Hello! Are you looking for Microsoft 365 Expert? Well, here I am with my 9+ years of experience in Microsoft 365 and G-Suite Migration with Microsoft Certified Solution Associate Specialist. I am happy to work anytime, so do not hesitate to contact me. Top-Rated Solution Architect in Microsoft 365 and G-Suite to Office 365 Migration WHY HIRE ME? I have extensive knowledge and experience in the administration, configuration, and deployment of Microsoft 365, Exchange Online, Azure AD Connect, SharePoint Online, Microsoft Teams, One Drive, and Much more. Persistent in getting issues resolved quickly. I am a self-motivated individual who is dedicated and committed to his work with good interpersonal relationships. I would welcome an opportunity to meet with clients and give them a great experience. I have strong troubleshooting and problem-solving skill on technical concern-related issues. I always aim to exceed client's expectations in every way possible. I am honest, easy to work with, and have a good line of communication. My goal is your 100% satisfaction with my skills and knowledge. I will not waste your or my time! I know very well about the value of time and reputation. I will say YES to your projects only when I can meet your requirements 100%. I can help you with: • Design and implement Microsoft 365 & G-Suite to Office 365 Migration (Email and One Drive Data) • Mailbox Migration from SBS, Exchange 2003, 2007, 2010, 2013, and 2016 to Office 365 • Office 365 Migration (Imap, PST, Cut-over, Staged and hybrid configuration and Migration) • Office 365 Tenant to Tenant Migration (Third-party Tool or Without Third-party tool) • GoDaddy, Google Suite (G-suite) to Microsoft 365 Migration • File Server Migration to SharePoint and One Drive • Cloud Drive Migration b/w Box, OneDrive & Google Drive • Microsoft Exchange Server Update to Exchange server 2013,2016,2019 • Implementation and Configuration of DAG in Exchange Server 2013,2016,2019 • New installation of Microsoft Exchange server 2013,2016,2019 and Hybrid setup • Security and Compliance - DLP, MDM, Intune, E-Discovery, In-Place Hold, Retention Tags • Manage Microsoft 365 governance and compliance • GoDaddy, Google Suite (G-suite) to Microsoft 365 Migration • Mailbox Migration from SBS, Exchange 2003, 2007, 2010, 2013, and 2016 to Office 365 • Email deliverability (SPF, DMARC & DKIM) • Domain Registration, DNS Records Setup. • Windows 10 & Mac OS IT support • Outlook & Gmail IT support • End User Support • Email Spam issues • Mail flow issues • DNS Management • Manage user identity and roles • Manage access and authentication • PowerShell scripting Looking forward to having you on chat with you.

Welcome to my profile! I bring to the table over 15 years of comprehensive experience in the IT industry, making me well-equipped to handle a variety of systems infrastructure projects. My core competencies lie in Microsoft, Office 365, Azure, Linux, networking, servers, and desktop administration. Based in Sydney, Australia, my portfolio boasts successful management of thousands of endpoints and hundreds of servers, as well as an array of firewalls, routers, and switches on an international level. This experience has endowed me with the ability to tackle any IT-related project with precision and efficiency. I possess a keen interest in Cyber Security, server & email migration, phishing and awareness training, and cloud-based projects. Having managed an MSP, I'm no stranger to complex, multi-faceted tasks. Yet, I find particular satisfaction in undertaking independent projects that allow me to create direct impact. With my expertise, I'm prepared to transform your IT challenges into strategic assets. I'm passionate about tailoring my approach to your unique needs and exceeding your expectations in every project. I look forward to exploring how we can shape the future of your IT landscape together. Thank you for considering my services, and I eagerly await our potential collaboration!" nefalim.com

B.Tech IT Professional and 12+ years of experience with Managed Services Providers (MSPs). Also, I have expertise on the following job roles and RMM, PSA, Remote, Backup, Antivirus and Documentation tools & applications: ConnectWise Automate | RMM | Manage | Control Helpdesk and NOC Support Service Controller PowerShell for Automation Microsoft 365 NinjaRMM Atera N-Central Kaseya Continuum Autotask ITGlue Passportal ITBoost ShadowProtect\ShadowXafe\ImageManager backups Acronis backups Webroot Antivirus SentinelOne Antivirus ESET Antivirus Cisco and ConnectWise certified and very familiar with Microsoft 365, PowerShell, VMware and Windows Servers environments. I understand the value of IT services.

✅ 10+ years experience in Microsoft Azure | Microsoft 365 | Microsoft Intune | Google Workspace | Windows Hybrid Server Administration ✅ Experienced in planning, deploying, securing, and troubleshooting Google SSO and Okta technologies. ✅ Experienced in Microsoft Intune | Windows Autopilot | Android Zero Touch Deployment | MAC Zero touch Deployment with JAMF & Intune Proven Experience in below Technologies: ✅ Entra ID ✅ Entra Internet Access ✅ Entra Private Access ✅ Windows Hello for Business ✅ Active Directory Certificate Services (ADCS) PKI ✅ Data Loss Prevention (DLP) ✅ Microsoft Sentinel ✅ Azure Governance ✅ Azure Policy ✅ Windows 10 & Windows 11 ✅ Microsoft Defender for Cloud ✅ Microsoft Defender for Identity ✅ Microsoft Defender for Endpoint ✅ Microsoft Defender for Cloud Apps ✅ PowerShell ✅ SCIM Provisioning and Single Sign-On (SSO) ✅ Azure Virtual Desktop ✅ Active Directory Domain Services (ADDS) ✅ Active Directory Federation Services (ADFS) ✅ Azure Information Protection (AIP) ✅ Hyper-V ✅ Exchange Online/Exchange Server ✅ SentinelOne ✅ Symantec Endpoint Protection Manager

I provide enterprise-grade infrastructure reliability backed by a fully insured limited company. While low-cost freelancers experiment on your tenant, I deliver architect-level security, compliance, and zero-downtime migrations. Core Specializations for Enterprise Environments: • Azure Cloud Architecture: Cost-optimization audits and high-availability design that typically pay for themselves within the first billing cycle. • Identity & Access Management (IAM): Hardening Active Directory and Entra ID (Azure AD) to implement Zero-Trust frameworks. • M365 Tenant Governance: Secure deployment, compliance mapping (GDPR/HIPAA), and complex cross-tenant migrations. •Security & Liability: Every engagement is backed by professional liability insurance and rigid data-handling protocols. I do not compete on price; I compete on the elimination of risk. My services are designed for organizations that view their IT infrastructure as a strategic asset, not a cost center. Some of my Azure, M365, GCP and on-premises technology skills: • Microsoft 365 • Microsoft Entra ID • Microsoft Entra Domain Services • Active Directory Domain Services, tiers 0/1/2 • Azure Virtual Desktop • Azure Storage • Azure virtual machines • Azure Automation • Azure Arc • Microsoft Defender products • Microsoft Sentinel • IoT • ADFS • Google Workspace • Google Compute Engine • Google App Engine • Windows servers and workstations • Linux servers • Python • PowerShell • VBS • Bash • Batch • JSON • Terraform • WordPress • DNS • PKI • Anti-malware systems (Symantec, McAfee, F-Secure, Kaspersky, Microsoft) • Microsoft SQL • MySQL • Vulnerability assessment • Operating systems hardening • Centralized patching • Firewalls • Reverse proxies Certificates: Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Azure Security Engineer Associate MCSE: Cloud Platform and Infrastructure MCP: Implementing Microsoft Azure Infrastructure Solutions MCSA: Windows Server 2016 MCSA: Windows Server 2012 MCSA: Windows Server 2008 MCITP: Windows Server 2008 Enterprise Administrator MCTS: Windows 7 Configuration MCTS: Windows Server 2008 Active Directory Configuration MCTS: Windows Server 2008 Network Infrastructure Configuration MCTS: Windows Server 2008 Application Platform Configuration MCSE: Windows 2003 MCSA: Windows 2003 MCSA: Windows 2000 CompTIA A+ Certified Professional CompTIA Network+ Certified Professional F-Secure Policy Manager and Anti-Virus Client

🏆 𝘛𝘰𝘱-𝘙𝘢𝘵𝘦𝘥 | 🏆 97% Job Success |💰 $100𝗞+ 𝘌𝘢𝘳𝘯𝘦𝘥 | 🏆 10 Active support contracts | ⏱ 𝟲,700+ 𝘏𝘰𝘶𝘳𝘴 𝘓𝘰𝘨𝘨𝘦𝘥 | 📦 35+ 𝘗𝘳𝘰𝘫𝘦𝘤𝘵𝘴/Jobs 𝘋𝘦𝘭𝘪𝘷𝘦𝘳𝘦𝘥 🔐 𝘉𝘶𝘪𝘭𝘥 𝘴𝘦𝘤𝘶𝘳𝘦, 𝘴𝘤𝘢𝘭𝘢𝘣𝘭𝘦 𝘐𝘛 𝘦𝘯𝘷𝘪𝘳𝘰𝘯𝘮𝘦𝘯𝘵𝘴 𝘸𝘪𝘵𝘩 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 365, 𝘈𝘻𝘶𝘳𝘦, 𝘐𝘯𝘵𝘶𝘯𝘦, 𝘢𝘯𝘥 𝘌𝘯𝘵𝘳𝘢 𝘐𝘋. Active Directory Integrations I am a Cloud Systems Engineer and IT Manager with 10+ years of enterprise-level experience delivering and managing Microsoft 365, Azure, identity management, networking, and endpoint solutions across global organizations. Currently serving as Manager of Cloud Systems Engineering at Personify Health, I lead a team of engineers responsible for cloud infrastructure, security, Microsoft 365 services, and corporate IT systems. I bring both hands-on technical depth and leadership experience to every engagement. Here is what I can deliver for you: Microsoft 365 & Exchange Online Full tenant setup, administration, migrations, Exchange Online, SharePoint, Teams, and licensing management. I hold the Microsoft 365 Certified: Enterprise Administrator Expert and Security Administrator Associate certifications. Identity & Access Management Entra ID (Azure AD), SSO, SAML/OpenID integrations, Conditional Access policies, MFA, Active Directory (on-premises and hybrid), LDAP, Kerberos, RADIUS, and domain trusts. I have designed and deployed 5 Multi-Tenant Organization (MTO) setups and managed multiple B2B configurations in Entra ID. Endpoint & Device Management Microsoft Intune MDM for Windows, iOS, and Android — including device enrollment, compliance policies, application deployment, Company Portal setup, and PowerShell automation scripts. Security & Compliance Microsoft Defender configuration, Azure security baselines, Conditional Access, threat management, and security audits. Fortinet NSE certified with hands-on experience in FortiGate, FortiMail, and FortiAnalyzer. Networking & Firewalls LAN/WAN/WLAN design, VPN (site-to-site and client), firewall configuration (Fortinet, SOPHOS), network segmentation, ISP connectivity, and inter-office networking. Cloud Infrastructure (Azure & AWS) Azure Virtual Desktop (AVD certified), compute, storage, backup, virtualization (VMware, Hyper-V), and cloud cost optimization. Scripting & Automation PowerShell and Python scripting for automation, reporting, and cloud/on-premises workflows. Background in API integrations and DevOps practices. I have previously worked as a Microsoft 365 Technical Support Engineer for Microsoft's EMEA region, supporting enterprise clients in the German market to the highest service standards. I am fluent in English and German. Whether you need a full environment built from scratch, a specific system configured, ongoing IT support, or an experienced engineer to troubleshoot and optimize your existing setup — I am ready to help. Let's talk about your project.

As an Ex-Microsoft Lead Operations for Intune and Certified Microsoft Cybersecurity Architect Expert, with over 5 years of hands-on experience, I’ve successfully led Intune & Security Projects for diverse organizations, from SMBs to global giants like LBBW Bank. Based on this, I’m excited to offer my extensive expertise to your organization for improved security posture and device rollouts. What I Offer: 1. Comprehensive Security Assessment: 🔍 I’ll perform a thorough security assessment of your environment and provide a customized report with recommendations to optimize your Intune setup. 2. Microsoft Intune Rollout Plan & Best Practices: 📑 I’ll outline a detailed rollout plan and follow best practices, including: ○ Enrollment Methods: Autopilot, User-Driven, Hybrid, Co-managed, Apple Configurator, ADE, and Company Portal. ○ Security Implementations: Microsoft Defender integration, Threat and Vulnerability Management, device policies, MFA, WDAC, AppLocker. 3. Automated Device Enrollments: 📲 ○ Autopilot: Streamlining Windows device deployment with zero-touch. ○ Apple Business Manager (ABM): Simplifying Apple device management and integration. 4. Industry Standards Compliance: 🛡️ I ensure adherence to CIS and Essential Eight recommendations, having executed numerous projects for Australian SMBs and government organizations. Why Choose Me: 1. Proven Track Record: 🏆 Handled projects for LBBW Bank, Excensure USA, and St Andrews Cathedral School Australia with top-tier results. 2.Microsoft Advantage: 📘 Insider Intune knowledge from working with Microsoft and its Premiere Customers. 3. Mentorship and Training: 👨‍🏫 Expert guidance and training for your team on best practices and troubleshooting. 4. Recent Projects: 🔄 ○ Enhanced security score from 28% to 76% with Defender. ○ Implemented ABM and VPP apps for iOS, compliant with CIS controls. ○ Rolled out Intune from scratch, leveraging Autopilot and best practices. Let’s Get Started: Ready to begin? Let’s schedule an initial consultation to assess your environment and discuss your needs. 📞 I look forward to helping you achieve your goals and driving mutual growth. 🌱

Keywords: Power Automate, Power Apps, Power BI, SharePoint. My specialized skill set: ✅ Proficiency in Power Automate (cloud & desktop flows) and Power Apps (model-driven apps & canvas apps), empowering businesses with streamlined solutions. ✅ Skilled in Power BI, creating dynamic reports and dashboards that provide critical decision-making support across different business sectors. ✅ Comprehensive SharePoint on-premise expertise, spanning versions: SharePoint 2007, 2010, 2013, 2016, and 2019. A holistic approach to SharePoint projects encompassing architecture, design, development, deployment, training, upgrading, and migration. 🏆🌟🌟🌟🌟🌟 Reviews and feedback from high-profile clients 🌟🌟🌟🌟🌟🏆 The client reviews below (also in my work history section) describe the quality of work and value that you can expect from working with me. "Zhisong is very capable, responsive and reasonable priced. We are very pleased with the result." - Eric Yun, RespShop "Zhisong was extremely thorough, professional, and responsive throughout which resulted in the delivery of a great solution. We are already engaging with Zhisong on future projects to help our business streamline operations by leveraging Power Apps." - Tim Wilcox, Mackays Marketing "Zhisong is phenomenal. Took the time to understand the project very well, asking excellent questions to clarify the scope before starting. Executed quickly and delivered a beautiful solution that worked perfectly the first time. He also supported us very well with video instructions and guidance. Highly recommend his services without hesitation." - Greg Barlow, Ronsco Inc.

Senior Infrastructure Engineer with 20+ years of experience specializing in troubleshooting complex enterprise environments across Azure, SCCM, SQL Server, and hybrid infrastructure. Focused on resolving high-impact issues related to system performance, patching failures, migrations, and infrastructure instability, especially in situations where standard approaches are not sufficient. Extensive experience across VMware, Hyper-V, Windows Server, Active Directory, and enterprise storage solutions, with a strong understanding of networking and cloud integration. Proven ability to quickly identify root cause, stabilize environments, and deliver reliable long-term solutions in production-critical systems.

🧠 Others build what they’re told. I build what helps you scale. 🚀 Senior Solutions Architect & Product Owner| Automation & Web Scraping Expert | Bot Development | Browser Automation | AI Workflows | Playwright, Puppeteer, Python, C# 10+ Years of Engineering Automations & Commercial-Grade Software ⭐ 5-Star Flawless Feedback | 100% Job Success ✔️ Top Rated Plus | Top 3% of Global Talent 🕒 Hundreds of Successful Projects Delivered 📈 ROI-Focused Development | 80% Client Retention Rate ✅ Selective Excellence: I only accept projects I am 100% certain to deliver 🗣️ What My Clients Say: 💬 "Milos is insanely skilled and worth every penny. His knowledge of bot undetectability made the difference for our project." — CEO, Private 💬 "Milos is an automation superstar. He doesn't stop there, but his knowledge goes beyond what you expect, allowing you to overcome unexpected challenges during the project (complex anti-automation environments, for example) adding incredible value to it..." — CEO, Private Many of my feedbacks are like that. 🛡️ The "Unblockable" Edge: Proprietary Engineering While other developers struggle with basic automation detections, I operate at a different level: Custom made Human-Mimic WebDriver: I engineered a proprietary WebDriver from the ground up featuring advanced behavioral simulation. It is designed to operate reliably on modern web platforms that use sophisticated automation safeguards. There is no alternative available online. Advanced Browser Environment Management: Extensive experience integrating with tools such as Multilogin, AdsPower, GoLogin, Dolphin Anty, Incogniton, Octo Browser, Kameleo, MoreLogin and others along with custom browser configurations designed for stable large-scale automation environments. Low-Level Systems Engineering: Experience working close to the system level, including reverse engineering, advanced debugging techniques, and deep software analysis to solve complex technical challenges. 🛠️ Specialized Technical Arsenal Automation & Advanced Tooling: Selenium, Playwright, Puppeteer, OpenCV (Computer Vision), Tesseract (OCR), and Custom Desktop UIAutomation. Languages: C#, Python, AutoIt, C++, Assembly, Node.js, and Java. Web & Infrastructure: PHP (Laravel), React/Electron, MySQL, Web APIs, and advanced PowerShell/Batch scripting. System Engineering: Distributed automation systems, automation monitoring platforms, licensing & software protection, custom update systems, real-time analytics dashboards. 💡 What I Bring to Your Project As a Product Owner, my approach goes beyond simply completing tickets. I focus on understanding business goals and designing solutions that are lean, scalable, and reliable. Whether it’s an AI-driven automation workflow, a custom Chrome extension, or automating legacy desktop apps, I 'm the solution you seek. Large-Scale Data Extraction: Expert-level experience building bulletproof systems. Advanced Problem Solving: I specialize in solving technically challenging problems where others fail, combining research, experimentation, and engineering creativity. I am a fast learner and problem solver with a strong focus on building efficient and elegant solutions. 📦 Selected Engineering Case Studie: Bot Farm Command Center (Large-Scale Automation Infrastructure) Designed a centralized control platform managing hundreds of automation instances across multiple servers. Features included: • Real-time bot monitoring • Live screenshots from remote machines • Proxy and account management • Bot configuration management • Server restart / update / shutdown controls • Real-time statistics dashboards • Log streaming and debugging tools The entire system could be operated from a single centralized dashboard, dramatically simplifying management of large automation environments. Additional Systems Built • Custom browser automation frameworks • Chrome extensions for automation control • SaaS platforms including crypto automation services • Distributed automation monitoring software • Real-time alert systems • Automated data extraction from desktop software • Automated form-processing pipelines • API development and integrations • Windows system automation & monitoring tools • Game automation utilities • And many more Product-Level Development Beyond coding, I approach projects as a systems architect and product owner. Focus areas: • designing scalable architecture • identifying technical bottlenecks early • optimizing automation reliability • building maintainable long-term systems Instead of just delivering the code, the goal is always maximum business impact. Engagement Philosophy I only accept projects where I am confident I can deliver exceptional results. This ensures: • high project success rate • long-term client relationships • solutions built for real-world scale Over 80% of clients return for additional projects.