If you're a founder spending your time inside the business instead of on it, I'm the person who fixes that. I work as your Founder's Right Hand, Chief of Staff, and Operations Manager, the person who sits between your vision and your team's execution, making sure nothing slips, no one is blocked, and the business runs smoothly without you in every conversation. With 6+ years of experience in agency operations, SaaS project management, and executive support, I've helped founders delegate with confidence, build scalable systems, and reclaim their time for the work only they can do. Here's what I take off your plate: ⚙️ Operations Management — I audit your workflows, eliminate bottlenecks, and build SOPs that let your team operate without constant founder input 📋 Project Management — End-to-end delivery ownership across ClickUp, Asana, Notion, and Jira. Timelines, accountability, status updates — all handled 🧠 Chief of Staff Support — I turn your scattered ideas and priorities into structured execution plans, run your weekly ops rhythm, and manage cross-functional coordination 🗣️ Team & Stakeholder Management — I lead internal communication, run standups, hold the team accountable, and escalate only what actually needs your attention 🤝 Executive & Founder Support — Calendar management, decision support, vendor follow-ups, hiring coordination, and anything else that's pulling your focus away from growth 🔧 Systems & Automation — ClickUp, Asana, Notion, Slack, Zapier, and Make, I build and maintain the operational stack that keeps everything connected What changes when you work with me: ✅ You stop being the bottleneck ✅ Your team has clear direction and accountability ✅ Projects get delivered on time, without you chasing anyone ✅ Your operations are documented and scalable ✅ You get your time back to focus on strategy and growth I'm not a task manager. I'm not a scheduler. I'm a strategic operator who takes ownership of your entire business backend, and treats your company like it's my own. Top Rated | 95% Job Success | 6+ Years in Ops & Project Management | ClickUp | Asana | Notion | Jira | Slack | Zapier If you're ready to stop being in everything and start scaling, let's talk.

"What if your business could increase sales and efficiency by 37-47% in the next 90 days?" I help small and medium size businesses capture 37-47% increase in sales and customer satisfaction. I've even built AI automations for the Houston Astros! Hi, I'm Robert, and I've been proving this is possible since 2004. With 15 years in AI and business automation, I've helped dozens of companies transform their operations and bottom line. Ready to see what AI automation can do for YOUR business? Message me Now! Industries I work with: Technology, B2B & B2C Products, U.S.-Based Manufacturing and Automation using Zapier, Make, N8n, Voice Agents, Chat Agents Credentials: 17+ Years at the C-Level; World-Leading Product Designer; AI Prompt Engineering Certified; Who's Who Global for CEOs; I helped LALED grow from a startup to over $65 million in annual revenue by designing and launching more than 600 LED products and building a global distribution network. I helped Rullex LLC eliminate over $12 million in debt and return to profitability within three months by restructuring operations and optimizing financial performance. I helped Alpha Wireless Solutions close over $18 million in contracts within 7 months by leading strategic sales initiatives and securing private equity investment. I helped Acadian Custom Installations become one of the top 100 most profitable companies in the U.S. through operational efficiency and scaling high-end automation services. I helped TDP Group reduce operational overhead by 70% by implementing robotics, streamlining workflows, and deploying an ERP system to support the delivery of 72,000 meals per day. I helped clients at RCOJ INC automate sales, support, and communications by developing custom AI agents using platforms like N8N and Make.com, significantly cutting labor costs and boosting efficiency. Award-winning, innovative senior executive with a strong year-over-year portfolio of product and business successes. Entrepreneurial, intelligent strategist who has built companies from the ground up, developed and launched successful products, and penetrated both U.S. and international markets. Interested in learning more? Click message at the top of the page now and lets have a 1 on 1 conversation.

Book Editor | Developmental & Line Editing | Proofreader Every manuscript begins with an idea. The books readers remember are the ones that are carefully refined before they reach the page. I help authors transform rough drafts into polished, engaging, publication-ready books through developmental editing, line editing, copy editing, and professional proofreading. My collaborative approach ensures your unique voice remains intact while strengthening clarity, plot structure, character development, and reader engagement. Whether you need a comprehensive manuscript critique, structural analysis, or self-publishing support for Kindle Direct Publishing (KDP), I provide the detailed editorial feedback necessary for publishing preparation. My Editorial Services Developmental Editing: Story development, plot development, chapter flow, and manuscript evaluation. Line & Copy Editing: Sentence clarity, tone refinement, content refinement, and Chicago Manual of Style (CMOS) compliance. Proofreading: Final review, error detection, formatting corrections, and strict grammar and style editing. Beta Reading & Coaching: Comprehensive beta reader report and book coaching to polish your fiction or nonfiction writing. Genres Specialisation. Nonfiction Writing: Business & leadership, self-help, personal development, memoirs, biographies, and Christian & spiritual nonfiction. Fiction Writing: Romance writing, historical fiction, and novel editing. Why Authors Partner With Me. Detailed track changes edits for clear error detection. Deep respect for your creative writing voice. Publication-focused recommendations for indie authors and self-publishing. Honest, constructive manuscript review with on-time delivery. A great book editor does not rewrite your story. A great editor helps readers experience it exactly as you intended. Ready to elevate your manuscript? Send me an invite today, and let's discuss your publishing goals. Skill Tags : Primary Services: Book Editing, Developmental Editing, Line Editing, Copy Editing, Proofreading, Book Editor, Line & Copy Editing, Developmental Editor, Proofreader, Editing & Proofreading. Project Specialisations: Manuscript Critique, Structural Analysis, Fiction Manuscript Review, Story Editing, Novel Editing, Ebook Editing, Manuscript Evaluation, Proofreading Feedback, Editorial Feedback, Story Development, Plot Structure, Plot Development, Character Development, Error Detection, Grammar and Style Editing, Content Refinement. Publishing & Formats: Self-Publishing Support, Kindle Direct Publishing (KDP), Publishing Preparation, Ebook Formatting, Beta Reading, Beta Reader Report, Book Coaching, Chicago Manual of Style (CMOS). Genre & Writing Support: Fiction Writing, Nonfiction Writing, Romance Writing, Creative Writing, Book Writing, Professional Writing, Ghostwriting, Professional Manuscript Editing..

I help founder-led and scaling companies build compensation and HR systems that support growth, protect margins, and reduce risk. With over 25 years of experience in executive search, compensation strategy, and HR advisory, I work directly with founders and leadership teams who need senior-level guidance without hiring a full-time HR executive. I hold four senior certifications: **Certified Compensation Professional (CCP) **Certified Executive Compensation Professional (CECP) **SPHR (Senior Professional in Human Resources) **GPHR (Global Professional in Human Resources) My work is especially valuable for companies moving from “informal and reactive” to structured and scalable. **Compensation Strategy & Pay Architecture **Market benchmarking and true-market analysis **Salary band design and internal leveling **Incentive and bonus plan development **Executive and leadership compensation modeling **Equity and long-term incentive guidance **Pay equity and internal alignment reviews I help companies answer critical questions such as: Are we paying competitively — and sustainably? How should we structure incentives as we grow? What is a defensible compensation range for this role? How do we align pay with performance and profitability? Fractional HR & Growth Advisory **Multi-state compliance and wage/hour guidance **Performance management structure **Organizational design and role clarity **Policy development and risk mitigation **Hiring strategy and workforce planning Clients typically engage me when: **They are growing quickly and need structure **Compensation decisions are becoming more complex **They want senior HR guidance without adding executive overhead **They need clarity before funding, expansion, or scaling My approach is practical, data-driven, and business-focused. I understand that every compensation decision impacts margin, retention, and long-term sustainability. Available for project-based work or ongoing advisory relationships.

🚀 Need to turn an idea into a properly architected AI MVP without overbuilding? I’m an AI MVP architect, 20+ year multi-time founder and AI full stack developer. I help founders take a clear idea and turn it into a real, usable MVP quickly, without months of planning or guesswork. I have had products feature on Dragons Den, Techstars, raise $5m+ in VC and scaled businesses to 8 figures. I bring all of that experience to all of my engagements and can essentially be your technical cofounder. I’ve built and launched enough products to know that most MVPs fail because the wrong things get built first. Too many features, too much complexity, or AI added without a clear purpose. My job is to help you decide what actually matters, design it properly, and then build it end to end. I typically work with early stage founders and small teams who want momentum but still care about doing things right. Once scope is clear, I can deliver a fixed scope full stack MVP in as little as seven days, including frontend, backend, AI logic, and deployment. I also regularly remain with my clients in a fractional CTO role - to help continue the product roadmap and momentum. I’m a UK based founder and lifelong product builder. My startups and software have been featured on Dragons’ Den, Techstars, and London Tech Week. I have been on both sides of the table, building, pitching, iterating, and killing ideas that did not deserve more time or money. If you already have the idea and want a senior builder who can think and execute, send a short message describing what you are building and where AI fits. I will tell you quickly if it is a good fit.

✅ Top 1% Full-Stack Developer on Upwork 100% JSS | Top Rated Plus ✅ 6,170+ hours delivered across SaaS, AI Apps & Automation ✅ MVPs shipped in 4-6 weeks, not months ✅ 49+ clients across SaaS, AI Agent Development & n8n Automation I build AI-powered SaaS platforms, MVP web applications, AI agents, RAG systems, and n8n automation workflows for startups, agencies, and product teams. Over the past 8+ years, I've worked with founders and teams across SaaS, Fintech, Real Estate, E-commerce, Healthcare, EdTech, Travel, HR/Recruitment, and Web3. My focus is turning ideas into products that actually ship, scale, and survive past the MVP, not prototypes that fall apart the first time a real user touches them. The goal is always the same: build fast, build clean, and build the kind of product you don't have to rewrite six months from now. 🤖 AI & Automation n8n, Make, Zapier, Pipedream workflow automation (self-hosted & cloud) LangChain, LangGraph, CrewAI multi-agent systems & AI agents OpenAI (GPT-4o, GPT-5), Claude, Gemini, Llama , LLM integrations Pinecone, Weaviate, Supabase Vector, ChromaDB, Qdrant , RAG & vector search Monday ,HubSpot, Zoho, Salesforce, GoHighLevel , CRM integrations 💻 Full-Stack Engineering Frontend: Next.js, React, TypeScript, Tailwind CSS, Redux, shadcn/ui, HTML5 Backend: Node.js, Nest.js, Express, Python, FastAPI, Django Databases: PostgreSQL, MongoDB, Supabase, MySQL, Redis, Firebase APIs: REST, GraphQL, tRPC, WebSockets, webhooks, real-time systems Cloud: AWS, Vercel, Docker, CI/CD, GitHub Actions, Azure DevOps, GCP Mobile: React Native, Expo (iOS & Android) What I Build SaaS MVP Development End-to-end SaaS platforms , authentication, Stripe billing, multi-tenant architecture, admin dashboards, the whole build. Production-ready from day one and designed to scale past MVP without a rewrite. If you're a founder with a validated idea and need it live in weeks, this is my core work. ✅ AI Agent Development & RAG Systems Production-grade LLM applications with memory, tool use, and vector search. Custom RAG pipelines for private knowledge bases, AI copilots for internal tools, multi-agent systems that actually do work. Not ChatGPT wrappers, real systems with evaluation loops, guardrails, and observability built in. ✅ n8n & Workflow Automation Custom n8n workflows and self-hosted deployments, CRM and API integrations, AI-powered automations, internal ops automation. I build workflows the way I'd want to inherit them clean, documented, and actually maintainable by the next person who opens them. ✅ Next.js & React Web Applications Dashboards, internal tools, multi-tenant SaaS apps, real estate platforms, e-commerce sites, job boards, analytics platforms. TypeScript-first, proper architecture, real testing. ✅ AI Integrated Into Existing Products Adding AI features into live SaaS apps without disrupting users or performance. If you have a working product and want to plug in intelligent search, copilots, or AI-driven workflows, this is the lane. 💼 Background Co-founder & CEO at G7Technologies. I've built production SaaS products including a multi-tenant analytics dashboard, an AI sales agent platform (Sellagent), and multiple automation systems running in production today. IBM AI Engineering certified. 💡 Next step If you have a serious project and want to figure out whether I'm the right fit, I offer a free 15-minute scoping call. No pitch, no pressure just a straight conversation about what you're building. 🧭 How I Work Discovery first Before any code, I figure out what you're actually trying to solve. Sometimes the stated feature list isn't the real problem , a quick scoping call usually exposes the difference. Architecture plan Once the problem's clear, I write up a short architecture plan ,stack choices, data model, integration points, what's in scope, what's explicitly not. You approve it before I build anything. Iterative sprints I ship in short cycles, not big reveals. Something working in your hands every few days beats a polished demo in a month. It also means we catch wrong assumptions early, while they're still cheap. Communication that matches your team . Some clients want daily Slack and Loom updates. Others want weekly demo calls and to be left alone in between. I adapt to your rhythm you're paying for results, not meetings. Launch support Projects don't end at deploy. I stay on to handle the bugs that only surface in production, the "small tweaks" that always come up, and the handoff to your team if there is one. 📐 Engagement I work mostly hourly, billed through Upwork's time tracker so you see exactly what you're paying for. Fixed-price works too when the scope is genuinely fixed but most real projects aren't, and hourly keeps us both honest. Send me a short message describing the project and we'll take it from there.

💰 Proven experience in scaling up Ecommerce Fashion Brands to 6-7 figures monthly by improving Conversion rate through Ads Spent, steady growth 15%-30% (attached images), result driven in 1st month ✅ 13 years Professional experience as Strategist Director for American Advertising Agencies My clients' feedback about my work: ⭐️️⭐️️⭐️️⭐️️⭐️️ "Trang has a wealth of knowledge in e-commerce and has been a pleasure to work with. We highly recommend Trang to anyone who needs help in optimising e-commerce sales and profits." ⭐️️⭐️️⭐️️⭐️️⭐️️ "Trang has proven she is an experienced marcom professional, with many years under her belt working with various premiere clients. We look forward to working with Trang in the next project!" I have 13 years of experience with the top leading US/ UK Advertising & Creative and Digital Agency as a full-time Key Account Director, I am skilled at Creative & Digital Project Management, also growing Client satisfaction and Business credentials. I was Account Director for an American US Creative Companies - DDB Agency (with over 40 staffs) for over a year before I am moving to freelancer network. I have worked with amazing International Brands ie Prudential, Manulife, Techcombank, Mercedes, BMW, Coca-Cola, Pepsi, Unilever, Dutch Lady, Vietnam Airlines...I have attached here my professional CV for your further review. In what do I excel? ✅ Conversion rate optimization (both in Ads and on-page) ✅ Prioritize and improve your profit ✅ Set up/improve Marketing Online Strategy for E-commerce companies (incl. advertising, social media, email, and web design). ✅ Deep focus sales and ad effectiveness analysis using tools such as Google Analytics, Facebook dashboard, Shopify and many others ✅ Develop sales dashboards, set KPIs for effective campaigns with bottom-line results improvement ✅ Manage creative and content development from A to Z (creative briefings, evaluation proposals, ad testing) ✅ Other business skills: sales/stock forecasting, identifying growth opportunities ✅ Project Management, supervising, and consulting of internal and external teams *About my similar experiences: . Marketing Manager for a Billionaire Dollars Value American E-commerce Business, based in Detroit, leading a team of 20 staff. We have a steady growth of 20%-30% monthly (please see attached images) . Marketing Manager for a 6 figures monthly revenue of an Australia E-commerce Business, based in Sydney, leading a team of 12 staff, steady growth of 15%-40% monthly (please see attached images) . Business Director of a PR Singapore Agency . Business Director of an American Digital Agency, based in Vietnam, leading 40 staff* 📈 Why hire me for your next Business Challenge? 📈 • Proven business growth results with previous E-Commerce clients • Access to Best Practices from the world's leading A-brands and successful E-commerce stores • 100% Business Continuity (workload/communication) as I employ a small supporting team • Natural people skills leading and participating in diverse teams, nationalities and cultures

If your pipeline is inconsistent, your outreach isn't converting, or your sales team isn't hitting targets, I can help. I'm a B2B Sales Manager with 18+ years of experience helping SaaS companies, agencies, and B2B service businesses generate qualified leads, build predictable sales pipelines, optimize CRMs, and improve sales performance. With 55+ successful Upwork projects, $40K+ earned, and 3,600+ hours worked, I've helped clients strengthen their sales processes, coach SDR teams, improve conversion rates, and build scalable revenue systems. Results Delivered: ✔ Trained and coached 100+ SDRs and sales professionals ✔ Generated 100+ qualified meetings in 30 days for a B2B SaaS company ✔ Managed sales teams of up to 50 representatives and middle managers ✔ Supported sales cycles ranging from $10K to $200K+ ✔ Reduced CRM administration by 40% through automation and workflow redesign What I Can Help You With: • B2B Sales Management • Business Development • Lead Generation & Appointment Setting • SDR Team Leadership & Coaching • CRM Setup & Optimization (HubSpot, Salesforce, Pipedrive, Zoho & GoHighLevel) • Sales Process Design & Optimization • Pipeline Development & Forecasting • ICP Development & Outbound Prospecting • Cold Email & LinkedIn Outreach • Sales Automation (Apollo, Sales Navigator, n8n & AI Workflows) Industries: • SaaS • B2B Services • Technology • Agencies • Telecom • Education • Cybersecurity • Professional Services Whether you need someone to build a sales process from scratch, manage your sales team, optimize your CRM, or generate qualified opportunities, I bring the leadership and hands-on execution needed to help your business grow. Let's discuss your target market, sales process, and revenue goals—and build a sales engine that delivers consistent results.

🚀 "Top Rated Plus" — Upwork's Top 3% At Tasteology & Co., we’re a multidisciplinary team of culinary experts, and food scientists, committed to turning your product ideas into reality. With over 25 years of experience, our team includes: * 8 Food Scientists * 2 food chemists * 23 International Chefs Our credentials include certifications from Harvard University, Hong Kong University of Science & Technology, PHD in food science, and Metro University of Technology, as well as a 2-star Michelin Award (Benelux, 2002). What we do:
We offer a wide range of services to help you innovate and optimize your food products: * Formulation Development & Optimization: Create or refine new recipes for maximum performance. * Process Design & Testing: Customize manufacturing processes and ensure product quality through rigorous testing. * New Product Innovation: Drive innovation with market-ready product proposals. * Project Guidance: Support you through the steps and timelines of market entry. Our team has extensive experience formulating diverse products, from protein bars and keto shakes to functional beverages and flavored syrups. In addition to formulation, we provide R&D, quality control, logistics, and marketing support to ensure your product's success. Let us help you bring your food and chemical products to life with our expert team and innovative solutions.

🚀 Fractional Ecommerce CFO | Shopify CFO | Amazon CFO | DTC CFO | SaaS CFO | COO | Controller | FP&A Expert I help Ecommerce, DTC, and SaaS founders scale profitably through better financial visibility, cash flow forecasting, inventory planning, and data-driven decision making. Over the past 10+ years, I have worked with 20+ Ecommerce, DTC, and SaaS companies generating between $500K and $50M+ in annual revenue across Shopify, Amazon, TikTok Shop, Etsy, WooCommerce, and multi-channel businesses. ━━━━━━━━━━━━━━━━━━ WHO I HELP ━━━━━━━━━━━━━━━━━━ ✔ Shopify Brands ✔ Amazon Sellers & Aggregators ✔ DTC Ecommerce Businesses ✔ Multi-Channel Retail Brands ✔ Subscription & SaaS Companies ✔ Founder-Led Businesses ✔ Companies Generating $500K–$50M+ Revenue ━━━━━━━━━━━━━━━━━━ FRACTIONAL CFO SERVICES ━━━━━━━━━━━━━━━━━━ 📊 Ecommerce Financial Management • Accrual-Based Ecommerce P&L • SKU-Level Profitability Analysis • ASIN-Level Profitability Analysis • Gross Margin & Contribution Margin Analysis • Financial Reporting & Board Reporting • Monthly CFO Reporting Packages 💰 Cash Flow Forecasting & Planning • 13-Week Cash Flow Forecasting • Cash Conversion Cycle Analysis • Working Capital Management • Scenario Planning & Financial Modeling • Liquidity Planning • Growth Financing Preparation 📦 Inventory & Supply Chain Finance • Inventory Forecasting • Inventory Cash Flow Planning • Inventory Turn Analysis • Reorder Point Optimization • Purchase Planning • Inventory Aging & Dead Stock Analysis 📈 Ecommerce KPI Dashboards • CAC (Customer Acquisition Cost) • ROAS (Return on Ad Spend) • MER (Marketing Efficiency Ratio) • LTV (Lifetime Value) • Contribution Margin • Inventory Turnover • Cash Burn & Runway • Operating Cash Flow ━━━━━━━━━━━━━━━━━━ CONTROLLER & FP&A SERVICES ━━━━━━━━━━━━━━━━━━ ✔ Budgeting & Forecasting ✔ Financial Planning & Analysis (FP&A) ✔ Variance Analysis ✔ Strategic Financial Planning ✔ Management Reporting ✔ Profitability Analysis ✔ Cost Control & Expense Management ✔ Business Performance Dashboards ━━━━━━━━━━━━━━━━━━ COO & STRATEGIC OPERATIONS SUPPORT ━━━━━━━━━━━━━━━━━━ • Operational KPI Tracking • Growth Strategy Support • Process Optimization • Team Performance Reporting • Executive Decision Support • Scaling & Expansion Planning ━━━━━━━━━━━━━━━━━━ TOOLS & SYSTEMS ━━━━━━━━━━━━━━━━━━ ✔ QuickBooks Online (QBO) ✔ Xero ✔ Triple Whale ✔ Shopify Analytics ✔ Amazon Seller Central ✔ Excel & Google Sheets ✔ Power BI ✔ Looker Studio ✔ ProfitBooster AI ✔ EcomScaleAI ━━━━━━━━━━━━━━━━━━ RESULTS MY CLIENTS ACHIEVE ━━━━━━━━━━━━━━━━━━ ✅ Improved Cash Flow Visibility ✅ Better Inventory Purchasing Decisions ✅ Increased Profitability Through SKU-Level Analysis ✅ Reduced Cash Shortages ✅ Improved Working Capital Efficiency ✅ Better Marketing Spend Decisions ✅ CFO-Level Insights Without Hiring a Full-Time CFO ━━━━━━━━━━━━━━━━━━ WHY WORK WITH ME? ━━━━━━━━━━━━━━━━━━ • 10+ Years in Ecommerce Finance • Experience Across Shopify, Amazon, TikTok Shop, Etsy & WooCommerce • Worked with Brands from $500K to $50M+ Revenue • Fractional CFO, COO, Controller & FP&A Expertise • Founder-Friendly Reporting • Strategic Partner, Not Just a Bookkeeper • Offshore Cost Advantage with Enterprise-Level Quality ━━━━━━━━━━━━━━━━━━ START WITH A CASH FLOW & PROFITABILITY AUDIT ━━━━━━━━━━━━━━━━━━ Before any long-term engagement, I offer a comprehensive Ecommerce Financial Health Audit where I review: ✔ Cash Flow Position ✔ Profitability Drivers ✔ Inventory Risks ✔ Working Capital Efficiency ✔ Growth Opportunities You'll receive actionable recommendations and a roadmap to improve profitability and cash flow. 📩 Send me a message to discuss your Ecommerce, DTC, Amazon, Shopify, or SaaS business and let's build a financial system that supports profitable growth.