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$35/hr
100% Job Success
$20K+ earned
Available now
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🏆 Top Rated - Top 3% of talent on Upwork 🥇 Top 3% among E-commerce, Facebook, and Instagram Ads professionals on Upwork 💎 Experience with Fortune 300 companies ✅ 1000+ hours on Upwork ✅ 70+ projects delivered (Overall) ✅ 8+ years of experience 💰 $20 Million in revenue generated for clients I specialize in driving profitable sales, leads, conversions, and revenue through targeted ad campaigns on Facebook, Instagram, and TikTok. Additionally, I bring extensive expertise in Shopify dropshipping, helping e-commerce businesses thrive through smart strategies and efficient store management. How I Can Help: Looking to supercharge your business with Facebook, Instagram, TikTok Ads, or Shopify dropshipping? You're in the right place! My approach is results-driven, ensuring that you see real returns on your investments. 💡 Services I Offer: Facebook & Instagram Ads: ✅ Manage your Facebook Business Manager account ✅ Set up Facebook Pixel for accurate tracking and optimization ✅ Create high-converting ad creatives, including images, ad copy, and headlines ✅ Optimize campaigns for Leads, Conversions, Engagement, and more ✅ Select the most effective ad placements for maximum visibility Shopify Dropshipping & Store Management: ✅ Store setup and management for seamless operations ✅ Product research and listings using tools like Dropispy and Koala Inspector ✅ Email marketing setup with Klaviyo for customer engagement and retention ✅ Conversion Rate Optimization (CRO) and proper SEO implementation ✅ Accurate tagging, product categorization, and inventory management Essential Tools for Success: 🛠 Dropispy, Koala Inspector, Klaviyo, Google Analytics, and more – ensuring your store is equipped with the must-have tools for success in Shopify dropshipping. Let's take your business to new heights! Feel free to reach out with any questions or to discuss how I can help your project thrive. 🙌
Jenny L.
$28/hr
100% Job Success
$10K+ earned
Offers consultations
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Experienced China Sourcing &Shipping Agent / Procurement/Virtual Business assistant/ Business Interpreter/Business Consultant/Logistics/Forwarder In China [TOP RATED freelancer] Hi , This is Jenny who is the freelancer as your ears and eyes living in Shenzhen city , Guangdong province of China with sincere , motivated ,reliable personality. ★ MY ADVANTAGES: 1.SOURCE DIFFERENT TYPES OF PRODUCTS after provided product pictures or specification like Amazon / FBA sourcing, Product sourcing etc. - no matter it's the customized product or regular one . We have been to the project manager / Sourcing Agent in China to be responsible for whole import procedures from Sourcing - negotiating - testing-sampling-packaging - shipping etc. 2.BASED IN GOOD LOCATION- Shenzhen, Guangdong province , China As the industrial center in China - The engine of Greater Bay , surrounded by plenty of high-tech companies and competitive factories ,which integrated the complete supply chain like sourcing, R&D center, logistics, etc. Hence, It’s very convenient to do factory audit, order inspection/management etc. Meanwhile , I am flexible to travel all over china & world when job needed as I have travelled in Hongkong , Thailand, Europe, Australia etc. 3.ONE-STOP SOURCING and Shipping SOLUTION : We can provide the integration of sourcing, negotiation, factory audit, sample collection& delivery, mass order management, inspection, and logistics arrangement. You will get the products even from the designs to your hands though know little about Sourcing and importing. Sensitive Goods for shipment also accepted like Food/Comestic/Liquid Electronics/battery/Brand name/ clothing/Shoes/Medicine/Powers/Adult products etc. -We have over 2000 square meter SHENZHEN WAREHOUSE for consolidating /Drop shipping the bulk orders for shipment by Sea, Air, Railway to Europe/ US/ Canada / Australia...even all over the world. Reliable DDP/DDU shipping agent from China, one-stop logistics service ranging from goods pick-up, customs clearance, tax to door-to-door delivery. Amazon FBA & 3PL warehouse & private address all available in USA/Europe/UK/Australia etc. - NATIVE CHINESE for easy communication/negotiate with suppliers , we can source even for SMALL ORDERS. -Good skills for Google spreadsheet like Word , Excel , Google meet / album , Anasa to match with your work style. -Why not only Alibaba/Aliexpress? They are famous sourcing platform, but not enough. Sometimes other platforms or search engine can get more local and competitive suppliers to win more profits. ★SEE BELOW WHAT WE WOULD COOPERATE. You can achieve a COMPETITIVE ADVANTAGE by working DIRECTLY with Chinese suppliers without utilizing a trading company or other intermediary on the basis of our purchasing expertise and experience in China. *Sourcing-visiting-Verify-selected Manufacturers by Alibaba, 1688, Taobao, JD.com , Pingduoduo etc. ; *Interpreter/Translator/Business Assistant/advisor /Secretary(for your Exhibition, Meeting, Market Research/Investigation etc.); *Attend trade shows/exhibitions with rich experience like Canton fair, Shenzhen CMEF ,Beijing,Shanghai fairs, ISC west in USA , MIPS in Russia etc.; *Business Negotiation Interpreter; *Purchasing / Shipment Assistant in china; *Organizing Business Tours/Business travel planner in tailor-made demand; *Order following up; Sampling; Documentation; Inspection/QC; *Private / tailor-made Tour Guide in China; *Airport pick up / Rent Vehicle / Book Hotel, Air ticket etc. ★Industries including but not limited to : -Electronic products : IC chip/Tablet &stand/Interactive white board/ LED Nail Lamp / PCB board . -Suitcase/tool bag / luggage/backpack -Hardware: Screws -Security /surveillance products -Clothing /Fabric -Oil paintings / Art -Beauty and consumer products -Medical field like weight scales , Airbed tec. -Package machinery -Products packages/Carton boxes/color box , labels ,etc. -Sports: Basketball, Sport Equipment, Sport T-shirt etc. -Welding machines -Notebook -Opening Injection Mould/Tooling/3D print -CNC machining,Magnetic products.... ★Long-term Working cases Sharing : 1)Cooperate with EFG international company in Europe as sourcing agent for different projects. One of them is Baltic pipe project . What we do ? We help them to select the right supplier - business consultant and suggestions in the face to face meeting - follow up the orders - TUV testing- arrange the shipment - Custom clearance till warehouse. 2)Futural Design in Ireland & Dubai (Customize backpack/bag products) : On behalf of customers to negotiate with suppliers from the design to samples - translate the design documents - sample inspection- label - package-Drop shipping etc. ★We always cooperate with clients in the long run on the basis of mutual efforts and trust . Your satisfaction is the great motivation for our growth.
Jenny L. has worked .
Runping H.
$20/hr
100% Job Success
$200K+ earned
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Hello, My English name is Helen. I am native Chinese who can speak fluent English, Cantonese, and Mandarin. I have worked for five years as a freelancer at Upwork. I have worked over 10,000 hours in the past years. I am glad to provide you the following services: -Sourcing from alibaba.com and 1688.com -Shopify dropshipping -Amazon sourcing -Dropshipping Sourcing & Fulfillment -Logistics and shipping -Private Label, Customized your brand -Virtual Assistant -English to Chinese translation -Mandarin/Cantonese transcription -Lead generation, find the email of executive
Runping H. has worked .
Muhammad Faizan  K.
$15/hr
95% Job Success
$30K+ earned
Available now
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If you're looking for someone who can simply "build a workflow," I'm probably not the right fit. But if you're looking for a GoHighLevel expert who understands how businesses actually generate, nurture, and convert leads into paying customers, then you're in the right place. Hi, I'm Faizan Khalid, a GoHighLevel (GHL) expert with 5+ years of experience helping businesses automate operations, improve lead management, and build scalable CRM systems that drive real business growth. I don't believe in creating random automations or complicated workflows that nobody understands. Every website, funnel, automation, email sequence, pipeline, and AI system I build is carefully planned with one goal in mind: increasing conversions while making your business easier to manage. Over the past five years, I've built complete GoHighLevel systems for businesses across multiple industries, including HVAC, Insurance Agencies, Solar Companies, Webinar Businesses, and Home Service Companies. My expertise includes: ✅ GoHighLevel CRM Setup & Optimization ✅ Websites & High-Converting Funnels ✅ Workflow & Automation Strategy ✅ Lead Nurture Systems ✅ Pipeline Design & Lead Management ✅ Email & SMS Marketing Automation ✅ AI Voice Agents & Conversation AI ✅ Appointment Booking Systems ✅ Inbound & Outbound AI Calling ✅ Calendar & Scheduling Automation ✅ A2P 10DLC Registration & Approval ✅ Forms, Surveys & Quizzes ✅ Membership Areas & Courses ✅ Reputation Management ✅ Missed Call Text Back ✅ Facebook Lead Ads Integration ✅ Zapier & Third-Party Integrations My approach is always business-first. Before building anything, I take the time to understand your sales process, customer journey, and business goals. Then I design a system that automates repetitive work, nurtures leads effectively, improves follow-up, and helps your team close more deals. Whether you need a complete GoHighLevel setup, a high-converting sales funnel, AI-powered appointment setters, advanced automations, or a fully customized CRM, I can help you build a system that's clean, scalable, and designed for long-term success. If you're ready to transform GoHighLevel into a powerful growth engine for your business, let's connect and discuss your project.
Muhammad Faizan K. has worked .
Athena T.
$7/hr
100% Job Success
$100K+ earned
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🚀 TOP-RATED VIRTUAL ASSISTANT | 100% JOB SUCCESS SCORE 🚀 Need a reliable, creative, and tech-savvy partner to take your workload off your plate? You’ve found her! Hi, I’m Athena, a dependable Virtual Assistant & Social Media Specialist you can count on. I help entrepreneurs, brands, and influencers save time, grow online, and look amazing while doing it. With proven experience in social media management, influencer outreach, and content design, I bring a mix of creativity, strategy, and precision to every project. 🔥 Why Work With Me? ✔ 10+ years of professional VA experience across multiple industries ✔ Fluent in English and Tagalog with excellent written and verbal communication ✔ Proactive, detail-driven, and highly efficient under pressure ✔ Consistently responsive with clear, transparent updates ✔ Strong knowledge of digital tools, workflows, and marketing systems ✔ Committed to understanding your business and supporting long-term success 💼 How I can support you 🌟 Social Media Management & Creator Outreach • Instagram & Facebook DM outreach for influencers, creators, and partners • Managing brand and influencer communications and follow-ups • Coordinating UGC, collaborations, and campaign execution • Content calendar planning and engagement tracking • Post scheduling and community management 🛠️ Administrative & General VA Support • Administrative, office, and secretarial assistance • Email inbox management and calendar coordination • Spreadsheet management, transcription, and document preparation • Order fulfillment, product descriptions, and customer service • Project management and inventory tracking • E-commerce support and online listing management • Lead generation and research • Customer support via email and phone I combine strong technical skills with exceptional interpersonal support. My mission is to help you delegate with confidence, reduce overwhelm, and scale efficiently—while treating your business as if it were my own. ✨ Let’s grow your business together.
Samiea T.
$10/hr
100% Job Success
Available now
Offers consultations
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If you're looking for a Customer Support Specialist who doesn't just reply to customers but truly understands how to build loyalty, minimize workload, and protect your business, you're in the right place. Let's turn impulse buyers into loyal customers With 8+ years of experience in Customer Service, I specialize in handling email, live chat support, and managing overall admin tasks for E-commerce/Drop Shipping brands. My expertise goes beyond just responding to tickets; I focus on providing strategic solutions that enhance customer satisfaction while aligning with company policies. 🔹 What Makes Me Different? ✅ Retention-Focused Support – Every response is an opportunity to turn a frustrated customer into a loyal one through proactive and thoughtful solutions. ✅ Business Policy Protection – I ensure resolutions align with company policies to prevent unnecessary losses while keeping customers satisfied. ✅ Efficient & Scalable Support – I don’t just handle tickets; I optimize workflows, suggest automation, and reduce repetitive inquiries to improve efficiency. ✅ Deep E-commerce Knowledge – I’m well-versed in Shopify, Zendesk, Gorgias, and other key tools that power online businesses. 🔹 How I Can Help Your Business: ✔ Customer Email & Chat Support – Quick, clear, and empathetic responses that drive satisfaction. ✔ Order Processing & Dispute Resolution – Handling refunds, exchanges, and disputes while protecting your policies. ✔ Escalation Management – Effectively resolving complex issues while maintaining brand reputation. ✔ Managing Social Media – Monitoring inquiries, responding to DMs, and engaging with customers to build brand trust. ✔ Managing Shopify & PayPal Disputes – Ensuring smooth transactions, handling chargebacks, and resolving customer issues efficiently. ✔ Data Entry & Admin Tasks – Organizing records, updating spreadsheets, and keeping operations seamless. ✔ Proactive Support – Identifying common issues and suggesting policy or workflow improvements to reduce future complaints. 🔹 Tools I’m Proficient In: 🛠 Gorgias | Zendesk | Freshdesk | Monday.com | Shopify | Salesforce | PayPal Business | Meta | LiveAgent | Slack | Google Workspace | Microsoft Apps | 🔹 Brands I've been a part of - Filter By Molly Mae - July.com - Mrs Wordsmith - Theory.com - Wave Case - The Grounding Co & many more 📌 Why Hire Me? 📍I don’t just provide customer support, I take ownership of your customer experience, ensuring every interaction strengthens your brand and drives long-term success. My approach is not just about solving problems but finding opportunities to enhance customer satisfaction, improve workflows, and protect your business. 📍I believe in mutual success when your business thrives, so do I. That’s why I’m committed to delivering high-quality service, helping you minimize workload, retain customers, and scale your operations seamlessly. ✅ Available for full-time, part-time, or project-based work ✅ Fast learner & adaptable to new tools/systems with minimal training required ✅ Committed to maintaining high response rates and quality service 🚀If you’re ready to elevate your customer experience while reducing operational stress, let’s connect!
Samiea T. has worked .
Hafiza Amina A.
$5/hr
98% Job Success
Available now
Offers consultations
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𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬: ⌚ 𝟏𝟖,𝟎𝟎𝟎+ 𝐭𝐫𝐚𝐜𝐤𝐞𝐝 𝐡𝐨𝐮𝐫𝐬 💪 𝟐𝟐𝟎+ 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞𝐝 𝐣𝐨𝐛𝐬 🌟 𝟓/𝟓 𝐜𝐥𝐢𝐞𝐧𝐭 𝐫𝐚𝐭𝐢𝐧𝐠 - Hi there, I’m Hafiza Amina Ashiq, a 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐝𝐞𝐭𝐚𝐢𝐥-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝 𝐟𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐞𝐫 dedicated to 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐢𝐧𝐠 𝐡𝐢𝐠𝐡-𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐰𝐨𝐫𝐤, ensuring client satisfaction, and achieving consistent results. I provide fast, accurate, and well-organized 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬, backed by 𝟕 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐬𝐮𝐩𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 with 𝐝𝐚𝐭𝐚 𝐞𝐧𝐭𝐫𝐲, 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐮𝐩𝐥𝐨𝐚𝐝𝐬 𝐟𝐨𝐫 𝐨𝐧𝐥𝐢𝐧𝐞 𝐬𝐭𝐨𝐫𝐞𝐬, 𝐨𝐫𝐝𝐞𝐫 𝐡𝐚𝐧𝐝𝐥𝐢𝐧𝐠, 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭, and a wide range of administrative responsibilities. I handle every project with 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥𝐢𝐬𝐦 𝐚𝐧𝐝 𝐬𝐭𝐫𝐢𝐜𝐭 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲, ensuring your data remains secure at all times. You can rely on me to manage daily tasks efficiently, meet deadlines, and maintain high accuracy. I genuinely enjoy supporting clients and helping simplify their workload. 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐯𝐞 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 / 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 / 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 With 7 years of hands-on experience, I’ve consistently delivered high-quality support to clients worldwide, with a strong record of accuracy and reliability. ✅ Administrative data entry using spreadsheets and documents ✅ Real estate support including lead generation, rental-related tasks, ✅ Content management system and customer database data entry ✅ Website content uploads and updates ✅ Document conversions from PDF to editable formats ✅ Professional document formatting ✅ Product uploads for online stores ✅ Virtual assistant and ongoing admin support ✅ Email handling and inbox organization ✅ Email and contact information research 𝐞𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐢𝐬𝐭𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: I specialize in managing product uploads for online stores, ensuring accurate information, optimized descriptions, correct images, and proper pricing. With over 7 years of experience, I’m comfortable working with a wide range of eCommerce systems and can quickly adapt to any backend setup. Experience with multiple online selling platforms, global marketplaces, and store management systems used by small and large businesses. 𝐎𝐫𝐝𝐞𝐫 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: I have extensive experience managing order workflows to ensure smooth operations and timely fulfillment from start to finish. ✅ Inventory and order management ✅ Shipment tracking, invoicing, and returns handling ✅ Inbound and outbound customer communication ✅ Customer support via written and live channels ✅ Customer issue resolution with a focus on satisfaction I’ve worked with common shipping systems, order management tools, project coordination software, and customer support platforms used by growing businesses. 𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: Alongside administrative support, I also offer experience in social media assistance, influencer research, blog writing, email marketing, and creating email newsletters and automated campaigns. My objective is to support my clients with dependable service and deliver results that exceed expectations. 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? ✅ Professional, organized, and detail-oriented ✅ Clear and timely communication ✅ Quick learner with strong adaptability ✅ Committed to accuracy, quality, and deadlines Thank you for reviewing my profile. I look forward to working with you and supporting your business goals. My client’s satisfaction is always my top priority. 𝐇𝐚𝐟𝐢𝐳𝐚 𝐀𝐦𝐢𝐧𝐚 𝐀𝐬𝐡𝐢𝐪
Sahar R.
$6/hr
100% Job Success
$60K+ earned
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Hello, Top Rated Upwork freelancer with 10+ years of experience helping Shopify and eCommerce businesses reduce chargebacks, manage customer support, and improve customer retention. I specialize in PayPal and Stripe disputes, AI-assisted email management, and support operations. I am helping businesses maintain strong customer relationships, resolve conflicts efficiently, and improve overall store performance. I specialize in handling the **backend operations that keep your business running smoothly**, so you can focus on scaling. ### What I Do Best **AI-Powered Inbox & Email Management Service** I provide professional, timely, and solution-oriented support via email, chat, and calls. My goal is not just to respond, but to **retain customers and build trust** through clear communication and effective problem-solving. Help small businesses document their processes and build AI prompt libraries. sorting, drafting replies, unsubscribing from clutter, and creating template libraries — using AI tools like Claude or ChatGPT to work 3–4x faster than doing it manually. **Dispute & Chargeback Management** I take full responsibility for handling disputes on platforms like PayPal, Stripe, and Shopify. From evidence collection to writing strong responses, I focus on **maximizing win rates and reducing future disputes** by identifying root causes. **eCommerce Consultation** I help store owners improve operations, reduce refunds, and increase customer satisfaction. Whether it’s optimizing workflows, improving policies, or identifying gaps in your system, I provide **practical strategies that deliver results**. ### Platforms & Tools * Shopify, eBay, Amazon, Etsy * PayPal, Stripe dispute systems * Zendesk, Gorgias, Freshdesk (and similar tools) * Google Workspace, Microsoft Office ### What Sets Me Apart * Clear, professional communication with customers * Strong attention to detail and problem-solving mindset * Ability to stay calm and effective under pressure * Focus on long-term customer retention, not just quick fixes * Reliable, organized, and deadline-driven I don’t just handle support tickets—I **protect your brand reputation, recover revenue through disputes, and improve your overall customer experience**. If you’re looking for someone who can take full ownership of your customer support and dispute processes while also guiding your eCommerce operations, I’m here to help. Let’s work together to strengthen your business and keep your customers satisfied. Thank you.
Sahar R. has worked .
Felix G.
$30/hr
100% Job Success
$200K+ earned
Offers consultations
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If you’re looking for a reliable, results-driven partner to grow your ecommerce business, particularly on Amazon, you're in the right place. With over 8 years of hands-on experience, I’ve helped brands build and scale their Amazon Seller Central operations from the ground up through strategic management and optimization, FBA optimization, PPC campaigns, and multichannel ecommerce support. I pride myself on delivering service that’s precise, proactive, and performance-focused. In addition to Amazon, I have deep experience working across Walmart Marketplace, Shopify, and TikTok Shop, managing the full stack of operations, logistics, and advertising to build profitable product ecosystems. I understand how to bridge strategy and execution, and I am confident working with tools that support aggressive growth across multiple platforms. 💼 What I Can Do For You 🔹 Amazon Seller Central and Vendor Central Full account setup and catalog buildout using flat files. Keyword-rich HTML listings and backend SEO optimization. A+ Content, Brand Registry, Brand Story and Amazon Storefront creation. Expert level PPC campaigns Set-Up & management including Sponsored Products, Sponsored Brands and Sponsored Display with ROAS and ACOS targets. FBA shipments, reconciliation and lost inventory reimbursements. Suppressed listing fixes, reinstatements and case management. Expertise in third-party bid management tools such as Perpetua, SKAI and Pacvue for granular ad control and budget scaling. Hands-on knowledge of SellerBoard for profitability tracking and cost analysis. 🔹 Ecommerce Store Support and Multichannel Integration Walmart store setup, Shopify Store management, product uploads, descriptions and collection tagging. Multichannel Apps integration for seamless order flow between Amazon, Walmart, Shopify and TikTok Shop. Advanced dropshipping operations and backend logistics. Inventory & Order management using tools like ShipStation, Veeqo and automated syncing workflows. Integrated advertising strategies across Meta Ads, Google Ads and TikTok Ads. Leverage platforms like Perpetua, DataHawk and JungleScout for competitor research and campaign decisions. 🔹 Customer Support and CRM Email, VOIP and live chat support tailored for ecommerce brands. Tools: Gorgias, Freshdesk, Zoho, Aircall, Streak, HubSpot, Sugar CRM. Customer inquiry handling, SOP documentation and follow-up workflows. 🔹 Lead Generation and Product Research Competitor analysis, keyword tracking and product validation using advanced research tools Email list building and cold outreach campaign support Tools: Helium 10, Keepa, Data Miner and Google Sheets for insight-driven marketing decisions ✅ Why Work With Me I’m known for being honest, detail-oriented and ahead of the curve. I don’t just execute tasks, I anticipate what’s needed, offer strategic guidance and solve problems before they impact your business. My clients trust me because I focus on ROI, transparency and growth. Whether you're launching your first product or scaling an established operation, I’ll make sure every aspect of your business is optimized and performing. Let’s schedule a quick call. I’d love to learn more about your brand and show you how I can help scale your business on Amazon and beyond.
Rowena M.
$20/hr
100% Job Success
$200K+ earned
Available now
Offers consultations
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🚀 Top-Rated Freelancer | Ecommerce & Real Estate VA | Amazon & Shopify SEO Expert | Store Builder Welcome to my Upwork profile! With over 10 years of freelancing experience, I have proudly maintained my Top-Rated status, earning consistent praise from clients for my expertise, reliability, and results-driven approach. I specialize in eCommerce, Amazon, Shopify, and Real Estate VA services, making me a versatile and highly skilled freelancer for business growth. 🌟 My Expertise: ✅ Ecommerce Store Building & Management Built and managed 220+ Shopify stores, 18 Amazon seller accounts, and 15 eBay stores, handling everything from setup, optimization, and scaling to daily operations. Experienced in product listing, SEO optimization, inventory management, and customer service. Managed and optimized Facebook Business Pages to enhance brand visibility and drive engagement. ✅ Amazon & Shopify SEO & Product Listing Optimization Expertise in Amazon and Shopify SEO, creating compelling, keyword-rich product descriptions to improve search rankings and conversions. Skilled in backend keywords, A+ Content, and strategic product page enhancements to maximize visibility. ✅ Virtual Assistant Training & Leadership Trained and mentored 100+ virtual assistants, equipping them with skills in eCommerce operations, customer service, data management, and social media marketing. Developed efficient workflows to improve productivity and business operations. ✅ Diverse Virtual Assistance Skills Customer Support | Social Media Management | Dropshipping | Web Research Data Entry | Photo Editing | Web Design | Lead Generation 💡 I am a fast learner, highly adaptable, and committed to delivering top-quality results. I thrive in dynamic environments and am always eager to take on new challenges that contribute to business success. 🤝 Let’s Collaborate! I’m here to help businesses grow, optimize, and streamline operations with my expertise. Whether you need an Amazon account manager, a Shopify expert, an SEO specialist, or a virtual assistant trainer, I’m ready to assist! Let’s build and scale your business together—reach out today! 🚀
Rowena M. has worked .