Platform & DevOps Architect | Kubernetes, GitOps, HA Databases, Cloud I help companies build reliable production infrastructure and solve critical incidents. My specialties include: * Kubernetes and GitOps platforms * Cloud solutions (AWS/Azure/GCP) * PostgreSQL Patroni and database HA * Active Directory and Windows infrastructure * Disaster Recovery and High Availability * Production troubleshooting and performance optimization With 20+ years of infrastructure experience, I work with startups and enterprises to design, automate and operate business-critical systems. Linux / Platform Engineering: • Production Kubernetes platforms using GitOps (FluxCD, ArgoCD), Helm, and Docker • Web and application stacks: nginx, Apache, PHP, MySQL/MariaDB * DBA: Postresql Patroni, MySQL InnoDB Cluster, Galera Cluster • CI/CD pipelines with GitHub Actions, GitLab CI, Bitbucket Pipelines, and Azure DevOps • Monitoring and observability using Grafana + Prometheus, Zabbix, ELK (+ APM) • Automation and scripting with Bash and Python • Virtualization platforms: VMware, Hyper-V, Xen AWS, GCP, Azure - 10+ years of experience with clouds • Perfect knowledge of SaaS services: EC2, ECR/ECS, VPC, Lambda etc. • Strong architect skills. • aws-cli, cloud, az skills. Windows Infrastructure (20+ years): • Expert in Windows Server 2003–2022, Active Directory, Group Policy, Exchange 2013–2019, and Exchange Online. • Failover Clustering, Network Load Balancing (NLB), MS SQL Server Clusters and AGs. Typical projects: • PostgreSQL Patroni HA clusters • Kubernetes production troubleshooting • ClickHouse migrations and optimization • Active Directory security audits • Hyper-V and VMware infrastructure • Disaster Recovery design and implementation • Performance optimization and incident response

I'm a Unified Communications (UC) engineer with experience in deploying, operating and maintaining Unified Communications services such as Skype for Business, Microsoft Teams, Zoom and telephony.

I am an IT Infrastructure, Server, Virtualization, and Cloud Administrator with experience in designing, deploying, managing, securing, troubleshooting, and optimizing reliable IT infrastructure environments for businesses and organizations. I help clients build stable and scalable infrastructure solutions, whether they need a new server environment, virtualization setup, private cloud support, system migration, performance optimization, backup planning, monitoring, or ongoing administration. My focus is always on delivering secure, efficient, and well-documented systems that reduce downtime and support smooth business operations. I can assist with complete infrastructure setup and management, including server installation and configuration, virtual machine management, resource allocation, storage configuration, networking support, user and access management, backup and recovery planning, system monitoring, security hardening, patch management, and technical troubleshooting. I also provide support for cloud and hybrid infrastructure environments, helping businesses improve reliability, scalability, availability, and overall system performance. Whether you are running a small business setup or a more complex enterprise environment, I can help manage and optimize your infrastructure according to your requirements. My approach is professional, detail-oriented, and focused on long-term stability. I believe in clean configuration, proper documentation, secure access, proactive monitoring, and practical solutions that are easy to maintain. I work to identify root causes, prevent recurring issues, and ensure your systems are configured for performance, reliability, and growth. If you need help with infrastructure deployment, server administration, virtualization, cloud support, troubleshooting, migration, optimization, backup strategy, or ongoing technical support, I am ready to help you build and maintain a secure and dependable IT environment. Let’s work together to keep your infrastructure stable, secure, and ready for your business needs.

I help MSPs and growing businesses manage Microsoft 365, Azure, Intune, RMM, and Windows infrastructure — from complex troubleshooting and technical escalations to endpoint management, security hardening, and PowerShell automation. With hands-on experience supporting 1,200+ endpoints across fast-paced, multi-client environments, I take ownership of technical issues from investigation through resolution while keeping communication clear and documentation accurate. My work spans Microsoft cloud, endpoint management, Windows infrastructure, virtualization, security, and RMM operations. I’m particularly effective when issues cross multiple technology layers and require more than a quick fix. 🔹 MICROSOFT 365 & AZURE • Exchange Online, Teams, SharePoint, and OneDrive • Azure and Entra ID / Azure AD administration • MFA, Conditional Access, and identity management • Mail flow, authentication, and access troubleshooting • Microsoft 365 security and tenant administration 🔹 INTUNE & ENDPOINT MANAGEMENT • Device enrollment and configuration • Compliance policies and security baselines • Application deployment and remediation • BitLocker management • Windows troubleshooting and endpoint hardening 🔹 RMM, MONITORING & MSP OPERATIONS • N-able N-central monitoring, patching, and remediation • RMM policy management and endpoint administration • Alert investigation, tuning, and escalation workflows • Proactive endpoint and server health monitoring • ConnectWise ticket workflows and documentation • SLA-driven technical support across multi-client environments 🔹 WINDOWS SERVER & INFRASTRUCTURE • Active Directory and Group Policy • DNS, DHCP, and file server administration • Windows Server troubleshooting and maintenance • Remote Desktop Services • Azure Virtual Desktop and FSLogix troubleshooting • Server performance and infrastructure remediation 🔹 SECURITY & ENDPOINT PROTECTION • CrowdStrike deployment and remediation • Huntress monitoring and response support • Conditional Access and identity security • Endpoint hardening • Vulnerability and patch remediation • Security incident investigation support 🔹 VIRTUALIZATION, BACKUP & NETWORKING • VMware ESXi administration and troubleshooting • Virtual machine deployment and maintenance • Backup monitoring and recovery support • FortiGate firewall administration and troubleshooting • Infrastructure health checks and remediation 🔹 POWERSHELL & AUTOMATION • Automated remediation scripts • Microsoft 365 administration automation • RMM-based scripting and self-healing workflows • Endpoint maintenance automation • Custom reporting and health checks • Automation of repetitive operational tasks WHY CLIENTS WORK WITH ME • Take ownership of technical issues from investigation through resolution • Troubleshoot across cloud, endpoint, server, virtualization, and network layers • Focus on root-cause analysis rather than temporary fixes • Communicate professionally with end users, stakeholders, and technical teams • Maintain clear, audit-ready documentation • Identify recurring issues and automate remediation where possible • Work effectively across fast-paced, multi-client environments For MSPs, I understand the realities of managed services: multiple client environments, competing priorities, SLA pressure, noisy RMM alerts, escalations, documentation requirements, and after-hours maintenance. For growing businesses, I provide reliable hands-on administration and troubleshooting across Microsoft cloud, endpoints, servers, security, and infrastructure. If you need an engineer who can take ownership of Microsoft cloud, infrastructure, RMM, endpoint, or automation work, I’d be happy to discuss your environment.

I'm Nevin Davis, I have a degree and diploma in Computer Science and Engineering. I'm a redhat certified engineer with 8 years of experience as a server administrator. My strengths and skills are:- * Well knowledge in AWS, Google Cloud, Azure... etc * Sound knowledge in Linux/Unix like operating system. * Deep knowledge in cPanel/WHM. * Familiarize with Plesk, Interworx, Website Panel, Webmin, Directadmin, CyberPanel, HestiaCP. * Automated installation of Red Hat Enterprise Linux. * Network configuration and troubleshooting. * Server hardening. * Managing partitions and file systems. * Managing flexible storage with LVM. * User Management & Administration. * Managing selinux. * Basic creation and troubleshooting on scripting like Shell/Perl. * Installing and managing softwares. * Managing installed services. * Kernel re-configuration & parameter tuning. * Installation of patches and packages. * File sharing with FTP. * NFS configuration & administration. * Job Scheduling and Automating process using CRON. * XEN, OpenVZ virtualization. * RAID * Idera Back up server management. * Familiarize web servers- Apache, Litespeed, Nginx. * Deep knowledge in SolusVM. * Migration. * SSL Cert generation, installation. * IPMI, KVM console management. * Billing Module Management(whmcs,vision,osticket) * VPS, Shared and Dedicated server Management * Monitoring (Nagios) & troubleshooting with performance related issues. * Installation of Antivirus and Troubleshooting with virus related issues.

🚀 Scaling issues? Slow queries? Unstable deployments? I help SaaS platforms scale reliably, optimize infrastructure, and deploy with confidence. 📅 20+ years of experience 📦 70+ completed infrastructure & DevOps projects ⚡ Systems handling millions of requests monthly 💰 Helped clients reduce infrastructure costs by up to 45% 🚀 Improved deployment speed by 60% with automated CI/CD pipelines I’m a DevOps Engineer, AWS architect, cloud engineer, and AWS devops specialist focused on building high-performance, scalable cloud infrastructure for SaaS platforms, enterprise systems, and high-load applications. I work with startups and growing businesses to eliminate bottlenecks, optimize databases, stabilize deployments, and improve infrastructure reliability. I have strong hands-on experience with aws, Google Cloud, and Azure environments, including infrastructure automation, monitoring, container orchestration, disaster recovery, and production scaling. I also work as an azure devops engineer, building automated deployment pipelines and improving release workflows for scalable SaaS systems. My background also includes gcp devops environments for cloud-native applications and high-availability infrastructure. 🎯 Database & Performance Expertise I specialize in MySQL, PostgreSQL, MS SQL, MongoDB, Oracle, and high-load database optimization, including: • Query tuning & indexing strategies • Performance optimization • Backup & disaster recovery • Replication & high availability • Oracle RAC & Data Guard • Database scaling & monitoring I’ve optimized systems processing 200K+ events daily while reducing query execution time by up to 70%. 🎯 DevOps, Cloud & Infrastructure As an AWS architect and cloud engineer, I design and manage scalable cloud environments using: • AWS • Azure • Google Cloud • Docker • kubernetes • Terraform • Jenkins • GitHub Actions • GitLab CI/CD • n8n I build secure, automated infrastructure with Infrastructure as Code (Terraform), scalable deployment pipelines, and containerized environments optimized for reliability and performance. I also work with wordpress devops workflows including server optimization, deployment automation, CDN configuration, caching, scaling, and security hardening for high-traffic WordPress platforms. Additionally, I have experience with python devops environments, supporting Python-based APIs, automation systems, backend services, CI/CD workflows, containerization, and cloud deployment pipelines. 💡 What I Can Help You With • AWS devops & cloud infrastructure • CI/CD pipeline setup & automation • Docker & kubernetes orchestration • Infrastructure as Code with Terraform • Monitoring & observability systems • Database optimization & scaling • Backup, recovery & disaster planning • High-load SaaS infrastructure • Linux server administration • Production deployment optimization • Cloud migration & infrastructure modernization 💻 Infrastructure & System Administration • Linux, Unix, Windows Server administration • Oracle, PostgreSQL, MySQL, MongoDB, MSSQL administration • Active Directory setup & maintenance • RDS Apps & VDI environments • Apache, Nginx, CPanel, CentOS environments • Monitoring systems: Zabbix, Nagios, Splunk, Grafana • Cloud services: AWS, Azure, GCP • Kubernetes cluster management • Jenkins & automated deployment workflows • n8n ⚡ Results Delivered • Reduced downtime by 80% through infrastructure hardening • Improved deployment reliability across multiple SaaS products • Reduced cloud costs by 30–45% through infrastructure optimization • Automated CI/CD workflows reducing release cycles from hours to minutes • Built scalable environments supporting 100K+ active users I bridge the gap between infrastructure, backend systems, databases, and cloud architecture — helping teams ship faster while keeping systems stable, scalable, and secure. 👉 If your platform is growing — or struggling under production load — I’ll help you stabilize, optimize, and scale it for long-term reliability and growth. ⚙️ Core Expertise / Keywords AWS Architect, AWS DevOps, Cloud Engineer, Azure DevOps, Azure DevOps Engineer, GCP DevOps, Kubernetes, Terraform, DevOps Engineer, n8n, Docker, AWS, GCP, Cloud Infrastructure, Oracle DBA, PostgreSQL, MySQL, MongoDB, Performance Tuning, Query Optimization, Infrastructure as Code, Jenkins, GitHub Actions, Linux Administration, SaaS Infrastructure, Scalability, High Availability, Monitoring, Automation, Reliability Engineering

12 years of IT Support / Technical Engineer Experience in the following: IT Helpdesk Operations and Technical Support System Configuration and Administration Microsoft 365 Expert (Exchange Online, SharePoint, Intune, Azure AD) Virtualization Platforms (VMware, Hyper-V) Networking Basics (TCP/IP, VLAN, DHCP, DNS, Subnetting) MSP Tools (Datto RMM, ConnectWise, IT Glue, SentinelOne) Scripting and Automation (PowerShell, Infrastructure as Code) Cloud and On-Premises Migration Expertise Documentation and IT Best Practices Frameworks I have used the following ticketing systems: - Connectwise Manage - Servicenow - Autotask - Jira - Zendesk I have used various monitoring tools such as: - PRTG Network Monitor - Solarwinds I have used the following Remote Management tools: - Connectwise Automate / ScreenConnect - Datto RMM - Ninja RMM - NAble

Started my IT career at helpdesk 8 years ago and for 4 years managed to learn on such a quick pase that i got promoted each year to a higher position, went from 1st line to junior 2nd line then complete 2nd line after that got promoted to junior Projects Engineer and after that 3rd line Senior engineer. Last year i decided to take a new challenge which was Support and Service Manager. In my 8 years in IT i managed to get a very broad spectrum of knowledge. -AD -GPO -DHCP -DNS -Public DNS -SSL certificate -Networking (CCNA) -Fortigate -Office 365 -Microsoft Defender -Exchange -Sharepoint -Teams -Onedrive -Azure AD -Azure cloud computing -Intune -Azure containers -Hyper-v -Vmware excsi -SAN -Veaam -Backup -Altaro -Monitoring -Antivirus These are some of the topics just to mention but there are a lot more. Can help setup, troubleshoot, optimize or even monitor all above mentioned. The company where i have been working for is a MSP so I am very comfortable at multitasking and working on issue after issue on a daily basis.

I’m Wuisman, an experienced IT Engineer from Belmopan, Belize, dedicated to delivering reliable, secure, and efficient IT infrastructure support whether for small teams or enterprise-scale deployments. What I do for you: Design, deploy, and maintain secure network infrastructures tailored to your needs (firewalls, VPN tunneling, virtualization, routing/firewall architectures and cloud infrastructure). Implement and manage software + hardware solutions: servers, workstations, virtualization, network devices, and cloud integration. Resolve hardware and software issues quickly and efficiently minimizing downtime and keeping your operations smooth. Provide ongoing monitoring, security hardening, and tech support (Windows Server, Linux, VPN, firewall configuration, network administration, virtualization, etc.). Why I stand out: Proficient with cutting-edge technologies (Palo Alto / FortiGate firewalls, VPNs, virtualization, secure network design, DevOps practices). Strong track record of success I stand ready to deliver projects on time and with full documentation. Flexible and communicative: I explain the technical steps clearly, making it easy for non-technical stakeholders. Let’s talk I’m always open to new challenges and ready to help you build or troubleshoot a dependable, secure IT environment. Strengths and Experience Networking | Network Engineering | Security Engineering | Firewall Administration | Palo Alto Networks | Palo Alto Firewall | FortiGate Firewall | Cisco Networking | VPN | IPsec | IKEv2 | strongSwan | VPN Tunneling | Site-to-Site VPN | Routing | Static Routing | PBF | Policy-Based Forwarding | NAT | Network Address Translation | Subnetting | VLANs | Network Segmentation | Linux Administration | Ubuntu Server | Windows Server | Active Directory | DNS | DHCP | Nginx | Reverse Proxy | Load Balancing | Cloud Infrastructure | GCP | AWS | Azure | Virtual Machines | Virtualization | Hyper-V | VMware | Systems Administration | System Deployment | System Hardening | Technical Support | Troubleshooting | Hardware Support | Software Support | IT Support | Remote Support | Infrastructure Monitoring | Security Best Practices | DevOps Concepts | Automation | Scripting | Bash | PowerShell | Documentation | Technical Documentation | Technical Writing | Network Diagrams | Architecture Diagrams | Cybersecurity | Endpoint Security | Zero Trust Concepts | Help Desk | Desktop Support | IT Operations | IT Consulting | Microsoft 365 | Client onboarding Location Belize | Caribbean | Central America | Latin America | North America | United States | Americas | Europe

📌 About Us Led by a DevOps and SRE veteran with 20+ years of industry experience, we are a powerhouse team of 100+ top-tier DevOps, SecOps, Cloud, and Site Reliability Engineers. We specialize in designing, building, and managing infrastructures that empower innovation while guaranteeing stability, security, and cost-efficiency. With over 1,000 successful projects delivered for startups, enterprises, and global brands across fintech, e-commerce, health tech, media, and AI/ML, we take end-to-end ownership—from initial architecture design to 24x7x365 L1/L2/L3 support. Core Capabilities & Business Impact 1. Platform Engineering, DevOps & CloudOps We build multicloud architectures and scalable systems that enable daily releases through automated "golden paths" and predictable environments. Infrastructure as Code (IaC) & Automation: Terraform, Pulumi, CloudFormation, Ansible, Chef, Puppet. Containerization & Orchestration: Kubernetes, Docker, EKS, Rancher. CI/CD & GitOps: GitHub Actions, GitLab CI, Jenkins, CircleCI, Argo CD, Flux. Web & Database Tuning: LAMP and LEMP stacks setup, database tuning, and high-availability website speed optimization. 2. 24/7 Site Reliability Engineering (SRE) & IT Support We provide true 24x7x365 L1, L2, and L3 support for applications, servers, and end-users, ensuring SLA/SLO-driven operations. Reliability & Incident Management: On-call rotations, escalation trees, postmortems, root cause analysis, and error budgets. Observability: Transparent SLI/SLO dashboards using Prometheus, Grafana, OpenTelemetry, ELK, Datadog, and New Relic. IT Consultancy & Workstation Support: End-user maintenance (B2B/B2C), patching, updates, backup management, and policy enforcement via NinjaOne. Email Deliverability: DNS, DKIM, SPF, DMARC, and MX configuration. 3. FinOps & Cloud Cost Optimization We turn infrastructure into a strategic advantage by reducing cloud costs by 20–60%. Cost Control: Budgeting, forecasting, rightsizing, cost governance, and waste reduction on AWS, Azure, and GCP. FinOps Tooling: CloudHealth, AWS Cost Explorer, GCP Billing. 4. Security, Networking & Compliance We ensure robust security postures and continuous compliance readiness. Security & Identity: Entra ID, HashiCorp Vault, SOPS, RBAC audits, WAF/Shield. Policy & Compliance: Policy-as-Code (OPA/Gatekeeper), CIS Benchmarks, SOC 2, and ISO 27001 readiness. Network Hardware & Integrations: CISCO remote networks, Mikrotik remote devices, FortiGate, and QNAP configuration. Server Hardening: Deep optimization and security hardening for Linux, UNIX, and Windows Server systems. 5. MLOps & AI Infrastructure We partner with ML engineers to build reliable, reproducible production workflows. ML Pipelines: MLflow, Kubeflow, SageMaker. Infrastructure: GPU-enabled infrastructure setups, data versioning, and model tracking. Comprehensive Technology Stack - Cloud Providers: AWS (Certified Partner), Microsoft Azure (Certified Partner), GCP, OCI. - Operating Systems: Linux (20+ years expertise), UNIX, Windows Server. - Containers & Orchestration: EKS, Kubernetes, Docker, Rancher. - IaC & Configuration: Terraform, Pulumi, CloudFormation, Ansible, Chef, Puppet. - CI/CD & GitOps: Argo CD, Flux, GitHub Actions, GitLab CI, Jenkins, CircleCI. - Observability & Monitoring: Prometheus, Grafana, OpenTelemetry, ELK Stack, Datadog, New Relic. - Security & Policy: OPA, Gatekeeper, Vault, SOPS, Entra ID, WAF/Shield. - FinOps & MLOps: CloudHealth, AWS Cost Explorer, GCP Billing, MLflow, Kubeflow, SageMaker. - Networking & IT Management: FortiGate, CISCO, Mikrotik, QNAP, NinjaOne. - Web & Email: LAMP, LEMP, DNS, DKIM, SPF, DMARC, MX. Who We Work With Startups: Building scalable, secure infrastructures from day one. Enterprises: Driving modernization, automation, and DevOps transformations. Finance & SaaS: Implementing rigorous security, compliance, and FinOps practices. ML/AI Teams: Deploying robust frameworks for model scaling. Ready to transform your infrastructure, optimize costs, and secure 24/7 reliability? Let’s talk.