I am Liza, a motivated, result-focused certified Professional Scrum Master and Project Manager from Ukraine, leading tech projects with Agile methodology for about four years. I have excellent Project, Time, and Human Management experience gained during my work experience. Today, I have successfully closed a lot of long-term and short-term web and mobile development projects for clients from Europe and USA, and I love my job About my personal qualities: friendly, social, goal-oriented, multitasking, motivated, and hardworking. So, I am ready for challenges, passionate about communicating with customers, finding IT solutions based on business needs, and motivating Project Teams to achieve set Goals.

Are you frustrated that all your siloed IT projects fail to deliver the big picture? Do you have a bunch of digital initiatives that haven't been produced according to the promise? I have a hybrid range of skills and over 10 years of experience, including IT Project Management (Certified PMI PMP & ACP) with Scrum Alliance Scrum Master certification (CSM), Business Analysis involving Continuous Improvement, and Data Analysis. This combination of data, automation, and expertise will guarantee that your digital transformation projects are orchestrated properly and provide the business value you anticipated. I fill the space between what businesses need and how that can be solved with technology. Here's what sets me apart: ⚡IT Project Management: Passionate about Agile methodologies in a consistent pursuit of delivering IT projects beyond expected benefits. (e.g., Migrated 5 companies to SAP S4, impacting 200 people and 1000 users) ⚡Scrum Master: I have experience coaching team members in self-management, cross-functionality and focus on creating high-value increments for the product. (e.g., improve a data pipeline to gain stability and generate 50% more value meanwhile the scrum team gained ownership and self-management) ⚡Business Analysis (Continuous Improvement): I bridge the gap between business needs and technical solutions. I bring experience optimizing processes and driving efficiency. (e.g., Designed and implemented a credit approval factory utilizing data analysis, leading to a 60% improvement) ⚡Data Analysis: I can use data to find insights and help make better decisions. (e.g., Increased lead volume by 50% through an optimized data-driven lead generation pipeline) Together, these skills allow me to: ⚡Streamline operations and boost efficiency: Identify bottlenecks and implement data-driven solutions for measurable improvements. ⚡Develop data-driven strategies that drive growth & conversions: Analyze customer behaviour and translate insights into actionable marketing tactics. ⚡Navigate complex IT projects with clarity and collaboration: Ensure your projects align with business objectives and deliver real-world value. Fluent in English and Spanish, available to work in any time zone. Fluent in English and Spanish, available to work in any time zone. Let's discuss your digital transformation challenges! I'm confident I can be your one-stop shop for a successful project.

Customer-centric, energetic, self-motivated process and result oriented Senior Project Manager | Program Manager | Delivery Manager, | Scrum Master, Virtual Assistant, Operations Manager, Chief of Staff | PMP | CSM | Lean Six Sigma | Cloud Azure, AWS, GCP| Healthcare | BFSI | IT| SAP, Cyber Security, Insurance, AI. Are you a startup, mid-sized firm, or enterprise client looking for an experienced, results-driven Project Manager who can take ownership of your projects and deliver quality outcomes across teams, time zones, and tech stacks? You're in the right place — I’m Sitaram, a certified project and operations management expert with 15+ years of experience, managing complex global programs and delivering results across IT, healthcare, cloud, AI/ML, e-commerce, banking, and software development domains. 🔹 Certifications & Qualifications 🎓 MBA – Project & Operations Management 🏆 PMP | PRINCE2 | Certified Scrum Master (CSM) 🔐 Certified Cyber Security Professional | Leading SAFe Agilist 📊 ITIL | Lean Six Sigma Black Belt ☁️ Certified Cloud Practitioner – Azure, AWS, GCP Certified Click Up Expert 🔹 What I Bring to Your Project: ✅ End-to-end project delivery (scope, schedule, cost, quality) ✅ Agile, Waterfall, SAFe implementation & coaching ✅ Managed distributed teams of 40–60+ resources globally ✅ Successfully handled $20M+ budgets ✅ Vendor, client, and team management across regions ✅ Expertise in incident, change, problem management ✅ 100% client satisfaction in fast-paced delivery environments 🔹 Domain Experience: 🏥 Healthcare (Johnson & Johnson, Assumption Life) (SaaS, PaaS, IaaS) ☁️ Cloud Projects (Azure Virtual Desktop, AWS Migration, GCP Implementation) 🛍️ E-Commerce & Retail (Nykaa, Workday) 💳 Banking & Finance (HSBC, Microsoft BFSI teams) 💡 AI/ML (AIBridgeML) 🖥️ IT Application Development & Web Content Management 🔧 ERP & Support Projects (SAP, Application Maintenance) 🔹 Tools I Use: Project & Collaboration: Jira, Confluence, Azure DevOps, Microsoft Project, Click Up, Trello, Asana, Monday.com, ServiceNow, Zoho, Notion, Miro, ChatGPT, Gemini, DeepSeek, other AI tools. Communication & Automation: Slack, Microsoft Teams, Zoom, Zapier, Salesforce Documentation & Visualization: Draw.io, Confluence, Visio, Miro, OneNote, Microsoft Word 🔹 Scrum & Agile Expertise: Sprint Planning, Daily Standups, Reviews & Retrospectives Backlog Grooming, Story Estimation, Velocity Planning Agile Coaching for teams & Product Owners Technical Refinement & Prioritization 🔹 Roles I Can Support: Project Manager / Program Manager Scrum Master / Agile Coach Delivery Manager / Operations Manager Services Manager / Incident Manager Virtual Assistant (Project Ops) / Chief of Staff 🔹 Key Competencies: Cross-functional Team Leadership Strategic Delivery Planning Risk & Compliance Management Incident Management, Change Management, Problem Management & RCA. Process Optimization & Continuous Improvement Stakeholder Communication & Executive Reporting Client Onboarding & Global Account Delivery Workflow Design & Change Management With a proven track record of delivering success for Fortune 500 clients including Amazon, Johnson & Johnson, HSBC, Microsoft, Insight, and Workday, I bring a combination of strategy, execution, and people leadership to every engagement. Delivered projects cost more than 20 million dollars. Accomplishments: Awarded as client champion for JNJ project. Customer obsession award, star performer and wall of fame in customer service in Amazon. Let’s connect and deliver your project with excellence. — Sitaram

Hi! My name is Edward Goldbeck. I am a ServiceNow Certified Technical Architect (CTA), prospective Master Architect, Certified ServiceNow Developer (CAD), Certified ServiceNow Implementation Specialist (CIS), ServiceNow Certified "NextGen" Instructor, Certified System Administrator (CSA), Certified Managed Services / Domain Separation Implementer and I have 30+ ServiceNow certifications and accreditations in total. I have worked on the ServiceNow platform as an administrator, architect, developer, product owner, and evangelist since 2013. I currently juggle multiple roles, including ServiceNow Architect for a multi-national, publicly-traded company with over 3 billion in revenue, 20,000+ users worldwide across all major continents in 15 different ServiceNow instances. I also white label at multiple ServiceNow partner and customer firms as a ServiceNow Practice Director, Lead Developer, and Engagement Manager. I have integrated ServiceNow to ServiceNow using Service Bridge as an accredited implementor, designed, developed, documented and certified ServiceNow Store apps and implemented ITSM, CSM, ITAM, HAM, SAM and custom scoped apps from greenfield as well as brownfield as a solo operator and as part of large, multi-national project teams. In my prior corporate life, I ran IT Operations at a public company (over 1 billion revenue, 13 billion in assets, 1400+ users), with 25 staff nationally reporting to me across identity management, service desk, on-site support, application support, asset management, and IT engineering with a combined capex/opex budget of 3.5+ million annually. This role involved reporting up and down, to the VP of IT, Chief Financial Officer, Chief Technical Officer, and Chief Executive Officer using front end dashboards, visualizations within Performance Analytics, PowerBI and Tableau, and performance analytics. I have developed, sourced, and implemented critical IT systems such as Atlassian JIRA, Microsoft Office 365, ServiceNow, ZenDesk, Solarwinds, Meraki MDM, LogMeIn Rescue, Dynamics CRM, Microsoft Flow, as well as designed and implemented network infrastructure for small offices (5-20 personnel) as well as major multi-level greenfield headquarters (3 floors, 500+ employees) from the network cabling, power cabling, wireless access, video conferencing and physical and logical security. In terms of ServiceNow specifics, I have developed integrations to and from ServiceNow using Workato, Talend, Orchestration, Scripted REST APIs, IntegrationHub, Glide AJAX, and parsing methods. I have imported and coalesced CI and Asset data into the CMDB from tools like Meraki MDM, Solarwinds, Verizon, LogMeIn Rescue, Workspace One, Lenovo and CDW. I have built order guides and workflows between Oracle HCM and other ATS / HRMS tools to ServiceNow for onboarding and offboarding using Orchestration. I have built workflows for business units such as AP, AR, Internal Audit, Resident Operations, Sales, Marketing, and all major IT functions (PMO, Service Desk, Engineering, Compliance, Security, Etc.) I am available early morning, afternoons, and weekends to work through your needs. I can make myself available for architecture, peer review, testing, administration, development, documentation, or any other deliverables that fit within my wheelhouse. I would be happy to put my skills to use, supporting your needs within the ServiceNow ecosystem on a part-time basis. I am looking forward to speaking with you about the opportunity. Have an outstanding day! Respectfully, Edward E. Goldbeck Principal Consultant | Goldbeck Technology LLC

I am an experienced, PMP® certified, Project Manager with more than 5 years of experience in different kind of projects: 🚀 Digital transformation. 💻 Technological change. 🔧 Software development. I specialize in managing both in-house and outsourced teams, ensuring seamless coordination and alignment of resources to meet project objectives. My approach includes agile methodologies (Scrum, Kanban) as well as traditional project management, depending on the client's needs and the nature of the project. I have extensive experience in tools such as Jira and Trello, but can easily adapt to other platforms as required. I also have experience in UX/UI prototyping using Figma, which allows me to better understand design workflows and collaborate effectively with design teams. I have led a wide range of projects, from implementing management software like ERP or CRM, to developing custom software products, as well as projects involving significant technological change based on client requirements. My focus is on: ✔ Careful planning ✔ Constant communication with stakeholders in 🌟𝙀𝙣𝙜𝙡𝙞𝙨𝙝 𝙖𝙣𝙙 𝙎𝙥𝙖𝙣𝙞𝙨𝙝🌟 ✔ Efficient resource management ✔ Strict adherence to timelines. If you're looking for a Project Manager who can tailor project management to your needs and ensure successful delivery, I would be happy to help bring your project to the next level 🤝

With nearly 20 years of experience managing teams, projects, programs and digital software products, I have come to love and welcome many different kinds of initiatives. Specialized in implementing Agile processes to enhance traditional PM practices towards greater success. Experienced in enterprise-level Fortune 100 companies such as Disney, as well as small web agencies or startups. PMP as well as SCRUM certified, my expertise ranges from traditional project management to custom approaches that combine both Agile and Waterfall methods to best fit each client. I love a challenge, and especially appreciate a creative & positive approach to project management.

💼 QA Tester | Product/Project Manager | Talent Acquisition Expert Versatile professional with real, hands-on experience across three areas: Software Quality Assurance, Product Ownership/Project Management, and Talent Acquisition/Recruiting. I've spent close to a decade working inside global companies (including Bosch Group) in roles that combined all three disciplines, so I bring genuine cross-functional experience rather than surface-level knowledge in any one of them. 🧪 Software QA & Testing ISTQB Foundation Level certified, with hands-on testing experience across web, mobile, and IoT/embedded systems. ✅ Manual & Functional Testing (Black Box, UAT, Regression) ✅ Test Planning, Test Case Design, Execution & Traceability ✅ Bug Tracking & Defect Lifecycle Management ✅ RESTful API Testing ✅ Jira + Xray and Azure DevOps Test Plans ✅ Tested Video Management Systems (Bosch Group) covering MQTT, IoT, and device management ✅ Mobile app QA (iOS/Android) for a large consumer-facing product on a global crowdsourced testing platform (Ubertesters) 📊 Product Ownership & Project Management Atlassian Agile Project Management certified, with practical experience supporting product owners and running Agile processes end-to-end. ✅ Coordinated a 2nd-level support team across India and Portugal (Bosch Group) ✅ Managed Change Requests, Release Management, and Incident Management processes ✅ Planned and supported sprint cycles directly alongside product owners ✅ Led User Acceptance Testing (UAT) cycles to confirm delivery met business requirements ✅ HRIS Project Management experience: SAP SuccessFactors, Digital Adoption Platforms (DAP), Identity & Access Management (IAM) ✅ Prior roles as Continuous Improvement Project Manager (Philippines) and Production Manager (Ireland) 🎯 Talent Acquisition, Sourcing & Recruiting Nearly 5 years of progressive recruiting experience, from HR Assistant to Global Senior Talent Acquisition Expert. ✅ Led the Talent Acquisition team at Bosch Portugal, defining recruiting KPIs and monthly reporting across multiple locations ✅ Partnered directly with HR and Engineering Directors to define and execute talent acquisition strategy ✅ Drove employer branding initiatives together with Communication and Corporate HR teams ✅ International tech, customer support, and BPO recruiting (Cross Border Talents) ✅ Freelance IT headhunting: Boolean search, LinkedIn Recruiter, market mapping, and candidate screening across Europe and Portugal 🌍 International Experience Based in Porto, Portugal since 2019, with professional experience in Portugal, Germany, India, the Philippines, and Ireland. 🗣️ Languages Fluent in English and Portuguese, with working knowledge of Spanish, and extensive experience working in multicultural, cross-functional global teams. Whether you need rigorous software testing, a steady hand managing product delivery and Agile processes, or a recruiter who can find and qualify the right people quickly, I bring real operational experience to get it done reliably.

I am a certified Zendesk Admin with over 5 years of experience in setup, automation, AI integration, and system optimization. I have worked with and supported Fortune 500 companies, giving me the expertise to manage Zendesk at scale while also tailoring solutions for smaller teams. My specialty is handling the hands-on technical work that keeps your Zendesk instance running smoothly, whether that means building from scratch, cleaning up existing workflows, or creating automations that save your team valuable time. I also bring consulting experience that helps businesses think bigger about customer support. Beyond triggers and macros, I can advise on workflow design, reporting, and CX strategy, giving you both a skilled admin and a trusted partner in one person. What I deliver includes streamlined setups, smarter automations, AI chatbots and APIs, reporting dashboards, and ongoing admin support that scales with your business. My goal is simple: make Zendesk work smarter for your team and your customers.

I help companies 𝙗𝙪𝙞𝙡𝙙 𝙘𝙪𝙨𝙩𝙤𝙢 𝙉𝙤𝙩𝙞𝙤𝙣 𝙬𝙤𝙧𝙠𝙨𝙥𝙖𝙘𝙚𝙨 that scale — from CRM to task tracking to team onboarding. 𝙉𝙤𝙩𝙞𝙤𝙣 Consultant & 𝙎𝙘𝙧𝙪𝙢 𝙈𝙖𝙨𝙩𝙚𝙧 | Worked with Wargaming, Coca-Cola, Nestlé, Huawei & more. ✅ 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴: 15+ years of experience in project management, operations, and business systems 6 years in IT, managing large-scale digital and marketing projects Notion Consultant & Professional Scrum Master Experience delivering for global brands: Wargaming, Coca-Cola, Nestlé, Huawei, JTI, A1 ⚙️ 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜 𝗢𝗳𝗳𝗲𝗿: - 𝗖𝘂𝘀𝘁𝗼𝗺 𝗡𝗼𝘁𝗶𝗼𝗻 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: project & task management, CRM, finance, content, HR - 𝗥𝗼𝗹𝗲-𝗕𝗮𝘀𝗲𝗱 𝗗𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀: team-specific views, permissions, and ownership structure - 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲 𝗛𝘂𝗯𝘀: onboarding systems, SOPs, searchable documentation - 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻𝘀: Make.com integrations, Telegram bots, forms-to-tasks, real-time alerts - 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: team onboarding, video guides, live training, ongoing PM partner support 💬 𝗪𝗵𝗮𝘁 𝗠𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗦𝗮𝘆: “The best digital solution I’ve seen in 13 years. Everything is automated and built for us.” — Iya Kolomenceva, CEO @ Mara Studio “Now everything is in one place — CRM, tasks, finances, content. It just works.” — Artemiy Pankov, CEO @ MEM BOX 👋 𝗟𝗲𝘁’𝘀 𝗖𝗼𝗻𝗻𝗲𝗰𝘁 𝗶𝗳: - You’ve outgrown Trello, spreadsheets, or fragmented tools - Your team needs one centralized system with clarity, structure, and control - You want Notion to serve your business — not the other way around 📬 Send me a message — I’d love to help you build a workspace that grows with your team.

I'm a consultant experienced in Implementation and and supporting monday.com clients with a primary focus on small and medium-sized businesses. Whether you need to create an new system, automate an existing one or need someone to clean up and streamline current processes, I can help. -I know Monday.com, Atlassian Jira/Jira Service Management and Docker/file. -Transparency is key for me, so expect to get responses quickly. -Effeciency matters. I don't waste time, and always looking to improve what I look at.