Operations & Executive Consultant, Business Analyst, Product Manager & Business Management Consultant with 15+ years leading £50k–£100m projects in finance, healthcare, SaaS, retail, public sector. Strategy, GTM, BPMN, SOPs - clarity that ships. I help organisations gain clarity fast - working as an Operations & Executive Consultant, Business Analyst, Product Manager, Project Manager, Business Management & Operations specialist, Business Management Consultant, Management Consultant, and Business Manager. I deliver strategy, GTM structure, and predictable delivery. I blend strategy with hands-on execution: process mapping, process improvement, business systems, SOPs, and delivery frameworks - covering business process design, operational alignment, GTM readiness, and product delivery. As a Leadership Coach and Executive Coach, I help founders and managers strengthen leadership, communication, and process ownership. As an IT Startup Guide, I support enterprises and startups with roadmaps, business plans, GTM strategies, and SOPs that scale. 🎯 What I actually do - Operations & Executive Consulting - operating models, C-level advisory, scale-readiness - Business Analyst, IT Business Analyst & Business Management Consultant work - Product Manager - discovery, roadmap delivery, user stories, stakeholder alignment - Business management, business operations & strategy execution - Process mapping, business process redesign, BPMN diagrams & business systems optimisation - SOP creation, GTM plans, operating models & organisational workflows - Project Manager across Agile & Waterfall - full lifecycle - Leadership development as a Leadership Coach, Executive Coach & Executive Consultant - Digital transformation guidance as an IT Startup Guide - Operations support as a Business Manager, Operations Manager & Operations Consultant - Executive Virtual Assistance for founders and C-level - UX/Service design, roadmap planning, requirement analysis & documentation - Cross-functional team leadership (2–10 people, onshore/offshore) ⚙️ How I deliver - Turn strategy into execution with frameworks, processes & GTM steps - Rebuild business processes end-to-end for predictable delivery - Map requirements into BRDs, HLD/LLD, SOPs, user stories & playbooks - Redesign business systems & operations for cross-team alignment - Drive product delivery as a Product Manager — discovery to launch - Guide teams as a Leadership Coach, Executive Consultant & operational partner - Advise early-stage teams as an IT Startup Guide - Hands-on ownership as a Senior Project Manager, Business Analyst & Operations Consultant 🌍 Industries Tech, finance, healthcare, energy, education, government, retail, eCommerce, SaaS, pharmaceuticals, logistics - £50k pilots to £100m digital programmes across UK, US, EU, Africa & Asia. 🏆 Highlights - 174 global digital launches supporting $3.6bn in revenue - Operational redesigns for global enterprises as a Business Manager, Executive Consultant & Operations Consultant - SOPs, BCDR documentation & compliance frameworks for regulated sectors - Transformation reviews for AstraZeneca, BP & HMCTS - Founders and CTOs supported as IT Startup Guide, Product Manager & strategic operations partner 💡 Why clients choose me I combine multiple senior roles that companies usually hire separately: Executive Consultant, Operations Consultant, Operations Manager, Business Management, Business Manager, Business Analyst, IT Business Analyst, Data Analyst, Product Manager, Project Manager, Online Business Manager, Business Management Consultant, Management Consultant, Content Writer, Executive Assistant, Virtual Assistant, Executive Virtual Assistant, Leadership Coach, Life Coach, Executive Coach, Career Coach, IT Startup Guide - plus a Strategy, GTM, BPMN, SOPs, roadmap delivery, operating models, business process design,requirements, user stories, process improvement, stakeholder management, leadership training & capability building expert across finance, healthcare, SaaS, retail & public sector.

Hi, I'm Arslan. PMP-certified Senior Project Manager and Scrum Master, 10 years delivering complex software projects across the US, UK, UAE, Australia, and beyond. If you send me an invitation or a message about your project, I'll record you a quick Loom video showing exactly how I'd approach it. No generic templates, no pitch deck. If your project is slipping, scope is creeping, and your team is talking past your stakeholders, I take that over and get it shipping again, on time, on budget, and without the chaos. On Upwork alone: 100+ projects, 100% Job Success Score, $50K+ earned across global engagements. I work as a top-performing Project Manager in Agile project management for SaaS, PropTech, eCommerce, AI-driven products, and global digital transformation programs. ========================== ► WHAT YOU GET WHEN YOU HIRE ME ========================== A project that ships on time and on budget, with weekly status reports clear enough to forward straight to your investors or your board. Sprint goals your engineering team genuinely understands. Risks flagged early, not as a Friday-afternoon surprise. A single point of accountability so you can stop chasing updates and get back to running your business. ========================== ► WHAT SETS ME APART ========================== A software engineering background. I read code reviews, architecture diagrams, and tickets in the language your developers actually speak. Technical risks get caught before they turn into budget overruns. You don't need to translate anything for me, and your team doesn't need to dumb anything down. ========================== ► DELIVERY EXPERIENCE ========================== Global delivery across Salesforce Commerce Cloud (20+ international market launches), SaaS platforms, full website development and site maintenance, PropTech, digital transformation programs, ERP implementations, mobile and web applications, and AI products. I've also led AI delivery for clients building LLM-powered products, AI workflow automation, prompt engineering, and Generative AI integrations into existing platforms. I've led diverse teams of 10 to 30 people across engineering, QA, product, and design, fully remote, across time zones, with consistent on-time delivery. ========================== ► HOW I RUN DELIVERY ========================== Scrum, Kanban, Waterfall, Traditional, Agile, or a hybrid tailored to your team. I choose whichever fits the work, not whichever looks neat in a slide. Day to day I'm in Jira, ClickUp, Asana, Confluence, MS Project, Notion, and Slack. I also use AI tools like ChatGPT, Claude, and Gemini to streamline project workflows around requirements, user stories, status reporting, risk analysis, and meeting notes, so my teams spend less time on admin and more time shipping. ========================== ► CERTIFICATIONS ========================== 40+ credentials in total, all earned. Project & Program Management: PMP, PRINCE2 Foundation, CAPM, PMI-ACP, PMO-CP, PMI-PMOCP Agile & Scrum: CSM, A-CSM, CSP-SM, CSPO, A-CSPO, CSP-PO, Scrum@Scale Practitioner, CAL-E, ACS-CF, DASM, Agile Hybrid Project Pro, Agile Metrics, SFC, SFPC, ISM SAFe (Scaled Agile Framework): SAFe 6 Agilist, SAFe 6 Scrum Master, SAFe 6 POPM, SAFe 6 Practitioner Kanban & Lean: TKP, SBK, KSI, KSD, KMP, Lean Six Sigma White Belt IT, Quality & Security: ITIL 4 Foundation, Oracle Primavera P6, ISO 9001 Lead Auditor (QMS), ISO 27001 Lead Auditor (ISMS), ISO 45001 Lead Auditor (OHSMS), IOSH Managing Safely AI & Emerging Tech: Gen AI for Project Managers (PMI), Prompt Engineering Foundation (CertiProf), Practical Application of Gen AI for PMs (PMI) ========================== ► HOW I WORK WITH CLIENTS ========================== Clear communication from day one. No surprises on scope or budget. Full timezone alignment. Real team leadership. A project manager who takes ownership instead of just sending status updates. ========================== ► WHAT CLIENTS SAY ========================== "Arslan managed project execution across our fairly complex PropTech ecosystem with strong structure and discipline. A highly dependable and structured PM I'd gladly work with again." "I had a one-hour consultation with Arslan, and it was extremely valuable. He quickly understood our challenges, identified key gaps, and provided clear, actionable recommendations. His communication was professional, structured, and easy to follow, reflecting his strong experience in Agile and project delivery. We gained real clarity." ========================== ► LET'S TALK ========================== If your project needs an owner, not just a coordinator, let's talk. I usually respond within a few hours. ========================== ► ROLES I WORK IN ========================== Project Manager, IT Project Manager, Technical Project Manager, Scrum Master, Agile Project Manager, Business Analyst, Agile Delivery Manager, Product Owner, Program Manager

* I retore sanity to our instance quickly & effectively * I mold the tool to match the teams way of working, not vice versa * I build instances that make sense and take away the qwerky nuances that drive you nuts * Expert in AI automation that saves you time and money so you can focus on what you do best * Handled 10+ migrations; on-perm---cloud, cloud---cloud, othe tools---Jira, Jira--other tools with minimal impact so you can quickly get back to work. * You can hire someone else, but it will cost you. I have "been there--done that" and I know how to get you to a successful end.

𝟐𝟐𝟎𝟎+ 𝐡𝐨𝐮𝐫𝐬 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞𝐝 | 𝟖+ 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐞𝐝 | 𝐋𝐨𝐧𝐠 𝐓𝐞𝐫𝐦 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐆𝐮𝐚𝐫𝐚𝐧𝐭𝐞𝐞𝐝 𝐈 𝐝𝐨𝐧'𝐭 𝐣𝐮𝐬𝐭 𝐫𝐮𝐧 𝐬𝐭𝐚𝐧𝐝𝐮𝐩𝐬. 𝐈 𝐟𝐢𝐱 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐬𝐲𝐬𝐭𝐞𝐦𝐬. PMP/CSM delivering HIPAA/GDPR-compliant expert solutions for Fortune 500 healthcare clients (GSK, Pfizer, Takeda) and global SaaS companies (Grammarly). I've reduced review cycles by 60%, coordinated 150+ monthly engagements across APAC/Europe, and built operations systems that passed regulatory audits on the first try. Whether you're scaling Agile across distributed teams, coordinating SIT/UAT for regulated environments, or building ops infrastructure from scratch, I architect systems that deliver. 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮 𝐆𝐞𝐭 🏥 Healthcare & Pharma Compliance HIPAA/GDPR platforms for GSK, Pfizer, Takeda. Coordinated SIT/UAT cycles, built KPI dashboards, reduced review cycles 60%, passed audits first try. 💻 SaaS & Tech Delivery ERP/CRM rollouts across APAC & Europe (Grammarly). Applied Agile + ITIL frameworks, managed multi-vendor alignment, delivered zero-downtime migrations. 🎓 Global Enterprise Operations 150+ monthly engagements across European universities (Find-A-Prof/IUBH). Coordinated cross-country teams, facilitated PI Planning, zero missed deadlines. 🚀 Startup Operations Systems Built complete Notion-based ops infrastructure (MWD). Designed content pipelines, contractor workflows, automated dashboards — scaled from 2 to 8 members. 𝐂𝐨𝐫𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 Healthcare: EHR/EMR, FHIR, HIPAA Security Rule, GDPR compliance, clinical workflows Agile at Scale: Scrum, SAFe, Kanban, PI Planning, Scrum of Scrums, Sprint Health Reporting Regulated Environments: SIT/UAT cycles, compliance docs, audit prep, QA governance Tools: Jira (10+ yrs), ClickUp, Notion, Confluence, Azure DevOps, Tableau Cross-Functional: Engineering, compliance, clinical stakeholders, business, UX/UI, QA Reporting: KPI dashboards, QBR planning, investor metrics, adoption tracking 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐓𝐫𝐮𝐬𝐭 𝐌𝐞 ✅ Healthcare compliance expert — HIPAA/GDPR for GSK, Pfizer, Takeda with zero violations ✅ 60% efficiency gain — Cut review cycles from weeks to days at Veeva Systems ✅ Global delivery — Managed teams across India, APAC, Europe (3+ time zones) ✅ 150+ monthly engagements — Scaled European operations through optimized workflows ✅ Top Rated ⭐ — Repeat Fortune 500 clients, hired full-time after 3 months ✅ Systems builder — I architect operations infrastructure, not just run ceremonies 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 Scrum Mastery: Sprint execution, backlog grooming, impediment removal, velocity optimization, daily standups Project Management: End-to-end delivery leadership, roadmap planning, cross-functional alignment Product Owner Support: User story development, acceptance criteria, backlog prioritization SIT/UAT Coordination: Testing cycles for HIPAA/GDPR environments, evidence collection, rollout execution Agile Transformation: PI Planning, Scrum of Scrums, SAFe implementation, distributed team coordination Operations Systems: Notion/Jira/ClickUp architecture, workflow automation, real-time dashboards Stakeholder Reporting: KPI dashboards, QBR preparation, sprint health reports, executive presentations 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 60% faster review cycles (Veeva/Pfizer/Takeda) 150+ monthly engagements (Find-A-Prof/IUBH) Zero compliance violations (Multiplier AI/GSK) 100% on-time delivery across 20+ global projects Real-time visibility through custom dashboards Automated workflows eliminating manual reporting 𝐓𝐨𝐨𝐥𝐬 & 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤𝐬 Project Management: Jira | ClickUp | Notion | Confluence | Azure DevOps Methodologies: Scrum | SAFe | Kanban | Agile + ITIL | PI Planning Analytics: Tableau | Power BI | Jira Dashboards Compliance: HIPAA | GDPR | FHIR | SOC 2 | Audit Documentation Communication: Slack | Teams | Zoom | Loom 𝐖𝐡𝐨 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 ✓ Healthcare Tech Startups — HIPAA-compliant products, delivery systems that don't slow you down ✓ SaaS Companies — Scaling Agile across distributed teams ✓ Pharma & Life Sciences — ERP/CRM integrations in regulated environments ✓ Global Enterprises — Multi-region rollouts with compliance requirements ✓ Founders & CTOs — Fractional Scrum Master/Head of Ops 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐃𝐞𝐥𝐢𝐯𝐞𝐫? If you need a Scrum Master who understands compliance (HIPAA/GDPR), has scaled Agile for 70+ people across global teams, can build your operations system from scratch, and delivers measurable results — let's talk. 📩 Click "Invite to Job" and let's make your delivery predictable.

What if you could step back from day-to-day operations and actually focus on what matters - your mission, your growth, or simply a proper break? Hi, I'm Mike 👋 I work with founders of small teams (5-20 people) who are doing meaningful work but feel like their operations are held together with duct tape - and with SaaS leadership teams 5-8 years in who are ready for operational transformation. YOU NEED THE RIGHT-HAND PARTNER. The kind who earns trust at every level of your organization - from individual contributors to the C-level - and turns that trust into clarity, structure, and systems that actually get used. ⭐⭐⭐⭐⭐ "Michael stands out for a rare combination of three strengths... genuine depth in business process work... a strong automation specialist across multiple platforms... and perhaps most underrated - exceptional communication and interpersonal skills. He built open, trusted working relationships across every level of the organization, from senior stakeholders to individual contributors. Conversations were always productive, never political, and people genuinely felt heard. I would confidently recommend Michael Y. Gordon for any organization looking to bring clarity and automation to their business processes." - Vladimir Vassilevski, COO, RedTrack (SaaS) Teams I've supported have: - Reduced development costs by 6X and boosted delivery by 60% at a GreenTech marketplace startup - Validated product-market fit risks within 3-6 months at HealthTech & EdTech AI startups - Launched 4 online services in 2 years, revived key partnerships at a global travel nonprofit - Streamlined processes for a global education nonprofit serving 1,300+ educators across 82 countries WHAT I DO: 👉 Supporting founders & teams to Get The Right Things Done 👉 Technical Project Delivery 👉 Operations Management 👉 Digital Business Management 👉 Business Processes Optimization & Workflow Automation 👉 Building digital operational systems that unite teams & allow for new business insights WHAT YOU GET: ⭐️ Someone who cares about helping you succeed and bringing value to your business ⭐️ Timely communication ⭐️ Clarity, structure, systems, alignment - both analytical and strategic approach ⭐️ Documented processes & knowledge, SOPs ⭐️ A streamlined business operational system ⭐️ Single source of truth Typical issues I have extensive experience with, and can help you to resolve: - Miscommunication within the team or with the customers, vendors, and partners - Unmet customer needs or deadlines - Unclear, too complex, or inefficient processes - Lack of sufficient documentation about products, processes, procedures, and customers - Defective software, poor customer or user experience - Partners or customers losing trust TOOLS: - Slack / Fibery / ClickUp / Notion / Trello / Miro / Jira / Confluence / Podio / Asana / Airtable / Figma / GSuite & apps - n8n / Make / Telegram bots / Typeform - Postman / APIs / SQL / Basic scripting - Canva / Camtasia / WordPress - AI: OpenRouter / Gemini / Claude / Grok / Perplexity, etc. - Agile / Scrum / Kanban WHO AM I: - Effective communicator, structuring mind, organizer - I love helping people solve hard problems & unlock human potential - Fibery Expert Partner - 6+ years in Operations & Project Management - 3+ years in Customer Research, Customer Success, and Sales - 10+ years as a Business Analyst - Certifications: ICF ACSTH, ICP-APM, ICP-ATF, PSPO-1, PSM-1; ClickUp Expert, ClickUp Admin, ClickUp Advanced AI - Personality Type (MBTI): ESFJ-A ⭐⭐⭐⭐⭐ "Michael impressed me with his working practice of listening carefully to all the business needs, highlighting inefficiencies, and then creating IT applications that improved working practices for the organization. Michael is skilled at taking complex issues and creating simple solutions." - John Nicholls, Director, Globeducate (ex-International Baccalaureate Organization) Sound like a fit? Next steps: 🟢 Click the green ‘Invite to Job’ button. 💬 Send me a personalized note with your situation and let's hop on a quick call.

I lead regulated (HIPAA/SOC2/HITRUST) technology initiatives and product companies through their next stage—where the way you’ve been operating won’t get you where you need to go. Sometimes that’s a founder-led startup that needs operational maturity to close enterprise deals. Sometimes it’s a major initiative that needs to move faster without breaking governance. The scale varies. The discipline is the same. At this stage, teams usually don’t need a full COO or operational CTO. They need an operating partner to own execution and stabilize delivery. I make the operating structure fit the work—building it, fixing it, tuning it, or working within it—and I deliver through it. How I Do It Cross-functional delivery leadership from sales to support. Planning, roadmap, and cash flow alignment. Transparency and compliance—OKRs, KPIs, SOC 2, HIPAA. Vendor selection, negotiation, and management. Procurement and outsourcing transitions. Client onboarding and B2B operational processes. Scale without hidden risk. Senior leadership without FTE commitment. Clean handoff to internal teams or a roadmap for when to build internally. I work across the delivery ecosystem—coordinating with HR, finance, and legal so execution doesn't stall waiting on another function. The shape depends on what you need. Let's talk. Why Me • I've seen both sides break: Startup chaos with no structure. Enterprise bureaucracy that slows everything down. I know what "just enough" looks like—and how to build it without overbuilding. • Built for regulated environments: Led operational maturity at a healthcare AI startup—HITRUST certification, SOC 2 readiness, $60M enterprise pipeline enabled. Compliance is easier to build early than bolt on later. • Enterprise transformation at scale: Delivered $50M+ provider data platform across 34 Blue plans. Ran executive workgroups, served as Release Train Engineer, led multi-million dollar procurements. I know how large organizations actually work—and where they get stuck. • Cross-functional fluency: Product management, engineering coordination, infrastructure and security setup, data governance, B2B client onboarding, vendor negotiations, outsourcing transitions. I work across functions so execution doesn't stall. • Ownership, not oversight: I don't manage from slides. I stay close to the work, own outcomes, and tell you what's actually happening. • Effective at different altitudes: Equally comfortable leading executive steering committees and ensuring technology teams are delivering value. I don't write code—I make sure the people who do are set up to deliver. I can establish an SDLC and ensure it's followed, or make sure infrastructure and security deployments follow an approved architecture. The Role I Play I'm not a fractional CTO, COO, or CSO. I operate across those boundaries—building the connective tissue between functions and making organizations ready for what's next. For startups, that means building the operational foundation for scale—structure that enables growth without slowing it down. Landing that first enterprise client. Minimizing pain as sales increase. Demonstrating viability to the next round's investors. For enterprises, that means tuning the system for transformation—speed without breaking what works—to deliver the benefits promised by your transformation strategy. I build the company the leadership team will step into—or the program the organization can sustain after I'm gone. How I Work Engagement model: I work on retainer, project-based, or milestone-based engagements depending on what fits. I'm not looking for a full-time role—I'm looking for ownership of outcomes. For early-stage companies, I'm open to flexible arrangements including equity participation or performance-based bonuses—depending on fit and scope. Team: I embed solo, working directly with a sponsor or leadership team. I work with your existing staff and can lead recommendation and selection of additional vendors or team members as needed. Governance and compliance: I've operated inside enterprise PMOs and built SOC 2/HIPAA compliance at startups. I can integrate with your existing structure or help you build one—I'll adapt to your process or introduce only what you need. Pace: I move fast when the situation calls for it and deliberately when it doesn't. I've seen startup speed and enterprise rigor—I know when each matters and how to coach teams to adapt. Working relationship: I stay close to the work—typically one or two levels from the people doing it. I'll tell you what's actually happening, not what's easy to hear. I expect access to decision-makers and clarity on authority. If you need operational maturity to close enterprise deals or have a major initiative that needs to move faster without breaking governance, let's start with a brief conversation. Message me with what you're building, where execution is stalling, and what success needs to look like.

I scale the operational backbone of tech companies. I helped scale Appsilon, from a 25-person local org to a 100-person global operation in two years, without losing delivery quality or culture. Warsaw based, CET overlaps both US West Coast mornings and Asia/Australia end-of-day. I'm AI-native in my approach. Modern ops means AI is in the workflow from day one, but without sacrificing the messy human fundamentals. AI-powered knowledge bases, streamlined workflows, agentic research pipelines, AI-assisted strategic planning & clearer comms. I ship real products on the Claude Code / Codex / Next.js + Convex stack weekly. I combine senior management experience with hands-on building. Are you a: ➡️ SaaS / product company ➡️ software house or dev agency ➡️ scaleup growing past the founder-does-everything phase Can you relate to any of these? 🧨 You hired or promoted your first team leaders and now have problems you didn't have before 🧨 The team grew but results didn't. Delivery slowed, quality dropped, and you're firefighting daily instead of driving the business 🧨 You want to use AI across operations but your current processes are a bit chaotic 🧨 Your board wants more output from fewer people, and you're not sure which workflows to automate first without breaking delivery or culture What I've done: ✔️ Appsilon (specialist software agency, Warsaw/global). I scaled 25 → 100 people in 2 years as Senior Engineering & Delivery Manager. Built Talent Forge (professional development system), ran Show Your Work (management visibility framework), delivered Fortune 500 projects throughout. Founder video testimonial: youtu.be/RHVTTpjEdo4 ✔️ Reef Technologies. Senior Manager running multiple teams across parallel Fortune 500 client engagements. Solved a months-long hiring bottleneck with a focused recruiting partnership and a daily stats dashboard still in use. ✔️ Independent practice. Coached leaders at McKinsey, helped transform Sabre, managed delivery for Apple. ✔️ Developed technical leaders from mid to staff in under two years (twice). ✔️ Founded multiple companies in training and consulting. Knows founder work from the inside, not just the advisor seat. How I work: I run Agile as a practical tool. I dig to the root of a problem and take the next best action the same day: I coached a CEO through outbound-sales resistance by sending three real messages during the call, not after. That's the pace. I work with the company AND the founder. Fractional COO at the org level; 1:1 weekly + async at the founder level when that is what's needed. altMBA, Clean Language, Sutherland-trained. I install systems, accountability structures, and AI workflows that keep running after I leave. Certifications & background: - altMBA (Seth Godin Cohort 33) - SAFe Program Consultant (SPC) - Scrum: CSM, CSPO, PSM, PSM2, PSPO - Deep Learning Specialization (Andrew Ng, Coursera) - 19 years in tech. Analyst, coach, manager, founder. Next step: If any of the pain points above match your week, send me a message describing what's actually on fire. If we're a good fit, we'll book a call. If we're not, I'll tell you and point you toward someone better. Michał

I help software and product teams bring order to delivery. My work is centered on Agile delivery leadership, Scrum mastery, Jira hygiene, backlog clarity, stakeholder alignment, and cross-team execution. I’m usually brought in when teams need stronger planning, cleaner operating rhythms, better visibility into blockers and dependencies, or a calmer path to delivery. I’ve supported startups, mid-sized companies, and enterprise organizations across healthcare, government, SaaS, and regulated environments. My background includes leading delivery across large SAFe programs, coaching Scrum Masters and delivery leaders, improving release predictability, and helping teams adopt practical Agile ways of working without creating process overhead. Clients typically hire me to: * stand up or repair Scrum and Agile delivery practices * clean up Jira boards, workflows, and backlog management * improve planning, prioritization, and team accountability * identify blockers, cross-team dependencies, and delivery risk earlier * coach teams and leaders toward stronger execution If you need someone who can step into a messy delivery environment, create structure quickly, and help your team move with more clarity and less friction, I’d be glad to talk.

Seasoned Agile Project and Product Management leader with 21+ years of experience driving innovation, revenue growth, and operational excellence across global enterprises and high-growth startups. Skilled in aligning business goals with user needs, delivering mission-critical projects on time, and scaling teams and products with precision. Known for operating at the intersection of technology, strategy, and execution to transform complex challenges into scalable, user-centric solutions. ________________________________________ Core Competencies • Product Strategy & Roadmapping (B2B, B2C, SaaS, AI-powered platforms) • End-to-End Project Delivery (Scrum, Kanban, SAFe, Waterfall) • Agile Transformation & Coaching (scaling teams from 5 to 150+) • Stakeholder Management (C-Suite, cross-functional squads) • Pre-Sales & GTM Leadership (pitch decks, RFPs, revenue growth) • Data-Driven Decision Making (KPI optimization, product analytics) ________________________________________ Technical Expertise • Tools: Jira, Confluence, Asana, Power BI, ServiceNow, Azure DevOps, AWS, N8N • Technology: COBOL, JCL, DB2, Python • Methodologies: Agile - Scrum, Scaled Agile Framework, Kanban, Waterfall • Certifications: Agile Project and Delivery Management (ICP-APP), SAFe Program Consultant, Scrum Master, AWS Cloud Practitioner, Advanced Certified Scrum Product Owner ________________________________________ Industry Experience Healthcare | FinTech | Auto Lending | FMCG | SaaS | Enterprise Software | Retail | Blockchain | Gaming | E-commerce | Mobile Apps | D2C Brands ________________________________________ Key Achievements • Delivered $5.6M ARR managing 4 parallel enterprise projects • Secured $8M in SaaS contracts through AI-powered healthcare solutions • Boosted product revenue by $1.2M with lifecycle ownership in MedTech • Reduced process times by 40% through automation • Built operating systems for D2C brands, achieving 37% faster delivery cycles and 68% workload reduction via automation • Trusted by global brands (BoA,HSBC,Accenture) for enterprise-scale Jira and Atlassian architecture, saving clients 100+ hours/month ________________________________________ Leadership & Impact • Scaled teams from startup chaos to structured execution across web, mobile, and cloud platforms • Designed AI-powered dashboards, OKR systems, and automation frameworks for leadership visibility and operational efficiency • Delivered 50+ projects across startups and 7-figure D2C brands, consistently improving delivery speed and execution quality • Recognized for combining strategic vision with hands-on execution, ensuring products not only launch but thrive in competitive markets ________________________________________ Value Proposition Clients and employers choose me over others because: ✔️ I own outcomes, not just tasks ✔️ I combine strategic thinking with execution excellence ✔️ Apply thought process scale products and teams with precision ✔️ Deliver measurable ROI through automation, process optimization, and product innovation ✔️Efficient release management Thanks S K

About Me: I am a Certified Agile Coach, Scrum Master, Product Owner, and Kanban Practitioner with more than 18 years of experience in the software industry. My career has been dedicated to helping organizations transform, optimize, and scale their delivery capabilities through a combination of Agile Transformation, Delivery Leadership, and Process Improvement. My Core Expertise: Agile Transformation: Designing and implementing Agile frameworks (Scrum, Kanban, SAFe, Hybrid models) that enable adaptability, faster value delivery, and improved stakeholder alignment. Delivery Leadership: Establishing governance frameworks, performance dashboards, and OKRs/KPIs to ensure delivery predictability, transparency, and alignment with business strategy. Process Improvement: Streamlining workflows, removing bottlenecks, and embedding quality practices across Development, QA, PMO, and Business Analysis functions. Consultancy Leadership: Providing strategic consultancy to startups and mid-sized tech firms, ensuring their delivery ecosystems are structured, efficient, and scalable. My Consultancy Experience: Through my consultancy, I have partnered with organizations across diverse industries to elevate performance and build sustainable delivery models. My consultancy engagements have included: Comprehensive Audits – Conducting deep-dive evaluations of delivery, QA, and PMO practices to uncover inefficiencies, followed by actionable recommendations and roadmaps for improvement. Process Maturity & Optimization – Helping organizations move from reactive, ad-hoc practices to structured, metrics-driven delivery with predictable outcomes. High-Performing Teams – Coaching and mentoring cross-functional teams to foster ownership, collaboration, and continuous improvement, resulting in stronger team dynamics and productivity. Structure & Governance – Setting up PMOs, risk registers, stakeholder registers, and RACI frameworks to build clarity, accountability, and alignment across teams. Leadership Coaching – Developing Scrum Masters, Product Owners, and Project Managers into effective leaders capable of driving sustainable Agile practices. Client Impact & Outcomes: Clients I’ve worked with have seen measurable improvements such as: Predictability – Achieving 90–95% sprint commitments met and reduced delivery variance. Quality Assurance – Fewer than 3 critical defects per release, with 70%+ automated test coverage in core modules. Governance & Alignment – Clear reporting structures, quarterly plans, and KPIs that ensure delivery is aligned with strategic objectives. Efficiency Gains – Reduced feature release cycles and faster time-to-market for key products. Stronger Teams – Cross-functional teams evolving into high-performing, self-organized units with improved collaboration and accountability. My Approach: I bridge strategy with execution. Every engagement follows a clear, structured flow: Audit & Assess – Analyze current delivery, process, and organizational maturity. Design & Recommend – Provide practical, tailored solutions aligned with business needs. Implement & Coach – Work closely with teams and leadership to embed change. Measure & Scale – Establish KPIs, OKRs, and dashboards to track progress and enable sustainable scaling. Why Clients Choose Me: Organizations choose to work with me because I offer a rare balance of strategic consultancy and hands-on delivery leadership. My focus is not just on solving immediate challenges but also on building the right structures, practices, and culture for long-term success. If your organization is looking to: Transform delivery processes, build high-performing Agile teams, introduce structure and governance without losing agility, Align delivery outcomes with ROI and business value, …I can help you achieve these goals with precision, clarity, and measurable impact.