4+ Years of Experience | Certified Zoho Developer/Consultant | Business Process Automation | Enterprise Systems Design I’m Rameez Tariq, a Zoho Solutions Architect with 4+ years of experience in business process transformation, CRM strategy, and enterprise-grade system implementations. I specialize in designing and deploying scalable Zoho optimize operations, reduce inefficiencies, and accelerate growth. My expertise blends deep Zoho platform mastery with proven business insight, ensuring every solution is technically precise, strategically aligned, and user-friendly. Core Expertise - Zoho One Implementation & Optimization – Customization across Zoho CRM, Creator, Books, Desk, Campaigns, Projects, and more. - Process Automation – Advanced Deluge scripting, Blueprints, workflows, and Command Center to reduce manual work and enforce process compliance. - API & Third-Party Integrations – REST API, Webhooks, and integrations with Google Workspace, Twilio, PayPal, Maqsam, property portals, and custom systems. - CRM Migration & Data Management – Structured migrations from Salesforce, Dynamics, Pipedrive, or Excel with data cleansing and relational mapping. - Cross-Platform Automation – Unified workflows using Zoho Flow, Make.com, and Zapier for seamless system orchestration. - Analytics & AI Solutions – Predictive analytics, custom dashboards, and Zoho Analytics, Power BI, and ChatGPT integrations for data-driven decisions. - Sales Funnel Architecture – Custom pipelines, forecasting, lead scoring, and workflow automation to drive predictable revenue growth. Client Success Highlight "Good person. Recommend to work with Rameez. He did a great job on Zoho desk. Set up an automation and finished all that I requested from him. All automation done properly." Let’s connect to transform your operations with Zoho-powered systems designed for scale, automation, and measurable growth.

Hi, I’m Chantal. I help organisations and founders build clear and reliable operations. Some outcomes I've created: → HubSpot implementation for a €25M+ e-commerce leader with full workflow design and training. → Rebuilt research project and process management operations for a Dutch hospital department (48 researchers, 80+ studies), improving turnaround time ~30% and reducing errors ~40%. → Designed AI onboarding for an NGO (WhatsApp + CRM), automating 80% of intake and raising completion by ~30%. → Built multi-channel automations for an integration with a SaaS, cutting manual work 70%+ and improving lead response time ~40% → Process design and implementation of GoHighLevel for a Hospitality Business including the design of all automations Also available based on a monthly retainer. What makes me different: Most automation freelancers are developers. They build what you ask for, not what your business actually needs. I start with operations first. I help businesses fix messy workflows, bottlenecks, and broken handoffs before automating anything. With 20+ years of experience in operations, project leadership, and process design across startups, healthcare, research, and growing businesses, I build systems that support growth instead of adding more complexity. About Me I’m a systems and process-driven operator with 20+ years of experience supporting founders, CEOs, and leadership teams across startups, scaleups, NGOs, and research environments. My strength is turning complexity into clarity - building the structure, rhythm, and execution needed to keep businesses running and scaling smoothly. I built operating systems from scratch. I’m usually brought in when things feel messy, fast-moving, or stuck. I map what’s happening, redesign broken workflows, organise the projects, and build an operating rhythm that brings the whole team into alignment again. My background spans operations, project and process management, team oversight, SaaS implementations, research workflows, and cross-functional coordination. I’ve led remote teams, implemented new systems from scratch, and supported clients through fast-growth phases where clarity, accountability, and structured execution are essential. Alongside this, I work with AI tools and automation platforms to reduce manual work, increase efficiency, and streamline operations without adding headcount. My approach blends operational leadership, process optimisation, behavioural psychology, and system design - I don’t just design systems; I make sure they actually work in daily operations. Familiar with tools like Claude, Manus, Airtable, Make, n8n, Replit, just to name a few. If you need someone who can step in, get a clear view of the situation, rebuild structure, manage the moving parts, and keep everything running smoothly, I take this off your plate so you can stay focused on leading the business. What I Can Help You With Fractional COO / Chief of Staff support Operational audits & execution plans Workflow redesign & SOP development Project and program management AI & Automation CRM/SaaS implementations support Building internal processes & knowledge systems Remote team management & KPI structures Onboarding frameworks for staff, clients, or participants Cross-functional coordination & leadership support Skills & Tools Operations & Systems: Operations Management, Process Optimization, Project Management, KPI Frameworks, SOP Development, Org & Workflow Design, Knowledge Management Automation & AI: n8n, Make, Zapier, OpenAI/ChatGPT, Claude, Manus, Airtable, Make, n8n, Replit. CRM & Other Tools: HubSpot, Odoo, Notion, ClickUp, Monday, Slack, Asana, BI (Business Intelligence) Leadership & Team: Team Oversight, Cross-Functional Coordination, Stakeholder Management, Training & Coaching, Remote Team Leadership

🥇 Certified HubSpot Expert | AI Automation | Pipedrive CRM | ClickUp PM | Airtable | If your team is drowning in tabs and your data lives in five different places, the answer isn't another tool ,it's a system that actually makes sense. I'm a CRM and Automation specialist with a background in Business Analysis, and I genuinely love untangling the operational chaos that slows growing teams down. I take the messy, manual stuff ,the copy-pasting, the missed follow-ups, the spreadsheets nobody trusts and build automated systems that run quietly in the background while your team focuses on real work. Whether that's a HubSpot sales process that actually converts, or a ClickUp workspace your team will willingly open every morning, I make sure your tools pull their weight. ━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗪𝗛𝗔𝗧 𝗜 𝗛𝗘𝗟𝗣 𝗬𝗢𝗨 𝗕𝗨𝗜𝗟𝗗 ━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▸ 𝗛𝘂𝗯𝗦𝗽𝗼𝘁 & 𝗣𝗶𝗽𝗲𝗱𝗿𝗶𝘃𝗲 (𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱) I don't just flip switches and call it a day. I build out full sales ecosystems lead workflows, custom pipelines, and reporting that gives you a clear picture of what's working and what isn't. Your CRM should be the one place everyone trusts. I make it that. ▸ 𝗔𝗜 & 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 Using Zapier, Make, and n8n, I connect the dots between your tools. Lead scoring, marketing sequences, data syncing the repetitive stuff gets automated so your team stops being the integration layer. ▸ 𝗖𝗹𝗶𝗰𝗸𝗨𝗽 & 𝗔𝗶𝗿𝘁𝗮𝗯𝗹𝗲 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲 I design workspaces that feel logical, not like someone assembled them in a hurry. Task dependencies, custom views, Airtable databases that power things behind the scenes built the way your team actually works. ▸ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗗𝗲𝘀𝗶𝗴𝗻 Before I write a single automation, I map it out. Lucidchart diagrams, User Stories, SOPs because a workflow built on shaky logic is just a faster way to create new problems. ━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗠𝗬 𝗘𝗫𝗣𝗘𝗥𝗧 𝗦𝗧𝗔𝗖𝗞 ━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗖𝗥𝗠 → HubSpot (Certified), Pipedrive, Zoho CRM,GHL 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 → Zapier, Make, n8n, Marketing Automation 𝗣𝗠 & 𝗗𝗮𝘁𝗮 → ClickUp, Airtable 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 → Business Analysis, Technical Writing, Process Docs ━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗪𝗛𝗬 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 𝗠𝗘? ━━━━━━━━━━━━━━━━━━━━━━━━━━━ I've helped teams across a range of industries clean up their operations and actually trust their data again. I don't just hand over a working script I make sure the whole system makes sense for your business, and that your team knows how to use it. If you're ready to stop doing manually what a machine could handle, send me a message. Let's build something that works even when you're not.

Running a coaching business is one thing. Running the operations behind it is another. The bigger your coaching business grows, the more the backend demands of you... the team, the launches, the client onboarding, the tech, the processes. And the more time you spend in the operations, the less time you spend doing what you're actually good at. That's the problem I solve. I'm Louisa, an Online Business Manager who works exclusively with coaches and coaching businesses. I don't advise. I don't hand you a strategy document and wish you luck. I get into your business and run the backend, so you can stay in front of your clients and out of your own way. You run the vision. I run everything else. What changes when you have the right OBM: → Your launches run on time without you managing every moving part → Your team knows what to do, when to do it, and who owns what → Your client onboarding and delivery processes run smoothly without manual input → Your operations are documented....nothing lives only in your head → Your business has the infrastructure to scale without you becoming the bottleneck What I do as your OBM / Operations Manager: ✦ Operations Management — Overseeing the day-to-day running of your coaching business so it doesn't fall on you ✦ Launch Management — End-to-end coordination of program and course launches, from timeline to tech to team ✦ Systems & Process Development — Building the workflows and automations that make your business run consistently ✦ SOP Creation — Documenting how everything works so nothing depends on one person knowing it all ✦ Team Management — Managing your contractors and VAs, setting clear expectations, building accountability ✦ Project Management — ClickUp and Asana setup, task delegation, sprint planning, and cross-team coordination ✦ CRM & Automation — Workflow builds and CRM management including GoHighLevel, ActiveCampaign, and ConvertKit ✦ Client Experience Systems — Onboarding, delivery, and offboarding flows that run without manual chasing ✦ Tech Stack Reviews — Auditing your tools, cutting the noise, and making sure everything works together Who I work with: Life coaches · Business coaches · Health & wellness coaches · Executive coaches · Mindset coaches · Relationship coaches · Course creators & online educators · Coaching membership site owners · Group programme operators · Coaches scaling past 6 figures Tools I work with: ClickUp · Asana · Zapier · GoHighLevel · Kajabi · Teachable · ActiveCampaign · ConvertKit · Slack · Notion · Canva · Wistia · Zoom · Google Workspace I work at the operational level... seeing the full picture of your business, identifying what's breaking down, and building the systems and team structures that make sustainable growth possible. Ready to get the backend off your plate? Send me a message and let's talk about what a well-run coaching business could look like with the right operations manager behind it. less

🚀 Turning Ideas into Structured, Scalable Solutions With 12+ years of experience in Business Analysis and 8+ years leading projects, operations, and client delivery, I help businesses transform ideas into clear plans, actionable workflows, and successful outcomes. I specialize in bridging the gap between business and execution—working closely with stakeholders, founders, designers, developers, and operations teams to bring clarity to complex requirements and keep projects moving forward. Whether it's project coordination, process improvement, workflow optimization, documentation, client management, or delivery oversight, my focus is always on creating structure, accountability, and measurable results. ✅ Project & Delivery Management ✅ Business Analysis & Requirements Gathering ✅ Process Mapping & Workflow Optimization ✅ SOP Creation & Documentation ✅ Stakeholder & Client Management ✅ Agile / Scrum Coordination ✅ CRM & Operations Support ✅ Cross-Functional Team Leadership Clients work with me because I don't just manage tasks—I create systems that make teams more efficient, projects more predictable, and businesses easier to scale. If you're looking for someone who can quickly understand your business, bring order to complexity, and help drive projects to completion, let's connect.

📌 “Rachel is an invaluable member of our team. Her expertise and commitment play a crucial role in the projects’ success, and we are especially impressed by her problem-solving abilities. We wholeheartedly recommend her.” 📌 “Rachel was excellent — very responsive and technically outstanding. Will hire again soon for more productivity work.” I’m Rachel Amankhu, a proactive and highly skilled Project Manager, Executive Virtual Assistant, and CRM Automation Expert with 5+ years of proven success helping businesses streamline operations, improve efficiency, and scale confidently. As a 100% Job Success Top-Rated freelancer, I specialize in creating order, clarity, and automation for growing teams — so business owners can focus on strategy while I handle execution. Over the years, I’ve managed diverse functions including: ✨ Project and calendar management using Asana, ClickUp, Monday.com, Smartsheet, and Jira ✨ Business reporting, KPI tracking, and workflow automation using tools like Zapier, Power Automate, and HubSpot ✨ SOP creation and operations management to streamline team activities and improve accountability ✨ CRM setup and automation in GoHighLevel, Hivemind, Zoho, Zendesk, and HubSpot 💬 Executive communication and email management, ensuring seamless coordination between leadership, teams, and clients ✨Onboarding and HR coordination, including developing onboarding systems in M365 ✨ Marketing automation, lead generation, and payment processing** through Stripe and integrated platforms I serve as a reliable communication bridge between senior leadership, executive teams, and clients — ensuring all operations align with company objectives and deadlines. My goal is to help your business run smoothly, efficiently, and smartly. ✨ Tools I Use MS Project | Trello | ClickUp | Asana | Monday.com | Jira | Zapier | HubSpot | Zoho | G-Suite | MS Office | Calendly | Smrtphone | Stripe | Podio | ScoreApp | Notion | Podia | Loom | Skype Always open to learning new tools and systems to best support your operations. ✨Certifications Fundamentals of Agile Project Management Fundamentals of Waterfall Project Management PRINCE2 Certification Preparation – Fundamental Concepts MS Project Monday.com – Project Management (Intermediate to Advanced) Onboarding New Employees: Increase Retention & Performance Operations Management, Strategy, and Product Design Excellence in Excel: Create a Dynamic Gantt Chart Advanced Excel ✨Work Setup Dual monitors for multitasking efficiency Strong internet connection Dedicated, distraction-free workspace Full-time availability with 30-minute response time Experience collaborating across time zones Let’s have a quick chat to discuss how I can help bring structure, clarity, and automation to your business. I look forward to becoming your reliable systems and operations partner. Welcome!

Zoho Done Right: Premium Implementation for Serious Growth If your business is drowning in scattered tools, manual tasks, and broken processes, here’s the truth: scaling gets harder, not easier. We help companies fix that. We build powerful, automated, and deeply integrated Zoho ecosystems that run clean, predictable, and aligned with your business goals. Everything we deliver is engineered for clarity, speed, and long-term stability. As a Zoho Premium Partner, we work with clients across continents (startups, SMBs, and enterprise teams) who want a system that doesn’t just work, but performs. Why Clients Trust Us Zoho Premium Partner with access to Zoho’s internal best practices and early feature rollouts Alberta Regional Zoho Partner Award (2023) 100% Job Success on Upwork with 5 star global reviews Experts across 19+ Zoho applications ROI-focused approach that removes waste, speeds up operations, and increases visibility A broad team of certified Zoho specialists located across different regions and continents Systems designed to grow with your business, not restrict it We build with precision. We optimize with intention. We scale with you. What We Deliver We don’t just deploy Zoho. We architect your ecosystem so every module, field, workflow, integration, and dashboard works together with your business model. Our core delivery areas include: Clean, custom system architecture Advanced workflow automation Real-time analytics and dashboards Cross-application integrations CRM and operations design Long-term support, refinement, and system optimization PowerPlan efficiency: pay only for what you use, with senior experts available on demand Everything is documented. Everything is built for scale. Everything follows a stable, long-term structure so your team stays confident using it. Certified Expertise Across the Zoho Suite You asked to include the complete list, so here it is. Clear, detailed, and client-ready. CRM & Sales Zoho CRM Zoho Begin Zoho Marketing Automation Finance Suite Zoho Books Zoho Expense Zoho Billing Zoho Inventory HR & People Ops Zoho People Zoho Recruit Support & Service Zoho Desk Zoho Assist Zoho Survey Social & Marketing Zoho Campaigns Zoho Social Zoho Workplace Development & Project Tools Zoho Creator Zoho Projects Zoho Sprints Zoho Analytics Security & Utilities Zoho Vault Zoho Sign This level of certification coverage is rare, and it gives clients confidence that every part of their ecosystem is handled by someone who actually knows the deeper mechanics of Zoho, not just the surface-level configuration. Platforms We Integrate With We connect Zoho with almost any platform that supports APIs, including: Stripe, PayPal, Shopify, WooCommerce, WhatsApp, Twilio, Mailchimp, Gusto, QuickBooks, and dozens more. If it can talk, we’ll make it communicate smoothly with your Zoho stack. Industries We Serve We’re deeply familiar with how different industries operate and what each one needs from Zoho. Our implementations support: E-commerce Real estate Healthcare Education Finance and compliance-heavy operations Digital agencies SaaS and technology companies Our approach stays the same across all industries: understand the business first, then build Zoho systems that reduce effort, increase accuracy, and open up real visibility. How We Work With Upwork Clients Clear communication and structured delivery matter. That’s why we work in a way clients prefer: Fast response time Transparent communication at every stage Smooth onboarding with no confusion Clean documentation so you always know how your system works On Upwork, reliability is as important as skill. We take both seriously. What Makes Us Different We don’t rely on templates. Everything is built around your operations We balance automation with usability so your team actually enjoys the system We guarantee clarity, compliance, and documented builds you can rely on long-term We work with precision and avoid unnecessary complexity Our global team lets us support clients across time zones RED-MED-PALS task routing ensures each part of your project is handled by the right expert Clients come to us because they’re tired of messy builds, half-done automations, and systems that break under real usage. They stay because our work is predictable, scalable, and thoughtfully designed. Free Planning & Pricing Session If you're ready to build a Zoho ecosystem that actually supports growth, not chaos, let’s talk. Send a message, share your goals, and we’ll walk you through how we can turn your business into a cleaner, automated, data-driven system that runs smoothly every day.

Welcome to my freelancer page. I have a variety of skills that I am willing to share with your organization at an hourly basis and have considerable amount of experience and good rating for professionalism and work ethics to add value to your operations and efficiency. Get in touch today and lets have a discussion to see we can start a foundation of trust and commitment and build a good relationship from there.

I help you design a unified HubSpot system where CRM, marketing, sales, and service work together seamlessly as one scalable operating system so leads move seamlessly from first touch → deal → long-term customer. I specialize in HubSpot CRM implementation, pipeline architecture, automation workflows, lifecycle stage management, RevOps. AI workflow, reporting dashboards & more. I focus on operational HubSpot system architecture not just marketing emails. What I can help you in HubSpot: HubSpot CRM Architecture • Clean pipelines, lifecycle stages & custom properties • Sales + Marketing alignment (no data chaos) HubSpot Automation & AI Workflows • Lead routing & qualification • Nurture sequences & lifecycle automation • Task, deal, and pipeline automation HubSpot Marketing & Sales Hub • Email campaigns & marketing automation • Sales enablement & forecasting • HubSpot CMS & landing pages (conversion-focused) Reporting & Dashboards • Executive dashboards • Funnel visibility & performance tracking • Actionable metrics (not vanity reports) HubSpot Integrations • Zapier / Make (Integromat) • Stripe, Calendly, Slack, Notion & more • Tool stack alignment & automation My Process 1️⃣ CRM Audit Review pipelines, lifecycle stages, workflows, integrations, and data integrity. 2️⃣ Architecture Design Define clear pipeline structure, automation logic, and reporting framework. 3️⃣ Implementation Build workflows, routing logic, sequences, dashboards, and integrations. 4️⃣ Documentation & Handoff Provide clear documentation so your team can manage HubSpot confidently. I think in systems, logic, and outcomes not just features. Tools & Platforms: HubSpot, Calendly, Zoom, Zapier, Make, n8n, Notion, Airtable, ClickUp, Asana, Monday, Trello, Notion, Google Workspace, Slack, Miro & more. Who I work with ✔ B2B SaaS ✔ B2B Tech & Service Companies ✔ Agencies & Consultants ✔ Founders who want clarity, scale, and systems Why work with me? ✅ 10x HubSpot Certified ✅ Top-Rated Freelancer with proven results ✅ Business + technical + strategic mindset ✅ Clear communication & fast execution ✅ I build systems teams actually use If you want HubSpot to become a clean, predictable revenue system your team actually trusts, let’s talk. Send me a message me to get started.

9+ Years Experience | 8,000+ Hours Logged | 1000+ 💙❤️ Satisfied Clients I’m a Tech-Savvy Executive Virtual Assistant and Business Operations Specialist who helps founders, entrepreneurs, and online business owners optimize operations, automate workflows, and scale customer success. I bring a results-driven mindset, a flexible schedule, and deep expertise across CRM platforms, project management tools, and eCommerce systems. Whether it’s running admin tasks, handling customers, managing CRM systems, or supporting your eCommerce backend—I get it done with precision and proactivity. 🔑 What I Do Best : ✅ Administrative & Business Operations Support Data Entry & Data Analysis Calendar, Meeting & Inbox Management Salesforce & Infusionsoft CRM Admin Contract & Document Creation Payroll, Invoicing & Bookkeeping (Xero, MYOB, QuickBooks) Excel Reports, Dashboards, Forecasts CRM & ERP Systems: Salesforce, SAP, Oracle Multi-platform Project Management: Trello, Asana, Jira, Basecamp, Podio ✅ CRM & Automation Support CRM Setup & Workflow Automation Salesforce & Infusionsoft Campaigns Lead Management & Nurturing Email Automation & Follow-up Flows Database Maintenance & Integrations ✅ eCommerce & Online Business Support Amazon / eBay / Shopify Store Management Order Processing, Product Listings, Returns Handling Customer Support (Email, Chat, Calls) Product Research & Supplier Coordination KDP Publishing & Keyword Research ✅ Digital Marketing & Brand Support Canva Ad Creation & Social Media Post Design Market Research & Survey Creation Social Media Scheduling (Facebook, LinkedIn, Twitter) Blog Publishing & Light Content Editing Lead Generation & Prospecting ✅ Customer Experience & Tech Support Inbound Customer Service & Troubleshooting Community Management (Telegram, Forums) ICO Support, Crypto & Blockchain Customer Care Concierge & VIP Services 💬 What Clients Say: ⭐⭐⭐⭐⭐ “Narcis is a team player and extremely responsive. A true asset.” ⭐⭐⭐⭐⭐ “Worked fast, smart, and nailed the job with minimal input.” ⭐⭐⭐⭐⭐ “A solid VA and CRM pro—great ideas and always thinking ahead.” 🌟 Ready to Delegate and Scale? Let me help you run the backend so you can lead the front end. Whether you're a coach, startup founder, Amazon seller, or busy CEO, I’ll take care of the details so you can focus on growing your business. 📩 Let’s chat! I’m available for both short-term gigs and long-term partnerships.