I help businesses simplify complex IT challenges by aligning technology with business outcomes. With 15+ years of hands-on infrastructure, cloud, virtualization, Windows Server, and endpoint management experience, I specialize in Microsoft 365, Azure, VMware, cloud migration, infrastructure modernization, and IT operations. 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 365/𝗜𝗻𝘁𝘂𝗻𝗲 & 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 ✅ Administration of Entra ID, Exchange Online, SharePoint, OneDrive, Teams ✅ Domain & DNS: SPF, DKIM, DMARC, MX, AWS SSO, IAM, EC2, S3, Lambda, VPC ✅ (Microsoft Entra ID/SSO, RBAC & PIM, ADFS, Azure SSO, MFA, SAML, OAuth, OpenID, AD, DFS, LDAP, PKI, SSL ✅ Security & Compliance: Defender for Endpoint & O365, DLP, Conditional Access, RBAC, SSPR, Sensitivity Labels, Azure Security Policies ✅ Tenant-to-tenant migrations: BitTitan, CodeTwo, MigrationWiz, SkyKick ✅ Hybrid Deployments: Exchange + Office 365, ADFS, Azure AD/Entra ID Connect ✅ Modern Workplace Management: Intune, Autopilot, Co-management, AVD, Windows 10/11, Windows 365/Cloud PC ✅Exchange → Microsoft 365 (on-prem, hybrid, or legacy Exchange) ✅Microsoft 365 Tenant-to-Tenant (cutover, staged, or cross-geo) ✅Google Workspace (G Suite) → M365 ✅IMAP / POP mailbox migrations to O365 ✅ RMM tools: Intune, Datto RMM, ConnectWise, NinjaOne, ManageEngine ✅ Endpoint management, application deployment & compliance 𝗔𝗰𝘁𝗶𝘃𝗲 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿𝘆 & 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 ✅ Windows Server (2000–2025), STD, SBS & Essentials Deployment and Administration ✅ Active Directory (ADDS), DNS, DHCP, GPO, IIS, WSUS, NTFS, DFS, LDAP, PKI, DNS, GPO, DHCP, IIS, WSUS, SSL, Azure Virtual Machines, Azure Storage, Azure Functions, Virtual Networks, Azure WAF, P2S/S2S VPN, File Services Management ✅ Domain Controller (DC) Migration & Active Directory Modernization ✅ FSMO Role Transfer, AD Health Checks & Infrastructure Upgrades ✅ Hybrid Identity with Entra ID (Azure AD), Entra Domain Services & Azure AD Connect ✅ ADFS, Single Sign-On (SSO), Multi-Factor Authentication (MFA) & Identity Management ✅ Remote Desktop Services (RDS), RRAS & Secure VPN Deployment ✅ PPTP, L2TP/IPsec, SSTP & IKEv2 Remote Access Solutions ✅ Hyper-V Virtualization, Live Migration, NLB, CAU & Hyper-V Replica ✅ Windows Server Failover Clustering (WSFC), CSV & High Availability (HA) ✅ Disaster Recovery (DR), Business Continuity Planning (BCP) & DR Testing ✅ Azure Arc, Azure Site Recovery (ASR) & Hybrid Cloud Integration ✅ Windows Admin Center (WAC) & SCVMM Administration Additional experience includes Vmware vSphere, vSAN, Proxmox VE, Veeam backup solutions, Omnissa Horizon VDI and enterprise ITSM platforms including Manage-Engine and Web Help Desk. Why Clients Work With Me: • Strong blend of technical expertise and business strategy, ensuring solutions align with operational goals, budgets, security, and compliance requirements. • Extensive experience in deploying, modernize, troubleshooting complex Vmware, M365, Windows Server, Veeam and Azure environments. • Clear communication, detailed documentation, knowledge transfer, and a client-first approach throughout every engagement. ---------------- Certifications ---------------- ✅ MS - Server Virtualization with Hyper-V and System Center ✅ MCSE - Microsoft Certified Solution Expert ✅ Microsoft Certified Azure Administrator

12 years of IT Support / Technical Engineer Experience in the following: IT Helpdesk Operations and Technical Support System Configuration and Administration Microsoft 365 Expert (Exchange Online, SharePoint, Intune, Azure AD) Virtualization Platforms (VMware, Hyper-V) Networking Basics (TCP/IP, VLAN, DHCP, DNS, Subnetting) MSP Tools (Datto RMM, ConnectWise, IT Glue, SentinelOne) Scripting and Automation (PowerShell, Infrastructure as Code) Cloud and On-Premises Migration Expertise Documentation and IT Best Practices Frameworks I have used the following ticketing systems: - Connectwise Manage - Servicenow - Autotask - Jira - Zendesk I have used various monitoring tools such as: - PRTG Network Monitor - Solarwinds I have used the following Remote Management tools: - Connectwise Automate / ScreenConnect - Datto RMM - Ninja RMM - NAble

Experienced IT professional with 15+ years in high-complexity datacenter environments, specializing in virtualization, cloud, and enterprise IT solutions. I hold an MBA in Project Management and a BSc. in Computer Engineering, along with multiple industry-recognized certifications, including VMware vExpert, Citrix Technology Professional (CTP), and Nutanix Technology Champion (NTC). As a VMware Systems Engineer, Microsoft/Citrix Instructor, and Solutions Architect, I provide expert-level consulting, solution design, and system administration across major platforms: VMware, Microsoft, Citrix, Nutanix, Cisco, Linux, and AWS. Technologies / Certifications ________________________________________ ✔ VMware Certified Professional (VCP): - Cloud Foundation Administration: VCP-VCF 2024 - Data Center Virtualization: VCP-DCV 2024, 2023, 2021, VCP6-DCV, VCP5 - Network Virtualization: VCP-NV 2024, 2020, 2019 - Desktop & Mobility: VCP-DTM 2019 - Cloud Management & Automation: VCP6-CMA ✔Microsoft Corporation: Trainer (MCT) | Microsoft Azure Administrator (AZ-104) | Azure Administrator Associate (AZ-900) | MCSE Productivity | MCSE Communication Lync 2013 | MCSE Server Virtualization with Hyper-V and System Center | MCSA Windows Server | Core Solutions of Microsoft Exchange Server | Enabling Office 365 Services | MSCA Windows | MCP Windows Server ✔Citrix Corporation: Citrix SD-WAN Certified | Citrix Certified Associate - Virtualization | Citrix Certified Associate - Networking | Citrix Certified Professional - Networking ✔SNIA Corporation: SNIA Certified Storage Professional. ✔Cisco Corporation: CCNA Routing and Switching | CCNA Security. ✔Nutanix Corporation: Nutanix Platform Professional 5.0 | Nutanix Certification Professional 5.10 (NCP 5.10) | Nutanix Certified Advanced Professional (NCAP 5.10) ✔Pure Storage: Pure Certified FlashBlade Implementation Specialist | Pure Certified FlashBlade Support Specialist | Pure Certified Data Storage Associate | Pure Certified FlashBlade Storage Professional ✔ Linux Professional Institute Certification 1 ✔AWS Certified Solutions Architect – Associate ✔Veeam Certified Engineer (VMCE) 2023

As a highly experienced IT professional with over 12 years of expertise in Helpdesk IT Support Tier 2, I am dedicated to providing exceptional technical support to businesses of all sizes. My service encompasses a wide range of activities aimed at ensuring the efficient functioning of your IT environment. Here's what you can expect from my Helpdesk IT Support Tier 2 service: Advanced Troubleshooting: I have a deep understanding of IT systems, networks, and software applications. When issues arise, I can quickly identify the root cause and provide effective solutions, minimizing downtime. User Assistance: I offer prompt and friendly assistance to end-users, helping them with technical issues, software installations, account setups, and general IT-related inquiries. Ticket Management: I am well-versed in ticketing systems and can efficiently manage and prioritize support requests, ensuring that critical issues receive immediate attention. Remote Support: With the ability to provide remote support, I can resolve issues efficiently without the need for on-site visits, reducing costs and minimizing disruptions. Documentation: I maintain comprehensive documentation of support activities, including solutions to common problems, to facilitate knowledge sharing and future reference. Escalation Handling: In cases that require Tier 3 support or specialized attention, I am proficient in escalating issues to the appropriate teams or experts. Software and Application Support: I am experienced in supporting a wide array of software and applications, including Microsoft Office Suite, Adobe products, email clients, QuickBooks, Sage and more. Service 2: Server Administration Tier 3 With over a decade of hands-on experience in Server Administration Tier 3, I offer specialized expertise in managing and optimizing server environments. My service is tailored to meet the specific needs of your organization's server infrastructure. Here's what you can expect from my Server Administration Tier 3 service: Microsoft Azure Cloud Services: I am well-versed in Microsoft Azure, including the provisioning, configuration, and management of virtual machines, storage, and other Azure services. I can help you leverage the cloud for scalability, cost-efficiency, and flexibility. Server Deployment and Maintenance: I have a proven track record in setting up, configuring, and maintaining Windows and Linux servers, ensuring they operate at peak performance. Security and Compliance: I implement robust security measures to protect your servers and data, including regular updates, firewall configuration, access controls, and compliance with industry standards. Backup and Disaster Recovery: I design and implement reliable backup and disaster recovery solutions to safeguard your critical data and minimize downtime in case of unforeseen events. Performance Optimization: I continuously monitor server performance and fine-tune configurations to ensure optimal resource utilization and response times. Firewall Expertise: I have extensive experience working with various firewall technologies, including Pfsense, Fortinet, Sophos, WatchGuard, and SonicWALL. This expertise allows me to secure your network infrastructure effectively. Patch Management: I handle patch management, applying updates and security patches to servers in a timely manner to mitigate vulnerabilities. 24/7 Monitoring: I offer round-the-clock monitoring to detect and address server issues proactively, reducing the risk of service interruptions. Documentation and Reporting: I maintain detailed documentation of server configurations, changes, and performance metrics. Regular reporting keeps you informed about the health and status of your server infrastructure. Scalability Planning: I work with you to plan for future growth, ensuring your server infrastructure can scale seamlessly to accommodate your organization's evolving needs. My commitment to excellence, in-depth technical knowledge, and extensive experience makes me the ideal partner for all your Helpdesk IT Support Tier 2 and Server Administration Tier 3 requirements. I will provide you Free IT Security Audit and IT Awareness Trainings to staff and implementations of recomendatons of report. I look forward to collaborating with you to optimize your IT environment and drive your business's success. I’m ready willing to help as much as possible in your organization/Business tech issues. Looking forward to reply your queries.

I'm a certified AWS DevOps engineer with over a decade in the field. I specialize in managing and analyzing Linux/Unix enterprise servers, handling SaaS applications, containers, and various web languages through APIs, all while focusing on Docker, Kubernetes, and Terraform; also I have experience working with ML, MLOps and AI. My web language experience relies on Node.js, React, Python, Java Spring Boot, and .NET, all integrated via APIs. My expertise lies in DevOps, continuous integration, and microservices, where I leverage Kubernetes, Terraform, and CI/CD pipelines to enhance efficiency. Certifications: AWS Certified Solutions Architect – Associate AWS Certified Security – Specialty Azure Fundamentals Azure DevOps Engineer – Expert Azure AI – Fundamentals Azure Security – Fundamentals Superlative experience on: Amazon Web Services (AWS): AMAZON EC2, Amazon CloudFront, CloudFormation, S3, Amazon RDS, Amazon ELB, Amazon Auto Scaling, Amazon VPC, Route53, Amazon ECS, Fargate, Beanstalk, Lambda, AWS Code Deploy, etc. Serverless developer: API Gateway, Amazon cognito, Amazon Lambda, DynamoDB, and more. Azure: These past years I've experimented over Microsoft Azure Cloud Provider, providing support and infrastructure resources using services as Virtual Machines, Storage Accounts, SQL Flexible servers for MySQL, PostgreSQL and Microsoft SQL, App Services, Cloud Services, Function Apps, Application Gateways, DNS Zone, Container Registries, Container Instances and Kubernetes, provided manually and using ARM Templates or Terraform for IAC. Finally, I've worked on providing user management best practices using Microsoft Entra ID and Azure RBAC. DevOps:I'm dedicated to automating Infrastructure as Code, using a variety of tools to streamline my workflows. My toolkit for building and managing multitenant infrastructures includes Terraform, Docker, AWS ECS, Kubernetes, Ansible, Chef, AWS CloudFormation, and AWS Vagrant. In the realm of CI/CD, I rely on a comprehensive set of tools such as Jenkins, CircleCI, TravisCI, AWS CodeDeploy, AWS CodeCommit, AWS ECS, Bitbucket Pipelines, GitLab, and Webhooks. DevSecOps: I focus on securing digital infrastructures efficiently. I use tools like Snyk, SonarQube, Sonatype, JFrog, and Nexus for code analysis and vulnerability assessments. These tools are integrated into GitLab workflows for automated security checks. I also implement SOC2 practices to ensure robust security and compliance. Compliances: HIPAA, PCI & SOC2 Big Data and Analytics:Amazon RedShift, Airflow, AWS Glue, AWS EMR, AWS sagemaker, tensorflow, AWS Kinesis, Hadoop, Apache Spark, and Cassandra.

I am a computer science student with extensive background in iot security and networking, I’m head of IEEE security branch in PUA, an excellent communicator and I’m extremely dedicated when I join a project. My skills include excellent communication and documentation, I can write academical papers with ease, as evidenced by my IELTS grade. I adhere to agreed upon prices and usually don’t charge per hour. I won’t take a job unless I can guarantee I can do it, additionally, if you’ve found yourself in need of a quick learner that’s where I shine the most. I’ve developed my own PoS system forked from ospos and currently working on integrating it with odoo for seamless integration without fully migrating to odoo. Excellent with wuick scripts, dirty work and the like- if you are on a budget and would like to keep the spendings to a minimum, I’m sure we can come to an agreement, just don’t hesitate to hit me up! I mostly love hardware hacking and projects concerning dumb workarounds, because I can more often than not transform that system into a robust, production-ready solution, just point me towards the system and watch the magic occur! I have designed many dev boards for rpi 3 and 4 compute modules, so evidently electrical engineering is something I excel at aswell. Especially IoT and embedded systems, and my projects do speak on my behalf. I’ve helped port openwrt to many unsupported systems, including modifying original firmware, modifying bootloader, patching drivers, etc I’ve also helped migrate an ERP system off the cloud to local hosting hardware while maintaining reliability and uptime. I have joined numerous championships, scoring second twice consecutively in WRO, locally and worldwide. Contribute to gadgetbridge huawei ble link v1 protocol reverse engineering. Also added support for storage manipulation. Enabled nfc functionality, but development stopped before fully understanding the payment process protocol. Basically the Swiss army knife of computer and through leisure before profession, but the best trademan you could hire is one who enjoys his work. If I applied, this means I’m interested, and therefore currently free, so please don’t hesitate to reply anytime, I’m almost always available.

Senior Cloud Infrastructure & DevOps Security Architect with 12+ years of comprehensive expertise in designing, securing, and automating cloud-native infrastructures. I help enterprises build bulletproof cloud ecosystems that combine cutting-edge DevOps automation, enterprise-grade security, and world-class observability across AWS, Azure, GCP, and New Relic platforms. 🎯 Comprehensive Cloud Infrastructure Expertise Enterprise Cloud Architecture & Design • Multi-cloud and hybrid infrastructure architecture for Fortune 500 companies • Cloud-native application design with microservices and serverless patterns • High-availability, disaster recovery, and business continuity planning • Network architecture, VPC design, and cross-cloud connectivity • Cost optimization and FinOps implementation saving $10M+ annually Infrastructure as Code (IaC) Mastery • Terraform enterprise modules and state management • AWS CloudFormation and CDK advanced implementations • Azure Resource Manager and Bicep automation • Google Cloud Deployment Manager and Config Connector • GitOps workflows and infrastructure versioning Container & Orchestration Excellence • Kubernetes production clusters (EKS, AKS, GKE) at scale • Docker containerization and optimization strategies • Service mesh implementation (Istio, Linkerd, Consul Connect) • Helm charts and Kubernetes operators development • Container security hardening and policy enforcement ⚡ DevOps Automation & Excellence CI/CD Pipeline Architecture • Enterprise-grade pipeline design across all cloud platforms • Multi-stage deployment strategies (blue-green, canary, rolling) • Automated testing integration (unit, integration, security, performance) • Branch-based deployment workflows and environment management • Release management and rollback automation Platform Engineering & Developer Experience • Self-service infrastructure platforms and developer portals • Internal developer platforms (IDP) with standardized toolchains • Platform abstraction layers and golden path creation • Developer productivity optimization and workflow automation • Continuous integration with security and compliance gates Monitoring & Observability with New Relic • Full-stack observability implementation and optimization • Custom dashboards, SLI/SLO monitoring, and alerting strategies • Application Performance Monitoring (APM) across cloud platforms • Infrastructure monitoring with predictive analytics • Distributed tracing and error tracking automation 🛡️ Cloud Security & Compliance Architecture Zero-Trust Security Implementation • Identity and Access Management (IAM) across multi-cloud environments • Network security automation and micro-segmentation • Secrets management and automated credential rotation • Security scanning integration in CI/CD pipelines • Runtime security monitoring and threat detection DevSecOps & Security Automation • Shift-left security practices and policy as code • Automated vulnerability assessment and remediation • Container and Kubernetes security scanning • Compliance automation (SOC 2, ISO 27001, PCI DSS, HIPAA, FedRAMP) • Security incident response automation and playbooks Cloud Security Posture Management • Continuous security monitoring and configuration drift detection • Cloud Security Posture Management (CSPM) implementation • Cloud Workload Protection Platform (CWPP) deployment • Data Loss Prevention (DLP) and encryption automation • Security metrics and compliance reporting automation 🏆 Professional Certifications Portfolio ✅ AWS Certified Solutions Architect Professional ✅ AWS Certified DevOps Engineer Professional ✅ AWS Certified Security Specialty ✅ Azure Solutions Architect Expert ✅ Azure DevOps Engineer Expert ✅ Azure Security Engineer Associate ✅ Google Cloud Professional Cloud Architect ✅ Google Cloud Professional DevOps Engineer ✅ Google Cloud Professional Cloud Security Engineer ✅ New Relic Certified Performance Pro ✅ Certified Kubernetes Administrator (CKA) ✅ Certified Kubernetes Security Specialist (CKS) ✅ HashiCorp Certified Terraform Associate ✅ CISSP - Certified Information Systems Security Professional Whether you're embarking on digital transformation, modernizing legacy systems, or scaling cloud operations, I bring the comprehensive expertise to architect, secure, and optimize your cloud infrastructure for sustainable growth and competitive advantage. Let's engineer the cloud infrastructure that powers your business success.

I specialize in enterprise-grade Microsoft 365 setup, administration, migrations, tenant baseline security configuration and hardening. My expertise covers Microsoft 365 service, Microsoft Defender security configuration, identity and access management, Intune endpoint management across diverse device platforms, and data loss prevention (DLP) with Microsoft Purview, and Power Automate. Here’s how I can help you * M365 Tenant Migrations: Expert, zero-downtime migrations from Google Workspace, IMAP, GoDaddy or on-premises Exchange to Exchange Online and SharePoint (3,500+ mailboxes migrated). * Endpoint Management (Intune/MDM): Complete deployment of Windows Autopilot, Apple Business Manager, and Android Enterprise. * Identity & Cloud Security: Bulletproof Conditional Access policies, MFA, and SSO via Microsoft Entra ID (Azure AD). Advanced setup of Microsoft Defender, Sentinel, KQL tracking, and DLP frameworks, Tenant hardening, tenant security assessment. * Network & DNS Management: Advanced configuration of enterprise networking topologies, secure VPNs, and Next-Gen Firewalls. I specialize in locking down email security and deliverability via strict SPF, DKIM, DMARC, DNSSEC, BIMI, and MTA-STS record management across Azure DNS and AWS Route 53. * Backup & Disaster Recovery: Designing and monitoring comprehensive business continuity frameworks to prevent data loss. I proactively manage multi-tenant system health, automated backups, and rapid-recovery strategies via industry-standard RMM tools. Core Technical Stack & Certifications: * Tools: M365, Azure IaaS, Windows Server (2016-2022), Windows 10/11, macOS, Intune, Microsoft Defender for Business / Endpoint, Microsoft Sentinel, SharePoint, PowerShell Automation, Datto/Ninja RMM, Halo PSA, N-able N-Central, N-able MSP Manager, Autotask. * Credentials: Microsoft Certified: Administrator Expert | Identity & Access Management Associate (SC-300) | SC-900 | AZ-900 | AWS Certified. Let’s get your infrastructure secure and running seamlessly. Click the green "Invite" button to discuss your project needs.

Misconfigurations, shadow identities, and unsecured AI pipelines silently raise breach odds. I partner with business owners to close those gaps fast! What I’ll Deliver • Cloud-native hardening – Entra ID Conditional Access, AWS IAM least-privilege, GCP VPC SC, Microsoft Defender & Purview tuning • AI security & governance – Threat modeling for LLM/agentic systems, secure Vertex AI/Bedrock pipelines, TRiSM-aligned policies • Compliance-ready architecture—ISO 27001, SOC 2, HIPAA evidence packs, Zero-Trust roadmaps • Incident preparedness—24-hour containment playbooks, forensic workflows, automated Sentinel/Chronicle detections Proven Impact • 70 % cut in high-risk privileges across multi-cloud estate • Inbox placement boosted from 60 % to 95 via SPF/DKIM/DMARC • ISO 27001 audit pass in six weeks—saving $40K in outside fees Want me to walk you through the three quickest wins I already see? Message me What my clients say: Top rated : "Best investment I made on Upwork, Ray is quick, thoughtful, organized and made this project SO easy. He's incredibly communicative and so on top of it. 10/10 "Ray did an excellent job solving some email delivery issues for us. He was extremely timely and his communication was consistent and clear. Definitely recommend Ray!" Microsoft 365 Security | Azure Security | Cloud Security Consulting | ISO 27001 Implementation | SOC 2 Readiness | Google Workspace Security | Email Deliverability | SPF | DKIM | DMARC | Microsoft Intune | Conditional Access | Microsoft Defender for Endpoint | Risk Assessment | Vulnerability Assessment | Compliance Consulting

𝗩𝗲𝘁𝗲𝗿𝗮𝗻 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗔𝘇𝘂𝗿𝗲, 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱, 𝗮𝗻𝗱 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝟭𝟴+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲, 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗮𝗰𝗿𝗼𝘀𝘀 𝗱𝗶𝘃𝗲𝗿𝘀𝗲 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀, 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗣𝘂𝗯𝗹𝗶𝗰 𝗦𝗲𝗰𝘁𝗼𝗿, 𝗕𝗮𝗻𝗸𝗶𝗻𝗴, 𝗘𝗻𝗲𝗿𝗴𝘆, 𝗡𝗚𝗢𝘀, 𝗥𝗲𝘁𝗮𝗶𝗹, 𝗧𝗲𝗹𝗲𝗰𝗼𝗺, 𝗠𝗦𝗣𝘀, 𝗮𝗻𝗱 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻. 🔹Upwork 𝗧𝗼𝗽-𝗥𝗮𝘁𝗲𝗱, 𝟭𝟬𝟬% Job Success Rate, 𝟱2000+ Hours, 𝟮𝟬+ Projects Completed 🔹Full-time freelancer, 𝗠𝗖T, and 𝗔𝘇𝘂𝗿𝗲 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 🔹Saving deployment time and man-hours and focusing on quality of delivery 🏆 𝗖𝗼𝗿𝗲 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀: ☑️ 𝗦𝘆𝘀𝘁𝗲𝗺 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻: Managing and maintaining critical IT infrastructure to ensure optimal performance and reliability. ☑️ 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗜𝗧 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀: Providing comprehensive IT support and management to keep systems running smoothly. ☑️ 𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Implementing advanced security measures to protect against threats and vulnerabilities. ☑️ 𝗖𝗹𝗼𝘂𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Leveraging cloud technologies to enhance scalability, flexibility, and efficiency. ☑️ 𝗘𝗻𝗱-𝗨𝘀𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Delivering exceptional support to users, ensuring seamless operation and satisfaction. 🏆 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: ☑️ 𝗪𝗶𝗻𝗱𝗼𝘄𝘀 𝗦𝗲𝗿𝘃𝗲𝗿 (𝟮𝟬𝟬𝟯-𝟮𝟬𝟮𝟮): Extensive experience managing and configuring Windows Server environments. ☑️ 𝗔𝘇𝘂𝗿𝗲 & 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱: Proficient in deploying and managing cloud services, including Azure and Microsoft 365. ☑️ 𝗕𝗮𝗰𝗸𝘂𝗽 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀: Skilled in using Veeam Backup, Carbonite Backup, and Acronis Backup to ensure data integrity and availability. ☑️ 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Expertise in DNS, DHCP, File Server, Print Server, Remote Desktop Services, and WSUS. ☑️ 𝗩𝗶𝗿𝘁𝘂𝗮𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Proficient in VMware and Hyper-V, ensuring efficient resource utilization and management. ☑️ 𝗧𝗶𝗰𝗸𝗲𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: Experienced in managing IT support through various ticketing systems Datto RMM, Autotask PSA, ITGlue, NinjaOne, ensuring timely and effective resolution of issues. 🏆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀: ☑️ Successfully executed numerous projects involving data center migrations, network design, and system upgrades. ☑️ Implemented comprehensive cybersecurity frameworks to safeguard client assets and data. ☑️ Delivered scalable cloud solutions that enhanced business operations and reduced costs. ☑️ Provided ongoing support and maintenance for complex IT environments, ensuring high availability and performance. 🏆 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲? ☑️ 𝗣𝗿𝗼𝘃𝗲𝗻 𝗧𝗿𝗮𝗰𝗸 𝗥𝗲𝗰𝗼𝗿𝗱: Over 8 years of delivering successful IT solutions and services. ☑️ 𝗖𝗹𝗶𝗲𝗻𝘁-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵: Dedicated to understanding and fulfilling each client's unique needs. ☑️ 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗣𝗿𝗼𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Extensive knowledge and experience across various IT domains. ☑️ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗩𝗶𝘀𝗶𝗼𝗻: Ability to design and implement solutions that drive business growth and efficiency. “𝗟𝗲𝘁'𝘀 𝘄𝗼𝗿𝗸 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿 𝘁𝗼 𝘁𝗮𝗸𝗲 𝘆𝗼𝘂𝗿 𝗜𝗧 𝗶𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗹𝗲𝘃𝗲𝗹. 𝗪𝗵𝗲𝘁𝗵𝗲𝗿 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗲𝘅𝗽𝗲𝗿𝘁 𝗮𝗱𝘃𝗶𝗰𝗲, 𝗰𝗼𝗺𝗽𝗿𝗲𝗵𝗲𝗻𝘀𝗶𝘃𝗲 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀, 𝗼𝗿 𝗼𝗻𝗴𝗼𝗶𝗻𝗴 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝗜 𝗮𝗺 𝗵𝗲𝗿𝗲 𝘁𝗼 𝗵𝗲𝗹𝗽. 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗺𝗲 𝘁𝗼𝗱𝗮𝘆 𝘁𝗼 𝗱𝗶𝘀𝗰𝘂𝘀𝘀 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗻𝗲𝗲𝗱𝘀 𝗮𝗻𝗱 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗲 𝘁𝗼 𝘆𝗼𝘂𝗿 𝘀𝘂𝗰𝗰𝗲𝘀𝘀.”