If you need customer support, I'll be a good fit for the position. I can provide strong support to your company and clients. I am fluent in both English and Spanish and I am skilled in different lines of business including Email, Chat, Inbound and Outbound calls. As a Customer Service professional with over 5 years of experience, I have significant experience in Property Management, Sales and Technical Support. I am fully committed to providing outstanding support for your company.

Sales Development / Appointment Setter (B2B Tech & MSP) I help B2B companies book qualified meetings through outbound calling, tight qualification, and consistent follow-up. I’ve supported a managed IT services provider (MSP) and I’m comfortable setting meetings, coordinating calendars, and communicating with prospects using Microsoft 365 tools (Outlook + Teams). What you can expect: • Cold calling + follow-up cadence • Qualification (ICP + disqualifiers) and calendar booking • Clean CRM notes and pipeline updates (HubSpot / HighLevel) • Simple daily/weekly reporting (calls, connects, conversations, meetings) Tools: HubSpot, HighLevel, Dialpad, CRM Software, Microsoft Outlook, Microsoft Teams Bilingual: English + Spanish (great for bilingual markets and Spanish-speaking decision makers) Minimum engagement: 10 hrs/week

I’m a customer experience and operations professional with a strong background in client communication, project coordination, and sales support. I specialize in lead follow-up, appointment setting, and managing client relationships to improve conversion and overall customer experience. I’m organized, proactive, and focused on delivering efficient processes and high-quality service. If you need support with your sales pipeline, client management, or daily operations, I’d be happy to help.

I am a dedicated professional with a strong background in customer interactions and service solutions. I excel in conflict resolution, communication, and problem-solving, consistently achieving high levels of customer satisfaction and loyalty. As a customer myself, I take pride in delivering the best possible service experience. I am always looking for ways to go above and beyond to meet my customers' needs. My attention to detail is excellent, and I am eager to learn new processes, systems, technologies, and techniques to enhance both my skills and my customers' experiences. I also enjoy sharing my knowledge with those who seek to improve themselves. I have demonstrated expertise in legal research, document management, and case preparation, with a strong focus on accuracy and compliance. Recognized for my collaboration skills and adaptability, I am committed to achieving results and meeting deadlines. My organizational skills and proactive problem-solving approach make me a reliable asset to any team.

Bilingual Virtual Assistant • DM Sales Closer • Customer Support Specialist I help businesses convert leads into booked calls and paying clients — whether that’s over DMs, email, or phone. I’m a seasoned virtual assistant with experience in DM sales, warm and cold outreach, client follow-up, and high-level customer care. I’ve closed deals entirely through DMs, supported inbound lead funnels, and managed order follow-ups and scheduling for U.S.-based companies. I’m also comfortable on the phone, with clear, professional spoken English — and I know how to represent a brand with confidence. Tools I use daily: Facebook Messenger, ChatGPT, GoHighLevel, Slack, Google Docs, Microsoft Office, and CRMs. I’m fluent in English and Spanish, self-motivated, teachable, and easy to work with. Whether you're handling high-ticket leads or daily customer conversations, I’ll keep your pipeline organized and your leads moving forward. 📍 Based in Mexico (CST) | 30+ hrs/week | Commission-friendly | Phone & Text Outreach | High-Converting Messaging

Hi, I'm Luis García, a results-driven Virtual Assistant | Appointment Setter | Customer Service Specialist with 15+ years of experience optimizing operations, closing deals, and building high-trust relationships in healthcare, tech, e-commerce, legal services, and more. I don’t just complete tasks, I build systems that scale, conversations that convert, and relationships that retain. What I Bring to the Table: ✅ Appointment Setting & Cold Outreach (Phone, Email, LinkedIn) ✅ Strategic Sales & Closing (Trained in Chris Voss Method) ✅ Customer Support (EN/ES) with Empathy & Retention Focus ✅ Talent Recruitment & Onboarding Coordination ✅ CRM Setup & Optimization (HubSpot, Salesforce) ✅ Team & Project Coordination (Remote/International) ✅ Workflow Systemization, Data Entry & Reporting ✅ Multilingual Cross-Cultural Communication Tools I Work With: CRM: HubSpot, Salesforce, and any other you want me to work with, I'll make it happen Communication: Slack, Zoom, WhatsApp Business Automation & Outreach: Mailchimp Specialized Areas: Bilingual Communication & Global Support Bridging gaps between cultures, teams, and tools through clear, trust-driven communication in English & Spanish. Customer Service & Retention Delivering human-centered service that turns first-time clients into loyal customers. Appointment Setting & Lead Nurturing From cold leads to booked calls, I help you fill your calendar with value-aligned prospects. Healthcare & Professional Talent Acquisition Recruitment pipelines built for speed, compliance, and quality, from nurses to remote professionals. Sales & Negotiation Closing high-ticket deals through strategic objection handling and value-focused communication. Workflow & CRM Optimization Turning chaos into clarity with automated systems, clean data, and structured pipelines. Remote Team Coordination Keeping projects on track across time zones through agile planning, ownership, and proactive updates. Let’s Build Something Great If you're looking for a reliable, bilingual professional who adapts quickly, aligns with your goals, and delivers measurable results, let’s connect. Send me a message! I’d love to learn more about your goals and see how we can work together to help your business grow.

Operations & Business Development | Bilingual (English/Spanish) | AI Expert | The person you hire when you need things to just get done. I'm an operations professional and entrepreneur who has spent years working directly with CEOs and founders — handling everything from calendars and communications to business development, marketing, and product development. I've built and run my own ventures too, so I understand business models from the inside, not just from a task list. I'm genuinely AI-native — I use it daily to move faster, automate the boring stuff, and solve problems most people are still figuring out. I'm a fast learner, proactive by nature, and I don't need hand-holding: give me the goal, and I'll find the way there. You're not just hiring a pair of hands. You're hiring someone who thinks like an owner, moves like a founder, and gets results you can actually measure. Fully bilingual in English and Spanish, based in Mexico, and comfortable working closely with US-based teams across time zones. Let's talk about what you need — I'll show you how I can help.

⭐ Hi! I'm Nicole Lizarraga, a dedicated professional with over 5 years of experience in customer service, teaching, and management. My goal is to help you achieve your objectives by providing personalized and efficient services. My key skills include: ✔️ Calendar management, email handling, and data entry. ✔️Proficiency in software such as Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and task management tools like Trello and Asana. ✔️Native Spanish speaker with advanced English proficiency (C1 level). ✔️Exceptional customer service and communication skills. ✔️Proactive problem-solving and organizational abilities. ✔️Experience coordinating events and working collaboratively with teams. ✔️Adaptability to various tasks and attention to detail. I pride myself on being resourceful, adaptable, and highly motivated to help clients succeed. With a strong foundation in administrative tasks and customer service, I’m confident I can contribute positively to your projects. If you’re looking for a proactive and bilingual virtual assistant to support your business, feel free to get in touch. I’m ready to help you succeed!

I'm a Sales Agent experienced in numbers and administrative procedures. I graduate as a lawyer in Venezuela and I've worked as a Sales Supervisor, Purchase Manager and Business Advisor in Panama for the past 9 years. Skills Sales Representative // Cold Calling // Customer Services // B2B // Business Relationships // Upselling // English (C1-C2) and Spanish (native) // Analytics // Document-Proposal Drafting Software - Microsoft Office, proficient in Excel and PowerPoint - Zoho CRM. experienced in Zoho books, Inventory and CRM. - Interfuerza CRM - Whaticket CRM

Are you looking for a reliable customer service professional who can represent your business with professionalism and care? I am a bilingual (English/Spanish) Customer Service Representative with 6 years of experience providing exceptional support over the phone. I have worked with customers from diverse backgrounds, helping resolve inquiries, schedule appointments, and ensure every interaction is handled with patience, empathy, and professionalism. I am confident handling inbound and outbound calls, following company procedures, documenting customer interactions, and maintaining a positive customer experience. I am also a fast learner who quickly adapts to new software, tools, and workflows. My services include: • Inbound Phone Support • Outbound Calls • Customer Service • Appointment Setting • Customer Follow-ups • Email Support • Data Entry Why work with me? ✔ 6 years of customer service experience ✔ Fluent in English and Spanish ✔ Excellent communication skills ✔ Professional and friendly attitude ✔ Detail-oriented and organized ✔ Fast learner ✔ Reliable and committed to delivering high-quality service ⭐ I am ready to help your business build lasting relationships with your customers through exceptional service.