As a virtual assistant, I have developed strong organizational and time management skills, allowing me to effectively handle multiple tasks and deadlines. I am experienced in managing calendars, scheduling appointments, and coordinating meetings. My exceptional communication skills enable me to interact with clients and team members professionally and efficiently, both in writing and verbally. In my role as a social media marketing manager, I have successfully implemented and executed social media strategies across various platforms, including Facebook, Instagram, and LinkedIn. I have a comprehensive understanding of social media analytics and have used these insights to drive engagement, increase brand awareness, and generate leads. Through content creation, community management, and targeted advertising campaigns, I have consistently achieved positive results and exceeded performance goals. My proficiency in social media management tools, such as Asana, Trello, Flick, and Canva. I stay up-to-date with the latest industry trends and best practices, ensuring that the social media presence I manage remains fresh, engaging, and aligned with the brand's identity. I am also adept at monitoring and responding to customer inquiries, comments, and reviews, fostering strong relationships, and maintaining a positive brand image. Throughout my career, I have demonstrated a strong work ethic, a proactive approach to problem-solving, and a commitment to delivering high-quality results. I am highly adaptable and thrive in fast-paced, dynamic environments. I am confident that my combination of virtual assistance and social media marketing expertise will enable me to excel in supporting your team and achieving your business objectives.

Are you a busy founder or executive losing 10+ hours every single week drowning in an unmanaged inbox and chaotic calendar conflicts? Every minute you spend untangling backend administrative noise is a minute stolen from scaling your business, leading your team, and serving high-value clients. I take complete ownership of your daily administrative logistics. By auditing your communication flows, implementing strict "Inbox Zero" tracking systems, and establishing hard calendar boundaries, I eliminate operational friction behind the scenes. The result? You step out of the daily administrative grind, protect your focus time, and reclaim 10+ critical hours a week to focus entirely on growth.

passionate about technology Office skills: Familiar with office software Skilled in providing excellent customer service and developing relationships with customers

5+ years. 200+ accounts managed. 40% churn reduction. Zero missed follow-ups. If you are losing revenue to slow ticket replies or unhandled sales opportunities, I am the solution. I am a Customer Support Specialist and Sales Development Representative who protects revenue from the back end and generates it from the front end. I work with founders, SaaS teams, eCommerce brands, real estate businesses, and growing startups who need someone who understands both sides of the revenue equation. Most businesses hire a support person or a sales person. I bring both. Your customers stay loyal while your pipeline keeps filling. Customer Support Services: ▪️ Live chat, email, and ticket support with fast response times ▪️ Customer complaint resolution and conflict de-escalation ▪️ Helpdesk setup, optimization, and full system management ▪️ Canned responses, macros, and automated workflow creation ▪️ Knowledge base writing and maintenance ▪️ Order issues, refunds, and exchange handling ▪️ Customer onboarding support and follow-up communication ▪️ CRM pipeline management and accurate customer tracking ▪️ SLA compliance and first contact resolution ▪️ Chatbot configuration and support automation Sales Development Services: ▪️ Outbound prospecting and targeted B2B lead generation ▪️ Cold email outreach and personalized LinkedIn prospecting ▪️ Appointment setting and demo booking with decision makers ▪️ Sales pipeline setup, cleanup, and management ▪️ Follow-up sequences that convert cold leads into warm opportunities ▪️ Lead qualification and ICP research ▪️ CRM data entry, tagging, and pipeline tracking ▪️ Objection handling and lead nurturing ▪️ List building and prospect research ▪️ Outbound campaign coordination and reporting Top Achievements: ▪️ Resolved 80% of customer complaints independently with full ownership and accountability ▪️ Managed 100+ high priority VIP accounts simultaneously with zero missed follow-ups ▪️ Maintained a 100% response rate during peak periods while meeting all SLA targets ▪️ Reduced customer churn by 40% through proactive follow-up and retention strategies ▪️ Managed and updated a CRM pipeline of 200+ active leads with zero data loss ▪️ Reduced support workload by 40% through automation and canned responses ▪️ Cut average ticket response time from 24 hours to under 3 hours through helpdesk optimization ▪️ Built a knowledge base that reduced incoming tickets by 30% through self-service Tools I Work With: HubSpot, Salesforce, Pipedrive, Zoho CRM, OnePage CRM, Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Google Workspace, Slack, Trello, and Asana. Industries I Operate Across: Short-Term Rentals and Airbnb Property Management | Digital Operations and Retail | Tech and Remote Services | B2B Sales Development | eCommerce | SaaS | Real Estate | Professional Services Markets I Serve: 🇺🇸 USA | 🇬🇧 UK | 🇨🇦 Canada | 🇦🇺 Australia | 🇩🇪 Germany | 🇦🇪 UAE | 🇸🇬 Singapore | 🇧🇪 Belgium If you are serious about filling your pipeline, retaining your customers, and building a revenue system that works on both ends get in touch today. I am not here to oversell you a dream. I am here to deliver results, report transparently, and grow with your business. Send me a message or invite me to your job.

Are you looking for a reliable Virtual Assistant who gets things done accurately, on time, and without constant supervision? You're in the right place. My name is Syadellia, and I bring 6+ years of hands-on experience in customer service, data entry, and administrative support. I've handled 50+ live chat conversations daily, entered and verified 500+ data records weekly, and managed end-to-end operations for businesses remotely. Here's what I can help you with: 🗂️ ADMINISTRATIVE SUPPORT • Calendar & schedule management • Email management & response templates • Travel arrangement & itinerary planning • Document preparation & file organization • Online research & reporting 📊 DATA ENTRY & MANAGEMENT • Accurate data entry (500+ records/week) • Data cleaning & formatting • Spreadsheet building (Google Sheets / Excel) • Product catalog & order tracking • Financial tracking & recordkeeping 💬 CUSTOMER SERVICE • Live chat & email support • Complaint handling & de-escalation • CRM data entry & customer records management • Response template creation • Daily reporting on customer trends 🛠️ TOOLS I USE Notion · Trello · Google Workspace · Microsoft Office · Zoho CRM · Slack · Zoom · Microsoft Teams · WhatsApp Business · Telegram I'm detail-oriented, organized, and proactive — I don't just complete tasks, I anticipate what's needed next. I communicate clearly in English (B2 certified), respond promptly, and treat every client's business like my own. Whether you need help for a few hours a week or full-time support, I'm flexible and ready to adapt to your workflow and tools. 📩 Send me a message and let's talk about how I can support your business!

Kevin Roncales is a graphic artist, brand designer and illustrator with a deep passion for visual storytelling rooted in psychedelia, bold typography, graffiti, and street culture. With over a decade of creative experience across Dubai and international markets, he has worked on diverse projects — from branding and illustration to campaign visuals and large-scale murals — for clients such as Dubai Parks and Resorts, L’Oréal Professionnel, Audi, Givenchy, and Sephora and collaborated with artists like The Alchemist, Freddie Gibbs and Nicki Minaj. Kevin’s work draws from the raw energy of hip-hop, the grit of punk, the laid-back vibe of cannabis culture, and the freedom of abstract art. His creative approach balances technical precision with instinctive artistry, allowing him to craft visuals that are both culturally resonant and commercially effective. He’s drawn to projects that challenge convention and push creative boundaries — visually, culturally, and conceptually. Whether it’s a brand identity, marketing, or digital campaign, Kevin’s mission is to make work that hits hard and stands out. Now in The Philippines, he continues to collaborate with agencies, global brands, and independent creatives — bringing an unmistakable edge to every visual he creates. 🎨 Portfolio: Behance.net/Porks

🌍 Hello! I’m Audy – a detail-oriented Virtual Assistant, Research Analyst, Travel Planner (Indonesia/Japan) and Education Consultant with international experience across Japan and Indonesia. I bring 4+ years of experience as an Analyst at financial Institutions and a Master’s degree in International Development (Economics). My professional background combines data accuracy, administrative coordination, cross-cultural communication, and bilingual support. Here’s what I can help you with: ✅ Data entry, lead generation, web research ✅ Virtual assistant, admin social media ✅ Growth Social Media Account Manager ✅ Calendar, email, and travel support ✅ Proofreading CVs, SOPs, and academic documents ✅ Japanese-English-Indonesian translation (documents, email, subtitle) ✅ Research and reports using Excel, Google Sheets, or Word ✅ Education/scholarship application support ✅ Travel Planner ( Japan and Indonesia) I’ve worked with global teams and understand the importance of professionalism, confidentiality, and meeting deadlines. I’m reliable, fast to learn, and always eager to deliver value to your project. Let’s connect! I’d love to help you grow your business or academic goals!

Hi there, I'm a customer service specialist with multiple languages and hold a bachelor's degree in autogenic and mental training. I possess over a decade of experience in the field of Customer Satisfaction. Likewise, I'm great at talking to people and totally know my way around computers. I graduated from Albert Ludwig's University with a bachelor's degree in autogenic and mental teacher (Germany) My educational background and extensive experience have equipped me with an exceptional proficiency in delivering customer satisfaction. I'm proficient in German (native), English, and Turkish (second language) Previous work experience includes: - Virtual assistance - Customer service and advice via phone, email, chat - Data entry - order processing - Freshdesk, Zendesk, Hubspot - ReviewPro - Fidelio - Facebook / Instagram - troubleshooting issues Every moment is worth more than gold. “Life teaches us to wait like we have a long lifetime” – The Pianist. This statement is made in the film "The Pianist," and it is also one of my quotations. Why wait? Invite me to your project and we'll discuss everything in greater detail. I'm certain I'll meet your requirements.

🏆 Top Rated Freelancer 🏆 100% Job success score 🏆 Availability (40+ hrs/week) Do you need a General Virtual Assistant who will help you reduce your workload and give you more time to focus on your core business and looking for a professional Virtual Assistant with high reliability and confidentiality? Look no further, I will be your outstanding General Virtual Assistant. I will assist in various virtual and administrative tasks. MY SERVICES: - Virtual assistant - Data entry- MS Word, MS Excel, Canva, PDF etc - Personal assistant - All admin tasks - Web research - CRM and database management - Typing job - CRM data entry - Copy Paste - Calendar management - Project management - File conversion- convert pdf to word/ pdf to excel etc - Manual typing - Email management - Admin support - File conversion - Lead Generation - Microsoft Office works - Pre instructed task - Data cleaning - Shopify Product Upload - Data Extraction - Web scrapping - Data collection - Gmail, Outlook, Tidio chatbot, Tawk, Gorgias, Freshdesk - Monday.com, Trello, Clickup, Todoist, Hubstaff - Slack, Zoom, Loom, Skype, GMeet, FB/Instagram - Wordpress, Canva, Google Docs/Sheets Paid Software: 1- Aeroleads 2 - Find That Lead 3 - Skrapp 4 - GetProspect 5 - Apollo.io MY SPECIALITY: 100% accuracy High-quality work On-time delivery Regards, Muhammad Naeem #data entry #dataentry #webresearch #internetresearch #virtualassistant #shopify #dataextraction #data collection #exceldatacleaning #B2B #LeadGeneration #DataEntry #marketing

Hi, I’m an enthusiastic and reliable person with 15 years of experience working on international projects across industries like film production, hospitality (HoReCa), communications, and customer support (both phone and email). I’m comfortable working with people from different backgrounds and I’m very detail-oriented, thanks to my technical background. I take pride in being organized, thorough, and easy to work with. I’m fluent in English and Romanian, and I also speak and write French, Spanish, and Italian at a good level. I’d be happy to tell you more about my experience and see how I could contribute. Looking forward to hearing from you! Best regards, Maria Magdalena