As a passionate and driven Site Reliability Engineer with 9+ years of experience, I specialize in designing, deploying, and scaling reliable, high-performance infrastructures. My journey spans across leading organizations like Fireflies.ai, Oracle, Yantriks, and more, where I have architected robust CI/CD pipelines, implemented GitOps workflows, and worked extensively on Kubernetes and cloud-native solutions. I have hands-on expertise with a wide range of tools and technologies — from AWS, GCP, and OCI to Terraform, Ansible, and Argocd. I love solving complex infrastructure challenges, ensuring seamless deployments, and optimizing system reliability and security. Beyond technical depth, I’m deeply invested in automation, monitoring (Grafana, New Relic), and building efficient solutions that empower teams and drive business impact. Whether it’s building on-prem solutions for clients, orchestrating region builds, or transforming monolithic systems to microservices, I bring a detail-oriented and proactive approach to everything I do.

Site Reliability Engineer | Observability | Cloud | Incident Management | Azure & AWS I'm an SRE and Observability professional with over 5 years of experience ensuring the reliability, availability, and performance of critical systems in high-demand environments, including large Brazilian financial institutions and global streaming companies. My core expertise includes: Observability & Monitoring — Implementation of metrics, logs, and distributed traces using Datadog, Grafana, Prometheus, Dynatrace, Loki, and Jaeger, with dashboards based on the 4 Golden Signals and SLI/SLO frameworks. Incident Management — End-to-end critical incident handling, from detection and triage to mitigation, postmortem, and root cause analysis, with experience leading war rooms and Command Centers. Cloud Operations — Hands-on experience with Microsoft Azure (VM provisioning, connectivity, FinOps) and AWS (EC2, VPC, S3, RDS, EKS). Automation & IaC — Operational automation using Ansible, Shell Script, and Python, with knowledge in Terraform for infrastructure provisioning. MFT Solutions — Implementation, integration, and monitoring of Axway solutions including CFT, MFT Operational Intelligence, and Sentinel in hybrid and cloud environments. AI & Prompt Engineering — Practical experience using LLMs with structured prompts for technical analysis, troubleshooting, log and trace correlation, and knowledge base creation, including MCP integrations with APIs and MFT systems. I bring a strong track record of reducing MTTD and MTTR, improving alert quality, and driving operational maturity through SRE best practices. I work well in cross-functional, multicultural teams and communicate fluently in English, Portuguese, and intermediate Spanish.

Highly motivated Senior Database Architect with DevOps expertise having over 14 years’ experience in development and administration of MS SQL Server. Proven experience working with Azure SQL and DB administration tasks. Having also experience in Cloud technologies, Azure, Hyper-V, Hardware and Network administration. Proficient in complex stored procedures and useful functions to facilitate efficient data manipulation and consistent data storage using T-SQL. Experienced in Building servers from scratch, Managing hardware, Maintenance network and design of high-availability IT infrastructure both on-premises and cloud. Hands-on experience in using Microsoft BI studio products like SSIS, SSAS, SSRS, ADF, Synapse Power BI for implementation of ETL methodology in data extraction, transformation and loading. Good experience to automate routine tasks and performance optimization which is also another advantage as for DBA. Effective team player, punctual and purposeful. Fundamental background in Computer Software Engineering and MBA background.

I am a DevOps Tech Lead and Staff Platform Engineer with over 9 years of experience in building and managing production infrastructure across AWS, Azure, and GCP. My expertise spans the full lifecycle of development and operations, focusing on architecture, Infrastructure as Code, CI/CD, observability, security, and reliability. I specialize in platform engineering and Site Reliability Engineering, having successfully operated dozens of production Kubernetes clusters for applications serving millions of users. I have a proven track record of cutting deployment times by 60%, reducing drift by 90%, and maintaining a 99.95% uptime for platforms handling substantial revenue. If you need a strategic partner to elevate your infrastructure and streamline your DevOps practices, let’s connect to discuss how I can help you achieve your goals.

Published author of Learning Ceph, Second Edition. Versatile ops leader and devops engineer with talents that include sysadmin, documentation, infrastructure, architecture, automation, budgeting, capacity management, SRE, datacenter ops, and vendor liaison, I engage the Ceph software defined storage platform deeply, optimizing architecture and operations. This includes upstream contributions to the Ceph and smartmontools projects as well as architecture and optimization of the full stack from deployment through maintenance, upgrades, expansion, and refreshes. I have passion for clear, complete, and effective documentation. Time and again I've transformed a loose set of incomplete and outdated documents and tribal knowledge into a comprehensive resource enabling operational excellence. I identify multiple pervasive and impactful component firmware defects, engaging vendors for resolution while implementing operational mitigation and remediation to minimize service impact. Prometheus Grafana Node_exporter SSD rightsizing Server hardware component selection Server management I can show you how HDDs are in fact NOT less expensive and why RAID HBAs are a bad idea.

I bring 15 years of IT operations and QA experience in the banking sector, building my career from a hands-on software tester to a QA Lead. I am now offering my expertise as a freelance software tester to help you deliver flawless applications. Proven Enterprise Impact: - High Output: Delivered 596 testing projects (128% of target) in one year across ATM, EDC, and Web/Mobile Banking. - Faster Delivery: Reduced average testing SLA from 15 to 9 days by separating manual/automation squads and standardizing test templates. - Uncompromised Quality: Identified 319 medium-to-critical bugs before release, maintaining 99.9% overall system availability. I am ready to bring enterprise-level precision, speed, and reliability to your testing projects.

Hello! I'm an AWS Certified Solutions Architect Associate and Site Reliability Engineer with 7+ years of experience designing, automating, and operating cloud-native platforms on AWS. I specialize in building reliable, scalable, and secure infrastructure for Kubernetes-based microservices while helping engineering teams automate deployments, improve observability, optimize costs, and increase platform reliability. Throughout my career, I've worked across DevOps, Platform Engineering, Cloud Infrastructure, CI/CD, Monitoring, Security, and Site Reliability Engineering for large-scale distributed applications running on AWS. My core expertise includes AWS Architecture & Infrastructure Kubernetes (EKS / Self-managed) Terraform & Infrastructure as Code CI/CD (GitHub Actions, Jenkins) Docker & Containerization Linux Administration Helm & Helmfile Prometheus, Grafana & Alerting AWS Systems Manager (SSM) IAM & Security Best Practices Networking (VPC, Load Balancers, Route53) Aurora MySQL/PostgreSQL Redis / ElastiCache OpenSearch / Elasticsearch GitOps & Platform Automation I enjoy solving complex infrastructure challenges, improving developer experience, and building platforms that can scale reliably while remaining easy to operate. GenAI & Agentic AI I am actively working on GenAI and Agentic AI initiatives focused on developer productivity and infrastructure automation. My current interests include: Multi-agent AI systems AI-powered DevOps workflows Infrastructure automation using LLMs GitHub automation agents AI-assisted Terraform generation AI-driven Kubernetes deployment automation Autonomous cloud operations Retrieval-Augmented Generation (RAG) AI workflow orchestration Within my organization, I contribute to initiatives exploring AI-driven automation for cloud operations and engineering workflows. This includes evaluating agent-based approaches for infrastructure provisioning, deployment orchestration, environment replication, GitHub automation, and developer self-service experiences. I enjoy taking repetitive operational tasks and transforming them into intelligent automated workflows that improve speed, consistency, and reliability. What I can help you with AWS & Cloud AWS architecture design Infrastructure provisioning Cloud Networking DevOps CI/CD pipelines GitHub Actions Jenkins Docker Kubernetes deployments Terraform modules Infrastructure automation Reliability Engineering Monitoring Alerting Incident reduction Performance optimization Cost optimization High availability architecture AI Automation AI workflow automation Agentic AI pipelines LLM integration GitHub automation Infrastructure automation using AI Custom AI agents Prompt engineering AI-assisted developer tools Why work with me? AWS Certified Solutions Architect – Associate Strong background in production cloud environments Extensive Kubernetes and AWS experience Infrastructure as Code expert Automation-first mindset Clear communication Focus on long-term maintainable solutions rather than quick fixes Whether you need help designing cloud infrastructure, automating deployments, improving reliability, implementing DevOps best practices, or building AI-powered engineering workflows, I'd be happy to help. Suggested Skills for Upwork Amazon Web Services (AWS) Kubernetes Terraform Docker Linux GitHub Actions Jenkins DevOps Site Reliability Engineering (SRE) Infrastructure as Code Helm CI/CD Prometheus Grafana Amazon EKS AWS Systems Manager (SSM) Amazon RDS Redis OpenSearch Bash Python AI Automation Generative AI Agentic AI LLM Applications Prompt Engineering Cloud Architecture Platform Engineering

I am a DevOps Engineer and Site Reliability Engineer with over 7 years of experience, dedicated to optimizing system performance and enhancing deployment strategies. My expertise spans various environments, from high-load web-streaming projects to travel technology systems. I specialize in automating processes, ensuring high availability, and implementing robust monitoring solutions that drive efficiency. My recent roles have honed my skills in leading complex project deployments and improving infrastructure reliability. If you need a professional who can streamline your operations and deliver reliable systems, I'm ready to help elevate your project to the next level. Let's discuss how I can contribute to your success.

𝐇𝐢 𝐭𝐡𝐞𝐫𝐞, This is Hossam, a Highly detail-oriented Virtual Assistant with extensive expertise in Administrative Support, Data Annotations, Transcription, and Web Research. My goal is to deliver High-Quality results that meet your specific requirements, on time and within scope. 🔧 Core Skills & Tools: ✔ 𝐃𝐚𝐭𝐚 𝐇𝐚𝐧𝐝𝐥𝐢𝐧𝐠: Expert in precise data labeling, annotation, and detailed transcription. ✔𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 & 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Proven ability to manage tasks methodically and meet deadlines consistently. ✔ 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Proactive communicator committed to clarity and quick responsiveness. ✔ 𝐓𝐨𝐨𝐥𝐬: Proficient with Microsoft Excel, Google Sheets, Airtable, ChatGPT, DeepSeek, Loft 2.0, and Labelbox. 💼 Why Work With Me? My clients consistently highlight my reliability, clear communication, attention to detail, and commitment to deadlines. I combine technical proficiency with a proactive approach to ensure projects are completed accurately and efficiently. Let's discuss how I can support your data projects and contribute to your success. I'm eager to understand your needs and deliver results that meet your highest standards.

For the last 20+ years I accumulated wide and solid experience with databases, data engineering & integration, tech support and software development. My career in Information Technology comprehend many different roles for national and global/international industries like: wholesale/retail (ERP/CRM/WMS), government, health, finance, and freight/transportation. Also played important roles in projects for UN non-governmental organizations like WHO/PAHO. On top of other experiences, my best ones are client/server software developer, web front-end & back-end developer, data administrator and architect, database administrator (DBA), ETL/ELT developer, data engineer, site reliability engineer (SRE) and solutions architect. I'm a high skilled, committed, and dynamic professional. Due to my extensive experience, it is almost impossible to fit my profile in a single job/role.