I specialize in solar appointment setting and have a robust background in mortgage underwriting and real estate support. My experience in managing operations and generating leads is complemented by my bilingual proficiency in English and Spanish, allowing me to cater to a diverse clientele. I excel in credit analysis and risk assessment, ensuring a thorough understanding of client needs and market trends. With a passion for real estate and financial services, I aim to leverage my skills to enhance your project outcomes. If you are looking for a dedicated professional who can streamline processes and boost client engagement, I am ready to help you succeed. Let’s connect and discuss how I can contribute to your goals.

I'm Miguel Angel Dominguez Cota, a bilingual Customer Service and Sales Specialist with 6+ years of remote work experience helping businesses across the U.S. and Latin America grow through exceptional support and results-driven sales. I thrive in fast-paced, high-volume environments where clear communication and quick problem-solving make the difference between a frustrated customer and a loyal one. Whether I'm resolving a complex insurance claim, tracking a Shopify order, or qualifying leads for a sales pipeline, I bring the same focus: get it done right, get it done fast, and leave the customer better than I found them. What I do best: Bilingual Customer Support — Fluent English and Spanish phone, chat, and email support that bridges language gaps without losing tone or accuracy. E-commerce Operations — End-to-end Shopify order management: returns, refunds, tracking, and product inquiries handled with care Sales Development — Outbound and inbound lead qualification, appointment setting, and pipeline management using Aircall, GoHighLevel, and HubSpot Remote Reliability — Six years of proven self-management, meeting KPIs and quality standards from my dedicated workspace in Tijuana, Mexico Industries I've supported: E-commerce (Bombas Socks), Auto Insurance (Confie), Telecommunications (Metro by T-Mobile), Dispatch/Logistics, and SaaS Lead Generation. Tools I live in: HubSpot, Zendesk, Salesforce, Gladly, Shopify, GoHighLevel, Aircall, Zoom, and Google Workspace. I work full-time or part-time, I'm flexible across U.S. time zones, and I respond fast. If you need someone who hits the ground running, speaks your customers' language, and actually cares about the outcome — let's talk.

Profile Dedicated Appointment Setter/Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Computer Skills Account Management Property valuation Real Estate Transactions Property acquisition Data Entry Customer service-focused Administrative Leadership Staff Coordination Languages English Bilingual or Proficient (C2) Spanish; Castilian Bilingual or Proficient (C2) French Beginner (A1) Software EVERNOTE MOJO PODIO CALLTOOLS RING CENTRAL GOOGLE DRIVE SLACK CALL RAIL EXCELL LOOM Lead Manager Rep. Passionate, motivated, focused, dedicated, and loyal professional with diverse work experience across various industries. Experienced as a Lead Account Manager, Appointment Setter, and Acquisitions Manager in real estate. Also gained valuable sales experience in an office environment while running a successful business for over 5 years. Additional experience includes working as an English teacher for young children, a nutritionist, and a personal trainer. Exceptional learning abilities and highly detail-oriented.

Career profile: Bilingual Appointment Setter | Cold Calling Specialist | Lead Generation Results-oriented bilingual professional with 6+ years of experience in customer service and sales, currently excelling in cold calling and appointment setting for highperformance teams. Skilled at engaging decision-makers, overcoming objections, and consistently securing quality appointments through strategic outreach and strong rapport-building. Proven track record in high-volume outbound calling environments , both B2B and B2C, with deep understanding of lead qualification and pipeline development. Fluent in English and Spanish, with hands-on experience using CRM and sales tools such as Salesforce, Shopify, and Gorgias. Highly motivated, tech-savvy, and passionate about delivering results that drive revenue and growth.

Bilingual Customer Success Specialist | Support Lead | Data Operations Are you looking for a professional who combines high-level empathy with technical precision? I am a Native Bilingual (English & Spanish) specialist with over 9 years of experience in customer-facing roles. I focus on delivering an "upbeat" and intuitive customer experience while maintaining the high productivity standards required in remote environments. I am 100% remote-ready with a dedicated, quiet home office and a high-speed ethernet connection. How I can support your business: Customer Excellence & Success: I don't just "answer calls"—I anticipate needs. My background in high-tier hospitality and remote support allows me to provide a proactive service experience that increases client satisfaction and loyalty. Leadership & Quality Assurance: As a former Supervisor, I successfully moved my team from the lowest-ranked to #1 company-wide by focusing on call quality, clear communication, and empathetic coaching. Data Integrity & Technical Support: I have a meticulous eye for detail. I am experienced in auditing technical reports, managing CRM hygiene in Salesforce, and monitoring team KPIs through Tableau. Revenue Support & Growth: While my primary focus is service, I have a proven track record in sales and upselling. I am comfortable handling high-volume outreach (averaging 160+ calls/day) and identifying opportunities to add value to the customer’s journey. Technical Toolkit: Salesforce, Tableau, Microsoft Excel, Google Suite, Okta, and Slack. I am a "Foundations for Success" certified leader who believes that clear communication and a positive attitude are the keys to a successful remote partnership. I am ready to bring my energy and precision to your support or operations team. Let’s connect to discuss how I can help you provide world-class service to your clients!

I am a results-driven professional with a dual background in high-ticket sales and operational management. Over the past 5+ years, I have personally enrolled over $10M in consumer debt while simultaneously managing complex administrative workflows and team training. Whether you need a closer who can handle high-pressure objections in English and Spanish, or a Virtual Assistant who understands how to manage a CRM and optimize business SOPs, I bring a 'business-owner' mindset to every task. What I bring to your project: Bilingual Communication: Native-level fluency in English and Spanish. Revenue Growth: Expert in consultative selling, lead qualification, and closing. Operational Efficiency: 9+ years of experience in hospitality and financial admin, ensuring 100% data accuracy. Tech Stack: Salesforce, HubSpot, Google Workspace, Zoom, and Slack. I am disciplined, remote-ready, and focused on delivering a high ROI for my clients. Let’s discuss how I can help scale your operations.

My name is Carlos Rosas, and I hold a bachelor's degree in Medicine from Benemérita Universidad Autónoma de Puebla in Mexico. I have experience in medical practice, as well as client satisfaction and case management. Over the past few years, I have worked in various fields, gaining expertise in both administrative tasks and medical work.

I bring over 16 years of bilingual sales and customer service expertise, specializing in client retention and lead generation within high-volume call center environments. My proven ability to exceed sales quotas and effectively resolve complex customer issues has consistently driven growth for the teams I support. I excel at building quick rapport with clients and navigating CRM platforms to streamline processes. As a Debt Resolution Consultant, I focus on delivering tailored solutions, ensuring a positive experience for customers while maximizing company revenue. I am seeking remote opportunities as a Customer Service Representative or Appointment Setter, where I can utilize my strong communication skills and comprehensive experience to contribute to your team's success. Let's connect and explore how I can help enhance your customer engagement and drive results.

I am a bilingual professional with over three years of experience in customer-facing roles, specializing in interviewing, talent retention, and client communication. My work in US-based employment interviews has honed my ability to connect with candidates and clients, ensuring a smooth hiring process. I excel at managing multiple tasks in fast-paced environments, adapting seamlessly to US time zones and diverse client needs. My skills extend to virtual assistance, sales, appointment setting, candidate screening, and video editing. I bring a creative touch to my work, leveraging graphic design skills when needed. If you are looking for a reliable partner to enhance your HR functions or improve client engagement, I would love to discuss how I can contribute to your goals and elevate your project.