Hi, I'm Nancy from the Philippines. I'm an expert in Shopify Product Research, Project Management, Shopify, copywriting, and store Management. I'm a fast learner in any kind of job, and I want to learn more about business. I'm a detail-oriented person, and I follow, adapt, and collaborate with my clients. I have experience with Shopify, from building it from scratch to its FB Ads and Management. management or any kind of research for about 6 years, and I'm proud to work with all my clients. And I'm a customer support agent who handles all the emails from customers of my client's eCommerce business. I'm eager to learn more and any kind of job, and I'm willing to work a full-time or part-time job.

Whether you're a seasoned seller or just starting out, I am an experienced e-commerce assistant, and I can help you achieve amazing results. I'm a master at boosting sales, optimizing listings, managing stores seamlessly, researching profitable products, and creating delightful customer experience. 🍀My area of expertise include; 🌠 E-commerce growth assistant 🌠 Customer Service and Support 🌠 Shopify Store Manager 🌠 Product Listing 🌠 SEO for E-commerce Store 🌠 ebay Store Manager 🌠 Etsy Store manager 🌠 Keyword research 🌠 Dropshiping 🌠 Print on demand 🍀Here's a taste of what I can do for you: ✅ Magnetic Marketing: I craft compelling product listings, descriptions, and tags that attract customers organically, increasing views and sales. ✅ Explosive Growth: I've helped a new e-commerce store achieve explosive growth, generating thousands of dollars in revenue. ✅ Happy Customers, Happy Business: My focus on exceptional customer service has boosted shop ratings to 4.7 In just 2 months! Satisfied customers = repeat business! ⭐️⭐️⭐️⭐️⭐️ ✅ Revenue Rocket: I'm a data-driven strategist, I used proven tactics to boost revenue, and recorded up to 75% increase in just few months! Get ready to celebrate! 🍀Why Choose Me? Here's the deal: ✅ With over 4 years in the game, I have the expertise to take your store to the next level. Experience matters! ✅ Your time and money are precious. I take a reputation-first approach, ensuring you get excellent value for your investment. ✅ I speak fluent English and believe in clear, open communication. Let's work together seamlessly! ✅ I've helped businesses across various niches, including Jewelry, Clothing, Medical Supplies and more! No matter your industry, I've got you covered. ✅ I prioritize tasks, meet deadlines, and deliver high-quality work that exceeds expectations. ⚡ ⏱️ 🍀TOOLS AND SYSTEMS ✅ Google Trends ✅ Printify ✅ Uploadify ✅ Monday.com ✅ Keyword Planner ✅ Instappraise ✅ Tidio ✅ Zendesk 🍀E-COMMERCE STORES I HAVE USED 🌠 Shopify 🌠 Ebay 🌠 1stDibs 🌠 Walmart 🌠 Rubylane 🌠 Vestiaire Collective 🌠 Chrono24 🌠 Etsy Ready to unlock explosive growth for your e-commerce store? Don't wait! Let's chat today and turn your vision into reality. Hiring me would be a game-changer!

Hello, I'm Mounir, a dedicated China Sourcing Agent based in China with over eight years of experience diving deep into the Chinese manufacturing world. My passion is helping global businesses like yours find trustworthy suppliers, streamline supply chains, and boost profitability- all while keeping things cost-effective. As a China Sourcing Agent, I love turning tricky sourcing challenges into wins, delivering top-notch quality, speed, and savings that go beyond expectations. Based in vibrant industrial hubs like Shanghai, Yiwu, Guangzhou, and Shenzhen, I’ve sourced everything from electronics to textiles and consumer goods for clients across North America, Europe, and Asia. At Global Trade Partners, I had the pleasure of leading a team that vetted over 200 suppliers, slashing procurement costs by 25% for a major U.S. retailer through smart negotiations and rigorous quality checks conducted as a China Sourcing Agent. Fluent in Mandarin, English, and French, I build strong, lasting relationships with suppliers and conduct hands-on factory audits to ensure everything meets international standards like ISO 9001 and REACH. During the 2020 supply chain chaos, I stepped up as a China Sourcing Agent to secure alternative suppliers for a key client, saving them an estimated $500,000 in potential losses. I’m genuinely excited about innovating sourcing strategies, especially when it comes to weaving in sustainable practices to help clients hit their ESG goals. With my deep knowledge of Chinese trade regulations and logistics, I’m ready to bring immediate value to your team as a China Sourcing Agent. I’d love to chat about how my expertise as a China Sourcing Agent can support your goals and make things happen for you on platforms like Alibaba.com, the world’s leading B2B marketplace and a game-changer for international trade. My team and I are here to provide professional, end-to-end services, from supplier sourcing on platforms like Alibaba, 1688, Taobao, Made-in-China, Yiwugo, and Zhaonong, to ensuring every step of the process is seamless. Looking forward to connecting and exploring how we can partner up!

Nice to meet you, If you're looking for a reliable, professional, and customer-focused support agent for your Shopify store, you're in the right place. I’m a Professional Customer Support Specialist with experience working with 10+ Shopify stores, helping businesses deliver fast, friendly, and solution-focused support that turns customers into loyal fans. What I Do Best: • Email Support (Zendesk, Gorgias, Freshdesk, Gmail) • Live Chat Support • Order Tracking & Order Management • Refunds, Returns & Exchanges • Dispute & Complaint Handling • Customer Satisfaction & Retention • Shopify Order Management I understand that great customer support is the backbone of every successful eCommerce business. My goal is always to provide quick responses, clear communication, and the best possible solutions for customers. Why Clients Like Working With Me: • Experience with multiple Shopify brands • Professional and friendly communication • Fast response time • Ability to handle high volume customer queries • Focus on customer satisfaction and brand reputation If you want a dedicated support agent who treats your customers like your brand’s biggest asset, feel free to invite me to your job. Let’s grow your store together.

Shopify CRO Specialist|Shopify Expert |Shopify Developer |Conversion Rate Optimization |Shopify Optimization |Shopify Store Optimization |Shopify Conversion Optimization |Shopify Product Page Optimization |Shopify Audit |Shopify Consultant |Product Page Optimization |Shopify Product Page Design |Product Page CRO |Shopify PDP Optimization |Conversion Focused Product Page |Ecommerce CRO |Conversion Optimization Specialist |AOV Optimization |Upsell Optimization |Cross Sell Optimization |Funnel Optimization |Customer Journey Optimization |Revenue Optimization |Add To Cart Optimization |Checkout Optimization| Shopify Designer |Shopify Website Design |Shopify Theme Customization |Shopify Store Setup |Shopify Landing Page Design |Shopify Redesign |Shopify Plus |Shopify 2.0 |Shopify Liquid |Replo |PageFly |GemPages |Klaviyo |GA4 |Hotjar |Microsoft Clarity |Judge.me |Loox |Shopify CRO Specialist | Shopify Developer | Conversion Optimization |Shopify CRO Specialist | Shopify Expert Most Shopify stores don’t lose sales because of traffic. They lose sales because the buying experience isn’t converting enough of the traffic they already have. I help ecommerce brands identify and fix the conversion leaks affecting revenue through strategic Shopify CRO, product page optimization, mobile UX improvements, landing page optimization, and conversion-focused Shopify development. From weak trust positioning and low add-to-cart rates to poor mobile flow and funnel friction, my focus is improving the parts of a Shopify store that directly impact conversion rate, AOV, and customer buying behavior. With 65+ Shopify projects completed and $30K+ earned on Upwork, I’ve worked with brands across beauty, fashion, supplements, jewelry, pet, and premium DTC ecommerce niches helping improve store performance through strategic optimization and high-converting user experiences. 🔥 Recent Results • Increased conversion rate from 2.0% → 5.5% • Improved conversion rate from 0.9% → 4.0% • Improved add-to-cart flow and mobile buying experience • Delivered CRO improvements focused on higher revenue performance What I Help Shopify Brands Improve ✔ Conversion Rate Optimization (CRO) ✔ Product Page Optimization (PDP) ✔ Mobile UX & Mobile Conversion Optimization ✔ Landing Page Optimization ✔ Shopify Store Optimization ✔ Add-to-Cart Rate Improvements ✔ AOV Growth (Bundles, Upsells, Cross-Sells) ✔ Funnel Optimization & Customer Journey Refinement ✔ Shopify Theme Customization ✔ Shopify Redesigns Built for Conversion ✔ Homepage & Collection Page Optimization ✔ Shopify Performance Optimization Common Problems I Fix • High traffic but low sales • Product pages that don’t convert • Low add-to-cart rates • Weak trust signals • Poor mobile shopping experience • Funnel drop-offs before checkout • Low AOV • High bounce rates • Underperforming landing pages • Stores that look good but convert poorly Platforms & Tools Shopify 2.0 (Dawn, Prestige, Impulse) Replo, PageFly, GemPages GA4, Microsoft Clarity, Hotjar Klaviyo, Judge.me, Loox Recharge, Bundle Apps, Subscription Apps Experience Across Industries • Beauty Ecommerce • Fashion Brands • Supplements • Jewelry Brands • Pet Brands • Luxury Ecommerce • Single Product Stores • Premium DTC Brands Clients Hire Me For ✔ Conversion-focused Shopify optimization ✔ Product page redesigns that improve buying flow ✔ Shopify CRO audits & implementation ✔ Landing page optimization for paid traffic ✔ Mobile-first Shopify experiences ✔ AOV growth strategies ✔ Revenue-focused Shopify improvements ✔ High-converting Shopify store builds ⭐ “Prompt, professional, and highly skilled in Shopify implementation and conversion optimization.” I also understand how paid traffic behaves on Shopify stores, which helps me optimize pages not just for design, but for actual buying behavior and conversion performance. If you're looking for a Shopify CRO Specialist who understands ecommerce conversion psychology, mobile buying behavior, and revenue-focused Shopify optimization, send an invite and let’s discuss your store. Advanced Shopify Optimization Services I also help Shopify brands improve performance through: • Shopify Plus optimization • Subscription and bundle optimization • Upsell and cross-sell optimization • Homepage conversion optimization • Collection page optimization • Shopify checkout optimization • Shopify sales funnel optimization • Shopify conversion research and analysis • Shopify UX audits and CRO strategy • Shopify merchandising optimization • Shopify retention and repeat purchase optimization Product Page Optimization Focus I optimize key product page elements that directly impact sales: • Product page layout and hierarchy • Offer positioning and value proposition • Trust signals and social proof • Sticky add-to-cart optimization • Product page copy and conversion messaging • FAQ and objection handling sections • Mobile-first product page optimization • Upsells, bundles and AOV opportunities

E-commerce businesses are losing money every single day not because their products are bad, but because their customer support is slow, inconsistent, or ineffective, and their product listings fail to convert. Shoppers abandon carts when their questions go unanswered. They request refunds when expectations don’t match reality. They leave negative reviews when communication breaks down. At the same time, poorly optimized listings; weak titles, vague descriptions, and zero keyword strategy bury great products under a sea of competitors. This is where I operate and dominate. I am a customer support and product listing specialist with over 5 years of hands-on experience turning underperforming stores into high-converting, customer-loved brands. I don’t just respond to customers. I manage relationships, protect brand reputation, and drive retention. My approach is strategic, empathetic, and data-driven. Every inquiry is an opportunity to build trust. Every complaint is a chance to create loyalty. When it comes to resolving customer issues - refunds, returns, delays, chargebacks, damaged goods, I move with precision and control. I don’t escalate problems; I de-escalate emotions. I listen actively, respond promptly, and offer solutions that balance customer satisfaction with business profitability. I understand policy, but I also understand people. That’s the difference. My communication style is clear, professional, and persuasive, customers feel heard, respected, and confident in the brand. I’ve successfully handled thousands of customer interactions across multiple e-commerce platforms, maintaining satisfaction rates above 95% and reducing refund disputes by over 40% through proactive communication and expectation management. I’ve helped businesses cut response time by more than half, increase repeat purchases, and turn negative reviews into positive brand experiences. I don’t just solve problems, I prevent them. Now, beyond support, I bring that same level of mastery into product listing. I create product listings that don’t just describe, they sell. My approach is rooted in deep keyword research, search intent analysis, and conversion psychology. I craft compelling, SEO-optimized titles (H1-focused), high-impact bullet points, and persuasive descriptions that align with how customers actually search and buy. I maintain optimal keyword density without ever compromising readability, avoiding keyword stuffing while ensuring maximum visibility. But what truly sets me apart is the synergy between customer support and product listing. Because I’ve spent years on the frontlines, I know exactly what customers ask, what confuses them, what excites them, and what makes them hesitate. I take those real customer insights and embed them directly into product listings answering questions before they’re asked, eliminating objections before they arise, and aligning expectations with reality. The result is fewer complaints, fewer returns, and significantly higher conversion rates. Platform I have Managed: Shopify eBay Amazon. Channels of Customer Engagement; Email Live Chat Meta suite - Manages Customer Comments and DMs on social Media. Tools I have used for Customer Relationship Management; Gorgias Zendesk Hubspot. Other; Canva for Product Image Optimization. Avada Post Purchase and Upsell for Upsell Loop for Subscription base products. Hextom for bulk product editing Google Keyword Planner Jungle Scout for Product Research CJ Dropshippin for dropshipping. If you want someone who understands how customer conversion translate into higher-converting product pages and knows how to execute both at a high level, then let's work.

I specialize in streamlining and automating business processes. I use a variety of techniques, such as API integration, automation, digitalization, and RPA, ChatGPT to achieve automation goals. How I use AI and automation to save time & efforts I use different methods to automate processes. Here are three of those methods, with some examples AI & Automation Using browser automation to streamline tasks on websites. We employ ChatGPT for automating content analysis. Document automation for tasks like processing invoices and contracts. Using communication automation to streamline customer support. Using keystrokes and mouse actions to automate any task on a computer. Platform API Integration Integrating eCommerce, CRM, operations, and finance. E.g. Airtable, Monday.Com, HubSpot, Salesforce Integrating Suppliers, Customers, Marketplace portals. Connecting multiple platforms using an Open API for seamless integration. Integrating platforms like Emails and Slack with other systems. Synchronising systems in real time to reduce manual efforts. Customised SaaS/Digital Platforms Tailored automated digital platforms designed to meet your specific reqyuirements. Safe,self-serving portals for customers and vendors. Creating a single digital solution for all business functions. Assisting clients in creating personalised SaaS solutions. Cutting down on needless taks through automated digital platforms. Some of the Projects delivered by me: Automated finance processes (including accounts receivable, accounts payable, invoice processing, reconciliation, and finance report automation) Project management automation (including automated alerts, status tracking, and reports) Automated sales and marketing processes (including automated lead enrichment, lead nurturing, quote/proposal generation, billing, and sales team notifications) I am confident that I can help your business achieve its goals by streamlining and automating your processes. Please contact me to discuss your specific needs.

I help e-commerce brands build efficient, structured backend operations — from China sourcing to EU/UK 3PL fulfillment — using clear processes, automated dashboards, and real-time data. With over 18 years of experience in supply chain management, procurement, Shopify backend, and 3PL operations, I support DTC brands in scaling across borders without losing visibility or control. 🔧 My Core Services Shopify backend management: orders, inventory, SKUs, product flow China sourcing & procurement: supplier vetting, negotiation, QC, LCL/FCL 3PL integration (EU & UK): B2C/B2B fulfillment, warehouse coordination Smart replenishment planning using sales trends (7/30/90 days) Full landed cost analysis (COGS): product, freight, duties, storage, fulfillment Visual dashboards: PO status, inventory alerts, margin & trend reports 📊 What Sets Me Apart I turn complex operations into clear systems: real-time visibility, lower cost, fewer errors I’ve built custom workflows to reduce out-of-stock rates and improve inventory turnover I help brands reduce fulfillment costs by up to 20% and improve lead time reliability 🎯 Ideal for: DTC brands expanding into the EU/UK E-commerce teams needing hands-on backend support Business owners looking to streamline fulfillment and maximize margin 📌 What's more： ✨ Tools: Shopify, Google Sheets (Apps Script), Notion, Slack, Clickup 🌐 Languages: English / Chinese 中文 📍 Based in China, close to manufacturing hubs & logistics channels #SupplyChainOptimization#EcommerceStrategy#SocialMediaPromotion#MarketEntryStrategy#FactoryOperations#CostNegotiation#ProductSourcing#QualityControl#ChineseEcommercePlatforms #NewProductInnovation#SupplierManagement#PlatformSetup#IndustrialExpertise#StartupConsulting#ProductDevelopment

Looking for a 5-STAR eCommerce or SaaS Support Pro to elevate your customer experience and streamline operations? Let’s talk. With over 12 years of hands-on experience in eCommerce customer support, SaaS technical support, and virtual assistance, I specialize in delivering high-quality service that reduces churn, boosts retention, and drives customer loyalty. My Core Strengths: -Customer Support – Phone, Email, Chat (including escalation and retention) -SaaS Technical Support – Troubleshooting, onboarding, integrations -eCommerce Support – Order processing, refunds, product listings, ad strategy -Team & Operations Management – Task delegation, SOP creation, performance QA -CRM & Admin Systems – From Zendesk to Shopify, ClickUp, HubSpot, and more Notable Experience: -The Wall Street Journal (Dow Jones): Subscription management, retention, team leadership -Apple: Tier 1 Technical Support Advisor (email & chat) -JotForm: Ticket and forum support with HTML/CSS knowledge Tools & Platforms I Work With Daily: Shopify • WooCommerce • Magento • Gorgias • Freshdesk • Zendesk • ClickUp • Asana • Trello • Notion • Salesforce • HubSpot • Smartsheet • Jira • Pinterest Ads • Basic HTML/CSS • QA & canned response writing What I Deliver: -Smooth customer experiences that reduce cancellations and refunds -Clear, efficient team coordination and execution -Proactive solutions to support challenges and workflow issues -Professionalism and reliability you can count on Let's connect and see how I can help support and grow your business. I'm happy to jump on a quick call to learn more about your goals.

Most Shopify store owners don't fail because they lack products. They fail because their store was built wrong from the start- slow pages, weak product pages, no mobile optimization, and a theme that screams "template" instead of "brand." By the time they realize the conversions aren't coming, they've already burned money on ads sending traffic to a broken foundation.That's the part nobody warns you about when you start a dropshipping store. There's a better way to do this. A properly built Shopify dropshipping store isn't just a collection of products thrown onto a theme-it's a system. Every section, every button, every product page is engineered with one goal: turning visitors into buyers. When the foundation is right, everything else- the ads, the traffic, the email flows-actually works.That's exactly what I build. I specialize in Shopify dropshipping end-to-end, from the first pixel of your ecommerce store to the final checkout optimization that protects your conversions. As a Shopify developer I've helped clients launch, rebuild, and scale their dropshipping store using strategies grounded in real buyer psychology-not guesswork. Whether you need a clean Shopify store setup from scratch, a full store redesign to fix what's bleeding conversions, or a Shopify expert to troubleshoot and tighten up your existing build, I handle the technical execution so you can focus on growth. My product listing and product upload process goes beyond just adding items to a catalog. I write conversion-focused descriptions, set up variants cleanly, optimize for Shopify SEO, and structure collections in a way that guides customers toward purchase. Every product page I build is built to sell-with trust badges, mobile optimization, clear CTAs, and high-converting layouts that reduce bounce and push add-to-cart rates up. I've worked with AliExpress and CJ Dropshipping integrations, DSers automation, Spocket, and AutoDS, so your order fulfillment runs without constant manual intervention. For clients scaling into paid traffic, I set up Klaviyo email marketing flows-welcome series, abandoned cart, post-purchase-so no lead goes cold after leaving your store. I also handle Shopify theme customization using native Shopify tools, GemPages, and PageFly, and build with clean HTML, CSS, and Liquid when custom functionality is needed. 💡 SERVICES I OFFER: Full Shopify dropshipping store setup (general & niche stores) Shopify store redesign and conversion optimization Product listing, bulk product upload, and catalog organization Shopify theme customization (Dawn, Horizon, Prestige, Kalles & more) AliExpress / CJ Dropshipping / DSers / AutoDS integration Shopify SEO (on-page: titles, descriptions, alt text, collections) Klaviyo email marketing setup and automated flows Mobile optimization and page speed improvement Landing page and advertorial page builds (GemPages / PageFly) App integration (reviews, upsells, bundles, subscriptions, print on demand) Shopify store audit and growth strategy review 🔥 WHAT I DELIVER: Every project I take on has a clear outcome attached to it. Not "I'll set up your store" — but "your store will load fast, convert on mobile, and be ready for paid traffic by the deadline." I approach each Shopify developer engagement as a business problem first, and a technical task second. Clients typically see measurable improvements in add-to-cart rates, checkout completion, and mobile session quality within the first two weeks after a proper store setup or redesign. 🏪 WHO I WORK WITH: 🛍 New dropshippers launching their first Shopify store 📦 Existing store owners struggling with low conversions 👗 Fashion, beauty, home décor, and lifestyle brands 💊 Supplement and wellness ecommerce brands 🖨 Print-on-demand store builders 📈 Scaling stores moving to Shopify Plus or multi-channel 🧠 WHY CLIENTS KEEP COMING BACK: I don't disappear after delivery. I document what I build, explain what was done and why, and hand over a store you can actually manage. My communication is clear, my timelines are honest, and I flag issues before they become problems. I treat your dropshipping store like it's my own — because a store that performs well is the only outcome that makes this work worth doing. Send me a message and let's discuss your project — or invite me to your job and let's get started. 𝐀𝐑𝐄𝐀𝐒 𝐎𝐅 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄: Shopify Dropshipping|Shopify Store Setup|Shopify Developer|Shopify Expert|Dropshipping Store Build|Ecommerce Store Design|Product Listing & Upload|Shopify Theme Customization|Store Redesign|High-Converting Shopify Store|Shopify SEO|Mobile Optimization|Web Design|Shopify Apps & App Integration|Klaviyo Email Marketing|AliExpress Integration,CJ Dropshipping,DSers, AutoDS|Order Fulfillment Automation|Landing Page Design,GemPages, PageFly|Shopify Liquid, HTML & CSS|Print on Demand|Shopify Plus|TikTok Shop Setup|Inventory Management|Dropshipping Agent & Sourcing|Shopify Virtual Assistant.