12+ years of experience in software development. Combined experience in project management, product management, business analysis, and software engineering. HOLISTIC VISION With more than 5+ years as a software engineer, an MBA, and 4+ years in client-facing roles, I understand effectively both the technical team and the business people. EXPERIENCE WITH BOTH WATERFALL AND AGILE FRAMEWORKS I have extensive experience not only with traditional waterfall approach but also with more dynamic, agile frameworks, mainly Scrum and Kanban, both pure and customized/merged. EFFECTIVE DOCUMENTATION OF REQUIREMENTS/USER STORIES Whether you work traditional or agile, I can help you in transforming high level requirements or epics into clear, compelling requirements documents that, first and foremost, will ADD VALUE to your business. Promise. EXPERIENCE CONFIGURING JIRA AND CONFLUENCE If you are unsure on how your Jira workflow should look like, whether you are working Scrum or Kanban, I am here to help. It is all about adapting the tools to our process, not the other way around. After the setup you are happy with I will stay around until you and your team get used to it. LET'S GET STARTED! I would be very happy to talk to you about your business first - I do know that IT is not a goal in itself but rather it's a means to achieve business value. I promise I can help you in that endeavor, for my focus is always on VALUE. I look forward to talk to you soon! HIGHLIGHTS • 7+ years overall experience in IT project management. • 4+ years leading remote teams for US-based clients. • Certified Project Management Professional (PMP). • Agile Certified Practitioner (PMI-ACP). • Configuration of complex Scrum and Kanban workflows in Jira. • JQL filters, reports, and dashboards. • SQL programming and reporting (Oracle, MS Sql Server, MySql). • Remote training in Scrum and Kanban. • Kata 4-step approach for continuous improvement. • Lean software development. RELEVANT REMOTE JOB EXPERIENCE Agile Coach & Sr. Project Manager | GLOBANT (NYSE GLOB) Aug. 16 - Jan. 18 • Led and coached internationally located teams (60+ people in total) working remotely for a US-based client. • Tailored Jira's Scrum/Kanban dashboard and workflows as required per the teams. • Based on client’s business goals, defined sound KPIs for team’s performance assessment under a continuous improvement approach. • Coached the team with continuous improvement practices such as Improvement Kata’s four-step model and Scrum’s retrospective meetings. Business Analyst | VERIZON TERREMARK May. 11 - Jul. 13 • Agile BA for the development of web applications for the support of the Colocation and Managed Hosting BUs’ operations. Framework Scrum. • Gathered core business needs of USA/Latam offices. Worked closely with both end-users and developers to jointly create compelling customer-centric web application design. • Led value-based prioritization of product backlog with relevant stakeholders. • Travelled periodically to USA/Latam and intensively interacted (both written and verbal) with stakeholders (from end users to senior executives) in USA/Latam/EU. EDUCATION MASTER'S DEGREE | INSEAD (FRANCE) BUSINESS ADMINISTRATION 2005 - 2006 BACHELOR OF SCIENCE | UNIVERSIDAD NACIONAL DE INGENIERÍA (PERÚ) SYSTEMS ENGINEERING MAJOR 1991 - 1997

⭐ **Top 1% Upwork Freelancer | Accomplished Program & Project Manager | Digital Transformation Specialist | IT Enablement Expert** 🏆 As an Expert Vetted Freelancer on UpWork, I belong to the elite top 1%, demonstrating an unwavering commitment to quality, efficiency, and client satisfaction. 💼 I've clocked over 6000+ hours of successful client engagements. This adventure has left my clients with ⭐⭐⭐⭐⭐ experience and a bunch of fun stories! 🚀 With 25+ years of experience under my belt, I've navigated complex IT projects and digital transformations across a myriad of sectors. I've championed efficiency, transparency, and collaboration, all while enjoying the ride. My expertise lies in conceptualizing, planning, coordinating, and managing projects, leading the transformation from vision to realization. 🎯 I am adept at integrating diverse business, functional, and technical teams into one cohesive powerhouse, delivering projects that exceed expectations and provide lasting value. 🔑 Consider me a "game-changer" for your project team. I excel at tackling obstacles head-on, perfecting procedures, and swiftly resolving issues. I have a knack for creating effective workflows to overcome roadblocks and boost quality and efficiency. As a natural problem solver, I derive immense satisfaction from bringing order out of chaos and steering your project towards successful completion. Professional Certifications: ✔️ PMP - Project Management Professional ✔️ PMI-ACP - Agile Certified Practitioner ✔️ CISA - Certified Information Security Auditor ✔️ ITIL Managing Professional and Specialist Global Work Experience: 🌐 I bring to the table an extensive portfolio of global work experiences, having collaborated with clients from the USA, UK, Canada, Australia, New Zealand, and several countries in Europe, the Middle East, and Asia. This diverse exposure has equipped me with a unique perspective and a deep understanding of different cultural nuances, business environments, and market dynamics. Technical Proficiencies: 🔧 Project & Task Management Tools: Microsoft Project, Atlassian Jira & Confluence, Trello, Monday, Asana, ClickUp, Wrike, Notion. 📣 Communication & Collaboration Tools: Microsoft Teams, Google Meet, Zoom, Slack, Discord. 📈 Visualisation and Conceptualisation Tools: Microsoft Visio, Miro Boards, xMind, Lucid Charts, Figma, Draw.io, MindMaster. 🔀 Integration and Automation Tools: Zapier, Make, Power Automate, Monday Recipes and Integrations, Jira Workflows and Automation, ClickUp Automation, Asana Automation. 💡 Office Productivity Tools: Microsoft Office, Google Workspace, Atlassian Confluence, Microsoft Azure, DropBox, OneDrive, DocuSign, Zoho. I am excited to bring order to your project chaos and steer your vision to its successful realization. Let's connect today to discuss how we can transform your projects into success stories. Availability: I am available for both short-term and long-term projects. Let's discuss your needs and chart the best path forward. Languages: English (Native/Bilingual). 📚Education: Master Degree with specialisation in Management Information Systems. ⚙️ Specialties: Digital Transformation, IT Enablement, Project Management, Team Integration, Workflow Optimization, Problem Solving. 🔄 Key Traits: Proactive, Detail-oriented, Adaptable, Collaborative, Solution-focused. 🤝 With a commitment to excellence and a passion for delivering value 🤝

𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗰𝗼𝗺𝗽𝗹𝗲𝘅 𝘄𝗲𝗯 𝗮𝗻𝗱 𝗺𝗼𝗯𝗶𝗹𝗲 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝗼𝗻 𝘁𝗶𝗺𝗲 𝗮𝗻𝗱 𝗼𝗻 𝗯𝘂𝗱𝗴𝗲𝘁 with extensive experience in 𝗔𝗴𝗶𝗹𝗲 and 𝗦𝗰𝗿𝘂𝗺 methodologies, 𝗟𝗲𝗱 𝟭𝟱+ 𝗿𝗲𝗺𝗼𝘁𝗲 𝘁𝗲𝗮𝗺𝘀 𝘁𝗼 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝟯𝟬+ 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀, 𝟵𝟱% 𝗼𝗻 𝘁𝗶𝗺𝗲 𝗮𝗻𝗱 𝘄𝗶𝘁𝗵𝗶𝗻 𝘀𝗰𝗼𝗽𝗲, across various industries, including 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲, 𝗦𝗮𝗮𝗦, and 𝗰𝘂𝘀𝘁𝗼𝗺 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 which results in improved delivery speed by 25% through agile workflow optimizations. My hands-on expertise lies in managing end-to-end development of complex web and mobile applications, while ensuring timely delivery and seamless alignment with business goals. Whether it’s a 𝗰𝘂𝘀𝘁𝗼𝗺 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻, a 𝗪𝗼𝗿𝗱𝗣𝗿𝗲𝘀𝘀/𝗦𝗵𝗼𝗽𝗶𝗳𝘆 𝗽𝗿𝗼𝗷𝗲𝗰𝘁, or a 𝗦𝗮𝗮𝗦 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺, I bring clarity, structure, and efficiency to every phase of the project lifecycle. I’m skilled at working with 𝗰𝗿𝗼𝘀𝘀-𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝘁𝗲𝗮𝗺𝘀, ensuring smooth collaboration between 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿𝘀, 𝗱𝗲𝘀𝗶𝗴𝗻𝗲𝗿𝘀, 𝗤𝗔, and 𝘀𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀, whether remotely or in-office. I leverage tools like 𝗝𝗶𝗿𝗮, 𝗔𝘀𝗮𝗻𝗮, 𝗠𝗼𝗻𝗱𝗮𝘆.𝗰𝗼𝗺, and 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗔𝘇𝘂𝗿𝗲 to manage tasks, track progress, and communicate with stakeholders, ensuring everyone stays aligned. From 𝘀𝗽𝗿𝗶𝗻𝘁 𝗽𝗹𝗮𝗻𝗻𝗶𝗻𝗴, 𝘀𝘁𝗮𝗻𝗱-𝘂𝗽𝘀, to 𝗿𝗲𝘁𝗿𝗼𝘀𝗽𝗲𝗰𝘁𝗶𝘃𝗲𝘀, I lead 𝗮𝗴𝗶𝗹𝗲 𝘁𝗲𝗮𝗺𝘀 to maintain focus and drive productivity, while also managing risks, timelines, and scope. I pride myself on being a strategic communicator, consistently engaging with clients and stakeholders to set expectations, manage deliverables, and maintain transparency throughout the project lifecycle. With experience working across multiple domains, including eCommerce, SaaS, and custom software, I’m accustomed to delivering quality results while solving problems, managing dependencies, and maintaining team morale. Whether it’s aligning teams on a complex feature release or managing a 𝗳𝗮𝘀𝘁-𝗽𝗮𝗰𝗲𝗱 𝘄𝗲𝗯 𝗼𝗿 𝗺𝗼𝗯𝗶𝗹𝗲 𝗽𝗿𝗼𝗷𝗲𝗰𝘁, I ensure every task moves forward with purpose. Let me bring structure, clarity, and exceptional project delivery to your next project. Whether managing a 𝗰𝘂𝘀𝘁𝗼𝗺 𝘄𝗲𝗯 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 or a 𝗺𝗼𝗯𝗶𝗹𝗲 𝗮𝗽𝗽, I’m here to help your team stay on track, hit deadlines, and achieve the results you need. 𝗞𝗲𝘆 𝗔𝗿𝗲𝗮𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: 🚀 𝗔𝗴𝗶𝗹𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (𝗦𝗰𝗿𝘂𝗺): Leading sprint planning, retrospectives, and stand-ups to ensure agile principles are followed. 🤝 𝗖𝗿𝗼𝘀𝘀-𝗙𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Managing and coordinating with remote teams across development, design, and QA functions. 📅 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: Successfully managing projects from concept to launch across 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲, 𝗦𝗮𝗮𝗦, and 𝗰𝘂𝘀𝘁𝗼𝗺 𝘄𝗲𝗯 & 𝗺𝗼𝗯𝗶𝗹𝗲 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀. 💬 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Regular interaction with 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 and 𝘀𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀 to ensure alignment and expectations are met. 🛠️ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗧𝗼𝗼𝗹𝘀: Expertise with 𝗝𝗶𝗿𝗮, 𝗔𝘀𝗮𝗻𝗮, 𝗠𝗼𝗻𝗱𝗮𝘆.𝗰𝗼𝗺, 𝗔𝘇𝘂𝗿𝗲 𝗕𝗼𝗮𝗿𝗱𝘀, and 𝗧𝗿𝗲𝗹𝗹𝗼 for task management, progress tracking, and collaboration. 📱 𝗧𝗲𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Skilled in using Slack and Microsoft Teams to ensure real-time communication, keep the team updated, and manage remote collaboration efficiently. If you're looking for a strategic project manager to lead your next software project, streamline team workflows, and deliver high-quality results, let’s connect and discuss how I can support your goals. 🔑 𝗞𝗲𝘆𝘄𝗼𝗿𝗱𝘀 : Agile Project Manager, IT Project Manager, Scrum Master, Digital Project Manager, Product Owner, Certified Scrum Master (CSM), Jira Project Manager, Sprint Planning, Agile Transformation, SaaS Project Management, Risk Management, Backlog Grooming, Resource Allocation, Stakeholder Communication, Project Execution, SDLC, Workflow Optimization, Agile Coach, Remote Team Management, Change Management, Project Roadmap, Kanban, Scrum, Asana Project Manager, Process Improvement, QA Coordination, Sprint Retrospective, Agile Best Practices, Scrum Framework, Team Facilitation

Agile Project Manager | Scrum Master | ClickUp, Jira, Asana, Monday, Notion 🎓 Certified Project Manager 📌 𝟓+ Years of Experience 🏅 100% Job Success Score 💫 Worked With 150 SMEs and Big Tech Giants (IBM, Cisco, Walmart and UAE Government) 🏆 Completed 500+ Projects Hello! I’m Munaza Kausar. I help companies deliver software products faster by combining Agile project management, structured delivery frameworks, and intelligent automation. Over the past 5+ years, I’ve led cross-functional teams across SaaS, AI, and digital platforms by ensuring projects move smoothly from planning to release while maintaining clear communication between stakeholders and development teams. 𝐈 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞 𝐢𝐧: • Agile Project Management & Scrum Delivery • Technical Project Management for SaaS products • AI & Automation implementation (Zapier, Make, n8n) • Workflow optimization and operational systems • Jira, ClickUp, Asana, Notion project environments 𝐌𝐲 𝐟𝐨𝐜𝐮𝐬 𝐢𝐬 𝐬𝐢𝐦𝐩𝐥𝐞: bring structure to complex projects, remove operational friction, and help teams deliver high-impact features faster. 📌 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗢𝗳𝗳𝗲𝗿𝗲𝗱: ◾ 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 & 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 I plan, structure, and deliver projects from kickoff to completion, ensuring timelines, scope, and priorities stay aligned while teams execute efficiently. ◾ 𝐀𝐠𝐢𝐥𝐞 & 𝐓𝐞𝐚𝐦 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 I run Agile ceremonies, manage backlogs, coordinate cross functional teams, and keep everyone aligned through clear priorities, sprint planning, and ongoing delivery tracking. ◾ 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 & 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 I design clean workflows, SOPs, and operating systems that reduce manual work, improve clarity, and create predictable execution across teams. ◾ 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 𝐒𝐞𝐭𝐮𝐩 I implement task automation, CRM integrations, and reporting systems using tools like ClickUp, Zapier, and Make to improve visibility and reduce overhead. ◾𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠, 𝐕𝐢𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 & 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 I create dashboards, project reports, and executive views that give founders and stakeholders real time insight into progress, risks, and capacity. ◾𝗧𝗼𝗼𝗹𝘀 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗜 𝗨𝘀𝗲 𝗳𝗼𝗿 𝗠𝗮𝘅𝗶𝗺𝘂𝗺 𝗜𝗺𝗽𝗮𝗰𝘁 - Project Management | ClickUp, Jira, Asana, Monday, Trello, Notion, Microsoft Project - Automation Platforms | Zapier, Make, n8n, Airtable - CRM Business | HubSpot, Zoho CRM, GoHighLevel (GHL), Gmail - Communication & Collaboration | Slack, Microsoft Teams, Confluence, Loom - Reporting & Documentation | Microsoft Excel, Google Sheets, Gitbook, MS Word, Figma - Workflow & Process Modeling | Lucidchart, Draw, Miro, Microsoft Visio - API | Swagger 𝐖𝐇𝐀𝐓 𝐈 𝐁𝐑𝐈𝐍𝐆 𝐓𝐎 𝐓𝐇𝐄 𝐓𝐀𝐁𝐋𝐄: ✨ Efficiency Boost: I specialize in crafting tailored workflows with automated processes, freeing your team from repetitive tasks and enabling laser-focused efforts. ✨ Project Management Revolution: I'll transform your setups with custom templates, informative dashboards, and insightful reporting, bidding farewell to project chaos. ✨ Productivity Unleashed: Seamlessly integrate your preferred tools to optimize workflows, giving your team more time to drive strategic initiatives. ✨ Proven Track Record: With over 150 completed projects, I consistently deliver exceptional outcomes across diverse industries. 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐝𝐞𝐭𝐚𝐢𝐥𝐬: 🎓 Master of Science in Project Management (MSPM) 🎓 Bachelor of Science in Software Engineering 𝐖𝐡𝐲 𝐚𝐦 𝐈 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐟𝐢𝐭? I combine strategic thinking, technical expertise, and leadership skills to ensure your project succeeds from planning to execution. I’m committed to delivering clear, measurable results while enabling your team to operate at peak efficiency. ✅ Proven Track Record: 500+ successful projects across diverse industries ✅ Efficient Communication: Keep all stakeholders aligned and informed ✅ Team Leadership: Mentor and guide teams to deliver collaborative results ✅ Strategic Planning: Define milestones, KPIs, and actionable project plans ✅ Risk & Quality Management: Identify risks proactively and maintain high standards ✅ Workflow Optimization: Streamline processes with automation and integrations. مدير المشروع الفني | سكروم ماستر | مكتب إدارة المشاريع Responsable Técnico de Proyectos | Maestro de scrum | PMO 📩Click " 𝗛𝗶𝗿𝗲" to eliminate chaos, reduce errors, and create predictable, scalable project workflows

✅ Certified "Top 1% Globally " Product & Program Manager - Handpicked by Upwork Experts ✅ Top Most Success Badge by Upwork - "Expert-Vetted" 🏆 ✅ 100% Job Success ✅ 5⭐️ Reviews by All Clients ✅ Working Experience with Startups , Mid sized as well as Fortune 500s like NICE, SpringerNature, Discovery Ltd and British Telecom Hello! I'm a seasoned freelance Product and Program Management expert, specializing in agile methodologies. With a diverse skill set, I offer comprehensive services to help businesses succeed in the digital landscape. Here's what you can expect when working with me: Product Management: - Product Roadmap: I excel in creating strategic product roadmaps that align with your business goals, ensuring a clear direction for your digital products. - Market Research: I conduct thorough market research to assess demand, competition, and emerging trends, enabling you to make data-driven product decisions. - Technical Feasibility: I evaluate the technical feasibility of your product ideas, considering scalability, infrastructure requirements, and potential constraints. - User Research: I employ user research techniques to gain valuable insights into user preferences, behavior, and pain points, driving user-centric product development. - Requirement Management: I utilize an Agile-based approach to effectively manage and prioritize requirements, ensuring that product features align with stakeholder needs and expectations. I collaborate with stakeholders & development team to elicit, analyze, and document requirements, ensuring a clear understanding of project scope and deliverables. - Go-to-Market Strategy: I develop effective go-to-market strategies, defining target audiences, creating user personas, and implementing impactful marketing tactics for successful product launches. - Growth Strategy: I provide growth strategies to optimize user engagement, increase retention, and drive continuous improvement of your digital products. Program Management: - Scrum Master: With my expertise as a certified Scrum Product Owner, I effectively facilitate Scrum ceremonies, promote team collaboration, and ensure the successful delivery of projects. - Team Management: I excel in managing cross-functional teams, fostering a collaborative environment, and optimizing team performance to achieve project objectives. - Planning & Budgeting: I create comprehensive project plans, including resource allocation, task scheduling, and budget management, to ensure projects are delivered on time and within budget. - Resource Management: I oversee resource allocation, capacity planning, and team coordination, ensuring optimal resource utilization and efficient project execution. - Team Satisfaction: I prioritize the happiness and well-being of team members, promoting a positive work culture, addressing challenges, and facilitating professional growth opportunities. In Application/Tools Expertise: - Management Tools: JIRA, JIRA Automation, Confluence, Trello, ClickUp. - Daily Usage: Google Suite, Microsoft Suite, ChatGPT. - Design Tools: Figma, Balsamiq, draw.io, Visio. - Communication Tools: Slack, MsTeams. My certifications include Scrum Product Owner (Scrum Alliance), Growth Strategist (GrowthX), and Agile Coach (ICP-ACC). These certifications validate my expertise and commitment to delivering high-quality results. I'm passionate about partnering with clients to drive product and program success. Let's collaborate to take your digital initiatives to the next level. Contact me today to discuss how I can contribute to your business's growth and success.

𝐈 𝐚𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐝 𝐀𝐈-𝐩𝐨𝐰𝐞𝐫𝐞𝐝 𝐚𝐩𝐩𝐬 𝐞𝐧𝐝-𝐭𝐨-𝐞𝐧𝐝. 𝐁𝐚𝐜𝐤𝐞𝐧𝐝, 𝐟𝐫𝐨𝐧𝐭𝐞𝐧𝐝, 𝐝𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭. I spent 12 years shipping mobile app features at eBay, VMware, Remitly, and PwC - hands-on leading engineering teams, debugging production issues, and owning technical architecture decisions. AI has changed my approach completely as a developer and architect - I have built AI-native development workflows (Claude Code, Cursor, Windsurf) that let me write code and ship at 3-5x traditional dev speed. 𝐁𝐮𝐢𝐥𝐭 𝐫𝐞𝐜𝐞𝐧𝐭𝐥𝐲: → 𝐙𝐨𝐌𝐚𝐭𝐞 | 𝐿𝑎𝑢𝑛𝑐ℎ𝑒𝑑 𝑀𝑎𝑟𝑐ℎ 2026 | A dating app with an AI coach that uses RAG pipelines grounded in user preference context to deliver hyper-personalized recommendations - the model's system prompt is dynamically injected with user profile embeddings, making every interaction context-aware → 𝐁𝐥𝐢𝐧𝐤𝐃𝐨 | 𝑈𝑝𝑑𝑎𝑡𝑒𝑑 𝐹𝑒𝑏 2026, 𝑙𝑎𝑢𝑛𝑐ℎ𝑒𝑑 𝑁𝑜𝑣𝑒𝑚𝑏𝑒𝑟 2025 | AI-powered book summary app, live on iOS/Android with 1,000+ downloads. I architected the backend, and built the agentic AI pipeline → 𝟏𝟓+ 𝐨𝐭𝐡𝐞𝐫 𝐚𝐩𝐩𝐬 collectively reaching 1M+ users - from event booking platforms to IoT monitoring to AI chatbots handling 1,000+ daily conversations. 𝐒𝐭𝐚𝐜𝐤 - Mobile: React Native, Swift, SwiftUI, Kotlin - Frontend: React, Next.js, TypeScript, Tailwind - Backend: Node.js, Express, FastAPI, Python - AI: OpenAI API, Claude API, LangChain, Vector DBs, Agentic Workflows, CrewAI - Cloud: AWS, Vercel, Firebase, Supabase, Docker - Payments: Stripe, Razorpay - Analytics: Mixpanel, Amplitude, Posthog, AppsFlyer, GA4 𝐇𝐨𝐰 𝐈 𝐰𝐨𝐫𝐤: Every project comes with a 𝐦𝐨𝐧𝐞𝐲-𝐛𝐚𝐜𝐤 𝐠𝐮𝐚𝐫𝐚𝐧𝐭𝐞𝐞. You either love the work or you get paid to find out. I run MentorflowAI with Brijesh (IIT-Delhi engineer, full-stack dev). When you hire me, you can tap into a two-person execution team that covers architecture, development, and product strategy under one roof. 𝐁𝐞𝐬𝐭 𝐟𝐢𝐭: → Founders and teams building AI-powered MVPs → React Native and Native iOS/Android mobile apps, or adding AI capabilities to existing products → If you need someone who thinks about the product AND writes the code, let's talk.

Agile Coach and Instructional Designer that can lead an organization or project or learning and development content. Am currently a Senior Agle Coach for a Fortune 100 company. Certified as a Scaled Agile Program Consultant (SAFe SPC), Project Management Professional (PMP), and Agile Leader/Scrum Master (PMI-ACP, CSM), I have coached, trained, and advised organizations and individuals in project management best practices and implement the agile best practices and methodologies. Aiding the transformation of teams from traditional project management to agile product development ways of working. An agile transformation is a journey. Having a knowledgeable, experienced guide to Beyond working directly with teams to apply and learn how to implement and mature as agile organizations, I develop and author training material to help teams understand the best practices and educate the enterprise about the company initiatives and objectives. Knowledge transfer is a key factor in launching Agile methods, obtaining buy-in, building excitement, and expanding learning, terminology, and growth. As an agile project manager and agile coach, I model the best practices and frameworks. Utilizing tight feedback cycles to optimize alignment and value creation. Cultivating agile environments to build high performing teams embracing relentless improvement mindsets based on collaboration and team identity. Developing a truly agile organizations takes time, practice, and willingness to challenge the status quo. Having the proper guide is crucial. Interactivity makes all the difference in creating and delivering training material! I relish in taking stale content and making it active. To create entirely new experiences and learning outcomes by tapping into new possibilities and creative means. To make presentations, trainings, tutorials, teasers, informational sessions, and videos more appealing and engaging, I leverage many leading technologies and software. Some tools include Articulate Storyline, Camtasia, Adobe Illustrator, Character Animator, PowerPoint, and Audition. I enjoy creating interactive material that engages and entertains the user. Additionally, incorporating animation, graphic design, and visual elements can make even mundane content more interesting and effective. A prime example of this is PM City - PMP Exam prep 35 hour online course. PM City incorporates graphics and multimedia to present the learner with effective content that puts the user in control. The learner selects, moves, controls the content. They navigate at their own pace. They are more connected to the content as they progress. Games and learning assessments make retention fun. Whiteboard animation and animated characters bring complex and abstract concepts to life. Examples of this courseware are available at The Crowd Training website and their YouTube channel. Beyond PM City, I have produced agile training content for numerous clients. Agile material includes presentations, video lessons, job aides, documentation, and interactive tutorials. As an enterprise agile coach, my role is to assist teams and organizations understand the agile mindset and practice, then mature to achieve enterprise-wide success. Whether in a SAFe Scaled Agile framework or other structures, I have mentored and guided teams at all levels of maturation. Beyond the whiteboard animation and animated video content, I have authored courses and materials on agile project management, traditional project management, and other management topics for companies all over the world. They reuse my writing, video productions, interactive content, voiceovers, and other material as they need. I hold certifications in: Scaled Agile SAFe SPC SAFe DevOps Project Management Professional PMP, Agile Certified Practitioner PMI-ACP, Certified Scrum Master CSM ITIL Foundations, IT Service Management Practitioner, IT Service Strategy, IT Service Design, IT Service Transition, IT Service Operations, Continual Service Improvement and Change Management. Worked with JIRA, Rally, Trello, Kanban, and IBM RTC-ALM to help teams manage projects.

Greetings, I'm here to Elevate Your Quality Management with AI-Driven Excellence! With an impressive 25k+ hours of enriching Software consulting experience, I'm your go-to professional. My qualifications include certifications like Registered Scrum at Scale Practitionerr, Certified Scrum Master, HP AIS Functional Testing, HP Quality Center, and MCTS: SQL Server Implementation and Maintenance. I also hold certifications in "Prompt Engineering with ChatGPT" from Vanderbilt University, and CrewAI Agentic AI orchestration, enhancing my ability to integrate cutting-edge AI technologies into your projects. 1. AI-Infused QA and Automation Expertise: Leveraging AI, I streamline manual QA processes, supercharge test automation, and boost Scrum team productivity. My expertise in prompt engineering enables me to harness the power of Generative AI tools to design smarter workflows, reduce testing cycles, and improve defect detection rates—all tailored to your unique project needs. Even more, I have been working in AI engineering since 2024 and have developed agentic AI systems using Crew AI, FastAPI, Celery, Redis, PostgreSQL, and FAISS vector DBs. 2. Test Automation Wizard: I have hands-on mastery over Selenium-based automation frameworks (both Java and Javascript), and I'm well-versed in performance testing tools like Apache JMeter and HP LoadRunner. I'm all about crafting excellence through automation, testing databases, APIs, and mobile apps. Building frameworks using the page object model (POM) and embracing Behavior-Driven Development (BDD) with Gherkin are my specialties. Now, I also have deep experience creating autonomous test case generation pipelines using agentic AI frameworks. 3. Operations Automation with Agentic AI: Since 2024, I have started building intelligence layer for operational excellence. This layer is built on Agentic AI frameworks like CrewAI, and a development stack i.e. FastAPI, Celery, Redis, PostgreSQL. This layer is responsible for managing knowledge bases, workflows, and autonomous decisions, serving customers, including an audit and control mechanism. 4. Versatile Experience: My journey spans a myriad of roles — from Test Engineer to Test Team Lead, even up to Quality Assurance Manager and Head of Testing. I have worked in the role of development portfolio manager too. I've thrived in startups as well as CMMI Level 5 companies with massive teams of 1500+ employees. My knack for navigating diverse software quality realms makes me the perfect match for your needs. 5. Agile Advocate: Leveraging my skills in the Scrum framework, I've donned the hat of Agile Coach, steering parallel Scrum teams toward success. You'll also find me sharing insights as a keynote speaker at the Agile Pakistan Lahore Chapter. How I Utilize AI in My Services: - Streamlining manual QA with intelligent, automated test design and defect triaging. - Accelerating test automation script generation through Agentic AI. - Enhancing team productivity in Scrum with AI-driven backlog grooming and sprint planning insights. - Generating smart test scenarios and optimizing regression suites with AI tools. - Automating operational excellence workflows through agentic AI. Services I Offer: ⭐ AI Rollouts to Boost Productivity ⭐ Scrum/AI Transformation ⭐ Process engineering ⭐ Functional testing (System, Regression, Integration, Smoke, Sanity) ⭐ Automated testing ⭐ Web services/API testing ⭐ Data migration (ETL) verification ⭐ User Acceptance Testing for clients ⭐ Mobile app testing Non-Functional Testing Services: ⭐ CI/CD implementation ⭐ Jira Workflows and Automation ⭐ Load testing of web applications and web services ⭐ Database performance testing ⭐ Failover testing for n-tier application components ⭐ High availability testing ⭐ Usability testing ⭐ Cross-platform Compatibility testing Let's collaborate to transform your software quality journey. I believe in delivering more than promised and making your software shine.

Hi, I'm Arslan. PMP-certified Senior Project Manager and Scrum Master, 10 years delivering complex software projects across the US, UK, UAE, Australia, and beyond. If you send me an invitation or a message about your project, I'll record you a quick Loom video showing exactly how I'd approach it. No generic templates, no pitch deck. If your project is slipping, scope is creeping, and your team is talking past your stakeholders, I take that over and get it shipping again, on time, on budget, and without the chaos. On Upwork alone: 100+ projects, 100% Job Success Score, $50K+ earned across global engagements. I work as a top-performing Project Manager in Agile project management for SaaS, PropTech, eCommerce, AI-driven products, and global digital transformation programs. ========================== ► WHAT YOU GET WHEN YOU HIRE ME ========================== A project that ships on time and on budget, with weekly status reports clear enough to forward straight to your investors or your board. Sprint goals your engineering team genuinely understands. Risks flagged early, not as a Friday-afternoon surprise. A single point of accountability so you can stop chasing updates and get back to running your business. ========================== ► WHAT SETS ME APART ========================== A software engineering background. I read code reviews, architecture diagrams, and tickets in the language your developers actually speak. Technical risks get caught before they turn into budget overruns. You don't need to translate anything for me, and your team doesn't need to dumb anything down. ========================== ► DELIVERY EXPERIENCE ========================== Global delivery across Salesforce Commerce Cloud (20+ international market launches), SaaS platforms, full website development and site maintenance, PropTech, digital transformation programs, ERP implementations, mobile and web applications, and AI products. I've also led AI delivery for clients building LLM-powered products, AI workflow automation, prompt engineering, and Generative AI integrations into existing platforms. I've led diverse teams of 10 to 30 people across engineering, QA, product, and design, fully remote, across time zones, with consistent on-time delivery. ========================== ► HOW I RUN DELIVERY ========================== Scrum, Kanban, Waterfall, Traditional, Agile, or a hybrid tailored to your team. I choose whichever fits the work, not whichever looks neat in a slide. Day to day I'm in Jira, ClickUp, Asana, Confluence, MS Project, Notion, and Slack. I also use AI tools like ChatGPT, Claude, and Gemini to streamline project workflows around requirements, user stories, status reporting, risk analysis, and meeting notes, so my teams spend less time on admin and more time shipping. ========================== ► CERTIFICATIONS ========================== 40+ credentials in total, all earned. Project & Program Management: PMP, PRINCE2 Foundation, CAPM, PMI-ACP, PMO-CP, PMI-PMOCP Agile & Scrum: CSM, A-CSM, CSP-SM, CSPO, A-CSPO, CSP-PO, Scrum@Scale Practitioner, CAL-E, ACS-CF, DASM, Agile Hybrid Project Pro, Agile Metrics, SFC, SFPC, ISM SAFe (Scaled Agile Framework): SAFe 6 Agilist, SAFe 6 Scrum Master, SAFe 6 POPM, SAFe 6 Practitioner Kanban & Lean: TKP, SBK, KSI, KSD, KMP, Lean Six Sigma White Belt IT, Quality & Security: ITIL 4 Foundation, Oracle Primavera P6, ISO 9001 Lead Auditor (QMS), ISO 27001 Lead Auditor (ISMS), ISO 45001 Lead Auditor (OHSMS), IOSH Managing Safely AI & Emerging Tech: Gen AI for Project Managers (PMI), Prompt Engineering Foundation (CertiProf), Practical Application of Gen AI for PMs (PMI) ========================== ► HOW I WORK WITH CLIENTS ========================== Clear communication from day one. No surprises on scope or budget. Full timezone alignment. Real team leadership. A project manager who takes ownership instead of just sending status updates. ========================== ► WHAT CLIENTS SAY ========================== "Arslan managed project execution across our fairly complex PropTech ecosystem with strong structure and discipline. A highly dependable and structured PM I'd gladly work with again." "I had a one-hour consultation with Arslan, and it was extremely valuable. He quickly understood our challenges, identified key gaps, and provided clear, actionable recommendations. His communication was professional, structured, and easy to follow, reflecting his strong experience in Agile and project delivery. We gained real clarity." ========================== ► LET'S TALK ========================== If your project needs an owner, not just a coordinator, let's talk. I usually respond within a few hours. ========================== ► ROLES I WORK IN ========================== Project Manager, IT Project Manager, Technical Project Manager, Scrum Master, Agile Project Manager, Business Analyst, Agile Delivery Manager, Product Owner, Program Manager

Hello 👋 Thank you for visiting my profile. I'm excited to share how I can make a real difference to your team and your delivery process. I help SaaS, FinTech, and enterprise teams ship software predictably on scope, on time, and without the chaos. With 17 years spanning project management, agile delivery, workflow automation, and quality assurance, I've led complex programmers across Australia, the UK, the US, and Asia from funded startups to large multi-vendor enterprise environments. Every engagement has sharpened my ability to step in quickly, understand the situation, and start driving real improvements from day one. I hold a Certified Scrum Master (CSM) certification and an ISTQB Foundation Level qualification. I bring both the process rigor and the clear, calm communication that keeps stakeholders confident and teams focused. ───────────────────────────────── PROJECT MANAGEMENT & AGILE DELIVERY ───────────────────────────────── Led end-to-end software delivery across SaaS products, logistics platforms, and enterprise systems managing scope, timelines, budgets, risks, and cross-team dependencies throughout. • Managed delivery programmers with teams of up to 20+ engineers across multiple time zones • Built delivery roadmaps, release plans, and structured governance frameworks adopted across entire organizations • Ran RAID logs and risk registers with a transparent, organized approach that gives both teams and clients genuine confidence • Facilitated sprint planning, backlog grooming, retrospectives, and PI planning that teams actually trust and act on • Kept stakeholder expectations aligned even when priorities shifted mid-sprint a skill that only comes from real experience ───────────────────────────────── JIRA & CLICKUP SETUP & ADMINISTRATION ───────────────────────────────── Set up and restructured workspaces for teams of all sizes from scratch or from broken legacy configurations. • Workflow configuration, custom fields, permission schemes, and automation rules built to match how your team actually works • UAT dashboards, executive KPI reporting, and velocity tracking that gives leadership real visibility without manual effort • ClickUp architectures built from the ground up with Slack integration, workload tracking, and cross-functional views • Trained teams on the tooling so the setup continues to deliver value long after I've handed over ───────────────────────────────── MAKE COM WORK FLOW AUTOMATION ───────────────────────────────── I design automation systems that quietly connect your tools and eliminate the repetitive manual work that slows teams down. • Automated client onboarding flows, internal reporting pipelines, and cross-platform data syncing • Built multi-step workflows connecting five or more platforms Jira, ClickUp, Slack, Google Workspace, CRMs, and more • Process improvement through automation consistently saves teams 5–15 hours per week in manual effort ───────────────────────────────── QUALITY ASSURANCE & TEST MANAGEMENT ───────────────────────────────── Led QA teams and built QA processes from the ground up, with a philosophy of prevention over correction. • Functional, regression, integration, smoke, sanity, and UAT testing across web, mobile, and desktop applications • API testing in Postman, compatibility testing via BrowserStack, and test case management in TestRail and Zephyr • Defined test strategies and documented defect management processes that reduced escaped defects and build failures • Cross-platform and mobile testing ensuring what goes live is something your users can actually trust ───────────────────────────────── REQUIREMENTS & PRODUCT OWNERSHIP ───────────────────────────────── I write user stories, acceptance criteria, and business requirements documents (BRDs) that give your development team exactly what they need to build the right thing without the endless clarification calls. Clear, well-structured requirements are the foundation of smooth delivery. I take that seriously. ───────────────────────────────── TOOLS ───────────────────────────────── Jira ,ClickUp ,Make com ,Confluence , Azure DevOps , Monday com ,Postman ,TestRail , Zephyr , Bugzilla , BrowserStack ,Slack , Google Workspace , Notion , Asana ───────────────────────────────── CERTIFICATIONS ───────────────────────────────── • Certified Scrum Master (CSM) • ISTQB Foundation Level ───────────────────────────────── If you're looking for someone who can step in, understand your situation quickly, and make a real difference to how your team delivers I'd love to connect. I'm always happy to have a conversation and see if I can help. 📩 Send an invite let's build a delivery workflow that performs every sprint, every time. Chamindika