I have an experience as a technical support representative and as an IT helpdesk. I have provided years of support on maintenance, software/hardware, installation, and troubleshooting over the phone, chat and via email including Microsoft Office 365. I have great interpersonal and technical skills, and have a highly analytical mind, as well as being able to think quickly on my feet. My troubleshooting skills are but not limited to: - Gsuite administration / Migration - O365 administration - Azure administration - Online/Cloud Backup Management - Image Backup - Active Directory Management - Patch Management - making sure that windows and applications are up to date - Virus monitoring and removal - make sure that antivirus threat definitions are up to date - PC Hardware troubleshooting and maintenance - Multi-function Printer setup and troubleshooting - Software installation and compatibilty troubleshooting - File or folder permission management - Network Troubleshooting - Router Setup - Port forwarding, Wireless configuration, MAC filtering, Firewall management - Windows Management and Troubleshooting - RDP setup - creating "How-to" documents and KB articles (with screenshots) - Quickbooks setup and troubleshooting (single and multi-user setup) - ad-hoc tasks I'm looking forward to working with your company!

If any of this sounds familiar, I'd bet money it's exactly why you're reading this profile right now: ✓ Your Notion is 40 disconnected pages and nobody on your team can find anything ✓ You started in Notion with good intentions, and now it's just as messy as the spreadsheets it replaced ✓ Every team member has their own version of "the system," and none of them match ✓ You've outgrown Asana, ClickUp, Airtable, or Monday com, Zapier but migrating feels overwhelming ✓ Your business runs on tribal knowledge because nothing is actually documented anywhere ✓ You hired someone to "set up Notion" once, and it looked nice for a week, then nobody used it ✓ You're managing client work, content, or operations across five different tools that don't talk to each other ✓ New hires take weeks to ramp up because there's no real onboarding system Or maybe you're just getting started. You're new to Notion, setting up your first real workspace, or you know your business needs a system but have no idea where to even begin. That's just as much my work as fixing something broken. I build operating systems from scratch, so you start with the right architecture instead of patching a mess later. Your business doesn't need another tool subscription. It needs a system that actually works. I build custom Notion operating systems, scalable, centralized workspaces where your workflows, dashboards, SOPs, CRM, and knowledge base all live in one place, with real-time visibility into exactly what matters. HOW I APPROACH EVERY PROJECT ✓ Audit first, I map your current tools, workflows, and pain points before proposing a single solution ✓ Architecture before building, full information structure designed before a single database gets built ✓ Built to last, relational databases, automations, and dashboards designed to still work on day 365, not just day one ✓ Train your team, every project ends with a Loom walkthrough and live training so you're self-sufficient from day one WHAT I BUILD As a Notion Expert and workspace architect, I handle full setup, platform migration, and team training, not just one piece of the puzzle. ✓ Relational database ecosystems, connected databases, formulas, filtered views, and permission structures designed for how your team actually works ✓ Dashboards and command centers, real-time operational visibility for founders and leadership ✓ CRM systems and sales pipelines, automated lead tracking, client portals, and onboarding workflows ✓ SOP libraries and knowledge bases, searchable documentation built to survive team turnover ✓ Project management and task tracking systems your team adopts from day one without hand-holding ✓ Content operating systems and calendars, connected from idea capture to publishing ✓ AI powered workflows, integrated Claude, ChatGPT, and automation logic ✓ Client facing portals and branded dashboards, clean enough for non-technical clients to navigate alone ✓ Intranet and employee portals, company wikis, KPI dashboards, and new hire onboarding hubs MIGRATIONS I HANDLE Moving platforms? I manage complete data migrations with no broken relations and no lost history: Asana to Notion, ClickUp to Notion, Airtable to Notion, Monday com to Notion, Trello to Notion WHO I WORK WITH? Creative agencies and marketing teams, service-based founders and solo operators, coaches and consultants, e-commerce brands managing operations and suppliers, multi-location businesses needing shared infrastructure, and startups that have outgrown the tools they started with. HOW I WORK I don't build something that looks good for a demo and falls apart after week two. I start with the backend, the relations, the formulas, the permission structure, so the system is bulletproof before it ever gets a clean interface layered on top. I explain decisions in plain language, train your team properly, and stay available as your business evolves, not just until the invoice is paid. Here's how to reach me: ✓ If you already have a job posted, click the Invite to Job button on this profile and I'll respond quickly ✓ If you don't have a job posted yet, click the Message button at the top of this profile and tell me what's broken, I'll tell you exactly what's possible ✓ Not sure what you need yet? Message me anyway, I'll point you in the right direction even if it turns out I'm not the right fit

A customer typed "I'm cancelling" in a live chat. Eight minutes later, they upgraded to a higher-tier plan instead. That's not luck; it's what happens when a support conversation is treated as a trust-rebuilding moment instead of a ticket to close. I'm Victory, a customer support specialist with 5+ years delivering live chat, email, and phone support for SaaS and e-commerce teams and a native English speaker. I work inside Zendesk, Freshdesk, Help Scout, Intercom, Zoho, Trello, and Asana, and I pick up new platforms fast without disrupting your existing workflow. What I bring to a support team: 1. Faster response times: I triage by urgency, not arrival order, so live chat, email, and phone enquiries stay inside your SLA, including on high-volume days. 2. Fewer escalations: I resolve issues on first contact, order status, returns, refunds, and technical troubleshooting so customers aren't repeating themselves across three people. 3. CSAT you can actually track: I log CSAT consistently and treat a low score as a signal to adjust tone, speed, or process, not just a number to report. Core skills: Empathy First-contact problem solving Fast, accurate typing across high-volume queues Active listening Attention to detail (order history, account context, prior interactions) SLA-conscious time management across channels Strict confidentiality with customer data Tools: Zendesk · Freshdesk · Help Scout · Intercom · Slack · Zoho · Trello · Asana · Sprout Social Availability: 30-40 hrs/week, overlapping 9am-5pm EST I treat your customers' experience as a direct reflection of your brand. If you need a customer support specialist who turns frustrated customers into loyal ones, send me a message. I'll ask a few quick questions about your current setup and come back with specific recommendations.

Are your emails landing in spam, going missing entirely, or getting inconsistent reply rates? I help companies diagnose and fix the technical and reputation issues behind poor email deliverability, so campaigns actually land in the inbox and perform consistently. I’m a Marketing Operations Manager focused on email deliverability, outreach infrastructure, and DNS configuration across Google Workspace, Microsoft 365, Apollo, Smartlead, Instantly, HubSpot, and cold email environments. Most clients come to me when: - Emails suddenly start landing in spam - Microsoft 365 or Google Workspace delivery becomes inconsistent - SPF, DKIM, or DMARC are misconfigured - Cold outreach campaigns stop performing - Domains develop reputation issues - Migrations break mail flow or authentication - Reply rates drop without a clear reason My process is straightforward: 1) Full Deliverability Audit I review your entire sending setup, including DNS records, authentication alignment, inbox placement, domain reputation, sending behavior, headers, tracking domains, and outbound infrastructure. 2) Root Cause Diagnosis I identify what’s actually causing the issue. In many cases, it’s not just SPF/DKIM/DMARC. It’s often a combination of authentication gaps, reputation damage, sending behavior, list quality, routing issues, or infrastructure problems. 3) Clear Resolution Plan You’ll get practical recommendations tailored to your setup, whether that means DNS cleanup, Microsoft 365 or Google Workspace fixes, domain restructuring, warm-up planning, inbox provisioning, or outbound workflow changes. 4) Implementation & Monitoring I can handle the technical implementation directly or guide your team through it live. I also help monitor inbox placement and domain health over time so problems do not come back. I’ve supported 100+ client campaigns across SaaS, healthcare, compliance, eCommerce, and service businesses, handling everything from deliverability troubleshooting and email migrations to outreach infrastructure and campaign operations. My approach is focused on long-term domain health and sustainable sending practices. I do not use black hat SEO, spam-based outreach, or short-term deliverability tricks that damage domains later. Tools and platforms I regularly work with include: Google Workspace, Microsoft 365, Apollo, Instantly, Smartlead, Clay, HubSpot, ClickUp, Zapier, Make, GoDaddy, Kit and Cloudflare. If you're dealing with spam placement, DMARC issues, low inbox placement, broken email infrastructure, or outreach campaigns that are underperforming, send me a message with your current setup and I’ll take a look.

About Me I’m Habibur Rahman, an Official Google Workspace reseller, Email Deliverability Expert & Cold Email Setup Specialist with 4+ years of experience. I’ve successfully set up 90,000+ Google Workspace & Microsoft 365 accounts, managing 1500 to 2500+ activations daily and completing 2100+ client projects. I specialize in fixing email deliverability issues, deploying secure mail servers, and integrating cold email automation tools like Instantly, Smartlead, and Apollo.io. My expertise also includes SPF, DKIM, DMARC authentication, DNS management, and cybersecurity to ensure high inbox placement and security. 📌 Our Services: 1️⃣ Google Workspace & Microsoft 365 Reseller Accounts ✅ Exclusive Reseller Pricing – Get premium Google & Microsoft email accounts at wholesale rates. ✅ 90,000+ Setups Completed – We activate 1,800+ new accounts daily for businesses worldwide. ✅ 24/7 Free Support – Our expert team is available round-the-clock for instant assistance. ✅ Secure & Scalable Solutions – Ideal for agencies, startups, and businesses looking for bulk accounts. 2️⃣ Pre-Warmed Email Accounts – Start Sending Instantly! ✅ 2,400+ Pre-Warmed Accounts Ready – Fully warmed-up, no waiting required. ✅ No Domain or Setup Needed – We provide everything: domain, email setup, and warm-up process. ✅ 97+ Inbox Health Score – SPF, DKIM, DMARC & MX records configured for maximum deliverability. ✅ Works with All Cold Email Tools – Instantly, Smartlead, Pipl, Success, Woodpecker, etc. ✅ Flexible Purchase Options – No minimum order required—buy single or bulk accounts as needed! 3️⃣ High-Quality B2B Verified Leads – Boost Conversions! ✅ Industry-Specific, High-Intent Contacts – Get verified decision-makers & buyers tailored to your niche. ✅ 100% Accuracy Guaranteed – Every lead is validated to maximize response rates. ✅ Custom Lead Targeting – Filter leads based on industry, job title, company size, and location. ✅ Seamless CRM & Email Integration – Import directly into Apollo, Instantly, Smartlead, and more. 4️⃣ Full Cold Email Campaign Management – Done-For-You! ✅ End-to-End Campaign Execution – From lead sourcing to email automation & tracking, we handle everything. ✅ High-Converting Email Copy – Persuasive cold emails written for maximum replies. ✅ A/B Testing & Deliverability Optimization – Ensure inbox placement & high engagement. ✅ Automated Follow-ups – Never lose leads—smart email sequences keep prospects engaged. 🔹 Why Choose Us? ✔ 1,000+ Active Clients – Trusted by top agencies, businesses & marketers. ✔ 60,000+ Email Accounts Set Up – Proven expertise in high-volume email marketing. ✔ 1,400+ Accounts Activated Daily – Reliable, fast & scalable solutions. ✔ 24/7 Expert Support – Dedicated assistance whenever you need it. ✔ Guaranteed Deliverability – Pre-warmed, high-reputation inboxes to maximize open rates. 🚀 Let’s build high-converting cold email campaigns & scalable outreach systems together! 📩 Contact us today & start sending immediately!

Microsoft 365 | Dynamics 365 | Power Platform | Salesforce Specialist I specialize in modern workplace solutions, CRM, and business automation, bridging Microsoft 365 (Exchange, SharePoint, Teams, Entra ID), Microsoft D365 (Sales, Service, F&O), Power Platform (Power Apps, Automate, BI), and Salesforce (Sales Cloud, Service Cloud, Lightning). What I deliver: → M365 setup, security, and productivity optimization → End-to-end D365 implementation & migration → Low-code Power Apps + Power Automate workflows → Seamless cross-platform integrations (APIs, Dataverse, MuleSoft) → Custom Power BI & Einstein Analytics dashboards → Scalable, secure, GDPR/HIPAA-compliant solutions Global client management expertise across Microsoft & Salesforce ecosystems. Let's build your ideal solution, message me.

I design and develop responsive HTML email templates and clickable email signatures that are optimized for all major email clients, including Gmail, Outlook, Apple Mail, and mobile devices. Every solution is built to ensure consistency, clarity, and a professional appearance across platforms. With over 8 years of experience in email development, I create clean, structured, and cross-client compatible email solutions that help businesses communicate effectively and maintain a strong brand presence. I work on marketing emails, newsletters, transactional emails, and corporate email signatures, delivering fully responsive, hand-coded, and production-ready solutions. ✔ Services I Provide • Responsive HTML Email Template design (Marketing, Newsletter, Transactional) • PSD/Figma/XD to HTML Email conversion • Clickable HTML Email Signature design (Personal & Corporate) • Mailchimp, HubSpot, Klaviyo, Campaign Monitor, SendGrid support • Dark mode optimized email design • Mobile-first responsive email development • Cross-client email testing (Gmail, Outlook, Apple Mail, Yahoo) • Email template bug fixing & rendering issues • Email signature setup & troubleshooting support • Reusable email template system development (for teams & brands) ✔ Why Clients Choose Me • 8+ Years of Email Development Experience • Clean, Lightweight, Hand-Coded HTML • Fully Responsive & Pixel-Perfect Execution • Fast Communication & Reliable Delivery • Focus on Quality and Long-Term Usability Let’s work together to build high-quality email templates and email signatures that enhance your brand and perform flawlessly across all email clients.

If your emails are going to spam, your domain reputation is damaged, or your cold email campaigns are not delivering - I can help fix it. I specialize in email deliverability, cold email infrastructure, and large-scale email systems used by SaaS companies, agencies, affiliate marketers, and high-volume senders. Over the past 10+ years, I have helped businesses: ✓ Fix spam placement issues ✓ Recover damaged domain reputation ✓ Build scalable cold email infrastructure ✓ Configure SES / SendGrid / SMTP sending systems ✓ Send millions of emails safely and efficiently ✓ Automate, optimize and manage email marketing campaigns across the entire lifecycle Deliverability and email marketing are not just my profession - they are my passion. I stay at the forefront of industry changes and mailbox provider requirements to ensure the best outcomes for my clients. Results From My Work: • Helped clients send 50M+ emails per month safely • Resolved spam and deliverability issues for 200+ businesses • Maintained 100% Job Success with $400K+ earnings on Upwork • Built large-scale email infrastructure using SES, SendGrid, Mailgun, SMTP, and PowerMTA -- Example Case Study : A SaaS company sending 1.5M cold emails per month was experiencing inbox placement below 2%. After auditing their infrastructure, fixing authentication, improving sender reputation, and rebuilding their sending strategy, inbox placement improved to 25%+ within 10 weeks. -- How I Can Help You: ✓ Fix emails going to spam ✓ Recover damaged sender reputation ✓ Build scalable cold email infrastructure ✓ Configure large-scale email sending systems ✓ Optimize email marketing automation ✓ Manage and execute high-volume email campaigns Note: Email deliverability (inbox placement and open rates) is a continuous process, not a one-time fix. I am a technician - not a magician. -- Services: 1. Email Deliverability Audit ($1000 – $5000) Includes: • SPF / DKIM / DMARC authentication analysis • Google Postmaster reputation review • Spam placement testing • Inbox placement recommendations • Domain and IP reputation analysis 2. Cold Email Infrastructure Setup ($1500 – $5000) Includes: • Domain setup and configuration • Large-scale email account setup • Email warm-up strategy and implementation • Smartlead / Instantly / Apollo configuration • Sending limits and deliverability optimization 3. Email System Setup (SES / SMTP) ($2000 – $8000) Includes: • High-volume sending infrastructure • Amazon SES / SMTP server configuration • Email authentication setup • Bounce and complaint handling • Feedback loop integration -- Tools and Platforms I Work With: a. Email Infrastructure • Amazon SES • SendGrid • Mailgun • PowerMTA • Postfix • GreenArrow • MailerQ • EmailSuccess b. Cold Email Platforms • Smartlead • Instantly • Apollo • Clay • GoHighLevel (GHL) • Mailshake • Klenty • SalesHandy • Snov c. Email Marketing Platforms • Klaviyo • AWeber • Iterable • Braze • Zoho Mail • GetResponse d. Email Providers • Google Workspace • Microsoft 365 e. Reputation Monitoring • Google Postmaster Tools • Microsoft SNDS f. Deliverability Testing Tools • GlockApps • Mail-Tester • EmailOnAcid • Litmus • Validity Everest If you are experiencing deliverability issues, spam problems, or need scalable email infrastructure, feel free to send me a message or book a consultation. I look forward to helping you improve inbox placement and scale your email operations safely.

Certified HubSpot Expert helping businesses drive revenue through strategic email marketing, clean CRM setup, and intelligent marketing automation. If your HubSpot isn't performing — whether your emails aren't converting, your CRM is disorganized, or your workflows are breaking down — I build the systems that fix it. I am Matthew, a HubSpot Certified specialist, I work with founders, marketing managers, and ops teams across industries who are ready to make HubSpot actually work for their business. ───────────────────────────────── HUBSPOT EMAIL MARKETING ───────────────────────────────── I build Email Marketing systems that convert, not just campaigns that go out. - HubSpot email campaign setup - Email automation and drip sequence - Email segmentation - A/B testing & email deliverability - Email newsletter design $ Management - Re-engagement campaigns and win-back sequences - Lead magnet & and opt-in form setup ───────────────────────────────── HUBSPOT CRM SETUP & ONBOARDING ───────────────────────────────── A clean CRM is the foundation of every revenue system I build. Are you new to HubSpot? I handle full HubSpot onboarding from day one — account configuration, team setup, and a system built around your process from the start - Full HubSpot CRM setup - HubSpot CRM data migration - HubSpot Sales pipeline design - HubSpot reporting dashboard - HubSpot CRM integration ───────────────────────────────── HUBSPOT MARKETING AUTOMATION ───────────────────────────────── I design automation that runs your nurture process — 24/7. - HubSpot workflows Setup - Lead nurturing automation - Lead scoring models - HubSpot drip campaign setup - Internal notification workflows - Sales handoff automation - HubSpot integrations via Zapier & Make -HubSpot contact cleanup & Contact list segmentation ───────────────────────────────── WHY CLIENTS CHOOSE ME ───────────────────────────────── - HubSpot Certified Expert with a verified 100% JSS - HubSpot email marketing, CRM setup, and marketing automation Specialty - I audit your HubSpot account first — workflow setup, email performance, contact segmentation, and pipeline configuration reviewed before I touch anything - Proven results across B2B SaaS, e-commerce, real estate, and professional services - Every HubSpot workflow, email sequence, and CRM configuration fully documented - Fast delivery, clear communication, and systems your team can own long-term Ready to make HubSpot work the way it should? Send me a message or click Invite to Job — I will respond within a few hours with a quick look at where your biggest opportunity is. KEYWORDS HubSpot CRM Setup, HubSpot CRM Expert, HubSpot Onboarding, HubSpot CRM Optimization, HubSpot CRM Migration, CRM Setup and Automation, HubSpot CRM Cleanup, HubSpot Account Setup, HubSpot Data Migration, HubSpot CRM Audit, HubSpot Contact Management, HubSpot Email Marketing, Email Marketing Expert, HubSpot Email Campaign, HubSpot Email Campaign Setup, HubSpot Email Automation, HubSpot Email Sequences, Email Marketing Strategy, HubSpot Email Template, HubSpot Newsletter, HubSpot Drip Campaign, HubSpot Email Campaign Optimization, Email Segmentation HubSpot, HubSpot Email Deliverability, HubSpot Email Marketing Consultation, HubSpot Re-engagement Campaign, HubSpot Marketing Automation, HubSpot Workflows, HubSpot Automation Expert, Marketing Automation Strategy, HubSpot Lead Nurturing, HubSpot Lead Scoring, HubSpot Lead Management, HubSpot Lifecycle Automation, HubSpot Sales Automation, Marketing Automation Audit, HubSpot Workflow Automation, HubSpot Expert, HubSpot Specialist, HubSpot Consultant, HubSpot Freelancer, Certified HubSpot Expert, HubSpot Implementation Specialist, HubSpot Marketing Expert, HubSpot Administrator, HubSpot Lead Generation, HubSpot Inbound Marketing, HubSpot Lead Capture, HubSpot Landing Page, HubSpot Lead Scoring Setup, HubSpot Funnel Optimization, HubSpot Lead Generation Strategy, HubSpot Sales Pipeline, HubSpot Sales Hub, HubSpot Deal Pipeline Setup, HubSpot Sales Enablement, HubSpot RevOps, HubSpot Sales Forecasting, HubSpot Reporting Dashboard, HubSpot Custom Reports, HubSpot Analytics, HubSpot Campaign Reporting, HubSpot KPI Dashboard, HubSpot Attribution Reporting, HubSpot Integration, HubSpot Zapier Integration, Salesforce to HubSpot Migration, HubSpot Make Integration, HubSpot API Integration, HubSpot WordPress Integration, HubSpot Shopify Integration, HubSpot for SaaS, HubSpot for B2B, HubSpot for E-commerce, HubSpot for Startups, HubSpot for Real Estate, HubSpot for Agencies, B2B Email Marketing HubSpot, HubSpot CRM Systems and Automation Specialist, Email and CRM Platform Specialist, HubSpot Platform Support, HubSpot Campaign Management, HubSpot Marketing Hub Setup, HubSpot Go-to-Market Setup, HubSpot Customer Journey Mapping, HubSpot A/B Testing, HubSpot CRM Setup, HubSpot CRM Expert, HubSpot Onboarding, HubSpot CRM Optimization, HubSpot CRM Migration, CRM Setup and Automation, HubSpot

I've spent 20+ years running IT for companies where security and uptime actually matter — fintech, SaaS, and enterprise environments where cutting corners isn't an option. My work sits at the intersection of three areas: Microsoft 365 and identity management, Linux infrastructure and containers, and compliance engineering (primarily PCI DSS). I'm hands-on across all three — not a generalist who dabbles, but someone who has done the work in production. On the Microsoft side, I design and implement Entra ID Conditional Access policies, manage Exchange Online environments, configure Intune device baselines, and troubleshoot the kinds of issues that stump most admins — like the company-wide email outage I resolved that was caused by a sensitivity label encryption misconfiguration nobody else could track down. On the Linux and infrastructure side, I build containerized service stacks using Docker and Docker Compose — NGINX Proxy Manager, Portainer, Technitium DNS, monitoring stacks, and self-hosted applications. I've deployed Fedora CoreOS environments using Butane and Ignition for automated, reproducible provisioning, and I run Prometheus, Grafana, and Alertmanager for real-time observability. I've open-sourced Linux tooling covering server hardening baselines, automated triage and self-healing, CIS Benchmark auditing, and rootkit detection — all production-tested across Ubuntu, Debian, and RHEL-family systems. On the compliance side, I led a fintech company through full PCI DSS 4.0.1 certification — from gap analysis through audit completion. I built automated evidence collection pipelines using PowerShell and Python that cut audit preparation time by around 60%, and I maintain structured compliance documentation that holds up under real auditor scrutiny. I work well with both technical and non-technical stakeholders, I communicate clearly, and I don't disappear mid-project. If you need something built right and documented properly, I'm the person for it.