I am a DevOps and Platform architect (cloud as well as on-prem ) with significant experience in domains like embedded, blockchain technologies,big Data, e-commerce and container security. Having worked with AWS (since 2014), GCP (since 2018), Azure(since 2020) , Digital ocean , scaleway and many other cloud provider(IaaS), I have helped clients to onboard and migrate seamlessly with a well designed and planned capacity planning and making informed cost estimations. - AWS operations and its services - EC2,ECS, EKS, Route53, Codedeploy, Cloud formation, CDK, lambda, RDS, Elastic cache, Compliance audits, Billing and cost savings! - GCP, GKE, CloudSQL, Google app engine, Dialogbox, Cloud DNS etc., - Terraform/ansible for infrastructure provisioning on-prem and cloud service providers like AWS,GCP and azure. - Certified kubernetes admin, managed k8s clusters via kops on AWS,GKE,Azure & deployments via helm and contributor to the Kubernetes, helm and kops - Filed RFEs and bugs and report issues to community. - Contributor to Ansible's new releases/modules and reported and fixed bugs. Advise my clients with the best in house practices and keep them updated with the know-hows. - Runtime Container security geek. Hardened Infrastructure and K8s cluster by running penetration tests like application level DDOS and XSS against public facing containers and fixing compromised containers. - Version control/Source code administration - Git, subversion. Branching , merging , tagging , enhancing and embedding policies in server and client side hooks. - Configuration management - Ansible and Puppet geek. Having designed and implemented deployment strategies and integrating tools as per the project demands. - Atlassian tools - Jira, Confluence, Stash configuration, migration and integration them with open source tools like Jenkins, Gerrit and Git to provide a cost-effective and robust solutions. - Vagrant scripts for setting up your development, QA and integration environment within seconds. - Web servers expert : Configuration and setup of apache, nginx and security. - Big Data DevOps Engineer for the Next Data systems and hence well versed with Cloudera automation, Splunk, Elastic search, Kibana, Logstash, Hadoop, Spark deployment. Devised Continuous delivery model for deployment on cluster. - Designed and implemented auto deployment of ghost application on DO & ARM based Scaleway servers with a streamlined CI pipeline.

🌟 8+ years' experience 🌟 Certified 🌟 100% client recommendations and excellent reviews 🌟 Every 4th client became a long-term one 🌟 Easy relationships in the team and quick response to your requests are my strengths 🌟 A dedicated full-time freelancer, available up to 13 hours daily 🧠 HOW I CAN HELP: 🖇️ Manage product documentation projects for smooth releases. 🖇️ Customize dashboards for teams, providing tailored information. 🖇️ Select the right Atlassian platform and tools for your business. 🖇️ Install and configure Atlassian products to meet your needs. 🖇️ Tailor Agile process flows in Jira for seamless task movement. 🖇️ Streamline development processes with continuous integration servers. 🖇️ Troubleshoot and resolve any issues you encounter. 🖇️ Translate your business needs into efficient solutions. 🖇️ Provide comprehensive documentation for your solutions. 🖇️ Evaluate Atlassian Jira products and their suitability for your organization. 🖇️ Migrate your data across different platforms seamlessly. 🖇️ Implement best practices for using Atlassian tools. 🖇️ Establish Agile methodologies and processes for your teams. 🖇️ Improve time management and tracking with Tempo Time Tracking Tools in Jira. 🖇️ Design templates and dashboards for customized views of data. 🖇️ Implement best practices and rules, ensuring proper user approvals. 🖇️ Offer on-demand consultancy and ongoing support. 🖇️ Assist Scrum masters in customizing Jira for their project needs. My extensive experience allows me to understand each team member and their needs on a deeper level. 🔥 Contact me to drive your team forward. You can find me on Upwork using these keywords👇🏻 Atlassian/Jira/Confluence Consultant, Jira Service Management Consultant, Atlassian/Jira/Confluence Expert, Jira Service Management Expert, Atlassian/Jira/Confluence SME, Jira migration, Jira Professional, Jira Workflows, Jira Screens, Jira Permissions, Jira Custom Fields, Jira Automation, Jira Architect, Jira Support, Jira Services, Jira/Confluence Administrator, Automation for Jira, Atlassian Consultancy, Jira Service Management Consultancy, Jira Align, Atlassian/Bitbucket.🌟

𝐘𝐨𝐮𝐫 𝐢𝐝𝐞𝐚 𝐝𝐞𝐬𝐞𝐫𝐯𝐞𝐬 𝐦𝐨𝐫𝐞 𝐭𝐡𝐚𝐧 𝐚 𝐬𝐭𝐢𝐜𝐤𝐲 𝐧𝐨𝐭𝐞 𝐚𝐧𝐝 𝐚 𝐝𝐫𝐞𝐚𝐦. 𝐈 𝐡𝐞𝐥𝐩 𝐭𝐮𝐫𝐧 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐢𝐝𝐞𝐚𝐬 𝐢𝐧𝐭𝐨 𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞𝐝, 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭𝐞𝐝 𝐩𝐥𝐚𝐧𝐬 𝐭𝐡𝐚𝐭 𝐝𝐫𝐢𝐯𝐞 𝐫𝐞𝐚𝐥 𝐫𝐞𝐬𝐮𝐥𝐭𝐬. With a Bachelor's degree and strong expertise in business analysis and product ownership, I help businesses turn their ideas into well-defined, actionable development plans. My goal is to ensure that projects are delivered with clear requirements, realistic scope, and a roadmap for success. 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗼 𝗯𝗲𝘀𝘁: ▫️Translate product strategy into clear, detailed product requirements; ▫️Define key features that align with business goals; ▫️Create comprehensive documentation: SRS, BRD, FRD, user stories; ▫️Build project roadmaps and product backlogs; ▫️Align stakeholders and development teams with measurable expectations. 𝗖𝗼𝗺𝗺𝗼𝗻 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝗜 𝘀𝗼𝗹𝘃𝗲: ▫️Unclear scope and shifting requirements; ▫️Unexpected project costs or overruns; ▫️Missed deadlines and delayed launches; ▫️Gaps between business goals and technical implementation. 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗹𝗲𝘀 𝗜 𝗽𝗿𝗼𝘃𝗶𝗱𝗲: ▫️Software Requirements Specification (SRS); ▫️Business and Functional Requirements Documents (BRD/FRD); ▫️Use Cases and Process Flows; ▫️Epics, Features, and User Stories. 𝗧𝗼𝗼𝗹𝘀 𝗜 𝘄𝗼𝗿𝗸 𝘄𝗶𝘁𝗵: Figma, Notion, Miro, Draw.io, Jira, Confluence, Whimsical, ClickUp, Lucidchart, MS Visio, Asana, Trello, XMind 𝗗𝗼𝗺𝗮𝗶𝗻𝘀 𝗜 𝘀𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲 𝗶𝗻: E-Commerce, FinTech, Logistics, Transportation, Healthcare, EdTech, Wellness & Beauty, AdTech, Retail, Real Estate, CRM, SaaS, ERP 𝗖𝗼𝗿𝗲 𝘀𝗸𝗶𝗹𝗹𝘀: Requirements Gathering, Product Roadmap, Scope Management, Stakeholder Analysis, Change Management, Feature Definition, Competitor & Market Research, Agile Methodologies 📩 Contact me today — and let’s turn your ideas into a product your team can build and your users will love. KEYWORDS: Business Analyst, Product Owner, Product Manager, Technical Writer, Scrum Master, Agile Project Manager, Requirements Analyst, Process Analyst, Documentation Specialist, UX Researcher, Market Research Analyst, Project Coordinator, AI Product Manager, AI Solutions Architect, AI Requirements Specialist, AI Business Analyst, AI Strategy Consultant, AI Implementation Specialist, AI Documentation Expert, Machine Learning Product Manager, ChatGPT Integration Specialist, AI Platform Architecture, AI Product Strategy, AI Requirements Gathering, AI Use Case Development, AI Project Management, AI Transformation, AI Solution Design, AI Product Implementation, AI Consulting, AI Documentation Specialist, SaaS Product Manager, FinTech Product Manager, Startup Product Manager, Ecommerce Solutions, Retail Analytics, Real Estate Technology, Construction Software, Software Requirements, Technical Specifications, Software Documentation, API Documentation, System Documentation, Technical Documentation Writer, RFP Writer, Proposal Writer, Bid Writer, Business Requirements Writer, User Story Writer, Confluence Writer, Requirements Gathering, Requirements Analysis, Market Research, Market Analysis, Competitor Analysis, Competitor Intelligence, Market Entry Analysis, Product Market Fit, Feature Analysis, Product Strategy, Product Strategy Consultant, Product Lifecycle, Product Roadmap, JIRA Expert, JIRA Administrator, Confluence Expert, SDLC, SDLC Expert, Agile, Scrum, Sprint Planning, Backlog Management, Product Backlog, UX Research, Process Mapping, Workflow Optimization, System Integration, Technical Integration, Cross-functional Team Lead, Stakeholder Management

Hello, 🏆 Top Rated Plus Upwork Freelancer ⏱ 14000+ hours billed on UpWork 💻 55+ Projects ✅ Verified portfolio About seven years of experience in software quality assurance and control. Skills & Experience: - manual testing; - QA management; - Web / desktop projects testing; - Mobile applications testing; - SCRUM Certificates: ISTQB® Certified Tester – Foundation Level – May 2017; Skills: - Platforms: macOS, Windows; - Mobile: iOS, Android; - API: Swagger, Postman; - Design & Mockups: InVision, Figma; - Test Management and Issue-Tracking Tools: Atlassian Jira, TestRail, TestLink, Trello, Asana, Phabricator, ClickUp - Database; MySQL, PSequel; - Continuous Integration and Version Control Systems: GoCD, GIT; - Software Testing Methods: Black box, Functional, User Interface testing (HTML, CSS), Regression, Usability, Localization, Compatibility, System, Acceptance, Cross-platform, Cross-browsing; - Test Design Techniques: Equivalence Partitioning, Boundary Value Analysis, Decision Tables, State Transition, Use case testing; - Software Development Methodologies: Scrum, Kanban, Waterfall.

I'm a seasoned IT professional with over 15 years of experience in system administration, technical support, and infrastructure implementation. I specialize in keeping systems stable, secure, and optimized—from the hardware level up to cloud services and DNS configurations. I bring deep expertise in server management, database setup, and load testing, along with a strong focus on email deliverability and DNS records. Whether you're struggling with SPF/DKIM/DMARC alignment, blacklisting issues, or DNS propagation delays, I can troubleshoot and configure your systems to maximize uptime and ensure your emails land in inboxes—not spam folders. 🛠️ What I Bring to the Table: Email deliverability audits & setup (SPF, DKIM, DMARC, PTR records, MX records) System administration (Linux, Windows) and server troubleshooting DNS configuration & troubleshooting (GoDaddy, Cloudflare, Route 53, cPanel) MongoDB-certified database implementation & performance tuning Cloud deployments on AWS, DigitalOcean, and Linode Server hardware support and IT infrastructure upgrades I'm responsive, reliable, and focused on delivering real solutions that reduce downtime and improve system performance. If you're looking for someone who can improve your IT stack—including making sure your email gets delivered—let’s connect.

Salesforce Certified Developer and Technical Solutions Architect with 20+ years of experience delivering cutting-edge Customer Relationship Management and Business Intelligence solutions for SMBs and startups. With 400+ successful projects in my portfolio, including 20+ for Fortune 500 companies, I help businesses unlock the full power of Salesforce with efficient, scalable, and secure solutions. I provide end-to-end services from discovery and technical architecture design to full-cycle implementation and ongoing support, using the latest best practices. Salesforce Expertise ✅ Implementation & Support Salesforce Sales, Service, Digital Experience (Communities), Field Service Lightning (FSL), Financial Services Cloud, NPSP, CPQ, Agentforce Configuration, setup, and optimization tailored to your business needs. Turn-key Services I provide: 🔹 Requirements gathering, process optimization, and UX design 🔹 Architecture design, customization, and development 🔹 Data migration (including large-scale migrations with 1M+ records) 🔹 Admin, power user, and developer training 🔹 System audit and configuration review with roadmap recommendations ✅ Custom Development APEX, LWC, Aura, Visualforce, Flow, JavaScript Supporting, fixing, and enhancing existing Salesforce customizations ✅ AppExchange Development Architecting, developing, and publishing 20+ Salesforce products. Expert in passing Salesforce Security Review ✅ Salesforce to 3rd party systems Integration & Hybrid Solutions 🔹 Hybrid solutions and full-stack development with Heroku, GCP, Azure, SAP, AWS using Java, .Net, Python, Node.js, ABAP, UI5. 🔹 Integrations with SAP (8 years of experience), AWS (Amazon Connect), Google, Intuit, Atlassian, Microsoft, ServiceNow, Oracle, OpenAI, Stripe, PayPal, PandaDoc, DocuSign, WhatsApp, LinkedIn 🔹 ETL & Data Sync tools: Jitterbit, MuleSoft, Dell Boomi, Pentaho DI, Talend, Pervasive, SAP PI 🔹 IoT & VR Solutions: Space management (Smart Parking, Smart Office), Digital Twins, VR CRM, AI chatbots, LLM integration ✅ Accelerators for Faster Implementation: 14+ pre-built Salesforce packages for HR, Project Management, Space Management, Sales Productivity, and more. Let’s collaborate to unlock Salesforce’s full potential for your business. 📩 Contact me today to discuss your project!

Red Hat Certified System Engineer, having around 12 years of experience working in Linux environment and worked on many projects over the year involving Cloud and Dedicated servers. Knowledge of Enterprise Infrastructure technologies and architecture. Worked as consultant on various projects in the past to design and implement an environment which uses Linux and Clusters to run Applications. Os : Linux and Wondows server expert Cloud Services : AWS,GCP, Linode, ToggleBox Configuration : Ansible Containers : Docker/Kubernetes Relational Database Servers : MySql, Oracle, PostgreSql, MsSql,MongoDB DB Languages : Pl/Sql,Stored Procedures, SSIS Scripting Languages : Bash, Perl, Java No Sql Database servers : MongoDB Atlassian: Jira Web servers: Apache, Nginx, Tomcat Mail Servers : Zimbra,Postfix,Sendmail,Hmail,Dovecot Monitoring: Nagios, Zabbix, Monit, Munin, Cacti Virtualization: Openvz, Vmware/Vsphere ESXi/server, VirtualBox CMS : Wordpress, Magento firewalls: iptables, ufw Other: standard network services (DNS, DHCP, FTP, SVN/Git, http proxy, VPN, backups, monitoring etc)

Let's change the world together! I am a passionate operations manager and project manager who can help you solve problems with your teams, systems, or projects. Why hire me? Project Management: -Create successful programs with ambiguous requirements through constant testing and feedback -Built 2 nonprofits from the ground-up -PMP certification -Client facing project manager -SaaS Implementation -CRM Implementation Employee Engagement: -Acted a chief of staff for team of 1500 -Lead and delegate to cross-functional teams of internal employees, and contractors -Develop talent with focus on preparation for leadership roles -Manage hiring and recruitment of top talent Tech: - I never met an app I couldn’t figure out 😉 - Andriod and Apple mobile device expert - Click up - Asana - Honeybook - Workday - Granthub - Dripify - Zapier - Airtable - Notion - Lucidchart - Figma - HubSpot - Salesforce - Mermaid - Atlassian: Jira, Confluence - Creatio Certified - Miro Operations: -Revenue Operations -RevOps HubSpot Certification -Managed several multimillion-dollar businesses -Streamline operations for optimal efficiency through process improvement and tech -Inventory and resource optimization -Creation and implementation of standard operation procedures -Used Canva to create newsletters and social media posts -Microsoft office wiz Sales: -Turned underperforming teams into top performers -Big picture thinking focused on long-term goals -Strategic plans focused on identifying trends for growth -Goal setting based on market and business trends -Created Instagram and Facebook content to reach target audience Previous Roles - Project Manager - Product Owner - Program Manager - Business Manager - Business Analyst

⭐⭐⭐⭐⭐ Versatile IT Consultant | Python Web Development Expert with 7+ Years Experience With a keen focus on Python/Django development and a knack for crafting elegant web solutions, I specialize in architecting scalable backend systems and designing intuitive user interfaces. Leveraging my expertise in DNS management, I seamlessly integrate optimized configurations to ensure peak performance and security. Let's collaborate to transform your digital vision into a reality-driven online presence. 𖤐 Web Development with Python, JavaScript, and TypeScript 𖤐 Django, Django REST 𖤐 Flask, FastAPI, ExpressJS 𖤐 ReactJS, NextJS, Tailwind, Bootstrap 𖤐 PostgreSQL, MySQL, MongoDB 𖤐 cPanel/WHM Management 𖤐 Google Sheets & Microsoft Excel Data Management + Scripting 𖤐 Bamboo, Jira, CircleCI 𖤐 Google Workspace & Office365 Email Setup 𖤐 Email Deliverability (DKIM, SPF, DMARC) 𖤐 DNS / Nameservers Management 𖤐 Domain Registrations, Renewals & Suspensions 𖤐 Microsoft Power Automate, PowerApp, Sharepoint

My name is Jessica Munro and I help AI, marketing/advertising, fintech, and B2C companies leverage systems like HubSpot and Salesforce, optimize business processes, and hone go-to market strategy so they can scale without adding extra hands. I am an expert designing processes with an emphasis on simplicity, usability, and data visibility. I have helped companies from Seed stage startups to multibillion dollar corporations to improve their CRMs, trust their data to make decisions, and allow their employees to spend more time working on the business versus doing repetitive tasks. I prefer working with small to midsize companies since I like to take a tool agnostic approach (more expensive software does not always equal better!) and give unique problems the care and attention they deserve. I would be happy to schedule a 15-30 minute intro call to learn more about your needs and determine if I am the right fit to solve your business problems. I am also available on a part-time contract basis for organizations not ready to hire a strategic leader full- time. ----------------------------------------------------------------- SPECIALTIES: Sales CRM task automation: client follow up, appointment reminders, re-engagement campaigns, customer onboarding, NPS surveys, e-signature, list cleaning, KPI tracking, lead routing, lead qualification Analysis: Sales territory/ABM market analysis & planning, marketing attribution, sales funnel, quota planning Custom reporting: Salesforce, Hubspot, Tableau, Looker Fractional Leadership for RevOps orgs not ready to hire a strategic leader full-time Hubspot Solutions Partner: Onboarding, Implementation & Management (Sales, CRM, Marketing, Operations, Service, and CMS), Integrations Salesforce: Sales Path setup, Google Ads Manager Integration, Sales/Service Cloud Management Process mapping and documentation Marketing agency automation: building reporting templates in google sheets with integrations to CRM, communication efficiency, pricing models, contract automation -------------------------------------------------------------------------- Current Certifications: Salesforce Certified Administrator, HubSpot Sales Software, HubSpot Reporting, HubSpot Solutions Provider -------------------------------------------------------------------------- Keywords: CRM (HubSpot, Salesforce, Pipedrive, GoHighlevel, Airtable, Gainsight), Marketing Automation (Pardot, Salesforce Marketing Cloud, ActiveCampaign, HubSpot Marketing Hub), Integration (Zapier), Business Automation Strategy, Quote to Cash (Dealhub, Stripe, Zaybra), Sales Automation (Salesloft, Zoominfo, Outreach, Apollo, Chilipiper, Gong), Jira, Atlassian, Implementation, Data Analysis (Looker, Tableau, Mixpanel, Qualtrics), Retool, Process, Sales Operations, Marketing Operations, AI tools (Claude, ChatGPT, Clay), Commisions (QuotaPath)