I’m an experienced designer with about 11 years of expertise in web (UI/UX) and graphic design.
Over the last 6 years, I’ve served as a Lead Designer, managing and guiding design projects and teams. My skills cover a broad range of creative areas, including web design, graphic design, branding, print design, presentations, and more. I have substantial experience working in the crypto and betting sectors as well, which has further enriched my design capabilities. Collaborating with numerous well-known clients and companies has helped me refine my skills and address various design challenges effectively. I’m dedicated to creating impactful and engaging design solutions tailored to each client’s needs.

I am a full stack Mechatronics, Embedded Systems, and Hardware Integration Engineer with extensive experience designing and building complex electronic, and IoT systems. I help clients at every stage of development from system architecture and prototyping to full scale production delivering reliable, high quality solutions on time and within budget. My experience includes working with a wide range of microcontrollers and embedded platforms, including ESP32, nRF52, STM32, Teensy, Arduino, BeaglePlay, dSPACE, and NVIDIA Jetson. I specialize in control algorithm development, testing and validation, and hardware-software integration, with strong experience building engineering user interfaces using LabVIEW and dSPACE ControlDesk. In addition to embedded firmware and hardware, I design and develop desktop and mobile applications used for device control, configuration, testing, and data visualization. I build cross-platform mobile apps using Flutter, native iOS apps using Swift, and desktop applications using Python, C#, LabVIEW, and MATLAB ensuring seamless integration between hardware, firmware, and software. Skills Summary - Programming Languages C, C++, C#, Python, Assembly, Swift, Dart (Flutter) - Embedded & Firmware Development ESP32, nRF52, STM32, Teensy, Arduino, XMEGA ADC, DAC, I2C, SPI, UART, CAN, DMA, RTOS, PWM, Encoders, IRQ, RTC - PCB Design Altium Designer, KiCad, Proteus - Software & Engineering Tools MATLAB/Simulink, LabVIEW, OpenModelica, STM32CubeIDE, Keil, Linux, Julia, Processing - Mobile & Desktop Applications Flutter (Android & iOS), Swift (iOS), Python, C#, LabVIEW - Modeling & Control Optimization, System Identification, Dynamic Simulation, Data Analysis & Visualization - Embedded Boards & DAQ Systems BeaglePlay, Raspberry Pi, NI DAQs, dSPACE/ControlDesk - IoT Systems IoT cloud platforms, databases, IoMT devices, web dashboards - Communication Protocols RS232, RS485, Modbus, CAN, SSI, Ethernet - Electronics & Sensors IMUs, medical sensors, environmental sensors, motor drivers, power management ICs, GPS, GSM, Bluetooth, RF modules, USB Host ICs - Industrial Automation PLCs, motor drives (VFDs, servo drives), encoders, load cells, flowmeters, conveyors, industrial power systems - CAD & Prototyping Fusion 360, SMD soldering, oscilloscopes, logic analyzers, laser cutting, 3D printing I have a proven track record of applying these technologies to improve system performance, increase efficiency, and reduce overall cost. If you’re looking for an engineering partner who can handle PCB design, firmware development, and the desktop or mobile app that controls your device, I’m here to help. Let’s connect and discuss how I can support your project. Thanks so much for taking the time to read my introduction.

🎯 Liferay DXP 7.4 Certified Professional Back-End Developer ⌛ 10 Years on Liferay Platform 🏆 100% Job Completion | Top Rated on Upwork | 7500+ Hours on Upwork I have 10 years of expertise in Software Development, Solution Architecture, and Product Design, with a strong focus on Liferay and Spring technology. 💼 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥 : 𝐂𝐨𝐫𝐞 : Java, J2EE, Liferay(6.X/7.X), Spring Boot, JSF, PrimeFaces,Icefaces, Richfaces, FHIR, ABDM, SNOMED-CT,REST, SOAP web services 𝐅𝐫𝐨𝐧𝐭-𝐄𝐧𝐝 : AngularJS, ReactJS, HTML4/5, XHTML, XML, CSS3, jQuery, JavaScript, AJAX 𝐒𝐞𝐫𝐯𝐞𝐫𝐬 : Tomcat, JBoss/Wildfly and Jetty, GlassFish 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 : Spring Security, OAuth2, JWT 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞 : SQL, MySQL, PostgreSQL, MongoDB and Oracle 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧𝐬 : Gmail, Google Meet, Google Calendar, Zoom, RazorPay, Stripe, SMTP, Twilio, DocuSign, Google Maps API, PayPal 𝐇𝐞𝐚𝐥𝐭𝐡𝐂𝐚𝐫𝐞 𝐒𝐭𝐚𝐧𝐝𝐚𝐫𝐝 : FHIR | EHR | EMR | SNOMED | HL7 | OpenEHR | OpenEMR | ABDM 𝐒𝐞𝐚𝐫𝐜𝐡-𝐄𝐧𝐠𝐢𝐧𝐞𝐬 : Apache Solr, Elastic Search 𝐂𝐥𝐨𝐮𝐝 𝐚𝐧𝐝 𝐃𝐞𝐯𝐨𝐩𝐬 : AWS, Google Cloud, Azure, Jenkins, CICD, Docker, Kubernetes 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 : JTest, JUnit, Mockito and Powermock 𝐂𝐨𝐝𝐞 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐓𝐨𝐨𝐥𝐬 : Crucible and Sonarqube 𝐁𝐮𝐢𝐥𝐝 𝐭𝐨𝐨𝐥𝐬 : Maven, Gradle, Ant, npm, grunt and webpack 𝐕𝐂𝐒 : SVN, GIT, GITLAB, Bitbucket 𝐎𝐒 : Linux, Windows and Mac OS 𝐁𝐮𝐠/𝐈𝐬𝐬𝐮𝐞 𝐭𝐫𝐚𝐜𝐤𝐞𝐫𝐬 : Jira, asana, Trello 🔐𝐋𝐢𝐟𝐞𝐫𝐚𝐲 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 : ➜ Expert in almost all OOTB features [ Sites, Pages, Webcontents, Fragments, Layouts, Asset Publishers, Categories, Tags, Search, Workflows, User Management, Roles, Permission, User Groups ] ➜ Implemented Custom Portlets [ using MVC, React, Spring, JSF, service builder and standards like OSGI, JSR 168 and 268 ] ➜ Implemented REST API using Liferay Rest builder ➜ Implemented themes [ using Freemarker, velocity ], ➜ Customized Liferay [ using Service wrapper, Portlet filter, Lifecycle events, Model listeners, Search contributors, JSP, Core Classes ] ➜ Implemented Web Fragment [ Freemarker, HTML, CSS, Javascript ] ➜ Implemented SSO Integration supports SAML, Keycloak, LDAP, OpenId, OAuth, and more ➜ Implemented SMS and WhatsApp Integration using Twilio ➜ Implemented Third-Party integration using REST API or client SDK ➜ I have recently upgraded Liferay 7.0 to Liferay 7.4 including data and code migration both. Looking forward to working with you to develop and deliver a fantastic product and Solutions as per your Business Requirements.

Ciao, my name is Nicole Hesslink and I am a lifestyle photographer and social media manager based in Ancona, Italy. With a keen eye for detail and a passion for visual storytelling, I specialize in food and product photography.  Having modeled in Tokyo for nearly 10 years, I have always been in the environment of photography and had a strong passion for it. My photography career began as a wedding photographer in Honolulu, where I learned the practical and technical skills of photography and at the same time the importance of communication with the client. Wanting to go deeper into photography and expand my career, I decided to go to art school in Florence, Italy. I frequented in Libera Accademia di Belle Arti graduating with the highest honors. In addition to “classical” photography, I am also a content creator, creating images, graphics, and short videos suitable for social media, particularly TikTok and Instagram. I have been working at a local craft brewery as a content creator and social media manager for the past 2 years, creating captivating and informative content to help grow their social media presence strategically.  Having a Japanese mother and an American father, my multicultural background and language skills are my other key qualities. I am trilingual in English, Japanese, and Italian, and I have a deep understanding of both Japanese and Italian cultures. This cultural fluency is hopefully evident in my photography, avoiding cliches and giving the images more authenticity.  Apart from photography, I am extremely passionate about food and wine. I am a certified sommelier with FISAR and a sake sommelier with SSI. Additionally, I hold the WSET Level 3 certification. I believe these certifications in wine and sake have helped me enhance my ability to capture the intricate details and beauty of these special beverages and create more meaningful and educational content.  Since 2024 I have also started hosting events around Le Marche to promote the true culture of Sake. Not only have I done introductory lessons to the world of sake, but also unique events such as pairing Sake with artisan chocolate! This combination may sound odd, yet if you choose the right sake it is a match made in heaven! Having lived abroad for a long time, I am good at communicating with people of various nationalities and generations. I can think outside the box, looking at matters from a creative perspective. I am extremely eager to contribute my skills and expertise to help businesses thrive and look forward to connecting with new people and opportunities!

Dynamic and results-driven professional with 8 years of diverse experience in the BPO industry, specializing in customer service, financial consulting, accounts receivable, and business development. Proven track record in roles such as Customer Service Representative, Account Executive, Financial Consultant, Accounts Receivable Specialist, and Sales Business Development Specialist. Adept at managing high workloads and performing under pressure with precision and efficiency. Recognized for strong attention to detail, excellent time management, and a relentless drive for excellence in every task. Skilled in building client relationships, resolving issues effectively, and contributing to organizational growth.

Hello! I am JR, and I am new in Upwork. BUT: I am Statistics graduate with five years of experience in statistical consultation and analysis, survey methodology, experimental design, and data collection support. I specialize in extracting insights from complex datasets using techniques such as PLS-SEM, meta-analysis, ANOVA, regression modelling, and multivariate analysis including PCA, cluster analysis, and factor analysis. With experience spanning HR and marketing analytics, I translate advanced statistical theory into practical solutions across diverse domains. I excel at maintaining data integrity, performing data handling with Excel, R, and Python, and communicating findings through tailored reports and clear visualizations for both technical and non-technical audiences. Looking forward on working with you, one dataset at a time!

𝐈𝐦𝐚𝐠𝐢𝐧𝐞 𝐭𝐡𝐢𝐬… 𝐘𝐨𝐮 𝐨𝐩𝐞𝐧 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐚𝐧𝐝 𝐢𝐧𝐬𝐭𝐞𝐚𝐝 𝐨𝐟 𝐜𝐡𝐚𝐬𝐢𝐧𝐠 𝐥𝐞𝐚𝐝𝐬, 𝐲𝐨𝐮𝐫 𝐢𝐧𝐛𝐨𝐱 𝐚𝐥𝐫𝐞𝐚𝐝𝐲 𝐡𝐚𝐬 𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐟𝐫𝐨𝐦 𝐪𝐮𝐚𝐥𝐢𝐟𝐢𝐞𝐝 𝐩𝐫𝐨𝐬𝐩𝐞𝐜𝐭𝐬 𝐫𝐞𝐚𝐝𝐲 𝐭𝐨 𝐭𝐚𝐥𝐤. ❌No cold guessing. ❌No random outreach. ❌No wasted effort. Just a system that works consistently. 𝐍𝐨𝐰 𝐭𝐡𝐢𝐧𝐤 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐢𝐬: 𝐦𝐨𝐬𝐭 𝐩𝐞𝐨𝐩𝐥𝐞 𝐨𝐧 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐚𝐫𝐞 𝐞𝐢𝐭𝐡𝐞𝐫: ✅Posting without strategy ✅Sending messages that get ignored ✅Or relying on luck 𝐓𝐡𝐚𝐭’𝐬 𝐞𝐱𝐚𝐜𝐭𝐥𝐲 𝐰𝐡𝐚𝐭 𝐈 𝐟𝐢𝐱. I help founders, agencies, and B2B businesses turn LinkedIn into a predictable lead generation system using: Strategic profile optimization (so you attract the right people) ✅Targeted lead sourcing with Sales Navigator ✅Personalized outreach that actually gets replies ✅LinkedIn growth & marketing strategies that scale I don’t just “𝐦𝐚𝐧𝐚𝐠𝐞 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧” — I build systems that: ✔ Generate qualified leads ✔ Increase reply rates ✔ Turn conversations into clients 💼 𝐖𝐡𝐚𝐭 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐰𝐢𝐭𝐡: ✅LinkedIn Profile Optimization & Writing ✅B2B Lead Generation ✅LinkedIn Outreach Campaigns ✅Sales Navigator Lead Sourcing ✅LinkedIn Growth Strategy ✅LinkedIn Ads Management ✅LinkedIn Account Management If you’re tired of inconsistent results and want a system that brings leads on repeat… Send me a message—let’s build it. 𝐏𝐑𝐎𝐅𝐈𝐋𝐄 𝐊𝐄𝐘𝐖𝐎𝐑𝐃𝐒: 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 𝐟𝐨𝐫 𝐁𝟐𝐁, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐞𝐱𝐩𝐞𝐫𝐭 𝐟𝐨𝐫 𝐜𝐥𝐢𝐞𝐧𝐭𝐬, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐫𝐨𝐬𝐩𝐞𝐜𝐭𝐢𝐧𝐠 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐟𝐨𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐰𝐧𝐞𝐫𝐬, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐬𝐚𝐥𝐞𝐬 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐦𝐚𝐧𝐚𝐠𝐞𝐫, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐜𝐨𝐥𝐝 𝐦𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐜𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧 𝐫𝐞𝐪𝐮𝐞𝐬𝐭 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐦𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐚𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐬𝐞𝐭𝐭𝐢𝐧𝐠 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐦𝐞𝐞𝐭𝐢𝐧𝐠 𝐛𝐨𝐨𝐤𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐃𝐌 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐬𝐚𝐥𝐞𝐬 𝐟𝐮𝐧𝐧𝐞𝐥 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐢𝐧𝐛𝐨𝐮𝐧𝐝 𝐥𝐞𝐚𝐝 𝐬𝐲𝐬𝐭𝐞𝐦 𝐛𝐮𝐢𝐥𝐝𝐞𝐫, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐨𝐮𝐭𝐛𝐨𝐮𝐧𝐝 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐜𝐥𝐢𝐞𝐧𝐭 𝐚𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐟𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐞𝐫, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐫𝐨𝐬𝐩𝐞𝐜𝐭 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐭𝐚𝐫𝐠𝐞𝐭 𝐚𝐮𝐝𝐢𝐞𝐧𝐜𝐞 𝐟𝐢𝐧𝐝𝐞𝐫, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧 𝐦𝐚𝐤𝐞𝐫 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐂𝐄𝐎 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐟𝐨𝐮𝐧𝐝𝐞𝐫 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐚𝐠𝐞𝐧𝐜𝐲 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐒𝐚𝐚𝐒 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐟𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐞𝐫 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐬𝐲𝐬𝐭𝐞𝐦, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐁𝟐𝐁 𝐜𝐥𝐢𝐞𝐧𝐭 𝐚𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐬𝐚𝐥𝐞𝐬 𝐧𝐚𝐯𝐢𝐠𝐚𝐭𝐨𝐫 𝐞𝐱𝐩𝐞𝐫𝐭 𝐟𝐨𝐫 𝐥𝐞𝐚𝐝𝐬, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐰𝐚𝐫𝐦 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐡𝐢𝐠𝐡 𝐭𝐢𝐜𝐤𝐞𝐭 𝐥𝐞𝐚𝐝 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐥𝐞𝐚𝐝 𝐪𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐦𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠 𝐬𝐞𝐪𝐮𝐞𝐧𝐜𝐞 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐟𝐨𝐥𝐥𝐨𝐰 𝐮𝐩 𝐬𝐲𝐬𝐭𝐞𝐦 𝐦𝐚𝐧𝐚𝐠𝐞𝐫, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐫𝐚𝐭𝐞 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭,𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐫𝐨𝐟𝐢𝐥𝐞 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐫𝐨𝐟𝐢𝐥𝐞 𝐰𝐫𝐢𝐭𝐞𝐫 𝐟𝐨𝐫 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞𝐬, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐫𝐨𝐟𝐢𝐥𝐞 𝐦𝐚𝐤𝐞𝐨𝐯𝐞𝐫 𝐬𝐞𝐫𝐯𝐢𝐜𝐞, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐡𝐞𝐚𝐝𝐥𝐢𝐧𝐞 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐚𝐛𝐨𝐮𝐭 𝐬𝐞𝐜𝐭𝐢𝐨𝐧 𝐰𝐫𝐢𝐭𝐞𝐫, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐬𝐮𝐦𝐦𝐚𝐫𝐲 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐒𝐄𝐎 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐬𝐞𝐫𝐯𝐢𝐜𝐞, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐤𝐞𝐲𝐰𝐨𝐫𝐝 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐫𝐨𝐟𝐢𝐥𝐞 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐛𝐫𝐚𝐧𝐝𝐢𝐧𝐠 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐚𝐮𝐭𝐡𝐨𝐫𝐢𝐭𝐲 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐨𝐬𝐢𝐭𝐢𝐨𝐧𝐢𝐧𝐠 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐩𝐫𝐨𝐟𝐢𝐥𝐞 𝐬𝐭𝐨𝐫𝐲𝐭𝐞𝐥𝐥𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐛𝐫𝐚𝐧𝐝𝐢𝐧𝐠 𝐜𝐨𝐧𝐬𝐮𝐥𝐭𝐚𝐧𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐛𝐫𝐚𝐧𝐝𝐢𝐧𝐠 𝐞𝐱𝐩𝐞𝐫𝐭, 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐟𝐨𝐮𝐧𝐝𝐞𝐫 𝐛𝐫𝐚𝐧𝐝𝐢𝐧𝐠

Medical Virtual Assistant & Customer Service Specialist with 8 years of experience in healthcare, insurance, and legal intake. I help medical and legal teams stay organized and efficient through accurate data entry, scheduling, records management, patient communication, and insurance verification. Known for being dependable, detail-oriented, and HIPAA-compliant, I ensure every task is handled with care and confidentiality. Proficient in Salesforce, Brightree, and MS Office — I deliver fast, accurate, and professional support that helps clients focus on what matters most.

💎Best Quality 🏆 Quick Job Completion 💎Pro-active 🏆 Error-free 💎Fast Internet Connection 💎 Quick Reply 💎 Reliable ⌚ 𝗠𝗬 𝗔𝗩𝗔𝗜𝗟𝗔𝗕𝗜𝗟𝗜𝗧𝗬 I have 7+ years of work experience as a Virtual Assistant, Customer Support (Zendesk, FreshDesk), Data Entry Specialist, Administrative Support, Web Researcher, LinkedIn Lead Generation and Social Media Expert. I like to put perfection in everything that I do. I enjoy learning new things and my prime motive is to satisfy my employer with quick and accurate work. Here are a lists of other Expertise and Qualifications I possess: ✅LinkedIn Lead Generation ✅Linkedin Prospect Building ✅Finding Decision Makers on Linkedin ✅LinkedIn Prospecting ✅Finding Key People from Linkedin ✅LinkedIn Premium Account ✅Administrative support/Virtual Assistance ✅Project Assistance/Coordination ✅Social Media management ✅CRM administration: updates and data entry ✅Lead generation- contact email research. ✅Prepare presentations and/or spreadsheets ✅Chat and Ticket Support via Zendesk ✅Email management and organization ✅Maintain executive’s appointments/calendar ✅Make travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. I have good knowledge of: ✅ Zendesk ✅ Hootsuite ✅ Dropbox ✅ Google docs ✅ Ms Office ✅ Trello ✅ Asana ✅ Mailchimp Other than this, I provide: ✅ Quick/Quality work ✅ Keen eye for detail ✅ Professional work ethics ✅ Low-cost budget ✅ Detail Oriented & Dedicated ✅ Well Organized My personal traits include: ✅ Fast learner ✅ Extremely self-motivated with strong time management ✅ Trustworthy and reliable ✅ Ability to manage multiple priorities and meet or beat deadlines with no errors ✅ Detail-oriented, organized and efficient I'm looking forward to the opportunity to prove myself. ☑️ 𝗬𝗢𝗨𝗥 𝗡𝗘𝗫𝗧 𝗦𝗧𝗘𝗣𝗦 ◾ Click the 𝗛𝗜𝗥𝗘 𝗡𝗢𝗪 or 𝗜𝗡𝗩𝗜𝗧𝗘 𝗧𝗢 𝗜𝗡𝗧𝗘𝗥𝗩𝗜𝗘𝗪 button. ◾ If you’re new to Upwork click the 𝗖𝗢𝗡𝗧𝗔𝗖𝗧 button. 🏆 Why should you work with me? ✔️Top-Rated 🏆 Professional with 3500+ hours worked on Upwork; ✔️30+ successfully completed projects on Upwork

I worked as a full time agent conducting survey for both English and Spanish in SSI (Survey Sampling International). Being a teacher for almost two years and an agent for a year improves my capability to handle different types of situation. Currently working as an Admin Support who is flexible in managing time and assist users concern.