Experienced Virtual Assistant with over 9 years of customer service and administrative background. Proficient in executive/personal assistance, calendar management, client engagement, form completion, and general administrative tasks. Proven track record in managing confidential information, optimizing workflow processes, and enhancing client satisfaction. Adept at utilizing digital tools and platforms with strong attention to detail. Eager to contribute exceptional organizational skills and tech proficiency to support seamless operations in a dynamic virtual assistant role. Other qualifications include the following: • 2 years of experience as a Virtual Legal Assistant for a US based law firm. • 3 years of experience as a Legal Assistant for a regional law firm. • 3 years of experience as a Supervisor for a US based BPO Company • 1 year of experience in the Customer Service Industry as a Customer Service Representative

Salesforce Certified System Administrator and DevOps Engineer with 6.1 years of experience in platform management, deployments and process automation. I am skilled in CI/CD, Flow Builder, Lightning web components, all aspects of user management, and system optimization under Agile delivery frameworks. Total of 7.5 years combined software engineering and IT infrastructure. Testing web applications, new Salesforce features and integrations are part of my responsibilities too. I am proficient in testing software and web applications. For user testing, I focus on usability, reliability, functionality, performance and design. I believe that regular communication is essential, so I look forward to staying in touch. Nationality: Filipino Skills: Deployment Management (CICD) Troubleshooting Salesforce Issues (Sales Cloud) Salesforce Administration (Sales Cloud) Data Cleanup Documentation Web applications Testing both mobile and desktop User Testing and Bug Finding Certifications: Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Status: All Active Tools Used: Salesforce, Gearset, Github, Jira, VS Code, Confluence, OwnData (formerly Ownbackup), Microsoft Office Applications, Slack, Google Apps, Teamviewer, Conferencing tools

Are you looking for a high-ticket Coach who doesn’t just talk numbers but delivers them? With over 7 years of experience and a consistent closing rate of more than 42% and more than 4 millions in closed deals, I help established coaching programs, publishing & premium B2B services and SaaS companies scale their revenue by plugging into their existing lead flow and increasing close rates. I’ve helped teams generate over $1M+ in revenue within 8 months without bloated ad spend or complicated funnels. What I Bring to the Table: ✅ Expert in high-ticket closing ($2k–$100k+ offers) 🎯 Strategic sales funnel insights (B2B & B2C) 🧠 Deep understanding of buyer psychology 🔥 Emotion-driven, no-pressure sales conversations 🤝 Seamless onboarding, follow-ups, and client engagement Beyond closing myself, I also help teams scale by placing trained, talent-vetted setters and closers directly onto your offer, plug and play. Every rep I place has gone through the same frameworks I use personally, so you're not starting from scratch on training or ramp time. Whether you're looking to close more deals, increase your CLTV, or just stop losing warm leads, I'm here to help you double up your sales!

Hello! I’m a bilingual (Spanish/English) Accounting & Procurement Specialist with over 10+ years of experience supporting financial operations, government procurement processes, and administrative management. I have a strong background working with public sector organizations such as ISSSTE, where I managed procurement processes, vendor relationships, budgeting, and contract administration. 💼 What I can help you with: Bookkeeping & accounting support Financial reporting & Excel analysis Invoice organization & reconciliation Procurement & vendor management Contract management Government bidding & tender documentation Administrative support (bilingual: English/Spanish) 📊 I specialize in helping businesses stay organized, compliant, and financially clear, while saving time on operational tasks. 💡 I am detail-oriented, reliable, and solution-focused. I understand deadlines, accuracy, and confidentiality—especially when handling financial and contract-related information. If you’re looking for someone who combines accounting knowledge + administrative efficiency + real procurement experience, I’d be happy to support your business. Let’s work together!

Is your hair on fire? I specialize in relationships with my customers. I understand the issue quickly and work to resolve your computer problem in short order. Contact me for your remote computer servicing, systems administration, conferencing setups, security audits, virus prevention, podcast setup, audio upgrades and more. Experienced Computer Support Specialist that has been in the business for numerous years. Comptia A+, Server+, Network+, Security+, Cisco CCNA, CCNA/Voice, CCNA/Wireless, Microsoft MCP, MCDST, MCTS, MCITP, and MCSA Certified in Microsoft Windows 7, 8, 10, Server 2008, Server 2012, and Server 2016. I have built custom desktops and I have serviced various desktops, laptops, and smartphones that have been released. Well-versed in the technological sector. Very knowledgeable and always give clear verbal answers to all questions. Reliable service and support. Customer satisfaction always key.

Have a meeting? Have a need for live translation? You can get in touch with me to perform live translation from English to French, and from French to English. I've helped hundreds of clients communicate their needs to parties thanks to my excellent simultaneous interpretation skills on zoom and other platforms.

• Calendar and email management • Payroll • Staff reimbursement claims • Monthly Expenditure • Quoting • Invoicing • Billing • Data entry • Catering arrangements • Responsible for all travel arrangements • General Administration • Potential customer follow ups • Manage phone calls and emails • Maintain client contact lists • Minute taking • Monitor customer satisfaction ratings • Creating Excel and PowerPoint documents on behalf of management • Moderator for online meetings • Drafting of documentation • Organizing and scheduling meetings and appointments • Booking of rooms and food for onsite and offsite meetings • Service co-ordination • Handling customer queries

Resourceful IT support engineer driven to exceed expectations and maximize customer satisfaction. 10+ years of professional experience in customer service industries and team supervision through full lifecycle management. Responsible for application implementation, SaaS architecture, administration, configuration, user triage, accounting for system security and business needs, as well as day-to-day operations. I have worked with various systems and technologies, many jobs requiring quick uptake of new software and tech stacks. Skills: Okta, JAMF, FreshDesk, Zoom, Domo, Salesforce, Google Workspace, Slack, Bettercloud, Microsoft 365, Okta, Okta Workflows, Asana, Parsehub, Scrapestorm, Helpscout, MacOS, Windows OS, Kandji, MDM, Intune, Entra, Asset Management, Helpscout, Jira, ITSM, Lifecycle management, SaaS Architecture, Azure, AWS, Risk Management, Video Conferencing, Meraki, Salesforce, Domo, SLA Management, Process Automation, Onboarding, Offboarding, Support System, PDQ, KnowBe4, BeyondTrust, Dialpad, Documo, Foxit, Adobe, Zoom, 1Password, ITSM

I help businesses modernize and secure their IT environments with Microsoft 365. From architecting SharePoint sites and automating OneDrive onboarding to configuring Purview DLP policies, I ensure data stays protected and accessible. With hands-on experience in Intune, Active Directory, and complex O365 migrations, I deliver solutions that are reliable, compliant, and built to scale, without unnecessary licensing costs. I have led 20+ infrastructure overhauls including 3000+ mailbox migrations, 500+ Intune-managed devices, and secure Azure RDS farms. All deployed with zero production downtime. Here’s what I actually do: 1. Designed & deployed Intune policies for iOS and Windows, including Autopilot, Always-on VPN, and compliance rules 2. Led multi-forest AD and Exchange migrations for government and finance clients 3. Deployed Azure RDS farms with MFA, FSLogix, and VPN gateway access for 20+ remote sites 4. Rolled out Windows Virtual Desktop (WVD) with domain joins from remote locations 5. Implemented Azure Sentinel, Defender ATP, and email security via Mimecast and Barracuda With 15+ years of hands-on experience, I have led end-to-end projects in: ✅ Active Directory migrations ✅ Hybrid cloud rollouts with Azure IaaS/PaaS/SaaS ✅ Intune Autopilot, Always-on VPN, and app deployment for global teams ✅ Enterprise backup (Veeam, DPM), disaster recovery, and clustering ✅ Multi-site VPN, Citrix VDI, Windows Virtual Desktop (WVD), and Azure Files with FSLogix == Certified In: I have several Microsoft and AWS certifications and have renewed them time to time Microsoft Certified Solutions Expert (Office 365, Private Cloud, Messaging) MCITP, MCSA, MCSE (2003–2019 tech stack) Other than these, I have been a trusted partner with -Logsign -Sentinel one I have been the fortune of many clients in regulated industries including banking, healthcare, and government where security, continuity, and uptime are non-negotiable. My mission is to enable businesses to reach their maximum potential using proper Microsoft practices. Hurry Up now before its too late. A complimentary call is on me!

100% Job Success Score. 5-star reviews across every completed contract. One long-term client relationship spanning 2+ years. If your business is growing faster than your systems can keep up - I build the documentation, workflows, and content operations that make things repeatable and scalable without adding headcount. Content Operations - End-to-end content pipeline management across WordPress, YouTube, and social platforms - Publishing and QA of AI-assisted content at scale - 26,000+ articles across 100+ sites - SEO and affiliate data integration (Ahrefs, Awin) for search visibility and revenue performance - Content scheduling and publishing via GoHighLevel across LinkedIn, GBP, and Facebook Ecommerce Operations - Full catalog management across Shopify, Etsy, and WooCommerce - 12,000+ SKUs managed solo - Bulk imports, variant setup, SKU syncing, metadata, and listing quality control - Inventory reconciliation across Shopify, SKULabs, and master inventory sheets - Refund processing and catalog error correction at scale Operations & Documentation - SOP authorship and workflow documentation built from scratch - CRM setup, contact management, and outreach pipeline development - Executive calendar management and project timeline coordination - Process documentation that reduces founder dependency on informal systems By the numbers: - 26,000+ affiliate articles published across 100+ WordPress sites - 12,000+ SKUs managed as sole ecommerce operator - 500+ founder profiles validated for a Stanford-affiliated startup accelerator - 11 admissions cycles coordinated with consistent 24-hour summary turnaround - Company-wide SOPs and contractor documentation built from scratch for a U.S. defense-sector media company I work AI-natively, integrate into new tools quickly, and operate without micromanagement. Available for both long-term contracts and project-based work. Tools: Google Workspace · Shopify · WordPress · SceneOps (GoHighLevel) · Canva · Ahrefs · SKULabs · Awin · ChatGPT · Claude · Notion · Crunchbase · Zoom · Loom · n8n (in development)