I help founders, startups, and small businesses save 10–20+ hours per week by automating repetitive processes with N8N workflows. Most executives waste hours on tasks that should run on autopilot or email sequences, data entry, CRM updates, scheduling, reporting. I identify those bottlenecks and build automated systems that eliminate them. What I deliver: 👨‍🔧Custom N8N and Make automation workflows 🚧 Process audits to find automation opportunities 👨‍💻 CRM/ERP implementation and optimization ⚙️ Ongoing operations management to keep everything running As a Top Rated Plus freelancer, bilingual in English and Spanish, I bring reliability and clear communication to every project.

Welcome to my profile! I'm Laura Ramirez, a highly talented and detail-oriented virtual assistant with expertise in video editing. With a strong track record of providing exceptional support and ensuring projects are completed with precision and confidentiality, I excel in fast-paced virtual environments. About Me: I bring a unique blend of skills and experience to every project, specializing in administrative tasks, video editing, and organizational management. As a virtual assistant, I am dedicated to delivering top-level client support, resolving issues, and building lasting relationships to foster loyalty and growth. Skills and Expertise: Video Editing Excellence: Proficient in editing software such as Adobe Premiere Pro, Final Cut Pro, and After Effects, with a keen eye for detail and a passion for storytelling. Administrative Proficiency: Highly skilled in office software (Excel, Word, PowerPoint) and proficient in using platforms such as Zendesk, Zoho, and HubSpot. Detail-Oriented Approach: Meticulous attention to detail and commitment to completing tasks accurately and efficiently. Confidentiality and Trustworthiness: Demonstrated ability to handle sensitive information with discretion and maintain the highest level of confidentiality. Effective Communication: Strong verbal and written communication skills, enabling me to effectively engage with clients and team members. Let's Collaborate: Whether you need assistance with administrative tasks, video editing, or project management, I'm here to help. Let's work together to streamline your processes, exceed client expectations, and elevate your brand through captivating video content. Contact me today to discuss how I can support your needs and contribute to your success.

Virtual Assistant who turns messy back-office work into smooth, profitable operations. Store owners and real estate investors hire me to run the day-to-day - so the revenue side gets their full attention. I’m a Top Rated VA with 4 years on Upwork and a background as an e-commerce Project Manager. For one client I ran three Shopify and Amazon stores at once: order management and fulfillment, refunds, A+ content, product listing optimization, and the supplier and influencer outreach that kept new products selling. I also rebuilt an Amazon Seller Central account’s health from at-risk back to good standing. On the real estate side, I spent two-plus years on data management for an investor team - real estate data entry and CRM management in Podio and REIsift, skip tracing, lead generation and research, and clean documentation that kept deals moving. I know Batch Dialer, Mojo, LexisNexis, and MLS research firsthand. HERE’S WHERE I HELP: 🛒 E-commerce operations support - Shopify store management, orders, refunds, fulfillment (Dsers, WooCommerce, Funnelish) 📦 Amazon Seller Central VA - listings, A+ content, product listing optimization, account health 🏠 Real estate VA - lead generation, skip tracing, CRM management, property research 📊 Data management - entry, cleanup, research, reporting across Google Workspace 📥 Admin support - inbox and customer support, scheduling, invoicing, SOPs TOOLS: Shopify · WooCommerce · Amazon Seller Central · Dsers · AliExpress · Funnelish · Podio · REIsift · Batch Dialer · Mojo · LexisNexis · MLS · Apollo · ContactOut · GoHighLevel · Asana · Trello · ClickUp · Monday · Canva · CapCut · Claude WHO I WORK BEST WITH: ✔ E-commerce brands needing reliable operations and customer support ✔ Amazon sellers wanting listings and account health handled ✔ Real estate investors who need lead and data management that doesn’t slip ✔ Founders who want one detail-obsessed person running the back office Send me a note about what’s piling up, and I’ll tell you exactly how I’d take it off your plate.

I’m a detail-oriented Virtual Assistant who brings clarity, organization, and reliability to every task. I specialize in accurate data entry, remote administrative support, and workflow management that helps businesses stay focused and efficient. As a UGC (User Generated Content) creator, I produce genuine, relatable videos that help brands connect with real people. My content is crafted to feel natural, honest, and aligned with each brand’s voice—perfect for platforms like TikTok, Instagram, and Meta. If you're looking for someone who combines operational precision with creative storytelling, I’m ready to help your project stand out.

For most businesses, growth comes down to three things: Getting leads, creating a great client experience, and building processes that scale. That's where I can help. I am a bilingual (English/Spanish) client-facing professional with 10+ years of experience in customer service, sales, intake, client success, operations, and team support. Throughout my career, I have worked directly with business owners, attorneys, founders, executives, and leadership teams to help improve client experiences, increase conversions, and streamline day-to-day operations. My background includes customer service, sales, appointment setting, legal intake, client onboarding, executive support, training, and process development. I am comfortable handling high-volume communications, managing client relationships, supporting leadership, and ensuring that important tasks, follow-ups, and opportunities never fall through the cracks. Areas of Expertise ✔ Customer Service & Customer Success ✔ Sales & Lead Conversion ✔ Client Acquisition & Retention ✔ Legal Intake & Client Onboarding ✔ Executive & Administrative Support ✔ CRM Management ✔ Team Training & Coaching ✔ Process Improvement & SOP Development ✔ Calendar & Appointment Management ✔ Bilingual Communication (English/Spanish) Career Highlights • Over 10 years of customer-facing experience • Built and improved intake and client onboarding processes • Trained multiple team members and leadership personnel • Supported founders, attorneys, executives, and business owners • Managed high-volume inbound and outbound communications • Helped convert leads into long-term clients through effective follow-up and relationship building • Developed workflows, scripts, SOPs, and operational processes to improve efficiency Software & Platforms Salesforce • Clio • Filevine • Lead Docket • Zoho CRM • RingCentral • Heymarket • Slack • Zoom • Microsoft Office • Google Workspace What clients appreciate most about working with me is that I take ownership. I am proactive, organized, adaptable, and focused on solutions. Whether I am supporting customers, managing client relationships, helping leadership stay organized, or improving internal processes, my goal is always the same: Deliver an exceptional experience while helping the business grow.

Stop juggling blueprints and emails. Let a Civil Engineer handle your operations. 🛠️ With 9+ years of experience working for U.S.-based construction firms, I bridge the gap between technical precision and administrative efficiency. I don’t just manage your calendar; I understand your industry's language—from AutoCAD drafts to CRM lead follow-ups. 🤝 How I help your business grow: 🏗️ Technical Support: Expert CAD drafting (AutoCAD, Revit) and structural insights (SAP2000, ETABS). ⚙️ Precision Operations: Full management of CRM (Follow Up Boss, HubSpot) and Google Workspace to ensure no lead is left behind. 🗣️ Client Success: Bilingual (English/Spanish) customer care that reflects your company’s professionalism. 🚀 Workflow Optimization: Using Trello and automation tools to free up 10+ hours of your week. I combine the discipline of a Civil Engineer with the persuasive skills of a copywriter to help your business thrive. 🎯 Ready to streamline your workflow? ⏳ Click the "Invite" button or send me a message for a brief discovery call. 📞

I help law firms and service-based businesses stay organized, move cases forward, and avoid costly mistakes. With experience in personal injury, employment law, operations, and property management, I specialize in handling the details that directly impact decisions—case evaluation support, client communication, documentation control, and process follow-up. I’ve worked with U.S.-based companies in high-volume environments, supporting attorneys, operations teams, and clients from intake to resolution. | WHAT I CAN HELP YOU WITH | ⚖️ Legal Support (Personal Injury & Employment Law) Conduct client intake and gather complete, accurate case information Review files and flag missing documents or inconsistencies before attorney review Prepare case summaries with key facts, timelines, and risks Support settlement processes by reviewing offers and organizing negotiation data Maintain clean and updated case files in systems like Clio, Filevine, or Litify Settlement & Case Coordination Track case progress and follow up on pending items Verify medical bills, liens, and documentation before settlement Prepare settlement breakdowns and ensure accuracy of financial details Coordinate communication between clients, attorneys, and insurance adjusters Ensure all documents and signatures are completed before case closure Operations & Administrative Support Monitor workflows and follow up to ensure tasks are completed on time Identify process gaps or delays and report them proactively Maintain accurate CRM and system data (Salesforce, HubSpot, Zoho) Create and update internal documentation and procedures Coordinate between departments to keep operations running smoothly Property Management Support Communicate with tenants and handle maintenance requests Track and follow up on open issues until resolution Assist with leasing processes and applicant coordination Manage rent collection follow-ups and payment tracking Maintain accurate tenant and lease records | CORE SKILLS | Client Intake & Case Evaluation Support Legal Documentation & Case Management Settlement Coordination & File Review Process Monitoring & Follow-Up CRM & System Management Client Communication & Expectation Handling Attention to Detail & Issue Detection | TOOLS I’VE WORKED WITH | Google Workspace | Microsoft 365 Clio | Filevine | MyCase | Lawmatics Salesforce | HubSpot | Zoho | Pipedrive RingCentral | Dialpad| GoTo | Google Voice Asana | Monday | DocuSign | PandaDoc | WHY CLIENTS LIKE WORKING WITH ME | I don’t just complete tasks — I make sure nothing gets missed I help teams stay organized and make better decisions I’m comfortable handling high-volume work without losing accuracy I communicate clearly with both clients and internal teams

🩷 Need a proactive Bilingual Administrative Assistant / Data Entry Specialist to streamline your business? You’re in the right place! Hi, I’m Nathalie Romero Castillo 😊. I’m here to help you gain more freedom and efficiency in your day-to-day operations. With a strong background in administrative support, customer service, and data entry, I’m ready to take tasks off your plate so you can focus on what matters most. Skills: Email handling File management Scheduling Research Translation (Spanish to English and vice versa) Outbound and inbound calls Database management Customer support (Shopify-Gorgias, Zendesk) Customer service ticket management Organizing and maintaining files and records Coordinating travel arrangements General administrative support (Notion, Trello, Asana, Airtable) Data input, listing and formatting Data validation and accuracy File conversion (PDF, Sheets, CSV) Platforms: Google Sheets Microsoft Office Suite G Suite Zendesk Gorgias Shopify I’m reliable, responsive, and committed to delivering quality work on time. Whether it’s managing emails, handling inquiries, or keeping your records in order, I’m here to make your life easier. Let’s work together to optimize your business!

Hi! I’m Jaqueline, a professional with over 4 years of experience as a Spanish medical interpreter. I’ve worked in diverse fields, including medical, educational, legal, social, and financial settings, ensuring clear and accurate communication for my clients. I’m also experienced in content creation and website design. I specialize in building Wix websites, where I handle everything from SEO optimization and brand alignment to designing banners and uploading product images. If you need a reliable interpreter or a creative professional to bring your ideas to life, I’d love to collaborate with you!

Scaling a business is exciting: until you realize your operations are held together by luck, endless Slack threads, and a mountain of manual firefighting. I help founders and leadership teams tighten their backend operations, build scalable workflows, and manage teams so the business runs smoothly without everything depending on you. Over the past 5+ years, I’ve stepped into fast-growing agencies and startups to solve the operational headaches that slow down growth: messy or undefined processes, high team friction, and zero real visibility into performance. How I bring structure to your business, in plain terms: Operations & Systems Architecture: I build the backend backbone your company is missing. I map out your workflows, build clean SOPs your team will actually follow, and structure platforms like ClickUp, Notion, or Airtable so your tech stack supports your growth instead of slowing it down. Team Coordination & Project Delivery: I take over the daily management load. From designing clear onboarding pipelines to setting up accountability structures, I make sure everyone knows exactly who owns what, keeping projects moving and deadlines met without you needing to constantly micromanage. Metrics & Visibility: I build straightforward KPI dashboards and reporting rhythms so you can see exactly where projects are getting stuck, what’s profitable, and where the bottlenecks are. A few examples of what I’ve delivered for clients: - Reduced delivery time by ~40% for a fast-growing agency by auditing and completely rebuilding their internal workflows. - Built operational systems that saved founders 10+ hours per week, successfully removing them from daily bottleneck tasks. - Supported team scaling from 3 to 25 people by standing up clear hiring, onboarding, and task-delegation frameworks that protected company ROI. - Cut heavy manual admin loads through seamless tool integration, connecting front-end CRMs directly to backend delivery systems. Tools I run on: ClickUp, Notion, Airtable, HubSpot, Zapier, Make, and Slack (and I easily adapt to whatever your team is currently using) If you are ready to hand over the operational mess to someone who gets it, take the day-to-day pressure off your plate, and get your team executing flawlessly, let's hit it!