Dedicated and enthusiastic professional with over 6 years of experience in IT Support. Consistently receive outstanding feedback for workshops. I provide various IT solutions for clients coupled with delivering excellent customer service. Here’s a highlight of the solutions, skills and services I commonly help my clients with: ✅ Creating cloud security architectures, architect frameworks, and cloud governance models ✅ Conduct a compliance audit of Azure infrastructure and policies, as well as fine-tune the environment using NIST and CIS benchmarks ✅ General security process review, planning, and solutions implementation ✅ Creating zero trust cyber security models ✅ Assess, strategize, and implement - conditional access policies and retiring legacy authentication clients ✅Privileged identity management, decrease global admins, other privilege roles - reviewing, strategizing and implementation ✅ Identity protection: review, strategy and implementation. Examine users or sign-ins who are potentially dangerous. Setting up conditional access policies ✅ Working with companies or on projects with multinational challenges Here’s a highlight of the platforms I have extensive experience working with: Microsoft Azure and Office 365 (O365) Microsoft Defender For Identity, Endpoints. Microsoft Intune Microsoft Exchange Microsoft DLP

✅ Microsoft Teams, Telephony and Teams integrated Contact Centers (Luware Nimbus) ✅ M365 service design, migration ✅ Intune ✅ Defender ✅ Azure, Azure AD ✅ Powershell ✅ Terraform ✅ IT Networks, DNS, Certificates ✅ VoIP gateways (AudioCodes, Sonus/Ribbon SBCs) ✅ Skype for Business ✅ Exchange ✅ Active Directory, ADFS Certifications • MCSE: Productivity Solutions Expert • MCSA: O365 • ITILv3 Foundation • Microsoft 365 certified: Teams Administrator Associate (MS-700) • Microsoft 365 Certified: Teams Voice Engineer Expert (MS-720) • Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS-721) I'm a seasoned IT Consultant with 10+ years of professional experience in the IT industry. Acting as an IT partner, providing expert guidance and support in various areas of information technology, including Microsoft 365, Azure, Networks, IT Infrastructure, Teams Telephony, Project Management, IT Infrastructure, Endpoint management and Security. Key responsibilites: Consultation Solution Design and Implementation Technical Support and Troubleshooting Security and Data Protection Training and Documentation Vendor Management Stakeholders Management Project reporting

Engineering graduate in Electronics and Telecommunication Total work experience of 8 years. Proficient in Office 365 products: Exchange, SharePoint,One drive, Teams. Worked on Exchange migration from Exchange 2010 server to Exchange Online Worked on on-premise Sharepoint 2003 environment and migrated data from Sharepoint 2010 to Sharepoint online 4 years of strong Oracle SQL and PLSQL development experience including SQL queries optimization and performance tuning. I have experience working on ticketing system: Rave Interacted and worked directly with Microsoft customers. Provided great customer experience for different regions and flexible with different time zone. Good communication skills and hard working. Also enthusiastic to learn new skills

I am a qualified IT professional with a high level of experience in developing and implementing the IT needs of businesses. I am adept at performing support and analysis across a large range of development and project activities, including installing, maintaining, supporting hardware and software as well as maintaining and supporting servers in networks in both virtual and physical environments. Below are my skills I wish to highlight for projects on this platform. Linux Administration Amazon AWS Infrastructure Architect Microsoft Operating Systems - Installation, Configuration, Troubleshooting SQL Databases Microsoft Active Directory Domain Configuration Dell Sonicwall/ Fortinet Firewall Configuration Web CMS Development VMWare Administration Powershell Scripting Python Scripting PHP Development OCR Development Scripting Automation Expert

Experienced Microsoft System Administrator proficient in designing, implementing, and maintaining scalable IT infrastructures. Skilled in Microsoft Exchange ,Active Directory, server administration, and system optimization

I am a talented software developer with an eye for details and excellent communication skills. I write software with maintainability in mind so that I deliver a robust solution to the customer. I do mainly .NET projects (windows forms, ASP.NET, WPF), I also work in Sql Server tasks. I have built a solid experience in working as a freelancer, so I know how to keep the buyer in the loop with clear communication and transparent deadlines.

Hi, I’m Jeric a seasoned IT Support Specialist and Project Engineer with over 10 years of experience helping businesses streamline, secure, and optimize their IT infrastructure. I specialize in working with MSPs and SMBs to deliver reliable, secure, and automated IT solutions tailored to your unique environment. 🛠️ What I Do Best End-to-End IT Support & Troubleshooting Desktop, server, and network issue resolution for Windows-based environments. Microsoft 365 & Azure Administration Mailbox management, MFA, Conditional Access, Exchange Online, Intune, SharePoint, and Teams deployment. Firewall & Security Management Fortinet configuration, VPN setups, interface monitoring, failover, static IP setup, and firmware management. Automation & Deployment Scripting via PowerShell, automation using ImmyBot, onboarding flows using Rewst and IT Glue integration. Remote Monitoring & Management (RMM) Skilled in deploying and managing devices using tools like NinjaOne, Datto, Kaseya and other RMM platforms. Onboarding & Documentation Process automation for new device setup, software deployment, user access configuration, and IT Glue documentation. 🧠 Why Work With Me? Detail-oriented, reliable, and highly responsive. Experience working with multiple clients across different industries. Proven ability to reduce manual workload through automation and scripting. Committed to security, documentation, and long-term IT stability. 📌 Let’s Work Together Whether you need help with day-to-day IT operations, special projects, or automation deployments — I’m here to support your team and help you scale securely. Let’s connect and talk about how I can contribute to your goals.

Hello and welcome to my Upwork profile! I am a skilled Microsoft 365 Administrator with 7 years of experience in the industry. My expertise lies in managing and maintaining Microsoft 365 environments, ensuring smooth and secure operations for organizations. As a Microsoft 365 Administrator, I have a strong understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, Microsoft Teams, and Power Platform. I am skilled in configuring and managing these services to meet business requirements. My experience includes managing user accounts, groups, and permissions in Microsoft 365, ensuring security and compliance with organizational policies and regulations. I have a proven track record of managing Exchange Online mailboxes, creating and managing SharePoint sites, and configuring OneDrive for Business for seamless collaboration. In addition to my technical skills, I possess strong communication and problem-solving skills, which enable me to effectively troubleshoot and resolve issues related to Microsoft 365. I also have experience in providing end-user support and training, ensuring a smooth user experience. I am committed to delivering high-quality work and ensuring the confidentiality and security of your organization's data. If you are looking for a dedicated and skilled Microsoft 365 Administrator, please don't hesitate to contact me.

12 years in Microsoft 365. I've seen environments that are a complete mess, and I've seen ones that just needed a small push in the right direction. Either way, I know how to get things sorted. My day job is managing M365 for a global company — users, devices, security, the whole thing. But the work I'm most proud of is the stuff that used to take forever and now just... happens on its own. What I work on: M365 migrations — tenant-to-tenant, hybrid to cloud, Exchange, SharePoint, Teams, Entra ID Intune — Windows, macOS, Autopilot, MDM, MAM, app packaging, compliance policies Security & compliance — DLP, Purview, sensitivity labels, PIM, Identity Governance, eDiscovery Automation — Power Automate, PowerShell, Graph API, end-to-end workflow builds Copilot Studio — AI bots for IT self-service, internal helpdesk, process automation Identity & access — Entra ID, conditional access, Azure AD Connect, SSO, ADFS, B2B/B2C Stuff I've actually built and delivered: An AI helpdesk bot where employees reset their own passwords, create groups, and fix PC issues — no IT ticket needed. Cut helpdesk volume by 10% Onboarding and offboarding automation that went from 20 minutes of manual work to 2 minutes Migrated 2,500+ mailboxes from hybrid Exchange to the cloud — nothing lost, no complaints Full tenant-to-tenant migration across Exchange, SharePoint, Teams and Entra ID with zero downtime How I work: I'll flag it if I think there's a better approach — even if it's more work for me I document everything, so you're never dependent on me to understand your own environment I stay around after delivery to make sure things are actually working If any of this sounds like what you need, just send me a message.

Hello, I am Siraj a Microsoft-certified Cloud Consultant with 10+ years of experience in delivering secure, scalable, and high-performance cloud solutions. I specialize in helping businesses design, deploy, and manage their IT infrastructure using Microsoft technologies, ensuring reliability, security, and cost efficiency. 🔧 My Core Expertise: • Microsoft 365 (Exchange, SharePoint, OneDrive, Teams) • Microsoft Azure (VMs, Networking, Backup, DR) • Cloud Migration (On-premise to Azure / M365) • Intune & Endpoint Management • IT Infrastructure & System Administration • Security, Compliance & Monitoring 🚀 What I Can Do for You: ✔ Set up and manage your Microsoft 365 environment ✔ Deploy and optimize Azure infrastructure ✔ Migrate your data securely with minimal downtime ✔ Provide 24/7 IT support and monitoring ✔ Improve system security and performance ✔ Troubleshoot and resolve complex technical issues 💼 Why Choose Me? • Microsoft Certified Professional • Real-world experience with global clients • Fast response & clear communication • Focus on long-term client relationships • Reliable, proactive, and solution-oriented approach I don’t just fix issues — I help businesses build a stable and future-ready IT environment. If you're looking for a trusted cloud expert to support your business, feel free to reach out. Let’s discuss how I can help you.