I have 9+ years of hands-on Salesforce experience, I specialize in transforming complex business challenges into efficient, scalable, and automated solutions. My expertise in data architecture, automation, and integrations empowers organizations to maximize efficiency, streamline operations, and drive growth using Salesforce. 📈 Proven Results Across 150+ Successful Implementations I’ve helped businesses across diverse industries enhance productivity, optimize workflows, and improve customer engagement. Here’s how I deliver impact: ✅ Custom Salesforce Implementations – Designed and deployed tailored solutions, increasing operational efficiency by 40% on average. ✅ Process Automation with Salesforce Flow – Reduced manual tasks by 40%, leading to faster turnaround times and higher productivity. ✅ Salesforce Digital Experience Sites – Developed 30+ branded portals, improving customer engagement and satisfaction by 35%. ✅ Seamless Integrations – Connected 35+ Salesforce orgs with platforms like Twilio, DocuSign, Slack, and more to enhance collaboration. ✅ E-commerce & Payment Solutions – Built secure payment systems for 20+ businesses, ensuring smooth transactions and boosting trust. ✅ Advanced Reporting & Dashboards – Delivered insightful data visualizations that contributed to 25% revenue growth for multiple clients. 🏆 Certified Salesforce Expert I hold multiple Salesforce certifications that showcase my deep technical expertise and commitment to excellence: 🎓 Salesforce Certified JavaScript Developer I 🎓 Salesforce Certified Integration Architecture Designer 🎓 Salesforce Certified Sales Cloud Consultant 🎓 Salesforce Certified Service Cloud Consultant 🎓 Salesforce Certified Nonprofit Cloud Consultant 🎓 Salesforce Certified Field Service Consultant 🎓 Salesforce Certified CPQ Specialist 🎓 Salesforce Certified Platform App Builder 🎓 Salesforce Certified Administrator 🎓 Salesforce Certified Platform Developer I 🎓 Salesforce Certified Community Cloud Consultant 🎓 Salesforce Certified Pardot Specialist 🛠️ Expertise Across Salesforce Clouds I deliver solutions across multiple Salesforce products to meet unique business needs: ✔️ Sales Cloud – CRM optimization for sales teams, pipeline tracking, and revenue forecasting. ✔️ Service Cloud – Case management, automated workflows, and customer support enhancements. ✔️ Experience Cloud – Engaging customer, partner, and employee portals. ✔️ Nonprofit Cloud – Custom donor management, fundraising, and engagement strategies. ✔️ Field Service Cloud – Optimized scheduling, dispatching, and mobile workforce management. ✔️ CPQ (Configure, Price, Quote) – Automated quoting, pricing, and sales process efficiency. 🔹 Why Work With Me? ✔️ Proven Results: Track record of delivering measurable improvements in efficiency, automation, and revenue growth. ✔️ Strategic Thinking: I don’t just build—I optimize, scale, and future-proof your Salesforce instance. ✔️ Custom-Tailored Solutions: Every project is designed to meet your specific business needs and goals. ✔️ Seamless Communication: Expect clear timelines, transparent updates, and proactive problem-solving. 🚀 Let’s Build Something Great Together Whether you need a new Salesforce implementation, advanced automation, seamless integrations, or optimized workflows, I’m here to help. Let’s discuss how we can take your Salesforce investment to the next level. 📩 Contact me today to bring your vision to life!

Hi, I’m Palki, a Senior Salesforce Admin & Developer with 11+ years of experience. I help companies clean up, simplify, and scale Salesforce especially when the org feels cluttered, slow, or over automated. I work with Cloudzzure Technologies (Salesforce Partner) and support clients across the US, UK, and Australia. Most clients come to me when: -Automations have grown out of control -Reports don’t reflect real data -Salesforce is hard for teams to use I take a structured, practical approach fix what’s broken, simplify what’s overbuilt, and design solutions that internal teams can easily maintain. What I can help with -Salesforce setup, cleanup, and optimization -Sales Cloud, Service Cloud, Experience Cloud, NPSP, CPQ -Workflow & Process Builder migration to Flow -Integrations (GA4, HubSpot, WhatsApp, ServiceMax, etc.) -Reports & dashboards for leadership visibility -Ongoing Admin + Developer support Available for hourly, fixed price, and longterm support.

⭐⭐⭐⭐⭐ I help companies implement, fix, and scale Salesforce so it actually supports sales, service, and marketing teams instead of slowing them down. I work across Data Cloud, Sales Cloud, Service Cloud, Pardot, CPQ and Salesforce integrations to make sure your org is clean, efficient, and easy to use. 🎯 Skills & Expertise • Salesforce implementation, setup, migration and org cleanups • Sales Cloud and Service Cloud configuration • Salesforce Flows and advanced process automation • Marketing Account Engagement(Pardot) and Salesforce marketing automation support • Salesforce CPQ setup and optimization • Salesforce data migration and user management • Dashboard, reports, page layouts, and custom objects • Salesforce integrations using Celigo and APIs • Remote Salesforce admin, maintenance, and support • Staff training and user adoption support 📌 Experience I am a certified Salesforce Consultant and Administrator with over six years of experience working across the full Salesforce lifecycle. I have supported both in house teams and consulting agencies, working as a Business Analyst, Project Manager, Salesforce Consultant, and Salesforce Administrator. My experience includes implementing Salesforce from scratch, fixing complex org issues, building scalable automation, integrating Salesforce with external platforms, and supporting marketing teams using Pardot. I have worked with small businesses, large enterprises, and financial services organizations, always focusing on usability, performance, and long term maintainability. I work closely with stakeholders to understand business processes and translate them into practical Salesforce solutions that teams actually enjoy using. ✅ Why Work With Me • Certified Salesforce professional with multi role experience • Strong focus on clean automation and user friendly orgs • Experience across Sales and Service cloud, Pardot and CPQ • Comfortable working with agencies and consultants on contract projects • Clear communication and reliable delivery • Fluent in English, Portuguese, and Spanish Keywords: salesforce administrator, salesforce admin support, salesforce consultant services, salesforce implementation consultant, salesforce setup and configuration, salesforce org cleanup, salesforce troubleshooting expert, salesforce sales cloud implementation, salesforce service cloud setup, salesforce flows automation, salesforce flow developer, salesforce process automation, Data Cloud, Data 360, salesforce cpq consultant, salesforce cpq implementation, salesforce pardot consultant, pardot marketing automation, salesforce marketing cloud account engagement, salesforce integration specialist, salesforce api integration, celigo salesforce integration, salesforce data migration, contract salesforce administrator, freelance salesforce consultant

Hi, I'm Shrey, a Salesforce Consultant and the youngest Salesforce MVP, with 10+ years of experience helping organizations streamline operations, accelerate revenue growth, and maximize the value of their Salesforce investment. Over the years, I've partnered with startups, mid-sized businesses, and enterprises across Healthcare, Manufacturing, SaaS, Nonprofits, Finance, and Retail to design, implement, customize, and optimize Salesforce solutions that solve real business challenges and deliver measurable results. I believe Salesforce is more than a CRM—it's a growth platform. My approach combines business consulting with deep technical expertise to ensure every solution aligns with strategic objectives, drives user adoption, and generates long-term value. 🔹 Why me? ✔ 10+ Years of Salesforce Consulting & Development Experience ✔ Salesforce MVP Recognition ✔ Business-First, Outcome-Driven Approach ✔ End-to-End Delivery: Strategy, Implementation, Customization & Support ✔ Strong Functional and Technical Expertise ✔ Proven Success Across Multiple Industries ✔ Focus on Scalability, Performance, and User Adoption 🔹 Salesforce Certifications • Salesforce Certified Platform Developer I • Salesforce Certified Administrator • Salesforce Certified App Builder • Salesforce Certified CPQ Specialist • Salesforce Certified AI Associate 🔹 Core Salesforce Expertise ✔ Revenue Cloud (CPQ) ✔ Sales Cloud & Service Cloud ✔ Custom Salesforce Development ✔ Automation & Process Optimization ✔ Integrations & API Development ✔ Data Migration & Governance ✔ Experience Cloud & Customer Portals. ✔ Marketing Cloud & Agentforce ✔ Field Service Management 🔹 Industries Served • Healthcare • Manufacturing • SaaS • Nonprofits (NPOs) • Finance • Retail • Professional Services Whether you need a new Salesforce implementation, Revenue Cloud (CPQ) optimization, custom development, system integration, automation strategy, Agentforce implementation, or ongoing Salesforce support, I can help transform Salesforce into a scalable, high-performing growth engine for your business. Let's discuss your goals and build a Salesforce solution that drives measurable business impact.

Having ample experience and sound knowledge of Apex, LWC, Lightning, Flow, Trigger, Process Builder, Community, Pardot, Integration, Data Cloud, AI Specialist, and many more. My Current Salesforce Certifications, which are not listed in the Profile Certification Section - 1-Salesforce Certified Application Architect 2-Salesforce Certified Platform Developer I & II 3-Salesforce Certified Platform App Builder 4-Salesforce Certified Pardot Specialist 6-Salesforce Certified Advanced Administrator 5-Salesforce Certified Experience Cloud Consultant 7-Salesforce Certified Sales Cloud Consultant 8-Salesforce Certified Service Cloud Consultant 9-Salesforce Certified Data Cloud Consultant 10-Salesforce Certified AI Specialist Technical Expertise: • Data Modelling • TDD Design • Flow Diagram • Apex, Visual Force • Apex Trigger • Classes • Lightning Components • Integration REST & SOAP Services • Heroku Connect Integration • Salesforce Pardot Integration • IoT, Platform Events • AppExchange Product Dev Focused • Quality work commitments, availability & support. Project Management Tool Exp. • JIRA, BaseCamp, Trello, Kanbanflow

𝐁𝐮𝐢𝐥𝐝 𝐀 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐒𝐲𝐬𝐭𝐞𝐦 𝐓𝐡𝐚𝐭 𝐀𝐜𝐭𝐮𝐚𝐥𝐥𝐲 𝐃𝐫𝐢𝐯𝐞𝐬 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 I’m a 13𝐗 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 Salesforce Technical Architect with 10+ years of experience, helping companies turn Salesforce from a basic CRM into a scalable, business-critical platform. I’ve worked across 200+ Salesforce orgs, led 50+ successful implementations, and built solutions that handle complex integrations, large data volumes, and enterprise-grade architecture. Most clients come to me when: - Their Salesforce is messy, slow, or underutilized - They need a system that can scale with growth - They want clean architecture instead of patchwork fixes 𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨 𝐁𝐞𝐬𝐭 🔹 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭𝐮𝐫𝐞 & 𝐑𝐞𝐛𝐮𝐢𝐥𝐝𝐬 Redesigning poorly structured orgs into scalable systems Creating long-term architecture that avoids technical debt Aligning CRM with real business workflows (not just features) 🔹 𝐀𝐝𝐯𝐚𝐧𝐜𝐞𝐝 𝐂𝐮𝐬𝐭𝐨𝐦 𝐁𝐮𝐢𝐥𝐝𝐬 High-performance solutions using Apex & Lightning Web Components Complex logic, automation layers, and backend optimization Replacing inefficient workflows with robust systems 🔹 𝐒𝐞𝐚𝐦𝐥𝐞𝐬𝐬 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 Connecting Salesforce with external platforms & tools Designing reliable, secure API architectures Fixing broken or unstable integrations 🔹 𝐃𝐚𝐭𝐚 & 𝐒𝐲𝐬𝐭𝐞𝐦 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 Cleaning, restructuring, and migrating large datasets Improving system speed, performance, and usability Building reporting that actually supports decision-making 🔹 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 & 𝐀𝐩𝐩𝐄𝐱𝐜𝐡𝐚𝐧𝐠𝐞 𝐖𝐨𝐫𝐤 Developing and scaling AppExchange-ready applications Handling security review requirements and architecture Supporting product teams from idea to launch 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 (13𝐗 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝) - Salesforce Certified Integration Architect - Salesforce Certified Data Architect - Salesforce Certified Sharing & Visibility Architect - Salesforce Certified Platform Developer I - Salesforce Certified Platform App Builder - Salesforce Certified Sales Cloud Consultant - Salesforce Certified Service Cloud Consultant - Salesforce Certified Data Cloud Consultant - Salesforce Certified AI Associate - Salesforce Certified AI Specialist - Salesforce Certified Business Analyst - Salesforce Certified Administrator - Salesforce Certified Associate 𝐁𝐞𝐲𝐨𝐧𝐝 𝐅𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐢𝐧𝐠: 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐄𝐜𝐨𝐬𝐲𝐬𝐭𝐞𝐦𝐬 🌟 Founder – Cloud Gyata Solutions I’ve trained 50,000+ professionals in Salesforce, working with a team of 30+ certified experts to upskill the next generation of talent. 🌟 Founder & CEO – Ciphermetic Consulting Pvt. Ltd. We deliver end-to-end Salesforce services, including: - Implementation & system design - Custom development & integrations - Dedicated team support & scaling - Enterprise consulting engagements 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞 ✔ I think like an architect, not just a developer ✔ I focus on long-term scalability, not quick fixes ✔ I understand both business processes and technical execution ✔ I can step in at any stage- from fixing issues to leading full builds ✔ I bring structured, reliable delivery (not trial-and-error work) 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 & 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐈𝐧𝐯𝐨𝐥𝐯𝐞𝐦𝐞𝐧𝐭 - Active Salesforce Mentor & Career Guide - Speaker at global Salesforce community events - Developer Group Leader & ecosystem contributor 🤝 𝐋𝐞𝐭’𝐬 𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐘𝐨𝐮𝐫 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 If you’re looking for someone who can not just build- but structure, scale, and future-proof your Salesforce system, I’d be happy to help. Let’s connect and explore how we can make your Salesforce investment actually deliver results.

💼 16+ years of experience | Delivered 750+ projects | Trusted by startups, enterprises & global agencies I help businesses build high-performing digital products, from full-stack web applications and mobile apps to advanced Salesforce implementations and AI-powered automation systems. With 16+ years in the industry, I bring deep technical expertise, strong architectural thinking, and a proven track record of delivering scalable, secure, and future-ready solutions. 💻 Full-Stack Web Development Expert in architecting and building modern web applications: Frontend: React.js, Next.js, Angular, Vue.js, TypeScript Backend: Node.js, Express.js, Python (Django/Flask), PHP (Laravel), .NET, Java Spring Boot Databases: PostgreSQL, MySQL, MongoDB, Firebase, Redis Cloud & DevOps: AWS, Azure, GCP | Docker | Kubernetes | CI/CD pipelines E-Commerce & CMS: WordPress, Shopify, WooCommerce, Headless CMS, Strapi I build high-performance systems engineered for reliability, speed, and long-term scalability. 📱 Mobile App Development (iOS & Android) End-to-end development using: Flutter, React Native, Swift, Kotlin Apps delivered with seamless UI/UX, optimized performance, smooth animations, and scalable architecture. ⚙️ Salesforce Consulting & Development 16 years of enterprise-level experience across multiple Salesforce clouds: ✓ Apex, LWC, Visualforce, Flows ✓ API integrations (REST/SOAP) ✓ Sales Cloud, Service Cloud, Experience Cloud ✓ Custom automations & Process Optimization ✓ Salesforce → Mobile/Web Integrations ✓ Data Migration & Custom Dashboards I help businesses transform operations, automate workflows, and maximize adoption. 🤖 AI, Automation & Integrations I design intelligent automation that reduces manual work and boosts efficiency: ✨ AI Chatbots (OpenAI, Gemini, Llama) ✨ Workflow automation (Zapier, Make, n8n) ✨ AI-driven analytics, recommendations, classification ✨ Custom ML models & integrations ✨ API development, RPA & ETL pipelines From MVPs to production-grade SaaS, I bring AI into real business workflows. 🌐 End-to-End Product Engineering I support the full product lifecycle: ✔ Architecture & planning ✔ UI/UX collaboration ✔ Development ✔ QA & automated testing ✔ Cloud deployment & monitoring ✔ Ongoing enhancements & support 🏆 Why Clients Love Working With Me ✔ 16+ years of deep technical leadership ✔ Clean, scalable, and secure code ✔ Transparent communication & daily updates ✔ On-time delivery ✔ Long-term support for scaling products ✔ Flexible engagement (hourly, monthly, fixed-price) 🌍 Industries I’ve Worked With SaaS • E-commerce • Real Estate • HealthTech • EdTech • FinTech • Logistics • AI startups • Enterprise CRM 📞 Let’s Build Something Exceptional Whether you need a senior full-stack developer, Salesforce expert, or AI automation architect, I bring the experience and capability to deliver results that exceed expectations. Send me a message — happy to discuss your project!

Hi there! I'm a Senior Salesforce Certified Developer | Administrator | Consultant with 7+ years of hands-on experience delivering scalable, high-performing Salesforce solutions for businesses of all sizes. I specialize in end-to-end Salesforce implementations, from discovery and design to customization, integration, deployment, and user training. I’ve helped clients streamline their sales, service, and marketing operations by leveraging the full power of the Salesforce ecosystem, including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. ✅ Certifications -Salesforce Certified Platform Developer I & II -Salesforce Certified Administrator -Salesforce Certified Advanced Administrator -Salesforce Certified Sales Cloud Consultant -Salesforce Certified Service Cloud Consultant 🛠 Core Technical Skills -Salesforce Clouds: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Commerce Cloud -Custom Development: Apex Classes & Triggers, Lightning Web Components (LWC), Aura Components -Automation Tools: Flows, Process Builder, Workflow Rules, Approval Processes -Integrations: REST/SOAP APIs, External Services, Webhooks, MuleSoft, Third-party system integrations (ERP, Payment Gateways, Marketing Tools, etc.) -Data Management: Data Loader, Data Import Wizard, ETL tools, Data Governance, Deduplication, Migration -Security & Access Control: Profiles, Roles, Permission Sets, Sharing Rules, Org-Wide Defaults -DevOps & Deployment: Change Sets, ANT Migration Tool, Git, CI/CD (Gearset, Copado) -Reporting & Dashboards: Custom Reports, Joined Reports, Dynamic Dashboards -AppExchange Tools: Conga Composer, DocuSign, FormAssembly, Nintex Drawloop, etc. 🚀 End-to-End Project Experience Here’s a breakdown of the types of Salesforce projects I’ve successfully delivered: 🔹 Full-Cycle Salesforce Implementation -Gathered business requirements and translated them into scalable technical solutions -Designed Salesforce architecture and data models tailored to client needs -Built custom objects, fields, page layouts, and record types -Set up role hierarchy, sharing rules, and security configurations -Developed custom business logic using Apex, Triggers, and Flows -Created custom Lightning Web Components for dynamic user experiences -Integrated with third-party systems like SAP, HubSpot, QuickBooks, Mailchimp, and Stripe -Managed sandbox environments and performed UAT before production deployment -Delivered user training and created onboarding documentation 🔹 Sales & Service Cloud Optimization -Implemented lead management with scoring, assignment rules, and campaign integration -Customized case lifecycle automation for support teams with SLA tracking -Created email-to-case and web-to-case automation -Configured Knowledge Base, Live Agent, and Omni-Channel Routing -Automated notifications and escalation using Flows and Process Builder 🔹 Experience Cloud (Community Portals) -Designed branded partner and customer portals with LWC-based custom components -Managed content visibility and access with audience targeting and sharing sets -Enabled case creation and tracking, knowledge base access, and self-service capabilities 🔹 Marketing Cloud Integrations -Synced Salesforce data with Marketing Cloud for automated journey execution -Setup Contact Builder, Data Extensions, and Automation Studio for campaigns -Connected Campaigns and Lead data for marketing ROI tracking 🤝 Why Work With Me? -Transparent communication and timely delivery -Deep understanding of both technical and business requirements -Agile project execution with clear milestones and progress updates -Post-implementation support and user enablement 💬 Let’s build something amazing together! Whether you're starting from scratch or looking to optimize your existing Salesforce org, I'm here to help you achieve your business goals efficiently and effectively.

Salesforce & ClickUp Architect & Developer with 7+ years and 400+ Salesforce improvements delivered across Sales Cloud, Service Cloud, Nonprofit Cloud, and custom Salesforce implementations. ✅ 7+ years building Salesforce systems across implementations, automations, and integrations ✅ Experienced Salesforce Administrator & Sales Cloud Consultant ✅ 99% Job Success Score | 400+ Projects Completed ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ⭐⭐⭐⭐⭐ "Illia was incredibly helpful, responsive, and easy to work with. He solved our old issues with Salesforce and made the whole process feel so simple and stress-free." - Jean, CEO at Donate For Charity ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I architect and build Salesforce systems that actually get used - clean solution design, scalable automation, and full team adoption. My focus is process-first: every Salesforce engagement I lead starts with understanding how the team actually works, then designing the system around that - not the other way around. For projects requiring complex custom Apex development or technical builds, I work with a senior Salesforce developer. This means I lead the architecture, requirements, and delivery - and the right technical resource executes the build. You get a solution architect who understands the business problem and a developer who can build it. Recent Salesforce results: reduced document signature processing time by 80% for a nonprofit managing 400+ company relationships (from 30 minutes to 1-2 minutes via one-click automation), reduced manual applicant communication time by 50% for Path To College through Salesforce workflow automation, and centralized data from 10+ platforms into Salesforce as a single source of truth. At NextEra Energy I supported enterprise-level Salesforce and AI data initiatives integrating operational data to improve business development efficiency. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I ARCHITECT AND BUILD ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▸ Salesforce Sales Cloud & Service Cloud implementation - full setup, customization, and migration ▸ Salesforce Nonprofit Cloud - donor management, program tracking, grant workflows, NPSP configuration ▸ Salesforce solution architecture - custom objects, data model design, process mapping, scalable org design ▸ Salesforce Flow automation - record-triggered flows, screen flows, document generation, one-click automations replacing manual work ▸ Salesforce custom development - Apex triggers and classes, Lightning Web Components, custom REST API integrations ▸ Salesforce integrations - Make, DocuSign, Jotform, HubSpot, Zapier, Airtable, Notion, Pipedrive, Smartsheet, ClickUp, Google Workspace ▸ Salesforce dashboards and reports - KPI tracking, real-time pipeline visibility, custom reporting ▸ Salesforce data migration - legacy CRM to Salesforce, data cleaning, field mapping, validation rules ▸ Salesforce onboarding and adoption - training, documentation, and change management for teams of 10-100+ ▸ ClickUp automation - when clients need Salesforce CRM and operations workflows connected ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ KEY RESULTS ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ▸ Reduced document signature processing time by 80% - from 30 minutes to 1-2 minutes via one-click Salesforce automation (Donate For Charity, 400+ companies) ▸ Reduced manual applicant communication time by 50% through Salesforce workflow automation (Path To College) ▸ Centralized data from 10+ platforms into Salesforce as a true single source of truth ▸ Supported onboarding, training, and user adoption for 100+ team members across multiple Salesforce projects ▸ Supported enterprise-level AI and Salesforce data initiatives at NextEra Energy, integrating operational and external data to improve business development efficiency ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ TECH STACK ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Salesforce | Apex | LWC | Flow | REST API | SOQL | Make. com | DocuSign | Jotform | HubSpot | Zapier | Airtable | Notion | Pipedrive | Smartsheet | Smartsuite | ClickUp | Google Workspace | Slack | Microsoft 365 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ MY APPROACH ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Before anything gets built, I map the process. I build a working demo before full implementation so you see exactly what you are getting before any development begins - no surprises, no scope misalignment halfway through. ⭐⭐⭐⭐⭐ "Illia did a wonderful job improving our Salesforce systems and making them easier for the team to use. His training and ongoing support have been incredibly helpful, and we continue working with him on new improvements." - Maria Smith, Director of Operations at Path To College If your team is spending too much time on manual work your Salesforce should be handling - let's talk.

With 14+ years of software engineering experience, I design and build Salesforce and e-commerce systems that help businesses automate operations, improve revenue processes, and scale efficiently. I specialize in connecting Salesforce with modern AI capabilities and e-commerce platforms like Shopify to create fully integrated, automated business systems. My focus is not just development, but delivering end-to-end solutions that remove manual work and improve business performance. I work with companies that need scalable CRM architecture, intelligent automation, and seamless integration across sales, service, marketing, and commerce systems. --- What I Build **Salesforce Solutions** • Sales Cloud & Service Cloud automation • Commerce Cloud (B2C / B2B) implementations • Revenue Cloud (CPQ & Billing) • Custom Apex, Lightning Web Components (LWC), and enterprise workflows • End-to-end CRM architecture and optimization **AI Automation & Agentic Systems** • AI-powered CRM assistants and copilots • Autonomous AI agents for sales and support workflows • Retrieval-Augmented Generation (RAG) systems for enterprise knowledge • Multi-step AI workflow orchestration across business tools **E-commerce & Integration Systems** • Shopify integrations with Salesforce • Multi-system CRM and e-commerce synchronization • API integrations with ERP, WMS, and third-party platforms • White-label dashboards and internal operational tools --- Technical Expertise Salesforce (Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, Data Cloud, CPQ), Apex, LWC, MuleSoft, REST/SOAP APIs, Node.js, React, Python, OpenAI, vector databases, AWS, Docker, and cloud-native architecture. --- Why Clients Work With Me • 14+ years of enterprise software engineering experience • Strong focus on business outcomes and automation ROI • Experience building scalable, production-grade architectures • End-to-end delivery from system design to deployment --- If you're looking to connect Salesforce, AI, and e-commerce into one automated and scalable system, I can help design and implement it end to end. Salesforce Developer, Salesforce Commerce Cloud, SFCC, Headless Ecommerce, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce CPQ, Data Cloud, MuleSoft, Apex Developer, LWC Developer, AI Automation, AI Engineer, AI Developer, OpenAI, GPT-4, Claude AI, Gemini AI, LLM, RAG, Retrieval Augmented Generation, AI Agents, AI Chatbot, Conversational AI, Machine Learning, Generative AI, Prompt Engineering, LangChain, CrewAI, Semantic Search, Vector Database, Pinecone, FAISS, Qdrant, AI SaaS, SaaS Development, Claude Agent, AI Agent Development, Autonomous AI Agents, Multi-Agent GoHighLevel, GHL, Funnel Automation, Sales Funnels, High-level Automation, CRM Integration, Zapier, Make, n8n, Workflow Orchestration, Database Design, PostgreSQL, MySQL, MongoDB, Node.js, React.js, Next.js, Python, TypeScript, JavaScript, SaaS Automation, White Label Solutions, Enterprise AI