AI & Data Engineering Expert | Workflow Automation & Cloud Solutions I help businesses scale faster with AI-driven workflows and robust data engineering solutions. With over 10 years of experience, I design agentic AI systems that think, decide, and act across your tools, automating customer support, payment flows, reporting, and decision-making processes. As a data engineering specialist, I build scalable pipelines, integrate enterprise systems, and deliver analytics solutions using AWS, Azure, GCP, Databricks, Airflow, Airbyte, dbt, and advanced data modeling. I bridge the gap between technical complexity and business impact to ensure your data works for you. I also create workflow automations and integrations with tools like n8n, CrewAI, Zapier, Make, Twilio, Jotform, Google Sheets, CRMs, and APIs, eliminating repetitive tasks and boosting operational efficiency. My AI solutions leverage LLMs (GPT, Claude, etc.) to automate replies, intelligent routing, and decision-making workflows, making your operations smarter and faster. I deliver projects quickly (24–48 hours), provide clear documentation, and record walkthroughs for immediate adoption. Here are the five case studies of Agentic AI & Data Engineering Solutions I have implemented for clients: 1. AI-Powered Anomaly Detection for ETL Pipelines Developed an AWS Lambda function that integrates with Amazon Bedrock (Anthropic Claude) to enhance data quality checks. Key Highlights: * Extracts ETL log tables from Amazon Redshift * Utilizes a Large Language Model to analyze daily data loads * Detects anomalies in record counts and aggregate metric values 2. Agentic RAG Solution for Enterprise Knowledge Management Configured a Retrieval-Augmented Generation (RAG) solution using Amazon Q Business, integrating Confluence, Jira, S3, and SharePoint. Key Highlights: * Federated login implemented via Okta identity * Unified access to internal documentation and data for AI-powered responses * Enables automated knowledge retrieval and decision-making workflows 3. AI-Powered Document Verification System for Fintech Built a serverless, AI-powered document verification system that automates fraud detection at the point of upload. Key Highlights: * Flags duplicate or suspicious loan documents * Detects missing or incorrect supporting certificates * Event-driven pipeline triggers instantly on uploads to Amazon S3 using AWS Lambda, Amazon Textract, and Terraform 4. Scalable, Resilient Data Platform on AWS for Fintech Designed and delivered a fully containerized, event-driven AWS-native data platform to unify multiple data sources. Key Highlights: * Export process: Python extractors in Docker containers via AWS Fargate, data landed in S3, logs in Redshift * Import process: Containerized Python jobs moved validated data to Redshift staging and Lake layers * Data quality: Automated checks using Great Expectations * Transformations: Modular dbt transformations with CI/CD * Infrastructure and orchestration: Terraform, Apache Airflow, monitoring via Slack and Outlook 5. Data Platform Modernization on Azure Modernized data platforms and analytics workflows using Azure Data Services and Databricks. Key Highlights: * Migrated datasets from Google BigQuery to Databricks * Built ADF pipelines for SAP, Oracle, and flat files * Developed Spark code for batch and streaming data from Azure EventHub * Supported CI/CD setup for ADF and Databricks * Conducted data reconciliation between old BigQuery and new Databricks datasets * Developed POCs for Microsoft Fabric and assessed performance and scalability Clients worldwide rely on my solutions to save time, scale efficiently, and focus on high-value work. If you want a proven expert in AI, automation, and data engineering to create actionable, high-impact solutions for your business, I am ready to help.

Most healthcare app developers can build a form. Very few can build a HIPAA-compliant, AI-powered mental health platform that handles patient intake via voice, runs therapy session tracking, monitors mood in real time, and escalates crisis alerts — all from a single codebase deployed on Azure. I've done exactly that. Working with a US-based surgeon, I architected and delivered a full-stack mental health platform from the ground up — voice AI intake via Twilio IVR, AI chatbot with mood tracking, therapy session management, medical scribe (voice-to-text), patient alerts and suggestions, and a full mobile and web experience. The platform launched in the US and now serves 1,000+ patients with 4,000+ registrations. That's what I build — not prototypes, not MVPs held together with shortcuts. Production systems that handle real patients, real clinical data, and real compliance requirements. WHAT I BUILD FOR HEALTHCARE → Mental Health Platforms — End-to-end therapy apps: patient intake, mood tracking, session management, crisis alerts, and AI-driven suggestions → Voice AI & IVR — Twilio IVR, voice-to-text, AI voice intake, and real-time transcription using Azure Speech and medical scribe workflows → AI Chatbots for Clinical Use — HIPAA-compliant chatbots for patient intake, symptom collection, mood check-ins, and escalation triggers → Telehealth & Therapy Session Tools — Video consultations, session notes, treatment tracking, and provider dashboards → HIPAA-Compliant Azure SaaS — Secure, auditable healthcare platforms built on Azure App Services, SQL Database, Key Vault, and RBAC → EHR Integration — Epic and AthenaHealth API integrations, HL7/FHIR data pipelines, and patient record sync → Mobile & Web — React Native mobile apps + Next.js/Blazor web platforms — one codebase, consistent clinical experience PROVEN RESULTS (not estimates) → Mental Health Platform (US) — 1,000+ patients served, 4,000+ registrations, voice AI intake, mood tracking, AI chatbot, crisis alerts, medical scribe — live in production → Clinic Management SaaS — 3,000+ patient check-ins/month across 20+ clinic locations — real-time digital queue, SMS alerts, multi-site ops — 3-year engagement, $76K+ → Medical Document Intelligence — Azure AI Search for clinical records; document retrieval from hours to minutes → RAG Clinical Data Pipeline — Automated clinical reporting replacing multi-day manual process with same-day automated output WHY HEALTHCARE CLIENTS STAY FOR YEARS Healthcare apps fail for one of three reasons: they're not built to clinical workflow, they're not HIPAA-compliant by architecture, or they fall apart when the patient volume scales. I design for all three from day one. HIPAA compliance isn't a checkbox I add at the end — it's in the data model, the API design, the Azure configuration, and the audit logging. Clinical workflows aren't assumed — they're mapped before a single line of code is written. I hold 5 Microsoft Azure certifications (AZ-900, AZ-204, AZ-104, AZ-305, AZ-400). I've integrated with Epic and AthenaHealth. I've built voice AI intake with Twilio. I've shipped mobile and web healthcare apps to real US patients. My clients don't come back because I'm available. They come back because what I built is still running — and still growing. MY HEALTHCARE STACK Backend: ASP.NET Core · C# · .NET 8 · Blazor · Node.js · Entity Framework Azure: App Services · Functions · Azure Speech · Cognitive Services · OpenAI · AI Search · Blob · Key Vault · SQL Database Voice AI: Twilio IVR · Voice-to-Text · Medical Scribe · Real-Time Transcription AI / Chatbot: Azure OpenAI · LangChain · RAG Pipelines · NLP · Mood Analytics Mobile & Web: React Native · Next.js · Blazor · Tailwind CSS EHR / Interoperability: Epic API · AthenaHealth API · HL7 · FHIR Compliance: HIPAA-compliant architecture · Azure RBAC · Audit logging · Secure API gateways DevOps: Azure DevOps · GitHub Actions · Docker · CI/CD Pipelines MY PROCESS → Step 1: Map the clinical workflow — patient journey, provider needs, compliance requirements → Step 2: Design HIPAA-compliant Azure architecture — security, audit, and data model built in from the start → Step 3: Build mobile and web in parallel — consistent experience across all patient touchpoints → Step 4: Integrate AI features — voice intake, chatbot, mood tracking, medical scribe — incrementally and testably → Step 5: Connect to EHR systems (Epic, AthenaHealth, FHIR) where required → Step 6: Deploy with CI/CD, monitoring, and full documentation — then stay available as the platform grows IS THIS YOU? → You're building a mental health or clinical app and need a developer who understands both the tech and the clinical workflow → You need HIPAA compliance built in — not bolted on after launch → You want voice AI, chatbot, or medical scribe features and need someone who has shipped these in production → You need mobile and web — and don't want two separate teams

⭐️ Top Rated Plus - Top 1% of talent on Upwork 🕒 8000+ hours on Upwork ✅ 10+ years of experience ✅ 50+ enterprise projects delivered ✅ Excelling in delivering Fortune 500-scale projects. Azure & .NET Platform Architect for Production-Grade Systems I help SaaS companies and enterprise teams design, modernise, and stabilise Azure environments that scale securely. With 10+ years of experience and 8,000+ Upwork hours, I specialise in cloud architecture, DevOps automation, and high-availability .NET platforms. I specialise in: • Designing Azure cloud architectures for SaaS platforms • Building CI/CD pipelines (Azure DevOps & GitHub Actions) • Containerised .NET applications using Docker & AKS • Infrastructure as Code using Terraform • Production troubleshooting & performance optimisation • Secure multi-environment deployments (Dev / UAT / Prod) ⸻ Proven Results: • Reduced Azure infrastructure costs by up to 40% • Improved deployment reliability across Dev / UAT / Prod • Designed secure multi-tenant SaaS architectures on Azure • Stabilised production systems handling high-traffic workloads I don’t just build applications — I design platforms that scale. ⸻ What I Can Help You With ✔ .NET Core / ASP.NET Core Web APIs ✔ Microservices architecture on Azure ✔ Azure App Services / Azure Functions / Container Apps ✔ Azure Kubernetes Service (AKS) ✔ Azure SQL / Cosmos DB ✔ Azure networking (VNets, NSGs, Private Endpoints) ✔ DevOps automation & release engineering ✔ Cost optimisation & cloud ⸻ Typical Clients Hire Me To: • Fix broken Azure environments • Design production-ready cloud architecture • Implement CI/CD best practices • Migrate legacy .NET apps to Azure • Improve deployment reliability • Reduce cloud spend If you are building a serious SaaS product or need an Azure expert to stabilise production — let’s talk

⭐️⭐️⭐️⭐️⭐️ Struggling with a Salesforce org that doesn't scale? I've spent 15 years fixing exactly that ; across Sales, Service, Marketing Cloud and APEX for 107+ clients and $2M+ in delivered work. ✅ Proven Track Record: 15 years · 72,000+ billed hours · 107 completed contracts ✅ Strategic Problem Solver: Adept at combining Agile methodology with precise documentation to deliver tailored solutions that align perfectly with clients' needs. ✅ Comprehensive Mastery: Certified across Sales, Service & Marketing Cloud deployed for Nonprofits, Retail, Manufacturing and more ✅ Cutting-Edge Tech: Expert in Lightning Web Components Development, keeping projects at the forefront of innovation and efficiency. ✅ End-to-End Solutions: From complex automation and APEX development to seamless integrations, providing a complete suite of services that streamline clients' Salesforce journey. ✅ Core services: Salesforce implementation · APEX development · Lightning Web Components · Marketing Cloud automation · Sales Cloud & Service Cloud · CPQ · REST/SOAP integrations · Flow automation · Data migration · Org health audits Whether you're a startup scaling fast or an enterprise untangling a complex org, you'll get senior-level work delivered on time. Send me a message describing your Salesforce challenge I typically respond within 8 hours.

Hey there! I'm Sumit Mishra – Your Go-To Salesforce Expert I’m a 22x Certified Salesforce Consultant, Developer, and Solution Architect with over 13 years of experience helping organizations make the most of their Salesforce investment. I’ve worked with nonprofits, healthcare organizations, SaaS startups, and global enterprises—building smart, scalable, and secure solutions that drive real results. If you’re looking for someone who can truly understand your business needs, translate them into powerful Salesforce solutions, and work as an extension of your team—you’re in the right place. What I Do Best: Sales Cloud, Service Cloud & Salesforce CPQ: I help sales and support teams work smarter with streamlined processes, automation, and custom workflows. I’ve also implemented CPQ for dynamic quoting and approval cycles. NPSP (Nonprofit Success Pack): From donor management and grant tracking to volunteer portals and reports—I’ve set up full nonprofit CRM systems that drive impact and efficiency. Health Cloud: I’ve built HIPAA-compliant care plans, patient updates, and clinical workflows using Health Cloud, often paired with custom automation and Lightning Components. Marketing Cloud: I’ve created dynamic emails using AMPscript, built customer journeys in Journey Builder, managed Data Extensions, and automated campaigns that actually convert. Commerce Cloud & Experience Cloud: I’ve worked on B2B/B2C commerce portals, partner communities, and public-facing sites using LWC and Experience Cloud, tailored to unique business needs. Salesforce Setup, Customization & Integration: I build everything from the ground up—custom objects, Flows, Apex, LWC. Integrated Salesforce with platforms like QuickBooks, Stripe, Zoom, Outlook, and Gmail using REST APIs, Webhooks, and middleware like Zapier, Workato, and Dell Boomi. Reports, Dashboards & Analytics: I love turning messy data into clear insights. I’ve built advanced dashboards and reports for everything from forecast vs. actuals to donor segmentation and patient health outcomes. DevOps, Agile & Project Management: I use tools like Git, Copado, Gearset, Jenkins, and Salesforce DX for reliable deployments. I work in Agile sprints using tools like Jira, Asana, and ClickUp—always focused on getting things done right and on time. A Few Projects I’m Proud Of: LWC-powered Volunteer Portal for a nonprofit Automated donor lifecycle journeys with NPSP & Flow Patient alerts & care plans in Health Cloud Stripe + Zoom event automation from Salesforce Multilingual Conga quote generator for B2B sales Why Clients Love Working With Me: ✅ 13+ years of Salesforce experience ✅ 22 Salesforce certifications across Admin, Dev, Architect, and Marketing ✅ Strong communication and full ownership of projects ✅ Experience across multiple industries and use cases ✅ US time zone overlap for seamless collaboration Let’s Talk: If you need a Salesforce expert who brings both technical skills and business insight—I’d love to hear more about your project. Let’s connect and make something awesome together.

I'm a DevOps Engineer and Cloud Architect helping startups and growing businesses build scalable, secure, and automated cloud infrastructure on AWS. In the past 6+ years, I have helped many businesses simplify their infrastructure through the use of AWS, Kubernetes, Terraform, Docker, and CI/CD. • The main challenges I solve for most businesses include: Unreliable deployments Infrastructure management AWS Cost Reduction Kubernetes Setup and Management Cloud monitoring and observability problems Slow development processes These are some of the challenges that require the expertise of a Cloud & DevOps engineer. Main Cloud & DevOps Stack • AWS Cloud AWS Cloud Architecture Design EC2, VPC, IAM, S3, RDS AWS CloudWatch Monitoring AWS Security and Compliance AWS Cost Optimization AWS Disaster Recovery • Kubernetes & Containerization Amazon EKS Deployments Kubernetes Operations Cluster Upgrades & Maintenance Docker Containers Autoscaling & High Availability Workload Management in Production • Terraform & Infrastructure as Code Infrastructure as Code (IaC) Multi-Environments Deployment Reusable Terraform Modules AWS Infrastructure Orchestration Standardized Environments • CI/CD Automation GitHub Actions GitLab CI/CD Jenkins Pipelines Deployment Automation Release Automation ZDT Deployments • Monitoring & Reliability Prometheus Grafana CloudWatch Log Aggregation Alerting Performance Optimization • Typical Projects AWS Infrastructure Provisioning & Migration Kubernetes (EKS) Cluster Deployment Terraform Infrastructure Orchestration CI/CD Pipeline Deployment DevOps Auditing & Infrastructure Review Cloud Security Hardening Cost Optimization & Infrastructure Tuning Monitoring & Incident Response Setup • Reasons Why Clients Choose Me Solutions built with production in mind Effective communication Scalable, well-organized infrastructure Security-oriented architecture Reliable support Quick responses From full AWS infrastructure to Kubernetes cluster deployment, from Terraform automation to CI/CD implementation, I will help you create scalable and secure infrastructure.

Claude Code & Claude Cowork Architect — production AI agents, custom skills, and agentic systems for serious operators. I build production-grade AI systems on Claude Code and Claude Cowork — multi-agent applications, custom Claude skills, and MCP-integrated workflows that operate on live data, not demos. Becoming a member of the Anthropic Claude Partner Network. 790+ completed Upwork projects, 3,200+ hours, 4.9 across 485 reviews. Ex-Barclays Bloomberg AVP. Most "AI freelancers" wire up a chatbot. I architect agentic systems the way an engineering team would: structured project context, specialized subagents, reusable skills, error handling, and live system integration over the Model Context Protocol (MCP) — the kind of systems that survive audits, scale past 10x volume, and keep working when your team turns over. WHAT I BUILD WITH CLAUDE → Claude Code applications — full products architected and shipped end-to-end (React / FastAPI / Supabase), with custom subagents and skills doing the engineering. Recent: a Singapore recruitment portal with government-grade auth and live ATS, calendaring, and payment integrations. → Multi-agent systems — orchestrated agents that decompose complex work and hand off to each other. Recent: a public-sector bidding engine (Watchdog → Evaluator → Builder) using RAG to assemble 80% proposal drafts. → Custom Claude Skills — reusable, domain-specific capabilities (in the project's .claude skills folder) for document parsing, matching, compliance checks, and internal operations. → MCP integrations — Claude connected to live systems: Supabase, Airtable, Google Drive, Monday, n8n. Real read/write, not screenshots. → Claude Cowork operating systems — AI knowledge-workers that replace fragmented internal tooling for ops teams.ALSO FLUENT IN: n8n, OpenAI / Codex, VAPI & Retell (voice AI), RAG pipelines, HubSpot / GoHighLevel / Pipedrive, and Make Platinum Partner — used where they're the right tool alongside Claude. WHO I WORK WITH Founders and operators at $1M–$50M ARR companies in healthcare, fintech, and real estate who need automation that behaves like infrastructure, not duct tape: → Healthcare — intake, scheduling, HIPAA-aware agentic workflows → FinTech — KYC, compliance reporting, document processing → Real Estate — lead qualification, listing automation, broker dashboards WHY CLIENTS HIRE ME OVER A $25/HR FREELANCER I came to AI through 8 years at Barclays Investment Bank and Bloomberg, where a broken process cost millions. I architect systems with monitoring, documentation, and reliability built in — not bolted on after the first failure. I run Growwstacks, a 10-person agency in the Anthropic Claude Partner Network. You hire me, you get the agency: PM, QA, and the bandwidth for enterprise-grade scope. HOW I WORK * Discovery call (free, 30 min) — your workflow, bottlenecks, stack * Architecture proposal — written scope, not a verbal estimate * Build with weekly demos — staging from day one * Launch with documentation and video walkthrough * Ongoing support — most clients stay on retainer CREDENTIALS * Anthropic Claude Partner Network * Make Platinum Partner & Community Leader * 15 years software engineering & process architecture * Ex-Barclays Bloomberg AVP Let's talk if you have a real AI problem and a real budget. I'm not the cheapest — I'm the one you hire when the cheap one didn't work.

🚀 𝗠𝗮𝗰𝗵𝗶𝗻𝗲 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 | 𝗔𝗜 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 | 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱 | 𝗗𝗮𝘁𝗮 𝗩𝗶𝘀𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 | 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 | 𝗔𝗜 𝗦𝗮𝗮𝗦 & 𝗠𝗩𝗣 🏆 Top Rated 👨‍💻 𝘈𝘷𝘢𝘪𝘭𝘢𝘣𝘭𝘦 immediately ✅ 100% Job Success 🚀 On-time Delivery I design and develop intelligent AI-powered applications that automate business processes, improve decision-making, and enhance customer experiences. With expertise in Python, Machine Learning, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI Agents, SaaS platforms, and cloud technologies, I build scalable solutions from concept to production. 🎯 Core Skills ✔ Artificial Intelligence (AI) ✔ Machine Learning (ML) ✔ Generative AI ✔ Large Language Models (LLMs) ✔ Retrieval-Augmented Generation (RAG) ✔ AI Agent Development ✔ Multi-Agent Systems ✔ Prompt Engineering ✔ Natural Language Processing (NLP) ✔ Deep Learning ✔ Predictive Analytics ✔ Data Science ✔ SaaS Development ✔ Backend Development ✔ API Development ✔ Workflow Automation ✔ Cloud Computing ✔ MLOps ✔ Data Engineering ✔ Dashboard & Reporting My experience includes developing AI chatbots, multi-agent systems, document intelligence platforms, recommendation engines, predictive analytics solutions, workflow automation tools, and enterprise SaaS applications. I specialize in integrating OpenAI, Claude, Gemini, and open-source LLMs with modern backend architectures using FastAPI and cloud infrastructure on AWS. From data collection and model training to deployment, monitoring, and optimization, I deliver end-to-end AI solutions that help businesses reduce operational costs, increase efficiency, and unlock valuable insights from their data. ⚙️ Tech Stack ➤ AI & Machine Learning OpenAI API, Anthropic Claude API, Google Gemini API, LangGraph, LangChain, CrewAI, AutoGen, Retrieval-Augmented Generation (RAG), Vector databases, AI agent orchestration, Natural Language Processing, Prompt engineering, MCP (Model Context Protocol), GPT-4, Llama, Hugging Face, TensorFlow, PyTorch, Scikit-Learn, XGBoost ➤ RAG & Vector Databases Pinecone, Weaviate, ChromaDB, FAISS, Qdrant, Elasticsearch ➤ Backend Development Python, FastAPI, Node.js, Express.js, Django, Flask, REST APIs, GraphQL, WebSockets ➤ Frontend Development React, Next.js, Angular, Vue.js, jQuery, Tailwind CSS, RESTful APIs, Playwright, JavaScript, TypeScript, HTML, CSS ➤ Databases Development PostgreSQL, MySQL, MongoDB, Redis, Airtable, DynamoDB, Neo4j, Elasticsearch, OpenSearch ➤ Cloud & DevOps AWS, Docker, Kubernetes, Terraform, GitHub Actions, CI/CD Pipelines, Linux ➤ Data Visualization Power BI, Tableau, Looker, Kibana, Grafana, Elasticsearch, Streamlit, Plotly, Dash, R ➤ Automation & Integration OpenClaw, Zapier, Make, n8n, Apache Airflow, Pipedream, Celery ➤ CRM & Sales Automation HubSpot, Salesforce, GoHighLevel (GHL), Pipedrive, Zoho CRM, Streak CRM, Voice AI, Speech-to-text, Text-to-speech ➤ Communication Automation Twilio, SendGrid, Gmail API, Outlook API, Slack, Microsoft Teams, WhatsApp Business API ➤ Authentication & Payments OAuth, JWT, User management, Stripe, Subscription management ➤ Other Experience PHP Python Website Design Graphic Design Cloud Computing Software Architecture AI Chatbot Development AI Model Development AI Development AI Agents 🏢 𝗜𝗡𝗗𝗨𝗦𝗧𝗥𝗜𝗘𝗦 Healthcare, Finance & FinTech, E-commerce, Real Estate, Education, Legal Tech, Marketing & Sales, Logistics & Supply Chain, Human Resources, Customer Support, Manufacturing, SaaS Startups & Enterprises Keywords: Data Scientist, AI Developer, Machine Learning Engineer, Business Intelligence Developer, Power BI Expert, Dashboard Developer, Python Developer, Data Analyst, AI Agent Developer, Generative AI, ChatGPT, OpenAI, RAG, ETL, SQL, Data Engineering, SaaS Development, Analytics Consultant, KPI Dashboard, Data Visualization, Backend Engineer, Full Stack Developer, API Integration, AI Engineer, MCP Server, LLM Apps, RAG Pipeline, Vector Database, Graph Database, LangChain, LangGraph, GraphRAG, LangSmith, Neo4j, Elasticsearch, Kibana, Grafana, OpenClaw, OpenSearch, AI Bot, Agentic AI, Workflow Automation, AI Automation. I offer 𝟯𝟬 𝗺𝗶𝗻 𝗽𝗮𝗶𝗱 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝘁𝗶𝗼𝗻𝘀 for AI architecture review, build vs. buy decisions, and MVP scoping. ━━━━━━━━━━━━━━━━━━━━━━━ 💬 LET’S BUILD ━━━━━━━━━━━━━━━━━━━━━━━ 👉 Send me a message — I’ll help you design and build it the right way.

I'm a senior ERP and CRM implementation specialist with extensive years of hands-on experience delivering end-to-end implementations, deep customizations, and smart integrations across Microsoft Dynamics 365, NetSuite, and Salesforce. I don't just configure systems I build the backbone that businesses actually run on. What I Do 1. Microsoft Dynamics 365 I've implemented D365 across Finance, Sales, Customer Service, and Operations modules for mid-market and enterprise clients. I handle everything from initial discovery and requirement gathering to go-live and post-implementation support. I've migrated legacy systems into D365, built custom workflows, and integrated D365 with third-party platforms without breaking live operations. 2. NetSuite I manage and implement NetSuite environments end to end configuration, customization, SuiteFlow, SuiteScript, user role management, data integrity, and cross-module optimization across financials, inventory, CRM, and procurement. I've cleaned up messy legacy NetSuite instances and built fresh ones from the ground up for scaling businesses. 3. Salesforce & Salesforce CPQ I work deep inside Salesforce CRM architecture, Sales Cloud, Service Cloud, CPQ configuration, pricing rules, approval workflows, automation, and reporting. I translate messy real-world sales processes into clean, scalable Salesforce configurations that sales teams actually adopt and use daily. 4.System Integration I connect platforms that were never designed to talk to each other D365 to Salesforce, NetSuite to third-party logistics, Salesforce CPQ to billing systems, ERP to ecommerce, and more. I work with REST APIs, webhooks, middleware platforms like MuleSoft and Zapier, and custom integration layers built to handle real business complexity without breaking when data volumes grow. 5. AI/ML Implementation & Integration This is where I've been investing heavily in recent years. I build and integrate AI agents, machine learning pipelines, and intelligent automation layers into existing business systems. Whether it's an AI agent that handles form automation, a predictive analytics layer sitting on top of a D365 dataset, or an ML model integrated into a Salesforce workflow I've built it. I work with OpenAI, Claude (Anthropic), and custom LLM deployments to bring genuine intelligence into business operations, not just chatbot demos. 6. Claude & Anthropic AI I specialize in Claude API integration building custom AI agents, automating complex workflows, processing documents intelligently, and embedding Claude into existing CRM and ERP environments. If your business needs AI that actually does useful work inside your systems, this is something I do at a serious level. How I Work I don't disappear after kickoff. I ask the right questions upfront, flag problems before they become expensive, document everything properly, and stay hands-on through go-live. I've worked with US-based clients across SaaS, professional services, manufacturing, healthcare, and financial services and I understand that every business has its own way of operating that the system needs to fit around, not the other way around. I communicate clearly, respond fast, and treat your project like my own business is depending on it. Core Skills at a Glance → Microsoft Dynamics 365 — Finance, Sales, Operations, Customer Service, BC → NetSuite — SuiteFlow, SuiteScript, Administration, Integration → Salesforce — Sales Cloud, Service Cloud, CPQ, Automation, Reporting, CRM → System Integration — REST APIs, Webhooks, MuleSoft, Zapier, Custom Middleware → AI & ML — OpenAI, Claude API, LLM Integration, AI Agents, Intelligent Automation → Languages & Tools — Python, C#, JavaScript, SQL, Power Automate, Azure Who I Work Best With I work best with clients who have a real problem they need solved not just a vague idea that "the system needs to be better." If you know what's broken, what outcome you need, and you want someone who will take full ownership and get it done we'll work well together. If you're scaling fast and your systems are starting to crack under the pressure, let's talk before it becomes a crisis.

Delivered solutions for brands like Uber, McDonald’s and Reckitt ($42B market cap), and helped several US clients launch products used by 1M+ users. Some results I’ve helped clients achieve include: - Automated the processing of 1M+ documents per month, reducing HR costs significantly with an AI-powered SaaS platform. - Scaled an audio streaming app to 30,000+ daily listeners within its first two months. - Increased operational efficiency by 80% by building enterprise automation tools that enabled seamless coordination of 1,000+ volunteers and large scale meetings If you’re here, you probably want systems that just work... and keeps working as you scale. Maybe you've worked with freelancers before who left you with buggy code, constant delays, or tools that looked great but didn't solve the real problem. What you actually need is a partner you can trust to own the project and deliver a solution that just works, no excuses. 👉 I’m JD, an AI automation-focused full-stack developer and Neo4j Certified Professional with 8+ years of experience building user-focused systems and applications. My work has contributed to products serving over 1 million users, achieved by balancing technical quality with real business impact. Today, I specialize in helping high-growth SaaS teams launch MVPs quickly and helping businesses replace manual processes with scalable, AI-powered solutions. I specialize in delivering end-to-end high-performance, scalable digital solutions. I’ve delivered high-impact solutions such as: - AI-powered agentic workflows that cut costs and unlock new capabilities. - Data dashboards and visualizations that drive better decision-making. - Streaming platforms that handle large-scale audio and video reliably. - Seamless payment systems that improve conversion and retention. - Location-based apps that enhance user engagement. - Graph-powered insights that uncover hidden relationships and improve decision-making (Neo4j, GraphRAG). If you’re dealing with messy workflows, manual processes, or systems that don’t scale… Let’s fix that. I start every engagement with a short scoping session to map out the highest-leverage automation and system improvements for your business. Send me a message and let’s take a look.