Skilled in Adobe InDesign, Adobe Illustrator, Adobe Photoshop, Canva, Figma, Microsoft 365 ( Word, Excel, PowerPoint), Adobe Certified, GSlides, Articulate 360, All Design Softwares. 100% Delivery as per requirements. I’m available across PST, EST, CET, AEST, GMT, and other major time zones, and flexible with both short-term and long-term collaborations, including fast-paced and urgent projects. I’ve worked with clients and businesses across the United States, Australia, the Middle East, Germany, and other international markets, which has helped me adapt to different industries, audiences, and design expectations. My core expertise includes: • Editorial design (books, reports, whitepapers, case studies, eBooks) • Layout design & typesetting (Adobe InDesign – print-ready production files) • Marketing collateral (brochures, catalogs, flyers, one-pagers, sales assets) • Presentation design (PowerPoint, Google Slides, pitch decks) • Infographics & data visualization • Social media creatives & ad design (LinkedIn, Instagram, Facebook, TikTok) • PDF design (interactive, structured, and print-ready documents) • eLearning and structured learning materials • Brand-aligned template systems (Canva, InDesign, PPT, Word) • Image editing, refinement, and production support • Brand Guidelines & Identity • Product Packaging & Labels • 2D/3D Illustrations ( Custom, Web, Documents, Character, and more ) Industries I’ve worked with: Medical & Healthcare, Pharmaceuticals, Real Estate, Engineering & Manufacturing, Construction, Architecture, SaaS & Technology, IT Services, Finance & Fintech, Education & E-learning, Marketing & Advertising Agencies, Retail & E-commerce, Hospitality, Automotive, Energy & Industrial sectors. I work with a strong focus on clarity, hierarchy, and consistency ensuring every piece of design is not only visually polished but also functional and easy to navigate in real-world use cases. I’m equally comfortable working within established brand systems as I am taking ownership of loosely defined requirements, where I structure, refine, and deliver complete design solutions with minimal direction. Best, Fawwad Raqeeb.

Are you looking for someone who can streamline your operations, keep your books accurate, and build the systems that power growth? With 15+ years of experience in business operations, bookkeeping, payroll, HR, and recruiting, I’ve helped companies scale efficiently by combining strategic leadership with hands-on execution. 🎯 What I Deliver: ✅ Business Operations & Strategy – Develop frameworks, SOPs, and repeatable processes that bring structure, compliance, and scalability. ✅ Bookkeeping & Accounting – QuickBooks Online, FreshBooks, and Xero expertise with reconciliations, AR/AP, monthly close, and forecasting. ✅ Payroll & HR Systems – Skilled in Gusto, Rippling, ADP, TriNet, BambooHR, and Workday; aligning payroll processing, benefits, and compliance. ✅ Recruiting & Onboarding – Identify, hire, and onboard top talent while creating programs that boost retention and performance. ✅ Leadership & Team Direction – Build and manage stealth business operations teams that run seamlessly behind the scenes. ✅ Time Tracking & Billing – Experienced in Harvest for time tracking, invoicing, and integrating with accounting systems. ✅ M&A & Change Management – Supported HR and financial transitions during acquisitions with minimal disruption. 🏆 Key Highlights: 🌟 Recruited and directed stealth operations teams that delivered back-office excellence for fast-scaling companies. 🌟 Scaled engineering and business teams from <10 to 100+, creating end-to-end recruiting, onboarding, and retention strategies. 🌟 Transformed financial operations with on-time reconciliations and accurate monthly reporting. 🌟 Built client invoicing and AR tracking processes that reduced overdue balances and improved cash flow. 🌟 Identified and resolved duplicate vendor charges, saving clients thousands annually. 💡 Core Skills & Tools 📌 Business Operations & Strategy | Bookkeeping & Accounting | Payroll & HR Systems | Recruiting & Onboarding | SOP Development | Compliance & Reporting 📌 QuickBooks Online | FreshBooks | Xero | Gusto | Rippling | ADP | TriNet | BambooHR | Workday | Harvest 📌 Salesforce Certified | Microsoft 365 | Asana | Confluence | Power BI 💬 Let’s Connect! I’m a self-motivated business operations leader who can recruit, build, and direct the teams that keep your business running smoothly. Whether you need bookkeeping cleanup, payroll accuracy, or scalable operations, I’ll help you build a foundation that runs like clockwork.

When I make my clients smile, that's what I call real success. I’m Ghulam! 👋 I’m a full-time freelancer, I have 8+ years of experience in CRM Setup, CRM Migration, CRM Automation, Workflow Automation, Sales Automation, Lead Routing, Pipeline Management, SMS Automation, Marketing Automation, API Integration, Zapier Automation, Automation, Twilio Setup, Cold Email Outreach, LinkedIn Outreach, Appointment Setting, Lead Nurturing, Sales Funnel, Customer Journey, A2P 10DLC, Dashboard Reporting, Data Migration, RevOps Contact Management, Sales Operations, SaaS Automation, Business Process Automation. Email Automation Virtual Assistant, InKedin Outreach, GHL+Hubspot CRM Automation, B2B Lead Generation | Admin Support | Market Research | B2B Warm Leads, | Lead List | Data Mining | LinkedIn | Data Entry, Social verifying the Contact Information of Companies and their Decision Makers. 💎Email Marketing Platforms Mailchimp Klaviyo Constant Contact Brevo ConvertKit GetResponse Campaign Monitor MailerLite AWeber Omnisend ActiveCampaign HubSpot Marketing Hub 💎Automation & Integration Tools Zapier Make com n8n Pabbly Connect Integrately Workato Tray io Webhooks REST API GraphQL API CRM Platforms GoHighLevel HubSpot Pipedrive Salesforce Zoho CRM Monday CRM Freshsales Freshworks CRM Copper CRM Keap Infusionsoft ActiveCampaign Close CRM Insightly Nimble CRM Capsule CRM Nutshell CRM Agile CRM Microsoft Dynamics 365 SugarCRM NetSuite CRM Bitrix24 Streak CRM Zendesk Sell LionDesk Follow Up Boss Wise Agent Real Geeks 💎 Social Media Management Up-to-date with the latest platform algorithms for organic growth Focus on real audience growth, engagement & targeted reach Daily content management (text + visuals) Content creation (captions, graphics, post design) Drive traffic to websites, eCommerce, and Shopify stores Smart post scheduling for maximum reach Hashtag research & targeting Audience engagement & relationship building Strategy implementation & performance improvement Boost post engagement and visibility ⭕ I continuously learn, adapt, and stay ahead of industry trends. New tools, technologies, and strategies are what keep me performing at the highest level. 💎Services I Offer LinkedIn Strategy & Profile Optimization LinkedIn Marketing & Sales Navigator Outreach Google Ads & LinkedIn Ads Sales Strategy & Consulting Marketing & Sales Automation Web Research & Data Extraction Email Marketing & Campaign Setup Email Copywriting & Automation Lead Generation & Prospecting Email List & Lead List Building 𝟏- 𝐕𝗲𝗿𝗶𝗳𝗶𝗲𝗱 𝐄𝗺𝗮𝗶𝗹𝘀: 𝗗𝗼 𝘆𝗼𝘂 𝘄𝗮𝗻𝘁 𝘃𝗲𝗿𝗶𝗳𝗶𝗲𝗱 𝐋𝐞𝐚𝐝𝐬 𝐰𝐢𝐭𝐡 𝐄𝗺𝗮𝗶𝗹𝘀 𝘁𝗼 𝗮𝘃𝗼𝗶𝗱 𝗯𝗼𝘂𝗻𝗰𝗶𝗻𝗴 𝗯𝗮𝗰𝗸? My specialty is Lead Generation, Data Mining, Prospect List, Lead List Building, LinkedIn Lead Generation, Contact List Building, Online Research, Data entry, Google Docs, PDF Conversion, Web Research, Data Extraction, Data mining, Online research, and contact base listing through research. 💎Skills and Expertise: Researching, gathering, and compiling leads by using Microsoft Excel and Google Spreadsheets Researching LinkedIn contacts/profiles Maintaining a CRM database of media contacts for the clients. Lead Generation/Sourcing -(Generate B2B Leads, Business Email Lists, Prospect List ) Online Research Lead Gen -List Building B2B Lead Generation LinkedIn Lead Generation Prospect Lead Gen Email List Builder Company Research Contact List Building Data Extraction Data Mining Email Lead Generation Finding Emails (Valid and Verified) Email of C-Level Executives/Presidents/Owners/VPs/Directors/Managers B2C Lead Generation Researching LinkedIn contacts/profiles Real Estate Lead Generation Leads For Business Leads For Sales Personal/Virtual Assistant Administrative Support Data Extraction/Data Mining List Building Outreach on LinkedIn Social Media Lead Generation Excel or Word CRM Data Entry Data Entry Typing Work Online/Offline Data entry Document Conversion Real Estate Data Entry 💎For Lead Generation: 👉🏼I use many paid tools for finding best executives(Owner/founder/CEO/CIO/CTO/VP of IT) & their contact information just like LinkedIn Sales Navigator Clearbit Zoominfo CrunchBase yelp 👉🏼I also use many paid tools to find the best verified deliverable emails 💎Here are my tools for Extracting Emails Snovio Adapt Kendo - Linkedin Email Finder (Premium) RocketReach SalesQL- Linkedin Email Finder (Premium) Nymeria Hunter Rapportive 👉🏼I also used paid tools for verifying that emails, just like Debounce Neverbounce email-checker 💎 Tools & Platforms Marketo | Salesforce | HubSpot | Lemlist | Reply io | Smartlead | Instantly | Apollo | Google Workspace | LinkedIn Sales Navigator | Clay | Zapier | Make | GHL | Klaviyo | Mailchimp I am always open to learning new tools if there are different ones you prefer to work with. I can take on new work immediately and look forward to speaking with you about your needs. Best Regards Ghulam Mustafa

🎯 Top Rated Plus SEO Expert | 8+ Years | 100+ Websites Ranked If your store is stuck on page 2, or your local business is invisible in the map pack, you are losing sales every day to competitors who already fixed these problems. I am an SEO Specialist with 8+ years of hands-on work, and I focus on the two niches where SEO turns directly into money: ecommerce stores on Shopify and WordPress, and local service businesses. Across 100+ websites my track record speaks in numbers, not promises: $258K+ in tracked organic revenue, 1300% traffic growth for an ecommerce brand, and 911% organic click growth for a local service business. 🌟 𝙒𝙝𝙖𝙩 𝙄 𝙝𝙖𝙫𝙚 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙚𝙙 𝙛𝙤𝙧 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 Cannabis ecommerce store | 1300% organic traffic growth, 25+ page 1 keywords Health and wellness brand | 170% traffic increase, 300+ keywords in the Top 3 Charlotte appliance repair | 911% organic click growth, 10+ keywords ranked #1 on the local map Local service client | 260+ mentions across ChatGPT, Perplexity, and Claude Multi-location service business | Top 3 map pack results across the US, Canada, UK, and Germany Every project starts with a goal and ends with numbers you can verify. 🛒 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 & 𝙒𝙤𝙧𝙙𝙋𝙧𝙚𝙨𝙨 𝙀𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙚 𝙎𝙀𝙊 Shopify, WooCommerce, and WordPress stores. Product and collection page optimization, faceted navigation, product schema, internal linking, and fixing the technical issues that quietly kill store rankings. Traffic that turns into sales, not just visits. 📍 𝙇𝙤𝙘𝙖𝙡 𝙎𝙀𝙊 Google Business Profile optimization, map pack rankings, NAP consistency, citation building, geo-targeted landing pages, multi-location SEO, and review strategy. 🔧 𝙏𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙎𝙀𝙊 Full site audits, Core Web Vitals, crawl and indexing fixes, schema markup, XML sitemaps, page speed, mobile-first indexing, duplicate content and redirect cleanup. 📄 𝙊𝙣-𝙋𝙖𝙜𝙚 𝙎𝙀𝙊 Keyword research, search intent mapping, topic clusters, internal linking, E-E-A-T optimization, meta tags, featured snippet and People Also Ask targeting. 🔗 𝙊𝙛𝙛-𝙋𝙖𝙜𝙚 𝙎𝙀𝙊 & 𝙇𝙞𝙣𝙠 𝘽𝙪𝙞𝙡𝙙𝙞𝙣𝙜 White-hat backlinks from DA 50–90+ sites through guest posting, digital PR, and niche edits. Every link checked by hand. No PBNs, nothing that risks your domain. 🤖 𝘼𝙄 𝙎𝙚𝙖𝙧𝙘𝙝 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣 (𝘼𝙀𝙊 & 𝙂𝙀𝙊) Entity-based SEO, topical authority, and visibility inside ChatGPT, Perplexity, Gemini, and Claude — so you show up when buyers ask AI for a recommendation. 📈 𝙒𝙝𝙖𝙩 𝙢𝙖𝙠𝙚𝙨 𝙢𝙮 𝙬𝙤𝙧𝙠 𝙙𝙞𝙛𝙛𝙚𝙧𝙚𝙣𝙩 Most SEOs send you a list of rankings and call it done. I care about what those rankings actually do. Did traffic turn into sales. Did the phone ring. Will the work hold up after the next Google update. I think about technical health, content, links, and conversion together, not as separate boxes. 🧭 𝙃𝙤𝙬 𝙬𝙚 𝙬𝙞𝙡𝙡 𝙬𝙤𝙧𝙠 𝙩𝙤𝙜𝙚𝙩𝙝𝙚𝙧 First I audit your site and study your top competitors to see where you are losing ground. Then I give you a clear 90-day roadmap with quick wins first, so you see movement early. From there I work through technical fixes, on-page, content, and links in the right order with a monthly report showing rankings, traffic, and sales. 𝙒𝙝𝙤 𝙩𝙝𝙞𝙨 𝙬𝙤𝙧𝙠𝙨 𝙗𝙚𝙨𝙩 𝙛𝙤𝙧 You run a Shopify or WordPress store and need traffic that turns into sales. You are a local service business and need to win the map pack in your city. Your product or collection pages are stuck on page 2 and you cannot figure out why. You have multiple locations and need each one ranking in its own area. You moved platforms or redesigned and lost your rankings. You have been burned by an SEO who used shortcuts and want a clean, white-hat fix. 𝙏𝙤𝙤𝙡𝙨 𝙄 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 Ahrefs, SEMrush, Screaming Frog, Surfer SEO, GA4, Google Search Console, Looker Studio, Google Tag Manager 𝙒𝙝𝙮 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙢𝙚 I do the work myself audits, keyword research, technical fixes, content, and links. Not a junior team. White-hat only. No shortcuts and no risk to your domain. You get monthly reports covering rankings, traffic, sales, and competitor movement. If I see something that will cause a problem later, I tell you early, not after. 🟢 𝘼𝙫𝙖𝙞𝙡𝙖𝙗𝙡𝙚 𝙛𝙤𝙧 𝙣𝙚𝙬 𝙥𝙧𝙤𝙟𝙚𝙘𝙩𝙨 📩 Send me your store or business URL. Before any paid work, I will review your SEO standing, run a competitor gap analysis, and give you a detailed audit with quick wins and a 90-day roadmap. You can find me on Upwork by searching: Shopify SEO, WordPress SEO, WooCommerce SEO, Ecommerce SEO, Local SEO, SEO Expert, SEO Specialist, Technical SEO, AI SEO, AEO, GEO, On-Page SEO, Off-Page SEO, SEO Audit, Keyword Research, Link Building, Google Business Profile, Map Pack SEO, Schema Markup, Core Web Vitals, Product Page SEO, SEO Strategy, and SEO Consultant.

Senior Microsoft Consultant | 17+ Years of Expertise in SharePoint, Power Platform & Microsoft 365 I'm a seasoned Microsoft 365 Consultant with over 17 years of global experience in delivering business-critical solutions using SharePoint (Online & On-Premise), Power Apps, Power BI, Power Automate, and Microsoft Teams. I’ve successfully led projects for clients across the globe, ensuring delivery within scope, time, and budget. From SharePoint migrations, upgrades, branding, and customizations to end-to-end business process automation, I specialize in transforming outdated manual processes into efficient, cloud-based systems. I’ve helped small businesses, growing startups, and enterprise organizations build smart solutions like Document Management Systems (DMS), HR Management Systems (HRMS), Quality Management Systems (QMS), and Project Management Systems (PMS), all within the Microsoft 365 ecosystem. 🧩 Trusted by Global Clients Brands like Torrent Power, Daikin, Mahanagar Gas Limited, GTU, and Nonviolent Peaceforce have relied on my expertise to build, automate, and optimize digital solutions that save time and improve business efficiency. 💼 Services I Offer: ✅ Microsoft 365 Consulting Implement Microsoft 365 tools with confidence, from tenant setup to long-term strategy and governance. ✅ SharePoint Consulting I provide SharePoint Online and On-Premise services, including migration, installation, customization, branding, integration, and setup. ✅ Power Apps Development Build modern business apps to digitize forms, workflows, approvals, and task tracking — integrated with SharePoint or Dataverse. ✅ Power BI Dashboards Get clear, interactive reports that help your teams visualize KPIs and make informed, data-driven decisions. ✅ Power Automate Flows Automate repetitive and complex tasks using flows that connect your apps, services, and users seamlessly. ✅ Mobile App Development Cross-platform mobile apps developed using Flutter or native tools, intuitive, fast, and scalable for business needs. ✅ Website Development Custom websites using React, WordPress, Laravel, or PHP, mobile-friendly, fast-loading, and built for conversion. 🌟 Benefits of Working With Us ✔️ A 17+ Years Experienced Project Manager (US Graduate) will oversee your project, supported by senior developers, designers, and QA specialists. ✔️ Cost-effective hourly rates that deliver real value. ✔️ Professional, hassle-free communication and complete transparency. ✔️ Open to signing NDAs to ensure the confidentiality of your ideas and concepts. ✔️ Extensive experience working with clients from the US, Canada, European Union, and Australia. ✔️ Follow an Agile Development Methodology to keep you involved and informed throughout the project lifecycle. 💡 Why Choose Me? 🔹 17+ years of Microsoft ecosystem experience 🔹 Deep technical expertise across Microsoft 365 & app development 🔹 Worked with Fortune 500s and growing businesses alike 🔹 Problem-solver focused on outcomes, not just features 🔹 Transparent communication and on-time delivery 🔹 Post-delivery support and documentation Let’s bring your idea to life or improve what’s already built. 📩 Ready to discuss your project? Let’s connect today.

👋 Hi! I’m Muhammed Duman, a Computer Engineer and IT Infrastructure Specialist with nearly 10 years of experience helping businesses deploy, manage, secure, and optimize their IT environments. I specialize in Microsoft 365, Exchange Online, Microsoft Entra ID (Azure AD), Microsoft Intune, Azure, Windows Server, IT Infrastructure, Cloud Services, and Email Migration. Whether you need a migration, cloud deployment, security improvements, or ongoing IT support, I can deliver reliable and business-focused solutions. My Expertise ✔ Microsoft 365 Administration & Tenant Management ✔ Exchange Online Administration ✔ Microsoft Entra ID (Azure AD) ✔ Microsoft Intune ✔ Microsoft Defender ✔ Microsoft Azure Administration ✔ Email Migration (Microsoft 365, Google Workspace, Exchange, cPanel, Plesk) ✔ Google Workspace Administration & Migration ✔ Windows Server & Active Directory ✔ Group Policy (GPO) ✔ DNS, MX, SPF, DKIM & DMARC Configuration ✔ Network Administration & Troubleshooting ✔ Azure Virtual Machines ✔ VPN Configuration ✔ Remote IT Support (L2/L3) ✔ Technical Support & Troubleshooting ✔ Web Hosting (cPanel & Plesk) ✔ Server & Hosting Migration ✔ SSL Installation & Configuration ✔ Backup & Disaster Recovery ✔ Cloud Infrastructure ✔ Performance Optimization ✔ IT Security Best Practices ✔ IT Consulting & Project Delivery I Can Help You With ✅ Microsoft 365 setup, migration, and administration ✅ Google Workspace → Microsoft 365 migration ✅ Exchange Online configuration and troubleshooting ✅ Email migration with minimal downtime ✅ Microsoft Intune device management ✅ Azure cloud deployment and administration ✅ DNS, email delivery, and domain configuration ✅ Windows Server & Active Directory administration ✅ Microsoft 365 security (MFA, Conditional Access, Microsoft Defender) ✅ Ongoing IT Support and Infrastructure Management Why Work With Me? ✔ Nearly 10 years of IT experience ✔ Strong troubleshooting and problem-solving skills ✔ Reliable communication and project ownership ✔ Security-focused approach ✔ Fast response and long-term support My goal is to deliver secure, scalable, and reliable IT solutions that minimize downtime, improve productivity, and support business growth. Whether you need a one-time migration, Microsoft 365 administration, Azure support, or a long-term IT partner, I’m ready to help. Let’s build a secure, efficient, and reliable IT environment for your business. 🚀

Most engagements start with a 10–14 day Stabilisation Sprint (fixed scope). I install clear ownership (roles/RACI), a KPI scorecard, and a weekly operating cadence so your remote team delivers, and it takes this off your plate. After the sprint, I can stay on 1 day/week (or 8–10h/week) to run the cadence (scorecard → priorities → follow-ups), keep reporting clean, and remove bottlenecks. ✅ What you get by Day 14 (live + adopted): • 1 KPI scorecard (owners, definitions, targets) • 1 weekly cadence (agenda + action log + follow-ups) • 1 lightweight roles/RACI map (handoffs + escalation) • 2–3 critical SOPs implemented for daily use Proof: • +9% net profit improvement (Keen Holdings) • Turnover growth €2M → €7M (Al Grosso) • ISO 9001/14001 + EOS-like cadence; saved 15h/week • Finance toolkit used by 10+ SMEs; ~€5K/month untracked spend removed • Additional credibility: Accepted into independent consultant networks (Catalant, BTG). Here’s what I offer: • KPI scorecards + reporting ownership (incl. Sales + Backend KPIs when needed) • Weekly operating cadence (scorecard review, priorities, accountability) • SOPs, process maps, and roles/RACI (handoffs + escalation) • Tooling oversight (Microsoft 365 / Asana / Slack / Google Sheets) - I define specs and QA delivery with your implementers Selected work: 1. Keen Holdings (UK) — Fractional COO +9% net profit improvement through process work and execution discipline. 2. Al Grosso — COO/CFO Helped grow annual turnover from €2M to €7M over two years. 3. ISO + SOP systems Set up ISO 9001/14001, SOPs, KPIs, and an EOS-like weekly cadence; saved 15 hours/week. Who I work with: • Founder-led teams that need clear ownership and predictable execution • Ops-heavy businesses where delivery or follow-through is messy • Teams that want simple cadence, real KPIs, and less micromanagement • Importers, distributors, and FMCG/product businesses that need sourcing-to-shelf control Secondary track (when relevant): For importers, distributors, and FMCG/product businesses, I can also set up the sourcing → QC → landed cost → logistics → inventory → retail-readiness process, so launches and replenishment stay predictable. When needed, I also support supplier screening, negotiation prep, and margin-risk controls. Message me on Upwork, and we’ll set a short call to confirm scope and the best first sprint.

Your calendar has gaps nobody's watching. Your inbox has replies nobody sent. And somewhere in there is a follow-up that's about to cost you a client. I close those gaps - quietly, fast, and without you having to manage me. For 5 years, I've been the Executive Assistant busy founders and CEOs hand their operations to and never think about again. Not because I disappear, but because everything just... works. Deadlines get hit. Emails get answered. Nothing falls through, and I do it with minimal supervision, because owning outcomes without hand-holding is the actual job. One proof point, since claims are cheap: I built a full compliance documentation system for a nonprofit client spanning four service divisions, color-coded Excel tracking, a master index, zero missed filings. That's the level of organization and attention to detail I bring to every inbox, calendar, and CRM I touch. How I support growing businesses: ✔ Streamline your day-to-day operations so nothing depends on your memory ✔ Manage your inbox, communications, and priorities, you open decisions, not clutter ✔ Handle calendar management that gives you back time, focus, and clarity ✔ Keep your CRM current in HubSpot, Salesforce, Zoho, or Pipedrive so no lead goes cold ✔ Build and run project systems in Asana, ClickUp, Airtable, Trello, or Notion ✔ Create SOPs and process documentation so your team runs the same way whether you're in the room or not ✔ Coordinate calendars, meetings, travel, and the moving pieces around them ✔ Track projects, deadlines, and follow-through, nothing slips ✔ Design workflows and light automations that cut out repetitive manual work ✔ Bring structure to reporting and documentation so decisions are easier, not harder What makes me different? I don't just manage tasks, I help create systems that keep your business running smoothly. My experience in executive support allows me to spot inefficiencies before they become problems. Whether it's improving a workflow, organizing operations, or streamlining day-to-day processes, I focus on making your work easier. My goal is to give you more time to lead your business, not just a completed to-do list. Tools Google Workspace | Microsoft 365 | ClickUp | Asana | Trello | Notion | Airtable | HubSpot | Salesforce | Zoho | Pipedrive | GoHighLevel | Slack | Zoom | Calendly | Canva | CapCut | ChatGPT | Claude | Zapier | Make Why clients invite me directly instead of posting a job and waiting: I'm a proactive, highly organized self-starter who adapts to your stack in days, not weeks. Confidential information stays confidential. Deadlines stay met. Reliability isn't a buzzword here, it's the whole business model. If your operations need someone who treats your business like their own - send the invite. I'll have eyes on your setup within 24 hours. — Esther

With over a decade of experience and 1,500+ successful deployments, I help US-based agencies and startups scale by streamlining the entire product lifecycle: UI/UX → Development → Testing → Deployment → Ongoing Support. As a Certified Scrum Master, I don't just manage tasks; I build agile environments that cut overhead, mitigate risk, and ensure high-impact products are delivered on time. I specialize in helping agencies outsource technical debt and back-office operations to curated talent, allowing them to focus on growth while I handle the execution. 🚀 Core Competencies 1. Agile Leadership: Scrum, Lean Startup, MVP/MMP Development, Team Leadership. 2. Full-Stack Development: React, Next.js, Node.js, Laravel, PHP. 3. Modern CMS: Advanced WordPress (Custom Themes, Plugins, ACF, WooCommerce). 4. Design & UX: Figma Prototyping, Figma-to-WordPress, Frontend Engineering. 5. AI & Automation: Workflow optimization via Make, Zapier, GoHighLevel, & Zoho. 6. Infrastructure: Server Management, Security, Migrations, and SEO Performance. 🌟 Why Clients Partner With Me Scale Without the Overhead: I’ve spent 10 years helping US agencies cut costs through strategic outsourcing and curated talent management. AI-Driven Efficiency: I integrate tools like Salesmate and Salesforce with custom automations to save your team hundreds of manual hours. Process-First Mindset: Mastery of ClickUp, Jira, and Slack ensures total transparency and "no-surprise" project tracking. Proven Reliability: A track record of 1,500+ websites and apps delivered since 2014. Ready to turn your roadmap into a scalable reality? Let’s connect to discuss how I can streamline your next project.

Need a secure, seamless Single Sign-On (SSO) solution for your business? I can help. I’m a Senior IAM Consultant with 8+ years of experience specializing in Identity and Access Management (IAM). I design and implement robust authentication systems using Okta, Microsoft Entra ID (Azure AD), Keycloak, Shibboleth, OneLogin, Auth0, OpenFGA, and custom SAML 2.0, OAuth 2.0, and OpenID Connect (OIDC) providers. I also have expertise in LDAP, WS-Fed, RADIUS, JWT, and other authentication protocols to simplify access control and safeguard critical data. My Expertise: ✅ SSO & Authentication Solutions – Implementing SAML 2.0, OAuth 2.0, JWT-based logins, API key-based security, and server-to-server authentication. ✅ IAM Integration & Setup – Configuring Okta, Microsoft Entra ID, Keycloak, ADFS, OneLogin, Auth0, Identity Server 8, and other IAM providers, Simple SAML PHP. ✅ Troubleshooting Authentication Issues – Resolving login-related issues for SAML, OAuth, and custom identity providers. ✅ Fine-Grained Authorization – Deploying reverse proxy and bridge solutions, OpenFGA, and custom authorization mechanisms. ✅ User Provisioning & Governance – Secure provisioning/de-provisioning of users, groups, and resources via SCIM, custom scripts, or scheduled sync with databases, Active Directory, or other identity sources. ✅ Multi-Factor Authentication (MFA) & Identity Governance – Enhancing security with strong IAM policies. Technical Skills: I am proficient in PHP, Java, JavaScript, Python, Golang, Shell Scripting, and various frameworks, including Spring, Spring Boot, Node.js, React, Angular, Django, WordPress, CodeIgniter, Symfony, Laravel, Gin, and more. DevOps & Cloud Security: ✅ Cloud & On-Prem Infrastructure – Hands-on experience with AWS, EKS, EC2, Kubernetes (K8s), Docker, KAAS, SAAS, and on-prem deployments. ✅ Application Deployment & Security – Securing and deploying applications in cloud and on-prem environments. 🛠️ Identity Providers I’ve Worked With (100+): ✅ Google SSO login ✅ Microsoft Entra ID (Azure AD) SSO ✅ Okta SSO Integration ✅ Keycloak SSO ✅ Oracle IAM – OCI IAM, OAM, OIM ✅ Oracle Student Financial Aid (SFA) ✅ GitHub SSO ✅ Ping Federate SSO Login ✅ Auth0 Universal Login Setup ✅ OneLogin SSO Integration ✅ Shibboleth IdP/SP ✅ JumpCloud SSO Login ✅ ForgeRock IAM ✅ IdentityServer4/8 ✅ WSO2 Identity Server ✅ SimpleSAMLphp ✅ Custom SAML SPs ✅ AWS Cognito SSO ✅ Salesforce SSO ✅ G Suite Login ✅ Apple & Facebook OAuth ✅ Slack / Zoom OAuth Integration ✅ ADFS (Active Directory Federation Services) ✅ LDAP & RADIUS Authentication ✅ CyberArk Identity ✅ Centrify (now Delinea) ✅ IBM Security Verify / Tivoli Access Manager ✅ NetIQ Access Manager / Micro Focus ✅ Bitwarden SSO / Enterprise Login ✅ Duo SSO (Cisco Secure Access) ✅ VMware Workspace ONE Access (formerly vIDM) ✅ Zoho Directory / SSO ✅ Atlassian Access (Jira, Confluence SSO) ✅ SAP IAS / IPS ✅ Azure B2C & B2B Flows ✅ Facebook Workplace SSO ✅ Moodle SSO (via SAML / OIDC plugins) ✅ Canvas LMS SSO Integration ✅ OpenAM (legacy Sun Access Manager) ✅ FreeIPA / Red Hat SSO ✅ Ory Hydra / Kratos ✅ FusionAuth ✅ Gluu Server / Janssen Project ✅ NetIQ eDirectory SSO ✅ Apache Knox (for Hadoop ecosystem) ✅ IBM ISAM / ISVA ✅ Citrix Gateway (SSO via SAML/OAuth) ✅ Palo Alto Prisma Access (SAML Integration) ✅ CrowdStrike Falcon Identity ✅ BeyondTrust Identity Security ✅ Keeper Enterprise SSO ✅ Zoho One / Zoho Directory ✅ Freshworks SSO (Freshservice, Freshdesk) ✅ ServiceNow SSO Integration If you're looking for an IAM expert who can secure your authentication workflows, integrate IAM solutions, and troubleshoot identity-related challenges, let's connect!