🌟I will help you get organized and support your business day to day operations and collect what's owed! Let me be your Digital Sidekick so you can focus on what you do best. KEY PROFESSIONAL VALUES: 🔥Critical Thinking 🔥Curious & Focus 🔥Integrity PROFESSIONAL EXPERIENCE: 👉13 Years Senior Debt Collections 👉6 Years Customer Service Representative 👉3 Years Administrative, General Virtual Assistant 👉1 Year Employee Engagement Manager EXPERTISE 👉Appointment Scheduling (google meet/zoom) 👉Customer Service (Phone, Email, Chat) 👉Google Calendar Management 👉Light Image editing (Canva) 👉Social Media Engagement 👉Inbox/Email Management 👉Account Reconciliation 👉Accounts Receivables 👉Project Management 👉Light Bookkeeping 👉Billing/Invoicing Specialist 👉Data Entry 👉Research 👉Travel Management (6 Years of Experience) 👉Ad hoc tasks and more TOOLS I USE: ✔️Asana ✔️Canva ✔️Capcut ✔️Dropbox ✔️Google Suite ✔️Google Workspace ✔️Kinetic/Epicor ✔️Microsoft Office ✔️Notion ✔️Quickbooks ✔️Salesforce ✔️Slack ✔️Xero ✔️Zendesk COMMUNICATION: 👉Discord 👉Google Chat 👉Google Meet 👉Messenger 👉MS Teams 👉Slack 👉Skype 👉Viber 👉Zoom 💻HOME OFFICE EQUIPMENT: Laptop - i9 13th Gen Windows 11 Desktop - i7 12th Gen Windows 11 Monitor: (1) Wide Screen 36 inches and (1) 23.8 inches diagonal Screen Headset: Jabra Evolve 20 Noise Cancelling headset What previous client says about my work: "Rochelle was an invaluable asset to my company. I ran out of work for her, otherwise I would have kept her forever! She had excellent English skills and worked very very efficiently! Best of luck Rochelle!" "Rochelle did a great job. She was excellent at organizing data she gathered while doing research. Thanks for all you did!" "Thanks, Rochelle! You did a good job of meeting expectations, and I learned some on how to better manage my team. I will have more administrative assignments in the future and I would like to keep you in mind for those tasks. Take care and talk soon!" "Great work, attention to detail and ability to meet deadlines." "Will hire again for additional work in the future." Thank You for reading my profile. Rochelle P.

For 3,800+ Upwork hours, I’ve been the steady hand behind busy founders, agencies, and growing brands—keeping their operations clean, their customers supported, and their days simpler. I don’t just complete tasks. I take ownership of outcomes. I communicate with empathy and precision. I organize your operations like I’m building them for myself. Here’s what I bring to your team—from day one: 🗂️ Virtual Assistance That Feels Like an Extension of You → Calendar control, inbox management, scheduling, and internal coordination → CRM mastery across GoHighLevel, HubSpot, Monday, NetHunt, Airtable → Research, documentation, SOPs, and daily operations you never have to chase 💬 Human-Centered Customer Support → Email and live chat handled with warmth, clarity, and brand-perfect tone → Fast, accurate resolutions that leave customers feeling seen → Issue tracking, follow-ups, and service recovery done right—not rushed 🛒 Amazon, E-commerce & Content Support That Protects Your Revenue → Product listings, updates, image editing, and backend maintenance → Customer experience handling that turns friction into trust → Smooth systems that grow with your store—not slow it down 📊 Operational Support That Never Breaks Under Pressure → Highly skilled in Google Workspace, Slack, ClickUp, Trello, and MS Office → Clean data, clear tagging, organized records, and airtight processes → Proactive problem-solving that keeps your business moving forward This isn’t just support. It’s reliability you can feel. I’m the teammate you don’t need to remind. The one who notices the gaps before they become fires. The one your customers appreciate—and your workflow quietly depends on. If you’re scaling and you need someone who brings stability, clarity, and ownership… 📩 Hit “Invite to Job” and let’s make your operations effortless. Looking forward to partnering with you, Ruman

Hello, I’m a dedicated and experienced Medical Virtual Assistant with over five years of professional experience supporting healthcare practices remotely. I’ve worked with doctors, clinics, and administrative teams to streamline operations, manage patient communication, and handle day-to-day medical office tasks with accuracy and care. My expertise includes appointment scheduling, EMR management, patient follow-ups, and administrative coordination. I’m comfortable handling patient inquiries, organizing medical records, managing incoming and outgoing calls, and ensuring each interaction reflects professionalism and empathy. I understand how important confidentiality is in healthcare, and I always follow HIPAA-compliant practices. I take pride in being proactive and organized, anticipating needs, maintaining accuracy, and keeping workflows smooth even under pressure. My goal is to make your practice run effortlessly, so you can focus on patient care while I handle the details behind the scenes. I have hands-on experience supporting chiropractic, medical, and dental practices with: Patient scheduling, rescheduling, and appointment confirmations Insurance eligibility verification and benefits checks Patient follow-up calls, emails, and text communication EMR/EHR documentation and record management Laboratory order entry and coordination Dental billing support and familiarity with U.S. dental insurance Managing referrals, reports, and provider communications I am known for being detail-oriented, reliable, and compassionate while maintaining professionalism in every patient interaction. I work confidently with remote healthcare teams, adapt quickly to new systems, and prioritize accuracy and efficiency. If you're looking for a dependable healthcare virtual assistant who can support your practice with minimal supervision, I'd love to discuss how I can help your team. Let’s connect — I’m ready to help your team deliver seamless patient care. Warm regards, Adeela M.

Virtual Assistant | Customer Service Manager | eCommerce Support Specialist | 10+ Years Experience I am a results-driven Virtual Assistant and Customer Service Manager with 10+ years of professional experience, including working with U.S.-based companies in senior analyst and customer support roles. I help businesses stay organized, responsive, and scalable by managing daily operations and customer communications with accuracy, efficiency, and care. With 4+ years of hands-on customer service experience, I have supported high-volume eCommerce businesses on Amazon, eBay, Walmart, Shopify, and other online platforms. I handle inbox management, live chat, order processing, refunds, disputes, and escalations—while consistently maintaining excellent customer satisfaction ratings. What sets me apart is my proactive mindset and fast execution. I don’t just complete tasks—I actively look for ways to improve workflows, reduce response times, and enhance the customer experience. I adapt quickly to new tools and systems, take full ownership of my responsibilities, and work independently so you can focus on growing your business. How I Can Support Your Business ✅ Virtual Assistance & Administrative Support ➜ Email and inbox management ➜ Calendar and appointment scheduling ➜ Data entry, data cleanup, and database management ➜ Web research and document preparation ➜ Google Workspace (Docs, Sheets, Slides) ➜ Microsoft Office (Word, Excel, PowerPoint, Outlook) ✅ Customer Service & Customer Support Management ➜ Email and live chat customer support ➜ Zendesk & Gorgias ticket management ➜ Order issues, refunds, and escalations ➜ CRM updates and customer follow-ups ➜ Customer service workflow optimization ✅ eCommerce Virtual Assistant (Amazon, eBay, Shopify & More) ➜ Product listing analysis and optimization ➜ Order processing and dropshipping management ➜ Tracking, delivery coordination, and returns ➜ Customer inquiries, disputes, and chargebacks ➜ Full store and account management ✅ Tools, Platforms & Technical Skills ➜ Asana, Trello, Monday, Slack ➜ Shopify, WordPress, WooCommerce ➜ JaneApp ➜ Mailchimp ➜ Later ➜ Canva ➜ YouTube video uploading and management ➜ Social media scheduling ➜ Basic HTML, CSS, Bootstrap ➜ Adobe Photoshop ⭐Why Clients Choose Me ✔ Dependable and detail-oriented ✔ Clear and professional communication ✔ Fast learner with minimal supervision ✔ Available for long-term and full-time roles ✔ Strong focus on quality, accuracy, and results If you’re looking for a Virtual Assistant or Customer Service Manager who can work independently, manage operations confidently, and represent your business professionally—you’re in the right place. Let’s discuss how I can support your business and make your workload lighter.

Reliable Virtual Assistant | Customer Support Specialist | Inbox & Calendar Management Expert I help busy founders, executives, and growing businesses stay organized, responsive, and productive by managing customer communications, email inboxes, calendars, and day-to-day administrative operations. With experience supporting 22+ clients across various industries, I have successfully streamlined inbox management, coordinated schedules, and improved client communication processes for businesses, including a U.S. law firm and a branded merchandise company. As a Certified Customer Support Virtual Assistant, I specialize in delivering exceptional customer experiences while ensuring smooth business operations behind the scenes. Whether it's managing high-volume email correspondence, handling customer inquiries, scheduling appointments, or providing administrative support, I help businesses save time, improve efficiency, and maintain strong client relationships. As a Skilled Virtual Assistant, I help busy founders never miss leads, schedule, messages, or deadlines. I specialize in supporting founders, startups, and e-commerce businesses. I provide reliable support in email management, customer support, and calendar coordination, handling everything from inbox organization and timely responses to scheduling, follow-ups, and client communication. My focus is not just completing tasks, but creating smooth systems that save you time, reduce overwhelm, and keep your business running efficiently. Many founders and small teams lose valuable time answering emails, managing support requests, following up with leads, and keeping administrative work organized. I step in to handle these responsibilities so they can focus on growth. I'm a skilled virtual assistant and customer support specialist with a proven track record in managing administrative tasks, email communication, and calendar management for diverse clients. Successfully supported a law firm in email organization and scheduling [1] and enhanced client interaction strategies for a branded merchandise company [2]. Proficient in CRM management, email coordination, and light project management, leveraging tools like Microsoft Office and Trello to streamline operations and improve business efficiency My focus is simple: make communication smooth, keep operations organized, and ensure customers always get timely responses. I support founders, startups, CEOs and growing businesses with email and chat support, customer service management, CRM follow-ups, e-commerce support, lead generation, calendar management, and scheduling. My focus is simple: making sure communication is handled professionally, customers feel supported, and daily operations run smoothly. Having completed 20+ projects on Upwork, I understand how important reliable support is to business growth. I focus on long-term client success, not just completing tasks. By combining empathy with structure and organized systems, I help businesses improve customer experience, response time, and overall efficiency. Services Clients Hire Me For • Customer Support (Email & Chat) • Virtual Assistant & Administrative Support • CRM Management & Customer Follow-ups • Lead Generation & Outreach Support • Calendar Management & Scheduling • E-commerce Customer Support • Inbox & Communication Management • Legal Virtual Assistant • Dropbox document • Ringcentral Management If you're looking for a reliable, organized, and proactive support partner, I’d be happy to support your team. I’m always open to long-term collaborations and meaningful client relationships. Tools I Work With Zendesk HubSpot Gmail / Outlook Google Workspace Microsoft Office Slack Trello / Asana Pipedrive Monday Notion Ringcentral Dropbox Freshdesk Send me a message or invite me to your job post. Let’s simplify your workload and elevate your customer experience.

Greetings! My name is George. I am a highly skilled and experienced freelancer with expertise in the travel industry as a travel agent and virtual assistant. I have three years of experience working with clients from all over the world, and I take pride in delivering high-quality work that exceeds their expectations. Are you tired of spending hours researching and planning your dream vacation? Look no further! As an experienced travel agent, I am here to take the hassle out of your vacation planning process. With years of experience in the travel industry and a passion for exploring the world. I will create a personalized travel itinerary that meets all of your needs and exceeds your expectations. I offer a variety of services including: - Planning your entire vacation from start to finish. - Providing recommendations for hotels, flights, tours and activities. - Creating custom itineraries!!

Vous manquez de temps pour gérer l'administratif, les documents, les relances ou l'organisation quotidienne de votre activité ? Je prends en charge la partie opérationnelle pour que vous puissiez vous concentrer sur l'essentiel. Je suis spécialisée en support administratif et juridique: préparation de documents, gestion de dossiers, facturation, suivi client et communication. Bilingue français-anglais, j'interviens aussi bien sur des missions francophones qu'internationales. Ce qui rend mon travail plus rapide et plus fiable : j'utilise l'IA et le code pour automatiser les tâches répétitives, structurer les process et gagner en efficacité au quotidien. Ce que je peux gérer pour vous : Préparation de documents administratifs et juridiques Gestion des emails et de l'agenda Suivi client et qualification de leads Saisie de données et recherche en ligne Facturation et gestion de dossiers Traduction et relecture FR/EN Organisée, réactive et facile à contacter. Si vous cherchez quelqu'un de fiable qui maîtrise l'admin juridique et sait utiliser la technologie pour travailler mieux! parlons-en. I also work with English-speaking clients.

Executive Virtual Assistant | Executive Operations Support | AI Workflow Systems - Growing businesses often reach a point where the founder becomes the bottleneck. Important follow-ups live in an inbox. Projects slow down between handoffs. Processes exist in people's heads rather than in documented systems. And too much of the day-to-day depends on one person holding everything together. That is where I help. I support founders, CEOs, entrepreneurs, and growing teams by creating structure, maintaining momentum, and keeping operations running smoothly behind the scenes. My role is not simply to complete tasks. My role is to create clarity, visibility, and accountability so important details do not get lost as your business grows. By taking ownership of executive support, project coordination, follow-ups, documentation, and operational workflows, my clients often regain significant time each week that would otherwise be spent managing day-to-day operations themselves. What Makes Me Different: Most Executive Assistants help manage work. I help build systems that make work easier to manage. One thing clients quickly notice is that I keep the backend detailed while making the front end simple. I build systems that capture conversations, decisions, follow-ups, and project activity behind the scenes while providing concise summaries, trackers, and reporting that can be reviewed quickly and acted on with confidence. The result: • Less mental load • Better visibility • Clearer accountability • Fewer things falling through the cracks Executive Support & Administrative Operations: I provide proactive executive support that helps leaders stay focused on high-value work. ✔ Calendar Management & Scheduling ✔ Inbox Management & Email Organization ✔ Executive Communications & Follow-Ups ✔ Meeting Coordination & Action Tracking ✔ Travel Planning & Logistics ✔ Research, Reporting & Documentation ✔ Executive Summaries & Status Reporting Operations Support & Project Coordination: I help create the operational structure that allows work to move forward consistently. I frequently support founders and small teams with business operations, operational coordination, and the systems required to keep work moving forward without constant oversight. ✔ Project Coordination ✔ SOP Creation & Process Documentation ✔ Team Follow-Ups & Accountability Tracking ✔ CRM Management & Pipeline Visibility ✔ Vendor Coordination ✔ Workflow Improvement ✔ Operational Reporting Systems & Workflow Support: In addition to executive support, I help teams organize information and reduce manual work through practical systems and workflow improvements. ✔ Airtable Database Design & Management ✔ Airtable Forms, Interfaces & Automations ✔ Zapier Workflow Automation ✔ CRM & Relationship Management Systems ✔ Reporting Dashboards & Operational Trackers I also work with GoHighLevel, Make, and n8n as part of broader workflow automation, operational support, and business process improvement initiatives. My focus is always on practical solutions that improve visibility, organization, accountability, and efficiency. Selected Examples: ✔ Built a tutoring operations system that tracked over 100 students and 20 tutors from inquiry through tutor assignment, replacing manual coordination with a structured workflow. ✔ Built a pharmaceutical change management tracker that centralized requests, approvals, and documentation into one structured system. ✔ Built CRM and relationship management systems that improved follow-up visibility and pipeline management. ✔ Supported founders, executives, and community leaders with communications, coordination, reporting, member management, and operational support. What Clients Say: "She helped everything run much more smoothly behind the scenes. Having someone dependable, thoughtful, and consistent supporting the group made such a huge difference." "Chinenyenwa is amazing — super conscientious and communicative, and does a fantastic job." Those qualities; dependability, ownership, communication, and consistency; are what I bring to every engagement. I don't wait to be told what to do next. I proactively identify gaps, follow through on priorities, document important information, and ensure critical details don't get lost. Tools I Use: Airtable | Zapier | Google Workspace | Microsoft 365 | ClickUp | Notion | Asana | Monday | HubSpot | GHL | Make | n8n | Slack | Calendly | Trello | ChatGPT | Claude If you're looking for reliable executive support combined with operational structure and systems thinking, send me a message with the biggest operational bottleneck in your business right now. I'll share my initial thoughts on how I would approach it, and in most cases, you'll receive a response from me within a few hours.

Are you a Realtor tied down with the never ending admin backend tasks of real estate? Or you have a team struggling to close deals all because time is spent doing repetitive tasks that can be delegated? Well congratulations because you have found me 🎉🎉 I am a Top Rated Plus Real Estate Assistant with over 3 years of experience working with Real estate team and solo agents. I have worked in the 3 major categories of Real Estate - Commercial, Residential & Rental. I specialize in being the admin backbone for Real estate teams. My Goal is take off all delegated tasks off your plate, giving you and your team all the time needed to go out and CLOSE DEALS!. 🔥WHAT YOU WILL GET 🔥 ✨ Overall CRM & Leads Management ✨ Management of Listings in the MLS ✨ Transaction Coordination ✨ Email & Calendar Management ✨ Market Analysis for Listings ✨Lead Generation ✨ Creation of Operation Manuals ✨ Creation & Posting of Real Estate contents ✨ Creation of Database Systems ✨ Implementation of KPIs for the Team ✨ Coverage of your business even during the weekends 🔥SYSTEMS AND TOOLS I HAVE WORKED WITH 🔥 🔥 REAL ESTATE CRMs ✨Follow Up Boss ✨ KV Core ✨ AgentLocator ✨ BoomTown ✨ Podio ✨ RealGeeks ✨ Hubspot 🔥 MLS SYSTEMS ✨ Flex MLS ✨ Paragon MLS ✨ RealTracs ✨ Navica MLS 🔥 Transaction Coordination Systems ✨ DocuSign ✨ Dotloop ✨ Transaction Desk ✨ Skyslope ✨ Open To Close ✨ Zip Forms ✨ Rehomebase 🔥 Project Management Systems ✨Trello ✨ Asana ✨ Slack ✨ Google Workspace ✨ Airtable 🔥 Skiptracing Systems ✨ Spokeo ✨ Propwire ✨ ExactDial ✨ Vulcan ✨ BeenVerified 🔥 Other Systems ✨ Canva ✨ Privy ✨Zentap ✨ SendOutCards ✨ BombBomb ✨ Blink Marketing Send that MESSAGE NOW! Let us discuss how we can achieve greatness together!🔥🔥

Are you in search of a Multitalented Personal Virtual Assistant who is an expert in doing day-to-day tasks? If yes, then you are at the right place Hi, I am Tariq Mehmood, and I hold a Master’s degree in Business Administration (MBA). I am a multi-skilled Virtual Assistant & Business Support Specialist with years of experience supporting entrepreneurs, small businesses, and corporate teams. I specialize in e-commerce management, social media strategy, and customer support, with strong expertise in data entry, CRM management, and website maintenance. Proficient in Google Workspace, Microsoft Office, Trello, and CRM systems, I use strong organizational, communication, and multitasking skills to optimize workflow. I specialize in handling day-to-day tasks, streamlining workflows, and managing projects so clients can focus on growth. With expertise across administration, e-commerce, customer service, social media, content creation, and CRM management, I provide a complete business support solution. Clients choose me because I am: ✅ Reliable and deadline-driven ✅ Detail-oriented and accuracy-focused ✅ Tech-savvy with 100+ tools mastered ✅ A problem-solver who delivers results ✅ Friendly, approachable, and professional Services I Offer Administrative & Executive Support ✅ Calendar, scheduling, and appointment management ✅ Professional email handling & inbox organization ✅ Travel arrangements & expense tracking ✅ Document preparation, formatting, and editing (Word, Excel, Google Suite) ✅ Reports and presentations (PowerPoint, Canva, Google Slides) ✅ Transcription, note-taking, meeting summaries ✅ File organization & cloud management (Google Drive, Dropbox, OneDrive) Data Entry, Research & Lead Generation ✅ Accurate data entry (Excel, Google Sheets, CRMs) ✅ Data cleaning, formatting & validation ✅ Market research, competitor analysis, web research ✅ Contact list building & targeted prospect research ✅ LinkedIn Sales Navigator campaigns ✅ Data scraping/extraction (Import dot io, ParseHub, Data Miner) ✅ Email verification (Hunter dot io, NeverBounce) Email Management & Marketing ✅ Inbox organization & professional responses ✅ Writing & designing email campaigns Customer Service & Chat Support ✅ Email, phone & live chat support ✅ Ticketing systems: Zendesk, Freshdesk, Gorgias ✅ Complaint resolution & refund processing ✅ Customer follow-ups & relationship building Social Media Management ✅ Platforms: Facebook, Instagram, LinkedIn, TikTok, Pinterest ✅ Content planning, scheduling & posting ✅ Caption writing & hashtag research ✅ Engagement: comments, DMs, community growth ✅ Analytics & performance reporting ✅ Scheduling tools: Buffer, Hootsuite, SproutSocial, Later, OnlySocials Content Creation & Design ✅ Blog posts & SEO-friendly content ✅ Video editing (Reels, Shorts, TikTok) with CapCut, Filmora, Adobe Premiere Pro ✅ Graphic design: flyers, logos, brochures, cards, branding kits ✅ Canva designs for social media & presentations ✅ Photoshop, Illustrator, CorelDraw for professional results ✅ Proofreading, editing & document formatting E-commerce & Shopify Store Management ✅ Platforms: Shopify, WooCommerce, eBay, Etsy, Amazon ✅ Store setup & customization ✅ Product listing optimization (titles, descriptions, images) ✅ Order processing, refunds & returns ✅ Inventory management & promotions ✅ Customer service & support Project & Business Management ✅ Project planning & task management ✅ Tools: Asana, Trello, Jira, Monday, Wrike, Notion ✅ SOP creation & workflow optimization ✅ Team management & communication ✅ Real estate support: listings, CRM updates, tenant communication ✅ Logistics/trucking admin: dispatching, load board research, scheduling Website & CRM Management ✅ WordPress management: ✅ Content uploads ✅ Plugin Updates ✅ Monthly Maintenance ✅Theme Customization ✅ Gutenberg ✅ Block Editor Work ✅ Layout fixes ✅ CRM systems: Salesforce, HubSpot, Zoho Tools & Platforms Expertise • Productivity: Office 365, Google Workspace, Calendly, Wrike • CRM & Marketing:WordPress HubSpot, Salesforce, Zoho CRM, Pipedrive, Mailchimp, ConvertKit, ActiveCampaign, Klaviyo • Design & Editing: Canva, Photoshop, Illustrator, CorelDraw, Premiere Pro, Filmora, CapCut • Research & Data: LinkedIn Sales Navigator, Hunter io, NeverBounce, Data Miner, Import io, ParseHub • Project Management: Asana, Trello, Jira, Monday com, Wrike, Notion • E-commerce: Shopify, WooCommerce, eBay, Etsy, Amazon • Social Media Tools: Buffer, Hootsuite, SproutSocial, Later, OnlySocials • Customer Support: Zendesk, Freshdesk, Gorgias, Intercom Personal Traits ✅ Honest & reliable ✅ Detail-oriented & accuracy-driven ✅ Tech-savvy & quick learner ✅ Problem solver & decision maker ✅ Strong communication skills ✅ Friendly, approachable & professional ✅ Efficient multitasker & team player Let’s connect to discuss how I can add value to your business with my administrative virtual assistanc/VA support. ⸻