20+ Years in Product & Delivery Leadership | Head of Product @ T & A Technologies | Top Rated Plus If you're building or scaling a digital product and execution feels chaotic — unclear scope, shifting priorities, engineering misalignment — that’s where I operate best. I’m a Fractional Product & Delivery Leader with 20+ years of experience helping founders and growing teams turn complex ideas into structured, predictable execution. I work across SaaS platforms, digital ecosystems, enterprise systems, and product-led startups. My focus is aligning product strategy with technical execution — ensuring clarity, ownership, and delivery rhythm from MVP through scale. I serve as Head of Product at T & A Technologies, where I oversee structured delivery initiatives. When needed, I can bring in a trusted engineering team to ensure strategy and execution remain tightly aligned. I step into environments where: • The vision is clear but delivery lacks structure • Scope keeps evolving without control • Teams need stronger ownership and governance • Founders want visibility without micromanaging I bridge business intent and engineering execution — reducing rework, risk, and delivery uncertainty. What I Deliver ✔ Product discovery & roadmap structuring ✔ MVP definition & phased execution planning ✔ Business & functional architecture modeling ✔ User story engineering with clear acceptance criteria ✔ Delivery governance & sprint control loops ✔ Risk & dependency management ✔ KPI dashboards for project health ✔ Cross-functional stakeholder alignment I focus on building execution systems — not just writing documentation. Experience Across Domains • SaaS platforms & subscription systems • Social & community platforms • Real-time messaging & VoIP systems • Gamification ecosystems • eLearning platforms • ERP-integrated systems (SAP B1, SAGE Evolution) • Marketplace & wallet integrations • Data-driven digital applications My Delivery Philosophy Most digital projects don’t fail due to lack of talent. They fail due to: • Unclear scope boundaries • Weak ownership structures • Missing delivery control loops • Poor visibility across stakeholders I implement structured frameworks including: • Definition of Ready / Definition of Done • Ownership matrices • Sprint cadence discipline • Risk escalation protocols • Architecture-level oversight • Embedded QA governance This creates clarity, accountability, and predictable delivery. Why Clients Work With Me • 15+ years in product & delivery leadership • Strong systems thinking mindset • Calm execution under ambiguity • Experience managing distributed teams • Outcome-focused approach If you need structured product leadership that brings clarity and execution discipline to your digital initiatives — let’s connect.

Hi, I’m Shaheen – a problem solver with 14+ years of experience in Product & Project Management and Full-Stack Development. Whether you need a scalable digital product, a high-performing web solution, or an Agile-driven project execution, I’ve got you covered! What I Bring to the Table: 🎯 Product & Project Leadership – From idea to launch, ensuring seamless execution. 🛠 Full-Stack Web Development – Custom solutions in PHP, Laravel, WordPress, Shopify, and API integrations. 🚀 SaaS, AI & Data-Driven Insights – Optimizing decision-making and boosting ROI. 📊 Agile & Process Optimization – Enabling teams to work smarter, not harder. 💡 Business-Centric Approach – I don’t just build; I solve business challenges! Key Wins: ✅ Led $200M+ IoT & AI-driven product development. ✅ Scaled eCommerce sales by 25% through UX improvements. ✅ Delivered custom Laravel, WordPress & Shopify solutions that drove $100K+ monthly revenue. ✅ Designed data solutions that saved businesses thousands of dollars. I bring the technical expertise of a full-stack developer and the strategic mindset of a product manager, making me an ideal partner for your next project. 📩 Let’s discuss how I can help bring your vision to life!

With over 20 years of experience across the entire Software Development Life Cycle (SDLC), I bring a unique combination of Project/Program Management excellence and Product Management leadership. My career journey spans from hands-on software development to steering multi-million-dollar programs and shaping SaaS product strategies. This dual expertise enables me to deliver outcomes that balance customer value, business impact, and technical feasibility. I am equally comfortable leading large-scale technology implementations, ensuring projects are delivered on time and within budget, as I am in defining product roadmaps, embedding customer feedback, and enabling scalable SaaS solutions. My background in PMO, QA, sales consulting, and client advocacy has equipped me to drive measurable success across diverse industries, including banking, insurance, fintech, and SaaS enterprises. 💪 Strengths and Skills • Project & Program Management: Skilled in SCRUM, Kanban, and hybrid methodologies, with expertise in budgets, timelines, risk management, and stakeholder alignment. • Product Management: Adept at roadmap planning, backlog management, requirements gathering, and translating customer insights into features. • Leadership: Strong ability to lead and mentor distributed teams across the US, Canada, UK, Ukraine, Nigeria, India, and LATAM. • Client & Stakeholder Engagement: Proven ability to act as the “voice of the customer,” balancing client needs with business goals. • Process & Operations: Experienced in SOP design, CMMI-based process optimization, and operational frameworks that improve scalability and efficiency. • Data-Driven Decision Making: Proficient in dashboards, BI, KPI tracking, and analytics to guide both project success and product strategy. 🎯 Projects & Accomplishments Project / Program Management • Led SAP implementations for Actinver Bank, BANSEFI Bank, and CAME Financials, modernizing core banking systems. • Achieved CMMI Level 3 certification, improving organizational maturity and enabling banking partnerships. • Implemented test automation and BI practices, achieving an 80% reduction in regression suite time and increased revenue via client account growth. • Coordinated cross-functional, global teams of up to 27 engineers, delivering multi-year IT and digital transformation initiatives. Product Management • Influenced product roadmap by analyzing client usage data and prioritizing high-impact enhancements. • Designed SOPs and embedded workflows into client operations, reducing support resolution time and improving adoption. • Partnered with clients to shape solution features, aligning delivery with measurable business value. • Drove client-centric improvements, resulting in a surge in Monthly Recurring Revenue (MRR) and improved client satisfaction. • Launched and localized SaaS features for Spanish-speaking markets, ensuring cultural fit and increasing user adoption. • Balanced delivery, customer advocacy, and feature prioritization to turn satisfied clients into long-term partners. 👍 Additional Highlights • Experienced in delivering SaaS, enterprise, mobile, and web solutions across diverse industries. • Proficient in tools like Jira, MS Project, Confluence, Power BI, and Zendesk. • Certified in Disciplined Agile Scrum Master (DASM) and Agile Project Management Fundamentals. • Strong foundation in software engineering (C#, .NET, HTML, JavaScript), enabling effective communication with technical teams. • Proven track record of bridging project delivery and product strategy, making me uniquely equipped to lead both execution and innovation.

Senior software product manager with 7 years of experience building B2B SaaS products. I specialize in defining, strategizing, and prioritizing product features; conducting customer interviews for insights beyond the data; reading/testing APIs; using DB queries to analyze performance indicators and evaluate experiments against set KPIs; and setting and monitoring product and project OKRs.

I help SaaS founders validate whether an idea deserves to be built, then ship the smallest production MVP once the signal is strong enough. Best fit: you have a product idea, a target customer, and a budget, but you need a clear validation path before spending months on the wrong product. You can hire me for 3 fixed-scope paths: 1. Founder Roadmap Audit 48h review of your idea, ICP, riskiest assumption, positioning, and next validation actions. 2. 14-Day Validation Sprint We sharpen the offer, build a landing page or validation asset, launch 1-2 traffic or outreach experiments, review the signal, and produce a go/no-go MVP recommendation. 3. 6-Week MVP Delivery If the signal is strong enough, we scope and ship the smallest production MVP with user access, onboarding, the core product flow, analytics events, deployment, and handoff docs. I lead product strategy, scope control, validation design, and delivery coordination. When implementation capacity is needed, I can coordinate with a trusted senior full-stack engineer so you get one accountable product owner plus real build velocity. How I work: - Async-first communication with clear written updates - Weekly milestones and weekly payments - Scope control before development starts - Metrics defined before we build - Practical trade-offs instead of vague roadmaps - You can stop after any week and keep the delivered assets Ideal fit: - Founder with a clear idea and target customer - Early-stage SaaS or AI-enabled product - You want validation before committing to a larger build - You value tight scope, fast feedback, and measurable progress Not a fit: - "Build everything" without prioritization - No time for feedback or access approvals - Pure staff augmentation with no product ownership Message me with: 1. your idea, 2. target customer, 3. what you need to learn before building. I will reply with the fastest validation path and the smallest MVP scope I would recommend.

Technical Project Manager helping SaaS and startup companies build execution systems that improve delivery predictability, team coordination, and release outcomes without creating unnecessary process overhead. I am a Technical Project Manager (certified PMP® and CSM® professional) with 20+ years of experience who specializes in software delivery, Agile execution, Risk Management, Release Management and cross-functional project & program management across SaaS, BFSI, digital products, and enterprise technology environments, turning chaotic software delivery into predictable execution. Founders and CTOs usually reach out to me for help when: • Releases keep slipping. • Engineering teams are overloaded. • Jira is a mess. • Multiple projects are moving with no visibility. • Teams are busy, but delivery is not improving. • A previous PM failed to create accountability. MY CORE SERVICES : ◆ Technical Project Management : Lead software projects from kick-off to release across engineering, product, design, QA, and business stakeholders. ◆ Agile Delivery Management : Run sprint planning, backlog refinement, sprint reviews, retrospectives, dependency management, and release coordination with measurable execution visibility. ◆ AI-Integrated Project Management : Leverage Claude API, Fireflies.ai, and Notion automation for faster reporting, async stand-ups/communications, and intelligent backlog management. ◆ Delivery Rescue & Execution Stabilization : Identify blockers, delivery gaps, ownership issues, and workflow bottlenecks before they become business problems. ◆ Jira & Agile Workflow Optimization : Clean up broken Jira environments, redesign workflows, improve sprint structures, and create scalable delivery operating systems. ◆ MVP Planning & Product Road-mapping : Translate ambiguous product ideas into structured roadmaps, delivery plans, milestones, and actionable engineering tickets. ◆ Cross-Functional Team Coordination : Coordinate distributed engineering teams, product owners, agencies, vendors, and stakeholders across multiple concurrent workstreams. ◆ Operational Execution & Accountability : Drive projects from planning to completion with clear ownership, proactive follow-ups, concise reporting, and execution discipline. RECENT UPWORK CLIENT'S FEEDBACK : ★ “Exceptional Technical Project Manager who brought immediate structure and clarity.” ★ “Refined backlog, optimized Jira workflows, established clear Agile delivery processes.” ★ “Outstanding work on MVP scope, product backlog, and development roadmap.” PREVIOUSLY LED INITIATIVES AS TECHNICAL PROJECT MANAGER: • Barclays • DXC Technology (erstwhile CSC) • SitusAMC • Andela MY SUCCESSFUL DELIVERY ACHIEVEMENTS : ✓ Delivered reconciliation modernization program generating £3.75M annual savings at Barclays. ✓ Reduced delivery costs by ~£2.5M through operational optimization and offshore scaling initiatives. ✓ Led Agile software delivery across multiple Scrum and Kanban teams ✓ Managed concurrent technical projects, releases, stakeholders, vendors, and distributed engineering teams ✓ Built delivery governance systems improving visibility, execution tracking, and release predictability TOOLS & PLATFORMS : ▪ Jira • MS Project • Confluence • ClickUp • Asana • Notion • Rally (erstwhile Agile Central) • Gantt Charts • Azure DevOps • Smartsheet • Trello • SharePoint • Microsoft Teams • Excel • PowerPoint WHY WORK WITH ME : ✓ Consistent 5★ deliveries across all Upwork engagements. ✓ Proficient in Jira, Azure DevOps, and enterprise Project Planning tools. ✓ Proven Stakeholder Management at executive and technical team levels. ✓ Effective Risk Management with early identification and mitigation ✓ Skilled in Release Management and production deployment coordination. ✓ Clear communication. ✓ Strong ownership mindset. ✓ Bias toward execution. ✓ Structured but practical Agile delivery. ✓ Calm under pressure. ✓ Proactive blocker removal. ✓ Low-ego collaboration with founders, CTOs, and engineering teams. I AM BEST FIT FOR : • Founder-led SaaS startups. • CTO-led engineering organizations. • Product companies scaling delivery operations. • Teams replacing a weak PM process. • Companies needing structure without bureaucracy. I AM AVAILABLE FOR: • Technical Project Manager engagements. • Agile delivery leadership. • Startup execution support. • Jira/process optimization. • Ongoing SaaS delivery management. • Both Short-term project support and Long-term project contractor support roles. If you need technical project manager for stronger execution, delivery visibility & predictability, and accountable coordination across teams, send me a message or click the “Invite to Job” button to invite me to your job.

Helping digital founders organize, optimize & scale through strategy & systems. I help early-stage and scaling digital businesses turn chaos into clarity through systems, strategy, and execution. Whether you’re a startup founder building your MVP, a freelancer ready to formalize your business, or a growing digital brand struggling with internal chaos, I help you get organized, make smarter decisions, and scale without burnout. 🔹 What I Do: - Build your business structure from the ground up or reorganize what’s not working. - Design and implement growth systems: dashboards, automation, workflows, SOPs. - Help you define your value proposition, target market, and monetization model. - Act as your fractional COO or strategic advisor — directly working with the founder. - Get you investor-ready with pitch decks, financial models, and growth metrics. 📌 Who I Work With: - Tech startups & digital businesses (SaaS, platforms, service providers, solopreneurs). - Female founders & creatives ready to professionalize and scale. - Startup teams preparing for investment or systematizing operations post-MVP. - Business owners tired of duct-taped tools and reactive decision-making. 🛠️ Tools & Frameworks I Use: Notion · Airtable · ClickUp · Power BI · Lean Canvas · Zapier · Stripe · Google Workspace · CAC/LTV modeling · OKRs · Value Proposition Design ⭐ Most Requested Services: - Business strategy & MVP structuring - Operations clean-up & system implementation - Investment readiness (pitch deck + financials) - Monthly founder advisory (like a strategic co-founder) - Automation & KPI dashboards for remote teams 💡 Why Work With Me: I don’t offer fluff. I offer clarity. My clients walk away with organized operations, aligned strategy, and scalable systems and most importantly, the confidence to lead without second-guessing. Let’s start with a diagnostic session and see if my method is the right fit for your business.

I am an AI and Product expert with 15+ years of experience building and scaling AI/ML, GenAI, analytics, and intelligent automation solutions across enterprise and startup environments. I help organizations translate complex AI capabilities into practical, scalable products that drive measurable business impact — from strategy through production. What I Bring - AI / GenAI product strategy and roadmap development - LLM-powered applications (RAG, conversational AI, personalization) - AI platform architecture and MLOps alignment - Data & analytics strategy for enterprise SaaS - Web/Platform and Mobile app development (0 to 1 product development experience) - Experimentation frameworks (A/B testing, Bayesian methods, optimization) - Responsible AI, privacy-by-design, and governance How I Help Clients - Define AI strategy aligned to business outcomes - Design and validate AI/GenAI product use cases - Productionize ML/LLM solutions with scalable architecture - End to end product strategy, development and implementation - Improve adoption through data-driven experimentation - Provide executive-level product guidance for startups and enterprises - End-to-end product management support from setting up the process, team, to launch and enablement. If you're looking for a AI product partner who combines strategic thinking with hands-on execution, I’d be glad to collaborate. Thank you!

I help founders, startups, and growing product teams turn ideas into shipped, scalable products without chaos, missed deadlines, or unclear execution. As a Technical Project Manager and Product Manager, I sit at the intersection of business strategy, product requirements, and engineering execution. I don’t just track tasks I fix delivery systems, align teams, and ensure products move from concept to launch efficiently. DOES THIS SOUND FAMILIAR? - You have a strong idea but no clear execution roadmap - Your development team keeps missing deadlines - Tasks pile up but progress feels slow - Communication gaps cause rework and scope creep - You’re using tools like Jira, ClickUp or Linear but they aren’t working for you. I step in to create clarity, structure workflows, and drive delivery using Agile and Scrum best practices while keeping stakeholders informed and teams focused. WHAT I DELIVER: - Clear product roadmaps and sprint plans Well-defined PRDs, user stories, and acceptance criteria - Optimized Agile workflows that reduce delays - Actionable reporting and stakeholder updates - SOPs that standardize execution and improve accountability PROVEN IMPACT: - Reduced project delivery time by 30% through SOPs and workflow optimization - Improved team delivery speed by 40% for a real estate startup - Helped teams launch MVPs 30% faster using Agile frameworks - Increased team velocity by 40% within two sprint cycles for a SaaS product - Achieved 20%+ cost savings by streamlining operations and processes 🔧 TOOLS I USE - Project Management: Jira, Trello, Linear, ClickUp, Asana - Docs & Reporting: Confluence, Google Docs, Microsoft Docs, GitHub - Automation: Zapier - Design & Collab: Figma, Canva, Miro - Communication: Slack, Pumble, WhatsApp, Zoom, Microsoft Teams 📩 Message me now If you’re looking for a project or product manager who understands software, communicates clearly, and delivers results, let’s talk.

I help founders and growing businesses make better technology decisions before expensive mistakes slow growth. Most software projects do not fail because of bad code. They fail because goals were unclear, ownership was fuzzy, scope expanded without discipline, or early architecture decisions could not support real-world operations. My role is to reduce those risks early and help companies build systems that actually ship — and continue to perform as the business grows. I work with clients to clarify: • What they are truly trying to achieve • Where workflows, handoffs, or systems are breaking down • What should be built now vs. later • How to move forward within real budget, timeline, and operational constraints That starts with understanding the current business, processes, and data flows — then designing practical systems that are scalable, maintainable, and aligned to outcomes. Where it adds real leverage, that may include automation, integrations, or AI. ⸻ Experience & Approach I bring 30+ years of hands-on experience across healthcare, finance, legal, nonprofit, SaaS, and data-intensive environments. My background includes: • Software architecture • SaaS platform strategy • Backend systems and APIs • Systems integration • Workflow automation • AI-enabled business systems • Product and technical leadership I operate in a hands-on senior advisor model: • I personally lead architecture, technical assessments, planning, and key decisions • When execution support is needed, I can coordinate trusted developers under clear direction • You maintain one accountable senior point of contact throughout the engagement Clients get executive-level judgment where it matters most — without wasting senior budget on every implementation task. ⸻ How I Typically Work Successful projects usually follow a disciplined sequence: 1. Alignment – Clarify goals, risks, constraints, and success metrics 2. Solution Definition – Turn business needs into practical technical decisions 3. Architecture Review – Validate the direction before heavy investment 4. Phased Roadmap – Define milestones, sequencing, and priorities 5. Execution Support – Guide delivery, decisions, and course correction as needed This approach creates momentum, reduces rework, and leads to systems that last. ⸻ Clients Hire Me To • Serve as a Fractional CTO or senior technical advisor • Build MVPs and new SaaS platforms the right way • Rescue stalled or fragile software projects • Modernize legacy systems • Design automation and AI-assisted workflows • Integrate disconnected tools and data sources • Improve scalability, maintainability, and reliability • Get an unbiased view of build vs. refactor vs. replace ⸻ If you need someone to simply complete tickets, I may not be the best fit. If you want an experienced partner who thinks strategically, challenges assumptions, and helps you make sound technical decisions, we will likely work well together. I’d be glad to learn more about your project and discuss whether there’s a strong fit.