Talent badge filter
Skills filter
Select talent location
Select talent time zones
$24/hr
100%
Job Success
$200K+ earned
Start of list.
End of list.
First of all, I'm good at learning new things. At the same time, I will devote 100% to my work. I can finish my work quickly and satisfactorily. As a Virtual Assistance i am not a newcomer,I have done several jobs for my employers , some companies, my teacher, friends. I can communicate in English or Chinese. I know how to use Microsoft office.
- I also can provide Chinese internet research, web research and market research.
- English to Chinese translation.
- Sourcing products from Taobao, T-mall, Wechat, Weibo, 1688,Alibaba, etc...
And other skills I have pointed out in my profile. Give me one chance, and maybe I will be the one and the only one. I will do my best for you and won't waste your time! Thanks!
WU J.
has worked
.
$10/hr
88%
Job Success
$100K+ earned
Start of list.
End of list.
💎 Helping E-commerce Brands Scale with Smart Customer Support, AI Automation & Business Operations
Hi, I’m Syeda — a dedicated E-commerce Operations Specialist with 5.5+ years of experience helping online businesses deliver exceptional customer experiences and streamline daily operations.
📌 What I Bring to Your Business:
✅ 22,000+ Hours of Proven Upwork Experience
✅ 150+ Successfully Completed Projects
✅ Strong Communication & Problem-Solving Skills
✅ AI-Assisted Workflow & Support Optimization
━━━━━━━━━━━━━━━
🛍️ E-commerce Customer Support
━━━━━━━━━━━━━━━
I provide professional customer support for:
• Shopify Stores
• Amazon
• Etsy
• AliExpress
• Dropshipping Businesses
• Custom E-commerce Websites
🔹 Support Channels:
✔ Email Support
✔ Live Chat
✔ Social Media Support
✔ Ticket Management
✔ Inbox Handling
✔ Order Tracking
✔ Returns & Refunds
✔ Customer Satisfaction Management
🛠 Tools & Platforms:
Zendesk • Gorgias • Freshdesk • HubSpot • Tidio • Outlook • LiveChat • Slack • Notion • Google Workspace
━━━━━━━━━━━━━━━
🤖 AI-Powered Support & Automation
━━━━━━━━━━━━━━━
I help businesses reduce workload and improve response time using AI tools and smart workflows.
✅ AI-assisted customer support
✅ ChatGPT for customer communication
✅ AI-generated FAQ & help center creation
✅ SOP & workflow documentation
✅ Prompt-based support templates
✅ AI-enhanced email responses
✅ CRM organization & automation
✅ Knowledge base management
━━━━━━━━━━━━━━━
🔥 Dispute & Chargeback Management
━━━━━━━━━━━━━━━
Experienced in handling:
🛡 Klarna Disputes
🛡 PayPal Chargebacks
🛡 Shopify Payment Disputes
✔ Professional evidence submission
✔ High-quality response writing
✔ Revenue loss minimization
━━━━━━━━━━━━━━━
📊 Virtual Assistance & Business Operations
━━━━━━━━━━━━━━━
✔ Lead Generation
✔ Web Research
✔ Data Entry & CRM Management
✔ Product Listing
✔ Administrative Support
✔ Social Media Assistance
✔ Competitor Research
✔ Email List Building
━━━━━━━━━━━━━━━
🌟 Why Clients Choose Me
━━━━━━━━━━━━━━━
✔ Fast Learner
✔ Reliable & Detail-Oriented
✔ Excellent Communication
✔ Long-Term Support Mindset
✔ AI + Human Efficiency Combination
✔ Business Growth Focused
I believe great customer support builds loyal customers and long-term business success.
Let’s work together to grow your business efficiently 🚀
Best Regards,
Syeda
Syeda Nisat A.
has worked
.
$30/hr
100%
Job Success
Available now
Offers consultations
Start of list.
End of list.
Hi,
Thank you for reading my profile. I'd be happy to help with your sourcing project in China.
Many buyers struggle with unreliable suppliers, quality issues, or communication gaps in China - this is exactly what I help solve.
I have been working as an independent sourcing agent on Upwork for over 10 years, helping 100+ international clients source products, manage suppliers, and control quality in China. I handle the entire sourcing process, so overseas buyers can work with China suppliers without the usual risks and communication issues.
How I Can Help You
I can support your project with:
• Product sourcing and supplier identification
• Price negotiation and cost analysis
• Sample coordination and consolidation
• Supplier verification and factory audits
• Production follow-up and order management
• Quality inspections (during production / pre-shipment)
• Shipping and logistics arrangement (air / sea / FBA)
My Background
20+ years professional experience
12+ years in international trade
10+ years as a sourcing agent on Upwork
Top Rated Plus freelancer
Former Alibaba E-commerce Expert (5 years)
I've worked with global clients including companies supplying Walmart US and Office Depot, and have coordinated projects involving factory sourcing, inspections, and container shipments worldwide.
I am based in Hangzhou, China (near Shanghai / Ningbo / Yiwu) and can travel to factories anywhere in mainland China when needed.
If you'd like, we can schedule a quick call to discuss your sourcing needs and see how I can support your project.
Best regards,
William
Nengzhi Y.
has worked
.
$5/hr
100%
Job Success
$10K+ earned
Start of list.
End of list.
As a freelance Shopify DropShipping and
✅eCommerce Website Developer, I am passionate about providing my clients with
✅High-Quality Services that help them grow their
✅Online Businesses.
With extensive experience in the industry, I offer a range of skills that ensure a seamless, efficient, and effective online store that delivers results.
To manage your Project I can use Slack, Trello and Notion.
🥇My Skills as a Data Entry Expert:
✅ Product Data Entry
✅ Catalog Management
✅ Product Categorization
✅ Image Editing
✅ Product Description Writing
✅ Excel Spreadsheets
✅ Data Collection
✅ Product Pricing Management
✅ Product Research
✅ Order Processing
✅ Inventory Management
✅ Data Cleaning
✅ Content Creation
✅ SEO Optimization
✅ Google Analytics
✅ Keyword Research
✅ E-commerce Management
✅ Shopify Theme Customization
✅ Product Variations Management
✅ Product Tagging
✅ Product Sorting
✅ SKU Management
✅ Product Duplication
✅ Product Bundling
✅ App Integration
✅ Shipping Management
✅ Data Entry
✅ Payment Gateway Integration
✅ Customer Service
✅ Email Marketing
✅ Sales Analysis
✅ A/B Testing
✅ Customer Retention
✅ Discount Management
✅ Abandoned Cart Recovery
✅ Sales Reporting
✅ User Experience (UX) Design
✅ User Interface (UI) Design
✅ Landing Page Optimization
✅ Conversion Rate Optimization (CRO)
✅ Customer Reviews Management
✅ Blog Management
🥇My Skills as eCommerce Website Customization:
✅ E-commerce Website Customization
✅ Shopify Store Customization
✅ WooCommerce Customization
✅ Magento Customization
✅ BigCommerce Customization
✅ OpenCart Customization
✅ PrestaShop Customization
✅ Volusion Customization
✅ Squarespace E-commerce Customization
✅ Wix E-commerce Customization
✅ WordPress E-commerce Customization
✅ Responsive Web Design for E-commerce
✅ PSD to E-commerce Theme Conversion
✅ E-commerce Plugin/Module Development
✅ Payment Gateway Integration
✅ Product Page Customization
✅ Category Page Customization
✅ Custom Checkout Page Development
✅ Custom Cart Development
✅ Custom Shipping Methods Integration
✅ Custom Order Tracking Implementation
✅ Custom Taxation Setup
✅ Custom Order Management Development
✅ Custom CRM Integration for E-commerce
✅ Custom Analytics Integration for E-commerce
🥇My Skills as Etsy Shop Setup/Management:
✅Etsy Shop Setup
✅Etsy SEO
✅Product Design using Canva
✅Product Descriptions with SEO keywords
✅Graphic Design
✅Customer Service
✅Inventory Management
✅Shipping and Fulfillment
✅Etsy Shop Management
✅Printful integration
I like to move quickly and take risks to make progress.
I keep myself updated with the latest technologies in the market and deliver the work as per the current market standards.
What I Can Offer:
✅ Professionalism and quality work
✅ Transparent communication
✅ Long-term relationship
I assure you of my drive towards work and intense commitment.
Let's chat about how we can leverage my skills to help your business grow!
Umar B.
has worked
.
$6/hr
100%
Job Success
$60K+ earned
Available now
Start of list.
End of list.
Looking for a reliable Shopify dropshipping expert to manage your store from A to Z? You're in the right place.
I'm a Shopify Dropshipping Specialist with 7+ years of hands-on experience helping businesses build, optimize, and scale profitable stores. From winning product research and product listings to store optimization and Meta Ads management, I handle every step to help grow your business.
✅ Why Choose Me?
✔ 250+ successful Shopify Dropshipping projects completed
✔ 100+ Shopify stores designed & managed end-to-end
✔ Winning product research for 100+ dropshippers worldwide
✔ Experience with US, UK, EU, AU & Canada markets
✔ Meta & TikTok Ads management—from campaign setup to scaling.
✔ Data-driven decisions, not hype-based strategies
🚀 What I Can Do for Your Shopify Store
• Shopify store setup & responsive design
• One-product, niche & general dropshipping store setup
• Winning product research (trend + competitor analysis)
• High-converting product listing & description optimization
• Facebook, TikTok & Pinterest ads setup and testing
• KPI tracking (CTR, CPC, CPA, ROAS, ROI)
• A–Z dropshipping store management
• Inventory, order fulfillment & supplier coordination
• Landing page design (PageFly, Shogun, GemPages)
• App integration & third-party service setup
🛠 Tools & Platforms I Work With
Product & Ad Research:
FB Ad Library, Denote, TrendTrack, AdSpy, Ecomhunt, Dropispy, PipiAds, Minea, Niche Scraper, Adsprao, etc.
Suppliers & Automation:
CJ Dropshipping, WinWin, ServicePoints, AutoDS, DSers, Spocket, SaleHoo, Private & Agents.
🎯 My goal is to help you build a profitable Shopify dropshipping business that scales sustainably, not just short-term sales spikes.
📩 Ready to start?
Click the “Invite” button and tell me about your store goals — I will take care of the rest 🚀
Tarikul I.
has worked
.
$20/hr
100%
Job Success
$1K+ earned
Available now
Offers consultations
Start of list.
End of list.
I help US and European businesses import from China smoothly and compliantly.
With hands-on experience in FCL/LCL, air freight, DDP/DAP shipping, and export documentation (BL, CI, PL, CO), I coordinate directly with forwarders, factories, and warehouses to keep your supply chain on track.
Whether you are an Amazon seller, importer, or sourcing agent, I ensure transparent communication, accurate quotes, and on-time shipments — all in fluent English.
[WhatsApp: +8613823363767 ]
$8/hr
100%
Job Success
$20K+ earned
Offers consultations
Start of list.
End of list.
🌟 Exceptional Service Provider 🌟 💼 Over 8 Years of Experience 💼
With 9 years of extensive experience in E-commerce Virtual Assistance, I have the expertise to bring your aspirations to life. I am committed to ensuring that your Shopify store meets the latest e-commerce standards, setting the stage for your success.
Here's a glimpse of the services I offer:
Comprehensive Shopify store setup
Strategic Product Listing and Optimization across multiple platforms (Shopify, Amazon & Tiktok)
Efficient Order Fulfillment Management
Responsive Customer Service Solutions
Proficient in Email Marketing & Social Media Management
Expertise in Faire product listing and campaign management
Ecommerce Store Management
I am eager for the opportunity to collaborate with you and contribute to your success.
Warm regards,
Lovelyn
$15/hr
94%
Job Success
Available now
Start of list.
End of list.
🌟🌟🌟🌟 24/7 Customer Support Service 🌟🌟🌟🌟
🌟🌟🌟🌟 Shopify Expert 🌟🌟🌟🌟
🌟🌟🌟🌟 Virtual Assistant 🌟🌟🌟🌟
I am a versatile professional with expertise in Shopify, customer support, virtual assistance, and tech support. I have honed my skills over the years, and I'm confident that I can help you achieve your business goals.
When it comes to customer support, I have extensive experience using CRMs such as Help Crunch, Zendesk, Zoho, and Hubspot. I understand how to provide excellent customer service that keeps your clients happy and satisfied.
✅ Zendesk
✅ Helpcrunch
✅ Zoho
✅ Hubspot
✅ Shopify
✅ Ahrefs
✅ SemRush
✅ Google Analytics
✅ HelpCrunch
✅ WordPress
✅ Canva
✅ Adobe Photoshop
As a virtual assistant, I have over 4 years of experience working with multinational companies. During this time, I have performed multiple tasks such as managing emails, scheduling appointments, social media management, and data entry. I am skilled in handling multiple tasks at once and can prioritize them to meet tight deadlines.
✅ Data Entry
✅ Lead Generation
✅ Administration support
✅ Phone Support
✅ Email Support
✅ Live chat support
✅ Products Uploads
Furthermore, I have experience in tech support, and I can help resolve any issues that may arise. I am a quick learner and stay up-to-date with the latest technology and tools, which enables me to offer efficient solutions.
If you're looking for a dedicated, detail-oriented, and proactive professional, then I'm your ideal candidate. Let's work together to take your business to the next level!
Ahsan Z.
has worked
.
$7/hr
$70K+ earned
Start of list.
End of list.
I can properly manage your store including product research, Listing, customer servicing, and fulfill the orders. I worked on several E-commerce stores and a platform like WordPress, Woocommerce, Shopify, Magento, Amazon, eBay, Bigcommerce, Poshmark, Bonanza, Etsy, etc. My role was overall store management.
Areas of expertise:
**Products Research
**Product Listing
**Customer Servicing
**Order Fulfillment
**Web Research.
**Data Entry.
**Lead Generation.
**Linkedin
I have over 5 years of experience in E-Commerce Store Management, Web research, and Lead Generation. I have my own space to work. I can work full-time and will focus on your project. It would be a pleasure if you message me for an interview. I can work as soon as possible.
Nusrat J.
has worked
.
$7/hr
100%
Job Success
$40K+ earned
Available now
Start of list.
End of list.
I help e-commerce businesses stay organized, responsive, and stress-free by handling customer emails, order processing, and day-to-day admin tasks with care and attention to detail.
I have hands-on experience managing customer inquiries, resolving order issues, processing returns and replacements, tracking shipments, and keeping customers informed every step of the way. I understand how important tone, clarity, and quick response times are when dealing with customers—especially when something goes wrong.
On the admin side, I assist with order management, inventory coordination, documentation, and internal follow-ups so business owners can focus on growth instead of inbox overload.
I’m reliable, detail-oriented, and easy to work with. I take ownership of my tasks and treat every customer interaction as if I were representing my own brand—because great support builds trust and keeps customers coming back.