✅ Official Certified Google Cloud & Workspace Support Partner ✅ Microsoft, GoDaddy, Zoho, Bluehost Official Support Partner ✅ Honesty with Trust & Knowledge is on top priority for me to do task :) ✅ Quick Responder Top Rated Plus Freelancer ✅ 8.5 years of experience ✅ Quick turnaround time ✅ Fluent in English ✅ Google Workspace for Education Official Partner ✅ Google App Script Expert ✅ Cloud M Partner & Migrations Expert ✅ BitTitan Partner & Migrations Expert ✅ 24/7/365 Available for your service ✅ Google Workspace(Formally G Suite) Solutions - Google Workspace(Formally G Suite) Account Setup with Domain Name - 24*7*365 Google Workspace(Formally G Suite) Technical Support - 24*7*365 Google Workspace(Formally G Suite) Data Migration from any existing Server - Billing Issue Resolutions of Google Workspace(Formally G Suite) - Google Workspace(Formally G Suite) Remote Training ✅ Microsoft Office 365 Solutions - Office 365 Account Setup with Domain Name - 24*7*365 Office 365 Technical Support - 24*7*365 Office 365 Data Migration from any existing Server ✅ Zoho Email Solutions - Zoho Email Account Setup with Domain Name - 24*7*365 Zoho Email Technical Support - 24*7*365 Zoho Email Data Migration from any existing Server ✅ Website Migrations & Maintenance - Website transfer from Existing Server to New Server - 24*7*365 Website Maintenance Help - 24*7*365 Website's Database Backup & Transfer ✅ Hosting Server Transfer - Hosting transfer from Existing Server to New Server - 24*7*365 Hosting Maintenance Help - 24*7*365 Website's Database Backup & Transfer ✅ Customer Support Specialist - 24*7*365 E-Mail Support to your client with Fluent English - 24*7*365 Technical Support - 24*7*365 Remote Technical Support

I am a Senior Network, Cloud, DevOps, and Cybersecurity Engineer with 17+ years of hands-on experience designing, securing, and supporting enterprise infrastructure across cloud and on-premise environments. I specialize in Microsoft 365, Azure, AWS, Google Workspace, enterprise networking, and DevOps automation, helping organizations build scalable, secure, and high-availability systems. Throughout my career, I have delivered enterprise infrastructure, cloud migrations, cybersecurity solutions, and DevOps automation for government organizations, enterprises, and global clients. I have also led large-scale infrastructure projects including high-availability systems supporting national platforms handling over PKR 100M per day in transactions. My focus is helping businesses deploy reliable infrastructure, migrate to the cloud, secure systems, and automate operations. What I Can Help You With ☁️ Cloud & Microsoft 365 Microsoft 365 / Office 365 deployment & security Google Workspace administration & migration Azure infrastructure & Azure Virtual Desktop (AVD) AWS architecture & cloud infrastructure AWS Workspaces & Active Directory integration Hybrid cloud architecture (Azure, AWS, GCP) Cloud security hardening & compliance 🔄 Migrations & Infrastructure Google Workspace → Microsoft 365 migration Microsoft 365 → Microsoft 365 migration Exchange Server deployment & migrations OneDrive / SharePoint migrations Email migrations (all platforms) Active Directory migration & hybrid identity 🖥️ Systems & Virtualization Windows Server administration Active Directory, DNS, DHCP VMware / vCenter / Hyper-V virtualization RDS & Azure Virtual Desktop environments NAS / SAN storage deployment Veeam backup & disaster recovery Remote OS installation & infrastructure setup 🌐 Networking & Security Cisco, Fortinet, MikroTik, UniFi, Meraki Firewall configuration & VPN deployment Network design & infrastructure diagrams BGP, OSPF, MPLS enterprise networking SSL configuration & reverse proxy (NGINX) Port forwarding & secure remote access Cybersecurity monitoring & threat detection ⚙️ DevOps & Automation Docker containerization Kubernetes cluster operations CI/CD pipelines (Jenkins, GitHub Actions) Monitoring with Prometheus & Grafana ELK Stack (Elasticsearch, Logstash, Kibana) Infrastructure automation & monitoring Additional Services ✔ Technical troubleshooting & infrastructure support ✔ Cybersecurity consulting & hardening ✔ Malware protection & WordPress security ✔ Cloud VPN and secure remote access ✔ Network assessment and architecture design Certifications Certified Kubernetes Administrator - CKA AWS Certified Solutions Architect – Associate Microsoft 365 Enterprise Administrator Microsoft Azure Security Engineer Azure Architecture Expert Fortinet NSE 7 Cisco Meraki Specialist Certified Kubernetes Administrator (CKA) VMware Virtualization Certified Oracle Cloud Infrastructure Certified ISO/IEC 27001 Information Security Associate 🎓 Education: MS Information Security ✔ Why clients hire me 17+ years enterprise infrastructure experience Certified across major cloud platforms Deep expertise in networking + cloud + DevOps Proven ability to deliver secure, scalable systems Reliable remote support for global clients If you need help with cloud migration, infrastructure deployment, cybersecurity, or enterprise networking, feel free to reach out. I’d be happy to help design and implement the right solution for your business.

I'm a Solution Architect specializing in the full Microsoft stack — Microsoft 365 (every workload), on-premises Windows Server and Active Directory environments, and enterprise email systems including Exchange Server and hybrid deployments. I design and deliver architectures that modernize legacy infrastructure, unify hybrid environments, and keep mission-critical email and collaboration running without compromise. For 10+ years, I've helped organizations move from aging on-prem servers to cloud and hybrid models — preserving compliance, minimizing downtime, and giving IT teams a clean, well-documented foundation to build on. 🔹 Microsoft 365 — Full Suite Architecture Exchange Online — mail flow design, hybrid coexistence, transport rules, anti-spam/anti-phishing SharePoint Online — information architecture, governance, SPFx customization, hub/site design OneDrive for Business — sync strategy, retention, known-folder move Microsoft Teams — voice (Teams Phone, Direct Routing), meetings, governance, app strategy Power Platform — Power Apps, Power Automate, Power BI, Power Pages, Dataverse Microsoft Purview — DLP, retention, eDiscovery, sensitivity labels, compliance Microsoft Defender (XDR) — Defender for Office 365, Endpoint, Identity, Cloud Apps Entra ID (Azure AD) — Conditional Access, MFA, SSO, identity governance Intune — device management, app protection, autopilot, compliance policies Microsoft 365 Admin Center, Copilot for M365 readiness & deployment 🔹 Microsoft On-Premises Architecture Windows Server (2012 R2 → 2025) — design, deployment, hardening, lifecycle Active Directory Domain Services — forest/domain design, sites & services, GPO strategy AD FS, AD CS (PKI), AD RMS — federation, certificate services, rights management Group Policy architecture & migration to Intune (co-management & cloud-native pivots) File Servers, DFS-N/DFS-R, Print Services Hyper-V & failover clustering Microsoft Endpoint Configuration Manager (SCCM/MECM) Hybrid identity — Entra Connect (Azure AD Connect), Cloud Sync, Pass-through Auth, PHS Domain controller modernization, AD cleanup, tier-model security 🔹 Email Server Architecture & Migration Exchange Server (2013 / 2016 / 2019 / Subscription Edition) — design, DAGs, namespace planning Exchange Hybrid — full hybrid, modern hybrid agent, free/busy, mail flow, autodiscover Mail flow & transport architecture — connectors, smart hosts, edge transport, MX routing Email security — SPF, DKIM, DMARC, ATP/Defender for O365, third-party gateway integration Migrations — Exchange on-prem → Exchange Online (cutover, staged, hybrid), cross-tenant, IMAP, Google Workspace → M365, Lotus Notes/Domino → Exchange/M365 Public folder migration & decommissioning legacy Exchange servers Disaster recovery, archiving, journaling, and compliance retention 🔹 Why Work With Me ✔️ Architecture-first approach — design documents, diagrams, and decision logs before any change ✔️ Hybrid expertise — equally fluent on-prem and in the cloud ✔️ Migration specialist — minimal downtime, preserved permissions, clean cutover ✔️ Security & compliance baked into every design (Zero Trust, least privilege, MFA-first) ✔️ Clear communication for both technical teams and business stakeholders ✔️ Free 2-month post-go-live support on every engagement 🔹 Ideal Engagements Migrating from on-prem Exchange or legacy mail platforms to Microsoft 365 Designing or modernizing Active Directory and Windows Server estates Architecting hybrid identity and hybrid Exchange deployments Decommissioning legacy on-prem servers safely and completely Planning SharePoint, Teams, or full M365 rollouts with proper governance Independent architectural review of vendor proposals or internal designs 🔹 Let's Talk If you need a Solution Architect who knows both sides of the wire — on-prem and cloud — and can design email and collaboration systems that just work, send me an invite. I'll review your environment and outline a clear, phased approach on a free discovery call.

Hello! I'm Laurie, a project-based IT Consultant who has true concern for the client needs and resolving issues. I can setup, administer or fix any email problem quickly and I'm available now! I provide end to end migration services or admin/end user training. I'm a Customer Support Level 2/Level 3 Specialist for over ten years. I troubleshoot and resolve email deliverability issues. I specialize in DNS for Email Deliverability SPF, DKIM, DMARC and BIMI records on any DNS hosting provider. Customer Support Specialist I provide excellent technical support and have worked in Level 2/3 support for over ten years supporting email, apps (Google and M365 and 25+ email systems) and complex applications providing end to end analysis, planning, support and training. I supported an email migration tool and another software tool that did a contacts mailbox sync and worked directly with the customers and developers to resolve issues quickly. I also worked for a Microsoft MSP for a year closing outstanding tickets and providing real solutions quickly to the customers on Windows and Macs. I can work in any environment with any meeting sharing software (like Teams or Zoom) to work with customers very effectively to resolve their issues myself or if needed to escalate to the dev team and keep the team informed. I have used these help desk systems: GitHub, Jira, FreshDesk, FreshWorks, ZenDesk, Slack, ClickUp, email and chat. Email Migrations, Email Administration and Admin/End User Training: I've been doing email and migrations for over 20 years. I can setup, support, deploy, train and migrate from any email system to any email system. I can support end users with training online or self paced materials and assistance. I've have deployed and supported many organizations migrating to and from Exchange Server 2003 - 2019, Microsoft 365 and Google using Windows or Mac Computers. I'm also a migration and support expert in twenty five different email platforms including: Microsoft 365, Google Workspace, Exchange Server 2003 to Exchange Server 2022, Microsoft Office, Microsoft Teams, Office 365, Exchange Online, GoDaddy M365 & Email Essentials, Rackspace, IBM Domino Notes, HCL Domino Notes, IBM SmartCloud, GroupWise, G Suite, Google Workspace, Amazon WorkMail, ccMail Archive, Communigate Pro, Courier, Cyrus, Eudora, FirstClass, Hmailserver, IceWarp, Kerio, MDaemon, MailEnable, MiraPoint, HostGator, Hostinger, Netmail, Oracle/SUN JES/iPlanet One, PostFix, Scalix, Qmail, SendMail, Yahoo, Zarafa, Zimbra, Generic IMAP and Generic POP and Collaborative Email: Front Collaborative Email, Missive, Google Groups as Collaborative Email, IBM Domino and Microsoft Collaborative applications, Also supporting file based email: PST, MSG, MBOX, EML. I specialize in Microsoft 365 Implementations (10+ years), Exchange Server(20+ years) 2019-2003, Active Directory, Azure, AWS, VMWare and on-premises systems. I can perform setup, administration and troubleshooting of Windows Operating Systems Windows 2022 - Windows NT 3.51 (25 years) cloud or on premises and Windows End User Operating Systems (25 years) (Windows 11, 10, 8, 7...to Win 3.1). I can setup and troubleshoot admin authentication methods for Azure AD Certificate using Modern OAuth2 for M365 or EWS Impersonation/Delegation for Exchange Servers. OneDrive and Teams issues are my specialty. I can also support and resolve any and all Outlook Client issues on Windows or Apple Macs. Please reach out and contact me today!

Key Notes: ✅ Expert in Microsoft and Linux ✅ Experience in Server and Endpoint Hardening ✅ Expert in CLOUD SERVICES SUPPORT (AWS, AZURE, GCP) ✅ Cyber Security Evangelist ✅ Expert in Microsoft services (AD, DNS, DHCP, Exchange, O365, AD Migration, Hyper V, SQL and database migration) ✅ Expert in Hyper V or ESXI deployment and management ✅ Expert in Linux (Server Hardening, Postfix Mail configuration, Web Server , cPanel, WHM etc) ✅Good hands on DevOPs(CI/CD Pipeline, Github integration, Jenkins, Docker etc) ✅Good hands on Router Switches, Firewall configuration, upgradation and Implementation. Sound Knowledge of OSI Model/TCP/IP Protocol Suite, routing protocols etc 👍 Experienced IT consultant and is responsible for projects delivery across different IT sectors with Business and Technology teams. I have 10 years of industry experience in handling high-end IT projects, giving them cost effective solutions. 👍 Proven excellency in Microsoft and Amazon cloud platform (Azure and AWS) from last 3 years. Built various infrastructure from scratch with load balancing, . Also Expertise with: 📌Route53 📌Elastic Compute Cloud 📌Storage (S3 and AWS backup) 📌Databases (RDS / Dynamo) 📌VPC 📌Cloudfront 📌ALB / ELB 📌Cloud Watch 📌AWS auto scaling 📌CloudTrail 📌Config 📌System Manager 📌AWS IAM 📌GuardDuty 📌Inspector 📌AWS SSO 📌Certificate Manager 📌WAF & Shield I take pride in ensuring all the work is error-free and completed on time and within budget. I look forward to building strong, long-term relationships with all customers and I appreciate the opportunity. Kindest Regards, Gaurav Nag

Are you facing downtime, email issues, or slow system performance? Need a reliable Microsoft 365 specialist who can troubleshoot, manage, and secure your IT infrastructure — without the tech jargon? I'm a Top-Rated IT Consultant with 6+ years of hands-on experience in: 🟢 Microsoft 365 administration & migration 🟢 Tier 2/3 technical support for Windows environments 🟢 Remote IT support & managed service delivery for SMBs 🟢 System administration, server management, and RMM 🔧 What I Help Clients With: ✅ Microsoft 365 Setup, migration & configuration (Outlook, SharePoint, Teams, OneDrive) Exchange Online, Azure AD, license management Troubleshooting mailbox issues, sync problems, and email security ✅ IT Support (Level 2 & 3) Windows troubleshooting & error resolution Application crashes, login failures, performance issues Network connectivity, printer/scanner, and remote access issues Speed up slow PCs, resolve blue screen errors, patch management ✅ Managed Services & System Administration Remote monitoring (RMM tools like N‑able, Atera, etc.) Windows Server setup & maintenance Active Directory user/group policies Data backup, recovery, and endpoint protection 🎯 Why Clients Choose Me: 🔒 Trusted by clients across the US, UK, and Europe 🧩 Problem-solver with proactive communication 🛠 Fast turnaround & flexible availability ⭐ 100% Job Success | Top-Rated on Upwork ⏱ Available for ongoing or one-time support, short-term or long-term 📩 Let’s Talk I’d love to help streamline your IT systems, improve performance, and keep things running smoothly — with zero guesswork. Message me today to discuss your project or set up a quick discovery call.

🗽 U.S. and 🍁 Canada -only clients ☑️ Upwork Expert-Vetted 🌟 | 100% Job Success ✅ | 10,000+ hours 💻 on 200+ projects Hi there! 👋 I’m an Upwork veteran with over 10,000 hours delivered, 200+ successful projects, and $1M+ earned helping U.S. companies secure and scale their cloud and hybrid environments. ☁️ I specialize in Azure, Microsoft 365, and security-focused systems — delivering: • Secure infrastructure using Zero Trust, IaC (Terraform/Bicep), and DevSecOps pipelines • Incident response, forensics, and breach containment across regulated industries • Compliance-ready solutions aligned to SOC 2, HIPAA, ISO 27001, and NIST 800-53 As a certified consultant, I work directly with technical teams to deliver secure cloud transformation, implement controls, and respond to threats — fast. I also collaborate with Microsoft’s internal dev teams, giving me early-access insights and practical fixes 3–4 release cycles ahead of public rollout. Why Choose Me? ✅ $1M+ in security projects delivered across healthcare, fintech, crypto, and gov sectors 🔐 Architected Azure landing zones, GitOps pipelines, and zero trust cloud environments 🚨 Led incident response and forensic investigations for Fortune 500 and defense clients 📊 Built compliance workflows and policy-as-code enforcement for audit success 🪙 Secured crypto CI/CD pipelines and smart contract environments with GitHub, Checkov, GHAS 🧠 Career Highlights: ▪ Delivered security modernization and audit readiness for global government contractors and Fortune 500 companies ▪ Led compliance remediation and data protection initiatives across healthcare, fintech, and public sector clients ▪ Migrated global users to Microsoft 365 with security-first design — Exchange, Purview, Intune, Defender ▪ Built hybrid identity strategies (Entra ID, ADFS, GoDaddy 365, Azure AD B2C, custom policy support) ▪ Managed VMware-to-Azure hardening with conditional access, audit enforcement, and security baselines 🔧 Solutions I Deliver: • Azure Infra Security: Terraform, Bicep, Azure Policy, RBAC, Defender for Cloud • DevSecOps: GitHub Actions, tfsec, Checkov, Trivy, GHAS, pipeline reviews • Microsoft 365 Hardening: Defender, Purview, Compliance Center, Intune, Exchange • Compliance & Audits: SOC 2, ISO 27001, HIPAA, GDPR, NIST, CIS Benchmarks • Incident Response & Forensics: Malware analysis, reverse engineering, breach recovery • Crypto Security: CI/CD for smart contracts, wallet infra hardening, Web3 audits • Reverse-engineered malware to identify attack vectors and harden systems post-breach • Hardened Microsoft Exchange Online and Defender for Email in phishing-prone orgs • Integrated Azure Sentinel analytics with dashboards for cross-cloud visibility 🤝 Retainer & Advisory Support: • Ongoing guidance for CISOs, security architects, and compliance teams • Monthly retainers for SOC 2 evidence collection, security tool reviews, and policy automation • Rapid-response engagements for forensics, malware recovery, and breach root cause analysis 🧰 Platforms & Tools: • Azure, Microsoft 365, Azure Sentinel, Microsoft Defender (all modules), Intune • Terraform, Bicep, GitHub, Azure DevOps, GitOps, GHAS • Splunk, FTK, EnCase, Wireshark, Autopsy, Cisco ASA/Firepower • Checkov, Trivy, Aqua Security, smart contract security tooling • Compliance: SOC 2, HIPAA, ISO 27001, CIS, NIST, GDPR 📅 Let’s set up a free 30-minute consultation to explore how I can help you with security transformation, compliance readiness, or urgent recovery — no fluff, just fast, proven results. I bring the calm in chaos — whether you're planning secure growth or cleaning up after a breach, I’ll steady the course and deliver results. 📌 Helped a fintech client pass SOC 2 in under 60 days 📌 Responded to ransomware, restored 95% of systems in 48 hours 📌 Hardened crypto wallet infra securing $100M+ in assets Thanks again for stopping by. You can invite me to your job post or simply send a message to arrange a quick discovery call — I respond fast, and we’ll keep everything inside Upwork. — Nandy Bo 🗣️❝ 𝙄𝙩 𝙝𝙖𝙨 𝙗𝙚𝙚𝙣 𝙖 𝙥𝙡𝙚𝙖𝙨𝙪𝙧𝙚 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙉𝙖𝙣𝙙𝙮 𝙙𝙪𝙧𝙞𝙣𝙜 𝙩𝙝𝙚 𝙩𝙧𝙖𝙣𝙨𝙞𝙩𝙞𝙤𝙣 𝙤𝙛 𝘾𝙖𝙡𝙡𝙘𝙤𝙢. 𝙉𝙖𝙣𝙙𝙮 𝙞𝙨 𝙫𝙚𝙧𝙮 𝙜𝙚𝙣𝙪𝙞𝙣𝙚, 𝙝𝙤𝙣𝙚𝙨𝙩 𝙖𝙣𝙙 𝙝𝙚𝙡𝙥𝙛𝙪𝙡 𝙞𝙣 𝙣𝙖𝙩𝙪𝙧𝙚. 𝙃𝙚 𝙖𝙡𝙨𝙤 𝙝𝙖𝙨 𝙖 𝙫𝙚𝙧𝙮 𝙞𝙣-𝙙𝙚𝙥𝙩𝙝 𝙠𝙣𝙤𝙬𝙡𝙚𝙙𝙜𝙚 𝙤𝙛 𝙄𝙏 𝙬𝙝𝙞𝙡𝙚 𝙢𝙖𝙞𝙣𝙩𝙖𝙞𝙣𝙞𝙣𝙜 𝙖 𝙫𝙚𝙧𝙮 𝙗𝙧𝙤𝙖𝙙 𝙥𝙧𝙤𝙗𝙡𝙚𝙢-𝙨𝙤𝙡𝙫𝙞𝙣𝙜 𝙤𝙪𝙩𝙡𝙤𝙤𝙠. 𝙏𝙝𝙚𝙨𝙚 𝙛𝙚𝙖𝙩𝙪𝙧𝙚𝙨 𝙢𝙖𝙠𝙚 𝙝𝙞𝙢 𝙣𝙤𝙩 𝙤𝙣𝙡𝙮 𝙖 𝙥𝙡𝙚𝙖𝙨𝙪𝙧𝙚 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝 𝙗𝙪𝙩 𝙖𝙡𝙨𝙤 𝙫𝙚𝙧𝙮 𝙞𝙣𝙨𝙥𝙞𝙧𝙖𝙩𝙞𝙤𝙣𝙖𝙡. ❞ — 𝙅𝙤𝙧𝙙𝙤𝙣 𝘽𝙞𝙡𝙡 - 𝙈𝙖𝙣𝙖𝙜𝙞𝙣𝙜 𝘿𝙞𝙧𝙚𝙘𝙩𝙤𝙧 - 𝘾𝙖𝙡𝙡𝙘𝙤𝙢 𝙄𝙣𝙩𝙚𝙧𝙣𝙖𝙩𝙞𝙤𝙣𝙖𝙡

Hi there! I’m a certified IT Infrastructure and Cloud Specialist with 11+ years of experience managing and securing systems across industries like travel, finance, healthcare, and hospitality. I help businesses design, migrate, secure, and support their infrastructure across Microsoft 365, Azure, AWS, and Google Workspace — with a strong focus on email migrations, DNS, and secure cloud adoption. 🔧 Technologies & Platforms: Microsoft Ecosystem: Microsoft 365, Exchange, Active Directory, Azure Cloud Platforms: Azure, AWS, Google Workspace Networking & Security: Cisco Meraki, SonicWALL, Sophos XG Email & DNS: Google Workspace, Office 365, DNS (GoDaddy, Cloudflare, Microsoft) 💼 Services I Offer: Microsoft 365 & Google Workspace Setup, Migration, and Management Email Migrations (IMAP, Google to M365, GoDaddy to M365, Hybrid) Cloud Infrastructure Deployment (Azure & AWS) DNS & Email Deliverability Optimization (SPF, DKIM, DMARC) Firewall & Network Security Configuration Exchange & AD Administration, Intune & Device Compliance Remote Help Desk & Ongoing IT Support 🎓 Certifications: Microsoft 365 Certified: Administrator Expert Microsoft Azure Administrator Associate MCITP, MCTS Messaging, Endpoint, Teams, Identity, and Compliance Administrator Associate If you're looking for a reliable IT expert to streamline your systems, migrate with zero downtime, or support your infrastructure with clarity and precision — let's connect!

🚀 SENIOR FULL-STACK AUTOMATION ENGINEER — AI · CRM/ERP · DevOps I build production AI agents, automation workflows, and end-to-end integrations as ONE technical partner — instead of clients juggling 3-4 specialists who blame each other when systems break. Trusted across 20+ verticals since 2019. 📊 TRACK RECORD (6+ years on Upwork) ✅ $1M+ earnings · 462 projects ($2K → $500K range) · 16,635 hours logged ✅ 100% Job Success Score · Top Rated Plus ✅ 5,000+ workflows deployed · $5M+ saved · 100K+ hours of manual work eliminated ✅ AI agents in production handling 10,000+ calls/month ✅ Certified partners: Monday, Make, Vapi, Retell AI, Palantir Foundry ✅ Supported by Retailbox team (15K+ combined hours) for surge capacity ✅ Average response under 4 hours · US East Coast (West Palm Beach, FL) ✅ Available 10-30 hrs/week or full-time burst engagements 🏆 RECENT WINS (anonymized) • AI Copilot for $500M+ investment portal — Salesforce + SharePoint + RAG, 4-month build • Multi-tenant AI SaaS for elder care lead intelligence — scraping + AI scoring + dashboard • Healthcare wound care platform — HIPAA-compliant, mobile + EMR + AI transcription • Estate Planning AI Copilot — Claude + custom legal workflows for law firm • B2B Outbound System — Apollo + Clay + Smartlead + AI personalization, 1,000+ leads/week • ERP transformation — QuickBooks → Tryton migration, custom Python pipeline • AI Acquisition Engine — Multi-source enrichment + LLM scoring for B2B sales team 🌐 INDUSTRIES Home Services & Trades (HVAC · Plumbing · Electrical · Roofing · Solar · Pool · Painting) · Healthcare & Medical (Clinics · Pharmacy · Health Insurance · EMR · HIPAA) · Financial Services (Mortgage · Insurance · Investment · Crypto · Payments) · Manufacturing (Cabinet · Furniture · Steel · Civil Engineering) · Real Estate & Property · Marketing & Sales Agencies (GHL · HubSpot) · Construction & Contractors · Legal & Compliance · Retail & E-commerce (Shopify · Amazon · WooCommerce) · SaaS & Tech Startups · Telecom · Trucking · and more. 🤖 WHAT I DELIVER AI Engineering • Custom AI agents (Claude, GPT, Gemini) with tool calling • MCP server development for enterprise systems • RAG with vector databases (Pinecone, Weaviate, Qdrant, pgvector) • LangChain, LangGraph, CrewAI orchestration • I use Claude Code, Cursor, Codex daily — ship 5× faster Workflow Automation • n8n, Zapier, Make, Windmill, Power Automate • Custom Python/Node replacing fragile no-code chains • ETL pipelines (CRM ↔ data warehouse, AI training data, ERP migrations) • Event-driven systems, drip campaigns, scheduled reports CRM/ERP Integration & Architecture • HubSpot, Salesforce, Zoho, Monday, Pipedrive, Dynamics 365, GHL, Close CRM • NetSuite, Odoo, QuickBooks, Xero, Stripe • Field service — ServiceTitan, Jobber, Housecall Pro • Healthcare — eClinicalWorks, FHIR, HL7 • Multi-system architectures (5+ platforms unified) Full-Stack Development • React, Next.js, Node.js, Python, FastAPI, Django • Mobile — React Native, native iOS/Android • AI dashboards, admin panels, internal tools • PostgreSQL, MongoDB, Redis DevOps & Cloud • AWS, GCP, Azure · Docker, Kubernetes, CI/CD • Production monitoring, observability, security • HIPAA / SOC2 / PCI-aware integrations Voice AI — Vapi, Retell AI, Bland AI, Twilio (when use case fits) 🎯 COMMON ASKS • Claude/GPT integration into your app or CRM • AI SDR that books meetings (Apollo + Clay + Smartlead + Claude) • RAG chatbot trained on your company data • CRM automation with AI lead scoring (HubSpot/SF/Zoho/GHL) • Field service workflow (ServiceTitan/Jobber + AI) • Internal AI dashboard for ops team (Retool/custom) • Migrate Zapier/Make spaghetti to maintainable code • AI-powered mobile MVP (React Native + Claude) • Voice AI receptionist (Vapi or Retell + CRM sync) • ETL pipeline (QuickBooks/NetSuite ↔ data warehouse) • Custom MCP server for your team's Claude 🎯 IDEAL FIT I serve all sizes: • SMB ($1K-$10K) — small but specific automation that pays back fast • Mid-market ($10K-$100K) — multi-month engagements, multi-system builds • Enterprise ($100K-$500K+) — strategic platform builds, AI-native systems Engagement models: • $2K-$15K fixed scope (1-6 weeks) • $50K+ for AI/full-stack platform builds • $95-125/hr fractional (10-30 hrs/week, weekly Slack sprints) • Long-term Tech Support retainers 💼 HOW I WORK Week 1 — discovery + architecture · Week 2-N — weekly build sprints with daily Slack · Final week — production deploy with docs, tests, handoff. You own the code (zero agency lock-in). Available for ongoing maintenance OR clean handoff to your in-house team. 💬 NEXT STEP Send a 2-3 sentence brief: what you're building, your current stack, and the specific problem you want solved. Loom walkthroughs, existing repos, and architecture diagrams welcome.

With over 9 years of hands-on experience, I am a certified Systems Administrator specialising in Microsoft Office 365, Windows Server, and macOS environments. My focus is on providing robust, secure, and reliable IT solutions that keep your business running smoothly. From seamless cloud migrations and security management to troubleshooting complex network issues, I deliver expert-level support that reduces downtime and protects your data. I hold certifications including MCSA: Office 365 and MCP: Microsoft Azure, ensuring I provide solutions built on the latest industry standards. Cloud & Microsoft Services - Microsoft 365 & Google Workspace Administration - Email, Calendar, & DNS Configuration - Data Migration (PST, Exchange, On-Premise to Cloud) - Microsoft Exchange Hybrid Deployment - Azure Active Directory Sync (DirSync) - Single Sign-On (SSO) for M365 Operating Systems & Servers - Windows Server (2008R2, 2012R2, 2016, 2019) - Windows (7, 8, 10, 11) - macOS & macOS Server Virtualisation & Desktop Support - Hyper-V, VMware Workstation - Remote Desktop & Technical Support - Data Backup & Recovery Solutions - Account Security & Recovery