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$11/hr
100%
Job Success
$90K+ earned
Available now
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Hello, I'm Bushra, a Top-Rated Upwork freelancer with over 7 years of experience in Customer Support, Technical Support, and Virtual Assistance. I hold a Bachelor's degree in Computer Science and have built a strong track record of helping SaaS, eCommerce, DTC, B2B, and Blockchain businesses deliver exceptional customer experiences while optimizing their support operations.
Throughout my career, I have successfully managed customer support projects across multiple industries, specializing in Tier 1 and Tier 2 technical support, helpdesk administration, and workflow optimization. I have hands-on experience configuring and managing platforms such as Zendesk, Freshdesk, Gorgias, Intercom, and GoHighLevel (GHL), including automation, ticket routing, chatbot implementation, knowledge base management, and support process improvements.
I have worked with numerous eCommerce, dropshipping, and retail brands, supporting customers across English, Dutch, German, and French markets. My background also includes extensive experience supporting Blockchain and Cryptocurrency companies, where I handled technical inquiries, account-related issues, and platform troubleshooting.
Some of the well-known companies and platforms I have worked with include PatPat, Classtag, and Adidas, along with a wide range of startups and growing online businesses. I am highly proficient in industry-leading tools such as Shopify, Klaviyo, Jira, ClickUp, Gorgias, Zendesk, Freshdesk, Intercom, GoHighLevel, and many other CRM, helpdesk, and collaboration platforms. I adapt quickly to new systems and enjoy streamlining workflows to improve both customer satisfaction and operational efficiency.
In addition to technical expertise, I believe that clear communication, reliability, and trust are the foundation of every successful client relationship. Whether I'm managing customer inquiries, implementing support automations, configuring helpdesk systems, or collaborating with cross-functional teams, I focus on delivering accurate, timely, and customer-centric solutions.
My experience includes providing email, chat, and phone support for companies based in the United States, United Kingdom, Europe, and Australia. I also worked as a Technical Email Support Specialist for AT&T Inc. and have supported numerous international businesses with technical troubleshooting, billing inquiries, account management, order processing, and customer retention.
If you're looking for a dependable professional who combines technical expertise with exceptional customer service skills, I would be delighted to contribute to your team's success. I am committed to delivering high-quality support, improving customer satisfaction, and helping businesses scale through efficient and reliable customer service operations.
$8/hr
$600+ earned
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Need someone who can reduce response times, prevent chargebacks, and keep Shopify customers happy? I help ecommerce brands manage email and chat support using Gorgias, Zendesk, Richpanel, and Shopify.
I have previous experience in customer support and virtual assistance (e-commerce) Strong written English (clear, professional, and empathetic tone) Comfortable communicating with suppliers and following up on delays Ability to stay organised and keep records of conversations. I am reliable, Calm under pressure and good at de-escalation. I am Someone who understands how good communication and fast response time prevents chargebacks. I pay attention to detail. I am very Professionally, and I know when to incorporate a friendly communication style. I work with a long-term mindset, so you won’t have to be looking for a new customer support every time.
If you are looking to give your customers a warm and excellent customer service experience then we need to talk!
I handle customer support for busy Shopify stores so you can focus on growing your business. From order issues to refunds and angry customers, I have got it covered. I have handled high-volume customer support, reduced response time, and helped customers feel heard and satisfied.
Hi, my name is Sandra.
With over 3 years of experience in customer support, I have handled everything from daily tickets to high-pressure situations like delayed orders, refunds, and chargebacks. I understand that behind every message is a real person who just wants to be heard, and that’s exactly how I treat every customer.
I am comfortable working with tools like Gorgias, Richpanel, Zendesk, Freshdesk, Intercom, and Shopify, and I can manage email, live chat, and order support without needing to be micromanaged.
What I bring to your business:
* Fast and clear communication
*Very calm in handling angry or frustrated customers.
*Proper order tracking and issue resolution.
*Refunds, returns, and chargeback support.
*A human touch that actually improves customer experience.
I don’t just reply to tickets, I make sure your customers leave feeling better than they came.
If you are looking for a dependable Customer Support Specialist who understands drop-shipping and e-commerce workflows, values clear Email Communication, and treats your customers with care, then send me a message or click on the invite button. I am ready to help you deliver a smooth, 5-star customer experience.
Sandra E.
$11/hr
100%
Job Success
$100K+ earned
Start of list.
End of list.
With over 12 years of experience in customer service and more than 8 years focusing on e-commerce, including dropshipping, I am excited to bring my skills as a Sales/Customer Service Representative to your respected company.
Throughout my career, I have honed my ability to manage customer relationships, consistently deliver top-tier service, and resolve issues promptly, ensuring high levels of satisfaction and long-lasting client loyalty.
Key strengths include:
- Over 10 years of hands-on experience in customer service, excelling at rapid problem-solving and managing multiple calls per hour.
- Strong leadership abilities, with a focus on team performance and maintaining excellent customer satisfaction.
- Expertise with a wide range of tools and CRMs like Shopify, Gorgias, Vulcan, Redx, CRM Knock, and more.
In addition, I bring valuable experience in:
- Running successful social media campaigns to increase brand awareness and engagement.
- Advanced proficiency with Microsoft Office (Excel, PowerPoint) for data management and presentations.
- Quick adaptability to diverse software and systems for smooth operations.
- Expertise in data entry, property management, and e-commerce platforms like eBay and Amazon.
I possess exceptional written and verbal communication skills, allowing me to effectively engage with customers and stakeholders at all levels.
Tools/CRMs I’m proficient with include:
- Shopify
- Gorgias
- Vulcan
- Boss follow-up
- Redx
- CRM Knock
- Dialer Mojo
- Hubspot
- Zoho
- Asana
- Podio
- Keap
- Zendesk
- Apollo
- Justcall
- Phoneburner
- bOnline telephone
- Central Ring
- Grasshopper
- Five9
- Calltools
- Dialpad
- Aircall
- smrtPhone
- ActiveCampaign
I am eager to apply my comprehensive background in customer service and e-commerce to make a meaningful impact on your team and drive success for your business.
Sandy Paul A.
has worked
.
$20/hr
100%
Job Success
$40K+ earned
Offers consultations
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I am Gobindo Nandi, a dedicated Supply Chain EXPERT with a solid foundation in the field, supported by academic degrees and proven practical experiences. With a robust educational background in supply chain management and more than 06 years of hands-on expertise, I bring a comprehensive understanding of strategic and sustainable supply chain practices. I am specifically skilled in Product/Supplier Sourcing & Procurement Management including Import & Export, Dealing with customs agents, Landed cost calculations, Supplier Relationship Management, and overall Procurement to Pay(P2P) processes for a company.
My commitment extends beyond the business realm to promoting ethical and sustainable approaches that contribute to social and environmental well-being. Having navigated diverse challenges in the supply chain landscape, I am adept at creating solutions that optimize processes and drive positive outcomes.
I am open to exploring new opportunities that align with my passion and expertise. Whether it's enhancing efficiency, fostering collaboration, or tackling sustainability goals, I am ready to contribute. Let's connect, share insights, and explore the potential for meaningful collaboration.
My Upwork sourcing service scope includes but is not limited to the following industries:
1. Health & Wellness.
2. FMCG/CPG.
3. Consultancy Agency/Sourcing Agency.
4. Medicine & Medical Device.
5. Automotive & Mobility.
6. Chemical & Raw Materials.
7. Packaging.
8. Logistics & E-commerce.
9. Dropshipping,
$25/hr
100%
Job Success
Available now
Offers consultations
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🚀 Shopify DTC Operations & Chargeback Specialist
I help Shopify DTC brands streamline operations, improve fulfillment performance, reduce chargebacks, and protect revenue.
With 5+ years of experience supporting eCommerce brands across the USA, UK, Germany, Sweden, Australia, and Canada, I manage the entire operational ecosystem—from order fulfillment and customer support to dispute resolution and workflow automation.
✅ Shopify Operations & Fulfillment
• End-to-end order management
• 3PL coordination (ShipHero, HIVE, and other logistics partners)
• Returns, refunds, and reverse logistics
• Inventory and supplier coordination
• SOP creation and process optimization
• Cross-functional operations management
✅ Chargeback & Revenue Protection
• PayPal, Stripe, Klarna, Airwallex, and Oceanpayment disputes
• Professional chargeback evidence preparation
• ETHOCA, CDRN, and RDR management
• Fraud prevention and risk monitoring
• Friendly fraud mitigation
• Chargeback ratio reduction strategies
✅ Customer Support Leadership
• Gorgias, Zendesk, and Freshdesk
• Escalation management
• Support workflow optimization
• Team training and quality assurance
• SLA monitoring and performance improvement
✅ Automation & Process Improvement
• n8n workflow automation
• AI-powered operational workflows
• Automated dispute tracking and reporting
• Order and shipping data synchronization
• Process automation to reduce manual workload
Results Delivered:
✔ 80%+ dispute win rates
✔ Reduced chargeback ratios
✔ Improved fulfillment performance
✔ Faster customer issue resolution
✔ Scalable operational systems
I work as a long-term operational partner, helping Shopify brands build reliable systems, protect revenue, and scale efficiently.
Let's discuss how I can strengthen your operations and improve your bottom line.
Associated with
DropControl
$10/hr
100%
Job Success
$100K+ earned
Start of list.
End of list.
10+ years of experience in delivering high quality interactions with users over the phone, live chat and through email.
I am a fast learner, very detail oriented, and strongly dedicated to every project given to me. I have strong written and verbal communication skills, with an ability to multi task.
Domain Expertise
Ecommerce fulfillment, SAAS, Software Tech Support, Real Estate, Sales, Quickbooks, Customer Service, Administrative Assistant
Past Experience
-
Customer service for Health Care Startup, US Market (6+ months)
- Phone support for an Event Registrations Software, US Market (4 months)
- Real estate customer service, US Market (12+ months)
- Ebay, Amazon and Shopify Store Manager (4 years)
- Customer Service and Sales ( 6 years)
- IT and Live chat - ( 3 years)
- Cold Calling ( 3 years)
Customer Service Skills:
- Delivering high quality interactions with users over the phone, live chat and through email
- On-boarding customers
- Assisting with customer service follow-ups
- Answering order-related questions
- Looking up tracking numbers/fulfilling orders
- Working across teams to solve customer requests/complaints
- Building rapport between customers, staff, and vendors
My Setup
- Reliable computer hardware and software
- Top speed internet connection and battery backup power
- Ability to support VOIP
- Current anti-virus software
Proficient in using Softwares/Apps
-Shipstation, Monday, Zendesk, Podio, Rei Black Book, Ring Central, Mojo Dialer, Hubstaff, Ever Notes, Sugar Crm, Jira, Slack, Hubspot, Quickbooks, Connectwise, Tenant Cloud, Salesmessage, Dialpad, Ring Central, Nextiva, AT&T, Skype, JustDial, Facebook, Twitter, Instagram and other productivity software
Suzette Joy D.
has worked
.
$25/hr
95%
Job Success
Available now
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𝟖+ 𝐘𝐞𝐚𝐫𝐬
𝟭𝟱𝟬+ 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐞𝐝
𝗥𝗮𝗽𝗶𝗱 𝘁𝘂𝗿𝗻𝗮𝗿𝗼𝘂𝗻𝗱.
𝗖𝗹𝗲𝗮𝗻 𝗯𝘂𝗶𝗹𝗱𝘀.
𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻-𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝘄𝗲𝗯𝘀𝗶𝘁𝗲𝘀 𝘁𝗵𝗮𝘁 𝘀𝗵𝗶𝗽 𝗳𝗮𝘀𝘁 𝗮𝗻𝗱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺.
From landing pages, sales funnels, and SaaS platforms to full eCommerce ecosystems, I handle everything from design → development → optimization → scaling.
𝑪𝒐𝒓𝒆 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆:
🟢 𝗦𝗵𝗼𝗽𝗶𝗳𝘆
Shopify Store Setup | Shopify Development | Shopify Plus | Headless Shopify | Hydrogen | Shopify CLI | Custom Themes | Liquid | Polaris | Storefront API | Admin API | Private Apps | Public Apps | Custom Apps (PHP, Laravel) | Checkout Extensibility | Shopify Scripts | Shopify Functions | CRO | Upsells | AOV Optimization | Payment Gateway Integration | Shipping Setup | Tax Configuration | Multi-Currency | Multi-Store | Shopify SEO | Speed Optimization | Core Web Vitals
🔵 𝗪𝗲𝗯𝗳𝗹𝗼𝘄
Webflow Development | Webflow CMS | Client-First | Finsweet | Relume | Webflow Logic | Webflow Memberships | Interactions 2.0 | Advanced Animations | GSAP Integration | Figma to Webflow | Landing Pages | SaaS Websites | Responsive Design | SEO Optimization | Webflow Ecommerce | Performance Optimization
🟣 𝗪𝗼𝗿𝗱𝗣𝗿𝗲𝘀𝘀 & 𝗪𝗼𝗼𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲
WordPress Development | WooCommerce Development | Custom Themes | Custom Plugins | REST API | Headless WordPress | Elementor | Gutenberg | WPBakery | Divi | Oxygen | Bricks Builder | ACF (Advanced Custom Fields) | CPT UI | Membership Sites | LMS (LearnDash, TutorLMS, LifterLMS) | Booking Systems | Multisite | Security Hardening | Speed Optimization | Technical SEO | Yoast SEO | RankMath | AIO SEO
🟤 𝗡𝗼-𝗖𝗼𝗱𝗲 & 𝗟𝗼𝘄-𝗖𝗼𝗱𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁
Bubble Development | Bubble SaaS Applications | MVP Development | No-Code Web Apps | Workflow Automation | Database Design in Bubble | API Integrations | Stripe Integration | Authentication Systems | Admin Dashboards | SaaS Prototypes | Rapid Prototyping | Internal Tools | Startup MVPs | Airtable Integration | Zapier Automation | Make Workflows
🟡 𝗙𝗿𝗮𝗺𝗲𝗿
Framer Development | Framer Websites | Framer CMS | Framer Motion | Interactive UI | Micro-interactions | Landing Pages | Startup Websites | SaaS Design | SEO Optimization | Performance Optimization
🟠 𝗪𝗶𝘅
Wix Development | Wix Editor | Wix Studio | Wix Velo | Dynamic Pages | Wix Data | Wix Stores | Wix Bookings | Wix Automations | SEO Setup | Mobile Optimization | Custom Integrations
⚫ 𝗦𝗾𝘂𝗮𝗿𝗲𝘀𝗽𝗮𝗰𝗲
Squarespace Development | Squarespace 7.1 | Custom CSS | Custom Code Injection | Portfolio Websites | Business Websites | Ecommerce | Scheduling | SEO Optimization | Responsive Design
🎯 𝗙𝗿𝗼𝗻𝘁𝗲𝗻𝗱 & 𝗨𝗜/𝗨𝗫
HTML5 | CSS3 | SCSS | JavaScript (ES6+) | TypeScript | GSAP | ScrollTrigger | Three.js (basic) | Animations | Micro-interactions | Responsive Design | Mobile-First | Cross-Browser Compatibility | Accessibility (WCAG) | Figma | Adobe XD | PSD to HTML
⚙️ 𝗕𝗮𝗰𝗸𝗲𝗻𝗱 & 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀
PHP | Laravel | Node.js (basic) | REST API | GraphQL | MySQL | Firebase (basic) | Authentication Systems | Custom Dashboards | Webhooks | Third-Party Integrations
Stripe | PayPal | Authorize.net | Razorpay
Klaviyo | Mailchimp | HubSpot | ActiveCampaign
Zapier | Make (Integromat)
Google Analytics (GA4) | Google Tag Manager | Facebook Pixel | TikTok Pixel
📈 𝗦𝗘𝗢, 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 & 𝗖𝗥𝗢
Technical SEO | On-Page SEO | Schema Markup | Structured Data | Core Web Vitals | PageSpeed Optimization | Lazy Loading | Image Optimization | CDN Setup
Conversion Rate Optimization (CRO) | A/B Testing | Funnel Optimization | Heatmaps | User Behavior Tracking | Landing Page Optimization
🧩 𝗪𝗵𝗮𝘁 𝗜 𝗕𝘂𝗶𝗹𝗱
Landing Pages | Sales Funnels | Shopify Stores | WooCommerce Stores | Business Websites | SaaS Platforms | Dashboards | LMS Platforms | Membership Sites | Booking Systems | Portfolio Websites
💼 Why Work With Me
✔️ Conversion-first approach (not just design)
✔️ Clean, scalable, maintainable code
✔️ Strong mix of design + development + marketing
✔️ Fast execution & clear communication
✔️ Long-term reliability
✉️ 𝐒𝐞𝐧𝐝 𝐦𝐞 𝐚𝐧 𝐢𝐧𝐯𝐢𝐭𝐞 𝐚𝐧𝐝 𝐥𝐞𝐭'𝐬 𝐞𝐱𝐩𝐥𝐨𝐫𝐞 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐞𝐥𝐞𝐯𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫!
$6/hr
100%
Job Success
$70K+ earned
Start of list.
End of list.
My objective is to deliver the highest level of work satisfaction and an exceptional working experience for my clients. I provide a range of support services, including email assistance, live chat support, and a ticketing system, striving to exceed customer expectations. Additionally, I possess experience in photo editing.
Effective communication is my passion, and I firmly believe in the importance of thoroughly understanding clients’ needs in order to achieve their complete satisfaction.
Throughout my tenure as a Customer Service Agent, I have cultivated a skill set that aligns closely with my character and is essential for delivering quality customer service. Such skills include patience, attentiveness, clarity, a positive demeanor, time management, empathy, composure, promptness, and persuasiveness.
I maintain a strong desire to learn and am committed to acquiring comprehensive knowledge of the products I support to provide optimal assistance to customers.
The following are some of the significant professional experiences I have acquired:
- Customer Service
- Order Management (including Shopify, Dropified, Dropshipping, and AliExpress)
- Order Fulfillment
- Payment Processing
- Editing and Adding Orders
- Data Entry
- Internet Research
- Email Support
- Chat Support (on platforms such as Facebook, Instagram, Zendesk, and ManyChat)
- Social Media Advertising
- Administrative Tasks
- Ticketing Systems (such as Skybox, VividSeats, StubHub, and Ticket.net)
- Gorgias
- Live Chat
- Freshdesk
- Outlook
- Airtable
- Lead Generation
- Asana
With these experiences, I consistently seek opportunities to learn new technologies. I actively explore emerging web tools to maintain a competitive edge and enhance my efficiency in remote work environments.
$10/hr
100%
Job Success
$50K+ earned
Start of list.
End of list.
🏆9 Years TOP NOTCHER customer support experience like no other!
🔑 A strong focus on delivering HIGH-QUALITY work while maintaining the highest standards of INTEGRITY. Honesty and transparency aren't just values they're the foundation of every project I take on.
🌟Outstanding A+ communication and writing skills!
🤝Collaborative team player, trustworthy, and thrives with minimal supervision!
🌈Enthusiastically dedicated and genuinely enjoy assisting others!
🌟 Here's the reason clients choose to WORK WITH ME!
📧 EMAIL SUPPORT
• Managed a Shopify dropshipping and Honeycomb Wax store.
• Supported European and US customers with inquiries regarding order status, refunds, cancellations, and replacements.
💬 CHAT SUPPORT
• Oversaw the e-commerce account for Sam's Club.
• Assisted US customers with inquiries regarding order status, refunds, cancellations, replacement, and membership.
📞 OUTBOUND CALLS
• Proficient in initiating cold calls to engage potential customers for a cleaning company.
• Contacting customers who have received their orders to inquire about their experiences and gather feedback on the wax products.
• Calling customers experiencing issues with the products and offering clear instructions on their usage.
☎️ INBOUND CALLS
• Offering assistance to customers holding credit cards in the United States.
🌟 OTHER SERVICES
• Admin support
🌟 I'm proficient in using this SOFTWARE and PLATFORMS:
• Reamaze, Gorgias, Freshdesk, Zendesk, Shopify, Bigcommerce, Trello, Airtable, Pipedrive, Ring Central, Voip, Grasshopper, Quickbooks, Tax Jar, Incontact, AWS, Click Up, Klarna, PayPal, Ship Station, Salon Centric, Stonly, and Canva.
Ready to onboard an employee bringing awesomeness and INTEGRITY to ensure customer satisfaction and unlock success together!
💼 If you're confident that we're a perfect match, shoot me a message, and let's kick off this exciting journey!
Jenerose D.
has worked
.
$35/hr
$1K+ earned
Start of list.
End of list.
We are a 𝐂𝐡𝐢𝐧𝐚-𝐛𝐚𝐬𝐞𝐝 𝐚𝐠𝐞𝐧𝐜𝐲 dedicated to helping foreign companies and individuals connect and do business smoothly with China.I hold a 𝐌𝐚𝐬𝐭𝐞𝐫’𝐬 𝐝𝐞𝐠𝐫𝐞𝐞 𝐢𝐧 𝐅𝐢𝐧𝐚𝐧𝐜𝐞 and have over 10 years of experience working with Global Fortune 500 companies. With a strong understanding of 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬, I bring both strategic insight and hands-on execution to the services I offer. Whether you're already operating in China or looking to enter the Chinese market, I can act as your trusted local representative — handling matters 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐛𝐞𝐡𝐚𝐥𝐟 such as:
𝐂𝐡𝐢𝐧𝐚 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐨𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐭 /𝐨𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠 𝐚𝐠𝐞𝐧𝐭/𝐨𝐮𝐭𝐬𝐨𝐮𝐫𝐜𝐢𝐧𝐠 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭
1. Finding trusted suppliers and manufacturers
2. Quality control and factory audits
3. Sample coordination and product testing
4. Price negotiation and order follow-up
5. Import & Export Support, the U.S.| Europe | Middle East | Africa etc
All these matters above, I will output an specialise report to demonstrate the work. Even I could photography or filming videos if the encounter agree.
𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭
1. Market research and competitor analysis
2. Setting up business partnerships or JV
𝐓𝐫𝐚𝐯𝐞𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐞𝐫𝐯𝐢𝐜𝐞
1. Designing a customized travel itinerary based on your interests, time, and budget
2. Booking hotels, scenic spot tickets, and transportation (flights, trains, or private car)
3. Arranging trusted local guides or receptionists who speak English
4. Recommending and organizing authentic Chinese dining experiences
5. Providing on-call assistance during your trip if any issue arises
𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐒𝐞𝐭𝐮𝐩 & 𝐋𝐞𝐠𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬
1. Registering a business entity in China
2. Legal consulting and government liaison
3. Trademark registration and IP protection
𝐎𝐧-𝐭𝐡𝐞-𝐠𝐫𝐨𝐮𝐧𝐝 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧
1. Represent your interests locally when you're not in China
2. Attend meetings, Business Reception, fairs, or factory visits on your behalf
3. Regular reporting and video conferencing updates
𝐓𝐚𝐥𝐞𝐧𝐭 𝐑𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭
1. Source and screen candidates in China
2. Support hiring for sales, operations, customer service, etc.
3. Provide onboarding and HR compliance guidance
𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 & 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
1. Set up and manage Chinese platforms (抖音, 小红书, 阿里巴巴, 淘宝 etc.)
2. Create localized content and brand messaging
3. Run influencer outreach and paid ad campaigns
4. Monitor engagement and optimize performance
For each task handled 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐛𝐞𝐡𝐚𝐥𝐟, I will deliver a comprehensive 𝐫𝐞𝐩𝐨𝐫𝐭 outlining the process and results. With consent from the parties involved, I can also include 𝐩𝐡𝐨𝐭𝐨𝐠𝐫𝐚𝐩𝐡𝐬 𝐨𝐫 𝐯𝐢𝐝𝐞𝐨 𝐫𝐞𝐜𝐨𝐫𝐝𝐢𝐧𝐠𝐬 for additional transparency and clarity.
Associated with
Tig-Rates Digital Services Ltd.
$1K+
earned