About me 💎 💎Top Rated Plus 🥇Customer Service Pro with more than 10 years of experience ✨✨✨✨✨5 Star Client Feedback 💎NDIS Provider Support🤝 🤝 Knowledge of NDIS Framework 🤝 Organizational Skills / Attention to detail / Time management 🤝 Proficiency in Office Software 🤝 Familiarity of NDIS-specific portal 🤝 Invoice processing 🤝 Analytical / Problem-Solving Skills 🤝 Team Collaboration Skills 💎Ecommerce 🤝 With expert knowledge in E-commerce businesses. This includes, Dropshipping Private labeling , Print on demand, Third-party fulfillment, In-house fulfillment and Drop servicing. 💎𝙏𝙤𝙥-𝙣𝙤𝙩𝙘𝙝 𝙀𝙈𝘼𝙄𝙇 and 𝙇𝙄𝙑𝙀 𝘾𝙃𝘼𝙏 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 🤝 Delight customers by skillful, kind and prompt responses. Assisting people from all walks of life helped me hone my capabilities to give always above and beyond the customers needs. Customer satisfaction is number one priority💖 💎 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙊𝙧𝙞𝙚𝙣𝙩𝙚𝙙 𝙒𝙞𝙯 💼 With expertise in after-sales support and customer loyalty. Maintaining above average CSAT reviews and manage customer feedback across multiple channels like Trustpilot. ⚙️ 𝙋𝙡𝙖𝙩𝙛𝙤𝙧𝙢𝙨 and 𝙏𝙤𝙤𝙡𝙨 Specializations AI Tools : ChatGPT Claude AI Gemini 🌟 Shopify 🌟 Shiphero 🌟 Loop Returns 🌟 Aftership 🌟 Tidio 🌟 Front 🌟 Gorgias 🌟 Reamaze 🌟 Zendesk 🌟Trust Pilot 🌟Meta Business Suite 🌟 Aliexpress 🌟 CJ Dropshipping 🌟 Airtable 🌟Amazon 🌟Google Suite 🌟 Microsoft Office 🌟 Hubspot 🌟 Starshipit 🌟 Fulfillment Engine 🌟 Shipbob 🌟 Shipstation 🌟 Zoho 🌟 Asana Customer satisfaction isn't just a goal; it's my unwavering mission! 💎💎 Let us connect and grow together! 📈💰 I hope many blessings come your way ✨ Jeane

Hi, I’m Chetna, I'm a dedicated and detail-oriented Executive Assistant and Virtual Assistant with extensive experience supporting busy executives, entrepreneurs, and growing businesses across diverse industries. I specialize in streamlining operations, managing complex schedules, and ensuring nothing falls through the cracks. What I Bring to Your Team:With a proven track record in administrative support, I excel at taking the administrative burden off your shoulders so you can focus on what matters most—growing your business. I've successfully managed everything from end-to-end recruitment processes and vendor coordination to portfolio management and project tracking.My Core Strengths: Communication Excellence: I handle client correspondence, employee communications, and stakeholder relations with professionalism and clarity Organizational Mastery: From calendar management to task delegation, I keep operations running smoothly using tools like Basecamp, Trello, ClickUp, Asana, and Notion Recruitment & HR Support: Experienced in posting job listings, screening candidates, scheduling interviews, and managing the complete hiring lifecycle Tech-Savvy: Comfortable with WordPress, CMS platforms, Google Workspace, AI tools like ChatGPT, Canva, and various project management systems Proactive Problem-Solving: I anticipate needs, follow up consistently, and maintain a solution-oriented approach Services I Offer: Executive support & calendar management Email management & correspondence Vendor coordination & supplier communications Recruitment and candidate management Portfolio and content updates Project coordination & task tracking Social media prep and scheduling Document organization & data entry Travel booking & logistics coordination General administrative support I'm reliable, responsive, and committed to delivering high-quality work. I understand the importance of deadlines, clear communication, and maintaining confidentiality. Whether you need someone for a few hours a day or full-time support, I'm flexible and ready to adapt to your business needs. Let's work together to make your operations seamless and efficient. I'm available during US business hours and ready to start immediately.

Executive Virtual Assistant with 8+ years of experience supporting entrepreneurs and small businesses with executive assistance, CRM management, customer service, content management, social media scheduling, and bookkeeping support. I help business owners stay organized, improve workflows, manage client communications, and handle day-to-day responsibilities so they can focus on growth and strategic priorities. I have supported clients across various industries, including video production, digital marketing, coaching, and service-based businesses. Services I Provide: • Executive Administrative Support • Email and Calendar Management • CRM Management and Data Organization • Customer Support and Client Communication • Lead Generation and Appointment Setting • Project Coordination and Task Management • Social Media Scheduling and Content Coordination • WordPress Content Publishing and Blog Management • SEO Blog Content Optimization • On-Page SEO using Rank Math SEO • Simple Video Editing (Capcut) and Captioning (Descript) • AI Video Generation (HeyGen) • Bookkeeping Support • Invoice and Bill Management • Bank and Stripe Reconciliation • Online Research and Report Creation • General Administrative Support Tools & Platforms: Google Workspace, Microsoft Office, Trello, Monday, ClickUp, Airtable, HubSpot, ActiveCampaign, GHL, Slack, Zoom, CapCut, HeyGen, Canva, Stripe, Xero, QuickBooks, Zoho Books, WordPress, and Rank Math SEO I am highly organized, detail-oriented, and proactive in helping businesses maintain efficient systems and smooth day-to-day workflows. Whether you need executive assistance, CRM management, content coordination, bookkeeping support, or reliable administrative assistance, I am committed to delivering professional and dependable service. Let's discuss how I can help support your business and free up your time for higher-value priorities.

Welcome to my Upwork profile! Are you looking for a reliable and experienced Virtual Assistant and Customer Service Specialist or Gaming support representative to help lighten your workload and streamline your business operations? Look no further. I’m Tanmoy Biswas, and I’m here to help you boost productivity and deliver outstanding customer experiences. With over 10 years of experience in customer service and virtual support, I’ve delivered exceptional assistance via phone, email, chat, and social media for companies like IntouchCX, Drivezy, [24]7.ai, Concentrix, and Unisys. Skilled in Freshdesk, Freshchat, Salesforce, Zendesk, Admin365, Slack, and Jira, I specialize in handling inquiries, resolving complaints, providing technical and gaming support, and training teams to enhance performance and customer satisfaction. Services I Offer Customer Support (Email, Chat, Phone & Social Media) • Handle customer inquiries and complaints efficiently while maintaining a professional and friendly approach. • Skilled in using platforms such as Freshdesk, Freshchat, and Zendesk to manage communication and ticket workflows. • Build and maintain strong customer relationships through proactive and empathetic communication. Technical Support Assistance • Provide end-user and system support, troubleshooting technical issues with accuracy and attention to detail. • Support User Acceptance Testing (UAT) and assist with post-launch technical processes. • Served as L1 Technical Support for HP B2B Process, ensuring seamless service delivery and issue resolution. Social Media Support & Engagement • Manage customer interactions and brand reputation across various social media platforms. • Collaborate with influencers and marketing teams to strengthen online presence and engagement. Gaming Support Specialist • Over 4.5 years of experience in the gaming industry, supporting major titles such as PUBG, CoinMaster, and Pet Master. • Provide exceptional in-game, chat, and email support for global players, resolving gameplay, account, and technical issues. • Coordinate with QA and development teams to report bugs, track issues, and enhance overall player experience. Why Choose Me Reliability: I meet deadlines and consistently deliver top-quality work. Excellent Communication: Clear, timely, and professional communication is my priority. Adaptability: I easily align with your systems, processes, and brand voice. Confidentiality: Your business data and sensitive information are always secure. Core Skills • Customer Service and Retention • Team Leadership and Coaching • SOP Development and Process Optimization • Zendesk, Freshdesk, CRM, and Ticketing Tools • Performance Monitoring and Quality Assurance • Communication and Interpersonal Excellence • Cross-Functional Collaboration Let’s Collaborate I am committed to helping you save time, enhance customer satisfaction, and grow your business. Whether you need ongoing support or assistance with a specific project, I am ready to be a trusted extension of your team. Let’s connect and discuss how I can help you achieve your goals and take your business to the next level.

Proactive Executive Virtual Assistant – Your Partner in Productivity & Peace of Mind Tired of handling endless admin tasks that steal your focus? I’m here to help. As a remote Executive Virtual Assistant with 5+ years of experience supporting CEOs, entrepreneurs, and business owners, I specialize in keeping operations organized, communication smooth, and projects on track — so you can focus on what truly matters: growing your business. I’m proactive, detail-oriented, and known for thinking two steps ahead — making sure your day runs seamlessly without you having to chase details. Here’s What I Can Help You With Calendar & Email Management: Keeping your schedule organized, inbox clear, and follow-ups timely. Administrative & Executive Support: Professional handling of daily operations, reports, and documentation. Project & Task Management: Planning, prioritizing, and executing multiple tasks with efficiency and precision. Social Media Management: Scheduling posts, engaging with followers, and ensuring consistent brand messaging. Marketing Support: Coordinating campaigns, planning content, and managing digital promotions. Content Creation: Writing engaging blogs, newsletters, and marketing copy tailored to your audience. Key Achievements ✅ Boosted executive productivity by streamlining workflows, task systems, and email management. ✅ Seamlessly managed international travel, meeting coordination, and cross-team communication. ✅ Developed content and marketing materials that increased engagement and brand visibility. I provide reliable, proactive, and confidential virtual assistant support that keeps your business running efficiently — whether you’re a startup founder, small business owner, or corporate executive. If you’re looking for a dedicated, organized, and trustworthy Executive Virtual Assistant, let’s connect and create the structure you need to focus on growth and success! 🚀

Hi, I’m Fruzsina, your go-to Executive Virtual Assistant, here to simplify your business life! Based in Budapest, Hungary, I bring over 3 years of experience supporting executives, coaches, and busy entrepreneurs. My goal? To handle the admin, so you can focus on growth. 🎯 What I bring to the table: • Calendar & inbox management that keeps your day running smoothly • HR support: writing job posts, screening applicants, coordinating interviews • Travel & event planning – from research to booking to final checklist • Document creation, formatting, and editing with an eye for detail • Light financial admin: invoicing, tracking expenses, payment prep • Strong organizational skills and quick tech adaptation (Trello, Slack, GDrive, Notion, etc.) 📌 Real results: • Helped a busy oil trading executive manage his full schedule and task list via Trello • Supported an Airbnb property manager with material expenses and tracking monthly income • Managed HR screening and interview coordination for multiple remote hires 🤝 Clients say I’m proactive, reliable, and detail-oriented, someone they can trust with sensitive tasks and tight deadlines. ✅ Why me? • European time zone – ideal for async or real-time support • Excellent English communication • Always two steps ahead: I anticipate needs and act without constant direction Let’s talk about how I can support your business, whether on a long-term or project basis. I’m ready when you are!☺️

Hi! I am an energetic and driven assistant. I have experience in data entry, Microsoft Office Suite, Google Suite, file organization and management, calendar management, email management, great communication skills, sales, and top notch customer service. I have prior experience as an executive assistant as well as being a paralegal to multiple attorneys. I pay great attention to detail and am extremely organized. I majored in Business Management and can help keep your business organized and growing!

Hi, I’m Ngozi Scholastica – Your reliable proactive executive virtual assistant, admin support and project manager! "Ngozi has been an absolute pleasure to work with. She is very knowledgeable and professional. She has helped us create a process that was an asset to our company's processes. I would highly recommend her for whatever project you may have." ⭐️⭐️⭐️⭐️⭐️ Satisfied client. Feeling overwhelmed and having challenges with managing multiple administrative tasks? Running a business should feel rewarding, not overwhelming. But between managing emails, scheduling meetings, chasing payments, managing project and keeping everything organized, it’s easy to get buried in administrative tasks. Here is where I come in. As a Top-Rated Executive Virtual Assistant and Project Manager, I bring 5+ years of experience and a proven track record, 20+ successfully completed projects, all with consistent 5-star reviews. My expertise lies in efficiency, precision, and proactive problem-solving, ensuring seamless backend operations so you can focus on what truly matters, which is growing your business. 👉 𝐖𝐡𝐚𝐭 𝐌𝐚𝐤𝐞𝐬 𝐌𝐞 𝐃𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭? I blend administrative expertise, automation, and tech-driven strategies to create seamless workflows that help businesses scale. My strategies: ✔ Efficiency-Driven – I remove bottlenecks by setting up automated systems that handle repetitive tasks. ✔ Scalable – My processes grow with your business, ensuring long-term efficiency. ✔ Tech-Savvy – I leverage AI, automation, and top industry tools for maximum productivity. ✔ Client-Centric – Your business is unique, and I customize my solutions to fit your needs. 👉 𝐇𝐨𝐰 𝐈 𝐂𝐚𝐧 𝐇𝐞𝐥𝐩 𝐘𝐨𝐮? 🔹 Executive & Administrative Support ✔ Calendar & Appointment Management (Google Calendar, Outlook, Calendly, icloud Calendar) ✔ Inbox & Email Management (Gmail, Outlook, Spark mail, Zohomail, Superhuman) ✔ Meeting Agendas, Meeting Scheduling, Minutes & Follow-Ups (Zoom, Google Meet, Slack etc) ✔ Travel Planning, Bookings & Itineraries (Google Flight, Delta, Expedia, Skyscanner, etc) ✔ Document Creation, Spreadsheets, and Presentations ✔ Data Entry & Database Management – Airtable, Google Sheets, Microsoft Excel ✔ Online Research - Microsoft PowerPoints, Google Slides, Google Doc, PDFs. 🔹 Project & Business Operations Management ✔ CRM Management,& Organization (HubSpot, Zoho, ClickUp) ✔ Project Management & Workflow Optimization (Asana, Trello, Monday.com, Airtable, Linear, Notion) ✔ Work Hours & Productivity Tracking (Timely, Time Doctor) ✔ File & Document Organization (Google Drive, Dropbox, OneDrive) ✔ Team Coordination & Process Optimization 🔹 Customer & Client Relations ✔ Customer Support via Email, Chat & Phone ✔ Lead Generation & Prospecting (LinkedIn Sales Navigator, Apollo.io, ContactOut, Crunchbase) ✔ LinkedIn Webinar Support (Setup, Hosting & Engagement) 🔹 Smart Automation & Tech Optimization ✔ Workflow Automation with Zapier ✔ AI-Powered Assistance (ChatGPT, Deepseek, Superhuman) ✔ Email Marketing (Mailchimp, Apollo.io) 👉 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? - I treat your business like my own, anticipating needs and solving problems before they arise. - I don’t just complete tasks; I optimize processes to save time and effort. - I provide structured ADHD accountability for entrepreneurs who need it. - I find smarter ways to do things, so I work less but achieve more. - You get high-quality work, on time, every time. - Excellent Communicator & Team Player – I ensure smooth collaboration with executives, teams, and clients. Your time is valuable—why spend it buried in emails, scheduling conflicts, and endless admin work? Let’s get your operations running smoothly so you can focus on what truly matters. 🔹 Let’s Simplify, Streamline & Scale If you're drowning in tasks and losing valuable hours to disorganized systems, I'm here to help you reclaim control and calm in your business. ✅ Click “Invite to Job” or send a direct message – let’s build a scalable, streamlined system together with a Top-Rated Executive Virtual Assistant who gets things done.

I help founders, consultants, and growing teams build reliable support systems through executive support, client support, and day-to-day operations coordination. As the founder of Virtual Momentum, I serve as the primary point of contact and account lead for each engagement, helping clients identify the support they need and aligning the right team member or combination of support to deliver it. This gives clients a more flexible and scalable solution than hiring one overloaded assistant. Our work commonly includes executive assistance, inbox and calendar management, client communication, project coordination, CRM updates, SOP documentation, scheduling, research, reporting, and operational follow-through. Clients come to me when they need dependable support, clear communication, and a structure that can grow with the business. I stay closely involved in oversight, continuity, and quality, while making sure the right support is in place behind the scenes.

Ciao! I'm Mirco, a bilingual (Italian/English/Tagalog) professional with enterprise-level SAP experience AND the versatility of a full-service virtual assistant. Whether you need someone who understands SAP HCM, SuccessFactors, or Cornerstone On Demand, or just needs polished content, automation, and design, I bring both worlds together. I've contributed to SAP go-lives for Leonardo (2025), supported Generali's learning platform, and led bilingual SAP teams at Accenture, while simultaneously running freelance VA, design, and social media projects. That combination is rare. What I Offer: 🇮🇹 Italian Bilingual Services Translation, transcription, cultural consulting, voice recordings (ElevenLabs/HeyGen), Italian copywriting, and bridging communication between Italian and English-speaking clients or teams. 🖥️ SAP & Tech Consulting Support SAP HCM, SuccessFactors, Cornerstone On Demand (Core CSX Specialist + Learning CSX Expert certified), ABAP support, KPI reporting, ServiceNow ticketing, and learning platform configuration. 📋 Virtual Assistance & Operations Inbox/calendar management, data entry, research, customer support, lead generation. Proficient in ClickUp, Trello, Google Workspace, and Microsoft 365. 📱 Social Media Management Content scheduling, caption writing, hashtag research, community management, analytics via Metricool and Social Blade. Managed LinkedIn, Meta, and TikTok for clients. 🎨 Graphic & Website Design Social media graphics, branded templates, marketing materials, and web design using Canva, Adobe Creative Suite, Wix, WordPress, and Squarespace. ⚙️ Automation & AI Workflow automation via Zapier, Make, ManyChat, and GoHighLevel. AI-assisted content using ChatGPT, Claude, and Gemini. Why Clients Choose Me: → Enterprise SAP background + freelance agility, most VAs have neither → Fluent Italian opens doors to European and Italian-market clients → 100% Job Success with five-star reviews → Certified in Cornerstone On Demand (3 certifications) → Every deadline met, proactive communication always If you need someone bilingual, technically grounded, and creatively capable, I'm the rare hire that covers all three. Send me a message and let's talk.