A virtual assistant who combines technical proficiency with strong judgment and problem-solving across 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀, 𝗥𝗲𝗮𝗹 𝗘𝘀𝘁𝗮𝘁𝗲 𝗧𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻𝘀, and 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, focused on organizing systems and keeping operations running efficiently. With 3+ years coordinating transactions for brokers and Keller Williams agents across Missouri, New York, Georgia, and Washington, I manage the full deal pipeline from contract to close keeping timelines, compliance, and communication tight so agents can stay focused on selling. I've supported teams of up to 12 brokers, handling contracts, disclosures, and state-specific compliance using Dotloop, TransactionDesk, Authentisign, and DocuSign. Beyond transactions, I help build the systems that keep growing teams organized SOPs, filing conventions, CRM databases, and administrative workflows that actually hold up under pressure. WHAT I CAN HELP YOU WITH ● Administrative & Operations Support ● Tourism, Hospitality & Travel Support ● Marketing & Administrative Support ● Real Estate Transaction Coordination ● Graphic Design & Marketing Support ● Legal & Documentation Support WHERE I ADD THE MOST VALUE ● Transaction coordination from listing to closing ● Multi-state contract & compliance management (MO, NY, GA, WA) ● MLS management ( RMLS, NWMLS, GAMLS, HEARTLAND MLS, etc.) ● CMA & ARV research support ● Administrative systems, SOPs & digital filing ● CRM & database management (Airtable, Keap, Google Workspace) ● Document workflows - preparation, review, labeling, storage Also experienced in Graphic Design and Marketing Materials, having worked with tourism and marketing teams locally and internationally, handling branding, content creation, and client-facing materials. Operating as a BIR-registered business in the Philippines, I bring professional standards, not just task completion. I work aligned with your time zone and communicate clearly every step of the way. 1. Send me a message on Upwork 2. Click the green "Schedule Meeting" button 3. Select a 30-minute slot, and I'll confirm shortly 📩 Let's talk about your pipeline. I'm ready to plug in and get to work.

Executive & Operations Assistant for Founders, CEOs, Sales Team & Growing Teams | Calendar, Inbox, CRM & Operations Support As a proactive, reliable, and detail-driven Executive Virtual and Personal Assistant, I help founders, CEOs, and sales teams stay organized by managing calendars, inboxes, CRM, sales coordination, operations, and team coordination so they can focus on growth instead of admin chaos. My background spans executive support, administrative support, and sales coordination for founders, which means I move comfortably between structured corporate process and fast-paced startup environments. From calendar and inbox management to CRM upkeep, sales follow-up, project coordination, client communication and SOP creation, I build reliable systems that save time, reduce overwhelm, and keep day-to-day operations running smoothly, with or without me in the room. Clients often describe me as their “go-to Executive Assistant” or “virtual right hand” because I’m proactive, detail-oriented, dependable, and easy to work with. RESULTS I'VE DELIVERED: ✔️ Brought structure to scattered project and task coordination within days of starting ✔️ Managed customer support and client communication with consistency and care ✔️ Automated repetitive workflows to cut down manual admin work ✔️ Built operational systems that run smoothly with or without the CEO in the room ✔️ Freed up founders' time to focus on growth instead of day-to-day admin ✔️ Achieved Inbox Zero on inboxes with 100,000+ unread emails within 72 hours ✔️ Created SOPs that onboarded new team members faster and permanently reduced operational back-and-forth ✔️ Improved calendar efficiency by 45%, virtually eliminating scheduling conflicts and last-minute scrambles WHAT CLIENTS SAY: ⭐⭐⭐⭐⭐ "Victoria is brilliant! Explicitly smart, organized, understands requests and instructions — an absolute find! Her work with me has been flawless. She exceeded expectations with this project. I could see her being an incredible asset to a CEO, business owner, anyone wanting expert support." ⭐⭐⭐⭐⭐ "Victoria completed the work efficiently and was friendly and easy to work with." ⭐⭐⭐⭐⭐ "Great to work with, fully engaged and always available. Delighted. Her effort was beyond the contract's worth." ⭐⭐⭐⭐⭐ "Working with Victoria has been a turning point for my business. She jumped in and immediately brought order to our projects, coordinating tasks, automating workflows, managing meetings, and handling customer support with ease. Her proactive support gave me space to focus on growth instead of admin." ⭐⭐⭐⭐⭐ "Hiring Victoria was a game-changer. She took over project coordination, automated clunky workflows, and brought structure to our weekly operations. She handled customer support with empathy and precision, and I stopped worrying about missed meetings or overdue admin. If you're a busy founder drowning in the day-to-day, hire her. You'll wish you did it sooner." HOW I CAN SUPPORT YOU: ✅ Calendar Management & Scheduling Expert in managing schedules using Google Calendar, Outlook, and Calendly, ensuring seamless appointments, meeting coordination, and time optimization. ✅ Email & Communication Management Handling Gmail/Outlook inboxes, drafting replies in your voice, tracking follow-ups, and keeping your inbox actionable. ✅ Sales Coordination & CRM Management Updating and maintaining CRM systems (HubSpot, Salesforce), tracking pipelines, coordinating with sales reps and clients, and refining outbound/follow-up communication for tone and accuracy. ✅ Meeting Support I prepare clear, actionable meeting agendas and take comprehensive minutes to keep teams aligned and informed. ✅ Project & Team Coordination Keeping projects on track and teams aligned using Asana, Trello, ClickUp, and Monday. ✅ Customer Support Handling client-facing communication with care, consistency, and professionalism. ✅ Operations & CPG Administrative Support Vendor and distributor coordination, order/inventory documentation, data entry, and reporting. ✅ SOP & Workflow Creation Building documented processes and workflow automation so your business runs smoothly without bottlenecks. ✅ File & Document Management Organized file-sharing and document prep using Google Drive, OneDrive, and Microsoft Office/Google Workspace. I’m proficient in the use of applications like: Microsoft Office, Google Workspace, Canva, Asana, Trello, Monday, ClickUp, Notion, Calendly, DocuSign, Salesforce, Chat GPT, and various AI tools. I'm quick at picking up new applications and am always open to learning. At the core of how I work: clear communication, reliability, and genuine investment in your business running smoothly. I aim to be the kind of assistant you can hand things to once and trust completely. If you're a founder, CEO, or sales team that needs someone to bring order to your operations, sales communication, or admin, let's talk. Click "Invite to Job" or send me a message. I respond quickly.

*** Top rated Plus virtual assistant for 9 years running with an extensive background as Virtual Assistant, Telemarketer, Cold caller, Real Estate caller, and Social Media Handler. *** Have worked as a clerk in a government agency here in the Philippines with proper training in Procurement, Administrative tasks, Logistics, and Quality Control. *** Have worked at the Call Center Industry since 2010 as Customer Service Representative, Level II Technical Support, Payroll, Logistics and Operations Manager. Message me and let's get your campaign running! Cons

Virtual Assistant | Customer Support | Project and CRM Management Hello! I’m Yusra Muhammad Hayat, a results driven Virtual Assistant and Operations Support Specialist with 5+ years of professional experience supporting CEOs, agencies, and service based businesses worldwide. I specialize in executive assistance, CRM management using GoHighLevel, operations coordination, and client communication, helping businesses stay organized, efficient, and scalable. I have worked closely with founders and teams across marketing agencies, cleaning businesses, media agencies, and sales organizations, handling both strategic support and daily execution. What I Do Best • Executive and Administrative Support Calendar management, inbox handling, meeting notes, follow ups, and internal coordination • GoHighLevel CRM Management Updating pipelines, opportunity cards, call notes, follow up dates, client support, and reporting • Operations and Team Coordination Scheduling teams, managing bookings, collecting reports, and ensuring smooth daily workflows • Sales and Lead Support Cold calling, lead generation, customer support, and sales follow ups • Marketing and Communication Support Email campaigns, drip marketing, social media posting, commenting, and client outreach Professional Experience Highlights • Executive VA for Juanpa Global Managed CEO calendar, personal inbox, social media activity, and support emails • VA for HIGH KEY Handled full GoHighLevel CRM management, sales call tracking, opportunity updates, meeting synopses, and client support • VA for MP Star Professionals Managed operations for a cleaning business including scheduling, bookings, and reports • VA for D Wood Media Agency Handled client outreach, email communication, and appointment booking • VA for Soldiers M8 Performed cold calling and customer support Skills and Tools • GoHighLevel CRM • MS Office including Excel, Word, PowerPoint, and Outlook • Email Management and Drip Campaigns • Appointment Scheduling and Calendar Management • Customer Support and Client Communication • Cold Calling and Lead Generation • Bookkeeping, Expense Tracking, and Records • Web Research and Reporting • Basic Graphic Design and Video Editing I am highly fluent in spoken and written English with an American accent and known for being organized, reliable, and proactive. I maintain a professional home office with a dedicated high speed internet connection and can work across different time zones, including full time and extended hours of 60+ hours per week if required. If you are looking for a Virtual Assistant who takes ownership, understands systems, and genuinely supports your business growth, I would love to be part of your team. Let’s build something great together. Yusra Muhammad Hayat

• Experienced Sales and Customer Care Service Representative with 12 years of professional expertise. Committed to enhancing the evolving customer lifecycle and elevating customer satisfaction to drive retention and expand customer account base. Proven success in exceeding quotas and pursuing business account opportunities

Hello! I’m your reliable virtual assistant, always here to make life a little easier. Whether you need help organizing your day, answering questions, or just want to chat, I’ve got you covered. Think of me as your digital sidekick, ready to tackle tasks and bring a little extra smoothness to your routine. Let’s get started!

Hi, I am Maryam. I am a top-rated executive and personal virtual assistant with 5+ years of expertise in helping business owners, CEOs, founders, leadership teams by saving significant number of hours weekly by managing Day-to-Day Operations, Scheduling, Data Entry, Administrative tasks, CRM management and Project Management. Here's how I bring value to you: 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: ClickUp, Notion, Trello, Jira, Monday, Asana. 𝗖𝗥𝗠𝘀: HubSpot, Basecamp, Salesforce, PipeDrive, NoCRM, Zoho 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗶𝗻𝗴: Hootsuite, Meta Business Suite, Buffer, Calendly, Google Calendar. 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Instagram, X, Facebook, LinkedIn 𝗗𝗲𝘀𝗶𝗴𝗻: Canva, Adobe Illustrator, CapCut, Lightroom 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Slack, Teams, Email management, Phone communication Cloud-Based Drive: Google Workspace, SharePoint and Dropbox My clientele industries involve: -𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 -𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗖𝗹𝗶𝗲𝗻𝘁 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 -𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 -𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆, 𝗥𝗲𝗻𝘁𝗮𝗹𝘀 𝗮𝗻𝗱 𝗥𝗲𝗮𝗹 𝗘𝘀𝘁𝗮𝘁𝗲 -𝗛𝘂𝗺𝗮𝗻 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗶𝗻𝗴 and open to thrive in any. Availability: Available for hourly, weekly/monthly retainer, or Ad hoc support. Send me a message or invite me to your job. In a short 15-minute strategy session, I’ll pinpoint the three biggest time-drains in your operations and outline actionable ways to fix them. I’ll handle the details so you can focus on the work that actually grows your business.

Executive Assistant | Virtual Assistant | Operations Manager - Are you a founder with disorganized operations, overwhelming inbox, and systems that don’t scale? Does your business need reliable support, someone who keeps operations moving, without hand-holding? That's exactly what I bring as an Executive Assistant, Virtual Assistant, and Operations Manager. I’m a Top Rated Executive Assistant, Virtual Assistant & Operations Manager with 8+ years of hands-on experience supporting startups, founders, CEOs, attorneys, and growing teams across tech, legal, SaaS, consulting, and creative industries. I don’t just “assist.” I run your admin, operations, and client workflows like a business partner. My role is simple: I turn chaos into clean, scalable systems so you can focus on revenue, leadership, and growth. WHAT I WILL HELP YOU ACHIEVE Executive, Admin & CEO Support •A fully optimized calendar that protects your time •Inbox at zero with fast, professional client communication •Meeting coordination, minutes & follow-up •Travel planning & executive logistics •Personal assistant tasks •Board prep & document organization •Founder & CEO support for high-volume schedules Operations & Project Management •Documented SOPs & workflows so nothing depends on memory •Project Management. Faster project delivery with no bottlenecks (Notion, Asana, ClickUp, Trello, Monday) •Clean, organized CRM & operations dashboards for team productivity •Knowledge base creation •AI-powered workflow automation •Cross-team coordination •Business operations assistance •Systems that work even when you are offline Customer, Client & CRM Support •Streamlined client onboarding & client success workflows •CRM management (HubSpot, Salesforce, Zoho) •Live chat, support desk, phone communication & email support •Ticketing systems & relationship management •Ensuring 100% client satisfaction Legal Administrative Support •Case management & file organization •Legal correspondence •Drafting, e-filing, records updates & documentation •Meeting notes & Documentation •Confidential information handling Content & Brand Support •Content creation •Canva designs •Scheduling & analytics •Ensuring consistent brand visibility and client engagement RESULTS I DELIVERED FOR CLIENTS ✅ Reduced email response time by 70% with structured workflows for a SaaS and technology company ✅ Reduced executive's email volume by 80% through automation and AI-driven workflows. ✅ Supported 3 U.S. law firms in managing 200+ client inquiries weekly with zero missed deadlines. ✅ Saved founders an average of 10+ hours weekly through streamlined project systems. ✅ Elevated client retention rates by 100% through structured onboarding and CRM optimization. ✅ Improved cross-team collaboration through integrated dashboards in Notion & ClickUp. ✅ Supported founders, startups, and attorneys by managing 300+ appointments monthly with zero errors. TOOLS & PLATFORMS I WORK WITH Notion, ClickUp, Airtable, Asana, Monday, Trello, HubSpot, Zoho, Salesforce, Slack, Freshdesk, Zendesk, Intercom, Google Workspace, Microsoft 365, MyCase, Clio, GoHighLevel, Canva, Adobe Acrobat, Calendly, Zoom, PDFSam, AI Automation Tools (Chatgpt, Gemini, Claude) These tools help me connect strategy with execution, ensuring your business doesn’t just plan growth, it achieves it. WHY CLIENTS CHOOSE TO PARTNER WITH ME •Proven track record: 100% Job Success, Top Rated Upwork status, over US $70,000 earned on the platform, and trusted by long-term clients. •Rapid comprehension of needs: I step in, ask the right questions, and deliver solutions that save you time and stress. •Versatility across legal, corporate, tech, SaaS and startup environments, so I adapt to your unique workflow and toolset. •Transparent communication and seamless tool integration, whether you’re using HubSpot, Clio, Asana or Google Workspace. •You’ll feel the difference: your inbox stays clear, your calendar stays managed, your clients feel supported, and your growth engine hums. WHAT CLIENTS SAY “Joy is the kind of strategic partner every founder needs, proactive, organized, and solutions-based — Texas State Paralegals “She’s a systems thinker who integrates automation into everything she does. A total game changer.” — Punga Trading As your Executive Assistant, Virtual Assistant and Operations Manager, I focus on your success, transform your vision to execution, turn ideas into profitable, measurable and scalable outcomes, and take full charge of your business. If you're ready to work with a professional who can streamline operations, optimize workflows, and support your growth - let’s talk. Send me a direct message, click the "𝐇𝐢𝐫𝐞 𝐌𝐞 𝐍𝐨𝐰” button or simply “𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛” to get started.

Skilled with 10+ years of administrative experience supporting management & teams. I'm well-rounded, efficient, and can handle: -Project Management -General Administrative Tasks (coordinating calendars, scheduling emails, or customer service emails) -Escalations -Account Management -Travel Planning -Research -HR-related tasks & more Tools Used: Claude, ChatGPT, Jasper, Gemini AI (other AIs), ClickUp, Monday CRM, Copper, Jira/Confluence, Asana, Trello, Hootsuite, PandaDoc, Shopify, Vend, Sprout, Wordpress, Wix, Basecamp, FollowUp Boss, Podio, Mailchimp, ActiveCampaign, Xero, Kajabi, Thinkific, Canva, Filmora, AdobePremier, Teachable, Google apps, Microsoft office apps and more. I have completed thousands of varied tasks and I have an immense skill set. I provide exemplary work with quick turnaround times. I am negotiable on price & always up for a challenge. I am eager to help and look forward to serving you!

Hi there! 👋 I’m a bilingual Virtual Assistant with 5+ years of experience helping businesses stay organized, efficient, and focused on what matters most. I specialize in admin support, customer service, billing, scheduling, and CRM management, with a proactive approach and a commitment to excellence. ✅ What I can do for you: 📅 Calendar & Schedule Management – keep your agenda organized and efficient 📬 Inbox & Communication Support – clear, professional, and timely replies 🤝 Customer Support (Phone, Chat & Email) – with empathy & problem-solving skills 💰 Billing & Finance Assistance – credit/loan processing, fraud case handling, invoicing 🛠️ CRM & Tools Management – Salesforce, RingCentral, QuickBooks, Notion, WooSender 📊 Data Entry & Lead Management – accurate, structured, and up-to-date 🌎 Bilingual Support (EN/ES) – bridging communication with international clients With a background working in financial institutions and consulting firms, I know how important accuracy, confidentiality, and customer satisfaction are. I adapt quickly to new systems and workflows, always ensuring top-quality results. My main goal is to build long-term partnerships with clients based on trust and clear communication. If you're looking for the right person, look no further!