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$8/hr
85% Job Success
$2K+ earned
Offers consultations
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⭐⭐⭐⭐⭐ "Minette is great! Proactive, thoughtful and really efficient, she helped me write witty blogposts optimized for SEO" – Real client review Hey! I'm Mina—a content writer & customer support specialist who delivers sharp, search-optimized content that ranks, engages, and truly connects with your audience. No filler. Just strategic content and customer experience that earn their place. ✨ What I Do (and Do Well): ✅ SEO articles & blog posts (research-backed, engaging, high-ranking) ✅ Product content & localization (natural, conversion-focused French content) ✅ Website & landing page copy (clear messaging, optimized for sales) ✅ Newsletters & email sequences (engaging, click-worthy) ✅ Customer support (emails, onboarding, complaint handling with empathy & professionalism) ✅ Editorial calendars (strategic planning, consistent execution) 🎯 My Approach: I don’t just write—I combine content strategy with customer understanding. With 5+ years in remote customer support, I know exactly: what customers look for before buying what questions they ask what builds trust (or breaks it) That means I create content that is not only SEO-optimized—but also aligned with real customer behavior, especially for the French market. Think of me as your content strategist + customer experience specialist, not just a writer. 🧰 Tools & Stack: WordPress, Shopify, Yoast SEO, Notion, ChatGPT, Claude IA, Base 44, Atoms, CRM tools, email platforms, Keyword research, content planning, on-page SEO, customer communication Social media support when needed (Facebook, Instagram, TikTok) ✅ What You Actually Get: → Clear, natural, and persuasive French content → SEO-optimized writing without losing authenticity → Content aligned with customer expectations & buying behavior → Professional and empathetic customer communication → Structured workflows + fast turnaround 📊 Results: Content that ranks, engages, and converts—combined with customer support that builds trust and loyalty. If you want someone who can both optimize your content and improve your customer experience, let’s talk. 🚀 Ready to grow your French market? I’m here to help.
Nejmeddine J.
$7/hr
100% Job Success
$20K+ earned
Offers consultations
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🏆 Top Rated ✔Available ✔Hardworking ✔100% Accuracy ✔ Quick response ✔Unlimited revisions . I'm a Virtual Assistant with 15 years of experience in data entry, bookkeeping, and administrative support. What I do best: - Data entry & data cleansing (spreadsheets, PDF to Excel/Word conversion, scanned documents to editable files) - Bookkeeping & financial data entry - Web research and data scraping into Excel/Word - Admin support: email management, scheduling, document organization - Advanced MS Office (Excel, Word, PowerPoint) Why clients keep coming back: - 15 years handling data-heavy, detail-sensitive work for clients across different industries. - Fast turnaround — I can usually start the same day. - I double-check every entry before delivery; accuracy matters more to me than speed. - Clear communication and quick responses throughout the project I'm available 30+ hrs/week and open to both short-term tasks and ongoing support. If your project involves Virtual Assistant , data entry, accounting support, or document conversion, let's talk about your timeline and I'll tell you honestly if I'm the right fit. Nejmeddine
Anas A.
$6.5/hr
100% Job Success
$60K+ earned
Available now
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🚀 𝑩2𝑩 𝑳𝒆𝒂𝒅 𝑮𝒆𝒏𝒆𝒓𝒂𝒕𝒊𝒐𝒏 | 𝑷𝒓𝒐𝒔𝒑𝒆𝒄𝒕 𝑳𝒊𝒔𝒕 𝑩𝒖𝒊𝒍𝒅𝒊𝒏𝒈 | 𝑨𝑩𝑴 & 𝑪𝑹𝑴 𝑫𝒂𝒕𝒂 𝑺𝒑𝒆𝒄𝒊𝒂𝒍𝒊𝒔𝒕𝒔 (9+ 𝒀𝒆𝒂𝒓𝒔) At the core of every outbound system sits one thing: 𝐃𝐚𝐭𝐚 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 - That’s where I work! For 9+ years, I’ve been supporting sales teams, agencies, and founders with B2B lead generation and prospect list building services — delivering accurate, structured, and compliance-aware B2B data built specifically for cold outreach, CRM hygiene, and internal sales workflows. My work is focused entirely on cold B2B data: how it is researched, built, enriched, cleaned, validated, and prepared for use inside CRMs or outbound systems. ✅ 𝐖𝐡𝐚𝐭 𝐈 𝐇𝐞𝐥𝐩 𝐘𝐨𝐮 𝐖𝐢𝐭𝐡 (𝐂𝐥𝐞𝐚𝐫𝐥𝐲 𝐃𝐞𝐟𝐢𝐧𝐞𝐝) ✔ Cold B2B prospect list building based on industry, job titles, company size, and geography ✔ Email enrichment and contact enrichment for outbound-ready datasets ✔ CRM data cleaning, deduplication, and structuring for platforms like Salesforce, HubSpot, and Zoho ✔ Account-Based Marketing (ABM) list creation from scratch, including account and contact mapping ✔ Data preparation for email or LinkedIn campaigns (content provided by client) All deliverables remain data-focused — no messaging, no calling, no engagement handling. 🧠 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 (𝐒𝐞𝐚𝐫𝐜𝐡-𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐞𝐝 & 𝐒𝐜𝐨𝐩𝐞-𝐂𝐥𝐞𝐚𝐫) • B2B Lead Generation (Cold Data Only) • Prospect List Building & Complex List Creation • ABM List Creation & ABM Enrichment • CRM Data Cleaning, Deduplication & Updating • Email List Building & Email Enrichment • Bulk Email Validation & Email List Cleaning • Advanced LinkedIn, Apollo & Crunchbase Research • Data Mining & Deep Internet Research • Google Sheets Automation & Custom Scripts • Web Scraping & Google Maps Scraping (Python / Java / JS) • Backend Data Support & Technical Virtual Assistance 🧪 𝐅𝐫𝐞𝐞 𝐒𝐚𝐦𝐩𝐥𝐞𝐬 — 𝐀𝐥𝐰𝐚𝐲𝐬 𝐒𝐮𝐩𝐩𝐨𝐫𝐭𝐞𝐝 Every new requirement starts with free samples. If needed, multiple rounds of samples are provided to ensure: ✔ Format alignment ✔ Data accuracy expectations ✔ Source clarity ✔ Confidence before scaling No blind commitments. No surprises. 🎯 𝐁𝐞𝐬𝐭 𝐅𝐢𝐭 𝐅𝐨𝐫 ✔ Companies running cold outreach ✔ Agencies needing dependable data supply ✔ Teams cleaning or rebuilding CRMs ✔ Clients who value process clarity and data discipline 🔒 𝐖𝐡𝐚𝐭 𝐖𝐞 𝐃𝐨𝐧’𝐭 𝐃𝐨 (𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭 & 𝐓𝐫𝐚𝐧𝐬𝐩𝐚𝐫𝐞𝐧𝐭) ✘ We don’t write email or LinkedIn message content ✘ We don’t call phone numbers to confirm data ✘ We don’t run email or LinkedIn campaigns unless content is provided ✘ We don’t take responsibility for replies, engagement, sales, or growth 🌍 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 & 𝐃𝐚𝐭𝐚 𝐄𝐭𝐡𝐢𝐜𝐬 We work with many GDPR-conscious clients and support requirements where data must be sourced from: ✔ Publicly available platforms ✔ Professional databases ✔ Business and web-accessible sources 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬 💪 Team of 20+ trained researchers 💪 Capacity of 100,000+ manually verified records/month 💪 Hybrid process: tools + AI + manual checks 💪 Flexible workflows for evolving requirements 💪 Strong focus on accuracy, consistency, and documentation Data sourcing methodology can be aligned before starting. 🛠 𝐓𝐨𝐨𝐥𝐬 & 𝐃𝐚𝐭𝐚 𝐒𝐨𝐮𝐫𝐜𝐞𝐬 (𝐔𝐬𝐞𝐝 𝐂𝐚𝐫𝐞𝐟𝐮𝐥𝐥𝐲) ZoomInfo • Cognism • Apollo • Lusha • Crunchbase LinkedIn • Sales Navigator • Bouncely Email validation is handled through robust verification via 𝐁𝐨𝐮𝐧𝐜𝐞𝐥𝐲 to reduce bounces and protect sender reputation, especially important for cold outreach readiness. Salesforce • HubSpot • Zoho • Airtable • Monday • Bullhorn • PipeDrive Google Sheets (Advanced Automation) • LinkedIn Sales Navigator Data is delivered ready for import, not raw dumps. 📩 𝐓𝐨 𝐆𝐞𝐭 𝐒𝐭𝐚𝐫𝐭𝐞𝐝, 𝐒𝐡𝐚𝐫𝐞: • Target industry • Job titles • Geography • Volume • Compliance requirements 𝐈’𝐥𝐥 𝐫𝐞𝐬𝐩𝐨𝐧𝐝 𝐰𝐢𝐭𝐡: Feasibility Sample plan Timeline Delivery structure I’ll outline what can be done, how it will be sourced, and how samples will be shared. 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: 1. Prospect List Building 2. CRM Data Cleaning 3. B2B Lead Generation 4. Data Mining 5. Email Enrichment 6. Contact Enrichment 7. Email List Cleaning 8. Bulk Email Validation 9. Bulk Apollo Export upto 300 Million 10. LinkedIn Campaigns 11. Email Campaigns 12. Google Sheet Automation 13. Web Scrapping (Python, Next.JS, Java, React, etc) 14. Google Map Scrapping 15. Advance LinkedIn, Apollo, ChrunchBase Searching 16. Deep Internet Research 17. Data Entry 18. Backend Data Support 19. Technical Virtual Assistant 20. Custom Java/Python Script 21. Front End Development 22. ABM List Creation from Scratch 23. ABM Enrichment 24. Complex List Creation 25. Data - Email and Cell Phones from ZoomInfo, Lusha, Cognism, Apollo
Get Your Prospect
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Get Your Prospect
$10/hr
85% Job Success
$1K+ earned
Offers consultations
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GOHIGHLEVEL? 🟢 If you send me an invite or message, I’ll respond with a personalized Loom video 🎥 showing exactly how I can help your business grow 🚀 using GoHighLevel. A business owner once told me: “I’m getting leads… but nothing is happening.” We checked his system: leads were coming in 📥, but responses were slow, follow-ups inconsistent, and his pipeline was messy. He didn’t have a marketing problem, he had a leak. Within weeks after I rebuilt his system: ✅ Reply rates jumped 40% ✅ Booked calls doubled ✅ Same traffic, more revenue Here’s the truth: “More leads won’t fix a broken system. A better system fixes everything.” I’m Ebenezer. I help businesses transform GoHighLevel from a CRM into a revenue engine that works automatically, even when you sleep . What I’ve Done (Real Work, Real Results) • Rebuilt multi-pipeline CRMs for service businesses → +35% reply rates • Optimized messy automations → doubled appointment bookings • Migrated platforms (HubSpot → GoHighLevel) → zero email deliverability issues • Designed high-converting websites fully inside GHL → no templates, mobile perfect How I Work I don’t start with tools 🛠️. I start with one question: 👉 Where is your money leaking? Then I design systems that: ⚡ Capture attention instantly ⚡ Follow up automatically and personally ⚡ Move leads to “yes” without manual effort Services I Offer ⚡GoHighLevel CRM & pipeline setup ⚡ Funnels & landing pages that convert ⚡Automation workflows (SMS, Email, Voicemail ) ⚡ Appointment & calendar systems ⚡AI chatbots & smart lead qualification ⚡SaaS setup, snapshots, and sub-account provisioning ⚡ Email deliverability & campaign optimization 📌 Why Clients Stick With Me Because I don’t just “set it up.” I build systems that: ⚡Save time ⚡ Reduce stress ⚡ Convert leads reliably 💬 “The businesses that win aren’t the ones with the most leads… they’re the ones that respond and follow up fastest.” ⚡ 📩 Send me a message and tell me one thing in your setup that’s frustrating you . I’ll show you exactly what’s broken 🛠️, and how to fix it fast ⚡🚀. Keywords #GoHighLevelAutomationExpert #GoHighLevelSalesFunnelExperts #GoHighLevelSubaccount #GoHighLevelWebsiteDesign #GoHighLevelLandingPage #GoHighLevelSalesFunnelCreation #GoHighLevelAutomation #GoHighLevelSaaSConfiguration #GoHighLevelEmailMarketing #GoHighLevelCalendarSetup #GoHighLevelAppointmentAndOpportunityManagement #GoHighLevelIntegrations #GoHighLevelWorkflowDesign #GoHighLevelDesigningWordPressTemplatesInGHL #GoHighLevelSnapshotCreationAndSetup #GoHighLevelEmailConfiguration #GoHighLevelCommunitySetup #GoHighLevelMembershipSetup #GoHighLevelStoreDesign #GoHighLevelSalesFunnelDesign #GoHighLevelLandingPage #GoHighLevelLandingPageDesign #GoHighLevelCRMAutomation #GoHighLevelWebsite #GoHighLevelSalesFunnelImplementation #GoHighLevelWebsite #GoHighLevelCRMSoftware #GoHighLevelEmailMarketing #GoHighLevelEmailAutomation #GoHighLevelEmailCampaign #GoHighLevelEmailCampaignSetup #GHLAIAgents #GoHighLevelAutomationExpert #GoHighLevelSalesFunnelExperts #GoHighLevelSubaccount #GoHighLevelWebsiteDesign #GoHighLevelLandingPage #GoHighLevelSalesFunnelCreation #GoHighLevelAutomation #GoHighLevelSaaSConfiguration #GoHighLevelEmailMarketing #GoHighLevelCalendarSetup #GoHighLevelAppointmentAndOpportunityManagement #GoHighLevelIntegrations #GoHighLevelWorkflowDesign #GoHighLevelDesigningWordPressTemplatesInGHL #GoHighLevelSnapshotCreationAndSetup #GoHighLevelEmailConfiguration #GoHighLevelCommunitySetup #GoHighLevelMembershipSetup #GoHighLevelStoreDesign #GoHighLevelSalesFunnels #GoHighLevelAutomationExpert #GoHighLevelSalesFunnelExperts #GoHighLevelSubaccount #GoHighLevelWebsiteDesign #GoHighLevelLandingPage #GoHighLevelSalesFunnelCreation #GoHighLevelAutomation #GoHighLevelSaaSConfiguration #GoHighLevelEmailMarketing #GoHighLevelCalendarSetup #GoHighLevelAppointmentAndOpportunityManagement #GoHighLevelIntegrations #GoHighLevelWorkflowDesign #GoHighLevelAutomationExpert #GoHighLevelSalesFunnelExperts #GoHighLevelSubaccount #GoHighLevelWebsiteDesign #GoHighLevelLandingPage #GoHighLevelSalesFunnelCreation #GoHighLevelAutomation #GoHighLevelSaaSConfiguration #GoHighLevelEmailMarketing #GoHighLevelCalendarSetup #GoHighLevelAppointmentAndOpportunityManagement #GoHighLevelIntegrations #GoHighLevelWorkflowDesign #GoHighLevelDesigningWordPressTemplatesInGHL #GoHighLevelSnapshotCreationAndSetup #GoHighLevelEmailConfiguration #GoHighLevelCommunitySetup #GoHighLevelMembershipSetup #GoHighLevelStoreDesign #GoHighLevelSalesFunnelDesign #GoHighLevelLandingPageDesign #GoHighLevelCRMAutomation #GoHighLevelWebsite #GoHighLevelSalesFunnelImplementation #GoHighLevelCRMSoftware #GoHighLevelEmailAutomation #GoHighLevelEmailCampaign #GoHighLevelEmailCampaignSetup #GHLAIAgents #GoHighLevelExpert #GHLSpecialist #GoHighLevelConsultant #GHLAutomationPro #GoHighLevelVirtualAssistant #GoHighLevelAgencyPartner #GHLCRMArchitect #WhiteLabelGHLExpert
Ahmad H.
$12/hr
100% Job Success
$20K+ earned
Offers consultations
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Most Amazon sellers don’t lose money due to lack of traffic they lose it because ads aren’t structured to support keyword rankings, margins, and long-term growth. I help Amazon FBA brands reduce wasted ad spend, stabilize TACoS, and scale Sponsored Ads profitably using a structured, data-driven Amazon PPC system. My approach to Amazon PPC goes beyond basic campaign setup. I use advanced campaign systems and performance-based automation to build PPC funnels that drive sales velocity, support organic ranking, and protect margins optimized daily. What You Get Working With Me Instead of targeting multiple keywords inside a single campaign, I engineer intent-based Amazon PPC funnels that separate high-intent keywords from discovery traffic for better bid control and ACOS stability. Using ASIN and competitor analysis, I uncover profitable keyword gaps and build conquest-focused Sponsored Ads. Bid optimization is performance-driven and aligned with TACoS, so ad spend supports organic rank growth while continuous search-term pruning eliminates wasted spend and stabilizes performance. TACoS Scaling With Margins: I scale Amazon ads by focusing on profit, not just ad metrics. Instead of chasing ROAS, I optimize ad spend to support organic ranking and grow total sales over time. Each strategy is tailored to the product and designed to keep TACoS profitable and sustainable. Launch & Relaunch Support: I apply custom Amazon PPC strategies based on product role. Flagship products are scaled with high-intent traffic to gain and defend top rankings while improving overall brand margins. Cash cows are optimized for efficiency and stable profit, while low-performing products are restructured or tested with controlled spend and clear measurement before scaling. Conversion-Focused PPC: I align Amazon ads with shopper intent and listing conversion, not just traffic. Paid ads can’t outperform a weak product page in 2026, so PPC insights are used to strengthen listings and maximize conversion from every click. In a Nutshell I work as a strategic Amazon growth partner, focused on Amazon Ads and the key decisions that drive scalable, profitable brand growth. Support includes: 1. Product development & sourcing insights based on keyword demand and competitive gaps 2. Launch & relaunch planning for efficient ranking and controlled ad spend 3. Conversion-focused listing guidance aligned with shopper intent 4. Sponsored Products, Brands & Display ads management and optimization 5. Keyword indexing, ranking, and performance tracking 6. Reimbursements 7. Sales planning and inventory Management You get a partner who understands how ads, product strategy, and conversion work together to scale Amazon brands profitably. 📞 Send me a message to set up a quick call or a free Amazon Ads audit.
Mus S.
$30/hr
100% Job Success
$30K+ earned
Offers consultations
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A Top-rated versatile graphic artisy and AI enthusiast offering expertise in graphic design, photo editing, and AI-generated artistry. Step into my creative realm! I am passionate about crafting captivating visual narratives that blend traditional creativity with cutting-edge AI technologies. - Specializing in visually striking designs for branding materials, social media, and print, I infuse each project with originality and purpose. - Merging technical expertise with an artistic eye, I breathe life into images through meticulous retouching, color grading, and manipulation, ensuring your photos tell impactful stories. - Explore the realm of AI-generated art and image generation with me, producing mesmerizing creations that defy conventional boundaries. - As a reliable freelancer, I am committed to meeting client expectations and deadlines, providing excellent customer service. - Whether you need a Graphic Designer, Photo Editor, or AI Artist, let's discuss how I can bring your vision to life. My Expertise: ✅ Graphic Design ✅ Photoshop Editing ✅ Print-on-demand Designs ✅ Mockup Designs ✅ Photo Retouching ✅ Product Image Retouching ✅ Background Removal ✅ Restoration, Colorization of B & W photos ✅ Color Correction, Matching ✅ Photo Resize ✅ Amazon Listing Image Editing ✅ Product Infographic Design ✅ Social Media Flyer/Poster ✅ YouTube Thumbnail Design ✅ Print and Web Layout Design ✅ Social Media Post Design ✅ AI Art ✅ Midjourney AI Image Generation ✅ Realistic AI Image Generation ✅ AI Lifestyle Image Creation ✅ Product Photography Using AI ✅ Image Manipulation Using AI ✅ Image Creation Using Dall-e 3 AND ANY CUSTOM WORK THAT YOU DESIRE 🌟 Have A Good Day 🌟
$15/hr
100% Job Success
$1K+ earned
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I have interests in many different areas of work. I am driven by reviewing products and online systems. I have a vast knowledge of computer imputing and I am very tech savvy. I can turn my had to pretty much all things digital and practical. I am a fast learner and very keen to work! Motivated engineering professional with a strong foundation in renewable energy systems, hydroelectric operations, and safety compliance. Currently a Trainee Engineer with hands-on experience across multiple hydro stations. Skilled in electrical and mechanical maintenance, project delivery, and collaborative planning. Known for proactive leadership, commitment to safety, and a passion for driving sustainable energy solutions. I have a strong passion for helping others and would like to focus my career into mentoring young people to gain a strong career from an early age. I look forward to the potential of widening my experience and knowledge further with any opportunities!
$10/hr
100% Job Success
$20K+ earned
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Observation is my passion, which has driven my 6+ years of experience as a QA Tester. I specialize in Payment Testing, ensuring secure, accurate, and seamless transactions across multiple payment gateways, UPI, cards, wallets, and banking flows. I believe testing is not just about finding defects, but about improving product quality, minimizing business risk, and delivering stability in a highly competitive market. Knowledge in: - SDLC, STLC and Bug Life Cycle - Test plans, Test cases, Test strategy, documentation - Used Data Validation process to ensure the program is functioning correctly - UI Testing with Suggestions as well - Knowledge and hands-on usage in Functional Testing Worked in: - Payment Method Testing (Credit/Debit Cards, UPIs, E-wallets, NetBanking including Cryptocurrency) - Individual and Group Events - Audio/Video conferencing platforms - Virtual Reality(VR) Platforms -Multiple Sectors like Retail, Automobiles, Education, HealthCare, E-Commerce, etc. Used Tools: - Trello, Slack, Asana, JIRA, ClickUp, Bugzilla, Mantis BT, Figma, Apache JMeter, LambdaTest, BrowserStack, Spreadsheet
Anne S.
$50/hr
100% Job Success
$5K+ earned
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PROFESSIONAL SUMMARY I am a passionate and people-focused leader with over 10 years of experience in ministry, retail, and warehouse operations. I currently serve as the Next Steps Director at Vivid Church in Lakeland, Florida, where I help guide individuals in their faith journey through connection, community, and clear next steps. I also bring years of hands-on experience in fast-paced environments, including roles at Walgreens and the Publix Distribution Center, where I developed a reputation for reliability, efficiency, and excellent customer service. Outside of work, I am a growing digital creator and fashion affiliate, sharing lifestyle content on TikTok where I’ve built a loyal audience of over 2,000 followers. I thrive at the intersection of encouragement, creativity, and leadership.
Debra F.
$34/hr
100% Job Success
$100K+ earned
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Highly organized and detail-oriented Virtual Assistant and Medical Administrative Specialist/Medical Biller/Scheduler with extensive experience supporting clients in administrative, personal, and healthcare environments. Proven ability to streamline workflows, manage complex scheduling, and maintain clear, effective communication. Strong background in customer service with a commitment to delivering efficient, client-focused solutions. Available for part-time opportunities (20 hours/week). Professional Experience Highlights: Virtual Assistant/Personal Assistant Real Estate Transaction Coordinator AI trainer (Worked on AI project to train AI on medical scheduling procedures). Manage patient scheduling, intake, and front office operations in healthcare settings Medical claim submission and follow up with insurance companies for families Medical transcriptionist Customer care specialist Handle high-volume inbound/outbound calls, providing customer and patient support Set up and maintain EHR systems and patient databases Check patient insurance Schedule appointments. CRM Management & Cold/Warm Calling Subject Matter Expert - Upwork - Completed numerous testing assessments for Indeed Call Center - Upwork - (Enrollment Manager/Medical Screener) - patients Call Center - Medical patient care, customer support Product review/marketing feedback Mystery/Secret Shopper (10 years experience) Virtual Assistant Over 30 years of experience. Programs used: Outlook, Excel, Word, Google Docs spreadsheets and Calendar, Hubspot, Acuity (scheduling), Web PT (EMR), Heno (EMR), Dialpad (phone software), Aircall (phone software), I Plum (Phone software), Skype For Business, Google Voice, Slack, Microsoft Teams, Go High Level, Chat GPT Medical Billing Software: Magellan, Optum, Availity. Classes: Medical Receptionist Class on Udemy completed 8/5/25, Medical Scheduler, Virtual Assistant Courses.