I am a Bachelor of Arts graduate from the Conservatory of Music, Universitas Pelita Harapan (Class of 2024), specializing in Sound Design and Music Production. I'm working on various projects such as Music Producing, Podcasts, Voice Acting, films/ads, and any others projects. This experience has strengthened my skills in creative direction, leadership, and technical production. Known as a creative thinker and reliable team player, I work efficiently under pressure and enjoy collaborating on diverse projects. I am passionate about continuous growth and ready to help you reach your goals through high quality and impactful work.

I am a senior FMCG sales and commercial leader with over 20 years of experience driving revenue growth, distributor development, and route-to-market strategy across Indonesia. I specialize in helping companies accelerate sales performance, expand distribution networks, and improve commercial execution across General Trade, Modern Trade, and HORECA channels. Throughout my career, I have led large-scale sales organizations, managing up to 48 branches and more than 42,000 active outlets nationwide. I have successfully delivered significant business growth, including Rp2.7 trillion in annual revenue and Rp200 billion incremental growth, while strengthening operational efficiency and credit control. My expertise includes: FMCG sales strategy and commercial planning Distributor management and channel expansion Route-to-market (RTM) design and optimization Sales force effectiveness and productivity improvement Market expansion and business development I focus on practical, execution-driven solutions that deliver measurable business results. I work closely with businesses to identify growth opportunities, improve distribution performance, and build scalable sales systems. I am passionate about helping FMCG companies and distributors achieve sustainable growth through strong field execution, disciplined sales processes, and effective channel strategies.

Developers, architects, and property marketers hire me when a project needs to sell, before a single brick is laid. I'm a qualified architect turned full-time visualization specialist. That background matters: my renders aren't just aesthetically polished, they're spatially accurate, technically credible, and built to perform in front of investors, councils, and planning boards. What I deliver: Photorealistic exterior & interior CGI, day, dusk, night, seasonal Pre-sales & off-plan marketing visuals for residential & commercial developments Planning & permit submission renders (DA, council, design review boards) Twinmotion walkthroughs & cinematic fly-through animations Luxury residential, medium-density housing, commercial & hospitality 360° virtual tours and interactive presentation assets Styles: Modern minimalist · Contemporary · Tropical modern · Japanese contemporary · Scandinavian · Transitional residential Who this works best for: Property developers selling off-plan - Architects winning planning approvals - Interior designers pitching to clients - Real estate agencies marketing new builds My process, so you're never left guessing: Brief - reference alignment - milestone check-ins - structured revisions - final delivery in print, web, and presentation-ready formats. Send me your brief and I'll tell you exactly how I'd approach it.

I'm a GTM engineer who builds outbound systems end-to-end, cold email infrastructure, LinkedIn outreach, signal-based prospecting, and CRM automation. Most growth teams know they need outbound to scale - they just don't have the systems, the visibility, or the time to build it properly. I come in and close that gap: architecting the infrastructure, aligning the tools to the strategy, and giving teams a clear view of what's working and what to fix. You don't need to know exactly how to get there. That's my job. WHAT I BUILD Cold Email Infrastructure Domain setup (SPF/DKIM/DMARC), inbox warmup, deliverability optimisation, and sending architecture. Recent campaigns: 3%+ reply rates, bounce rates <3%. LinkedIn Outreach Systems End-to-end campaign setup - connection sequences, nurture flows, webinar follow-up, and signal-triggered outreach (job changes, content engagement, intent signals). Signal-Based Prospecting Clay-powered workflows for TAM mapping, enrichment, and list building - using buying signals to prioritise the right accounts at the right time. Multi-Channel Orchestration Example: Clay → Smartlead → HeyReach → HubSpot → Slack. Automated lead flow from signal to CRM, with every touchpoint tracked. CRM & RevOps Setup, pipeline configuration, lead routing, and reporting. Built to give your team visibility and remove manual work. CERTIFICATIONS - Clay Certified Expert - HubSpot Solutions Provider - GTM Engineer Certified - GTMHQ Expert RECENT CLIENT WORK Built a 4-month outbound system for a B Corp agency — 100 sending inboxes, 30K+ leads, Smartlead + HeyReach campaigns running in parallel, full CRM sync into HubSpot via custom automation. Designed a LinkedIn nurture programme for a UK consulting firm targeting founders and MDs across SaaS, tech, and hospitality - built in HeyReach with Clay handling dynamic personalisation. Engineered signal-based prospecting workflows for multiple clients, replacing manual list buying with intent-driven outreach. WHO I WORK WELL WITH B2B companies with $1M+ revenue who have a great product but an outbound function that isn't pulling its weight (yet). Typically a solo growth operator, head of marketing, or RevOps lead or founder who needs a GTM engineer - not just another tool configured. HOW ENGAGEMENT WORKS Build & Handover - I build the system, document everything, and hand it to your team fully operational. Build & Run - I build and continue to manage, optimise, and report on performance. Ready to build something that actually converts? Let's talk.

I am a layout designer with over 9 years of experience, specializing in designing social media and print templates. I am proficient in Canva, Adobe Photoshop, Illustrator, and Figma. I've been part of the Canva Creator program since 2020 🌟

Ecommerce Operations Manager for DTC Shopify brands - I run support teams, protect revenue, and keep disputes from draining your bottom line. I help 6–8-figure Shopify brands scale customer operations without letting service quality slip or revenue leak through preventable disputes. Over 8,000+ hours on Upwork with a 100% Job Success Score, I've managed support teams end to end, owning agent KPIs, response times, and CSAT, while keeping a close eye on the disputes and chargebacks that quietly cost brands money. What I take off your plate: Support operations management - hiring, training, and managing agents against clear KPIs Dispute & chargeback resolution - PayPal, Stripe, Klarna, and Shopify Payments, from evidence to representment Customer retention & CX - reducing churn and refund abuse through better systems, not just faster replies SOP & process building - so the operation runs on documented systems, not memory Escalation handling - the high-ticket, high-risk cases your team shouldn't face alone Tools & platforms: Shopify, Gorgias, Zendesk, Reamaze, Freshdesk, Helpdesk, Stripe, PayPal, Klarna, Klaviyo, Slack, Asana, Monday. Most DTC brands don't lose money because of bad products. They lose it to preventable refunds, unresolved tickets, slow response times, and disputes nobody's actively managing. I build the operational systems that fix all four, protecting revenue while keeping customers happy. Recent results: 92%+ win rate on chargebacks and disputes across PayPal, Stripe, Shopify, and Klarna, for Shopify stores doing $500K+/month Kept refund rates under 1.5% through proactive dispute prevention and faster resolution Managed customer operations for up to 26 Shopify stores at once Led and coached a team of 16 support agents against clear CSAT and response-time KPIs If you want an operations partner who can own your customer support, manage your team, cut disputes, and improve retention, not just answer tickets, let's talk.

I craft cinematic, emotionally charged illustrations that merge vintage grit, dark fantasy, and symbolic storytelling. From haunting book covers to detailed apparel graphics, my work focuses on atmosphere, precision, and meaning — tailored to both independent creators and established brands. ✨ What I Do Best  💀 Dark & Gothic Art – Skull, occult, and surreal concepts with a modern edge 👕 Apparel & Merchandise Design – T-shirt collections, sticker sets, and print-ready graphics 📚 Fantasy & Book Illustration – Atmospheric covers and character-focused visuals 🧠 Conceptual Illustration – Mythic, emotional, or dystopian artwork for visual storytelling 🎨 My Tools Adobe Photoshop & Illustrator for professional finishing and vector precision Procreate for expressive sketches, textures, and natural brushwork Clip Studio Paint for composition and comic-style workflow ⚙️ Workflow  1️⃣ Concept sketch + client feedback 2️⃣ Line refinement & composition 3️⃣ Final render (color, lighting, texture) Includes up to 3 rounds of revisions, with additional adjustments available if needed. I’ve created artwork for universities, indie authors, streetwear brands, and collectors — always aiming to capture emotion, storytelling, and timeless design. Let’s collaborate to bring your vision to life — message me and let’s start your next dark, vintage, or fantasy project.

24-HOUR RESPONSE | FREE TEST SKETCH AVAILABLE | MESSAGE ME TODAY! Expert Children's Book Illustrator helping first-time authors, experienced authors, and publishers create captivating books with expressive artwork, memorable characters, and publication-ready files. I'm Ronald Richard, a children's book illustrator who has collaborated with authors and publishers on more than 700 completed book projects. I have a genuine passion for children's literature and believe every book has the potential to inspire, educate, and bring joy to young readers. Through my illustrations, I strive to make a positive contribution to children's learning and imagination while delivering the highest level of client satisfaction. I provide complete children's book illustration services, including character design, full-page illustrations, book covers, page layout support, and print-ready preparation for Amazon KDP and IngramSpark. Every project receives my full commitment to quality, clear communication, and careful attention to detail, ensuring a smooth and enjoyable experience from concept to final delivery. I'd love to learn more about your story and discuss how I can help bring it to life. Warm regards, Ronald Richard

I help traders, funds, and fintech teams build production-ready algorithmic trading systems and Python research modules across IBKR, MetaTrader 4/5, NinjaTrader 8, TradingView, Polymarket, and Kalshi. My work includes EAs, indicators, Pine Script, NinjaTrader strategies, broker/API integrations, trade copiers, alerts, dashboards, execution automation, Python backtesting modules, strategy optimization, walk-forward validation, and ML/LLM-assisted research workflows — with a focus on clean code, risk control, and realistic live-market execution. What I can build for you: • MetaTrader 4/5 Expert Advisors, indicators, dashboards, and trade panels • NinjaTrader 8 strategies, indicators, add-ons, and licensing systems • TradingView Pine Script indicators, strategies, alerts, and webhook automation • IBKR / TWS API integrations for automated trading, data tools, and execution workflows • Polymarket and Kalshi automation, data monitoring, API tools, and trading workflows • Python research modules for backtesting, optimization, walk-forward testing, and validation • ML-based signal research using price, volume, volatility, and market regime features • LLM-assisted research tools for strategy discovery, signal explanation, and workflow automation • Telegram, Discord, email, and webhook-based signal systems • TradingView → MT4/MT5/NinjaTrader/IBKR execution bridges • Trade copiers, account managers, and multi-account execution tools • Performance reports with win rate, Sharpe ratio, profit factor, max drawdown, expectancy, and risk-adjusted metrics

Highly Organized & Creative Virtual Assistant | Content & Admin Specialist Hi there! If you are a business owner, creator, or entrepreneur feeling overwhelmed by your to-do list, you are in the right place. I am a dedicated Virtual Assistant who specializes in giving you your time back by handling both the meticulous administrative tasks and the creative heavy lifting. I wear two hats: the highly efficient administrator and the creative digital strategist. I believe that a successful brand needs both flawless back-end organization and engaging front-end content. My Strengths & Core Skills Administrative Excellence: I keep your daily operations running smoothly. I manage overflowing inboxes with efficient Email Management and ensure clear, professional Communications with your clients and team. You will never miss an important call again, as I handle complex Scheduling and precise Meeting Scheduling. I am also highly detail-oriented when it comes to accurate Data Entry. Creative Content & Strategy: I don't just organize; I create. I take charge of comprehensive Content Planning and handle the final Content Upload across your platforms. Using Canva and CapCut, I design highly engaging visual assets, including eye-catching Social Media Carousels and edited short-form videos. Niche Expertise & Copywriting: I help boost your organic reach through strategic SEO Writing, crafting articles and captions that rank and convert. Additionally, I have a deep understanding of niche pop-culture communities, specifically Anime. If your brand targets this passionate demographic, I know exactly how to speak their language and design content that resonates with them. Highlighted Accomplishments & Approach Throughout my career, I have successfully helped clients grow their digital presence while simultaneously streamlining their back-office workflows. Whether it is launching a month-long content calendar, growing a niche social media page with custom-designed Canva graphics, or cleaning up months of disorganized data and emails, I approach every project with a proactive mindset. I pride myself on being a fast learner, a clear communicator, and delivering strictly error-free work. My goal is to make your life easier so you can focus on scaling your business.