I’ve officially hit a major milestone on Upwork as a 5-star Zoom Producer. My goal has always been simple: provide the steady, "behind-the-scenes" technical leadership that allows presenters to focus entirely on their audience. My niche is reliability. Whether it’s managing complex transitions, acting as a lead moderator, or serving as the precise time-keeper for high-stakes sessions, I ensure the clock and the tech stay on track. Currently, my workflow is anchored by one primary account at 100 hours monthly. I am now looking to add a second foundational client for recurring monthly sessions (approx. 40-50 hours/month). If you need a producer who values punctuality and technical precision as much as you do, let’s connect.

⭐⭐⭐⭐⭐ $200K+ Earned | 10+ Years Experience | Account Management + Revenue Growth If you’re looking for someone to manage client relationships, improve retention, and still drive revenue when needed, I can help. Hi, I’m Yara. I’ve spent the last 10+ years working across account management, customer success, and sales, mainly with SaaS and service-based businesses. Most of my work starts after the sale, making sure clients stay engaged, see results, and continue growing with the product or service. 💼 What I Do: Manage accounts post-sale and act as the main point of contact Run regular check-ins around usage, goals, and performance Keep track of account health and flag risks early Work closely with internal teams to move things forward Identify natural upsell and expansion opportunities Step in to close deals when needed 📈 Experience: $200K+ generated on Upwork 100,000+ calls across sales and client management Managed global clients across the US, UK, and GCC Background across SaaS, AI, marketing, and service businesses 🧠 Tools: HubSpot | GoHighLevel | Salesforce | Slack | Calendly ⚡ How I Work: I’m organized, proactive, and easy to work with. I don’t wait for problems to happen; I stay close enough to accounts to catch things early and keep everything moving. 📩 Let’s Work: If you need someone who can manage relationships and drive growth, feel free to reach out.

Proven Producer offering years of experience in broadcast quality content creation and digital marketing.

I am a Broadcast Operations & Systems Engineer with 7+ years of experience specializing in high-stakes live streaming and professional video workflows. I don’t just set up a stream, I architect resilient, low-latency infrastructures that ensure your audience stays engaged and your broadcast stays flawless. What I bring to your project: Low-Latency Mastery: Expert in SRT (Secure Reliable Transport) and RTMP for stable, broadcast-grade delivery over any network. Sports & Multi-Cam Specialist: High-level experience in sports broadcasting, including multi-camera switching and replay systems. End-to-End Execution: From lighting and audio design to green screen setups and cloud-based distribution (Virtual & Hybrid events). Technical Stability: I focus on redundancy and efficiency to eliminate downtime and technical glitches. Technical Expertise: Protocols: SRT, RTMP, NDI, Production: Multi-camera setups, Replay, Green Screen, Cloud Video Delivery. Hardware/Software: Advanced broadcast equipment management, Wirecast, OBS, vMix, and professional switchers. I am committed to delivering technical perfection so you can focus on your content. Whether it’s a sports tournament, a corporate summit, or a virtual event—I’ve got the technical side covered.

Experienced virtual event host, fluent in English and Spanish with more than 4 years working with virtual conference platforms. OVERVIEW: Extensive work with Zoom Meetings, MS Teams, and Cisco Webex planning, producing, and moderating virtual events and webinars, providing technical support for instructors, presenters, and attendees. ZOOM PRODUCTION: I can help you plan, produce and execute a successful meeting taking advantage of all the features available on these platforms to produce a quality videoconference such as Waiting Room, Screen Share, Annotation, Audio/Video settings, Reactions, Raise Hand, Record, Polls, Breakout Rooms, Q&A, and more.

I am a Webinar and Virtual Events Specialist with 8+ years of experience producing, hosting, and managing live and on-demand virtual events. I specialize in end-to-end webinar execution—from technical setup and speaker coordination to live production, audience engagement, and post-event reporting. I have supported marketing, sales, and internal teams by delivering high-quality, reliable virtual events that drive engagement, leads, and conversions.

Hi there, I have been a Multilingual Customer support Specialist with high exposure in customer service, Virtual Assistance, and French translations for almost ten years. I'm well-versed in email handling, online chat, and telephone support when interacting with French, German, and English-speaking customers. I'm also well-versed in French and English Translations with the Language Pair (French/English), this ranges from Technical,General,Legal, Medical to IT translation. I have played different roles within the business process outsourcing industry, such as customer service executive, Live Chat Support, Virtual Assistant, and, taking ownership of translation projects. Moreover, I have also worked on different English to French Translation projects because of my exposure to translations; you can check my current profile and see my Numerous projects in this field. Kind regards

If you’re looking for a GoHighLevel expert who can build, optimize, and maintain high-performing systems that actually drive revenue, you’re in the right place. I’m Leonidas, a Certified GHL Agency Account Administrator with 8+ years of customer and technical support experience and 4+ years of hands-on GHL Agency management. I’ve built and maintained complete GHL systems for top Credit Repair companies, helping them streamline operations, automate client journeys, and scale with confidence. I don’t just “set things up”—I build reliable, conversion-focused systems that reduce manual work, improve client retention, and create a smooth onboarding experience from day one. What I deliver: Full GHL SaaS & Agency Setup (done right the first time) High-converting Funnels, Snapshots & Automations Advanced Workflows, Pipelines & CRM Optimization Calendar, SMS, Email & Social Media Integrations Client Onboarding & Live Support via Zoom or Phone Ongoing System Management, Updates & Troubleshooting My background in customer support ensures that your systems are built with the end user in mind, resulting in better engagement, fewer support issues, and happier clients. If you want a dependable GHL partner who understands both the technical side and the business impact, I’m ready to help you scale faster and smarter. Let’s build a system that works for you—not against you.

😫 Computer acting weird? Emails not syncing? Microsoft 365 or Google Workspace login problems? Synology NAS or VPN not connecting between offices? Or something breaking right before an important meeting? If it beeps, freezes, drops calls, gets hacked, or simply refuses to cooperate... I fix it. Hi, I'm 𝗔𝗵𝗺𝗲𝗱, a Remote IT Support Specialist with 𝟳+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗵𝗮𝗻𝗱𝘀-𝗼𝗻 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 helping businesses and individuals solve tech problems quickly, calmly, and properly. I've supported 𝟱𝟬𝟬+ 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝘀 𝘄𝗼𝗿𝗹𝗱𝘄𝗶𝗱𝗲, including event organizers, agencies, therapy centers, clinics, law firms, CPA firms, and growing small businesses. 🦸‍♂️ My superhero cape may be made of Ethernet cables, but my goal is simple: make your tech life easier and fix issues faster. ✅ I'm also a 𝗚𝗼𝗼𝗴𝗹𝗲 𝗜𝗧 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹, so your systems are in trained hands, not just experienced ones. ✅ 𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗛𝗲𝗹𝗽 𝗬𝗼𝘂 𝗪𝗶𝘁𝗵? 🖥️ 𝗜𝗧 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 (𝗪𝗶𝗻𝗱𝗼𝘄𝘀 | 𝗺𝗮𝗰𝗢𝗦 | 𝗗𝗲𝘃𝗶𝗰𝗲𝘀)   • PC & Mac troubleshooting (slow, crashing, overheating)   • Blue screen (BSOD), driver issues, system errors   • Hardware & software troubleshooting   • Outlook, Gmail, Titan, and webmail issues   • New computer and user setup   • Printer, webcam, microphone, and accessory issues   • Ongoing IT support for businesses and remote teams ☁️ 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 & 𝗚𝗼𝗼𝗴𝗹𝗲 𝗪𝗼𝗿𝗸𝘀𝗽𝗮𝗰𝗲   • Setup, configuration, and administration   • User onboarding/offboarding   • License management   • Outlook, Teams, OneDrive, SharePoint support   • Gmail, Google Drive, Calendar, Groups   • Account lockouts and access issues   • Email and collaboration troubleshooting   • Basic Azure AD / Entra ID administration   • MFA and security configuration 📧 𝗘𝗺𝗮𝗶𝗹 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗘𝗺𝗮𝗶𝗹 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀   • Google Workspace ↔ Microsoft 365   • IMAP, cPanel, Zoho, Titan, Roundcube migrations   • Mailboxes, calendars, contacts, and shared mailboxes   • Tenant-to-tenant migrations   • GoDaddy Microsoft 365 defederation 𝗗𝗡𝗦 & 𝗘𝗺𝗮𝗶𝗹 𝗔𝘂𝘁𝗵𝗲𝗻𝘁𝗶𝗰𝗮𝘁𝗶𝗼𝗻   • MX, SPF, DKIM, DMARC, TXT, and CNAME records   • Domain verification and setup   • Email delivery troubleshooting   • Spam and junk folder issues   • Mail flow troubleshooting and optimization ☎️ 𝗩𝗼𝗜𝗣 & 𝗭𝗼𝗼𝗺 𝗣𝗵𝗼𝗻𝗲 𝗦𝘆𝘀𝘁𝗲𝗺𝘀   • Zoom Phone setup and optimization   • Auto Receptionist (IVR) design and implementation   • Call queues and call routing   • Business phone system configuration   • Voicemail and transcription setup   • Missed-call workflows   • After-hours call handling   • Zoom, Teams, Meet, and webinar support ✔ Recently implemented a complete Zoom Phone solution for a healthcare clinic, including IVR, call queues, voicemail workflows, team routing, and patient-friendly call experiences. 🌐 𝗡𝗲𝘁𝘄𝗼𝗿𝗸, 𝗩𝗣𝗡 & 𝗦𝘆𝗻𝗼𝗹𝗼𝗴𝘆 𝗡𝗔𝗦   • Network troubleshooting (Wi-Fi, LAN/WAN, DNS, DHCP)   • VPN setup and troubleshooting   • OpenVPN support   • Router and firewall configuration   • Synology NAS setup and administration   • Shared folders and permissions   • Remote access for multi-office environments   • File sharing and storage optimization   • Windows Server, Active Directory, DNS, DHCP, and Group Policy support ✔ Working with a multi-location organization with Synology NAS, OpenVPN, shared folder access, firewall management, and secure connectivity between offices. 🔐 𝗖𝘆𝗯𝗲𝗿𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 & 𝗠𝗮𝗹𝘄𝗮𝗿𝗲 𝗥𝗲𝗺𝗼𝘃𝗮𝗹 𝗪𝗼𝗿𝗱𝗣𝗿𝗲𝘀𝘀 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆   • WordPress malware removal (manual cleanup)   • Backdoor detection and removal   • Redirect and spam injection cleanup   • Google blacklist and Safe Browsing recovery   • Security hardening and prevention   • Wordfence, Cloudflare, and security optimization 𝗗𝗲𝘃𝗶𝗰𝗲 & 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆   • PC & Mac malware removal   • Browser hijacker and spyware cleanup   • Gmail and iCloud account recovery assistance   • Security audits and hardening   • Wi-Fi and network security reviews   • 2FA and security best practices 🧠 𝗛𝗼𝘄 𝗜 𝗪𝗼𝗿𝗸 I don't just fix symptoms.   • Find the root cause   • Fix the issue properly   • Help prevent it from happening again   • Explain everything in plain English without jargon No tech overwhelm. No disappearing after the job is done. 🧘 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲   • 7+ years of hands-on IT experience   • Google IT Support Certified Professional   • Experience supporting 500+ organizations worldwide   • Clear communication and plain-English explanations   • Calm under pressure with smile   • Fast troubleshooting with long-term solutions   • Reliable ongoing support Let's get your technology running the way it should: 𝗳𝗮𝘀𝘁, 𝘀𝗲𝗰𝘂𝗿𝗲, 𝘀𝘁𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝘀𝘁𝗿𝗲𝘀𝘀-𝗳𝗿𝗲𝗲. I'm just a message away! - 𝗔𝗵𝗺𝗲𝗱

With over 15 years of experience supporting senior leaders, creative teams, and public sector organisations, I specialise in keeping businesses running smoothly behind the scenes — from high-stakes virtual events to fast-moving marketing campaigns. I’ve worked with C-suite execs, global clients, and dynamic SMEs to manage operations, optimise systems, and ensure nothing falls through the cracks. Whether I’m coordinating events, updating CRMs, or managing task flows across a team — I bring calm, structure, and clear communication to every project. ✅ Key Highlights: • 🎯 Produced and managed 200+ virtual events for clients across the UK and Europe — with high engagement and seamless execution every time. • ⚙️ Optimised internal operations for agencies and SMEs, improving efficiency and clarity through better workflows, SOPs, and CRM use. • 📊 Provided remote executive support — including inbox/calendar management, travel coordination, and stakeholder communication — with professionalism and discretion. • 💬 Strong client liaison and copy-editing skills, ideal for reporting, caption writing, or templated content creation (with ChatGPT and other generative AI where needed). • 🛠️ Quick to learn and tech-comfortable — familiar with CRM systems, MS Office, Google Workspace, Zoom, Teams, LMS platforms plus a host of other application and am quick to adapt to new systems. ________________________________________ I'm organised, dependable, and love making things easier for busy teams. If you’re looking for someone to step in and take care of the operational details. Please see my intro video below. 📍 UK-based | Long-term partnerships welcome