🩷 Need a proactive Bilingual Administrative Assistant / Data Entry Specialist to streamline your business? You’re in the right place! Hi, I’m Nathalie Romero Castillo 😊. I’m here to help you gain more freedom and efficiency in your day-to-day operations. With a strong background in administrative support, customer service, and data entry, I’m ready to take tasks off your plate so you can focus on what matters most. Skills: Email handling File management Scheduling Research Translation (Spanish to English and vice versa) Outbound and inbound calls Database management Customer support (Shopify-Gorgias, Zendesk) Customer service ticket management Organizing and maintaining files and records Coordinating travel arrangements General administrative support (Notion, Trello, Asana, Airtable) Data input, listing and formatting Data validation and accuracy File conversion (PDF, Sheets, CSV) Platforms: Google Sheets Microsoft Office Suite G Suite Zendesk Gorgias Shopify I’m reliable, responsive, and committed to delivering quality work on time. Whether it’s managing emails, handling inquiries, or keeping your records in order, I’m here to make your life easier. Let’s work together to optimize your business!

Hello there! Before talking about qualifications and professional abilities, I would like to introduce myself. I am Gabriela and I am from El Salvador and I’m a medical Doctor. I´m fast learning, detail-oriented, reliable individual, and enjoy helping others. I´m a native Spanish speaker and also fluent in English. I´m skilled translator and interpreter and have worked with several people, translating and interpreting over the phone and events in my country and school, I will make sure your translation gets done as fast and reliable as possible. I have experience in customer service and technical support providing chat and email support. I also have experience working as a virtual assistant. I have worked with Zoho CRM, excel, word, and I have experience creating forms.

I am a well-trained and comprehensive virtual assistant. I have more than 4 years of experience working remotely and more than 10 years of offline experience in different fields and types of business. My management background allows me to have a broad vision of business processes and focus on being productive, responsible, and adding value to client’s enterprises. I love to work with people worldwide and learn new things every day. I never underestimate any job or task and always want to be handy to solve problems. I am People-oriented, reliable, detail-oriented, flexible, critical, analytical thinking, a a good communicator, and a quick learner.

I specialize in editing instructional courses, tutorials, and training videos — Camtasia is my primary tool, and I'm comfortable working directly with source project files. Over 10+ years, I've helped educators and businesses turn raw screen recordings into polished, easy-to-follow course content. I'm also bilingual (English/Spanish), Top Rated Plus, with 100% Job Success. As a video editor, I create polished, professional content using tools like Camtasia 2026, Adobe Premiere Pro, CapCut, Canva, and Descript. I tailor each project to its purpose, whether it's an instructional video, a marketing piece, a YouTube episode, or course content. With a background in instructional design, I also develop effective, visually engaging training materials that improve learner engagement and retention. I integrate AI tools such as ChatGPT, HeyGen, Descript, ElevenLabs, Firefly, Midjourney, and Veo 3 into my workflow to streamline scripting, narration, localization, and visual design—making production faster and more efficient without compromising quality. I also help clients maximize their existing content by repurposing long-form videos into short, high-impact clips for social media, marketing, or internal use. In addition to content creation, I provide reliable, bilingual executive virtual assistance. I manage calendars, emails, and files using platforms like Google Workspace, Notion, and Microsoft 365. I track projects and coordinate content through tools like Notion and Trello, and I support light design tasks, research, and AI-assisted workflows. I’m known for friendly, discreet, and responsive communication, making collaboration smooth and professional. Clients value my attention to detail, clean and professional results, quick turnaround times, and my ability to align with their instructional or marketing goals. My Top Rated Plus status on Upwork reflects long-term client satisfaction and a strong track record of consistent, high-quality work. My Clients Choose Me For: High attention to detail and clean, professional results Fast turnaround and reliable communication Creative problem-solving and adaptability Clear understanding of learning and marketing objectives

I’m the author of the Emerald Heart saga, my first illustrated fantasy novel, under my pseudonym Condesa Karin D'Orléans, and a passionate creative with strong skills in voice-over, traditional illustration, and digital support tasks. August 2025 - I host my own recently launched Spanish podcast, Corazón Despierto (Awake Heart), on YouTube and Spotify, which focuses on spirituality, consciousness awakening, and metaphysics. ✨ I combine my artistic background with technical know-how to bring soul and precision to every project. 🗣️ In May 2025, I completed a certified course in Commercial Voice-Over and Vocal Technique, issued by the National School of Voice-Over (ENLOC Chile) — a solid step in my journey as a professional Spanish voice talent. I have experience in some applications that I could help you with: 💻 Virtual Assistance / Administrative Support 💻Data Entry 🎙Voice-Over/Narration/Podcasting 🇨🇱 Spanish ✍️ Traditional illustration 📝 Creative Writing / Content Writing 📧 Email and inbox management 🛠 Tools: Audacity, Canva, PhotoEditor 📚 Basic Microsoft Word and Excel/Google docs 🎧 Voice data collection experience 🧠 Soft Skills 🎨 Artistic and narrative creativity 🗣 Clear diction & expressive vocal delivery 👁️ Attention to detail 📂 Organizational skills 🔄 Adaptability across diverse projects 💬 Empathetic, effective communicator 🌱 Eager to grow and learn continuously 🎙🎙 Currently developing my voice as a professional digital tool, while remaining open to creative and collaborative opportunities that align with my artistic vision.

I am a very dynamic person, autonomous and dedicated to exceed the expectations of my clients. I have been working independently for 10 years and have worked on projects in a wide variety of industries. I have an excellent work ethic, a lot of common sense and very good decision making skills, all of which I consider essential in a good Virtual Assistant. I am currently focusing on clients who need assistance with email management, document formatting and editing, client communication, agenda management and more. I am very detail oriented and organized, I like to manage all tasks effectively and optimize collaboration through systems such as Trello, Basecamp or similar. ¿Why work with me? 🔹Protect your investment by working with a highly professional Assistant. 🔹 Free up your time to focus on the vital aspects of your business. 🔹 Have a versatile and dynamic assistant who will work alongside you to make sure projects stay on track. I invite you to visit my profile to see some of the projects I have worked on and the testimonials I have received. Skills 🔹 Content Writing 🔹 Data Entry 🔹 Editing and Proofreading 🔹 Creative Writing 🔹 Fast and Accurate Transcription 🔹 Content Research 🔹 Keen Attention to Detail 🔹 SEO Writing 🔹 Database Management 🔹 Task Organization and Management 🔹 Email Handling/ Calendar and Schedulig

Stop juggling blueprints and emails. Let a Civil Engineer handle your operations. 🛠️ With 9+ years of experience working for U.S.-based construction firms, I bridge the gap between technical precision and administrative efficiency. I don’t just manage your calendar; I understand your industry's language—from AutoCAD drafts to CRM lead follow-ups. 🤝 How I help your business grow: 🏗️ Technical Support: Expert CAD drafting (AutoCAD, Revit) and structural insights (SAP2000, ETABS). ⚙️ Precision Operations: Full management of CRM (Follow Up Boss, HubSpot) and Google Workspace to ensure no lead is left behind. 🗣️ Client Success: Bilingual (English/Spanish) customer care that reflects your company’s professionalism. 🚀 Workflow Optimization: Using Trello and automation tools to free up 10+ hours of your week. I combine the discipline of a Civil Engineer with the persuasive skills of a copywriter to help your business thrive. 🎯 Ready to streamline your workflow? ⏳ Click the "Invite" button or send me a message for a brief discovery call. 📞

Business Administration Degree and computer skills. Spanish as the first languague. I have worked for a companies of financial services in tech support, customer services, administration, solve problems, manage information, data entry and among others. During the last few years, I have been working on developing my potential and skills to work in any important company and I know that I have the ability to develop and learn any job or skill that is required of me, since I consider myself a physically strong person and mentally capable of learning and executing in search of new opportunities and with a learning mindset.

Hello! I’m George Quintana, a results-driven Virtual Assistant and Customer Service Specialist based in the Dominican Republic, fluent in both English and Spanish. I help businesses improve their customer experience, streamline operations, and grow their online presence through professional support, sharp problem-solving, and efficient project management. 💬 Customer Support & QA: With over 5 years of experience in call centers and remote support, I’ve managed everything from inbound/outbound calls to detailed quality tracking. I’m skilled in issue resolution, client retention, and upholding service standards with empathy and professionalism. 📊 Virtual Assistance & Admin Support: I handle data entry, reporting, document organization, and schedule coordination with precision. My experience includes managing operations using Microsoft Office, Google Workspace, Workday Adaptive Planning, and more. 🧠 Project Coordination & Process Optimization: As a former Operations Analyst, I specialize in workflow improvement and performance tracking. I assist teams in optimizing productivity through systems thinking and smart reporting. 🎨 Bonus Skills: Canva design & social media marketing. Legal document support and drafting. Web design (landing pages, basic WordPress/Wix sites). If you’re looking for a versatile, bilingual professional who can jump in, learn fast, and deliver top results — let’s connect! I’m open to long-term collaboration or short-term projects.

Dynamic entrepreneur, cross-border tax specialist, and relentless bootstrapper turned high-impact Virtual Assistant. To gain some initial reviews and deliver fast results to new clients, I’m currently offering my services at very low introductory hourly rates while I build my Upwork track record. At Smålandsgran — Sweden’s largest seasonal Christmas tree e-commerce company — I built the full customer success operation from scratch during peak season. Working remotely from Spain, I launched a complete Zendesk support platform (automated chatbot + detailed knowledge base), redesigned pricing, bundling, and delivery strategies, rebuilt key website flows, and recruited, onboarded & trained six seasonal customer service agents in Stockholm. These initiatives significantly boosted conversions, margins, customer satisfaction, and operational efficiency. I also scaled retail operations for multiple companies, cutting workforce costs by 45% through smarter scheduling and building full customer support platforms from scratch — all while maintaining elite customer experiences. I led a major expansion effort for a Swedish fintech company, driving operational growth and cross-border execution in a fast-moving environment. Earlier I founded Europe’s first in-person subscription service with Klarna integration. Bootstrapped it from my bedroom to nationwide scale, serving high-profile clients. I led full operations, HR (onboarding 1,000+ employees), sales, and customer service until Swedish regulations forced a pivot — hard-won lessons in resilience, systems building, and rapid adaptation. For five years I’ve built and run a thriving remote tax practice serving over 1,000 clients (mostly EU expats and digital nomads) with Spanish property, rental income, business setup, and international compliance. I steer strategy, client relations, day-to-day operations, bookkeeping, and tax preparation from anywhere in the world, backed by a licensed Spanish tax professional. Fluent at an academic level in Spanish, Swedish, and English, with a strong (incomplete) LLB from Stockholm University, I bring legal sharpness, multicultural insight, and elite execution across borders. Right now I’m selectively taking on exciting new side projects as a Virtual Assistant while I prepare to transition out of my role as CEO of my current tax firm later this year. I’m looking for ambitious clients who want a partner who thinks and acts like a business owner — not just a task-doer. What I deliver: - E-commerce operations & expansion (inventory, order management, fulfillment, seasonal scaling) - Professional customer service & retention (Zendesk, email, chat, ticket handling, loyalty building) - Administrative & executive support - Bookkeeping, invoicing, expense tracking, and tax preparation - Project management, market research, and business development I treat every client’s business like my own: proactive, detail-obsessed, and focused on real results. If you need a reliable, multilingual operator who can jump in and immediately add massive value at an excellent rate, let’s connect. Happy to hop on a quick call and discuss how I can support your goals. 🚀