini ✨ WhatsApp Business 🌎 Languages ⭐Spanish: Native 🇨🇴 ⭐English: Basic (written communication and operational tasks) 🇺🇸 ⭐Italian: Intermediate (conversational) 💡 If you're looking for someone with initiative, reliability, and who can provide effective solutions for your business, let's talk and work together to take your project even further! 🚀🤝 📈🏆💪

​Hi there, I'm Jhosep Enrique. ​Let's be honest: running the behind-the-scenes of a business can be completely exhausting. You shouldn't have to do it all alone. ​As a bilingual Virtual Assistant based in Peru, my job is basically to make your life easier. My goal is to take the operational heavy lifting off your plate so you can actually focus on growing your business—or just finally take a well-deserved breather. ​I’m really proud of my 100% Job Success Score here on Upwork. To me, it's way more than just a number; it means my clients trust me. I earn that trust by communicating openly, figuring out new software fast, and treating your deadlines as if they were my own. ​Here’s exactly how I can help clear up your to-do list: ​Social Media & Content Creation: I spend a lot of my day inside Canva and CapCut. I can confidently manage your TikTok account, edit engaging short-form videos, design your graphics, and write YouTube scripts that actually sound natural. ​Native Spanish Proofreading: I review your apps, websites, or documents to make sure the Spanish flows perfectly. I'll make sure it sounds like a real native speaker wrote it, avoiding any of those awkward "machine translation" mistakes. ​Admin & Market Research: Hand over the tedious stuff. I’ll handle the background market research, data entry, and help organize your daily workflows so your day runs smoothly. ​If you're feeling a bit overwhelmed and need a reliable extra set of hands, send me a quick message. I'd love to chat about your project and figure out how we can work together!

I help business owners stay organized, manage client communications, and keep daily operations running smoothly. With a background in Business Administration and Psychology, I understand the importance of organization, clear communication, and professional customer service. I can assist with: • Customer support (chat and email) • Administrative tasks and organization • Data entry and coordination • Task and workflow management • Scheduling and appointment management • Communication support using AI tools I am reliable, detail-oriented, and committed to delivering quality work on time while maintaining a positive experience for clients.

Are you looking for a reliable and proactive Virtual Assistant? You’re in the right place. Hi! I’m Ariana, a detail-oriented Marketing & Administrative Virtual Assistant with over 4 years of experience supporting businesses across marketing, operations, and admin tasks. I help entrepreneurs and teams stay organized, consistent, and focused by handling the behind-the-scenes work that keeps everything running smoothly. I’ve worked with clients in marketing agencies, real estate (including wholesaling), e-commerce, and content-driven brands, supporting everything from daily operations to lead research and outreach. Why Work With Me? Marketing & Operations Support: ✔️ Social media scheduling and management (including HeroPost, Metricool, Buffer) ✔️ Content coordination and basic SEO support ✔️ Influencer and lead research across multiple niches ✔️ Outreach support via email and social platforms Real Estate & Administrative Experience ✔️ Experience preparing and managing real estate contracts (wholesaling) using templates. ✔️ Data entry for properties, clients, leads, and contracts ✔️ CRM and database management ✔️ Calendar coordination and inbox management Services I Offer: ✅ Social media scheduling and content management ✅ Email handling & customer support ✅ Market research (competitors, trends, lead sourcing) ✅ Influencer research and outreach ✅ SEO-friendly content support Administrative Support ✅ Data entry and database organization ✅ Microsoft Office (Word, Excel, CSV files, Outlook) ✅ Google Workspace (Docs, Sheets, Calendar) ✅ Internet & LinkedIn research ✅ Email and contact list building across different niches How I Work I’m highly organized, detail-oriented, and proactive. I communicate clearly, consistently meet deadlines, and take ownership of my work. I adapt quickly to new tools and workflows and enjoy improving processes to make things more efficient. When you hire me, you’re not just getting a virtual assistant. You’re gaining a dependable partner who cares about your business growth. Let’s Work Together If you need someone you can trust to handle marketing support, admin tasks, research, or outreach. I’d love to help. Send me a message and let’s talk about your project. Looking forward to working together, Ariana

Hi! I’m Irene, a Digital PM with a background in architecture and construction, passionate about turning plans into successful, well-executed projects. I specialize in coordinating teams, optimizing workflows, and ensuring projects stay on track, on time, and within budget. With an advanced level of English (C2, conversational), I can confidently collaborate with international clients, suppliers, and teams to drive seamless communication and execution. Key Skills & Expertise: 🔹 Project Planning & Execution – Managing scope, timelines, and deliverables. 🔹 Budget & Cost Control – Optimizing resources to maximize efficiency. 🔹 Team Coordination & Leadership – Ensuring smooth collaboration across teams. 🔹 Client & Stakeholder Management – Keeping communication clear and expectations aligned. 🔹 Quality Control & Risk Management – Identifying and addressing potential issues proactively. 🔹 Workflow Optimization – Improving processes for better productivity. 🔹 Agile & Digital Project Management – Using modern tools to streamline operations. Why Work with Me? ✔ Structured & Detail-Oriented – I keep projects organized and running smoothly. ✔ Tech-Savvy – Proficient in Jira, Confluence, Trello, Asana, Notion, ClickUp. ✔ Strong Communicator – Bridging the gap between technical teams and clients. ✔ Adaptable & Solution-Focused – Comfortable managing multiple projects in dynamic environments. If you need a dedicated Project Manager who can handle complexities and keep everything running smoothly, let’s connect! Best, Irene