I help businesses deploy, scale, and optimize applications on AWS — without downtime, high costs, or deployment headaches. If you're struggling with slow deployments, unreliable infrastructure, or rising cloud bills, I can help you fix it quickly and the right way. With 8+ years of experience in DevOps and Cloud Infrastructure, I’ve helped teams: ✔ Build scalable, highly available AWS architectures ✔ Reduce deployment time using automated CI/CD pipelines ✔ Cut unnecessary cloud costs through optimization ✔ Deploy and manage Kubernetes workloads in production ✔ Migrate WordPress applications to AWS with near-zero downtime What I can help you with: • AWS infrastructure design & optimization • CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI) • Kubernetes (EKS) deployments & management • Infrastructure as Code (Terraform, CloudFormation) • Linux system administration & automation (Ansible) • WordPress migration, hosting & performance optimization • Monitoring, logging & security hardening How I work: I don’t just “set things up.” I focus on solving real business problems: → Faster releases → Lower infrastructure costs → Better system reliability → Secure, production-ready environments I take time to understand your requirements and deliver solutions that are clean, scalable, and easy to maintain. Why clients choose me: • Clear communication and quick response • Practical, business-focused solutions • Reliable delivery with attention to detail • Support for both quick fixes and long-term projects

I’m an Associate Team Lead – DevOps and AWS Certified Solutions Architect – Professional, helping startups, SaaS companies, and growing teams design, scale, and operate secure, reliable, and cost-efficient cloud platforms on AWS, GCP, and Hetzner. I work beyond pure execution and collaborate closely with founders, CTOs, product managers, and engineering leads to support informed decisions around architecture, cost, reliability, security, and delivery velocity, while remaining hands-on where needed. How I work with clients: * Act as a technical partner, contributing beyond task execution * Translate business goals into production-ready cloud architectures * Own trade-off discussions around cost vs reliability vs speed * Guide and mentor engineers while maintaining hands-on ownership * Communicate clearly with both technical and non-technical stakeholders What I help you achieve: * Scalable cloud architectures that don’t fall apart under growth * Faster, safer releases with reliable CI/CD pipelines * Reduced cloud spend through practical FinOps strategies * Strong observability, alerting, and incident response * Secure, compliant infrastructure aligned with SOC 2 / HIPAA / GDPR practices *********************************************************************************************** Core DevOps & Cloud Capabilities Cloud Architecture & Platform Design: I design and deploy robust cloud architectures on AWS, GCP, and Hetzner, aligned with uptime, performance, and cost objectives. This includes modernizing monolithic systems into microservices, designing high-availability setups, and implementing serverless architectures using AWS Lambda, Fargate, and managed cloud services. CI/CD & Automation: I build and operate production-grade CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, ArgoCD, and AWS-native tooling. My focus is on safe deployments, fast feedback, rollback strategies, and developer productivity. I also leverage AI-assisted tools to accelerate pipeline design, troubleshooting, and maintenance. Infrastructure as Code (IaC): I automate infrastructure provisioning using Terraform, AWS CloudFormation, and CDK, ensuring consistency across development, staging, and production environments while reducing configuration drift and operational risk. Monitoring, Alerting & Reliability: I implement end-to-end observability using CloudWatch, Prometheus, Grafana, and ELK-based stacks. This enables proactive incident detection, faster root-cause analysis, and improved system availability. Security, Compliance & Governance: I apply cloud security best practices including IAM, network isolation, AWS WAF, and vulnerability scanning. I support compliance-aligned implementations for SOC 2, HIPAA, and GDPR without over-engineering or unnecessary cost. Cost Optimization (FinOps): I analyze cloud spend, identify inefficiencies, and implement rightsizing, Savings Plans, and Reserved Instances. I work closely with engineering teams to design architectures that balance performance and cost. AI-Assisted DevOps: I actively use modern AI-powered tools (ChatGPT, Copilot, Cursor, and similar assistants) to accelerate environment setup, documentation, debugging, and operational workflows—helping teams move faster without compromising quality or security. *********************************************************************************************** Ideal Engagements * Long-term DevOps ownership * Acting as a DevOps lead / partner for teams without in-house expertise * Cloud architecture reviews & modernization * Cost optimization & reliability improvements * Scaling infrastructure for growth or high traffic If you’re looking for someone who can think like a partner, lead like an owner, and execute with precision, let’s talk.

Hello, my name is Timothy. I'm a AWS DevOps Engineer. I specialize in Serverless applications on Amazon Web Services (AWS). My expertise is centered around core AWS services such as Lambda, Amazon ECS (*on Fargate or EC2), DynamoDB, API-Gateway, CloudFront, Amazon Route 53, Fastly CDN, and the many other services that compliment them to enable a production-ready environment. Recent Projects: ⦁ Three-Tier Network VPC on AWS ⦁ Synapse Matrix server deployment with Docker and EC2 (Video & Audio calls enabled) ⦁ Migration from Vercel to Amazon ECS (on EC2) ⦁ Fastly and AWS log & metric aggregation with Datadog ⦁ Datadog SIEM ⦁ Custom AWS Lambda Authorizer ⦁ Fastly CDN integration ⦁ Custom Fastly log aggregation and parsing with AWS (Lambda, DynamoDB, Firehose, etc.) ⦁ Application deployment on Amazon ECS (on Fargate) ⦁ CI/CD from GitHub to Amazon ECS with semantic versioning ⦁ AWS Secrets Manager and Parameter Store for Lambda and Amazon ECS parameters ⦁ RSS Aggregator

𝟏𝟎𝟎% 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 | 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 | 𝐀𝐯𝐚𝐢𝐥𝐚𝐛𝐥𝐞 𝐭𝐨 𝐒𝐭𝐚𝐫𝐭 𝐈𝐦𝐦𝐞𝐝𝐢𝐚𝐭𝐞𝐥𝐲 Most teams face the same mix of problems: rising cloud costs, slow releases, fragile systems, and security checks that slow things down. 𝐈 𝐡𝐞𝐥𝐩 𝐭𝐞𝐚𝐦𝐬 𝐟𝐢𝐱 𝐭𝐡𝐢𝐬 𝐚𝐜𝐫𝐨𝐬𝐬 𝐭𝐡𝐞 𝐞𝐧𝐭𝐢𝐫𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞. I can work as an end-to-end 𝐃𝐞𝐯𝐎𝐩𝐬 𝐚𝐧𝐝 𝐃𝐞𝐯𝐒𝐞𝐜𝐎𝐩𝐬 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫, 𝐜𝐨𝐯𝐞𝐫𝐢𝐧𝐠 𝐜𝐥𝐨𝐮𝐝, 𝐂𝐈/𝐂𝐃, 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲, 𝐬𝐞𝐜𝐮𝐫𝐢𝐭𝐲, 𝐫𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲, 𝐚𝐧𝐝 𝐜𝐨𝐬𝐭 𝐜𝐨𝐧𝐭𝐫𝐨𝐥. I support multi-cloud setups and often help teams reduce cloud spend by around 30 %, while making systems easier to run and change. ➤ 𝐇𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐇𝐞𝐥𝐩 𝐘𝐨𝐮𝐫 𝐓𝐞𝐚𝐦 ✔𝐂𝐥𝐨𝐮𝐝 𝐚𝐧𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 AWS, Azure (AKS), and selective Hetzner usage, including networking, access control, and environment design. ✔𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐚𝐧𝐝 𝐂𝐈/𝐂𝐃 Build, test, security checks, release automation, rollbacks, and versioning using GitHub Actions, Jenkins, and cloud-native tools. ✔𝐂𝐨𝐧𝐭𝐚𝐢𝐧𝐞𝐫𝐬 𝐚𝐧𝐝 𝐊𝐮𝐛𝐞𝐫𝐧𝐞𝐭𝐞𝐬 Docker, Kubernetes, Helm, scaling strategies, and smooth developer workflows from local to production. ✔𝐃𝐞𝐯𝐒𝐞𝐜𝐎𝐩𝐬 𝐚𝐧𝐝 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 Security integrated into daily work: secrets management, IAM, encryption, vulnerability checks, and audit-friendly logs. ✔𝐒𝐢𝐭𝐞 𝐑𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐚𝐧𝐝 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 Monitoring, logging, alerting, incident response, and post-incident reviews using CloudWatch, Prometheus, Grafana, and Azure Monitor ✔𝐂𝐨𝐬𝐭, 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞, 𝐚𝐧𝐝 𝐂𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 Right-sizing, cost visibility, performance tuning, and practical guardrails to prevent future waste. ✔𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐚𝐬 𝐂𝐨𝐝𝐞 Terraform, Bash, Python, repeatable changes, and clear handover documentation. 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞 ⬩➤Comfortable working across development, security, and operations ⬩➤Focused on real production systems, not just setup ⬩➤Calm during incidents and proactive about preventing repeats ⬩➤Prefer small tests and proofs before large changes If you need someone who can handle DevOps end to end, from code to cloud to production support. 𝐋𝐞𝐭 𝐮𝐬 𝐬𝐭𝐚𝐫𝐭 𝐰𝐢𝐭𝐡 𝐚 𝐬𝐡𝐨𝐫𝐭 𝐜𝐚𝐥𝐥 𝐚𝐧𝐝 𝐬𝐞𝐞 𝐢𝐟 𝐈 𝐚𝐦 𝐭𝐡𝐞 𝐫𝐢𝐠𝐡𝐭 𝐟𝐢𝐭 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 !

✅ Available Now | 🎯 Top Rated Plus | 💯 100% Job Success I help startups and enterprises design and build production-grade GenAI systems, including AI agents, RAG pipelines, and LLM-powered platforms, using AWS Bedrock, OpenAI, and scalable cloud architecture. With 11+ years of engineering experience and a strong track record of delivering complex systems, I specialize in turning AI concepts into reliable, scalable, real-world applications. Most developers can integrate AI APIs. I focus on building end-to-end AI systems that actually work in production. What I Build ✅ AI Agents & Autonomous Workflows » Multi-step reasoning systems that automate business operations, decision-making, and task execution. ✅ RAG (Retrieval-Augmented Generation) Systems » Knowledge assistants built on internal data (PDFs, CRMs, databases) with citation-based answers and hallucination control. ✅ AWS Bedrock-Powered AI Solutions » Enterprise-grade GenAI systems using Claude/Titan with structured outputs, secure architecture, and scalable pipelines. ✅ LLM-Powered SaaS Platforms » End-to-end AI product development with clean architecture, real-time processing, and cost-optimized LLM usage. ✅ AI Analytics & NL2SQL Systems » Query your data in natural language, turn dashboards into conversational intelligence tools. ✅ AI Workflow Automation » Combine LLMs with APIs, scraping, and business logic to eliminate manual processes. Why Clients Hire Me → AI System Thinking I design complete AI architectures, not just prompts or APIs → Production-Ready Approach Built for scale, latency control, and cost efficiency → Business-First Execution Every system is aligned with measurable outcomes (efficiency, automation, ROI) → Fast Execution on Existing Systems Can jump into projects with ready docs, schemas, or wireframes ✅ Rapid Prototyping → Production AI Systems » Design and build fast AI prototypes (POCs/MVPs) to validate ideas, test feasibility, and demonstrate value. » Seamlessly transition prototypes into scalable, production-grade systems without rework. » Ideal for startups and teams exploring GenAI use cases before full investment. What Clients Say ~ “They consistently exceeded our expectations… a true partner in our automation journey.” “Delivered ahead of schedule with clean architecture and clear communication.” “They have no boundaries in terms of ability…” Results Delivered → Built enterprise AI document & workflow platforms with semantic search and automation → Delivered RAG systems with strict knowledge grounding and citation accuracy → Developed AWS Bedrock-based AI assistants for structured data extraction → Created AI-powered analytics systems with natural language querying → 10,000+ hours across SaaS, AI, and automation systems → 100% client satisfaction across all Upwork contracts Best Fit Projects → Building AI products (not experiments) → Implementing RAG / AI agents / automation systems → Migrating to AWS Bedrock or scalable GenAI infra → Adding AI capabilities to existing platforms Let’s Build AI Systems That Actually Work If you’re serious about using AI to solve real problems, not just testing ideas, I can help you design and build a system that delivers measurable impact.

🚀YOU WILL GET A SYSTEM AUDIT REPORT FOR FREE🚀 🚨 𝗜𝗳 𝘆𝗼𝘂𝗿 𝘀𝘆𝘀𝘁𝗲𝗺 𝗯𝗿𝗲𝗮𝗸𝘀, 𝗜 𝗳𝗶𝗻𝗱 𝗶𝘁. 𝗜𝗳 𝗮𝗹𝗲𝗿𝘁𝘀 𝗳𝗮𝗶𝗹, 𝗜 𝗳𝗶𝘅 𝘁𝗵𝗲𝗺. 𝗜𝗳 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗶𝘀 𝗺𝗶𝘀𝘀𝗶𝗻𝗴, 𝗜 𝗯𝘂𝗶𝗹𝗱 𝗶𝘁 — 𝗴𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲𝗱. Production issues don’t come from one place — they come from gaps across infrastructure, applications, networks, and security. I close those gaps. Client Testimonial: "𝐈 𝐫𝐞𝐚𝐥𝐥𝐲 𝐚𝐩𝐩𝐫𝐞𝐜𝐢𝐚𝐭𝐞 𝐲𝐨𝐮𝐫 𝐡𝐞𝐥𝐩, 𝐀𝐛𝐝𝐮𝐥. 𝐘𝐨𝐮 𝐚𝐫𝐞 𝐚𝐰𝐞𝐬𝐨𝐦𝐞! 𝐀𝐛𝐝𝐮𝐥 𝐰𝐚𝐬 𝐚𝐛𝐥𝐞 𝐭𝐨 𝐤𝐧𝐨𝐜𝐤 𝐨𝐮𝐭 𝐰𝐡𝐚𝐭𝐞𝐯𝐞𝐫 𝐈 𝐰𝐚𝐬 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐢𝐧 𝐆𝐫𝐚𝐟𝐚𝐧𝐚. 𝐈 𝐰𝐨𝐮𝐥𝐝 𝐡𝐢𝐠𝐡𝐥𝐲 𝐫𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝 𝐡𝐢𝐦 𝐭𝐨 𝐚𝐧𝐲𝐨𝐧𝐞 𝐰𝐡𝐨 𝐢𝐬 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐡𝐞𝐥𝐩 𝐰𝐢𝐭𝐡 𝐆𝐫𝐚𝐟𝐚𝐧𝐚." Lets just 𝗱𝗲𝘁𝗲𝗰𝘁 𝗶𝘀𝘀𝘂𝗲𝘀 𝗯𝗲𝗳𝗼𝗿𝗲 𝘂𝘀𝗲𝗿𝘀 𝗳𝗲𝗲𝗹 𝘁𝗵𝗲𝗺, 𝗿𝗲𝗱𝘂𝗰𝗲 𝗱𝗼𝘄𝗻𝘁𝗶𝗺𝗲, 𝗮𝗻𝗱 𝗴𝗮𝗶𝗻 𝗳𝘂𝗹𝗹 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗮𝗰𝗿𝗼𝘀𝘀 𝘆𝗼𝘂𝗿 𝘀𝘁𝗮𝗰𝗸 — not just dashboards, but real reliability. 💡 What I Fix • Systems going down without clear reasons • Slow or failing applications with no root cause visibility • Missing or noisy alerts (alert fatigue) • Blind spots in network traffic and service communication • Security logs with no actionable monitoring • Disconnected tools with no centralized observability • Slow incident response and firefighting mode 🚀 What You Get • 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗥𝗲𝗹𝗶𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 (AWS environments, Linux systems, Kubernetes stability) • 𝗔𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 𝗢𝗯𝘀𝗲𝗿𝘃𝗮𝗯𝗶𝗹𝗶𝘁𝘆 (Performance monitoring, logs, tracing, failure detection) • 𝗡𝗲𝘁𝘄𝗼𝗿𝗸 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 & 𝗩𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 (Latency tracking, traffic insights, service health) • 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 & 𝗔𝗹𝗲𝗿𝘁𝗶𝗻𝗴 (Log-based detection, anomaly signals, audit visibility) • 𝗘𝗻𝗱-𝘁𝗼-𝗘𝗻𝗱 𝗢𝗯𝘀𝗲𝗿𝘃𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 (Grafana, Prometheus, Loki, ELK, OpenSearch, CloudWatch) • 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗔𝗹𝗲𝗿𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 (𝗔𝗜𝗢𝗽𝘀) (Anomaly detection, noise reduction, smart escalation) 🧠 Core Stack AWS (EC2, CloudWatch), Linux Prometheus, Grafana, Loki, ELK, OpenSearch Kubernetes, Docker Terraform, Ansible, Bash, Python Jenkins, GitHub Actions, ArgoCD 📈 Results You Can Expect ✔ Faster root cause detection ✔ Fewer incidents and reduced downtime ✔ Clean, actionable alerts (no noise) ✔ Full visibility across infra, apps, network, and security 🎯 CTA If your system is unstable, unclear, or constantly firefighting — I’ll fix it. 𝐌𝐞𝐬𝐬𝐚𝐠𝐞 𝐦𝐞 𝐨𝐫 𝐬𝐞𝐧𝐝 𝐚𝐧 𝐢𝐧𝐯𝐢𝐭𝐞. 𝐈’𝐥𝐥 𝐫𝐞𝐯𝐢𝐞𝐰 𝐲𝐨𝐮𝐫 𝐬𝐞𝐭𝐮𝐩 𝐚𝐧𝐝 𝐭𝐞𝐥𝐥 𝐲𝐨𝐮 𝐞𝐱𝐚𝐜𝐭𝐥𝐲 𝐰𝐡𝐚𝐭’𝐬 𝐛𝐫𝐨𝐤𝐞𝐧 — 𝐛𝐞𝐟𝐨𝐫𝐞 𝐰𝐞 𝐞𝐯𝐞𝐧 𝐬𝐭𝐚𝐫𝐭.

Are you looking for a DevOps or for a skilled Linux systems administrator? You’re on the right way!👇🏼 My name is Yaroslav and I'm a DevOps and Linux SysAdmin at one of the top dev firms in Ukraine in Kyiv as named by Clutch in 2020 🏆 About me: - 5 years of proven track record (Linux systems administrator, Networking specialist, Systems setup, DevOps) - Technologies & frameworks: PHP, Java, Spring, Hibernate, Kafka, Apache, Nginx, Traeffic - Configuration/Automation tools: Kubernetes, Kiali, Istio, Calico, Consul, Terraform, Helm, Ansible - CI/CD: GitHub actions, Jenkins, Spinnaker, Bamboo - Extensive experience in containers Infrastructures (Docker, LXC, Kubernetes, AWS ECS) Cloud systems experience (AWS, Google Cloud, Azure) - Segments: Magento Commerce, WordPress Marketing websites, WordPress Woocommerce, ERP/CRM systems, corporate security access domain - Development and administration of networks and Linux systems for me is something I am really in love with. As of now, I'm part of the Skynix team where I can fully use my DevOps skills in various complex solutions we are working on. Skynix is a team of professionals focused on LAMP and JAM stacks. We deliver complex web and mobile applications development using PHP (Laravel, Yii2, Zend, or CMS systems like Magento or WordPress) and JavaScript (React, Vue, TypeScript, Ember). Why Skynix: - Providing development services starting from 2015 - 20+ team members (Senior 25%, Middle 45%, Junior 30%) and keep on growing - Only professional and enterprise-level of attitude - the project will be delivered, you can just enjoy the process - Great at remote work with various time zones - Our developers are good in English and learn skills extremely fast Need to empower your business? Let's work together!

TOP 1 PERCENT ON UPWORK WITH EXPERT VETTED, TOP RATED PLUS BADGE AND 100 PERCENT JOB SUCCESS RATE Phone System Expertise - Amazon Connect, Open AI, Salesforce, Service Cloud Voice,SCC AC, AWS Bedrock, AWS Lex , Amazon Connect Adapter for Salesforce, AWS lambda Amazon Connect and Lex Architect and developer profile with extensive development experience. 130 plus AWS Connect contact centers created. AWS Bedrock implementation with connect. Customer authentication, intelligent call routing solutions developed using bedrock. Contact lens call summary call categorization and sentiment analysis. Live transcript Open AI Chatgpt integration with Lex. Generative AI projects like booking appointments via chatgpt bot etc. Salesforce Rank - Ranger Salesforce Certified Administrator Service cloud voice with Amazon connect set up for 40 plus customers from scratch. SCC AC implementation (new from Salesforce) Two way SMS, whatsapp implementation using SCC AC AWS Lex expert in creating chatbots and voicebots. Worked on 60 plus Lex bots creation from scratch. Skill based routing via connect proficiency Extensive experience in Amazon Connect, LEX, Lambda, Kendra, Cloudformation, Dynamo Db, SES, SNS, EC2, Secret Manager, Cloud watch, Event bridge, S3, IAM and other AWS services. Custom CCP implementation for Amazon connect react js app with ac dialer, live agent status, real time metrics, recent activities, call result and many more features. Custom CCP and complete outbound dialer solution using connect and related services lambda, dynamodb etc. 1. More than twelve years of IT experience. Amazon connects six plus years of extensive experience from the architect level to the development level. 2. Complete deployment knowledge for both username and SSO-based. More than 130 amazon connect deployments and created contact flows of a very complex nature. 3. Knowledge of all configurations like create user, queue, routing profile, quick connect, reports, hours of operation, phone numbers, etc. 4. Can design architect and create contact flows as per the customer requirement of any complexity involving amazon lex or lambda or some other stuff. 5. Have a working knowledge of creating amazon lex and integrating it with amazon connect. 6. Know using lambdas to call external applications and using external data in amazon connect. 7. Implemented amazon connect chat widget and chat functionality. Interactive chat for amazon connect 8. Experience as technical lead development for amazon connect. 9 . Knowledge of other AWS services like lambda, kinesis, amazon Polly, transcribe, lex, SES, SNS, pinpoint, single sign-on, etc. 10 . Implemented amazon connect custom CCP using amazon connect streams. 11. Integrated custom CCP in Salesforce. Amazon connects CTI adapter whole working experience 12. Implemented features like callback, recording, amazon lex, out-of-office hours, wait time, dynamic queue selection, voicemail, etc. 13. Fluent in English with good interpersonal communication skills. 14. Working experience on Salesforce Service Cloud Voice. 15. Interactive chat messages for amazon connect. 16. Async chat solution for amazon connect. 17. Generative AI integration with connect and lex using chatgpt open ai platform. 18. Service cloud voice deployments and consultant for more than 40 customers. 19. Contact lens for call analytics and sentiment scoring. 20. Two way sms and email integration. 21. Agent performance using evaluation forms. 22. Agent workforce agent ui event build and deployed custom views and logic. 23. Cases and customer profiles. 24. Third party app integration with agent workforce. 25. Outbound dialer complete solution using connect and custom ccp. Live demonstration available anytime. Open for any questions related to Amazon Connect, Lex, SCV and related AWS services. Excellent communication skills and proactive suggestions for product and process improvements. Customer satisfaction is the foremost goal. Believes in building long-term relationships.

🏆 𝗘𝘅-𝗚𝗼𝗼𝗴𝗹𝗲 & 𝗔𝗺𝗮𝘇𝗼𝗻 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 | 𝟮𝟬+ 𝗬𝗲𝗮𝗿𝘀 𝗼𝗳 𝗘𝘅𝗽. 🤝 - 𝗙𝗿𝗲𝗲 𝟯𝟬–𝟲𝟬 𝗺𝗶𝗻𝘂𝘁𝗲 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝘁𝗶𝗼𝗻 before starting the project - 𝗨𝗦-𝗯𝗮𝘀𝗲𝗱 𝗦𝗲𝗻𝗶𝗼𝗿 𝗡𝗼𝗱𝗲.𝗷𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿 & 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗔𝗪𝗦 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 - 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗲𝗱 𝘄𝗶𝘁𝗵 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗮𝗻𝗱 𝘁𝗲𝗮𝗺𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝘁𝗵𝗲 𝗨𝗦, 𝗨𝗞, 𝗘𝘂𝗿𝗼𝗽𝗲, 𝗮𝗻𝗱 𝗨𝗔𝗘. 𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 & 𝗜𝗺𝗽𝗮𝗰𝘁 (𝗡𝗼𝗱𝗲.𝗷𝘀 + 𝗔𝗪𝗦 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗲𝗱) - ⬇️ ➤Helped 50+ clients scale and optimize their Node.js backend systems on AWS ➤Supported 30+ organizations in AWS infrastructure, Node.js deployment, and system reliability ➤Improved Node.js backend performance on AWS, reducing data processing time by 40% ➤Built CI/CD pipelines for Node.js applications on AWS, reducing deployment time by 90% ➤Automated AWS-based backend deployments for Node.js services, reducing downtime by 40% ➤Designed high-availability AWS architectures for Node.js systems, achieving 99.99% uptime with disaster recovery strategies ➤Delivered scalable Node.js + AWS architectures supporting high-traffic production environments ➤Migrated 50+ applications to AWS cloud using Node.js backend architectures, reducing infrastructure costs by up to 30% ✅𝐒𝐞𝐧𝐢𝐨𝐫 𝐍𝐨𝐝𝐞.𝐣𝐬 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 & 𝐀𝐖𝐒 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫. I help startups and growing businesses build scalable, production-ready systems with full ownership from development to AWS deployment. ✅I specialize in 𝐍𝐨𝐝𝐞.𝐣𝐬 𝐛𝐚𝐜𝐤𝐞𝐧𝐝 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐮𝐬𝐢𝐧𝐠 𝐄𝐱𝐩𝐫𝐞𝐬𝐬.𝐣𝐬 𝐚𝐧𝐝 𝐍𝐞𝐬𝐭𝐉𝐒, building high-performance APIs, microservices, and scalable architectures. I also work with 𝐑𝐞𝐚𝐜𝐭, 𝐉𝐚𝐯𝐚𝐒𝐜𝐫𝐢𝐩𝐭, 𝐚𝐧𝐝 𝐓𝐲𝐩𝐞𝐒𝐜𝐫𝐢𝐩𝐭 to support full-stack development when needed. ✅On the cloud side, I design and deploy systems on 𝐀𝐖𝐒 𝐮𝐬𝐢𝐧𝐠 𝐄𝐂𝟐, 𝐒𝟑, 𝐑𝐃𝐒, 𝐃𝐲𝐧𝐚𝐦𝐨𝐃𝐁, 𝐋𝐚𝐦𝐛𝐝𝐚, 𝐀𝐏𝐈 𝐆𝐚𝐭𝐞𝐰𝐚𝐲, 𝐚𝐧𝐝 𝐂𝐥𝐨𝐮𝐝𝐅𝐫𝐨𝐧𝐭, building secure and scalable cloud-native and serverless applications. ✅I implement 𝐂𝐈/𝐂𝐃 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞𝐬 𝐚𝐧𝐝 𝐃𝐞𝐯𝐎𝐩𝐬 workflows using AWS tools, ensuring fast, reliable deployments and stable production systems. ✅𝐅𝐫𝐨𝐦 𝐌𝐕𝐏𝐬 𝐭𝐨 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬, I handle the full lifecycle, architecture, development, deployment, and scaling, delivering high-performance backend systems built for real-world traffic. 𝙉𝙤𝙙𝙚.𝙟𝙨 𝘽𝙖𝙘𝙠𝙚𝙣𝙙 & 𝘼𝙒𝙎 𝘾𝙡𝙤𝙪𝙙 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨: ⬇️ → Node.js + NestJS backend architecture with AWS cloud infrastructure → Scalable Node.js + TypeScript backend systems deployed on AWS → High-performance Node.js APIs with React / Next.js integration → Node.js microservices using NestJS, TypeScript & AWS services → Production-ready Node.js + Next.js applications on AWS cloud → Secure Node.js backends with AWS IAM, built in TypeScript → Node.js API development with JavaScript / TypeScript on AWS → Node.js serverless backend development using AWS Lambda → Node.js applications with AWS S3 storage integration → Node.js backend scaling using AWS load balancing and auto scaling → Event-driven Node.js systems using AWS messaging services → Real-time Node.js backend systems hosted on AWS → Node.js database architecture using AWS RDS and DynamoDB → Node.js CI/CD pipelines with AWS deployment workflows → Node.js backend migration and modernization on AWS cloud → Node.js SaaS backend systems powered by AWS infrastructure → Node.js API Gateway setup with AWS integration → Node.js monitoring and logging using AWS CloudWatch → Node.js multi-tenant backend systems on AWS cloud → Node.js backend optimization for AWS cost and performance → Enterprise-grade Node.js backend systems deployed on AWS → Node.js backend security and authentication with AWS services → Node.js high-availability systems built on AWS architecture 𝗟𝗲𝘁’𝘀 𝘀𝗰𝗵𝗲𝗱𝘂𝗹𝗲 𝗮 𝗳𝗿𝗲𝗲 𝟯𝟬-𝗺𝗶𝗻𝘂𝘁𝗲 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝘁𝗶𝗼𝗻 𝘄𝗵𝗲𝗿𝗲 𝗜 𝗰𝗮𝗻 𝘄𝗮𝗹𝗸 𝘆𝗼𝘂 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝘀𝘁𝗲𝗽 𝗯𝘆 𝘀𝘁𝗲𝗽. Best, 𝐌𝐮𝐡𝐚𝐦𝐦𝐚𝐝 𝐌𝐚𝐧𝐬𝐨𝐨𝐫

⭐𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗔𝗪𝗦 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝗗𝗲𝘃𝗢𝗽𝘀 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿 with a strong understanding of AWS services, Kubernetes and DevOps Best-Practices. I help companies manage, implement, integrate, and fix AWS services. Up to 70% 𝘾𝙤𝙨𝙩 𝙎𝙖𝙫𝙞𝙣𝙜 Are you a company or individual: ✦ Isn't sure which AWS services are the best fit for your solution ✦ Has issues in your system but don’t know the root cause or how to fix it ✦ Needs help setting up, configuring, or managing AWS infrastructure ✦ Wants to integrate AWS with other AWS services or third-party tools ✦ Wants to automate deployments for better performance and reliability Working with me, you will ✅ Stop guessing which AWS services best fit your solution I’ll design and implement proven, battle-tested architectures tailored to your needs ✅ Identify and resolve the root causes of your system issues, ensuring they don’t happen again ✅ Gain a scalable, secure, resilient, and high-performance infrastructure built on AWS best practices, aligned with the AWS Well-Architected Framework ✅ Seamlessly integrate AWS services with third-party tools for smooth, efficient workflows ✅ Optimize your infrastructure to reduce costs by up to 70% without sacrificing performance or reliability ✅ Enjoy fully automated, resilient, and scalable deployment pipelines that speed up releases and reduce human error ✅ Improve your development workflow and accelerate your time-to-market with DevOps automation and best practices 𝗔𝗯𝗼𝘂𝘁 𝗠𝗲 I am a Cloud & DevOps expert with hands-on experience in designing, implementing, deploying, and optimizing infrastructure that aligns perfectly with your business goals. Holding dual AWS certifications and a Kubernetes certification, I bring proven expertise in building scalable, secure, and cost-efficient solutions on the AWS platform. ⭐ Top Skills: 🔧 Core AWS Services: EC2, S3, VPC, IAM, RDS, Lambda, CloudFront, API Gateway, CloudWatch, SNS, SQS, DynamoDB, Route 53, ELB, EBS 🔧 Containerization: Docker, Kubernetes, ECS, EKS, AWS Fargate 🔧 CI/CD & IaC: GitHub Actions, Terraform, CloudFormation, Nginx, Bash 🔧 Full-Stack Development: NodeJS, ReactJS, NextJS, TypeScript, JavaScript, MongoDB, PostgreSQL