Is your clinic overwhelmed by scheduling, insurance claims, patient communication, and EMR updates? That’s exactly the solution that I bring as a HIPAA-Certified Medical Virtual Assistant, Medical Receptionist & Medical Scribe. Many clinics, solo practitioners, and telehealth providers struggle with administrative overload, missed appointments, incomplete charts, billing errors, and inconsistent patient communications. These distractions can slow your practice, frustrate patients, and keep you from focusing on patient care. I provide reliable, detail-oriented, and HIPAA-compliant support that keeps your practice running smoothly. With expertise in patient scheduling, EMR/EHR management, medical billing & coding, insurance verification, chart preparation, and medical records management, I am the operational backbone of your practice. A few wins I’m proud of: • Reduced a practice’s scheduling conflict by 40% by reorganizing workflows and proactively managing patient communication. • Improved clean claim submissions by consistently verifying eligibility and strengthening documentation. 𝗪𝗵𝗮𝘁 𝗜 C𝗮𝗻 D𝗼 F𝗼𝗿 Y𝗼𝘂: 🔹 Patient Scheduling & Coordination – I manage scheduling, rescheduling, and follow-ups with empathy and attentiveness, improving patient satisfaction, reducing no-shows, and ensuring your clinic’s schedule flows effortlessly. . 🔹 Telehealth & Remote Patient Monitoring – I manage virtual appointments from start to finish, including patient preparation, reminders, troubleshooting, and follow-up care, enhancing patient satisfaction and engagement. 🔹 Patient Communication & Support – I handle phone communication, email communication, reminders, and follow-ups using secured portals with empathy and professionalism, improving patient experience, satisfaction, and loyalty. 🔹 EMR/EHR Data Management – I organize, maintain, and update Electronic Health Records in systems like eClinicalWorks (eCW), SimplePractice, and Ensora Health, reducing charting backlogs by 30–40% while maintaining 100% HIPAA compliance. 🔹 Medical Transcription & Documentation – I transcribe real-time notes, complete pre-charting, and keep patient records accurate and up-to-date, helping providers save time & stay focused during patient visits. 🔹HIPAA-Compliant Documentation – I ensure 100% secure handling of all patient data and communications, safeguarding sensitive information, and maintaining regulatory compliance. uninterrupted. 🔹 Insurance Verification & Benefits Checks – I confirm coverage, deductibles, and copays with precision, reducing claim rejections and payment delays. 🔹 Pre-Authorizations & Prescription Refills – I coordinate with payers, submit required documentation, and ensure medical necessity approvals to keep your patients’ care. 🔹 Medical Billing & Coding – Clean claim submission, payment posting, and A/R follow-up, reducing denials and boosting revenue cycle. 🛠 𝐓𝐨𝐨𝐥𝐬 T𝐡𝐚𝐭 𝐈 𝐚𝐦 P𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐢𝐧 I𝐧𝐜𝐥𝐮𝐝𝐞: 📍 EMR/EHR System: DrChrono | Optimantra | eClinicalWorks (eCW) | SimplePractice | Charm EHR | Ensora Health | Practice Better | Office Ally 📍 Telehealth Platforms: Teladoc | Doxy.me | Zoom for Healthcare 📍 Scheduling & Communication: Calendly | RingCentral | PickTime | Setmore (HIPAA-compliant) | Acuity | Spruce 📍 Billing & Insurance: Availity | CoverMymeds | Navinet 📍 Project & Workflow Management: Monday| ClickUp | Zoho | Notion |Asana |Trello | Googlesheet/Microsoft Excel 📍 Collaboration & Productivity: Google Workspace | Slack | Microsoft Teams | Microsoft Office | Microsoft Word | CRM tools I’m organized, proactive, and easy to work with. My focus is on your practice’s success, providing timely and reliable administrative support, and boosting overall patient experience and satisfaction. Kindly send me a direct message here on Upwork, click the “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” button, or simply “𝐇𝐢𝐫𝐞 𝐌𝐞 𝐍𝐨𝐰” to get started. 🕓 I am available for long-term, short-term, hourly, and fixed contracts. Your Next Med Virtual Assistant/Medical Receptionist, Cynthia.

I have already developed and deployed 80 + healthcare products nationwide, including prior authorization tools for the healthcare industry. My goal is to build Healthcare SaaS platforms, AI healthcare tools, patient portals, admin dashboards, and HIPAA-aware web applications using React, Node.js, Next.js, PostgreSQL, Supabase, React Native, and LLM Integration. Here is what I can develop for you: 💠 Healthcare SaaS Platform: patient portals, provider portals, admin dashboards 💠 AI App Development: LLM tools, healthcare AI features, AI workflows 💠 React / Next.js Web App: clean frontend that is easy to use 💠 Full-Stack Development: frontend, backend, database, and APIs 💠 Web Application Development: secure dashboards, portals, and SaaS products 💠 HIPAA-Aware Development: privacy-focused systems and data handling 💠 AI Agent Development: AI assistants, automation, and internal tools 💠 API Integration: connect your app with third-party tools and healthcare systems 💠 React Native App: Android and iOS mobile apps for healthcare products 💠 AI Automation: n8n workflows, backend automation, and LLM Integration The tools I use: React, Next.js, Node.js, TypeScript, JavaScript, PostgreSQL, Supabase, MySQL, MongoDB, REST API, React Native, n8n, Claude, Cursor, LLM Integration We are a perfect match if you are looking for: 1. A Healthcare SaaS product from scratch 2. An AI App Development project for healthcare 3. A React or Next.js Web Application Development project 4. A patient portal, provider portal, or admin dashboard 5. A prior authorization tool or healthcare automation system 6. A Full-Stack Development project that needs backend, frontend, and database work 7. An AI Agent Development project using LLMs, APIs, and automation I help turn healthcare ideas into working Healthcare SaaS products that are clean, secure, and actually usable. To get started, send me a message and let’s talk!

As a HIPAA Certified Medical Biller with over 7 years of experience in Revenue Cycle Management (RCM), I specialize in optimizing billing processes, minimizing claim denials, and ensuring timely, accurate reimbursements. My extensive background in Accounts Receivable (AR), eligibility verification, payment posting, and claims management ensures financial accuracy, streamlined operations, and optimal cash flow for healthcare providers. I am adept at navigating complex payer requirements, managing insurance claims from submission to appeal, and utilizing EHR/EMR systems to enhance workflow efficiency. Core Skills: • Eligibility & Benefits Verification: Accurate verification of insurance eligibility and benefits for timely claims submission. • Patient Demographics & Charge Entry: Ensuring accurate patient information and charge entry for seamless billing. • Insurance Claims Submission: Submitting clean claims to minimize denials and expedite reimbursements. • Accounts Receivable (AR) Management: Managing patient balances, reducing aging AR, and improving collections. • Denial Management & Claims Follow-up: Analyzing denials, handling insurance queries, and ensuring quick resolution. • Payment Posting: Accurate posting of insurance and patient payments for transparent financial tracking. • Patient Billing: Managing patient billing inquiries and ensuring accurate statements. • Appeals Management: Submitting well-documented appeals for denied claims and working with insurance companies for resolution. • Coding Review: Expertise in ICD-10, CPT, and HCPCS coding to ensure accuracy in claims. EHR/EMR Systems Expertise: • Epic • Kareo/Tebra • AdvancedMD • Maximus • Care Cloud • NextGen • Office Ally • eClinicalWorks • Athenahealth Clearinghouse Platforms Used: • Availity • Zirmed • Change Healthcare • Trizetto • Office Ally Why Choose Me? I am dedicated to delivering error-free, timely, and compliant billing solutions that ensure financial health for your practice. My goal is to help healthcare providers maximize reimbursements, reduce operational inefficiencies, and improve cash flow while staying fully compliant with healthcare regulations. Whether you're a small clinic or a large healthcare organization, I can help optimize your Revenue Cycle, reduce administrative burden, and drive financial success. Let’s connect and discuss how I can help you streamline your billing processes and achieve consistent, reliable revenue cycle management.

✅TOP RATED Virtual Assistant | Medical Virtual Assistant ✅ Virtual assistance has always been my passion and if managing administrative or medical tasks isn’t your thing, I’m here to help! I guarantee you will be satisfied with my work. With a strong background in medicine, I bring knowledge of medical terminology and healthcare processes to every task, making me especially suited for medical-related administrative support. I can help you with: ✅ Email management and professional communication ✅ Appointment scheduling and calendar organization ✅ Data entry and organization of information ✅ Research and summarizing medical or general information ✅ Document formatting and creating clear summaries ✅ Simple spreadsheets (Google Sheets / Excel) Why clients choose me: ⭐ Organized and detail-oriented ⭐ Clear and professional communication ⭐ Fast learner and reliable ⭐ Able to summarize and present information clearly ⭐ Knowledgeable in medical terminology and healthcare documentation ⭐ Confidential with sensitive information I have created sample work for administrative and medical tasks, including: Medical case summaries Patient data spreadsheets Clinic administrative emails You can view my work in my portfolio Let's talk! :)

𝙏𝙍𝘼𝙉𝙎𝙇𝘼𝙏𝙊𝙍 A Malay writer and translator specializing in clear, accurate and natural-sounding content. Able to simplify complex healthcare terms into reader-friendly language. 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙏𝘼𝙉𝙏 I also provide virtual assistant support, including copy/paste tasks, collecting links, basic research, and organizing information with accuracy and reliability. 𝕎ℍ𝔸𝕋 ℂ𝔸ℕ 𝕀 𝔻𝕆 -Translation Malay ⇄ English -Tone adjustment & rewriting -Product descriptions & copywriting -Translating & explaining medical and health related terms -Copy/paste tasks -Collecting and organizing links/information ✩I am proficient in ☑Microsoft Word ☑Canva ☑Google Docs ☑Basic Research ☑Social Media : Tiktok,Instagram,Facebook ❀Let's work together to deliver creative ideas to life!

Drowning in patient coordination, missed appointments, and administrative tasks that take time away from patient care? I can help. I help healthcare clinics, telehealth providers, wellness coaches, and growing medical practices stay organized, responsive, and patient-focused through reliable virtual administrative support. Having worked as a Medical Virtual Assistant for a dermatology clinic and being HIPAA Certified, I understand the day-to-day demands of patient scheduling, provider calendar management, insurance verification, patient communication, EHR documentation, and maintaining a smooth patient experience. Services I Provide • Patient Appointment Scheduling • Patient Coordination & Follow-Ups • Insurance Verification • Prior Authorizations • EHR/EMR Documentation & Chart Management • Provider Calendar Management • Patient Intake & Registration • Appointment Confirmations & Recalls • Inbound Patient Communication • Medical Billing Support • Telehealth Administrative Support Platforms & Tools • SimplePractice • TherapyNotes • ModMed • RingCentral • Klara • Weave • Zoom for Healthcare • Google Workspace Results Delivered • Reduced missed appointments and late cancellations by 20-25% through reminder systems and waitlist management. • Maintained patient communication response times of under 15 minutes across patient portals and email. • Processed 30+ medical records daily with 100% documentation accuracy. • Increased daily patient capacity by 15% through efficient scheduling and calendar optimization. • Helped providers reclaim 10+ hours weekly by improving administrative efficiency. With a B.Sc. in Public Health Administration and experience supporting a dermatology practice, I understand the balance between operational efficiency, compliance, and patient satisfaction. My Priority is to keep your front-office operations running smoothly so you can focus on delivering exceptional patient care. You won't need to spend much time training me because I learn quickly and can adapt to your workflow with ease Send me an invite. Let's work together to improve your patient experience and simplify your healthcare operations.

Hi, I’m a registered nurse with experience in medical records review and medical report writing. I help clients organize, analyze, and summarize medical information clearly and accurately. My background allows me to identify important clinical details, document findings professionally, and produce well-structured reports tailored to your needs. I’m reliable, detail-oriented, and committed to delivering high-quality work on time.

I am a medical graduate with two years of experience in psychiatry, with an experience of medical research, data entry, academic writing, and transcription. My background in medicine has given me a strong foundation in evidence-based research, report writing, and data management. I have experience conducting literature reviews, medical records research, and academic transcription, ensuring accuracy and clarity in medical and scientific documentation. My ability to analyze complex medical information and present it concisely makes me a reliable professional for research-based writing, data analysis, and documentation tasks. Beyond my clinical expertise, I am an active content creator with nearly 140,000 followers on TikTok and 4,000 subscribers on YouTube, where I advocate for mental health awareness, productivity, and self-growth. My experience in content creation and audience engagement allows me to craft clear, accessible, and research-backed content tailored to different audiences. I am also the founder of one of Ethiopia’s largest book clubs, with over 6,000 members, inspiring discussions on psychology, philosophy, and personal development. My ability to curate and summarize complex information makes me adept at academic writing, editing, and structured data entry. Currently, I am applying for a Cognitive and Emotional Neuroscience program in Japan, with the possibility of securing the MEXT scholarship. My long-term goal is to combine clinical practice with research, contributing to advancements in psychiatric neuroscience and mental health interventions. Services I Offer: ✔ Medical Research & Literature Reviews ✔ Data Entry & Medical Records Research ✔ Academic & Medical Transcription ✔ Report Writing & Editing ✔ Wellness, Psychological & Neuroscience Content Let me know how I can assist you in your next project!

Are you in search of a reliable, detail-oriented, and proactive professional to elevate your business? Look no further! I am a Top-Rated Virtual Assistant, QA Tester, and Lead Generation Expert with a proven track record of delivering exceptional results. With over six years of experience, I specialize in streamlining business operations, ensuring product quality, and generating high-quality leads to drive growth. My expertise lies in understanding client needs, providing tailored solutions, and executing every task to perfection. What I Offer Virtual Assistance Email Handling, Calendar & Schedule Management Administrative Support & Data Entry Internet Research & Travel Planning Document Organization & Transcription Managed medical claims processing. Processed provider written inquiries concerning pricing, authorizations, refunds, and clinical denials. Evaluating and analyzing patient medical records including medical procedures and diagnosis. Reviewing of insurance eligibility Quality Assurance (QA) Manual Testing of Websites, Apps & Platforms Identifying Bugs and Writing Detailed Reports Usability Testing to Improve User Experience Cross-Browser and Cross-Device Testing Lead Generation Targeted Lead Research Email List Building & CRM Management Data Validation & Cleaning Market Analysis to Find High-Value Prospects Let’s work together to save time, improve efficiency, and grow your business. Message me today to get started!

🩺 I am a HIPAA-certified professional with expertise in healthcare and social media management, adept at mastering new tools to complete tasks efficiently. 👍🏻 Here's How I Can Help: ▪️Maintain patient records in the EHR system with accuracy and attention to detail and ensuring compliance with HIPAA and other privacy regulations while handling sensitive patient information. ▪️ Verify patient insurance coverage and benefits before appointments or procedures. ▪️ Accurately document patient encounters in real time, including medical history, physical exam findings, and provider assessments in the Electronic Health Record (EHR). ▪️Submit and follow up on prior authorization (PA) requests for medications, ensuring all authorization forms are accurately completed and necessary clinical documentation is attached for approval. ▪️ Transcribe physician-patient interactions, ensuring complete and detailed medical notes for improved workflow efficiency. ▪️ Review past medical records to summarize key patient information, ensuring accuracy in documentation and continuity of care. ▪️Schedule and confirmed appointments, ensuring efficient use of the provider’s time. ▪️Maintain up-to-date records of appointments, billing, and insurance claims. ▪️Convert shorthand or clinician-provided notes into complete, accurate, and professional clinical documentation (e.g., intake assessments, progress notes, treatment plans, discharge summaries). ▪️Utilize EMR (Electronic Medical Record) systems and/or documentation templates to streamline the note-writing process. ▪️Maintain confidentiality of all client records and sensitive information throughout documentation handling. ▪️Review clinical records and supporting documents to extract relevant patient information for inclusion in written reports. •EHR/EMR Navigation: -Valant -AdvancedMD -Simple Practice -Tebra/Kareo -Dr.Chrono -Practice Fusion -ICANotes -Noteable I am familiar with and have extensive experience using the following office applications: ▸Google Workspace: Gmail, Docs, Calendar, Slides, Drive, Forms ▸Microsoft Office Suite: Word, PowerPoint, Excel, Teams, Outlook (Inbox and Calendar) ▸Communication Tools: Slack, WhatsApp, Skype, Discord, Telegram ▸Project Management Platforms: Trello, Asana, Monday.com, Notion, Click-up ▸Email Marketing: Mailchimp ▸Scheduling Tools: Calendly, Google Calendar, Microsoft Teams Calendar 🌠No need to wait any longer to offload your administrative burdens -𝒓𝒆𝒂𝒄𝒉 𝒐𝒖𝒕 𝒏𝒐𝒘! 😊Send me an Upwork message I can't wait to work with you soon, 𝓥𝓮𝓷𝓲𝓬𝓮