I am a seasoned healthcare executive with over 15 years of experience transforming medical practices into profitable, scalable businesses. As a proven CEO and strategic growth leader, I specialize in executive leadership, operational excellence, and revenue generation—skills I’ve honed while growing a group of medical practices from a single clinic to five locations, boosting annual revenue from $300K to $20M. With an MBA concentrating in Healthcare Management and a clinical background, I bring a unique blend of business acumen and industry expertise to every project. • Business Writing & Analysis: I excel at crafting clear, compelling strategies and reports, leveraging my experience with financial oversight, data-driven performance management, and regulatory compliance (Medicare, OSHA, insurance). Whether you need a business plan, market analysis, or operational framework, I deliver actionable insights tailored to your goals. • Coaching & Consulting: As a fractional executive (CEO, COO, VP of Strategy, or Growth Advisor), I guide healthcare organizations, PE-backed groups, digital health companies, and startups through scaling challenges. My strengths include multisite management, team building, technology integration, and new market penetration—backed by a track record of driving measurable growth. • Client-Centered Approach: I thrive on collaborating with clients to solve complex problems, from staff development to marketing strategy, ensuring alignment with your vision and compliance needs. I have experience consulting most medical specialties from neurology, orthopedic, physical medicine, anesthesia, chiropractic, physical therapy and more. Currently based in Summerville, SC, I’m available for remote, fractional opportunities where I can apply my expertise to help your business thrive. Let’s connect to discuss how I can support your success!

- I build the automations your business runs on. Not simple Zaps. Actual systems. - If your CRM, email platform, support tools, or project systems are not talking to each other the right way, I fix that. I design end to end workflows using n8n, Make.com, HubSpot, GoHighLevel, and AI to remove manual work and create a clean, reliable process. What I build ⚙️ • CRM automations with n8n, Make, HubSpot, GoHighLevel, Pipedrive, Close • Webhook ingestion and multi stage data pipelines • AI driven workflows for analysis, routing, writing, and scoring • Scrapers and enrichment flows • Bi directional CRM and marketing syncs • Custom API integrations and cloud function logic • Enterprise style error handling, dedupe logic, and reporting Recent projects 🚀 • n8n pipeline for multi source webhook ingestion and GPT classification • HubSpot and ActiveCampaign sync with automated deal progression • Pipedrive workflow with Slack alerts, deal validation, and scraping • Paylidify Phase 2: Full ingestion system with dedupe, tagging, Sheets mapping, and handoff • Google Sheets GPT scoring engine for Upwork proposals • Custom Vercel API endpoints for automation logic Why clients choose me ⭐ • 100 percent Job Success Score • Top Rated • Make.com Advanced Certified • 20 years as CTO with real system architecture background • I design workflows so your team does not have to maintain chaos How I work 🧩 Call to understand your system Blueprint showing exactly what needs to happen Build with testing and error handling Documentation so your team can manage it If you want your CRM, email, marketing, support, and data tools to work together without manual effort, message me and I will tell you exactly how I would build it.

I work with small to mid-size law firms (1-50 attorneys) on legal operations, business infrastructure, workflow design, technology implementation, and AI strategy. I have built a proprietary diagnostic that audits a firm across People, Process, and Technology/Data, scores where you are today, and maps a prioritized path forward. 15+ years in the legal industry spanning paralegal work, business development, legal technology, and legal operations across personal injury, insurance defense, family law, estate planning, and litigation. I have held every role inside a law firm except attorney. That means I understand the business side of running a firm, not just the legal side. I am the founder of Gaia Allies, a consultancy built for law firms navigating growth, operational transformation, and AI adoption. I hold a paralegal certificate, am pursuing a graduate degree at Harvard, and am a member of Harvard Innovation Labs, Women Defining AI, and the Corporate Legal Operations Consortium (CLOC). What I help firms with: 🔹Building the operational infrastructure that lets a firm scale without adding headcount 🔹Designing business development and client intake systems that convert and retain 🔹Optimizing workflows across the full case lifecycle from first call through resolution 🔹Auditing and improving how firms use their existing technology stack 🔹Creating SOPs, process documentation, and quality control systems 🔹Training attorneys and support staff on tools they are paying for but underutilizing 🔹Evaluating and implementing new technology including AI tools where they make sense 🔹Serving as a fractional COO or Chief AI Officer for firms that need ongoing leadership ✳️New to Upwork. Not New to the Work While I am new to Upwork, I bring a long track record of success and multiple legal-industry recommendations from attorneys, general counsel, and firm leaders who can speak to my work. My résumé and references are available upon request. Looking forward, Amy

🏵 Operations partner that thinks like a co-founder Top-Rated | Expert in ClickUp, Workflow Automation & Remote Ops Strategy 🧩 (Available for onboarding in July 2026) Think organized chaos turned into smooth, scalable systems, with behavioral operations and team psychology baked into every workflow. 🧠 Operations frameworks that help founders delegate, automate, and finally reclaim their time ✅ Proud to be among Upwork’s top-rated Ops & Workflow Strategists Why 60+ founders have trusted me with their operations: - Built full-stack ClickUp systems for real estate, SaaS, tech, and investment teams - Created automation-powered workflows that eliminate bottlenecks and wasted time - Designed onboarding-to-delivery pipelines that boost team clarity and output - Strategic systems that go beyond setup, they actually get used Credibility. ✔️ Trusted by 6- and 7-figure businesses across U.S., U.K., and MENA ✔️ Real-world experience with Zapier, Slack, Airtable, Notion & GHL ✔️ Team-wide SOP libraries, dashboards & async workflows ✔️ Communication as clear as the systems I build 💬 Client Feedback: (Recent Review from an Investment Platform Founder) “Aamna didn’t just help with ClickUp, she transformed how our team operates. Her strategic mind and execution skills are unmatched. I actually feel in control again.” My Philosophy: Clarity Scales. Chaos Costs. ⚙️ I believe in modern operations that feel simple, flow naturally, and scale fast. My systems help teams thrive, without daily micromanagement or tool fatigue. 📩 Ready to offload operations and scale with confidence? Let’s make your business run like a machine, so you don’t have to. 📅 Availability: 1 Slot Open for July 2026

Hi, I’m Dominic Banguis, a Fractional CMO, AI-Growth Marketer for B2B SaaS and Tech Startups, and Startup Marketing Mentor. I bring 18 years of hands-on international marketing experience, working with startup founders, SaaS companies, fintech, Web3, eCommerce businesses, and marketing agencies across the US, Europe, Asia, and Australia. I am a Hootsuite Brand Ambassador for Asia and the Co-Creator of the Product Market Fit Canvas, a framework used by startup founders to validate ideas and accelerate go-to-market execution. Over the years, I have helped companies: - Build and execute go-to-market strategies - Generate qualified B2B leads - Scale acquisition using full-funnel growth systems - Implement marketing automation and analytics - Move from early traction to scalable growth What I Specialize In I work as a full-stack growth partner, covering both strategy and execution. Core Expertise - Fractional CMO and Growth Leadership - B2B SaaS and Tech Go-To-Market Strategy - Startup Marketing and Customer Development - Full Funnel Growth using AARRR framework - Marketing Automation and CRM systems - Performance Marketing and Analytics - AI-assisted marketing workflows Skills and Experience - Marketing Strategy and Growth Leadership (18 years) - SEO and Organic Growth (18 years) - Content and Inbound Marketing (18 years) - Email Marketing and Lead Nurturing (18 years) - HubSpot Marketing Automation (11 years) - B2B Lead Generation (15 years) - Social Media Marketing (11 years) - Google Ads and PPC (9 years) - Meta Ads including Facebook and Instagram (9 years) - LinkedIn Ads (6 years) - Twitter Ads (3 years) - GoHighLevel Automation and CRM (3 years) - AI Prompt Engineering using ChatGPT and Google Gemini (3 years) Technical Background In addition to marketing, I also have a strong technical foundation. - Web Development using HTML, CSS, SQL, and PHP - Website development and management using WordPress, Shopify, WooCommerce, and Volusion - Strong collaboration with developers, designers, and data teams This allows me to bridge strategy, marketing execution, and technical implementation without friction. How I Work With Clients - Clear goals and measurable KPIs - Strong focus on ROI and business outcomes - Strategic thinking combined with hands-on execution - Founder-level ownership and accountability - Remote-first, async-friendly, and highly structured communication If you are a startup founder, SaaS company, or agency looking for a senior marketing partner who can think strategically and execute at speed, I would be happy to help. Let’s connect and see if this is a good fit.

🚀 Fractional Ecommerce CFO | Shopify CFO | Amazon CFO | DTC CFO | SaaS CFO | COO | Controller | FP&A Expert I help Ecommerce, DTC, and SaaS founders scale profitably through better financial visibility, cash flow forecasting, inventory planning, and data-driven decision making. Over the past 10+ years, I have worked with 20+ Ecommerce, DTC, and SaaS companies generating between $500K and $50M+ in annual revenue across Shopify, Amazon, TikTok Shop, Etsy, WooCommerce, and multi-channel businesses. ━━━━━━━━━━━━━━━━━━ WHO I HELP ━━━━━━━━━━━━━━━━━━ ✔ Shopify Brands ✔ Amazon Sellers & Aggregators ✔ DTC Ecommerce Businesses ✔ Multi-Channel Retail Brands ✔ Subscription & SaaS Companies ✔ Founder-Led Businesses ✔ Companies Generating $500K–$50M+ Revenue ━━━━━━━━━━━━━━━━━━ FRACTIONAL CFO SERVICES ━━━━━━━━━━━━━━━━━━ 📊 Ecommerce Financial Management • Accrual-Based Ecommerce P&L • SKU-Level Profitability Analysis • ASIN-Level Profitability Analysis • Gross Margin & Contribution Margin Analysis • Financial Reporting & Board Reporting • Monthly CFO Reporting Packages 💰 Cash Flow Forecasting & Planning • 13-Week Cash Flow Forecasting • Cash Conversion Cycle Analysis • Working Capital Management • Scenario Planning & Financial Modeling • Liquidity Planning • Growth Financing Preparation 📦 Inventory & Supply Chain Finance • Inventory Forecasting • Inventory Cash Flow Planning • Inventory Turn Analysis • Reorder Point Optimization • Purchase Planning • Inventory Aging & Dead Stock Analysis 📈 Ecommerce KPI Dashboards • CAC (Customer Acquisition Cost) • ROAS (Return on Ad Spend) • MER (Marketing Efficiency Ratio) • LTV (Lifetime Value) • Contribution Margin • Inventory Turnover • Cash Burn & Runway • Operating Cash Flow ━━━━━━━━━━━━━━━━━━ CONTROLLER & FP&A SERVICES ━━━━━━━━━━━━━━━━━━ ✔ Budgeting & Forecasting ✔ Financial Planning & Analysis (FP&A) ✔ Variance Analysis ✔ Strategic Financial Planning ✔ Management Reporting ✔ Profitability Analysis ✔ Cost Control & Expense Management ✔ Business Performance Dashboards ━━━━━━━━━━━━━━━━━━ COO & STRATEGIC OPERATIONS SUPPORT ━━━━━━━━━━━━━━━━━━ • Operational KPI Tracking • Growth Strategy Support • Process Optimization • Team Performance Reporting • Executive Decision Support • Scaling & Expansion Planning ━━━━━━━━━━━━━━━━━━ TOOLS & SYSTEMS ━━━━━━━━━━━━━━━━━━ ✔ QuickBooks Online (QBO) ✔ Xero ✔ Triple Whale ✔ Shopify Analytics ✔ Amazon Seller Central ✔ Excel & Google Sheets ✔ Power BI ✔ Looker Studio ✔ ProfitBooster AI ✔ EcomScaleAI ━━━━━━━━━━━━━━━━━━ RESULTS MY CLIENTS ACHIEVE ━━━━━━━━━━━━━━━━━━ ✅ Improved Cash Flow Visibility ✅ Better Inventory Purchasing Decisions ✅ Increased Profitability Through SKU-Level Analysis ✅ Reduced Cash Shortages ✅ Improved Working Capital Efficiency ✅ Better Marketing Spend Decisions ✅ CFO-Level Insights Without Hiring a Full-Time CFO ━━━━━━━━━━━━━━━━━━ WHY WORK WITH ME? ━━━━━━━━━━━━━━━━━━ • 10+ Years in Ecommerce Finance • Experience Across Shopify, Amazon, TikTok Shop, Etsy & WooCommerce • Worked with Brands from $500K to $50M+ Revenue • Fractional CFO, COO, Controller & FP&A Expertise • Founder-Friendly Reporting • Strategic Partner, Not Just a Bookkeeper • Offshore Cost Advantage with Enterprise-Level Quality ━━━━━━━━━━━━━━━━━━ START WITH A CASH FLOW & PROFITABILITY AUDIT ━━━━━━━━━━━━━━━━━━ Before any long-term engagement, I offer a comprehensive Ecommerce Financial Health Audit where I review: ✔ Cash Flow Position ✔ Profitability Drivers ✔ Inventory Risks ✔ Working Capital Efficiency ✔ Growth Opportunities You'll receive actionable recommendations and a roadmap to improve profitability and cash flow. 📩 Send me a message to discuss your Ecommerce, DTC, Amazon, Shopify, or SaaS business and let's build a financial system that supports profitable growth.

I’m a data-driven Chief Operations Officer (COO) with a proven track record of helping businesses scale, align their teams, and increase profits by creating streamlined systems and processes. I thrive in fast-paced environments where CEOs and founders need to shift from working in their business to focusing on growth. My expertise spans multiple industries, including SaaS, PR/Marketing, Business Coaching, Real Estate, and more. With over 12 businesses served and $1M+ in profit increases generated, I specialize in turning vision into reality by optimizing internal processes, enhancing team performance, and ensuring customer satisfaction—all while keeping a firm eye on profitability. Key Achievements ✅ $1M+ in Profit Growth: Partnered with 12+ businesses to implement operational and strategic improvements, resulting in a combined profit increase of over $1M. ✅ 150+ Clients Onboarded Successfully: Developed seamless client and team onboarding processes across various industries, reducing friction and improving retention. ✅ Expansion & Revenue Success: Led a multi-location expansion that increased a client’s revenue by $475K within just 8 months. ✅ Team Alignment & Retention: Created hiring processes that resulted in low turnover and high team morale while supporting individual professional growth. ✅ Process Automation & Efficiency: Automated key processes that minimized human error, improved productivity, and increased operational efficiency. Services I Offer ➡️ Business Strategy & Innovation ➡️ Translating CEO vision into actionable plans ➡️ Profit forecasting and budget creation ➡️ Contract review and vendor management ➡️ People Management & Team Development ➡️ Onboarding clients and team members ➡️ Building high-performing teams and improving retention. ➡️ Performance improvement and career development coaching ➡️ Processes, Planning & Project Management ➡️ Creating scalable systems that align teams ➡️ Automating processes to reduce human error ➡️ Managing cross-functional teams and new initiatives ➡️ Client Relations & Customer Retention ➡️ Implementing standards for customer care and retention ➡️ Designing processes to handle feedback and improve satisfaction Tools & Platforms I Master Project Management: Asana, ClickUp, Slack, Zoom, ClickUp Automation & Systems: Zapier, Gusto, Mighty Networks Marketing & CRM: Mailchimp, MailerLite, Canva, Kit, Honeybook, Dubsado E-commerce & Client Portals: Shopify Why Upwork Doesn’t Tell the Whole Story Sure, I might not have a ton of Upwork reviews (yet), but I’ve spent the last decade transforming businesses behind the scenes—boosting profits, aligning teams, and building sustainable systems. My clients don’t just survive high growth, they thrive. If you’re ready to align your business and take things to the next level, let’s connect. Industries I’ve Worked In ~SaaS & Tech ~PR/Marketing Agencies ~Business Coaching & Consulting ~Real Estate & Finance ~Health & Wellness ~Beauty & Hospitality ~Construction & Service-Based Industries Let’s Align Your Business for Growth Ready to move your business from chaos to clarity? I’m here to create sustainable systems that drive revenue, streamline operations, and set your business up for long-term success.

If your books are behind, your QBO is a mess, or you're not sure your numbers are actually right — I can help you fix that fast. I'm a QuickBooks Online Certified ProAdvisor, accountant and fractional CFO with 20+ years of experience in accounting, financial operations, and business consulting. I've worked with service-based businesses from start-ups to companies doing $10M+ in revenue, and I specialize in getting financial records cleaned up, organized, and actually useful. A few highlights of my experience: - Full historical cleanups — catching up months or years of backlog - Chart of accounts setup and restructuring - Bank and credit card reconciliations - Integration setup and troubleshooting (Shopify, Amazon, payment processors, and more) - Monthly bookkeeping and ongoing maintenance - Cash flow reporting and financial statement preparation - QBO training for owners and internal teams Where I go beyond bookkeeping: Most bookkeepers hand you clean numbers and stop there. My background in operational consulting and strategic leadership means I can also tell you what those numbers are revealing about how your business is running — and what to do about it. Before launching my practice, I spent years: - Running an accounting and advisory firm serving small and mid-sized businesses - Consulting with hundreds of businesses on process improvement as a Lean Six Sigma Master Black Belt - Leading strategic initiatives as a Director of Strategy and Chief of Staff That combination is rare, and it means that when I clean up your books, you also get a clearer picture of where your cash is going and why. Businesses I have worked with: - Home service companies (HVAC, plumbing, restoration, landscaping) - Agencies and consultancies - Professional services firms - E-Commerce & brick-and-mortar retail - Owner-operated businesses that have outgrown their current financial setup What working with me looks like: Some clients need a one-time cleanup and a fresh start. Others want ongoing monthly support. Either way, I turn around clean, accurate financials quickly and communicate clearly throughout the process. If your books need attention and you want someone who actually understands your business — not just your chart of accounts — reach out and let's talk.

I build go-to-market strategies for early-stage B2B SaaS selling complex products to enterprise buyers. I focus on pipeline generation, repeatable sales processes, and revenue, not vanity metrics. WHAT I DO: I work with founders to define positioning, build demand generation systems, optimize sales funnels, and create repeatable GTM. I do both strategy AND hands-on execution. Core expertise: GTM strategy for early-stage products • Positioning and messaging • ICP definition • Demand generation (outbound, LinkedIn, partnerships, content) • Sales funnel design • Founder-led marketing • Customer discovery • CRM optimization • Sales process design • Pricing strategy • Product-market fit validation WHO I WORK WITH: Early-stage SaaS ($0–$5M ARR) selling to enterprise buyers, technical decision-makers, executives, or regulated industries with long sales cycles and complex products. DOMAIN EXPERTISE: Deep experience in cybersecurity/infrastructure, PropTech, professional services, AI products, workflow automation, and compliance platforms. I understand how technical and executive buyers evaluate solutions and how to position products that don't fit easy categories. RECENT WORK: Head of Marketing, Tailorbird (Series A PropTech/AI). Built marketing function from zero. Repositioned product, conducted customer discovery, created outbound playbooks, launched demand generation across channels, and worked with founder on positioning. Results: doubled ARR in 12 months, 5x CAC:CLV, $100 CPL, 1.5–2% demo booking rate from cold outreach. Fractional CMO, 14+ years. Positioned complex technical products for enterprise buyers. Built demand generation systems, optimized LinkedIn (CPL reduced $1,000+ to $110), diagnosed structural sales/marketing misalignment (diagnosis validated when client reorganized 3 months later), designed sales processes. WHY I'M DIFFERENT: I optimize for pipeline and revenue, not activity. I focus on positioning clarity first, then execution. I work hands-on AND think strategically. I'm honest about gaps and clear about what works. MY APPROACH: 1. Discovery: Interview customers, prospects, sales. Understand real buyer and decision journey. 2. Tight ICP: Not "everyone." Which buyer has most acute pain? 3. Repeatable GTM: Outbound campaigns, content, partnerships, founder positioning. Test, cut, scale. 4. Measure what matters: Pipeline, conversion, CAC, revenue. Not impressions or vanity MQLs. 5. Iterate: Daily/weekly/monthly reviews. What works? What doesn't? Double down or cut? WHAT I'M LOOKING FOR: Ongoing fractional work or project-based engagements with founders. I'm interested in hard problems, including undefined categories, conservative buyers, complex products, long sales cycles, and building from nothing. ENGAGEMENT OPTIONS: I offer flexible structures, including monthly retainer, hourly, fixed project, or hybrid. I'm always happy to trial to validate fit. • Monthly fractional retainer (ongoing strategic guidance + execution) • Project-based (4–12 week GTM strategy and build sprint) • Hourly (flexible as needed) • Hybrid (retainer + project work) I'm happy to start with a 2-week trial or smaller project to validate fit before committing to longer engagement. BOTTOM LINE: If you're building something ambitious, especially in complex B2B markets with conservative buyers or undefined categories, and you need someone to help position it, generate real pipeline, and build repeatable GTM systems, let's talk. I work directly with founders and similar roles. I do both strategy and execution. I think in terms of metrics that matter (pipeline, conversion, revenue). I'm honest about what will work and what won't. Ready to start immediately.

What if you could step back from day-to-day operations and actually focus on what matters - your mission, your growth, or simply a proper break? Hi, I'm Mike 👋 I work with founders of small teams (5-20 people) who are doing meaningful work but feel like their operations are held together with duct tape - and with SaaS leadership teams 5-8 years in who are ready for operational transformation. YOU NEED THE RIGHT-HAND PARTNER. The kind who earns trust at every level of your organization - from individual contributors to the C-level - and turns that trust into clarity, structure, and systems that actually get used. ⭐⭐⭐⭐⭐ "Michael stands out for a rare combination of three strengths... genuine depth in business process work... a strong automation specialist across multiple platforms... and perhaps most underrated - exceptional communication and interpersonal skills. He built open, trusted working relationships across every level of the organization, from senior stakeholders to individual contributors. Conversations were always productive, never political, and people genuinely felt heard. I would confidently recommend Michael Y. Gordon for any organization looking to bring clarity and automation to their business processes." - Vladimir Vassilevski, COO, RedTrack (SaaS) Teams I've supported have: - Reduced development costs by 6X and boosted delivery by 60% at a GreenTech marketplace startup - Validated product-market fit risks within 3-6 months at HealthTech & EdTech AI startups - Launched 4 online services in 2 years, revived key partnerships at a global travel nonprofit - Streamlined processes for a global education nonprofit serving 1,300+ educators across 82 countries WHAT I DO: 👉 Supporting founders & teams to Get The Right Things Done 👉 Technical Project Delivery 👉 Operations Management 👉 Digital Business Management 👉 Business Processes Optimization & Workflow Automation 👉 Building digital operational systems that unite teams & allow for new business insights WHAT YOU GET: ⭐️ Someone who cares about helping you succeed and bringing value to your business ⭐️ Timely communication ⭐️ Clarity, structure, systems, alignment - both analytical and strategic approach ⭐️ Documented processes & knowledge, SOPs ⭐️ A streamlined business operational system ⭐️ Single source of truth Typical issues I have extensive experience with, and can help you to resolve: - Miscommunication within the team or with the customers, vendors, and partners - Unmet customer needs or deadlines - Unclear, too complex, or inefficient processes - Lack of sufficient documentation about products, processes, procedures, and customers - Defective software, poor customer or user experience - Partners or customers losing trust TOOLS: - Slack / Fibery / ClickUp / Notion / Trello / Miro / Jira / Confluence / Podio / Asana / Airtable / Figma / GSuite & apps - n8n / Make / Telegram bots / Typeform - Postman / APIs / SQL / Basic scripting - Canva / Camtasia / WordPress - AI: OpenRouter / Gemini / Claude / Grok / Perplexity, etc. - Agile / Scrum / Kanban WHO AM I: - Effective communicator, structuring mind, organizer - I love helping people solve hard problems & unlock human potential - Fibery Expert Partner - 6+ years in Operations & Project Management - 3+ years in Customer Research, Customer Success, and Sales - 10+ years as a Business Analyst - Certifications: ICF ACSTH, ICP-APM, ICP-ATF, PSPO-1, PSM-1; ClickUp Expert, ClickUp Admin, ClickUp Advanced AI - Personality Type (MBTI): ESFJ-A ⭐⭐⭐⭐⭐ "Michael impressed me with his working practice of listening carefully to all the business needs, highlighting inefficiencies, and then creating IT applications that improved working practices for the organization. Michael is skilled at taking complex issues and creating simple solutions." - John Nicholls, Director, Globeducate (ex-International Baccalaureate Organization) Sound like a fit? Next steps: 🟢 Click the green ‘Invite to Job’ button. 💬 Send me a personalized note with your situation and let's hop on a quick call.