Hi there! 👋 I'm Jezriel Loreto, a multi-skilled virtual professional with a strong background in eCommerce support, customer service, and online operations. I specialize in helping businesses stay organized, responsive, and consistently on-brand across digital platforms. ✅ What I Bring to the Table: Social Media Management I create, schedule, and monitor engaging content across platforms using Meta Business Suite to build brand presence and connect with audiences effectively. Travel Planning Expertise From finding the best flight deals to crafting seamless itineraries, I bring expert-level planning and personalized service to every trip. Customer Support & Email Management With hands-on experience in Re:amaze, Gorgias, Zendesk, and Shopify, I provide prompt, professional support that keeps customers happy and inboxes organized. Trustpilot Review Management I help protect and enhance your online reputation by responding to reviews with care, professionalism, and strategic insight. Quality Auditing With a sharp eye for detail, I conduct quality checks on customer interactions to ensure your support team delivers consistent, high-quality service. 🛠 Tools I Work With: Shopify Re:amaze Gorgias Zendesk (Chat & Email) Recharge Amazon Connect MAT Meta Business Suite I'm fast, detail-oriented, and reliable—your go-to person for keeping operations smooth and customers satisfied. Whether you're looking for help managing your Shopify store, delivering top-notch support, or staying on top of daily admin tasks, I’m here to help. Let’s connect and explore how I can support your business goals. Warmly, Jezriel Loreto

Want more organic traffic, better Google rankings, stronger AI search visibility, and profitable Google Ads campaigns? I help businesses grow through a complete search marketing approach that combines SEO, Technical SEO, AEO, GEO, AI SEO, Google Ads, GA4, GTM, and conversion tracking. Search is changing fast. Today, businesses need more than traditional SEO. Your website should be optimized for Google Search, Google AI Overviews, ChatGPT, Gemini, Perplexity, local search, ecommerce search, and paid search campaigns. SEO Strategy & Implementation Complete SEO strategy On-page SEO optimization Technical SEO fixes Off-page SEO strategy SEO audits Keyword research Competitor SEO analysis Backlink audits SEO performance reports WordPress SEO Shopify SEO Ecommerce SEO AEO, GEO & AI Search Optimization Answer Engine Optimization, also known as AEO Generative Engine Optimization, also known as GEO AI SEO and AI Search Optimization Google AI Overviews optimization LLM Visibility optimization ChatGPT, Gemini, and Perplexity visibility strategy Schema Markup recommendations FAQ and answer-focused content optimization Content optimization for AI-powered search results Technical SEO & Website Optimization Google Search Console issue fixing Indexing and crawling improvements Sitemap and robots.txt optimization Core Web Vitals optimization Page speed optimization GTmetrix and Google PageSpeed improvements Schema Markup implementation Yoast SEO optimization Rank Math optimization Website structure and internal linking improvement Shopify, Ecommerce & WordPress SEO Shopify product page SEO Shopify collection page SEO Ecommerce keyword research Ecommerce technical SEO Product description optimization WordPress SEO optimization Service page SEO Local SEO Google Business Profile optimization Local SEO strategy Map ranking improvements Local keyword targeting Local citation optimization Location page optimization Local competitor analysis SEO Content & Content Optimization SEO content writing Blog writing Article writing Website content optimization Content SEO strategy Content refresh and rewriting Surfer SEO content optimization Topic cluster planning Search intent mapping Content gap analysis Google Ads, PPC & SEM Google Ads campaign setup Search ads setup and optimization PPC campaign management Keyword research for Google Ads Negative keyword research Ad copy optimization Landing page recommendations Conversion-focused campaign structure SEM strategy ROI-driven paid search improvements GA4 setup Google Tag Manager setup Custom conversion tracking Google Ads conversion tracking Form submission tracking Ecommerce tracking support SEO and PPC performance reporting Data-driven growth recommendations Whether you run a Shopify store, WordPress website, local business, ecommerce brand, SaaS company, or service-based business, I can help you build a stronger search presence across Google, AI search platforms, and paid advertising channels. Message me today to get a FREE SEO Audit + 30-Minute Strategy Call, and let’s discuss how we can improve your rankings, traffic, leads, sales, and AI search visibility.

Your store is growing but orders are late, tickets are piling up, and refunds are creeping in. Support feels reactive. Fulfillment is inconsistent. Suppliers aren’t reliable. And instead of scaling, you’re constantly putting out fires. That’s where I come in. I help Shopify and e-commerce brands doing $10k–$200k/month streamline support, stabilize operations, and reduce chargebacks so growth doesn’t break your business. Not just “support.” Not just “VA work.” I build systems that keep your business running smoothly even as orders increase. What I take off your plate: Customer support that responds fast and resolves issues (not just replies) Order fulfillment that stays accurate and on time Supplier coordination so you’re not chasing updates Product listings that actually convert, not just sit there FB Ads support focused on performance, not guesswork What you can expect: ⚡ Fast response times (avg. under 2 hours) 📦 98%+ fulfillment accuracy 💬 Organized, zero-chaos support inbox 🔗 Reliable supplier communication 📈 Operations that can handle growth I work inside your current stack (Shopify, Gorgias, Slack, ClickUp, etc.) and fix what’s slowing you down, without overcomplicating things. If you’re tired of putting out fires every day and want someone who can actually own your operations, let’s talk. 👉 I offer a free 10-minute call to see if we’re a fit. Tools I work with: Shopify, WooCommerce, eBay, TikTok Shop, WordPress ClickUp, Trello, Slack, Zoom Gorgias, Zendesk, Re-Amaze Meta Ads Manager, Canva ShipBob, Ecomflow Google Sheets, ChatGPT, Gemini Binance (Cryptocurrency) Odoo Expert

Are you showing up consistently on social media but not seeing the results you want? Do you want more than likes and impressions real audience growth, stronger visibility, and content that actually drives business outcomes? That’s exactly where I come in. I’m Esther, a results-driven Social Media Manager, Content Strategist, and Digital Marketing Specialist. I help brands stop guessing and start using social media as a clear, data-backed system that builds trust, grows the right audience, and supports real business goals. With expertise in Social Media Marketing, Social Media Management, Content Writing, Social Media Content Creation, Instagram Strategy, Facebook Marketing, Influencer Marketing, and Canva Design, I don’t just post content, I create a strategy that works. How I support brands Social media strategy + full account management Content planning, content creation, and content scheduling Engagement, audience research & community management Performance tracking, optimization & campaign management I work across major platforms including Instagram, Facebook, TikTok, Pinterest, and LinkedIn, combining content creation with smart digital marketing techniques like: Influencer outreach Campaign setup & optimization Meta Ads / Facebook Ads Instagram Reels & Stories strategy AI-powered content creation Pinterest Ads Manager & LinkedIn Campaign Manager To support execution, I design branded content using Canva and integrate paid strategies using Facebook Ads Manager, Facebook Pixel, and Google Analytics when needed. Every brand is different, and that’s why nothing I do is cookie-cutter. Your strategy is built around your audience, goals, and capacity so you not only grow, but grow intentionally. 🎥 Want to see how I work? Check the short intro video on my profile just click the play button to get a quick feel for my process, personality, and approach. If you’re ready to finally turn social media into a consistent growth channel not just pretty posts, I’d love to help. 👉 Send me a message now and let’s talk about your goals. Or click “Invite to Job” so we can start building your strategy today. Let’s grow your brand intentionally, strategically, and effectively.

🚀 Shopify Virtual Assistant | eCommerce Manager | Product Listing & Web Designer Your search for a reliable Shopify VA, eCommerce Specialist, and Web Designer ends here — I help brands scale, optimize, and convert. 🙋‍♀️ With 7+ years of experience in eCommerce and Shopify store management, I specialize in building high-converting online stores, optimizing backend operations, and driving consistent growth for small to mid-sized businesses. 🌟 Why Work With Me? ✔️ 7+ Years in Shopify & eCommerce Management ✔️ Proven track record in increasing conversions & engagement ✔️ Bachelor’s Degree in Computer Science ✔️ Recognized by clients for high-quality work & reliability 🔥 eCommerce & Shopify Services I help streamline your operations and boost your store’s performance through: 🛒 Shopify Store Management Shopify product listing (SEO-optimized titles, descriptions, tags) Product uploads, variants, pricing & inventory management Collection setup & store organization Shopify theme customization & homepage design App integration (Printful, DSers, Printify, Loox, Dripshipper, etc.) 📦 Product Research & Strategy Winning product research (TikTok, Facebook, dropshipping trends) Supplier sourcing (Alibaba, AliExpress) Competitor analysis & pricing strategy ✍️ SEO & Conversion Optimization SEO-optimized product descriptions Keyword-rich content writing Conversion-focused copywriting Store optimization for higher sales 🎨 Design & Content Creation Canva graphics & product images Social media ad creatives (Facebook, Instagram, TikTok) Banner design & branding Basic video editing (Reels, TikTok ads) 💬 Customer Support & Operations Order processing & fulfillment support Customer service (email/chat support) Backend operations & workflow automation 📊 Digital Marketing & Growth Support Social Media Management & Content Calendar Email Marketing (Klaviyo, AWeber) Lead Generation & Data Entry Analytics & performance reporting 🧰 Tools & Platforms I Use eCommerce Platforms: Shopify, WooCommerce, WordPress, Wix Product Research & Ads Tools: DSers, Alibaba, AliExpress, PipiAds, Minea, AdSpy, PagePilot Design & Content Tools: Canva, Adobe Photoshop, Illustrator, Figma Marketing Tools: Klaviyo, AWeber, Meta Ads, TikTok, Pinterest Productivity & CRM: Google Workspace, Airtable, Asana, Notion, HubSpot, Slack Other Experience: Airbnb Listing Optimization & Property Management 💡 What You Can Expect ✔️ Detail-oriented and organized workflow ✔️ Fast turnaround and clear communication ✔️ Results-driven strategies to grow your store ✔️ Long-term support for scaling your business 🤝 Let’s Grow Your eCommerce Business If you're looking for a Shopify expert, eCommerce VA, or product listing specialist who can help you increase sales, improve store performance, and save time — I’d love to help. 📩 Send me a message — let’s discuss how I can support your business! Suzy Jay J. “For I know the plans I have for you…” – Jeremiah 29:11

I can process orders, check fulfillment status, process refunds, and RMAs, answer calls, chats, and emails; and resolve tickets. I am also very keen and attentive to details. I am fluent in the English language. I can speak with little to no accent, can write and reply to customers efficiently. I can support customers through phone, chats, and emails. And if needed (and required), I call customers to verify certain information or gather additional information from them. I am also a quality assurance agent. I am friendly, motivated, dedicated, and passionate about my work. I love what I do and I always do my best to meet my client's goals and expectations. I can work on my own with less supervision and I can easily learn new skill sets.

Hello! 👋 If you're looking for a reliable Virtual Assistant who can support your operations, customer service, social media, and growing online business—you’re in the right place. I bring over 10 years of experience in customer support, SaaS technical support, content creation, and administrative operations, helping businesses stay organized, responsive, and efficient. 💼 Here’s how I can support you: ✔️ Customer Support (Email, Chat, SaaS platforms) ✔️ Client Onboarding & Account Assistance ✔️ Technical Troubleshooting (SaaS, basic IT issues) ✔️ Task & Project Management (Asana, Trello, ClickUp, Notion) ✔️ Content Publishing (WordPress, Shopify, basic SEO, affiliate content) ✔️ Social Media Management ✔️ Outreach & Follow-ups ✔️ End-to-end Recruitment ✔️ Admin Support & Daily Operations I recently worked as a SaaS Technical Support Specialist, where I handled onboarding, billing concerns, and technical troubleshooting. I also supported Microsoft Office 365, Windows, and Surface users for both business and consumer accounts—via chat, email, and phone, including remote troubleshooting. I’m highly organized, detail-oriented, and proactive. I don’t just wait for instructions—I take ownership, spot gaps, and help keep things moving. If you need someone dependable who communicates clearly and delivers consistent results, I’d love to support your business. Let’s work together 🚀

🟢🟢𝗜𝗠𝗔𝗚𝗜𝗡𝗘 𝗧𝗛𝗜𝗦: A potential client lands on your Wix website ready to book, buy, or contact you… But within seconds, they leave. Why? Because the site is slow, outdated, not mobile-friendly, poorly structured, and not optimized for SEO or conversions. That lost visitor? 👉 They just became your competitor's customer. 🚀 𝗧𝗛𝗔𝗧'𝗦 𝗪𝗛𝗘𝗥𝗘 𝗜 𝗖𝗢𝗠𝗘 𝗜𝗡 I'm a Wix Website Designer, Wix Expert, and Wix Developer specializing in: Wix Web Design & Wix Website Design Wix Website Redesign Wix Website Editor Customization Wix Studio Development Wix Velo Development Wix SEO Optimization Wix eCommerce & Online Store Setup I build high-converting, mobile-responsive, and SEO-optimized Wix websites that turn visitors into leads, bookings, and sales. 🌟 𝗪𝗛𝗔𝗧 𝗜 𝗗𝗘𝗟𝗜𝗩𝗘𝗥 Wix Website Design (From Scratch) – Clean, modern, conversion-focused layouts Wix Website Redesign – Transform outdated sites into high-performing platforms Wix Website Editor Customization – Pixel-perfect edits, layout fixes, and visual upgrades Wix Web Design & Wix Studio – Advanced features, CMS, dynamic pages Wix Velo Development – Custom functionality, APIs, and dynamic content Wix SEO Optimization – On-page SEO, structure, and Google visibility Mobile & Speed Optimization – Fast-loading, fully responsive Wix websites Wix eCommerce Store Setup – Products, checkout, payments, conversions Booking, CRM & Automation Integration – Lead capture and workflows Landing Pages & Funnels – Built to convert traffic into customers 𝗠𝗬 𝗔𝗣𝗣𝗥𝗢𝗔𝗖𝗛 Most Wix designers focus on how a website looks. I focus on how it performs. Every project starts with understanding your goals, then using the Wix Website Editor and advanced Wix Velo tools to build with: Conversion-focused structure Clean UX/UI and user flow SEO-ready foundation Mobile-first Wix web design Speed and performance optimization The goal: A Wix website that doesn't just look good but drives real business results. 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗜𝗘𝗦 𝗜 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 Business & Service Websites eCommerce Brands & Online Stores Real Estate & Property Websites Booking & Appointment Websites Coaches, Consultants & Agencies Health, Fitness & Wellness Brands Portfolio & Personal Brand Websites 𝗥𝗘𝗦𝗨𝗟𝗧𝗦 𝗬𝗢𝗨 𝗖𝗔𝗡 𝗘𝗫𝗣𝗘𝗖𝗧 Professional, modern Wix website built to impress Increased leads, bookings, and sales Improved Google visibility (Wix SEO optimized) Better user experience and engagement Fast, mobile-friendly Wix web design performance 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗖𝗛𝗢𝗢𝗦𝗘 𝗠𝗘 Wix-focused specialist (not a generalist) Strategy + Wix website design + performance Expert use of Wix Website Editor & Wix Velo for precise results Clear communication & fast delivery Long-term support & optimization 𝗥𝗘𝗔𝗗𝗬 𝗧𝗢 𝗚𝗘𝗧 𝗦𝗧𝗔𝗥𝗧𝗘𝗗? If you're looking for a Wix website built with professional Wix web design that actually converts, not just looks good Click "Invite to Job" or send a message. Let's build a high-performing Wix website that grows your business. Wix website design | Wix web design | Wix website | Wix website designer | Wix website editor | Wix web designer | Wix designer | Wix developer | Wix expert | Wix Velo | Wix SEO | Wix website builder | Wix website development | Wix Studio expert | Wix website redesign | Wix customization | Wix e-commerce | Wix online store | Wix store setup | Wix store customization | Wix SEO optimization | Wix SEO expert | Wix responsive design | Wix website maintenance | Wix migration | WordPress to Wix | Wix integration | Wix DNS setup | Wix functionality enhancement | Wix graphic design | Wix user experience | Wix website optimization | Wix booking integration | Wix automation | Wix branding | e-commerce website | web design | web development | website optimization | SEO optimization | Wix landing page | Wix redesign | Wix Studio | Wix Velo | mobile-friendly Wix | Wix performance optimization | Wix business website

Several years ago I launched a company that acquires small to mid-sized Shopify stores. The stores we bought range from making ~$300k to >$2mil a year (see Youtube channel for screenshares, key insights & learnings). Together with my team, I continue to operate those stores, having learned (the hard way) all the issues a Shopify store might face. I now want to share those insights with other Shopify store owners. Operating a portfolio of Shopify stores has forced us to become efficient & automate large parts of our operations. We therefore built an extensive infrastructure that allows us to run multiple Shopify stores simultaneously (without going crazy). More recently, we have seen the massive value in sharing this infrastructure with other Shopify store owners. Tbh only since around March of 2024, did we start to actively work with external Shopify stores outside of our portfolio. In that short timespan, we have helped dozens of stores to automate & scale their operations. I dare say, it has been more fun and exciting than to just continue operating our own stores that we know all too well. This was a long-winded way to say, that if any of the following points apply to you and your store, feel free to reach out: - Improve Shopify Profitability - Automate your Shopify Store operations (including but not limited to): - Automating your store CRM (email, chat, phone or social media tickets) - Automating your order fulfillment (dropshipping, 3PL or anything in between) - Automating paid marketing on Facebook, IG, TikTok, Google and other standard platforms - Improve your Shopify conversion funnel - Build a custom tech tool for your Shopify store - Reduce your average shipping time & cost - Test & launch new marketing channels for your product Btw I always include the first 30 min consultation for free, so at the very least feel free to connect and we will have a chat about your business.

Looking for a go-getter Shopify support that’s faster, smarter, and way more human than Alexa? 👩🏻‍💻 LOOK NO FURTHER.🎯 Let's collaborate to take your brand to new heights! 💯 🌟 “Super helpful and efficient!” 🌟 “Quick and solved my problem politely, perfect 🥹” 🌟 “Stephanie's customer service is outstanding!” What I can deliver as your Customer Service Expert: 📩 Resolves 90% of issues during the first customer interaction 💬 Calm under pressure, kind under fire 🤝 Always aligned with the brand with a professional approach Core strengths that I bring to the table: 🎯 Subject Matter Expert | Team Leader 🎯 Top-Notch Email Support 🎯 Shopify Order Fulfillment 🎯 Supervising Shopify Unfulfilled Orders & Modifications 🎯 Handling Complex/Escalated Issues 🎯 Addressing and Resolving Issues with Suppliers Proficient and experienced in utilizing the following CRMs/Tools: 📧 Zendesk | Freshdesk | Gorgias | Re:amaze | CommSlayer | Tidio 📊 Shopify | Amazon | eBay 📝 Monday App | ClickUp | Notion 💬 Slack | WhatsApp | Discord Why Choose Me?
 💎 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: I love getting things done. Give me a map, and I’ll get you there. Give me a list, and I’ll tick all the boxes. I excel at multitasking while maintaining a high level of quality and accuracy across various tasks.🚀 💎 𝙍𝙚𝙡𝙞𝙖𝙗𝙞𝙡𝙞𝙩𝙮: I quickly pick up new skills and adapt to any tools needed for the job. Superb accuracy, efficiency, and reliability are traits that make me stand out among other freelancers, offering great value for the price! 🔥 My Working Philosophies: 1. Client satisfaction is crucial; anything less is unacceptable. 2. Excellent customer support is my top-notch duty. 3. No workarounds, I deliver results. 🎯