A technologist with 16 years of experience in Salesforce Development and Administration, Business Analysis, and System Architecture. Experience includes Salesforce Field Services, Scheduler, CPQ, RevenueCloud, Order Management, CommerceCloud, ExperienceCloud (Communities/Portals), Education Data Architecture (EDA), NonProfitCloud (NPSP and NPC). I also have expertise with OOPS, APIs, OpenAI, ML, AI Agents, Salesforce Field Services (FSL), Salesforce NonProfit, Salesforce Apex Classes, Apex Triggers, Visualforce Pages, LWCs, In addition to Salesforce eco-System, also have experience with Microsoft Power Platform and Power BI. I am a technologist with experience in OOPS Development, Artificial Intelligence, Systems Integration. My experience includes: Salesforce Implementation Salesforce SalesCloud, ServiceCloud, Marketing Cloud, CPQ, Field Services (FSL) ServiceCloud NonProfit Cloud, EDA Flow Automation Apex Code Visualforce Advanced Excel and Excel VBA code Python WordPress Airtable iPaaS Platforms - Zapier, Make.com, n8n, and others Middleware ETL Solutions – Dell Boomi and IBM Cast Iron DocuSign Marketing Automation - HubSpot, Marketing Cloud, Marketo, Eloqua, Pardot, Constant Contact, Salesforce Marketing Cloud CPQ and Contract Automation – Salesforce CPQ, Conga CLM, Zuora Subscription Management Systems Integration System Architecture ERP Implementation MRP Implementation • 20+ years of experience in Information Technology. My experience includes Project Management, Functional Requirement Analysis, Business Process Enablement, Implementation, Development, Integration, Testing, and End User Support. • 20+ years of experience in Sales and Operations. My experience includes Application Engineering, Technical Sales, Project Management, Contract Negotiations, and Supply Chain Management.

𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 𝟰𝟲𝟬𝟬 𝗽𝗹𝘂𝘀 𝗵𝗼𝘂𝗿𝘀 𝗼𝗻 𝗨𝗽𝘄𝗼𝗿𝗸, 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝗼𝘃𝗲𝗿 𝟮𝟬𝟬𝗞 𝗶𝗻 𝘁𝗼𝘁𝗮𝗹 𝗲𝗮𝗿𝗻𝗶𝗻𝗴𝘀, 𝗮𝗻𝗱 𝘀𝗵𝗶𝗽𝗽𝗲𝗱 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝟳𝟬 𝗔𝗜 𝗮𝗻𝗱 𝗯𝗮𝗰𝗸𝗲𝗻𝗱 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝘁𝗵𝗮𝘁 𝗮𝗿𝗲 𝗮𝗰𝘁𝗶𝘃𝗲𝗹𝘆 𝗿𝘂𝗻𝗻𝗶𝗻𝗴 𝗶𝗻 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗲𝗻𝘃𝗶𝗿𝗼𝗻𝗺𝗲𝗻𝘁𝘀 𝗳𝗼𝗿 𝗦𝗮𝗮𝗦 𝗮𝗻𝗱 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗰𝗹𝗶𝗲𝗻𝘁𝘀. Today, many organizations are adopting Generative AI, yet most AI initiatives remain experimental. Systems work in demos but struggle under real traffic, unpredictable prompts, scaling demands, cost pressure, and security risks like prompt injection or data leakage. What businesses truly need is not just AI integration but stable architecture, evaluation pipelines, and secure deployment that aligns with business performance. That is where I provide value. I am 𝗗𝗮𝗻𝗶𝘀𝗵, a Senior AI and Backend Engineer focused on building production ready AI systems powered by LLMs, Retrieval Augmented Generation, and intelligent agent orchestration. My work is centered on reliability, measurable impact, structured testing, and scalable cloud architecture. 𝗛𝗼𝘄 𝗜 𝗗𝗲𝘀𝗶𝗴𝗻 𝗔𝗜 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 Every system I build is engineered for real world performance. ➤ Scalable LLM agent systems with tool and function calling ➤ Retrieval Augmented Generation pipelines using hybrid search ➤ Secure execution layers with prompt injection defense ➤ Structured evaluation frameworks and regression testing ➤ Observability with tracing, logging, and cost monitoring ➤ Low latency API design using FastAPI and async patterns ➤ Cloud native deployment optimized for performance and scale For RAG systems, I carefully design embedding workflows, chunk strategies, retrieval pipelines, vector storage architecture, and response validation layers to ensure high answer accuracy. For AI agents, I architect multi agent systems that integrate cleanly with CRMs, SaaS platforms, recruiter workflows, and enterprise automation systems while maintaining reliability and structured outputs. 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗙𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 With a background in Robotics and Computer Engineering, I approach AI systems as full stack infrastructure problems rather than isolated model integrations. 𝗢𝘃𝗲𝗿 𝘁𝗵𝗲 𝘆𝗲𝗮𝗿𝘀, 𝗜 𝗵𝗮𝘃𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱: ➤ Enterprise RAG knowledge assistants integrated with internal tools ➤ AI voice agents for recruiter outreach with SMS workflows ➤ Production LLM backends with evaluation and guardrails ➤ Secure document search and QA platforms ➤ CRM integrated AI automation systems ➤ Observability pipelines for large language model systems Each solution was built with logging, monitoring, structured testing, and cost optimization from day one. 𝗖𝗼𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 ➤ Generative AI architecture ➤ Large Language Model integration ➤ Retrieval Augmented Generation implementation ➤ LLM agent orchestration and workflow automation ➤ Prompt engineering and response validation ➤ LLM evaluation and quality assurance ➤ AI observability and telemetry integration ➤ Secure AI backend development ➤ API development with FastAPI ➤ Microservices and async architecture ➤ Vector database configuration and hybrid search 𝗥𝗲𝗰𝗲𝗻𝘁 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 I recently designed a scalable RAG system for a CRM lead generation platform that significantly improved response relevance and automated internal document retrieval using hybrid search and structured embeddings. Built an AI voice agent for recruiter outreach integrated with messaging automation that streamlined candidate engagement and automated screening logic. Architected an LLM platform with evaluation pipelines, structured logging, tracing, and performance monitoring to ensure consistent response quality under production workloads. Every project included testing layers, cost control logic, and optimized latency tuning. 𝗧𝗼𝗼𝗹𝘀 𝗮𝗻𝗱 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 ➤ Python, FastAPI, Node js, TypeScript ➤ LangChain, LLM agents, Generative AI systems ➤ Pinecone, Weaviate, Qdrant, OpenSearch Vector ➤ Amazon Web Services including Lambda and API Gateway ➤ Cloudflare Workers AI and edge deployments ➤ LangSmith, OpenTelemetry, PromptLayer ➤ OWASP aligned AI security practices 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 ➤ SaaS product teams building AI native platforms ➤ Enterprise automation initiatives ➤ Recruitment and HR technology platforms ➤ CRM and sales enablement systems ➤ Web3 and blockchain applications ➤ Knowledge management and internal search systems ➤ Data driven SaaS products ➤ Applied AI and robotics startups 𝗠𝗲𝘀𝘀𝗮𝗴𝗲 𝗺𝗲 𝘁𝗼 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝘆𝗼𝘂𝗿 𝘀𝘆𝘀𝘁𝗲𝗺 𝗱𝗲𝘀𝗶𝗴𝗻 𝗮𝗻𝗱 𝗿𝗼𝗮𝗱𝗺𝗮𝗽. 𝗜 𝗿𝗲𝘀𝗽𝗼𝗻𝗱 𝗾𝘂𝗶𝗰𝗸𝗹𝘆 𝗮𝗻𝗱 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵 𝗲𝘃𝗲𝗿𝘆 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗰𝗹𝗲𝗮𝗿 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗮𝗻𝗱 𝗺𝗲𝗮𝘀𝘂𝗿𝗮𝗯𝗹𝗲 𝗼𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀.

𝗦𝘁𝗶𝗹𝗹 𝘂𝘀𝗶𝗻𝗴 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗹𝗶𝗸𝗲 𝗮 𝗱𝗮𝘁𝗮𝗯𝗮𝘀𝗲 𝗶𝗻𝘀𝘁𝗲𝗮𝗱 𝗼𝗳 𝗮 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗲𝗻𝗴𝗶𝗻𝗲? That's exactly what I fix. 𝙏𝙤𝙥 𝙍𝙖𝙩𝙚𝙙 · 100% 𝙅𝙤𝙗 𝙎𝙪𝙘𝙘𝙚𝙨𝙨 · 𝙎𝙖𝙡𝙚𝙨𝙛𝙤𝙧𝙘𝙚 𝘾𝙚𝙧𝙩𝙞𝙛𝙞𝙚𝙙 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙤𝙧 · 𝙎𝙖𝙡𝙚𝙨𝙛𝙤𝙧𝙘𝙚 𝙊𝙛𝙛𝙞𝙘𝙞𝙖𝙡 𝙋𝙖𝙧𝙩𝙣𝙚𝙧 I'm Mariana, Salesforce consultant and founder of Palm Consulting, a certified Salesforce Partner. With 1,600+ hours and 28 projects completed on Upwork, I specialize in turning underperforming orgs into systems that generate real revenue. I work with US-based companies across Real Estate, SaaS, Nonprofits, E-commerce, and Professional Services. What they all had in common when they came to me: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝘄𝗮𝘀𝗻'𝘁 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝘄𝗵𝗮𝘁 𝗶𝘁 𝘀𝗵𝗼𝘂𝗹𝗱. 𝗧𝗵𝗮𝘁'𝘀 𝘄𝗵𝗮𝘁 𝗜 𝗳𝗶𝘅. No unnecessary complexity. No overengineering. Just systems your team actually uses. 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗼: 𝗔𝗴𝗲𝗻𝘁𝗳𝗼𝗿𝗰𝗲 & 𝗔𝗜 ▸ Agentforce setup, configuration, and Cloud architecture ▸ AI-powered lead qualification and opportunity routing ▸ Intelligent task automation and workflow triggers ▸ AI-driven alerts and decision logic inside your org 𝗦𝗹𝗮𝗰𝗸 + 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 ▸ Real-time deal alerts and pipeline notifications in Slack ▸ Approval workflows, renewal reminders, and task routing ▸ Slackbots for sales teams, ops teams, and managers ▸ Bidirectional sync between Salesforce records and Slack channels 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗖𝗼𝗿𝗲 𝗖𝗹𝗼𝘂𝗱𝘀 ▸ Sales Cloud: pipeline structure, lead automation, forecasting ▸ Service Cloud: case management, SLAs, ticketing systems ▸ Nonprofit Cloud (NPC): donor management, grants, program reporting ▸ Experience Cloud: portals, partner communities, self-service hubs ▸ Marketing Cloud: journeys, lead nurturing, segmentation 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻, 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 & 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 ▸ Full implementations from scratch: clean, documented, scalable ▸ Messy org audits and CRM re-architecture ▸ Flow Builder automation to eliminate repetitive manual work ▸ Data migrations from spreadsheets, HubSpot, Zoho, or any legacy CRM ▸ Third-party integrations: Stripe, QuickBooks, Mailchimp, Zapier, Google ▸ Executive dashboards and reports your leadership will actually open 𝗪𝗵𝗮𝘁 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗴𝗲𝘁: ▸ A Salesforce org built around how your team actually works, not a generic setup they ignore ▸ Pipelines that move leads forward automatically, not manually ▸ Full visibility for managers without chasing down reports ▸ Hours per week back for your sales and ops teams ▸ A system that grows with your business, not one you'll need to rebuild in 12 months One client booked a 30-minute consultation and turned it into a year-long engagement. That's the kind of work I'm here to do. If you're investing in 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲, 𝗔𝗴𝗲𝗻𝘁𝗳𝗼𝗿𝗰𝗲, 𝗼𝗿 𝗔𝗜 and not seeing results, I can tell you exactly what's in the way. ▸ 𝘽𝙤𝙤𝙠 𝙖 30-𝙢𝙞𝙣𝙪𝙩𝙚 𝙎𝙖𝙡𝙚𝙨𝙛𝙤𝙧𝙘𝙚 𝘼𝙪𝙙𝙞𝙩. 𝙄'𝙡𝙡 𝙧𝙚𝙫𝙞𝙚𝙬 𝙮𝙤𝙪𝙧 𝙤𝙧𝙜 𝙖𝙣𝙙 𝙜𝙞𝙫𝙚 𝙮𝙤𝙪 𝙖 𝙘𝙡𝙚𝙖𝙧, 𝙥𝙧𝙞𝙤𝙧𝙞𝙩𝙞𝙯𝙚𝙙 𝙖𝙘𝙩𝙞𝙤𝙣 𝙥𝙡𝙖𝙣. 𝙉𝙤 𝙥𝙞𝙩𝙘𝙝. 𝙅𝙪𝙨𝙩 𝙖𝙣𝙨𝙬𝙚𝙧𝙨.

My name is Cameron O'Brien and I am a hands-on fractional CTO for companies betting on voice AI. Most companies making that bet have nobody who owns the technical side. The founder is selling. The operations lead already has a full-time job. The platform demo looked great. Then it hits production and nobody is accountable. That is the job I take. I make the architecture calls, pick the platforms and vendors, and do the building myself. My name goes on the outcome. Hear my work before you message me: (423) 219-1131. The agent that answers runs on one of the stacks I deploy for clients: a custom pipeline on Google Cloud with self-hosted speech models and Twilio telephony. ---------- A recent example: Boost Health Insurance runs 10,000 to 20,000 calls a day. An enthusiastic, semi-technical COO had brought in voice AI and gotten stuck where most companies do: a great-sounding web demo that fell apart on real phone calls. Latency was over a second, callers were hanging up, and the focus had drifted to how the voice sounded instead of how the calls performed. I started by verifying their numbers, and found that 67% of the transfers their platform reported as successful were actually voicemails. No one had caught it. From there I fixed what the data showed. I rebuilt voicemail detection, then moved them to a platform with answering-machine detection at the telephony layer, so it can reliably tell a human from a machine. I built them a self-improving agentic dialer: an AI agent writes challenger scripts from call outcomes, tests them head to head with Bayesian A/B testing, and shifts call volume to the winner on its own. Their sales team runs on a legacy ViciDial system that couldn't accept clean transfers from the AI, so I built an Asterisk SIP bridge that connects modern voice AI to legacy telephony, passing each caller's number through intact so their dialer routes it correctly. I also negotiated a HIPAA agreement with the platform vendor that is normally reserved for $160K enterprise contracts. From their review: "We ended up doubling our transfer rate ahead of target... He communicates clearly, gives helpful context around any issue that comes up, responds quickly, and stays solutions-focused." ---------- What I take ownership of: • Platform selection. Bland, Retell, Vapi, or fully custom (Pipecat, Deepgram, Twilio, GCP). • Making it work in production. Latency, transfer validation, voicemail detection, A/B testing, live reporting. • The systems around the agent. Multi-tenant logins, dashboards, admin panels, CRM integrations, call analytics. • HIPAA. I negotiate and lock in the BAAs your deployment needs. • The build itself. I write the code and stand behind what ships. A recent advisory example: the team building Foundry, a job management platform for home-service contractors, brought me in to scope where AI added real value and where simpler rules-based structure was the better call. From their review: "His guidance reduced build risk, clarified MVP priorities, and helped our team move faster with more confidence. He's sharp, pragmatic, and focused on shipping cleanly rather than over-engineering." I work on monthly retainers, with scope ranging from advisory alone to embedded hands-on implementation and ownership. Over-engineering happens when the builder has only ever seen the technical side. I spent 15 years managing client relationships before I learned to code, so I see both the business problem and the system that solves it. The implementation I recommend comes from your call volume, your economics, and the systems you already run. Sometimes that means a managed platform configured well. Sometimes it means custom infrastructure you own. I will walk you through that decision, and then I will build the version your business calls for. I take a limited number of engagements at a time. If voice AI matters to your business and nobody owns the technical side, book a consultation. One hour, and you will leave knowing where your build stands and what to do next.

I build B2B automation designed to run reliably in production. The focus is not just getting something working once, but building systems that keep operating when APIs change, edge cases appear, or webhooks fail silently. My work is on Narratize, an AI-powered Product Intelligence Platform used by Boeing, Hearst, and Kao for enterprise R&D teams. Backed by HearstLab and MIT CSAIL. 46% faster development cycles, 9 hours saved per engineer per week. I architected the multi-agent systems and automation infrastructure underneath. Recent client work: SupChains: Production n8n pipelines on self-hosted Hetzner. Dual-instance Docker, queue management, webhook orchestration, execution logging across the full supply chain operation. From the founder: "I am very happy about your work, professionalism, and follow-up. Thank you so much for your support and I trust you will support us further." Nicolas V., Founder, SupChains. AI-powered outbound pipelines: Apollo to Claude API to Instantly to HubSpot. Claude qualifies and enriches every lead before it hits the funnel. Only high-fit prospects get personalized outreach and CRM routing. Zero manual handoff. What I build: Multi-agent AI systems. Specialized agents for lead scoring, document processing, decision routing, and end-to-end task execution. Structured outputs, schema validation, observability from day one. Workflow automation. Sales pipelines, customer onboarding, billing reconciliation, internal approvals, cross-platform sync. Event-driven. Built to survive rate limits and API changes. Document intelligence. Automated extraction, classification, and routing of contracts, invoices, and reports across variable formats at volume. AI integration layer. One orchestration layer reading from, writing to, and coordinating across every platform in your stack. Replaces the fragmented point-to-point integrations most teams accumulate over time. Stack: Claude API, LangChain, LangGraph, n8n, Make, Zapier, FastAPI, Next.js, Python, PostgreSQL, Supabase, Airtable, Apollo, HubSpot, Instantly, Retell AI, VAPI, Docker. Every engagement ships with architecture documentation, error handling, monitoring, and knowledge transfer. You own everything I build. No black boxes. No vendor lock-in. Invite me to your job with a brief on your current pain or stack. I'll send back a system design sketch before the call. -------------------- SKILLS & TAGS Claude AI | Claude API | AI Agents | Agentic AI | Multi Agent Systems | LLM Agents | AI Automation | Workflow Automation | Business Process Automation | n8n | Make | Zapier | LangGraph | MCP | Model Context Protocol | OpenAI API | RAG | AI Integration | Intelligent Automation | AI Consulting | LLM Automation | AI Workflows | Process Automation | AI Workflow Automation

Welcome to my Upwork profile! I am a seasoned professional specializing in MS Dynamics, Power Apps, Power BI, Power Automate, and SharePoint with 14 years of hands-on experience. I enjoy helping businesses streamline their processes, boost efficiency, and achieve their goals through cutting-edge Microsoft technologies. Why Choose Me: - Proven expertise in designing, implementing, and maintaining MS Dynamics solutions tailored to meet specific business needs. - Extensive experience in developing custom Power Apps, enabling organizations to digitize and optimize their workflows. - Proficient in creating insightful dashboards and reports using Power BI, empowering decision-makers with data-driven insights. - Automation wizard with Power Automate, ensuring seamless integration and efficient business processes. - In-depth knowledge of SharePoint, from setup and configuration to customized solutions for collaboration and document management. Services: I provide a comprehensive range of services, including: MS Dynamics Implementation and Customization Power Apps Development and Deployment Power BI Dashboard Design and Reporting Power Automate Workflow Automation SharePoint Consultation and Customization Let's Collaborate: If you are seeking a dedicated professional to enhance your business processes through MS Dynamics, Power Apps, Power BI, Power Automate, or SharePoint, look no further. I am ready to discuss how my expertise can contribute to the success of your project. Let's connect and transform your business together!

🔥🌟 Top Rated Plus & Expert-Vetted Automation and CRM Specialist ⧗ 👋 2,000+ Automations Built Are you ready to streamline your operations with cutting-edge automation and data strategy? I specialize in building scalable systems using Monday.com, HubSpot, Make.com, Zapier, n8n, Clay, ClickUp, and GTM tools—with AI-powered workflows baked in. 💫 Why Work with Me ✅ Automation Expert: Over 2,000 automations built across CRM, ops, and GTM systems 📊 Data-Driven: I turn raw data into strategy and execution 🌟 Client-Focused: I tailor every build to your exact goals 🔍 Detail-Oriented: Clean logic, no guesswork 🚀 Proven Results: Fast delivery, measurable outcomes 🛠 Expertise & Services 1️⃣ Monday.com Mastery: Custom boards, CRM builds, workflows, and dashboards 2️⃣ HubSpot CRM Optimization: Pipelines, workflows, reporting, and integrations 3️⃣ Make.com & Zapier: Seamless cross-tool automation 4️⃣ n8n & Clay: Smart outbound, enrichment, and custom workflow building 5️⃣ ClickUp Systems: Project and process automation 6️⃣ AI Automation: Claygent, ChatGPT, Claude for tailored messaging and logic 7️⃣ Custom Coding: Tailored backend logic and integrations 8️⃣ GTM & Analytics Setup: Event tracking and revenue attribution 🔗 Let’s Work Together If you’re serious about scaling with automation, let’s connect and turn your vision into execution.

*DUE TO A HIGH VOLUME OF INVITES, PLEASE MESSAGE ME DIRECTLY FROM MY PROFILE FOR THE FASTEST RESPONSE.* I'm a long-standing Top Rated Plus freelancer with a 100% Job Success Score specializing in CRM architecture, automation, integrations, and scalable digital systems. HubSpot Certified (x6) with hands-on experience with HubSpot, Salesforce, Zapier, Webflow, WordPress, Apollo, Intercom, and custom workflow ecosystems. I help businesses eliminate disconnected systems, automate repetitive operations, and create customer experiences that actually convert. My work combines technical implementation with systems thinking while building environments where marketing, sales, support, and operations work together instead of in silos. Core specialties include: • CRM implementation, optimization, and administration • Platform integrations and lead routing • Workflow automation (Zapier, Make, APIs, webhooks, native CRM automation) • RevOps systems and operational process design • CRM cleanup, auditing, and data integrity management • Landing pages, websites, and frontend development (HubSpot CMS, Webflow, WordPress, Wix) • Asset design (web design), graphic design, design optimization for lead generating • Conversion-focused email systems, drip campaigns, and lifecycle automation • Omni-channel support systems, chatbot implementation, and platform integrations • API integrations and custom automation architecture Select project experience: • Designed and implemented a global Salesforce + HubSpot lead routing ecosystem with automated multi-region workflows and bi-directional data syncs, significantly reducing manual operational overhead. • Built a 55+ step AI-assisted support chatbot connected to a customer portal, complete with knowledge base restructuring, automated ticket routing, and support workflow automation. • Improved the health score of a 40,000-contact HubSpot account from 4 to 7 through CRM auditing, deliverability optimization, email verification systems, and long-term data hygiene safeguards. • Developed full RevOps ecosystems including Apollo implementation, lifecycle automation, lead capture systems, automated marketing workflows, and conversion-focused operational architecture. • Led a Salesforce migration of 22,000 leasing records with zero data loss and implemented a PLAID integration that reduced approval turnaround times from several days to near-instant processing. • Built and maintained multi-platform digital ecosystems connecting HubSpot, Webflow, Intercom, Shopify, Slack, Box, Calendly, and other operational platforms into centralized systems designed to scale cleanly over time. Whether your business is growing faster than your systems can keep up with, or if you're starting fresh and want to make sure you're laying the groundwork for controlled growth - I can help with that.

🏅 Top Rated Plus (Top 3%) | 🔥 Stape Partner 🔥 Fixed Tracking for 500+ Businesses & 25+ Agencies Struggling to connect your CRM, Ads, & Analytics to accurately track leads, calls, messages and real revenue across your entire funnel? You’re not alone — most lead generation businesses lose a significant portion of their conversion data before it’s even reported. Let’s fix this properly ✅ I am Zubayer, a Marketing Attribution, Conversion Tracking & Server-Side Tracking Specialist. I specialize in building advanced tracking and attribution systems for lead generation businesses, helping companies and marketing agencies build and optimize full-funnel tracking — from click to qualified lead to closed deal. This includes server-side tracking, offline conversion tracking, Call Tracking & Conversation Tracking, cross-domain tracking, and attribution fixing across CRM systems, Call & Messages tracking tools, Booking platforms, and multi-source lead capture environments. I ensure accurate data collection and attribution across: ✅ Google Ads ✅ Google Analytics 4 (GA4) ✅ Microsoft Ads ✅ Meta Ads ✅ TikTok Ads ✅ Snapchat Ads ✅ LinkedIn Ads ✅ X (Twitter) Ads ✅ Reddit Ads ► My goal is to help you track actual revenue and qualified leads across your entire funnel—so you can scale based on real performance, not guesswork. 👉 Invite me if you want accurate, revenue-level tracking—not just basic conversion data 🎯 What I Specialize In ⚡ Full Funnel Tracking (Click → Lead → Qualified → Closed Deal) ⚡ Server-Side Tracking (Stape io & Google Cloud) ⚡ Enhanced Conversions for Leads (First-Party Data) ⚡ Offline Conversion Tracking ⚡ Lead Funnel Tracking (Call, Message, Form & Booking) ⚡ Dynamic Number Insertion (DNI) ⚡ Conversation Tracking (WhatsApp, Chatbots & Messaging Platforms) ⚡ iFrame & Third-Party Booking Tracking ⚡ Cross-Domain & External Platform Tracking ⚡ Tracking Audits, Debugging & Optimization 🏆 Certifications: ☑ Google Tag Manager Fundamentals ☑ Google Analytics Individual Qualification ☑ Google Ads Measurement Certification ☑ Google Search Ads 🎯 My Dedicated Expertise in Ads & Analytics Platforms: ✅ CRM & Marketing Automation: ⚡ CRM Integration with Websites, Forms & Booking Systems ⚡ Pipeline Setup (Lead → Qualified → Closed Deal) ⚡ Conversion-Focused Landing Pages & Lead Funnel Setup ⚡ Automation Workflows (Lead Routing, Follow-ups) ⚡ Webhook, API & Zapier/Make Automation Setup ⚡ Lead Source & Attribution Mapping Across CRM ⚡ CRM to Ads Offline Conversion Import (Leads, Calls & Revenue) ⚡ First-Party Data Collection & Activation ⚡ Unified Data Flow Across CRM, Ads & Analytics Platforms ✅ Google Tag Manager (GTM): ⚡ GTM Audits, Troubleshooting & Debugging ⚡ Data Layer Architecture & Implementation ⚡ Advanced Tags, Triggers & Variables (JavaScript, DOM, Regex) ⚡ Custom GTM Loader & Script Optimization ⚡ Cookie Keeper & First-Party Data Persistence Strategies ⚡ Conversion API & Webhook Integration ⚡ First-Party Data Tracking & User-Provided Data (PII) Handling ⚡ Server-Side Tracking (Web + Server Container) ⚡ Google Tag Gateway Setup (via Cloudflare) ⚡ iFrame, Call & Message Tracking ⚡ Third-Party Booking & External Platform Tracking ⚡ CMP Integration & Consent Mode V2 ✅ Google Ads & Microsoft Ads Conversion Tracking: ⚡ Conversion Setup, Testing & Debugging ⚡ Full Funnel Tracking (Click → Lead → Qualified → Closed Deal & Revenue) ⚡ Google Ads Offline Conversion Tracking ⚡ Enhanced Conversions for Leads (User-Provided Data / PII) ⚡ Server-Side Tracking ⚡ GCLID protection (Safari 26 update) ⚡ Form Submission, Call, Message, Subscription & Booking Event Tracking ⚡ Remarketing Tag Setup ✅ Google Analytics 4 (GA4): ⚡ GA4 Setup, Configuration & Audits ⚡ Event, Key Event & Audience Setup ⚡ Server-Side Tracking ⚡ Lead Funnel Tracking ⚡ Subscription & Membership Tracking ⚡ Cross-Domain & External Platform Tracking ⚡ SaaS Conversion Tracking ⚡ Funnel Visualization & Attribution Analysis ✅ Meta/TikTok / Snapchat Pixel & Conversion API (CAPI): ⚡ Meta Pixel & Conversion API (CAPI) Integration ⚡ Snapchat Pixel & CAPI Integration ⚡ TikTok Pixel & Event API Setup ⚡ LinkedIn Pixel & Conversion API (CAPI) Integration ⚡ X (Twitter), Reddit Pixel & CAPI Integration ⚡ Offline Conversion Tracking ⚡ Custom Events Setup ⚡ Server-Side Tracking (GTM + Stape/Google Cloud) ⚡ Event Match Quality Optimization 🎯 Platforms I Work With: ✅ CRM & AI/Marketing Automation: ⚡ HubSpot ⚡ GoHighLevel (GHL) ⚡ Zoho ⚡ Pipedrive ⚡ Salesforce ⚡ Airtable ⚡ Close ⚡ Kommo CRM ⚡ WhatConverts ⚡ Zapier ⚡ Make ✅ Funnels: ⚡ ClickFunnels ⚡ Unbounce ⚡ Bubble ⚡ Leadpages ✅ CMS & Websites: ⚡ WordPress ⚡ Squarespace ⚡ Wix ⚡ Custom Websites ✅ Booking: ⚡ Calendly ⚡ Acuity ⚡ Bookeo ⚡ Breely ⚡ Eventbrite ⚡ Circle Why me 🆕 100% Manual & Accurate Tracking 🆕 Privacy-Compliant & Reliable Setup 🆕 Proven with 500+ Businesses & Agencies Let’s fix your tracking and give you clear, revenue-level data you can scale with. 💬 Message me to discuss your setup.

Business Systems Architect, Zoho Solution Architect, and Full-Stack Developer with 14+ years of experience designing cloud-based business systems, AI-powered automation, and custom enterprise applications. I help organizations streamline operations through business process design, system architecture, workflow automation, and scalable software solutions. Specialized in Zoho One, Zoho Creator, Zoho CRM, Zoho Books, Zoho Analytics, cloud architecture, AI automation, and third-party integrations. Experienced in designing CRM platforms, customer portals, payroll systems, field service management, inventory management, property management, and custom SaaS applications. Strong technical background in JavaScript, Node.js, PHP, Laravel, MySQL, AWS, REST APIs, web development, and mobile application development, delivering secure, scalable, and maintainable solutions from architecture through implementation. Currently serving as Managing Partner of Initiated IT Solutions, delivering digital transformation projects for clients across real estate, healthcare, construction, property management, financial services, and professional services. Passionate about transforming complex business challenges into intelligent, automated systems that improve efficiency, visibility, and long-term business growth.