🚀👍 Hello—greetings from Nashville, Tennessee. My name is John Benson and I am one of Upwork's most seasoned strategy, marketing, sales and content operators. I provide unique-on-Upwork services spanning Strategy, Marketing, Sales, and Writing services supported (when appropriate) by AI-driven research & analytics. My approach combines 40+ years of business savvy with 15 years of work as a full-time Upwork freelancer before "remote freelancing" was cool. With regard to AI usage - my proprietary usage methods represents responsible use of AI and provides process and activity insights difficult to achieve without an advanced toolkit. AI is a force multiplier of my services, not a replacement for them! ℹ️ Credentials: • Upwork Expert-Vetted (top 1%) • 15+ years full-time on Upwork • 100++ "5.0 Ratings" - check out the comments! • BS - Electrical Engineering; MBA – Marketing | Texas A&M • Formal sales training by Miller Heiman | The enterprise gold standard • Experienced with CRMs; a "leads to closes" services mentality ⚓ Core services: • Marketing & messaging strategy: targeted, high-impact messaging that gains meetings • Sales advisory: I am a salesQB licensee (leading SMB fractional CSO network) • Sales performance: call analysis and messaging optimization • Strategy <-> Analytics: including SDR processes, all forms of sales funnel metrics • CRM and sales process alignment specialist. 💡 I invest time upfront to ensure strong alignment and well-defined project scope. Your project is important to you. So, it is important for me to understand exactly what you want to achieve and your preferences in how that is achieved. My project spin up processes account for plenty of no-charge time to get aligned and truly gain in-depth knowledge of the Project Success Factors - before the work starts. If (a) Category-leading experience, (b) a track record of 100++ "5-0" ratings with astounding compliments, (c) a relaxed personality, confident in success and (d) advanced use of AI where it benefits the most intrigues you - let's have a 20-minute chat about your vital project. Regards, John Benson ⚓ Nashville, TN

I have great people skill, some of the best communication skills in english and in spanish. I have the don of persuasiveness. I work well under pressure and can multitask very well. Work well in teams or by myself. I'm a fast learner and love to do sales over the phone. I'm self motivated and open minded to learning new things. I do have great customer service skills as well.

4+ years of experience in sales, building strong business relationships. I am José Donaire, a versatile professional with over four years of experience in sales, customer success, and executive support. My career has been built on developing strong business relationships, delivering exceptional service, and ensuring smooth operations that drive organizational growth. In sales, I have successfully managed the full cycle from prospecting and cold calling to closing, consistently building trust with clients and maintaining long-term partnerships. My proactive communication style and ability to adapt quickly have allowed me to exceed expectations and contribute to revenue growth. As an executive and customer service professional, I excel at managing schedules, coordinating meetings, and streamlining workflows to improve efficiency. I am highly organized, detail-oriented, and skilled in handling diverse administrative and operational responsibilities while keeping client satisfaction at the center. Bilingual in English and Spanish, I bring cultural adaptability, strong interpersonal skills, and a collaborative mindset that enable me to add value across different functions and teams.

As an English & Spanish Legal Assistant with 3 years of hands-on experience in workers’ compensation claims for the Maryland & DC area I thrived by staying highly organized while handling client qualification and claim submission, insurance carrier coordination, appointment setting with medical specialists, review of sensitive information files, preparing exhibits, drafting settlements and managing full case lifecycles from start to finish. I have an extensive sales background with over 10 years in the vehicle and financial service industry, done online, in-person and over the phone sales as well as customer service and language interpretation for legal and medical providers mostly. I particularly excel at communicating clearly with clients going through very stressful life situations, including low-literacy individuals, building trust quickly, and driving positive outcomes. Whether you need a reliable bilingual virtual assistant, appointment setter, sales representative or customer retention specialist, I can help you: To qualify and/or schedule qualified leads Improve communication and retention of a very diverse group of clients (I'm very good with foreign and American accents whether they're southern, central, eastern or western) Handle inbound/outbound calls and emails in a professional manner Clients have consistently praised my professionalism, efficiency and communication skills. I would happily provide with any requested references. I'm actively looking for a 4 - 6 hour shift part-time role, Long-term and stable preferred. Let’s discuss how I can support your team or yourself. Message me today!

Hi, this is Gilbert Sayago! I'm 29 years old, and I'm from Venezuela, but currently living in Colombia. I have 5 years of experience as a Cold Caller, Appointment Setter, and Virtual Assistant and Bilingual Recruiter. I'm a proactive person, an excellent teammate, organized, and responsible. I really enjoy learning new things, so my goal is to do my best, always be the best, and find a dynamic position where I can share my experience and, at the same time, add new knowledge. Also, I have excellent verbal and written communication skills, strong persuasive and negotiation abilities, professional customer service, and manage appointment schedules. I have experience with dialers such as Calltools, GoHighLevel, Xencall or ReadyMode, Vicidial, Mojodialer, batchdialer, and a bit of Ricochet dialer. As a Cold Caller and Appointment Setter, I can generate 3 to 5 leads per day. I'm a native Spanish Speaker so I can do leads in both languages, which is much more beneficial for both parties. As a Virtual Assistant, I have worked for various companies and direct clients in the US, Philippines, Spain, Brazil, Colombia, Mexico, Venezuela, etc., performing various administrative tasks, such as Human Resources, organizing and making payments, and keeping track of workers' hours and quality as a Supervisor. As a Bilingual Recruiter, I'm responsible for finding talent for agencies, companies, and clients. I organize candidate information, manage the calendar effectively, conduct interviews via phone or video calls (using Zoom, Google Meet, RingCentral, or WhatsApp), and analyze potential candidates to determine their suitability for our team. I gather the necessary information and ask key questions to assess their potential or see if they are a good fit for us. Don't waste any more time looking for more agents. Just hire me, and you'll get the best of the best! Thank you, have a great day!🙌🏻🙏🏻💯💲💵💰

Hi! I’m a multilingual customer service specialist fluent in English, French, Spanish, and Haitian Creole. I provide fast, friendly, and professional customer support, live chat assistance, and accurate English-to-Haitian Creole translations. I help businesses keep clients happy, resolve issues quickly, and communicate clearly across languages. Let’s work together to give your customers an exceptional experience!

I can help you achieve your business goals with efficiency and commitment. I´m a bilingual appointment setter and sales specialist, helping businesses grow, through strategic lead generation, follow up and client engagement. I can book qualified appointments and closing deals in both English and Spanish

I am looking for a company that can give me an opportunity to show my work experience and work ethics. I am very responsible and reliable. Always on time and can easily answer customer questions quickly and effectively, resolve issues with empathy and care, document points to share with internal teams, nurture relationships, and improve brand credibility.

I help coaches, consultants, and service-based businesses turn inbound leads into qualified booked calls through thoughtful, strategic conversations. Since 2023, I’ve been supporting online businesses by managing lead conversations, qualifying prospects, and scheduling aligned discovery calls through platforms like Instagram and CRM systems. What I can help you with: • Appointment setting from inbound leads • Lead qualification and conversation management • Instagram DM management • CRM management and pipeline updates • Strategic follow-ups that feel natural (not pushy) • Calendar management and scheduling My approach focuses on quality conversations, emotional intelligence, and genuine connection, ensuring the people who book calls are aligned and ready for the next step. I’m bilingual (English / Spanish) and comfortable communicating with clients and leads from different countries and backgrounds. If you're looking for someone who can represent your brand professionally, manage conversations with care, and keep your calendar filled with qualified calls, I’d love to connect.

A few years ago, I worked as an Office Coordinator at a multicultural organization. In this role, I managed scheduling, emails, calls, payments, and databases, while also coordinating appointments for a psychologist and providing empathetic, confidential support in a diverse care environment. I also gained valuable knowledge in immigration processes and applications to USCIS, which helped me assist clients effectively. This experience strengthened my administrative skills, including organization, multitasking, and client communication across diverse cultural backgrounds. Today, my focus is as a Virtual Assistant specializing in administrative support. I completed training as both a Digital Setter and a Virtual Assistant at Elevate School, where I developed skills in client prospecting, appointment setting, and comprehensive administrative tasks for online businesses. My goal is to help businesses streamline their operations and connect with clients efficiently—saving valuable time and resources. Throughout my career, colleagues and supervisors have consistently described me as intelligent, a quick learner, and highly adaptable Hace algunos años, trabajé como Coordinadora de Oficina en una organización multicultural. En este puesto, gestionaba la programación de citas, correos electrónicos, llamadas, pagos y bases de datos, además de coordinar citas para una psicóloga y brindar apoyo empático y confidencial en un entorno de atención diversa. También adquirí valiosos conocimientos en procesos migratorios y aplicaciones a USCIS, lo que me permitió asistir a los clientes de manera efectiva. Esta experiencia fortaleció mis habilidades administrativas, incluyendo organización, multitareas y comunicación con clientes de diferentes culturas. Actualmente, mi enfoque es como Asistente Virtual especializada en soporte administrativo. Completé la formación tanto como Digital Setter como Asistente Virtual en Elevate School, donde desarrollé habilidades en prospección de clientes, gestión de citas y tareas administrativas integrales para negocios en línea. Mi objetivo es ayudar a las empresas a optimizar sus operaciones y conectar con sus clientes de manera eficiente, ahorrando tiempo y recursos valiosos. A lo largo de mi carrera, colegas y supervisores han destacado que soy inteligente, aprendo rápido y me adapto fácilmente.