I build systems that let founders step away from the daily operations of their business. Most founders hire a team expecting things to get easier. Instead, they become the bottleneck. Every decision, every follow-up, every "where are we on this?" still runs through them. I fix that. I come in, understand how your business actually works, and build the operational infrastructure around it - custom dashboards, workflows, delivery tracking, SOPs, and automations designed for how your company runs. My process: define your deliverables → break them into workflows → map every task → assign ownership and timelines → systemize everything so work moves without you pushing it. Over the past 7+ years I've: 📌 Built delivery systems supporting $250K+/month in recurring revenue 📌 Cut project turnaround from 15 days to 3 by redesigning operations 📌 Turned teams that needed daily check-ins into ones that run full delivery cycles on their own 📌 Structured and managed remote teams of 10–30 people across 5+ time zones 📌 Took founders from 60-hour weeks buried in operations to fully stepping back within 30 days What I deliver: → Operations Audit - I map how your business actually runs, find the bottlenecks, and show you exactly what's broken and where to start → Custom Dashboards - Built around your business, not a template. Client tracking, task boards, pipeline visibility, finances, all in one place → Workflow Design - Every deliverable broken into clear steps, owners, and timelines → SOPs & Process Documentation - Everything your team needs to execute without asking you, written step by step → Automations - I eliminate the repetitive manual work so your team focuses on what matters → Project Management Systems - Structured the right way so your team actually uses it → Team Structure & Accountability - Clear roles, ownership, delivery cadences, and escalation paths so you're not the one following up → Reporting & KPI Tracking - Systems that show you what's happening without you having to ask → Onboarding Systems - For clients and team members, documented, repeatable, and fast → Fractional COO Support - Ongoing operational leadership so your business keeps running tight as you scale Clients say: ⭐ “Thiane is not only a pleasure to be around, she is a natural superstar. In my opinion, she is one of the most gifted and talented individuals I've seen in a long time, and we are fortunate to have met her and to work with her.” - Robert Nizielski, CEO at 2x2 Partners ⭐ "Thiane was a total game changer. I had a bunch of things scattered across docs, emails, and my brain, and within a few weeks she built a full Asana setup from scratch that actually made sense for how we work. Now everything is organized, automated, and moving without me needing to check in all the time." - Amy Lynn, CEO at Amy Lynn Interior Design ⭐ "Thiane came in and completely transformed how we work. She took our studio-based setup and turned it into fully digital operation. She built our entire system in Asana from scratch, trained the team, created SOPs, and got everyone aligned fast. One of the most reliable and sharp professionals I have worked with." - Daniel Probert, CEO at Wowmi I'm the right fit if you're a founder who: → Hired a team but still runs everything → Has no visibility into what's getting done → Spends more time managing than growing → Needs real systems, not another tool setup If things feel messy right now, send me a message and tell me what's going on. I'll tell you exactly where I'd start 😊 Expertise Operations Strategist, Custom Operations Systems, Business Operations, Workflow Design, Process Improvement, SOP Creation, Process Documentation, Remote Team Management, Project Management, Dashboard Design, Delivery Systems, Automation, Make, Zapier, GHL, GoHighLevel, Asana, ClickUp, Monday, Notion, Google Workspace, Slack, Fractional COO, Operations Audit, Team Accountability, Onboarding Systems, KPI Tracking, Agency Operations, SaaS Operations, Ecommerce Operations, Content Operations, Founder Support, Operational Infrastructure, Business Systemization, Scalable Systems

I help organizations take AI from vision to production — combining enterprise architecture, hands-on AI delivery, and 12+ years of project management. ⚡ AI ENABLEMENT AI adoption models | Agentic AI solutions | AI-driven deep analysis Data platforms on Microsoft Fabric & Databricks | Utilizing AI tools like Claude & N8N AI governance & prompt engineering — compliant, repeatable, production-ready 🏗 ENTERPRISE ARCHITECTURE IT–business alignment and end-to-end solution architecture Requirements & design validation — catching expensive mistakes early Hands-on stack: TypeScript, Node.js, Angular, Python, .NET, Oracle, Power BI ✅ PROJECT MANAGEMENT 12+ years of Agile delivery — government & private sectors, GCC From ambiguous requirements to audited go-live Regulated Fintech & healthcare: data governance, cybersecurity compliance Strategy, architecture, and delivery — one person, end-to-end. Let's talk.

Frustrated with projects running late, missed deadlines, or chaotic workflows? I’ve helped SaaS, IT, and e-commerce teams deliver projects 40% faster, cut delays by 35%, and reduce resource misallocation by 25%, all by implementing Agile project management, ClickUp workflows, Jira, and workflow automation. I’m a Senior Software Project Manager, Scrum Master, and Agile Practitioner with 8+ years of experience leading complex projects from initiation to long-term execution. I don’t just manage tasks, I transform messy processes into scalable systems that save time, boost efficiency, and deliver measurable results. Core Expertise & Skills Project Management & Agile: Agile Project Management, Scrum Master, Sprint Planning, Technical Project Management, IT & Digital Project Management, Risk Management, End-to-End Delivery Tools & Platforms: ClickUp, Jira, Asana, Monday.com, Trello, Notion, GHL (HighLevel), CRM Solutions Automation & Efficiency: Workflow Automation, Make.com, Zapier, n8n, OpenAI API Integrations, Process Optimization, Productivity Boost Documentation & Reporting: Scope of Work (SOW), BRD, FRS, PRD, Dashboards, Gantt Charts, QA Processes, Wireframing Why Clients Work With Me • I act as a strategic partner, not just a PM • I implement scalable systems and automations that grow with your business • I focus on metrics, workflow optimization, and measurable ROI • I specialize in SaaS, IT, e-commerce, and digital workflows, helping teams scale efficiently without chaos If your team struggles with missed deadlines, scope creep, or inefficient processes, I build custom project management systems and automations that keep projects on track, on time, and on budget. Let’s connect! I’ll design a tailored PM system, optimize workflow visibility, and make sure your projects are delivered efficiently from day one.

Do you need help keeping projects organised, improving workflows, or supporting day-to-day operations so things actually get done on time? I help founders, teams, and busy executives stay organised and focused by providing project coordination, operations support, SOP development, and structured workflow management. My work is centered on bringing clarity, structure, and execution discipline to how tasks, projects, and processes are managed across teams. I keep operations structured, documented, and trackable. What I can help you with • Project Coordination & Task Management • Executive Support (Calendar, Email & Inbox Management, Scheduling, Travel Coordination) • Google Workspace Administration (Gmail, Google Calendar, Docs, Sheets, Drive & Forms) • SOP Creation & Process Documentation • Workflow Design & Process Improvement • Meeting Coordination, Note-Taking & Action Item Tracking • Cross-Functional Team Communication & Stakeholder Coordination • Operational Support for Founders, Executives & Remote Teams • Process Mapping & Workflow Visualization • CRM Management & Data Organization • Document Management & Knowledge Base Organization • Task Prioritization, Follow-Ups & Deadline Management • ClickUp, Asana & Monday,com Setup and Optimization • Reporting, Dashboards & Progress Tracking • Business Operations Support & Administrative Coordination How I work I work closely with founders, managers, and teams to understand what needs to be done, organise priorities, and ensure nothing falls through the cracks. My approach is structured, proactive, and detail-oriented. I focus on making sure work is not just planned, but actually executed. Tools & Platforms ClickUp | Asana | Monday,com | Trello | Notion Google Workspace | Slack | Zoom | Loom Why clients work with me * Highly organised and detail-oriented * Strong communication and coordination skills * Reliable follow-through on tasks and deadlines * Able to work independently with minimal supervision * Focused on execution, structure, and clarity Let’s work together If you need someone to coordinate projects, support operations, or bring structure to your workflows and documentation, I can help. Send me a message or invite me to your job post.

Is your team drowning in scattered tasks across multiple tools, missing deadlines, and wasting hours on manual busywork? I've built 50+ automated project management systems for SaaS companies, marketing agencies, and real estate teams, saving an average of 16 hours weekly per business. With 4+ years managing $600K+ in digital projects and a Top Rated Plus Badge, I always turn scattered operations into self-running systems. What You Get: - Automated workflows that eliminate 40-60% of repetitive tasks - Custom PM systems for teams of 5-100+ people - Real-time dashboards with complete project visibility - Client onboarding pipelines that run on autopilot - Seamless tool migrations with zero data loss Proven Results: - 50+ businesses transformed with PM automation - 960+ total hours saved across client base monthly - 47 completed Upwork projects | Top Rated Plus badge - Property management workflows for 15+ real estate operations - CRM setups managing 10K+ contacts across industries 🛠️ My Core Services: Digital Project Management | Workflow Automation (Zapier, Make, n8n) | Process Mapping (Miro, Draw .io) | PM Tool Setup & Optimization | Operations Management | Team & Task Management | Client Onboarding Systems | CRM Configuration | SOP Development | Dashboard & Reporting Setup | Tool Migrations (Zero Downtime) 🌟 Platform Expertise: Monday. com Expert & Certified Consultant | ClickUp Workspace Architect | Trello Automation Specialist | Airtable Builder | Asana workflow specialist | Notion Setup | Miro Process Mapping | Zapier & Make Integration Specialist Industries I Serve: IT & SaaS Teams | Real Estate (Property Management, Transaction Coordination) | Digital Marketing & Creative Agencies | Web Development Teams | Healthcare Practices | HR & Recruiting | Customer Support Operations | Coaches & Online Business Owners My Implementation Process: 1. Audit your current workflows and identify bottlenecks 2. Map optimized processes visually (Miro/Draw. io) 3. Build your custom PM system with proper structure 4. Automate repetitive tasks and notifications 5. Create dashboards for real-time insights 6. Train your team for smooth adoption 7. Provide ongoing support and optimization 📜 Certifications: Monday. com Core Certified | Google Project Management Professional | Zendesk Support Admin | Airtable builder | Make & Zapier Automation Certified | Miro Mapping & Diagramming Certified Let's Build a System That Runs Itself Your business deserves Clean, organized, automated, and scalable operations. Whether you're managing 5 projects or 50, I'll help you reclaim your time and eliminate operational chaos. Send me a message: I respond within 30 minutes during business hours.

More than 25 years in software development, 15 of them as project and product manager. I am a founder of a complete web solution for Telco business sold to many African countries. Also, I was the head architect for many governmental applications in the MENA and African Countries. PMP and Scrum Master Certified. Also, I am an Expert In Atlassian products such as JIRA and Confluence and I am Atlassian Credentialed in Rovo Fundamentals and Forge Fundamentals

With over a decade of experience in the construction and public infrastructure sectors, I specialize in crafting winning proposals, managing procurement processes, and guiding capital projects from concept through closeout. ✅ 80%+ proposal win rate ✅ Deep understanding of federal, state, and municipal RFP/RFQ requirements ✅ Expert in Owner’s Representative services, procurement schedules, bid packages, and compliance My core services include: • Writing and reviewing RFP/RFQ responses (government + private sector) • Developing scopes of work and construction schedules (Primavera, MS Project, etc.) • Creating procurement strategies and templates for public entities • Owner’s rep support for budgeting, change orders, inspections, and reporting • Building and selling toolkits for municipalities without in-house project managers I’ve supported construction projects across the U.S.—from school renovations to housing authorities to state agency capital work—and my clients value my clarity, speed, and ability to simplify complex requirements. 💬 Let’s connect if you need a sharp, reliable partner to help secure your next opportunity or streamline your construction process.

- Managed simultaneously multiple software development teams (6+) and project managers (3+), overseeing a total of 25+ individuals - Managed and supervised the operations of the Data Science and Data Analytics teams (4+), including resource management, scope planning, progress monitoring, risk identification, mitigation, and the achievement of project goals - Led pre-sale efforts (15+ warm leads per month) - Evaluated and controlled project outcomes by meeting objectives within time, budget, and quality constraints (success rate of 93%) - Directed teams as a Scrum Master, adhering to all ceremonies and artifacts - Contributed significantly to the enhancement of the Project Management Office (PMO) by crafting a Project Management Information System (PMIS), establishing a governance framework, offering support to project teams, and conducting training programs for project managers and teams (20+)

With over 13 years of experience in full-cycle product engineering, and AI Automation development, I specialize in bringing ideas to life through comprehensive product development and agile methodologies. Also, My 13+ years of experience in full-stack development with Python, Django and React complement my product management and project management expertise, making me uniquely suited to collaborate effectively with technical teams. SERVICES OFFERED: AI & Automation Solutions: -Expertise in integrating AI Agents, Automations, GoHighLevel, N8N, Zapier, Make, AI Development, Voice Agent Product Management: Product Manager, AI product manager, Technical Product Management, Product Owner, Project manager, Technical project manager, Scrum, Agile, Senior product manager, Senior project Manager, Business Operations Engineering Fullstack python, React Developer, AI developer, SaaS Engineer, AI Systems Architect, Custom Software developmetn, SaaS Development, Mobile App Development, Supabase, AWS, Heroku, CRM, ERP Custom Build Automation: API Integration, AI Automation, N8N Automation, GHL, GoHighLevel Automation, AI Integration, LLM Integration, AI Agents, HIPAA compliance, healthcare AI Automation, Voice Agents, Dashboards and reporting, Notion Automation, Zapier, Make Expertise: Startups & SaaS: Over 8 years of experience in creating and improving SaaS products. Mobile Applications: Extensive work in mobile app development and management. Agile & Product Management Tools: Advanced user of Notion, Jira, ClickUp, and more. Digital Marketing & Business Platforms: 5+ years as a Product Manager in a digital marketing agency, with additional experience in developing digital business platforms. Experience Highlights: 13+ years: Creating and improving SaaS products. 10+ years: Product Manager in a digital marketing agency. 13+ years: Full-stack development with Django Python and React.js. 8+ years: Creating and improving digital business platforms. 5 years: Facilitator for the Global Startup Weekend program. Skills & Tools: Project Management: Jira, ClickUp, Notion, Trello, Asana, Monday, Confluence. Design Tools: Figma, Adobe XD, Adobe Photoshop. Development: Python, Django, DRF, HTML, CSS, JavaScript, WordPress. Automation Tools: Zapier, Make, N8N

Behind every creative person, every small and growing business, is an Alfred. There comes a point in the development of every business where if an organizational overhaul doesn't take place, scaling isn't possible. That's where I come in. You might know exactly what you want, or you might have a general sense of unease. Many business owners know there are things that can be done better, but they aren't sure where to start and don't have the time to figure it out. I've spent years honing a carefully curated (but extensive) list of skills by working with small business teams and as a freelancer. These various experiences have given me invaluable insights into different industries, processes, tools and departments. I've had my hands in dozens of different projects and this has allowed me to analyze businesses and develop custom solutions. I've also worked really hard to become acclimated to as much technology as possible. I'm certified in Asana, Notion, Make.com, Quickbooks, Trainual and Gorgias. I'm expert-level in Clickup, Trello, Monday, Processstreet, Jira, Confluence, Hubspot, Hubstaff, Harvest, Front, and many more. Some of my specialty areas include: - Day to day direct executive support, project management or operations management - Acting as team communication leader and project manager ensuring efficient information sharing - Process development - Analyzing, streamlining and automating workflows - Tool recommendations, data migration, set up and training - Financials (Quickbooks, data transfers, budgets, action plans) I am a certified Quickbooks Pro Advisor! I am certified to help you optimize your usage of Quickbooks. - I specialize in choosing, setting up and executing project management software. I am well versed in all major options. I am also an Asana Together Certified Pro and Notion Certified. - Developing, launching and leading initiatives regarding efficiency, organization, team building, marketing, hiring, and more. - Resource management including HR, payroll and employee engagement - Long term goal planning, and breaking down those goals into achievable projects with specific steps and due dates - Putting out fires, reducing bottlenecks, and keeping things from falling through the cracks Certified in: Asana, Notion, Gorgias, Make.com, Trainual and Quickbooks Experienced in: Airtable Calendly Canva Clickup Clockify Confluence Dubsado Etsy Google Data Studio Google Products Harvest Hector Hexnode Highlevel Hive Hootsuite Hubspot Hubstaff Insightly Loomly Monday.com Office/Microsoft Products Paymo Post Affiliate Pro Processstreet Reclaim Shopify Sortly Sunsama Todoist Trello Various form tools (google forms, tidyform, notionforms, etc.) Verious email marketing tools (Mailchimp, infusionsoft, constant contact, keap, etc.) WordPress Wrike Zendesk Zoho And even more industry specific software (NutriAdmin, ServiceNow, ConnectWise, etc.)