As an Agile Product Owner and Atlassian Expert, I’ve been helping small to mid-sized organizations for over 10 years streamline processes and boost team productivity. My expertise includes optimizing digital workflows, integrating Jira and Confluence, and driving agile transformations. I partner closely with teams to understand their needs, delivering customized solutions that enhance daily workflows. Whether it’s consulting, implementation, or hands-on training, I empower teams to achieve their goals more effectively. My qualifications: Advanced Certified Scrum Product Owner (A-CSPO) ACP-620 Atlassian Certified in Managing Jira Projects for Cloud Certified ScrumMaster (CSM) Certified Professional for Requirements Engineering (CPRE) Business Analyst | Technical Writer | Terminologist Let’s connect to discuss how I can help your team succeed!

With years of experience as a Scrum Master, JIRA expert, Project Manager, and Agile Coach, I have successfully led cross-functional teams and managed large-scale projects I’ve played a key role in facilitating Agile ceremonies, customizing JIRA for optimal workflow management, and coaching teams toward self-organization and continuous improvement. As an Agile Coach, I’ve guided organizations through Agile transformations, creating a collaborative and high-performance culture. Experienced Scrum Master with experience in managing cross-functional, dynamic teams and handling large-scale projects As a Scrum Master, I am good at: ⭐ Facilitating Daily Stand Ups, Sprint Planning, Capacity Planning, Sprint Demo, Sprint Retrospective, and Backlog Refinement ⭐ Resolving impediments and blockers for team members to maintain smooth workflow ⭐ Helping Product Owners refine and prioritize the Backlog to ensure focus on delivering value ⭐ Assisting the team in managing the Backlog, User Stories, and estimation techniques ⭐ Ensuring Scrum Events are followed efficiently and Agile best practices are fully implemented ⭐ Ensuring quality deliverables are produced on time, meeting deadlines, and exceeding stakeholder expectations ⭐ Reporting and communicating with external stakeholders, maintaining transparency and visibility throughout the process ⭐ Maintaining clear and up-to-date project documentation for effective collaboration JIRA expert with experience in creating, managing and optimizing JIRA environments to meet the needs of cross-functional teams and organizations. As a JIRA expert, I am good at: ⭐ Administrative JIRA changes like creating projects, workflows, schemes, issue types like epics, user stories, tasks, bugs, and custom fields from the start ⭐ Setting up and managing Jira boards and tasks. ⭐ Workflow or custom field changes, dashboard creation, report creation, team management, and permission management within JIRA ⭐ Coaching teams on JIRA best practices ⭐ Generating reports corresponding to team metrics and organizational KPIs Agile Coach with experience in guiding organizations through Agile transformations and coaching teams to achieve high performance. As an Agile Coach, I am good at: ⭐ Coaching teams on Agile principles and practices ⭐ Mentoring leaders and stakeholders to embrace Agile mindsets ⭐ Facilitating Agile workshops and training sessions ⭐ Helping organizations scale Agile practices (Scrum, Kanban, SAFe) ⭐ Fostering self-organization and continuous improvement within teams ⭐ Aligning team efforts with business goals to deliver value efficiently ⭐ Ensuring collaboration and transparency across teams and stakeholders ⭐ Supporting leadership in driving successful Agile transformations Project Manager with experience of leading large-scale projects and cross-functional teams, ensuring timely delivery and alignment with organizational goals. As a Project Manager, I am good at: ⭐ Developing project plans, defining scope, objectives, and deliverables, and ensuring alignment with stakeholders ⭐ Managing project timelines, resources, and budgets to ensure projects are completed within scope and on schedule ⭐ Coordinating with cross-functional teams to ensure smooth execution and timely delivery of milestones ⭐ Identifying project risks and issues, implementing mitigation strategies, and ensuring smooth problem resolution ⭐ Tracking project performance and providing regular updates to stakeholders on progress, risks, and changes ⭐ Ensuring effective communication across teams and with stakeholders to maintain transparency and collaboration ⭐ Facilitating meetings and workshops to keep teams aligned, motivated, and focused on objectives ⭐ Managing changes in project scope, schedule, and resources to ensure successful project outcomes ⭐ Ensuring post-project evaluations are conducted to identify areas of improvement for future projects

An Atlassian solutions architect and program manager with 5+ years designing and delivering scalable Jira- and Confluence-based ecosystems. Blends product-thinking with hands-on implementation across workflows, automation, and integrations to streamline SDLC and business operations. Leads end-to-end transformations—from discovery and portfolio design through configuration, data migration, enablement, and change management—while coordinating multiple stakeholders and projects in parallel. Deep experience with Jira Cloud vs. Data Center migrations, hierarchy design (Initiative → Epic → Story), and portfolio tools (e.g., BigPicture/Structure/Tempo) alongside robust reporting pipelines (Power BI, REST/Graph APIs, JQL), and Python/Apps Script automations. Comfortable translating messy, multi-team processes into clear operating models, KPIs, and live dashboards. Certified SAFe Scrum Master and actively pursuing PMP, with a background in multidisciplinary R&D that anchors a pragmatic, systems-engineering mindset.

Technical Project & AI Implementation Consultant | PMP® | Scrum & Product Owner | Digital Marketing & Tech Strategy I help SaaS, tech, and digital marketing leaders turn complex ideas into structured execution and measurable results. With 15+ years of experience leading cross-functional teams, driving product strategy, and delivering high-impact technology initiatives, I bring clarity and predictability to projects that matter. I am a PMP® Certified Project Manager, certified in Scrum and Product Ownership, with deep experience in AI-powered enterprise implementation, digital transformation, and cross-department optimization. I specialize in bridging the gap between strategy and delivery — from requirements gathering and roadmap planning through execution, QA, and launch. 🔍 What I Do Technical Project Leadership • End-to-end project management • Sprint/Agile delivery • Risk & scope control • Resource planning • KPI tracking • stakeholder alignment • Issue resolution • cross-team communication AI Strategy & Implementation • AI adoption planning • Prompt/system design • Enterprise & cross-department AI rollouts • Workflow automation • governance & documentation • MVP AI product delivery SaaS & Digital Product Delivery • Requirements → epics → features → stories • Jira/ClickUp/Asana configuration • release planning • UX/flows • QA oversight • sprint cadences Digital Marketing + Growth Projects • Lead gen operations • CRM and automation setup • Paid acquisition implementation support • GoHighLevel (GHL), Zapier, n8n • campaign delivery tracking • documentation & training systems Consulting & Advisory • Strategy workshops • Product planning • execution playbooks • operational systems & SOPs • executive reporting 🔧 Tools & Technology • Project & Product: Jira, ClickUp, Asana, Notion • Documentation & Reporting: Confluence, Google Workspace • CRM/Automation: GoHighLevel (GHL), HubSpot, Zapier, n8n • Data & Tracking: Google Analytics, dashboards • AI & Productivity: ChatGPT, AI workflow tools 📈 Why Clients Work With Me ✔ I turn ambiguity into execution plans ✔ I build reliable systems that scale ✔ I bridge business, product, and technical teams ✔ I communicate clearly with clients, technical teams, and executives ✔ I deliver on time and on budget 🧠 Certifications • PMP® — Project Management Professional (PMI) • Certified Scrum Practitioner • Product Owner Certification • Atlassian: Jira Workflow & Scrum Setup Expert • Google Digital Marketing & Analytics Certifications (plus ongoing AI systems & implementation expertise) 🌍 Experience Highlights • Led multiple SaaS and enterprise projects from concept through delivery • Implemented AI cross-department solutions with cross-functional teams • Built operational systems, automation frameworks, and SOP libraries • Guided digital marketing transformation and tech adoption for global clients • Managed remote teams, executives, and stakeholder expectations 🧩 How I Work I focus on clarity over complexity — creating well-structured plans, meeting commitments, and communicating progress proactively. I blend strategy with execution so you get real outcomes, not just reports. If you’re building tech products, scaling operations, or transforming systems with AI — let’s talk. 📬 Available For • Project Management • Product Strategy & Execution • AI Implementation & Automation • Digital Operations & CRO • Sprint/Scrum Oversight • Requirements & Roadmaps • SOP Systems & Documentation - Executive Programme in Project Management certified from IIM ROHTAK (PMP) - Earned Scrum Master Certified SMC™ License 645637 - Scrum Fundamental Certified credential from SCRUMstudy - License 621673. - Safe Certification - Lean Certification - Data Science Certified from Data Camp - Harvard- License 1535 821 7 - Market Research Associate credential from SCRUMstudy - License 588128. - Digital Marketing Associate credential from SCRUMstudy - License 588052. - Marketing Strategy Associate credential from SCRUMstudy - License 588127. - Negotiation Associate credential from SCRUMstudy - License 583500. - Corporate Sales Associate credential from SCRUMstudy - License 588135. - Google Ads Fundamental Certification from Google - Licensed - Google Ads Search Certification from Google - Licensed - Google Ads Display Certification from Google - Licensed - AdWords Mobile Certification from Google - Licensed - Google Ads Video Certification from Google - Licensed - Google Shopping Certification from Google - Licensed - Google Creative Certification Exam for Project Management - Licensed - Handy with all tools like JIRA, TRELLO, ASANA, BASECAMP, MONDAY, CONFLUENCE, etc. Remaining I am available to have a chat and discuss this accordingly.

I help organizations design, implement, optimize, and scale enterprise Atlassian environments. With extensive experience delivering solutions for banking, healthcare, and enterprise software organizations, I specialize in transforming Jira into a secure, scalable, and business-critical platform. My expertise includes Jira Cloud, Jira Data Center, Jira Service Management (JSM), ScriptRunner (Groovy), workflow automation, enterprise governance, REST API integrations, high-availability clustering, migrations, and performance optimization. Core Services • Jira Administration • Jira Cloud & Data Center • Jira Service Management • ScriptRunner (Groovy) • Workflow Design • Automation • Jira Assets (CMDB) • REST API Integrations • Active Directory / LDAP • Data Center Clustering • Performance Optimization • Jira & Confluence Migration • Enterprise Architecture Why clients work with me ✔ Atlassian Certified Expert ✔ Enterprise consulting experience ✔ Banking & regulated environments ✔ Clean, scalable implementations ✔ Production-ready solutions ✔ Long-term support and optimization If you're looking for an experienced Atlassian consultant who can solve complex technical and business challenges, I'd be happy to discuss your project.

Certified Atlassian consultant specializing in ITSM, CMDB, data migration, automation, and API integration. My competencies include: ITSM configuration and automation for enterprise IT, including CMDB, assets, alert, and on-call management ITSM for business teams such as Legal, HR, and Marketing Migration from ServiceNow, Zendesk, Asana, and other tools Atlassian Cloud consolidation and Data Center migration Python, Groovy, and JavaScript scripting Extensive knowledge of marketplace apps I have the following certifications: ACP-100 Jira Administrator ACP-400 Jira Service Desk Administration ACP-420 Jira Service Project Manager Looking forward to working with you!

IT Professional & Accomplished MBA with nearly ten years of industry experience spanning agile strategy, project management, business analysis, & organizational change management. Passion for building organization capabilities & agile mindsets. Seeking an Operational IT Program Management position to fully utilize & merge 5+ years of application support, agile leadership, organizational capability strategy, & experience with my MBA focused on Technology Management. *Specialties: Agile/Scrum Project Management, SAFe, IT Operations, Process Improvement, Organizational Capability Strategy, Change Management, Process Design, Reporting, Data Analysis, Communication *Leadership: Team Building, Cross-Functional Collaboration, Organizational Communications, Presentations *Attributes: Ambitious, Dedicated, Goal-Oriented, Excellent Interpersonal Skills, Agent of Change *Technologies: SAP, Salesforce, SharePoint, SQL, JIRA, Azure DevOps, Adv. Excel, Power Point, MS Project

Seasoned Agile Project and Product Management leader with 21+ years of experience driving innovation, revenue growth, and operational excellence across global enterprises and high-growth startups. Skilled in aligning business goals with user needs, delivering mission-critical projects on time, and scaling teams and products with precision. Known for operating at the intersection of technology, strategy, and execution to transform complex challenges into scalable, user-centric solutions. ________________________________________ Core Competencies • Product Strategy & Roadmapping (B2B, B2C, SaaS, AI-powered platforms) • End-to-End Project Delivery (Scrum, Kanban, SAFe, Waterfall) • Agile Transformation & Coaching (scaling teams from 5 to 150+) • Stakeholder Management (C-Suite, cross-functional squads) • Pre-Sales & GTM Leadership (pitch decks, RFPs, revenue growth) • Data-Driven Decision Making (KPI optimization, product analytics) ________________________________________ Technical Expertise • Tools: Jira, Confluence, Asana, Power BI, ServiceNow, Azure DevOps, AWS, N8N • Technology: COBOL, JCL, DB2, Python • Methodologies: Agile - Scrum, Scaled Agile Framework, Kanban, Waterfall • Certifications: Agile Project and Delivery Management (ICP-APP), SAFe Program Consultant, Scrum Master, AWS Cloud Practitioner, Advanced Certified Scrum Product Owner ________________________________________ Industry Experience Healthcare | FinTech | Auto Lending | FMCG | SaaS | Enterprise Software | Retail | Blockchain | Gaming | E-commerce | Mobile Apps | D2C Brands ________________________________________ Key Achievements • Delivered $5.6M ARR managing 4 parallel enterprise projects • Secured $8M in SaaS contracts through AI-powered healthcare solutions • Boosted product revenue by $1.2M with lifecycle ownership in MedTech • Reduced process times by 40% through automation • Built operating systems for D2C brands, achieving 37% faster delivery cycles and 68% workload reduction via automation • Trusted by global brands (BoA,HSBC,Accenture) for enterprise-scale Jira and Atlassian architecture, saving clients 100+ hours/month ________________________________________ Leadership & Impact • Scaled teams from startup chaos to structured execution across web, mobile, and cloud platforms • Designed AI-powered dashboards, OKR systems, and automation frameworks for leadership visibility and operational efficiency • Delivered 50+ projects across startups and 7-figure D2C brands, consistently improving delivery speed and execution quality • Recognized for combining strategic vision with hands-on execution, ensuring products not only launch but thrive in competitive markets ________________________________________ Value Proposition Clients and employers choose me over others because: ✔️ I own outcomes, not just tasks ✔️ I combine strategic thinking with execution excellence ✔️ Apply thought process scale products and teams with precision ✔️ Deliver measurable ROI through automation, process optimization, and product innovation ✔️Efficient release management Thanks S K

Accomplished PMO Leader – Certified Disciplined Agile Senior Scrum Master (DASSM)/Disciplined Agile Scrum Master (DASM)/PMO leader delivering complex healthcare and contact-center platforms end-to-end. I’ve led multi-year modernization across CRM, Medicare enrollment workflows, compliance/QA governance, finance reconciliation, licensing/appointments, incentives automation, and workforce operations tools. Beyond standard PM duties, I’ve managed PMO operations and directly led Development + SQA teams through sprint delivery, UAT, release governance, and production stabilization. What you get: structured delivery, crisp execution, and stakeholder-ready visibility, roadmaps, Jira workflows, KPI dashboards, risk controls, and predictable releases. Strong in regulated environments: role-based access, SSO governance, audit-friendly reporting, and change/release management. Core strengths: PMO buildout, Agile/Hybrid delivery, requirements → acceptance criteria, cross-team execution, integration sequencing, and quality-driven releases.

Luckie Daniels is a technology delivery and transformation leader known for helping organizations navigate complexity, align stakeholders, and deliver meaningful results. Her work spans enterprise, public-sector, and nonprofit environments, supporting organizations including The Coca-Cola Company, UPS, Walt Disney, Pfizer, Bank of America, Wells Fargo, and others. She specializes in leading modernization efforts, technology implementations, operational improvements, and organizational change initiatives that connect strategy to execution. Most recently, she served as the client-side Senior Technical Project Manager for the New Mexico Public Regulation Commission's modernization of a 20+ year legacy platform, guiding vendor delivery, stakeholder alignment, UAT, training strategy, and go-live readiness across a high-visibility transformation effort. A lifelong learner and technology innovator, Luckie is particularly interested in the responsible application of AI and emerging technologies to improve delivery, decision-making, and real-world outcomes. Beyond enterprise delivery, she is a VR4Good Innovator and proud Girls Who Code advocate committed to expanding access to technology, education, and opportunity through community-centered work.