15 Years Exp | Salesforce & Attio CRM Architect | AI Automation | Enterprise Integrations | CRM & ERP Consultant | Celigo Expert | Electronic Data Interchange (EDI) | EHR I help businesses automate operations, integrate enterprise systems, and build scalable CRM, ERP, and AI-powered solutions that improve efficiency and accelerate growth. With 15+ years of experience, I have delivered enterprise solutions across Salesforce, Attio, Odoo, Healthcare, eCommerce, Marketplace Integrations, and Custom Business Applications for startups, SMBs, and global organizations. My focus goes beyond software development, I help clients design scalable architectures, automate manual processes, integrate disconnected systems, and leverage AI to solve real business challenges. Core Services: • Salesforce Consulting, Customization & App Development • Salesforce Integration & API Development • Attio CRM Implementation & Automation • Odoo ERP Implementation & Customization • AI Agents, AI Automation & Workflow Automation • Enterprise System Integrations & iPaaS (Celigo, Boomi, Make, n8n & Zapier) • Google Apps Script & Google Workspace Automation • Electronic Data Interchange (EDI) • Marketplace Integrations (Amazon SP-API, Walmart, eBay, Amazon Vendor Central, Target dot com, Wayfair) • Healthcare Platforms (EHR, EMR, HL7, FHIR) • Custom ERP, CRM & Business Applications • Web & Mobile Application Development Enterprise Integration Expertise: • Salesforce, Shopify, Odoo, ERP & CRM Integrations • Amazon SP-API, Walmart, eBay & Marketplace Integrations • EDI (850, 855, 856, 810, 846, 997), AS2 & Trading Partner Integrations • REST APIs, GraphQL, OAuth, Webhooks & Custom Middleware • QuickBooks, Xero & Financial System Integrations • AI-powered workflow automation across CRM, ERP and business applications AI & Intelligent Automation: • OpenAI, Claude, Gemini • LangChain, LangGraph, CrewAI • Model Context Protocol (MCP) • RAG Pipelines & Knowledge Systems • AI Agents & Multi-Agent Systems • Intelligent Document Processing • Voice AI & Conversational AI • Workflow Automation with n8n • Twilio, ElevenLabs, Retell AI Technology Stack: • Salesforce • Attio CRM • Odoo ERP • Celigo • Boomi • Java, Spring Boot • Node.js, NestJS • React.js, Next.js • TypeScript • PostgreSQL, MySQL • Docker, Kubernetes • Google Apps Script Industries: • Healthcare • eCommerce & Retail • Logistics & Supply Chain • Manufacturing • Financial Services • SaaS Platforms • Professional Services Why Clients Work With Me: • 15+ years of enterprise software consulting experience • Salesforce Architect with extensive CRM expertise • Strong background in enterprise integrations and API development • Proven experience building AI-powered business automation • End-to-end delivery from architecture and development to deployment and support • Clear communication, reliable execution, and long-term partnership Whether you need Salesforce consulting, Attio implementation, Odoo customization, Celigo Integration, AI automation, enterprise integrations, or a complete web/mobile platform, I can help design and deliver a scalable solution aligned with your business goals. Let's discuss your project and identify the most effective solution for your business.

Salesforce & ClickUp Architect & Developer with 7+ years and 400+ Salesforce improvements delivered across Sales Cloud, Service Cloud, Nonprofit Cloud, and custom Salesforce implementations. ✅ 7+ years building Salesforce systems across implementations, automations, and integrations ✅ Experienced Salesforce Administrator & Sales Cloud Consultant ✅ 99% Job Success Score | 400+ Projects Completed ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⭐⭐⭐⭐⭐ "Illia was incredibly helpful, responsive, and easy to work with. He solved our old issues with Salesforce and made the whole process feel so simple and stress-free." - Jean, CEO at Donate For Charity ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I architect and build Salesforce systems that actually get used - clean solution design, scalable automation, and full team adoption. My focus is process-first: every Salesforce engagement I lead starts with understanding how the team actually works, then designing the system around that - not the other way around. For projects requiring complex custom Apex development or technical builds, I work with a senior Salesforce developer. This means I lead the architecture, requirements, and delivery - and the right technical resource executes the build. You get a solution architect who understands the business problem and a developer who can build it. Recent Salesforce results: reduced document signature processing time by 80% for a nonprofit managing 400+ company relationships (from 30 minutes to 1-2 minutes via one-click automation), reduced manual applicant communication time by 50% for Path To College through Salesforce workflow automation, and centralized data from 10+ platforms into Salesforce as a single source of truth. At NextEra Energy I supported enterprise-level Salesforce and AI data initiatives integrating operational data to improve business development efficiency. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I ARCHITECT AND BUILD ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▸ Salesforce Sales Cloud & Service Cloud implementation - full setup, customization, and migration ▸ Salesforce Nonprofit Cloud - donor management, program tracking, grant workflows, NPSP configuration ▸ Salesforce solution architecture - custom objects, data model design, process mapping, scalable org design ▸ Salesforce Flow automation - record-triggered flows, screen flows, document generation, one-click automations replacing manual work ▸ Salesforce custom development - Apex triggers and classes, Lightning Web Components, custom REST API integrations ▸ Salesforce integrations - Make, DocuSign, Jotform, HubSpot, Zapier, Airtable, Notion, Pipedrive, Smartsheet, ClickUp, Google Workspace ▸ Salesforce dashboards and reports - KPI tracking, real-time pipeline visibility, custom reporting ▸ Salesforce data migration - legacy CRM to Salesforce, data cleaning, field mapping, validation rules ▸ Salesforce onboarding and adoption - training, documentation, and change management for teams of 10-100+ ▸ ClickUp automation - when clients need Salesforce CRM and operations workflows connected ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ KEY RESULTS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▸ Reduced document signature processing time by 80% - from 30 minutes to 1-2 minutes via one-click Salesforce automation (Donate For Charity, 400+ companies) ▸ Reduced manual applicant communication time by 50% through Salesforce workflow automation (Path To College) ▸ Centralized data from 10+ platforms into Salesforce as a true single source of truth ▸ Supported onboarding, training, and user adoption for 100+ team members across multiple Salesforce projects ▸ Supported enterprise-level AI and Salesforce data initiatives at NextEra Energy, integrating operational and external data to improve business development efficiency ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ TECH STACK ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Salesforce | Apex | LWC | Flow | REST API | SOQL | Make. com | DocuSign | Jotform | HubSpot | Zapier | Airtable | Notion | Pipedrive | Smartsheet | Smartsuite | ClickUp | Google Workspace | Slack | Microsoft 365 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ MY APPROACH ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Before anything gets built, I map the process. I build a working demo before full implementation so you see exactly what you are getting before any development begins - no surprises, no scope misalignment halfway through. ⭐⭐⭐⭐⭐ "Illia did a wonderful job improving our Salesforce systems and making them easier for the team to use. His training and ongoing support have been incredibly helpful, and we continue working with him on new improvements." - Maria Smith, Director of Operations at Path To College If your team is spending too much time on manual work your Salesforce should be handling - let's talk.

I'm an AI solutions architect and Microsoft Dynamics 365 specialist — combining AI automation, Agentic AI systems, Power Platform solutions, AI-powered SaaS platforms, and enterprise CRM implementations to deliver measurable business outcomes. I've delivered digital transformation initiatives across healthcare, fintech, real estate, education, sports, and enterprise organizations by combining AI, automation, Microsoft cloud technologies, and scalable software architecture to solve complex business challenges. I help startups, agencies, and businesses build production-ready AI systems that automate operations, qualify leads, support customers, streamline workflows, and scale efficiently. Most clients come to me when they need more than basic automations — they need complete AI-powered systems that combine: AI agents workflow orchestration APIs CRMs voice systems enterprise integrations real business logic into reliable, scalable platforms. ✦ What I Build • Microsoft Dynamics 365 CE (Sales, Customer Service, Marketing) • Power Platform — Power Apps, Power Automate, Power BI, Dataverse • Copilot Studio & Azure OpenAI Integrations • Microsoft Power Pages & Portal Solutions • Agentic AI & Multi-Agent Systems • AI-Powered SaaS MVPs • AI Chatbots & Conversational AI Systems • Voice AI Agents (Retell, Vapi, ElevenLabs) • AI SDR & Lead Qualification Systems • AI Appointment Booking & Follow-Up Systems • AI Customer Support & Internal Support Agents • AI Knowledge Base & RAG Pipelines • AI Workflow & Agent Orchestration Systems • n8n, Make & Workflow Automation • GoHighLevel CRM & Marketing Automation • CRM, Stripe & Google Workspace Integrations • AI-Driven Business Automation Platforms • Marketplace & Directory Platforms • Subscription-Based SaaS Platforms • Admin Dashboards & Operational Platforms • React / Next.js Applications • Backend APIs & Automation Pipelines • Blockchain, Web3 & Crypto Wallet Applications • AI-Integrated Web & Mobile Applications ✦ AI, Automation & Development Stack OpenAI, Claude, Gemini, LangChain, CrewAI, PydanticAI, Relevance AI, Flowise, n8n, Make, Zapier, Retell AI, Vapi, ElevenLabs, Copilot Studio, Azure OpenAI, Power Automate, Power Apps, Dataverse, GoHighLevel, Supabase, Firebase, React, Next.js, Node.js, Python, FastAPI, .NET, GraphQL, REST APIs, Webhooks, Google AI Studio, Apify, Vector Databases, RAG Pipelines, AI Workflow Orchestration Development & AI tooling: Cursor, Claude Code, Codex, Replit, Lovable, Rork, UXPilot, MCP Servers, Azure DevOps, Git, Visual Studio ✦ Enterprise & Cloud Experience • Microsoft Dynamics 365 Customer Engagement (CE) • Power Platform — Power Apps, Power Automate, Power BI, Copilot Studio • Power Pages & Portal Development • CRM Customization, Plugin Development & Model-Driven Apps • Azure Functions, Logic Apps & Cloud Architecture • Enterprise Integrations & API Systems • CI/CD Pipelines & Scalable Backend Systems • Data Migration & System Modernization • AI Process Automation & Intelligent Workflows • Business Central AL Development I have successfully delivered tailored CRM implementations, AI-powered automation systems, and enterprise applications aligned with complex business requirements and measurable operational outcomes. I focus on building systems that are: ✔ scalable ✔ maintainable ✔ secure ✔ production-ready —not just disconnected automations or prototype demos. ✦ I Can Help You Build ✔ AI agents that automate business operations ✔ Voice AI systems for inbound/outbound calls ✔ AI-powered SaaS MVPs ✔ AI workflow orchestration systems ✔ CRM & enterprise integrations ✔ Copilot Studio & Azure OpenAI solutions ✔ AI-enhanced customer experiences ✔ Full-stack AI applications ✔ Enterprise automation platforms —from architecture and planning to full implementation and deployment.

Hey! Invite me as your AI colleague and I will help you find where AI can save time, reduce cost, and create measurable ROI in your business. 🌟 Senior Full Stack and AI Engineer for SaaS, AI Agents, Automation 🚀 Scaled platforms to 1 Million+ users 💰 Supported $1 Million and $0.5 Million funded startups 💯 100% client satisfaction 🤝 90% recurring clients 🏆 12+ years of professional experience ⭐ 26,732 plus Upwork hours delivered 🔥 $600K+ plus earned through long term client work ✨ 81 plus five star projects completed I use modern workflows and AI coding tools to move up to 5x faster while still reviewing architecture, security, data flow, and code quality manually. Speed matters, but reliability matters more. Built MVPs for startups with $12 Million+ funding raised and products serving 1.5 Million+ users worldwide. 🔥 𝟳𝟱% 𝗛𝗥 𝗿𝗲𝗱𝘂𝗰𝗲𝗱 with AI Agent Development. 🔥 𝟯-𝟲𝘅 𝗥𝗢𝗜. 𝟴𝟬𝟬+ 𝗵𝗼𝘂𝗿𝘀 n8n Automation. Over 12 years I've delivered $670K+ across Web Development, Web Application, and AI Agent Development engagements in FinTech, HealthTech, PropTech, and B2B SaaS. My clients have collectively raised $12 Million+ in funding: 🔥 Tallyfy ($1.4M), MetaBeta (€500K) 🔥 Elevatus ($10.5M) 🔥 scaled to 1 Million+ active users. I am a full stack developer and AI developer with 12 years of experience building production systems across FinTech, HealthTech, PropTech, and B2B SaaS. My clients have raised $12M+ in funding including Tallyfy ($1.4M), MetaBeta (€500K), and Elevatus ($10.5M), and scaled products to 1.5 Million+ active users worldwide. Over 12 years I have delivered $670K+ across web development, web application, and AI agent development engagements with 90% recurring clients and 100% satisfaction. ✅ 12+ years | $670K+ delivered | 1.5M+ users scaled | $12M+ client funding raised ✅ AI agent development: 75% HR reduction, 3-6x ROI, 800+ hours of n8n automation ✅ Full stack development: 40+ production systems across FinTech, HealthTech, PropTech, SaaS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Key results from recent engagements: ▸ Reduced a client's HR overhead by 75% using a Python and LangChain AI agent that replaced 3 full-time employees with a 24/7 autonomous sales system ▸ Built API integration pipelines unifying 12 platforms simultaneously and processing 500+ daily NLP queries ▸ n8n automation across 30 active marketing workflows drove a 40% increase in lead generation ▸ AI chatbot and AI app development solutions returning 3-6x ROI within the first 90 days ▸ PostgreSQL optimizations delivering 3x query performance improvements across high-traffic applications ▸ German tax-filing SaaS processing 36 Million+ declarations on Laravel and PostgreSQL ▸ HIPAA-compliant healthcare platform on Node.js, React, and TypeScript ▸ PropTech portal on Next.js, FastAPI, and PostgreSQL handling 100+ search parameters ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ AI agent development is my primary engineering focus. I design and build full agentic pipelines using Python, LangChain, and machine learning, from RAG-powered vector retrieval and knowledge graphs through to voice AI bots and autonomous multi-agent orchestration. Every AI agent system I deliver applies prompt engineering discipline and data science principles for domain accuracy. I treat AI development as a full-stack business transformation, not a feature addition. I layer API integration, API development, and RESTful API surfaces over FastAPI, Django, and Node.js backends, then deliver them through React, Vue.js, and Next.js frontends. Every AI agent development system I architect applies data science and prompt engineering for domain accuracy. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗙𝘂𝗹𝗹 𝗦𝘁𝗮𝗰𝗸 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I build backend systems on PHP, Laravel, Django, FastAPI, Node.js, NestJS, ExpressJS, and Ruby on Rails. Frontend interfaces are built with React, Vue.js, Next.js, Angular, TypeScript, JavaScript, HTML5, CSS3, and Tailwind CSS. Databases are PostgreSQL, MySQL, and MongoDB. Deployments run on Docker and AWS. I have delivered 40+ production full stack systems across every major vertical. API integration, API development, HTML5, and RESTful API connectivity are non-negotiable standards in every full stack project I lead. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗪𝗲𝗯 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗪𝗲𝗯 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I have built web application and web development systems across every major vertical. React and Next.js frontends pair with PHP, Laravel, and Node.js backends grounded on PostgreSQL, MySQL, and MongoDB. I bring CSS3, HTML5, Tailwind CSS, TypeScript, and automation engineering precision to every interface. Every system I deliver is production-grade, documented, and built to scale. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━

I build enterprise .NET, MERN, and full-stack systems, Azure cloud architectures, and Microsoft SharePoint + Power Platform solutions that eliminate manual work - software engineer with 12+ years of experience, 7,000+ hours on Upwork, and a 100% Job Success Score. If your team runs on Excel and manual approvals, I help you automate it properly with AI-powered tools and scalable web platform architecture. Microsoft Power Platform (workflow automation) I help teams modernize operations with Microsoft Power Platform without turning it into an unmaintainable patchwork. Power Apps + Power Automate + Microsoft SharePoint + Dynamics 365: apps, workflows, and integrations that eliminate manual work. Whether you need a full app development cycle or targeted Automation for Microsoft 365, I deliver connected solutions that scale. Back-End Engineering ( .NET Core, Node ) My deep expertise lies in the .NET Core ecosystem and Node.js, where I've worked extensively with .NET Framework, ASP.NET Core, C#, Entity Framework, and Microsoft SQL Server. Key achievements: ▪️Delivered 50+ enterprise-level full-stack applications, improving business process efficiency by 35–70% through automation, optimized logic, and scalable architectures. ▪️Built 80+ RESTful and SOAP-based APIs powering real-time integrations with CRMs, ERPs, payment gateways, IoT devices, and mobile apps. ▪️Optimized 250+ SQL databases, including data warehouse architectures, increasing query performance by up to 10× and ensuring 99.9% uptime in production. ▪️Designed secure, cloud-native systems using Azure App Services, Azure Functions, Azure Event Hub, Azure Service Bus, Azure SQL, and Azure Application Insights. Front-End & Full Stack Web Application Development On the front end, I design and build modern, responsive web application interfaces using HTML5, CSS3, JavaScript, TypeScript, Bootstrap, React, Next.js, and Angular (modern MERN stack). As a frontend and full-stack engineer, I focus on performance, accessibility, and seamless back-end integration. Key achievements: ▪️Delivered 40+ full-stack and responsive web platform applications using Angular, Next.js, and React, integrated with ASP.NET Core back ends. ▪️Built 30+ MERN stack ( React, Next.js ) mobile-friendly UI experiences, improving user engagement and retention by up to 60%. ▪️Implemented UI performance tuning that reduced load times by up to 50%. ▪️Delivered full stack developer-level hybrid solutions: React, Next, or Angular front ends powered by C# / ASP.NET / MongoDB services, reducing costs and improving time-to-market for SaaS platform and web application projects. Azure Cloud, Power BI & Data Analytics I design complete Azure cloud environments and end-to-end data analyst-grade analytics systems: Azure infrastructure: ▪️Azure App Services, Azure SQL, Azure Cosmos DB (with MongoDB API compatibility) ▪️Azure Functions, Logic Apps, Service Bus, Event Hub ▪️Azure Storage, Azure Active Directory, Key Vault ▪️CI/CD pipelines with Azure DevOps and GitHub Actions ▪️AWS migrations and hybrid cloud architectures ▪️Azure Data Factory pipelines for ETL and data warehouse integration Power BI | Looker Studio & dashboard analytics: ▪️30+ automated dashboard solutions with KPI Dashboards for operations, finance, and logistics ▪️Data analyst-ready models integrating Azure SQL, Azure Data Factory, and Azure Data Lake ▪️Report automation replacing manual Excel and Tableau-style workflows with live Power BI dashboards ▪️Looker Studio integration for clients on Google ecosystem alongside Azure stacks ▪️Data visualization layers connecting data warehouse, Azure SQL, MongoDB, and operational databases into unified KPI Dashboards ▪️AI-Powered Solutions & Modern App Development I integrate AI-powered capabilities into enterprise workflows: ▪️Chatbot development using Azure Bot Service, OpenAI API, and custom NLP pipelines for customer support, internal helpdesks, and ERP assistants ▪️AI-powered document processing and classification integrated with Microsoft SharePoint Power Automate, MERN stack ▪️MVP development for SaaS platform products: from concept to deployed full-stack web application in weeks ▪️Tool development for automation, monitoring, and reporting, replacing manual analyst work with intelligent pipelines 💡Business Impact My work is focused on measurable outcomes, not just code: ▪️+40% e-commerce sales through performance optimization and React / Next.j checkout redesign ▪️25% lower infrastructure costs for a SaaS full-stack platform after migrating to microservices using .NET Core + Azure ▪️Reduced manual reporting time by 80% via automated Power BI, Looker Studio + Azure Data Factory pipelines ▪️Delivered Automation System solutions cutting manual data entry by 60% across logistics and healthcare clients I ensure your systems are future-ready, secure, and efficient, so "INVITE" me for your job!

🏆 AWS Certified Generative AI Developer - Professional 🏆 AWS Certified Machine Learning – Specialty 🏆 AWS Certified Data Analytics – Specialty 🏆 Google Cloud Professional Machine Learning Engineer 🏆 Google Cloud Professional Cloud Architect I help businesses design, build, and deploy production-ready Generative AI applications powered by LLMs, AI Agents, RAG pipelines, Voice AI, and workflow automation. With 8+ years of experience in Machine Learning, NLP, Computer Vision, and Cloud AI, I specialize in transforming AI prototypes into scalable, enterprise-grade solutions running on AWS, GCP, and Kubernetes. What I Build ✅ AI Agents & Agentic Workflows * Single-Agent & Multi-Agent Systems * LangGraph Agent Development * MCP (Model Context Protocol) Integrations * Tool Calling & Function Calling Agents * Autonomous Research & Task Execution Agents * AI Workflow Automation ✅ RAG & Enterprise Search * Retrieval-Augmented Generation (RAG) * Enterprise Knowledge Assistants * Internal Documentation Chatbots * PDF, SharePoint, Confluence & Website Search * Hybrid Search (Vector + Keyword) * Agentic RAG Architectures ✅ Conversational AI & Voice AI * AI Chatbots * Customer Support Assistants * AI Voice Agents * Call Center Automation * Real-Time Speech-to-Speech Applications * Voice Ordering & Appointment Booking Systems GenAI Technologies 📍 LLMs OpenAI GPT-4o, GPT-5, Claude, Gemini, Llama, Mistral, Gemma, AWS Bedrock 📍 Agent Frameworks LangGraph, LangChain, LlamaIndex, CrewAI, AutoGen, LangSmith, LangFuse 📍 Vector Databases Pinecone, Qdrant, Weaviate, Milvus, ChromaDB, pgvector, Elasticsearch, Redis 📍 Voice AI Vapi, ElevenLabs, Deepgram, AssemblyAI, Whisper 📍 Prompt Engineering & Optimization DSPy, TextGrad, Structured Outputs, Guardrails 📍 LLM Deployment vLLM, Hugging Face TGI, TensorRT-LLM, Ray Serve, TorchServe Machine Learning & MLOps 📍 TensorFlow 📍 PyTorch 📍 Hugging Face 📍 Scikit-Learn 📍 Spark ML 📍 Forecasting & Predictive Analytics 📍 Computer Vision Solutions Cloud & Infrastructure AWS: Bedrock, SageMaker, Lambda, ECS, EKS, Textract, Comprehend, Rekognition, Transcribe, Polly, Forecast, Personalize Google Cloud: Vertex AI, Agent Builder, Gemini, Document AI, Dialogflow CX, GKE, Cloud Run, Cloud Functions Azure: Azure OpenAI, Azure ML Infrastructure: Kubernetes, Docker, CI/CD, GitHub Actions, Terraform Industries Served ✔ Retail & eCommerce ✔ Manufacturing ✔ Supply Chain & Logistics ✔ Automotive ✔ Healthcare ✔ Financial Services ✔ Customer Support Operations Whether you need an AI Agent, RAG chatbot, Voice AI solution, LLM-powered application, or a complete GenAI platform deployed on AWS/GCP, I can help take your idea from concept to production.

With over a decade of experience in software engineering and AI product development, I help businesses with production-grade Agentic AI systems, Claude-powered workflows, Intelligent automation platforms, and scalable AI SaaS products. I help startups, SaaS companies, and enterprises design and deploy AI systems that go beyond simple chatbots, including autonomous AI agents, multi-agent orchestration, AI copilots, voice AI systems, and enterprise-grade LLM infrastructure. ✅ Top Rated Plus on Upwork ✅ Top 3% Talent on Upwork ✅ 100% Job Success Score ✅ Consistent 5-Star Reviews ✅ 80% Repeat Clients 💡 Core Expertise 🤖 Agentic AI & LLM Systems • Claude AI (Anthropic) • OpenAI GPT-4 / ChatGPT • Google Gemini • LLaMA, Mistral, Phi-3 • AI Agents & Multi-Agent Systems • Autonomous AI Workflows • CrewAI, LangGraph, Langchain • MCP Servers & Tool Calling • AI Copilots & Decision Systems • Prompt Engineering & Context Optimization • Fine-Tuning & Custom LLM Workflows • Human-in-the-Loop AI Systems • Memory-Based AI Architectures • Vibe Coding: Claude Code, CursorAI, Antigravity, Windsurf, Codex 🧠 RAG & Enterprise AI Search • Retrieval-Augmented Generation (RAG) • Enterprise Knowledge Assistants • AI Chatbots trained on private/company data • Vector Databases: Pinecone, Qdrant, ChromaDB, Weaviate, Milvus • Semantic Search & Embeddings • LangChain & LlamaIndex Pipelines • Context-Aware Conversational Systems 🎙️ AI Voice & Conversational Systems • Real-Time Voice AI Agents • AI Calling Systems • Twilio Voice Bots • Retell AI, VAPI AI, ElevenLabs, Deepgram • Speech-to-Text (STT) • Text-to-Speech (TTS) • AI Receptionists & Customer Support Agents • Outbound & Inbound Voice Automation ⚡ AI Automation & AI Operations • n8n Automation • Make & Zapier • CRM & Sales Automation • AI Workflow Orchestration • AI-Powered Lead Qualification • Internal AI Operations Tools • Business Process Automation using AI Agents 💻 Tech Stack • Python, FastAPI, Django, Flask, Selinum • ReactJS, Next.js • LangChain, CrewAI, LangGraph, LlamaIndex • OpenAI Assistants API, Anthropic Claude API • PyTorch, TensorFlow, Hugging Face • Docker, Kubernetes • AWS, Azure, GCP • PostgreSQL, MongoDB, MySQL • Pinecone, Weaviate, ChromaDB, Qdrant 📄 Document AI & OCR Azure Document Intelligence, Textract, Tesseract OCR, Resume Parsing, Invoice Automation 🎥 Generative AI & Media Intelligence DALL·E 3, Stable Diffusion, Veo3, AI Avatars, Wav2Lip, Video Intelligence Systems 🌐 Web Automation & Data Pipelines Playwright, Selenium, Scrapy, BeautifulSoup, Crawl4AI 📌 Why Clients Work With Me ✅ 10+ Years of Engineering & AI Experience ✅ Strong Claude & LLM Architecture Expertise ✅ Fast Communication & Daily Progress Updates ✅ End-to-End AI Product Development ✅ Long-Term Support & Optimization 🤝 Let’s Build Intelligent AI Systems Over the last decade, I’ve helped businesses build and scale AI products ranging from autonomous AI agents and enterprise copilots to voice AI systems, RAG platforms, and workflow automation tools. Whether you are building an AI SaaS product, internal AI automation platform, AI agent ecosystem, or Claude-powered enterprise assistant, I can help architect and deliver a scalable solution aligned with your business goals. Happy to sign NDA for complete confidentiality.

With over 20 years of experience in the Microsoft and AI ecosystem and beyond, I bring deep expertise in SharePoint, Power Platform, Azure, Dynamics 365, AI/ML, and custom software development. I have successfully delivered 900+ projects worldwide, logged 22,000+ Upwork hours, and maintained Top Rated Plus status for 4+ years. I also lead a strong team of 40+ developers, enabling me to take on projects of any size and complexity. ✅ Core Expertise Artificial Intelligence & Chatbots – Azure OpenAI, Copilot Studio, NLP, N8N, Computer Vision, RAG, TTS, Speech Recognition, Conversational AI, Generative AI, Azure AI Foundry. SharePoint Development & Customization – Intranets, DMS, Portals, SPFx-based solutions, end-to-end SharePoint solutions Power Platform – Power Apps, Power BI, Power Automate (workflow automation, data-driven apps, custom dashboards) Azure Services – Administration, Migration, Azure DevOps, Cognitive Search, OpenAI integration Microsoft Dynamics 365 – CRM, Business Central (BC), NAV customization & integration Custom Software Development – .NET Core, React, Node.js, SQL, enterprise-grade applications 🏆 Achievements & Recognition 900+ Successful Projects delivered globally 22,000+ Hours on Upwork Top Rated Plus for 4+ years Valuable Contribution Award recipient Leading a team of 40+ developers delivering enterprise-grade solutions ✅ Advanced AI Expertise I have advanced expertise in Artificial Intelligence (AI), including: Machine Learning (ML), Deep Learning, NLP, Computer Vision, Reinforcement Learning, Neural Networks Augmented Reality (AR) & Virtual Reality (VR) solutions Working with leading AI models: GPT, Claude, Mistral, and other LLMs Conversational AI & Chatbot Development – integrated with Microsoft Teams, SharePoint, Azure, and Power Automate RAG (Retrieval-Augmented Generation), Sentiment Analysis, Voice Bots, TTS, Speech Recognition 🌟 Highlight AI Projects I’ve successfully delivered AI-driven solutions across a range of industries. Some of the highlights include: Chatbots • Integrated ChatGPT with Microsoft Teams to automate customer support, handling routine inquiries such as maintenance requests and rent payments. This reduced human intervention, improved efficiency, and delivered cost savings. • Implemented chatbots for public-facing sites in the insurance and legal domains. o For the legal domain, performed data scraping from government public sites to build a knowledge base, enabling the chatbot to respond to country specific legal queries. o Applied a similar approach for the insurance domain to support policy and claim inquiries. MS Teams & Zoom Recording Analysis • Developed processes to analyze meeting recordings from MS Teams and Zoom. • Automatically generated Minutes of Meeting (MoM), tasks, and summaries, storing them in project management tools such as Planner. • Extended this capability to the education domain, identifying communication gaps and mistakes from recorded sessions. Document Automation with Generative AI • Automated NDA and other legal/insurance document creation using Generative AI. • Streamlined document processing across business stages, helping clients manage cases and related files more efficiently. Vision Based Projects • Delivered multiple AI vision solutions across domains: o Sports: Identified the number of ball juggles performed by a football player. o Engineering: Detected rolling objects, tracked machine rotations, and generated analytics on utilization and movement. o Warehousing: Monitored loading/unloading processes, tracked personnel and vehicles involved, measured time taken, and counted objects handled

Operations & Executive Consultant, Business Analyst, Product Manager & Business Management Consultant with 15+ years leading £50k–£100m projects in finance, healthcare, SaaS, retail, public sector. Strategy, GTM, BPMN, SOPs - clarity that ships. I help organisations gain clarity fast - working as an Operations & Executive Consultant, Business Analyst, Product Manager, Project Manager, Business Management & Operations specialist, Business Management Consultant, Management Consultant, and Business Manager. I deliver strategy, GTM structure, and predictable delivery. I blend strategy with hands-on execution: process mapping, process improvement, business systems, SOPs, and delivery frameworks - covering business process design, operational alignment, GTM readiness, and product delivery. As a Leadership Coach and Executive Coach, I help founders and managers strengthen leadership, communication, and process ownership. As an IT Startup Guide, I support enterprises and startups with roadmaps, business plans, GTM strategies, and SOPs that scale. 🎯 What I actually do - Operations & Executive Consulting - operating models, C-level advisory, scale-readiness - Business Analyst, IT Business Analyst & Business Management Consultant work - Product Manager - discovery, roadmap delivery, user stories, stakeholder alignment - Business management, business operations & strategy execution - Process mapping, business process redesign, BPMN diagrams & business systems optimisation - SOP creation, GTM plans, operating models & organisational workflows - Project Manager across Agile & Waterfall - full lifecycle - Leadership development as a Leadership Coach, Executive Coach & Executive Consultant - Digital transformation guidance as an IT Startup Guide - Operations support as a Business Manager, Operations Manager & Operations Consultant - Executive Virtual Assistance for founders and C-level - UX/Service design, roadmap planning, requirement analysis & documentation - Cross-functional team leadership (2–10 people, onshore/offshore) ⚙️ How I deliver - Turn strategy into execution with frameworks, processes & GTM steps - Rebuild business processes end-to-end for predictable delivery - Map requirements into BRDs, HLD/LLD, SOPs, user stories & playbooks - Redesign business systems & operations for cross-team alignment - Drive product delivery as a Product Manager — discovery to launch - Guide teams as a Leadership Coach, Executive Consultant & operational partner - Advise early-stage teams as an IT Startup Guide - Hands-on ownership as a Senior Project Manager, Business Analyst & Operations Consultant 🌍 Industries Tech, finance, healthcare, energy, education, government, retail, eCommerce, SaaS, pharmaceuticals, logistics - £50k pilots to £100m digital programmes across UK, US, EU, Africa & Asia. 🏆 Highlights - 174 global digital launches supporting $3.6bn in revenue - Operational redesigns for global enterprises as a Business Manager, Executive Consultant & Operations Consultant - SOPs, BCDR documentation & compliance frameworks for regulated sectors - Transformation reviews for AstraZeneca, BP & HMCTS - Founders and CTOs supported as IT Startup Guide, Product Manager & strategic operations partner 💡 Why clients choose me I combine multiple senior roles that companies usually hire separately: Executive Consultant, Operations Consultant, Operations Manager, Business Management, Business Manager, Business Analyst, IT Business Analyst, Data Analyst, Product Manager, Project Manager, Online Business Manager, Business Management Consultant, Management Consultant, Content Writer, Executive Assistant, Virtual Assistant, Executive Virtual Assistant, Leadership Coach, Life Coach, Executive Coach, Career Coach, IT Startup Guide - plus a Strategy, GTM, BPMN, SOPs, roadmap delivery, operating models, business process design,requirements, user stories, process improvement, stakeholder management, leadership training & capability building expert across finance, healthcare, SaaS, retail & public sector.

Hi, I am Oleg, your Top Rated Plus, certified Salesforce Developer and Architect with 15+ years of experience delivering scalable, high-impact Salesforce solutions. I specialize in complex Salesforce implementations and AppExchange applications using Apex, Lightning Web Components (LWC), Flows, and Salesforce API integrations, AI adoptions, helping businesses automate operations, improve customer experience, and turn Salesforce into a reliable long term growth platform. Over the last years, I’ve successfully delivered 300+ Salesforce projects across industries including Healthcare, Finance, eCommerce, Education, Real Estate, Recruiting and more. My expertise covers: - Salesforce CRM Implementations & Customization - Lightning Components & UI Development - AppExchange App Development - Advanced API Integrations & Scalable Architectures - Sales Cloud - Service Cloud - Experience Cloud - Salesforce Sites - Customer Portals - Field Service Cloud - B2B Commerce Cloud - Data Cloud Why I'm a great fit: ✔️ Clean, future-ready Salesforce solutions ✔️ Reliable delivery & proactive communication ✔️ Business-focused approach (tech and strategy) 📜 Salesforce Certifications: - Salesforce Platform Developer I & II - Salesforce Administrator - Salesforce Developer - Salesforce App Builder If you’re searching for a person who can not only write code but translate business goals into efficient, scalable Salesforce solutions - just DM me, I am always available for new opportunities! Together we can make Salesforce the engine of your growth 💡