🎯 Certified PMP® & Scrum Practitioner with 9+ Years of Experience in Agile Project Delivery & Business Analysis. As a 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝗮𝗻𝗱 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝘁, I specialize in aligning teams, streamlining workflows, and delivering results—on time and within scope. With a proven track record across SaaS, tech, and service industries, I ensure your product or service moves from idea to execution with clarity and precision. 💼 What I Bring to the Table: 🔹 Certified PMP® + Scrum Master – strong foundation in both traditional and agile methodologies 🔹 Project Management Tools: Expert in Jira, ClickUp, Trello, Asana 🔹 Workflow Automation: Experience integrating tools via Zapier, Make (Integromat), and custom scripts 🔹 Business Analysis: Requirement gathering, user stories, stakeholder alignment 🔹 Cross-Functional Leadership: Worked closely with dev teams, designers, marketers, and C-suite 📦 My Ready-to-Book Project Offerings Include: ✅ Agile Sprint Setup (Jira, ClickUp, Trello) – I’ll configure your boards, sprints, and workflow for success ✅ Project Requirements & Documentation Blueprint – Clear specs, user stories, and acceptance criteria ✅ Workflow Audit & Automation Map – Identify bottlenecks and automation opportunities ✅ KPI Dashboard + Weekly Reporting – Clean and visual reporting systems for business health ✅ 1-Week Sprint Coaching (Agile Mentorship) – For teams new to Agile or remote collaboration ✅ CRM Pipeline Setup (GHL, Zoho, HubSpot) – Lead stages, tagging, automations, and handoff ✅ End-to-End Project Timeline (Gantt Planning) – Crystal-clear timelines, dependencies, and tracking

Accomplished Project Manager with 5+ years of experience in IT project management, specializing in Agile methodologies. Adept at leading multicultural, cross-functional teams across diverse sectors and delivering complex projects on time, within scope, and under budget. Expertise in program and portfolio management, PMOs, and supply chain optimization. Proven ability to drive process improvements, enhance operational efficiency, and ensure stakeholder satisfaction through effective communication and leadership. Excels in remote environments, with a strong track record of independent delivery and collaboration across multiple zones. Scrum | SAFe | Design Thinking | Lean | Waterfall

Most companies scale faster than their technology can keep up. I bridge that gap. I'm a hands-on Technical Program & Product Manager, Back-End Developer, and Systems Lead who specializes in digital and business transformation — helping growing companies stabilize overloaded tech environments and reshape how their teams actually operate. Whether it's a global ERP rollout, a CRM rebuild, an HRIS implementation, a Contract Management System overhaul, a cloud migration, a Web/App/CMS migration and buildout, or a messy Jira environment, my focus is the same: establish a high-velocity rhythm, make delivery predictable — and actually ship. I specialize in digital and business transformation — the kind where the technology is only half the story, and changing how people work is the other half. What makes me different is that I don't just "manage." I work directly with business stakeholders to define requirements, shape vision, prioritize roadmaps, and translate ambiguity into build-ready specifications. Then I stay close to execution — configuring workflows, mapping data, reviewing pull requests, validating integrations, and sometimes writing code when it makes sense. I work across: • Product & Delivery Lifecycle: Requirements gathering, user stories, roadmap prioritization, and managing the handoff between stakeholders and engineering teams. • Agile & Scrum Leadership: Designing intake models, sprint planning, release management, and clearing bottlenecks to ensure predictable shipping cycles. • System & Workflow Architecture: Configuring Jira and ServiceNow for maximum team efficiency and designing the "plumbing" behind complex API integrations. • Digital Transformation & Business Process Redesign: Leading organizational change alongside technology rollouts — so adoption sticks and teams don't revert to old habits six months later. • Enterprise Platforms & Systems: Deep execution experience across ERP, CRM, HRIS, and Contract Management Systems — including NetSuite, Salesforce, Dynamics 365, HubSpot, Workday, Evisort, and DocuSign CLM — as well as large-scale data migrations where getting it wrong wasn't an option. I've spent two decades embedded with both executives and engineers, which means I know where projects actually break down — unclear requirements, bad prioritization, fragile integrations, and poor handoffs between product and engineering. I don't add management layers. I remove friction. If you need someone who will define it, configure it, and help your team build it — let's talk.

Greetings, I'm here to Elevate Your Quality Management with AI-Driven Excellence! With an impressive 25k+ hours of enriching Software consulting experience, I'm your go-to professional. My qualifications include certifications like Registered Scrum at Scale Practitionerr, Certified Scrum Master, HP AIS Functional Testing, HP Quality Center, and MCTS: SQL Server Implementation and Maintenance. I also hold certifications in "Prompt Engineering with ChatGPT" from Vanderbilt University, and CrewAI Agentic AI orchestration, enhancing my ability to integrate cutting-edge AI technologies into your projects. 1. AI-Infused QA and Automation Expertise: Leveraging AI, I streamline manual QA processes, supercharge test automation, and boost Scrum team productivity. My expertise in prompt engineering enables me to harness the power of Generative AI tools to design smarter workflows, reduce testing cycles, and improve defect detection rates—all tailored to your unique project needs. Even more, I have been working in AI engineering since 2024 and have developed agentic AI systems using Crew AI, FastAPI, Celery, Redis, PostgreSQL, and FAISS vector DBs. 2. Test Automation Wizard: I have hands-on mastery over Selenium-based automation frameworks (both Java and Javascript), and I'm well-versed in performance testing tools like Apache JMeter and HP LoadRunner. I'm all about crafting excellence through automation, testing databases, APIs, and mobile apps. Building frameworks using the page object model (POM) and embracing Behavior-Driven Development (BDD) with Gherkin are my specialties. Now, I also have deep experience creating autonomous test case generation pipelines using agentic AI frameworks. 3. Operations Automation with Agentic AI: Since 2024, I have started building intelligence layer for operational excellence. This layer is built on Agentic AI frameworks like CrewAI, and a development stack i.e. FastAPI, Celery, Redis, PostgreSQL. This layer is responsible for managing knowledge bases, workflows, and autonomous decisions, serving customers, including an audit and control mechanism. 4. Versatile Experience: My journey spans a myriad of roles — from Test Engineer to Test Team Lead, even up to Quality Assurance Manager and Head of Testing. I have worked in the role of development portfolio manager too. I've thrived in startups as well as CMMI Level 5 companies with massive teams of 1500+ employees. My knack for navigating diverse software quality realms makes me the perfect match for your needs. 5. Agile Advocate: Leveraging my skills in the Scrum framework, I've donned the hat of Agile Coach, steering parallel Scrum teams toward success. You'll also find me sharing insights as a keynote speaker at the Agile Pakistan Lahore Chapter. How I Utilize AI in My Services: - Streamlining manual QA with intelligent, automated test design and defect triaging. - Accelerating test automation script generation through Agentic AI. - Enhancing team productivity in Scrum with AI-driven backlog grooming and sprint planning insights. - Generating smart test scenarios and optimizing regression suites with AI tools. - Automating operational excellence workflows through agentic AI. Services I Offer: ⭐ AI Rollouts to Boost Productivity ⭐ Scrum/AI Transformation ⭐ Process engineering ⭐ Functional testing (System, Regression, Integration, Smoke, Sanity) ⭐ Automated testing ⭐ Web services/API testing ⭐ Data migration (ETL) verification ⭐ User Acceptance Testing for clients ⭐ Mobile app testing Non-Functional Testing Services: ⭐ CI/CD implementation ⭐ Jira Workflows and Automation ⭐ Load testing of web applications and web services ⭐ Database performance testing ⭐ Failover testing for n-tier application components ⭐ High availability testing ⭐ Usability testing ⭐ Cross-platform Compatibility testing Let's collaborate to transform your software quality journey. I believe in delivering more than promised and making your software shine.

I help startups and businesses launch bug-free web and mobile applications by finding issues before users do. With a strong QA background and Agile experience, I ensure quality, clarity, and reliability in every project. I specialize in: - Manual testing for web & mobile applications - Test case creation, execution, and defect reporting - Regression, smoke, and UAT testing - Basic automation & performance testing support - Clear documentation and coordination with dev teams - Tech-focused virtual assistance (QA admin, reports, tracking, scheduling) I have professional experience as a QA Engineer, Test Lead, and Scrum Master, working with cross-functional and distributed teams. I’ve supported Agile teams by ensuring quality standards, improving test processes, and maintaining clear communication between stakeholders. Tools & Tech: Azure, Jira, Trello, Selenium (basic), Postman(basic), JMeter, Git, Excel, Google Workspace, Adobe Analytics Methodologies: Agile, Scrum, SAFe, SDLC, STLC What clients like working with me: - Detail-oriented and highly organized - Clear communicator (written & verbal) - Reliable, proactive, and deadline-driven - Comfortable working remotely and across time zones If you need a reliable QA tester or tech-savvy virtual assistant who treats your product like their own, let’s talk. I’m available for short-term tasks or long-term support.

Hi, I’m Paym — a systems thinker and builder with over 10 years of experience leading complex software and app projects, scaling operations, and launching digital platforms across SaaS, telehealth, fintech, and AI. FounderOS: I help early stage startups, mid-tier and established architect scalable software development and backend systems for onboarding, operations, growth, and investor readiness. Think of it as your second brain, designed, automated, and ready to scale. I’m a PMP certified Product & Project Manager fluent in agile, technical specs, no code ops, API integrations, automation tools, and full cross functional delivery. I work directly with founders, CTOs, and remote teams to: - Build internal systems (Jira , Conflunece , Notion, Airtable, Zapier, ClickUp, Softr, Retool, etc) - Streamline onboarding, CRM, hiring, and async workflows - Bridge product, tech, and business - Draft clear BRDs, PRDs, and GTM plans - Oversee delivery across design, dev, QA, and launch - Align investor needs with product & team execution Why Me? - I don’t just “manage” — I co architect systems. - I’m business savvy and tech literate. I provide assistance with both deployment and ongoing support - I turn complexity into clarity and deliver repeatable outcomes. - I help you scale not just your product — but your thinking. Key Strengths • Product & Project Strategy • Agile Planning (Scrum, Kanban, SAFe) • Roadmaps, Sprints, & Dev Team Oversight • Documentation: BRD / PRD / SRS / Use Cases / Test Plans • No code Ops (n8n, Zapier, Make, Airtable, Notion, ClickUp) • Internal tooling & systems architecture • Investor facing decks & GTM prep • Cross functional stakeholder alignment • Growth workflows & data infra (Segment, GA, Mixpanel) ⸻ Tools I Use • Project Management: ClickUp, Notion, Jira, Asana • Automation: Zapier, Make, n8n • Docs & Specs: Confluence, Whimsical, Miro, Loom • Dev Collaboration: GitHub, Figma, Slack, Linear • Startup Stack: Airtable, Softr, Tally, Google Suite, Retool ⸻ Industries SaaS | HealthTech | Fintech | AI | Web3 | EdTech | Ops Consulting

AI Systems Architect, Technical PM, and AI Adoption Lead. I help companies move from AI curiosity to real business impact, by selecting the right models, designing practical use cases, and delivering production-ready solutions. I turn product vision into secure, scalable AI systems, and organizational chaos into structured, measurable execution. 🏆 Expert-Vetted by Upwork | ☁️ AWS-certified | 🎓 Master’s in Engineering Management | 🚀 10+ years delivering cloud and AI systems --- 🔍 What I bring 🧠 AI Strategy & LLM Evaluation I evaluate and benchmark LLMs (Claude, ChatGPT, Gemini, and open-source models like Kimi, MiniMax) based on cost, performance, and real business use cases. I help teams select the right model and architecture — not just the most popular one. 🏢 AI Adoption & Team Enablement I set up and operationalize tools like Claude for Teams / ChatGPT Enterprise, including plugins, connectors, and MCP-based workflows. Focus: real adoption, governance, and measurable productivity gains across teams. ⚙️ AI Pilots & Business Use Cases I design and deliver targeted AI pilots (2–6 weeks) for specific business functions: – Sales automation – Internal knowledge assistants (RAG) – Document processing – Workflow automation Using official APIs (OpenAI, Anthropic, Google) or OpenRouter when flexibility is needed. 🤖 AI/LLM Engineering & MLOps Hands-on with RAG systems, fine-tuning, inference pipelines, and observability. Stack includes: Bedrock, SageMaker, Vertex AI, LangChain, LangGraph, vector DBs. ☁️ Cloud & Infrastructure Production deployments on AWS and GCP: IAM, VPCs, CI/CD, serverless, containers, monitoring, secure data pipelines. 📊 Product & Delivery Leadership I own delivery end-to-end: clear scope, timelines, stakeholder alignment, and predictable execution. No scope creep. No black-box development. 🔄 Automation & Tooling n8n, workflow orchestration, API integrations, AI-assisted pipelines. --- 🚀 Selected recent work 📌 AI Adoption Enablement — Marketing Agency Set up ChatGPT Enterprise workflows, defined usage guidelines, trained teams, and implemented repeatable AI processes across departments. 📌 LLM Opportunity Analyzer Built a full-stack platform to evaluate and prioritize business opportunities using Gemini + AWS models, with structured outputs and decision support. 📌 RAG Systems for Internal Knowledge Designed and deployed document intelligence systems using vector databases and LLM orchestration. 📌 AI + CRM Integration Integrated AI into Salesforce, HubSpot, and Pipedrive, including data preparation, prompt structuring, and workflow automation. 📌 Automation Pipelines (n8n) Built end-to-end workflows combining APIs, LLMs, and dashboards for decision-making. --- 🧩 Services I offer • AI Strategy & LLM Selection → Model evaluation, architecture decisions, ROI-focused roadmap • AI Pilot (2–6 weeks) → Design + deploy a working AI use case for your business • Technical Product Management → Lead your AI/cloud initiative end-to-end • Cloud & AI Architecture → Production-ready infrastructure with security and scalability • Fractional CTO / AI Advisor → Ongoing strategic and technical guidance --- 🤝 Availability & working style Based in Miami, FL (EST). I work closely with founders and teams through short discovery sessions, then deliver a clear execution plan with fast iterations. If you're exploring AI but want to do it right (not just fast) feel free to reach out.

10+ YEARS EXPERIENCE | FORTUNE 500 TO STARTUPS I am a seasoned IT Project Manager and Business Analyst with extensive experience leading Agile software projects, driving business transformation, and leveraging AI and cloud technologies to optimise operations. I have worked with leading consultancies, financial institutions, and SMEs, successfully delivering complex technology solutions that enhance efficiency and align with strategic goals. I specialise in analysing business processes, identifying inefficiencies, and implementing cutting-edge technology solutions. My expertise spans project planning, risk management, stakeholder engagement, and the integration of AI-driven automation. I have helped businesses embrace digital transformation, optimise workflows, and adopt cloud technologies (AWS, Azure) to improve scalability and performance. I have a strong background in Agile methodologies (Scrum, SAFe, Kanban) and have successfully led end-to-end technology implementations, software development projects, and cloud migration initiatives. As a certified Scrum Master, PMP, and APM Project Manager, I excel in stakeholder collaboration, cross-functional leadership, and ensuring seamless project execution while maintaining compliance and quality standards. I hold a Bachelor’s degree in Computing & Business and a Master’s in Technology Management, with specialised modules in Project Management, Innovation Strategy, and Systems Thinking. I am committed to continuous learning and staying at the forefront of AI, cloud adoption, and emerging technologies to drive business growth and innovation.

Most MVPs fail because strategy and execution aren’t aligned. I bridge that gap. I’m a Product & Delivery Leader with 15+ years of experience building complex software across healthcare, fintech, e-commerce, ERP, CRM, and mobile/web platforms. I’ve led multi-million dollar initiatives for Pfizer, McKesson, General Electric, Prym, Bunn, Syngenta, and Superliga.dk, managing cross-functional teams of 30+ engineers and aligning executives, product, and delivery. What I Help With • Define sharp, realistic MVP scope • Turn product vision into executable requirements • Align UX, engineering, and business goals • Stabilize chaotic delivery environments • Lead SaaS and AI platform development end-to-end Selected Experience • Led a $3M SAP Commerce Cloud migration for one of Canada’s largest online retailers • Product Manager at GoDaddy (Fintech: Online Paylinks, Virtual Terminal, In-Person Selling) • Built and launched my own B2C mobile app as Founder & CEO • Helped a SaaS startup ship MVP in 8 weeks — now processing $25K/month B3 How I Work • Outcome-driven (KPIs > ceremonies) • Structured discovery before development • Clear documentation engineers actually use • Fast feedback loops & strong ownership If your product feels stuck between vision and execution — let’s fix that. 📅 Book a 20-minute product clarity call and leave with a concrete MVP plan.

Worried about stalled projects, missed deadlines, or team misalignment? Stalled projects costing you time and money? As a seasoned project manager with 15+ years rescuing underperforming initiatives, I turn chaos into on-time, under-budget successes—boosting efficiency by 30% and cutting churn by 20% for energy, tech, and retail clients using Agile/Scrum and tools like monday.com, ClickUp, and SAP. What sets me apart: Driving Results: Scope, rally teams, and hit milestones fast. "Jayne redirected our troubled Salesforce CRM conversion and got us to go-live." (CEO, $22K+ CRM/ERP Upgrade) | "Jayne is incredible—talked me off the ledge and crushed the project in one hour!" (5.0 Client, Recent Rescue) Cross-Functional Leadership: Align diverse stakeholders, negotiate priorities, and deliver excellence. Rescued a $5M SFDC project on budget; "Excellent addition—provided rare leadership skills." (Team Lead, $30K+ Contract) | "Great project and person manager—sunny and collaborative with ClickUp mastery." (Training Company, New Process Stand-Up) Proactive Innovation: Leverage cutting-edge skills with certifications in Generative AI for Project Managers (IBM/SkillUp, 2025), Prompt Engineering Basics (IBM, Nov 2025), Regulatory Compliance Specialization (University of Pennsylvania, 2021-2025 courses at 92-97% grades), SAP Professional Fundamentals (SAP, 86% grade), Introduction to Blockchain Technologies (INSEAD, 88% grade), SCRUM Master Certified (Vabro.ai, 2021), and monday.com badges (Advanced Workflow & Implementation, 2023). This enables AI-driven risk mitigation, compliance assurance, and efficient executions with Python/SQL. Background spans high-tech, cyber-security, e-commerce, energy, manufacturing, and education; methodologies include Agile, Waterfall, PMI. All projects 5.0-rated, $50K+ earnings. Ready for your project rescue, AI optimization, or compliance audit? Message me for a free 30-min consultation—let's deliver ROI today!