Well-qualified bilingual virtual assistant proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hello! I'm Belén, a reliable, detail-oriented Virtual Assistant ready to support busy professionals, startups, and businesses with efficient, high-quality administrative and content tasks on Upwork. With experience in: Legal & administrative support: Calendar management, document preparation, client coordination, and handling confidential information with full professionalism and discretion (former law firm Administrative Assistant). Publishing & editorial assistance: Project organization, administrative tasks, and content-related support. AI-powered translation correction & proofreading: Thorough review and post-editing of texts translated to Spanish using AI — correcting grammar, enhancing natural flow, adapting style to the target audience, ensuring terminological accuracy, and delivering publication-ready, fluent content. App & software testing: Following detailed test scripts, identifying bugs, reporting issues clearly, and providing precise feedback to improve functionality and user experience. Highly organized, adaptable, and native Spanish speaker with excellent command of the language. I'm committed to helping you save time, streamline workflows, reduce errors, and achieve professional results. Let's collaborate to make your day-to-day easier and more productive — I'm excited to bring reliable support to your projects!

I help founders and executives stay focused, organized, and moving forward by building the systems and operational structure that keep a business running smoothly, even when everything is moving fast. I don't just complete tasks. I anticipate what's coming, create structure before things get chaotic, and make sure nothing falls through the cracks. If you're a founder with big ideas and not enough time to organize them, that's exactly where I work best. 🟢 Executive & Operational Support Calendar management, scheduling, and priority alignment Inbox management with smart filtering and response systems Coordination with contractors, vendors, and team members Weekly goal tracking and founder accountability systems SOP creation and process documentation Strategic research and light decision support 🟢 Automation & Workflow Optimization Workflow automation using Zapier and Make (no-code) Eliminating manual, repetitive tasks through smart integrations Automated follow-ups, lead notifications, and CRM triggers Calendly setup for seamless scheduling without back-and-forth AI-assisted drafting, summaries, and content organization Custom systems in ClickUp, Notion, Airtable, and Google Workspace 🟢 CRM, Leads & Operations CRM setup, pipeline tracking, and follow-up sequences Lead sourcing and qualification (LinkedIn, Apollo, Instagram) HubSpot, GoHighLevel, Airtable, Monday Structured systems to ensure no opportunity is missed Experience supporting CRM implementation from scratch 🟢 Communication & Client Management Email drafting and responses in English & Spanish Client coordination, follow-ups, and relationship management Newsletter and email marketing (Mailchimp, ConvertKit, Beehiiv) Clear, professional communication aligned with your brand 🟢 Content & Marketing Support Website updates and content publishing (WordPress, Wix, Carrd) Social media content organization and scheduling Bilingual content creation for B2B and B2C audiences Basic SEO (keywords, meta descriptions, on-page updates) 🟢 Customer Support & Data Email and chat support with fast, human responses Ticket management (Zendesk, Gorgias, Shopify, Stripe) Data entry, cleanup, and database organization Google Sheets tracking, reporting, and dashboards I bring structure, clarity, and momentum to fast-moving environments. If you're building something and need a reliable operational partner who thinks ahead — let's talk.

Hi! I’m Daniela ,a bilingual Virtual Assistant with hands, on experience supporting property management and insurance teams in the U.S. Most of my work has been focused on keeping operations running smoothly behind the scenes — handling tenant and vendor communication, coordinating maintenance, staying on top of follow-ups, and making sure nothing gets missed. I’ve worked with tools like AppFolio, Buildium, EZLynx, and AgencyZoom, and I’m comfortable managing day-to-day operations without needing constant direction. I also have experience with compliance tasks like city permits, recertifications, and making sure things like DBPR, city, and county registrations stay active and up to date. 🏢 Property Management Support Daily communication with tenants, owners, vendors, and contractors Maintenance coordination, inspections, and work order management Scheduling, follow‑ups, and closing service requests City permits, community registrations, and compliance tracking Recertification projects and deadline management Inbox management, calendar organization, and documentation Listing posting, lead follow‑up, and basic tenant screening 🛡️ Insurance & Administrative Support Policy updates, renewals, and client communication CRM and data entry (EZLynx, AgencyZoom, AMS) Document organization and case follow‑up Customer service and administrative assistance SOP creation and workflow optimization 📊 Strengths & Proven Experience Over 1,300 hours worked on Upwork 100% Job Success Score Full‑time experience with U.S. property management and insurance teams Fast response times and clear communication Ability to handle high‑volume tasks and tight deadlines Organized, reliable, and committed to long‑term collaboration I help property management companies and insurance agencies stay organized, compliant, and efficient by managing operations with professionalism, accuracy, and strong communication.

Results-driven and versatile professional with over 11 years of combined experience in administrative support, customer care, collections, credit analysis, healthcare, and technical support. Proven track record in improving customer loyalty, negotiating settlements, and enhancing credit standings. Skilled in utilizing CRM platforms such as Salesforce and Zendesk. Bilingual in English and Spanish.

Hello there! I consider my self to be a proactive , responsible and efficient worker with experience in different areas such as: Scheduling and managing appointments: I schedule meetings, appointments, and calls for my clients. I also send out reminders and follow-ups. Organizing and managing files: I organize and manage my clients' files. I also create and maintain filing systems. Answering and responding to emails: I answer and respond to emails for my clients. I also draft and send emails on their behalf. Researching and providing information: I research and provide information to my clients. I also keep them up-to-date on current events and trends. Other tasks: I am happy to help my clients with any other tasks that they need assistance with. I am always looking for new ways to improve my skills and services. I am a highly motivated and organized individual with excellent communication and interpersonal skills. I am also proficient in a variety of software applications, including Microsoft Office, Google Suite, and social media platforms. I see my self as a confident person that can be a valuable asset to your team. I am eager to learn more about your business and how I can help you achieve your goals.

I have a degree as an English Teacher and 7 years of experience working as an Administrative Assistant, Project Manager, and Customer Service Agent. I have experience providing executive-level administrative support in English and Spanish, ensuring seamless operations. Manage project timelines, budgets, and deliverables to ensure successful outcomes. Use project management tools (e.g., Zoho, Asana, Trello, Airtable) to track progress and organize workflows. Collaborate effectively with teams and stakeholders in both English and Spanish. Prepare reports, presentations, and updates to keep everyone aligned. Lead and motivate team members while driving accountability and performance. Marketing: Conducted content research and managed social media platforms. Created and curated content for Facebook, Instagram, Twitter, LinkedIn, YouTube, Pinterest, and various blogs. Edited photos and videos, along with transcription and translation services (English to Spanish). I am proficient in tools such as Monday, Slack, Asana, Trello, Zendesk, Google Suite, and Microsoft Office. I have extensive experience interacting with customers and potential clients via email, phone, live chat, and social media. As an organized, detail-oriented, and proactive individual, I thrive on new challenges that push me beyond my comfort zone. Creative, outgoing, and charismatic!

I'm a highly skilled bilingual professional. As a native spanish speaker and fluent english speaker, I excel in providing exceptional customer service and virtual assistance. My goal is to ensure your sastifaction and exceed your customer's expectations. My expertise includes: Customer service: I possess strong communications skills and the ability to empathize with customers to address their concerns effectively. Virtual assistant: I offer comprehensive virtual assistance services, ranging from email and social media support to managing appointments. I am proficient in Microsoft Excel and office suite, enabling me to handle various administrative and organizational responsibilities. Accounting: With solid understanding of accounting principles, I can assist with basic bookkeeping tasks, expense tracking and financial record management. My key strength lies in my teamwork mindset, empathy towards customers, and a commitment to excellence in every task I undertake. I look forward to leveraging my skills and experience to contribute to your success. Let's work together to provide exceptional service and achieve outstanding results. Feel free to reach out to discuss how I can support your specific needs.

Professional in Economics with 10 years of experience in customer service, I provide support in administrative processes and information management, as well as email, telephone and chat support. I provide excellent command of Spanish as a native language, writing content in Spanish and virtual assistance. Data entry | Microsoft Office programs | tools to make videos in social networks | Canva | Internet research | Voice-Over I have excellent problem solving skills. Your clients and assigned tasks will have clear oral and written communication as well as public presentations. Respect when addressing other people, open to change. Easy to get along with people, to create a pleasant environment for teamwork.

Greetings from Yucatán! 🌞🌴 I'm a bilingual communication specialist with active experience on Social Media and my services are as follows: - Social Media Content Creation ✨ (Instagram, TikTok, YouTube, Facebook and X/Twitter) - Video Editing & Production 🎞️ (short-form videos from voice-over to UGC to Documentaries). - Community Management 👩‍💻 - Graphic Design 🎨 - Content Writing ✍️ - Copywriting 📝 Ready to talk further details and take your communication to the next level? 🚀 I also help with Subtitling, Proofreading, Virtual Assistance, Data Entry, and App Testing/Playtesting for Android, iOS, and Windows devices. 💻🧐 Proficient with: Adobe Premiere, After Effects, Capcut, Photoshop, and Canva. 🖼️ I also work with Twitch, LinkedIn, Google Drive, Meet, Zoom, OneDrive, Dropbox, Airtable, Discord, Reddit, Pinterest, and WordPress. 💯 Native Mexican Spanish speaker and fluent in English. 🇲🇽