Greetings, I’m Yasir, a Customer Support Specialist with 5+ years of experience managing high-volume communication for E-commerce brands and short-term rental businesses. At the core, my expertise is simple: Clear communication. Fast response. Issue control. Revenue protection. 🔹 E-commerce Support (Shopify / WooCommerce) ✔ Email & Live Chat handling ✔ Order tracking, refunds, exchanges ✔ PayPal / Klarna / Stripe disputes ✔ Chargeback prevention ✔ Ticket systems: Freshdesk Gorgias Zendesk Gmail Help scout Tawk.to Rich panel IONOS Reamaz e Out look To communicate with supplier: Discord Slack Lark Skype Whatsapp To monitor tracking status: Parcel panel Track 123 Social media moderator Facebook Instagram For disputes: PayPal Shopify charge backs I help brands reduce refunds, protect revenue, and maintain strong customer satisfaction. 🔹 Guest Communication & Listing Support (Airbnb, Booking, Expedia, Vrbo, Homeaway) ✔ Pre-booking & check-in communication ✔ Complaint handling & review protection ✔ Cleaning coordination ✔ Calendar & operational support ✔ Listing optimization ✔ Account setup ✔ Listing creation ✔ SEO-optimization ✔ Listing description I have used these tools: Smoobu Lodgify Guesty Hostaway Hospitable Kross Booking Whether it’s handling 500+ customer tickets or managing guest conversations before a check-in, I work with structure, calmness, and professionalism. I don’t “multitask randomly.” I manage systems efficiently and focus fully on the client I work with. If you need someone reliable who understands online operations deeply and communicates with confidence, I’m ready to help. Warm Regards, Yasir Rafique

I support companies in managing client communication, coordinating operations, and keeping internal processes running smoothly. With 10+ years of multilingual experience (German, English, Spanish, Czech, and Swahili), I specialize in B2B environments, where clear communication, responsiveness, and structured follow-up are essential. My focus is on helping teams stay organized and client-focused, especially in fast-paced or founder-led businesses. What I can support you with: - B2B client and agency communication (DE/EN) - Handling inbound inquiries and follow-ups - Supporting sales processes and pricing coordination - Order management and operational support - Project coordination and internal communication - Keeping workflows organised and reducing response delays I have worked across industries such as software, cloud services, automotive, machinery, and hospitality, which allows me to quickly adapt to different systems and workflows. I’m used to working in environments where communication quality directly impacts client satisfaction and business growth, and I take a structured and reliable approach to everything I handle.

Thanks for coming! I mainly provide client's calls attend, appointments scheduling , e-mail account management, data entry, data verification and instagram manage account services. But I'm also available for other kinds of admin projects like listing, accountant applications management like Wave Software or any related with Adobe Acrobat PDF and Microsoft office suite. My fees are low but my work high quality you can check reviews.

Licensed Veterinarian with a Master’s in Animal Reproduction and 12 years of clinical experience, including 2 years as a professional Medical Interpreter. I specialize in high-accuracy scientific translation, technical proofreading, and medical research, ensuring 100% linguistic and clinical precision between English and Spanish. Medical Interpretation: 2 years of experience in clinical and healthcare settings. Scientific Translation: Expert handling of academic articles and pharmaceutical texts. Technical Review: Specialized Spanish proofreading for medical and research documents. Advanced Research: Ability to conduct deep scientific inquiries and data management.

Hi! I'm a Social Media passionate about helping brands communicate more effectively, connect with their audience, and grow organically on social media. I create eye catching visual content (posts, reels, stories), engage directly with your followers by responding to messages and comments, and build customized strategies that deliver real results. If you're looking for a stronger, more authentic, and well-managed social media presence I’m here to help. -What can I do for you? • Design and create engaging visual content • Schedule and manage your social media accounts with consistency • Respond to messages, comments, and keep your community active • Develop organic growth strategies without relying on ads • Use tools like Meta Business Suite, Canva, Photoshop. I'm detail oriented, proactive, and committed to ensuring that every post and interaction reflects your brand in a professional and consistent way. I'm ready to help take your social media presence to the next level. Let’s grow together!

Hi, I’m Renny — a bilingual Virtual Assistant, HR Operations Specialist, and Administrative Support expert with over 10 years of experience and a 100% Job Success score on Upwork. I help businesses stay organized, compliant, and productive by handling data entry, onboarding, employee lifecycle tasks, recruitment coordination, and daily admin support with precision and confidentiality. What I bring to the table: • 6+ years of HR operations experience across the Americas, Europe, and Latin America • Expertise in employee lifecycle management, HRIS systems, and recruitment workflows • Accurate and confidential data entry, CRM updates, and document handling • Proactive support for busy founders, managers, and teams • Tools: Excel, Google Sheets, Word, Adobe, CRM/HRIS platforms, ATS systems I’m known for being detail-oriented, trustworthy, and easy to work with. Whether you need ongoing support or a one-time project, I’ll help you stay on top of your operations—so you can focus on growing your business. Let’s connect and discuss how I can help!

Native Spanish speaker with on-site experience in administrative support and customer communication, plus remote freelance experience with messaging, proofreading, and data-related tasks. Certified Translator (Spanish–English) with strong attention to detail and clear written communication. I’m friendly, professional, and easy to work with.

Hi there! I’m Eduardo 🚀 I’m a tech-savvy Virtual Assistant who helps businesses work smarter and get things done faster using AI, custom code, and automation. I build dashboards, automated workflows, websites, and content tools that simplify processes, improve online presence, and make teams more efficient. My goal is to save time, streamline operations, and let you focus on what really matters. 🔧 Automation & Custom Systems ✅ Build advanced Google Apps Script solutions to automate workflows, track data, and manage operations ✅ Social Media Dashboards & Analytics: Facebook, Instagram, YouTube, website, and email campaigns ✅ Event Management & Booking Systems: dashboards, scheduling, payments, maintenance requests, and venue management ✅ AI-powered content flows: personalized emails, automated reminders, and notifications 🤖 AI & Creative Solutions ✅ Leverage ChatGPT, Gemini, Claude, DeepSeek, MidJourney, Sora, and ElevenLabs ✅ AI-driven content, video, and voice-over production ✅ Custom prompts and workflows for highly personalized, user-focused experiences 🌐 Websites, SEO & Performance ✅ Build and maintain Squarespace, WordPress, and Google Sites for events and community projects ✅ Improve SEO, page speed, and engagement (e.g., raised client SEO scores from C → A+) ✅ Optimize content with AI tools to boost visibility and user experience 📧 Email Marketing & Campaign Management ✅ MailerLite: create, edit, format, and automate campaigns ✅ Personalization based on user behavior, analytics, and AI personality insights ✅ Newsletter and automated campaign management with performance tracking 🎧 Media & Audio Editing ✅ Audio editing: cuts, volume, fade-in/out for YouTube and social media ✅ Video editing, dubbing, and multi-language content creation 📚 Organization & Project Management ✅ Notion dashboards, task management, and documentation ✅ Proficient with Google Workspace, Microsoft Office, Trello, Asana, Jira, Slack, Confluence ✅ Bilingual: English & Spanish ✅ Detail-oriented, proactive, and creative ✅ Always exploring the latest tech and AI tools to help businesses grow smarter Looking for someone who can automate your workflows, improve your digital presence, and handle projects from start to finish? Let’s work smarter, not harder.

Need someone who can communicate professionally with your clients, deliver accurate translations, and keep your operations running smoothly? I help businesses overcome language barriers and provide exceptional customer experiences in English, French, Haitian Creole, and Spanish. I have over five years of experience as an Administrative Assistant and have also worked as a Social Media Manager, helping businesses stay organized and strengthen their online presence. Recently, I translated over 15,000 words and transcribed more than 4hours of audio, consistently delivering accurate, high-quality work on time. Services: • Translation & Localization [Engl-HT, Engl-Fr, Es-Fr, Es-HT) • Audio/Video Transcription {Haitian Creole, French] • Customer Support (Email, Chat & Phone) • Client Intake & Appointment Scheduling • Administrative Support & Data Entry • Proofreading & Editing Core Skills: • Excellent written and verbal communication • Active listening & problem-solving • Customer relationship management (CRM) • Email & chat support • Attention to detail • Time management & organization • Research & data accuracy • Confidentiality & professionalism • Adaptability & fast learning • Cross-cultural communication I understand that every interaction reflects your business. Whether I'm translating critical documents, assisting customers, qualifying new clients, or handling administrative tasks, I focus on accuracy, responsiveness, and delivering results on time. I'm proficient with Google Workspace, Microsoft Office, MemoQ, CAT tools, Canva, Zoom, Microsoft Teams, and CRM platforms, allowing me to integrate quickly into your workflow. If you need a reliable multilingual professional [En, ES, HT, FR] who can communicate effectively, solve problems, and provide a seamless experience for your customers, I am ready to support your team. My goal is simple: to help your business save time, improve communication, and deliver quality service to every client.

Virtual Assistant with 10+ years of experience in administrative support and management. Fully bilingual English-Spanish. Difficult customers management, orders troubleshooting, email handling, appointment scheduling, data entry, CRM, databases management and general office tasks proficiency. Customer service experience with inbound calls and case by case follow up. Bachelor's Degree in Business Administration with a concentration in International Business.