I am a seasoned automation and Power Platform consultant with 10+ years of experience designing and delivering low-code/no-code solutions that streamline business processes and drive operational efficiency. With deep technical expertise across Power Apps, Power Automate, and Power BI, I built end-to-end tools including ticketing systems, triggered workflows, data dashboards, and reporting interfaces. In my most recent job role, I served as a lead developer for internal automation initiatives, building tools using the full Microsoft Power Platform stack and Python-based automation scripts. I have hands-on experience launching Power Apps portals, embedding Power BI dashboards, and conducting technical assessments to ensure scalable, supportable solutions. I excel at translating client needs into functional tools and documenting solutions for long-term sustainability Key Skills: * Power Apps Development * Power BI Dashboard * Power Automate Workflow * Automation Anywhere * Python

Microsoft Certified Trainer (MCT)| Subject Matter Expert | Tier 3 Support Specialist | SALES/ Customer Success | Cloud Administrator| IT Support Specialist | Dynamics 365 CRM| SharePoint Online - OneDrive for Business | Zendesk, Salesforce | Pipedrive | Intercom | Jira | HubSpot

🏆 Why Clients Choose Me ✅ Zoho Authorized Partner ✅ Top-Rated Upwork Freelancer ✅ 14+ Years of Enterprise Experience ✅ 200+ Successful Projects Delivered ✅ 9,000+ Upwork Hours Logged ✅ 100% Client Satisfaction Focus ✅ Supporting Clients Across USA (EST/PST), UK, Europe & Australia ✅ Long-Term Support & Maintenance ✅ Available During Your Business Hours Transform Your Business with Zoho + AI + Automation I help businesses eliminate manual work, streamline operations, and build intelligent business systems using the complete Zoho Ecosystem, AI, and Custom Automation. Whether you're a startup, SMB, or enterprise, I can design scalable solutions that improve productivity, increase revenue, and reduce operational costs. From Zoho CRM customization to AI-powered workflows, I deliver solutions that are reliable, scalable, and built specifically for your business. ⭐ Core Zoho Expertise ✅ Zoho CRM Complete CRM Implementation CRM Customization Custom Modules Blueprint Design Workflow Automation Validation Rules Layout Rules Assignment Rules Email Automation Webforms Sales Pipeline Design Lead Management Opportunity Automation ✅ Zoho Creator Build powerful custom applications for ✔ Inventory Management ✔ HRMS ✔ Field Service ✔ Asset Management ✔ Warehouse Management ✔ Employee Portal ✔ Customer Portal ✔ Approval Systems ✔ Mobile Applications ✅ Deluge Scripting & Advanced Custom Functions When standard Zoho features aren't enough... I build custom business logic using Deluge to automate complex business processes. Examples include: Automated Invoice Generation Multi-Level Approval Workflows Commission Calculation Custom Pricing Logic Dynamic Reports Cross-module automation ✅ Client Scripts & Custom Widgets I develop modern client-side solutions including Client Scripts Custom Widgets Canvas Customization Interactive UI Components JavaScript Enhancements 🔗 API Integration Specialist Need Zoho connected with other platforms? I build secure API integrations using REST APIs SOAP APIs OAuth Authentication Webhooks JSON/XML Processing Popular integrations include: Shopify,WooCommerce,Amazon,Stripe,PayPal,QuickBooks,Xero,Twilio,RingCentral,WhatsApp,Gmail Outlook,Microsoft 365,Google Workspace,Dropbox,Google Drive,ShipStation,Custom APIs 🤖 AI Automation Expert Bring Artificial Intelligence into your business. I build AI-powered business solutions using ChatGPT,OpenAI,Claude,Gemini,Llama Models,MCP Integrations AI Capabilities include ✅ AI Assistants ✅ AI Customer Support ✅ AI Document Processing ✅ AI Email Generation ✅ AI Lead Qualification ✅ AI Chatbots ✅ AI Knowledge Base ✅ AI Response Generation ✅ AI Data Extraction ✅ AI Workflow Automation ⚡ Automation Platforms I automate business processes using n8n Make com Zapier Zoho Flow Webhooks APIs Scheduled Automations Automation Examples Lead Capture Automation CRM Synchronization Email Automation AI-Based Lead Scoring Invoice Automation Order Processing Marketing Automation Approval Workflows Notification Systems 📊 Data Migration & CRM Optimization Services include Data Migration Data Cleaning Duplicate Removal Data Validation CRM Optimization Performance Tuning Custom Reports Dashboards Analytics Forecasting 📈 CRM Platforms Besides Zoho, I also work with GoHighLevel (GHL) HubSpot Pipedrive Salesforce Airtable Google Sheets 📋 Zoho Applications I Work With ✔ Zoho One ✔ Zoho CRM ✔ Zoho Creator ✔ Zoho Books ✔ Zoho Inventory ✔ Zoho Projects ✔ Zoho Desk ✔ Zoho Analytics ✔ Zoho Campaigns ✔ Zoho Marketing Automation ✔ Zoho Forms ✔ Zoho Survey ✔ Zoho SalesIQ ✔ Zoho Recruit ✔ Zoho Flow ✔ Zoho Mail ✔ Zoho WorkDrive ✔ Zoho Sign ✔ Zoho People ✔ Zoho CRM Plus 🎯 Lead Generation & Sales Automation I help businesses build automated lead generation systems. Services include LinkedIn Lead Generation Apollo io Google Maps Scraping Website Lead Collection Data Enrichment AI Lead Qualification CRM Import Automated Email Personalization Sales Sequence Automation Dashboard Automation What Makes Me Different? ⭐ Business-first approach—not just coding ⭐ Clean, scalable, maintainable solutions ⭐ Excellent communication ⭐ Fast response time ⭐ Reliable post-project support ⭐ Enterprise-level architecture ⭐ Transparent development process ⭐ Long-term partnership mindset Industries Served Healthcare Construction Manufacturing Real Estate Finance Logistics Education E-commerce Retail SaaS Consulting Non-Profit Recruitment Legal Insurance Let's Build Something Amazing Together Whether you need Zoho customization, AI-powered automation, CRM implementation, API integration, or a complete digital transformation, I can help you deliver a scalable, future-ready solution. 📩 Send me a message today, and let's discuss how we can automate, optimize, and grow your business.

Need to streamline workflows? Over 4 years I’ve been designing automation solutions that eliminate repetitive tasks and improve efficiency across business operations. I can explore and optimize current automation tasks or provide new ones based on your request. As a result, my clients can stay focused on strategy and growth — while I handle the routine behind the scenes. ✅ What I can do for you: 📊 Business approvals automation — vacation requests, document reviews, task workflows, all streamlined inside your Microsoft 365 environment 📊 Automated reporting and monitoring— scheduled reports on usage, licenses, activities, security alerts 📊 Onboarding/offboarding workflows — user creation, group assignment, license provisioning, and email triggers 📊 PDF and file automation — rename, extract, sort, and upload documents from inboxes to cloud storage with logic rules 📊 Cross-platform integration— connect Microsoft apps with external services via Graph API, webhooks, or custom connectors 🧾 Examples of past projects: Designed a document approval flow in Microsoft 365 that reduced review time by 70% for a logistics firm Delivered an automated onboarding system for a consulting company — from user provisioning to email setup Built PowerShell and Graph API scripts for extracting licensing reports for compliance audits 🛠️ Tools I work with:  Microsoft Power Automate (cloud & desktop)  Azure + PowerShell + Microsoft Graph API 📩 Let’s discuss your business process on free initial consultation to review your current workflow and propose improvements.

I've spent 7+ years managing enterprise Microsoft environments and leading technical support teams at a Microsoft Delivery Partner. I've worked across Microsoft 365, Intune, Dynamics 365 Finance & Operations, Copilot, and hybrid identity setups — and I bring the kind of hands-on depth that comes from resolving real production issues daily. Here's what I can help you with: ✅ Microsoft 365 Administration — Exchange Online, SharePoint, Teams, Viva tenant setup and optimization ✅ Intune & Endpoint Management — Device enrollment, compliance policies, app deployment, and lifecycle management ✅ Identity & Access Management — Entra ID (Azure AD), Conditional Access, MFA, RBAC, SSO, and hybrid identity ✅ PowerShell & Automation — Microsoft Graph API scripting for bulk provisioning, reporting, and policy deployment ✅ Dynamics 365 F&O Support — Configuration, troubleshooting, and user training ✅ Security & Compliance — Microsoft Defender for Endpoint, DLP, retention policies, compliance configuration ✅ Copilot & Modern Workplace — Deployment guidance and training for Copilot, Viva, Designer, and Clipchamp Why clients choose to work with me: → I reduced resolution times by 25% and improved customer satisfaction by 30% in my team lead role → I hold Microsoft 365 Administrator Expert, Endpoint Administrator Associate, AZ-900, and Dynamics 365 certifications → I founded Unified Hive, delivering M365 and Azure solutions to clients across multiple countries → I don't just configure — I document, train your team, and build automation so you're not dependent on me long-term My typical projects include: Tenant setup and migration (Exchange, SharePoint, Teams) Intune deployment from scratch or optimization of existing setup Entra ID / Azure AD configuration (Conditional Access, MFA, user provisioning) PowerShell automation scripts for reporting and bulk operations Security hardening and compliance configuration Technical consulting and architecture review I'm responsive, thorough, and I communicate clearly. Let's talk about your project.

I help businesses build practical AI automation systems: AI agents, data extraction pipelines, document workflows, and LLM integrations that connect to real business tools. I work as part of the Businessware Technologies team, with a focus on AI-based data extraction, AI agents, workflow automation, and business process pipelines. Most of my work is not about isolated AI demos. It is about connecting AI models, scripts, APIs, databases, spreadsheets, CRMs, ERPs, document stores, and internal tools into workflows that save time, reduce manual work, and give teams cleaner structured data. My main specialization is AI automation for real business operations: extracting data from PDFs, invoices, forms, emails, resumes, price lists, scheduling orders, proposals, and other semi-structured documents; validating and normalizing the extracted data; building human-in-the-loop review flows; and connecting AI outputs to Excel, Google Sheets, SharePoint, internal databases, APIs, CRMs, ERPs, n8n workflows, and other business systems. I have worked on projects involving AI quotation automation for maritime supply operations, n8n-based business process automation, document processing and data management, scheduling order extraction, resume sourcing, price-change automation, AI output formatting, RAG/vector search, and computer vision / pose estimation. This gives me a practical view of where AI is useful, where it needs validation, and how to build workflows that business users can actually rely on. Typical work includes: * AI agents and LLM-based workflow automation * AI data extraction from PDFs, emails, spreadsheets, and business documents * OCR / document processing / IDP pipelines * RAG, vector search, and internal knowledge workflows * n8n automation and API integrations * Python backend scripts and data processing tools * Human-in-the-loop review dashboards and validation flows * Structured outputs in Excel, CSV, JSON, databases, PDF, PPT, or APIs * Integration with CRMs, ERPs, SharePoint, Google Drive, internal systems, and cloud services The stack depends on the task, but often includes Python, FastAPI, OpenAI, Gemini, Claude, LangChain, vector databases, OCR tools, Azure AI services, Google Document AI, AWS Textract, n8n, REST APIs, Excel automation, and cloud deployment. I value clear scope, transparent communication, and practical delivery. Before building, I try to understand the business process, the source documents, the edge cases, the users, and the expected output. This helps avoid fragile prototypes and deliver automation that fits the real workflow.

##Upwork Expert-Vetted - Top 1% of Talent## Heavy experience working NIST 800-53, NIST 800-171, SOC 2, HIPAA, FedRAMP, RMF and CMMC security controls and documentation. AWS architecture and implementation, DevSec(Ops), SDN, Windows/Linux systems administration, ESXi/VMware builds/upgrades, root-cause analysis on infrastructure including networks, enterprise endpoint product test and eval, test case builds. Throughout my 15 years I've seen and touched almost everything. Very efficient, communicative and thorough.

Are you struggling with a CRM that slows your teams down instead of helping them sell, serve, and grow? I work with organizations that feel stuck with messy data, manual processes, poor visibility, and disconnected systems. The CRM exists, but it is not driving decisions, automation, or growth. That is where I help. I specialize in Microsoft Dynamics 365 CRM, Power Platform, and AI driven automation, helping businesses turn their CRM into a scalable system that improves productivity, insight, and customer experience. With 15 plus years of hands on experience and 38,000 plus Upwork hours delivered, I have designed and implemented CRM and Power Platform solutions for over 100 organizations across finance, manufacturing, oil and gas, retail, professional services, and nonprofits. My approach goes beyond configuration. I focus on business outcomes first, then design Dynamics 365, Power Apps, Power Automate, Power BI, and AI capabilities around how your teams actually work. ✅ What I Help You Achieve • Clean, structured CRM data you can trust • Automated sales, service, and operational workflows • Real time insights through Power BI and analytics • AI assisted processes using Copilot and intelligent automation • Seamless integrations across Microsoft and third party tools Whether you need a new Dynamics 365 implementation, a rescue of an underperforming CRM, AI powered automation, or long term CRM ownership, I bring both strategy and execution. ✅ Why Clients Choose to Work With Me • Top Rated Plus on Upwork with 100 percent Job Success Score • 33,000 plus Upwork hours across 150 plus successful CRM and Power Platform projects • Microsoft Certified in Dynamics 365 and Power Platform • Strong communication and clear documentation throughout delivery • Trusted long term partner for clients in Australia, the UK, US, Europe, and Middle East Clients value that I understand both technical depth and business reality, and that I take ownership rather than just completing tasks. 🛠️Core Services and Expertise Dynamics 365 CRM • Sales, Customer Service, and custom module implementation • Custom entities, security models, business rules, and plugins • Performance optimization and system governance Power Platform • Canvas and Model Driven Power Apps • Power Automate workflows and approvals • Power BI dashboards and executive reporting AI and Automation • Copilot and AI assisted CRM processes • Intelligent routing, scoring, and data enrichment • Process optimization using AI driven insights Integrations and Data • Outlook, SharePoint, Xero, Twilio, HubSpot, and more • Data migration from legacy systems and CRMs • KingswaySoft expert for complex migrations Ongoing Support • CRM administration and enhancements • Feature rollouts and adoption support • Long term system ownership 📈 Real Results Delivered • Implemented an AI assisted lead qualification and prioritization solution using Dynamics 365 Sales and Copilot capabilities, where AI agents evaluated inbound leads, applied scoring logic, recommended next best actions, and automatically routed opportunities to sales teams. Improved response time and sales focus without adding manual steps. • Delivered a Dynamics 365 Customer Service Copilot solution with AI powered virtual agents, enabling conversational AI to handle common customer queries, auto create and classify cases, suggest relevant knowledge articles, and generate interaction summaries for agents. Reduced initial case handling effort and improved consistency. • Built a merchant onboarding platform using Dynamics 365, Power Automate, and AI agents, where intelligent automation validated submissions, flagged risk indicators, assisted reviewers with recommendations, and generated AI based onboarding summaries for compliance and audit teams. • Designed an AI enabled field inspection and reporting system using Power Apps, Dynamics 365, and Copilot style assistance, where AI agents validated inspection data, highlighted anomalies, and produced automated inspection summaries feeding management dashboards in Power BI. • Led a large scale legacy CRM to Dynamics 365 data migration, followed by AI based data quality and enrichment processes, using automated agents to detect duplicates, missing relationships, and inconsistent records, significantly improving post migration data trust. • Automated inbound lead management for a luxury retail brand using Dynamics 365, Power Automate, and AI driven engagement recommendations, where intelligent agents suggested outreach timing, follow up actions, and prioritization. Manual effort was reduced by 50 percent and CRM adoption increased. 📩 Let’s Talk If you are looking for a senior Dynamics 365 and Power Platform expert who can combine CRM, automation, and AI into a practical solution, I would be happy to help. Send me a message and let’s discuss how we can make your CRM work for your business, not against it.

Hello! I'm Abdul Haseeb, a Microsoft Certified Dynamics 365 professional specializing in CRM solutions and Power Platform development. With hands-on experience in implementing and customizing Dynamics 365 systems, I help businesses improve their operations through intelligent automation and data-driven insights. My approach focuses on understanding your unique challenges and delivering practical solutions that align with your goals. What I Offer: CRM Solutions I configure and customize Dynamics 365 CRM to match your sales and customer service workflows, ensuring your team has the tools they need to succeed. Power Platform Development From building custom Power Apps to creating automated workflows with Power Automate and designing interactive Power BI reports, I develop solutions that simplify complex processes. System Integration & Data Migration I connect Dynamics 365 with your existing tools and handle data migration from legacy systems, maintaining accuracy and minimizing disruption. Training & Support I provide clear documentation and hands-on training to help your team confidently use new systems, with ongoing support available as needed. My Certifications: Microsoft Certified: Power Platform Fundamentals FastTrack for Dynamics 365 - Success by Design Knowledge Check Technologies I Work With: Microsoft Dynamics 365, Power Apps, Power Automate, Power BI, AI Builder, JavaScript, C#, .NET, Azure, SharePoint, and Microsoft 365 Ready to discuss your project? Send me a message and let's explore how I can help improve your business processes with Microsoft technologies. I'm available to answer questions and typically respond within a few hours. Check out my portfolio to see examples of solutions I've delivered for other clients.

Enterprise cloud migrations fail for three reasons: downtime, security gaps, and cost overruns. I eliminate all three. I'm Seema — an Azure Cloud Architect with 10+ years specializing in complex on-premises to Azure migrations, enterprise endpoint modernization, and Microsoft 365 security transformation. I've successfully migrated 50+ organizations across healthcare, finance, and technology — delivering 99.9% uptime during high-risk cutovers and reducing infrastructure costs by up to 30%. What makes my approach different: I approach every migration with both an architect's eye for risk and a CFO's eye for cost. You get a delivery partner who can justify the investment to your finance team and execute it without surprises. What I deliver: 1. Azure Migration & Architecture Complex on-prem → Azure migrations with zero-downtime planning, secure landing zones aligned to enterprise standards, hybrid identity design, and measurable cost optimization from day one. 2. Endpoint Modernization (Intune & SCCM) Full transition from legacy device management to modern cloud-native control — Windows Autopilot, zero-touch provisioning, security baselines, compliance policies, and automated patch cycles reduced from weeks to hours. 3. Microsoft 365 & Zero Trust Security Azure AD / Entra ID architecture, Conditional Access policies, Zero Trust implementation, and secure M365 migrations covering Exchange, SharePoint, and OneDrive. 4. Infrastructure Automation PowerShell-driven automation, Infrastructure as Code (DSC), and CI/CD pipelines for repeatable, auditable deployments. Before we start any major project, I offer a structured pre-migration assessment — reviewing your current infrastructure, identifying security gaps, and delivering a clear migration or modernization plan. This protects you from costly surprises mid-project. I also offer paid strategic consultation sessions for organizations that need expert input before committing to a full engagement. If you're planning a cloud migration, infrastructure upgrade, or security modernization — share your current setup and I'll outline the right approach before we begin.