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$18/hr
93%
Job Success
$30K+ earned
Start of list.
End of list.
Want someone who doesn’t just complete tasks, but actually helps your business run more smoothly?
I’m a proactive Executive Assistant and experienced Shopify VA focused on efficiency, accuracy, and real results. I help you stay organized, save time, and keep your operations running seamlessly.
🚀 Let’s take your eCommerce store to the next level!
🏆 8+ years of hands-on experience managing Shopify, Amazon, and online stores
✨ Supporting CEOs, founders, and online businesses with seamless operations behind the scenes
🤝 Detail-focused, and easy to work with, making sure things get done right the first time
Worked with clients from diverse niches in the USA, UK, Australia, Canada, the Netherlands, Germany, and Norway.
Check it out—here's what the client's got me booked for! 👇👇👇
💎 𝙀-𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀
♦ Customer Service & Complaint Resolution
♦ Product Sourcing & Market Research
♦ Shopify / Amazon / WooCommerce Product Listing
♦ Order Fulfillment & Returns Management
♦ Multichannel Sales & Inventory Management
♦ Shipping, Logistics & Data Security
♦ Customer Retention & Review Management
♦ Adapting to Market Changes & Collaboration
💎 𝙊𝙏𝙃𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀𝙎
♦ Executive Support: Calendar & Inbox Management, Travel Planning, Team Coordination
♦ SOP Creation & Process Documentation
♦ Administrative Support (Personal & Business)
♦ Project Coordination & Management
♦ Email Handling & Customer Complaint Management
♦ Social Media Management & Campaign Support
♦ PayPal / Stripe Dispute Resolution
♦ Facebook Ads & Campaign Management
I'm proficient in using this software and platforms:
🛒 𝙀-𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝙎𝘼𝙇𝙀𝙎 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎:
Shopify, Amazon, WooCommerce, Vendoo, eBay, Walmart, BigCommerce
🚀 𝙀-𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝘿𝙍𝙊𝙋𝙎𝙃𝙄𝙋𝙋𝙄𝙉𝙂 𝙏𝙊𝙊𝙇𝙎:
Zik Analytic, Auto DS, Dropified, Oberlo, CJ Dropshipping, Modalyst, Aliexpress, Zendrop, Commerce HQ, WordPress, BuybotPro, Hellium 10, Paypal, Stripe, Asigo, DSers
🔍 𝙀-𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝙎𝙋𝙔 𝙏𝙊𝙊𝙇𝙎 𝘼𝙉𝘿 𝙈𝙊𝙍𝙀:
Zik Analytic, Commerce Inspector, Spy Hero, SEMRush, Google Trend, Keyword Planner, Profit Genie, Grammarly, Ship Station, LastPass, Zee Drop, Keepa, Popularity Sort for eBay, Word Tune, Clarity Checker
🚀 𝘼.𝙄. 𝙏𝙊𝙊𝙇𝙎 𝙁𝙊𝙍 𝘾𝙊𝙉𝙏𝙀𝙉𝙏 𝘾𝙍𝙀𝘼𝙏𝙄𝙊𝙉:
ChatGPT, Jasper
💬 𝘾𝙊𝙈𝙈𝙐𝙉𝙄𝘾𝘼𝙏𝙄𝙊𝙉 𝙏𝙊𝙊𝙇𝙎:
Slack, WhatsApp, Google Meet, Zoom, Zendesk, Georgia, Loom
🎨 𝙀𝙈𝘼𝙄𝙇 𝙏𝙀𝙈𝙋𝙇𝘼𝙏𝙀 𝘿𝙀𝙑𝙀𝙇𝙊𝙋𝙈𝙀𝙉𝙏:
Canva, Klaviyo
🌟 𝙂𝙊𝙊𝙂𝙇𝙀 𝙒𝙊𝙍𝙆𝙋𝙇𝘼𝘾𝙀 𝙏𝙊𝙊𝙇𝙎:
Gmail, Google Docs, Google Sheets, Google Drive, Google Meet
📸 𝙋𝙃𝙊𝙏𝙊, 𝙍𝙀𝙀𝙇𝙎 & 𝙑𝙄𝘿𝙀𝙊 𝙀𝘿𝙄𝙏𝙄𝙉𝙂:
Adobe, Canva, Capcut
📝 𝙋𝙍𝙊𝙅𝙀𝘾𝙏 𝙒𝙊𝙍𝙆𝙋𝙇𝘼𝘾𝙀:
Asana, Trello, Slack, Notion
📲 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎:
Instagram, Facebook, Tiktok, Facebook Shop, Facebook Page
📷 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝘾𝙊𝙉𝙏𝙀𝙉𝙏 | 𝘾𝘼𝙍𝙊𝙐𝙎𝙀𝙇𝙎 | 𝙏𝙀𝙈𝙋𝙇𝘼𝙏𝙀𝙎:
Canva, Adobe Photoshop
📲 𝙎𝙊𝘾𝙄𝘼𝙇 𝙈𝙀𝘿𝙄𝘼 𝘼𝙐𝙏𝙊𝙈𝘼𝙏𝙄𝙊𝙉 𝙏𝙊𝙊𝙇𝙎:
Meta, Hootsuite
💡 𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙡𝙚𝙫𝙚𝙡 𝙪𝙥 𝙮𝙤𝙪𝙧 𝙜𝙖𝙢𝙚? 💡
Get ready for a dynamic partnership that's bound to shake things up! I'm pumped to team up with you and ignite some serious success. Choose to HIRE me, and let's make waves and achieve extraordinary results together!
⏰ Time is ticking!
🟢 If you’re feeling the vibe and think we’re a great match...
💬 Shoot me a 𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙞𝙯𝙚𝙙 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 and let me know...
To your success,
Nez
$20/hr
100%
Job Success
$5K+ earned
Offers consultations
Start of list.
End of list.
🌟 TOP RATED SOURCING SPECIALIST 🌟
Navigating the Chinese manufacturing landscape can be overwhelming without local expertise. From verifying suppliers to managing contracts, logistics, and compliance, each step requires precision, due diligence, and market insight.
Hi, I am Abbas, and I serve as a trusted sourcing partner for global companies seeking reliable and cost-effective procurement solutions from China. With nearly 10 years of on-ground experience in the Chinese market, I help businesses simplify complex supply chains and make confident purchasing decisions.
My end-to-end sourcing solutions cover the entire procurement cycle, from product identification and supplier evaluation to quality control and final delivery.
Here’s what I can help you with:
✅ Product Sourcing (Alibaba, AliExpress, Taobao, 1688, JD, Global Sources etc.)
✅ Supplier/Manufacturer Verification and Audit Support
✅ Custom Product Development and Sampling
✅ Quality Control Coordination
✅ MOQ and Cost Negotiation
✅ Shipping, Freight and Customs Assistance
✅ Contract Formation and Risk Mitigation
Whether you’re expanding your supply chain, seeking alternate vendors, or scaling up bulk orders, I bring local expertise and global business standards to every project.
Let’s work together to build a sourcing process that’s efficient, cost-effective, and risk-aware, so you can focus on growing your business !
Abbas M.
has worked
.
$8/hr
100%
Job Success
$80K+ earned
Available now
Start of list.
End of list.
🌟 5+ years of eCommerce Virtual Assistance Experience
🥇 100% Job Success Score (Top Rated Plus)
⏰ 8,679+ Upwork hours
⭐️ Fluent English verbal & written communication skills
💯 100% Success Rate
✅ Available to work in EST, PST, or CST time zone
I offer 8+ years of Experience as a Call Center agent and 4+ years of eCommerce Virtual Assistance. My Objective is to be able to provide excellent and accurate service to my client and to be able to share my knowledge and experience with the company.
I am the best fit in managing the team, and as well as handling customers up to the end of their needs, I make sure I provide a perfect service experience to all customers.
What you can expect from me:
●I have a keen eye for detail and accuracy.
●I can work independently with minimal supervision. I am a fast learner, goal-driven, result-oriented, and resourceful.
●I will make sure all work is completed efficiently and to a high standard.
●I am responsible and accountable. I am not scared to put my hand up if I make a mistake( as we all do).
● I take my responsibilities seriously. I don't mind spending extra time outside my working hours reviewing my work or proofreading files before submission. I am willing to attend workshops, seminars, and skills refresher courses to better my skills and develop my knowledge. I am highly enthusiastic and always ready to learn.
Here's a list of services and skills I offer:
● Customer Service Support
-Chat/Phone/Email
-Liaison between customer and management, process refunds, process orders
-Order Processing
-Dispute Specialist
-Inbound and Outbound Calls
● Real Estate Virtual Assistant
-FSBO/ FRBO Research
-Lead generation using 4closure.com, hidalgo.org and forsalebyowner.com websites.
-Handling clients Social Media accounts and pages e.g Facebook, Instagram, LinkedIn, Twitter
-Posting real estate ads on different Facebook groups for FSBO/FRBO properties.
● Administrative Tasks
-Data Entry
-Database/CRM
-Email management and email response handling
Other things that I ENJOY DOING:
● Email Support
● Chat Support
● Discord Admin Support
● Data Entry
● Admin Support
● Order refund and cancellation
● Shopify Customer Service
●Order Processing
Tools:
●Freshdesk
●Zendesk
●Limo Anywhere
●Discord
●Shopify
●Phone.com
●TradingView
●Zoom
● Ms Excel, Word, PowerPoint
I am trainable and a fast learner. You do not have to worry about teaching me new tools and processes.
If my skills are fit for you, please contact me.
Greg Anthony L.
has worked
.
$28/hr
100%
Job Success
$10K+ earned
Start of list.
End of list.
⭐️⭐️⭐️⭐️⭐️Key Words: Sourcing & Procurement, Supply Chain Management, Alibaba&1688 Sourcing, Project Management, Product Development&Customization, Dropshipping Service, Communication&Negotiation
Locations: Ningbo, Shanghai, Shenzhen,Hangzhou, Yiwu areas.
Hello, I’m Jason here from China, a professional sourcing&procurement expert helping companies and customers to source for all kinds of products from China and the surrounding APAC areas.
My background:
I have more than 10 years of working experiences within sourcing&procurement segment and supply chain management in multinational companies. And I am familiar with European & American markets. I also have solid supply chain management experience and involved as well in product customization and project management,etc. I have served lots of clients varied from E-commerce Amazon&Shopify seller, branded retailer, private label customer, dropshipping client to big enterprises. My purchased products are quite widely. It can be industrial products like electrical and mechanical equipments&components or commodities like home applies, furniture, medical products, consumer electronics, food&snacks,etc.
I have a proven record of helping clients to handle processes like new product&supplier sourcing, market research, factory audit, sample consolidation&validation, order management, quality control, shipping,etc.
With excellent English skills, I can be a very good bridge between client and suppliers. I can source for requested products from Chinese market and also the surrounding areas like Vietnam, Indonesia, Malaysia,Thailand,etc.
Trust me, I can definitely help you to achieve your business goal successfully
Jason X.
has worked
.
$20/hr
100%
Job Success
$20K+ earned
Available now
Offers consultations
Start of list.
End of list.
🚀 𝗜𝗡𝗩𝗜𝗧𝗘 𝗧𝗢 𝗜𝗡𝗧𝗘𝗥𝗩𝗜𝗘𝗪 — 💰 $1M+ 𝗜𝗡 𝗥𝗘𝗩𝗘𝗡𝗨𝗘 𝗚𝗘𝗡𝗘𝗥𝗔𝗧𝗘𝗗 𝗙𝗥𝗢𝗠 350+ 𝗦𝗛𝗢𝗣𝗜𝗙𝗬 𝗪𝗘𝗕𝗦𝗜𝗧𝗘𝗦 𝗗𝗘𝗩𝗘𝗟𝗢𝗣𝗘𝗗.
🏆 Shopify Store Designer & Shopify Developer | Helping Brands Build Stores That Convert Visitors Into Customers
Need a Shopify store that looks professional, builds trust, and helps you make more sales?
I help business owners create, redesign, and optimize Shopify stores that are easy to use, mobile-friendly, and built to convert visitors into paying customers.
Whether you're launching a new store, redesigning an existing one, or improving performance, I focus on creating a smooth shopping experience that helps your business grow.
Why clients work with me:
✔ Shopify Store Design that looks modern and professional
✔ Shopify Store Development tailored to your business goals
✔ Shopify Theme Customization and Liquid Coding
✔ Shopify 2.0 and Shopify Plus expertise
✔ Mobile-friendly and responsive Shopify websites
✔ Speed optimization and performance improvements
✔ Product page and collection page optimization
✔ Shopify App setup and integrations
✔ Custom Shopify features and functionality
✔ Conversion-focused design that helps increase sales
My Shopify Services Include:
• Shopify Store Setup
• Shopify Website Development
• Shopify Store Redesign
• Shopify Theme Development
• Shopify Theme Customization
• Shopify Landing Pages
• Shopify Product Page Design
• Shopify Store Migration
• Shopify App Integration
• Shopify Store Maintenance
• Shopify Speed Optimization
• Shopify SEO Improvements
• Shopify Plus Development
• Shopify Store Management
Tools & Technologies:
Shopify | Shopify Plus | Shopify 2.0 | Liquid | HTML | CSS | JavaScript | Figma | PageFly | GemPages | Shogun | Shopify Apps | Storefront API | Custom Integrations
I believe a Shopify store should do more than look good. It should help you build trust, create a better customer experience, and generate more revenue.
Send me an invitation and let's discuss your project. I'd be happy to review your store and recommend the best approach for achieving your goals.
🔍 𝗥𝗲𝗹𝗮𝘁𝗲𝗱 𝗦𝗲𝗮𝗿𝗰𝗵𝗲𝘀
Shopify Designer | Shopify Developer | Shopify Theme | Shopify Speed Optimization | Shopify Theme Development | Shopify Store Setup | Shopify Theme Customization | Pixel-perfect Design From Figma | Convert Design from Figma | Shopify Theme Expert | Shopify Store Setup | Responsive Design | Responsive Web Design | Responsive Website Design | Responsive Shopify Stores | Shopify Expert | Shopify Product Listing | Shopify Inventory Management | Shopify Sales Channels | Shopify App Integration | Shopify Social Media Integration | Shopify SEO | Shopify Marketing Strategy | Product Catalog Management | Product Image Design | E-commerce Development | E-commerce Management | Technical Support | Technical Customer Service | Customer Support Agent | Live Chat Agent | VA for Shopify | Live Chat Customer Support Agent | Customer Service | Virtual Assistance | Virtual Assistant Shopify Expert | Shopify Developer | Shopify Designer | Shopify Store Setup | Shopify Website Development | Shopify Theme Customization | Shopify Store Redesign | Shopify Plus Developer | Shopify Store Design | Shopify Development | Shopify Consultant | Ecommerce Website Development
Bolu O.
Bolu O.
has worked
.
$17/hr
84%
Job Success
$60K+ earned
Start of list.
End of list.
I have had more than 10 years experience in project management, particularly in customer service. I can offer the following expertise in managing customer relations:
1. Chat support
2. Email support and management
3. Managing customer ticket resolution
4. Order processing and management
5. Billing and refund processing and management
6. Records management
7. Google spreadsheet, spreadsheet, Excel
8. Corporate communications
9. Client-centered communications
10. Excellent written and spoken English
Over the years, I have also mastered the following skills:
1. Overall operations and project management - timelines, achieve deadlines, staff communications, client management, financial and sales management, marketing and sales
2. Sales and marketing management - finding leads, email marketing, online advertisements, managing cold call agents, creating scripts
3. Web content management - managing writers, production of articles, blogs, news bits, product descriptions, social media content, newsletters, emailers, etc.
4. Social media management - Facebook, Instagram, LinkedIn, etc.
5. Customer service management - managing chat, call, technical and email support, customer complaint ticketing management
6. Bookkeeping, invoicing and financial management - Quickbooks, Wave Accounting, Amazon
7. eCommerce Management - Amazon, Shopify and Oberlo, Etsy
8. Simple website creation - using website template such as GoDaddy, Wix, Webs, etc.
9. Administrative skills - encoding, writing and editing, transcription, translation
10. Financial and wealth management consultant
11. Estate planning consultant
12. Real Estate tasks management
$18/hr
100%
Job Success
$10K+ earned
Start of list.
End of list.
• Native Mandarin and Cantonese speaker. Fluent in English.
• Product & manufacturer sourcing | Supplier chain management | Translation | Factories & fairs visits | Logistic | Virtual assistant tasks
• Experienced in the Lighting | POP Display | Apparel | Consumer electronics | Snack industries.
• Currently based in Zhongshan City, Guangdong Province. Easy to get to Guangzhou, Shenzhen, Dongguan and other manufacturing hubs.
$8/hr
100%
Job Success
$100K+ earned
Available now
Start of list.
End of list.
Need a clean, verified B2B lead list or a researcher who gets data right the first time? Tell me who your ideal customer is and I will hand back a ready-to-use list your team can start working the same day.
200+ jobs completed. 100% Job Success. Top Rated since 2016. $100K+ earned across 14,000+ hours.
WHAT I DO
Lead Generation and List Building
Targeted B2B prospect lists with verified emails and decision-maker contacts (CEO, CTO, Founder, Owner). I have built lists for automotive, pharma and nutraceutical, logistics, SaaS, real estate, law firms, and medical clinics. From 50 key accounts to 5,000+ verified leads.
Web and Data Research
Hard-to-find contacts, company and competitor research, government and public records research, and large-scale website research delivered in clean, organized spreadsheets.
Data Entry, CRM and Document Processing
Accurate high-volume data entry, CRM updates and cleanup, PDF to Excel/Word conversion, and data extraction from any source format.
Virtual Assistance and Real Estate Support
Inbox and calendar management, CRM administration, property research with CoStar and Crexi, offering memorandums, deal portal management, and property management support.
eCommerce Product Listing
Shopify, WooCommerce and BigCommerce uploads, variants, bulk CSV imports, and catalog management, including a 3,000+ product migration.
TOOLS
Apollo, LinkedIn Sales Navigator, Hunter io, NeverBounce, HubSpot, Follow Up Boss, KvCORE, CoStar, Crexi, Excel, Google Sheets, Airtable, Shopify, WooCommerce, BigCommerce. Using something else? I pick up new tools fast.
WHY CLIENTS KEEP HIRING ME
100% Job Success and Top Rated across 200+ jobs since 2016
Obsessive about accuracy. I treat your data like it is my own
Clear updates, zero micromanaging needed, deadlines met
Built for the long run. Several clients have rehired me 4 to 9 times, and some contracts have run for 2+ years
TRY ME FIRST
Not ready to commit? Send me 5 sample companies and I will find the verified contacts for free so you can judge the quality before spending anything.
Message me with what you need. I usually reply within a few hours and can start right away.
Best,
Muhammad Yousaf
$9/hr
100%
Job Success
$100K+ earned
Available now
Start of list.
End of list.
🌟 Top-Rated Customer Support Specialist | Shopify | Zendesk | Gorgias | SaaS & eCommerce Expert | 7+ Years Experience
💼 $8.00/hr
Hello and welcome to my profile 👋
If you are looking for a reliable, experienced, and customer-focused support specialist, you are in the right place. I help eCommerce and SaaS businesses deliver fast, accurate, and friendly customer experiences that build trust, improve retention, and increase customer satisfaction.
Customer support is more than just replying to tickets—it’s about speed, clarity, empathy, and solving problems efficiently. I focus on making every customer feel heard and supported while protecting your brand reputation.
With over 7 years of experience in customer support, I have successfully resolved more than 60,000 tickets across multiple platforms. I have worked with global brands such as Marks & Spencer, The Sports Edit, Skillshare, Strikingly, Legends London, and Tredhim, supporting high-volume environments while maintaining quality and consistency.
🎫 What I can help you with🎫:
⚡Customer Support via Email, Chat & Helpdesk
⚡Shopify store management and order processing
⚡Zendesk, Gorgias, and Freshdesk ticket management
⚡Refunds, chargebacks, and dispute resolution (Stripe, PayPal, Klarna)
⚡SaaS customer support and user assistance
⚡Virtual assistant and admin support tasks
⚡Social media and influencer coordination support
⚡Data entry, documentation, and reporting
I am detail-oriented, highly responsive, and committed to delivering a smooth and professional customer experience. I quickly adapt to new tools, follow SOPs precisely, and always prioritize clear communication and customer satisfaction.
If you need someone who can represent your brand professionally and treat your customers with care, I would be glad to support your business.
Let’s work together 🚀
Waqar Ahmad
Waqar A.
has worked
.
North Macedonia
$17/hr
100%
Job Success
$100K+ earned
Start of list.
End of list.
With over 10 years of experience in e-commerce, I bring a versatile skill set across customer experience, digital marketing, and backend operations.
🔹 Customer Support (Specialized in Dropshipping)
Handled 1:1 communication via email, chat, and helpdesk platforms
Resolved inquiries with professionalism, empathy, and efficiency
Familiar with the challenges of global shipping, returns, and fulfillment
🔹 Shopify & Dropshipping Operations
Extensive experience managing Shopify stores
Product research, listings, pricing strategies, and supplier coordination
Tools: DSers, CJ Dropshipping, AutoDS, Oberlo
🔹 Social Media & Brand Engagement
Developed and scheduled content calendars
Boosted organic growth and community interaction
Platforms: Instagram, Facebook, TikTok, Pinterest
Tools: Canva, Meta Suite, Later, Buffer
I help businesses:
✔️ Deliver 5-star customer experiences
✔️ Build loyal, engaged online communities
✔️ Drive conversions through targeted marketing
✔️ Run smooth, scalable dropshipping operations